Customer reviews for walkinlab.com

Customer reviews

• 5 / 5

  

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  Fast service. Nice people. Very Professional

  Review of 8/7/23, following an experience of 6/30/23 by MITCHELL K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear George, We are pleased that y ou found our service fast and professional to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  I quite pleased with the ordering process and results process….. I’m am very disappointed and dissatisfied with the email response. Twice since using Walk-in labs I have emailed them according to the website on where to email if you have a question or concern. Both times I have never received a response. Why have a place to email a question if they aren’t going to answer it or respond? Very disappointing

  Review of 8/7/23, following an experience of 6/30/23 by LARUE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Mildred, We appreaciate all customer feedback. I have looked over your order. I don't see any emails that came through from the email address on file with us. Can you confirm the email address that you sent your request to? Please give us a call at 1-800-539-6119 so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Larue B

  

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  I was signed in on your site with my email as nolongercreative@yahoo.com. I went to the “contact us” portion and clicked on it. I filled out the form and submitted my question. I did not get any response. This is the second time I have entered a question using that format, and never received an answer. My first question a while back was, is there a place where my previous lab reports are archived. I used to be able to access every and all lab work that I had gotten through your site. Now you can only access the last three. My second question was I purchased some lab work on June 30, 2023 and I noticed on the lab order that there is no expiration date. My previous lab orders used to have an expiration date on them. my question is, when does this lab order that I just recently purchased expire, or do they not expire anymore? I’m hoping I get a response to my questions now that I have your attention…. Thank you kindly

  Answer by walkinlab.com

  

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  Hi Mildred, I’m sorry we didn’t receive an email from you. You should be able to see any orders older than 2020 by clicking on Archived orders. This will be located under your confidential lab record page in your online account. The format of the lab orders has changed over the last 6 months, however they still all expire in 6 months after purchase. You can also reach out to us by phone at 1-800-539-6119 so that we can better assist you. Thank you, Melinda L. Customer Service Assistant Manager

  Answer by Larue B

  

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  Thank you kindly for your response….. I appreciate it!

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• 5 / 5

  

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  Overall, easy to use, comparatively inexpensive, fast results.

  Review of 8/7/23, following an experience of 6/29/23 by SONIA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service easy and inexpensive to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  5 star service

  Review of 8/7/23, following an experience of 6/30/23 by ROSALINDA C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Karon, We are so happy that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  The results were vague and difficult to understand.

  Review of 8/7/23, following an experience of 6/29/23 by JOY B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Destiny, Thank you for your review and rating us with 4-stars. We appreciate all customer feedback. I apologize you found the lab results report vague and difficult to understand. We offer sample reports on our site for most tests. However, if you have questions about a test we offer please reach out to us by phone at 1-800-539-6119 or by chat at www.walkinlab.com. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Easy to order tests online. Many labs to choose from.

  Review of 8/7/23, following an experience of 6/29/23 by TRENT J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Carol, We are thrilled that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  All the tests I needed at a great price.

  Review of 8/7/23, following an experience of 6/27/23 by ADOLFO K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Michael, We are pleased that you found our service affordable and easy to take care of your tesitng needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  VERY GOOD SERVICE...THANKS

  Review of 8/7/23, following an experience of 6/28/23 by BRIA O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Sam, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service good and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Everything was smooth and got it done in few mins

  Review of 8/7/23, following an experience of 6/28/23 by JOANY V. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Syam, We are excited that you found our service smooth and quick to take care of your testing needs. Thank you for reivewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Everything was super quick and easy, I was able to get my results the next day

  Review of 8/5/23, following an experience of 7/12/23 by ADELA G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Miranda, Thank you for reivewing our service and rating us with 5 stars. We are pleased that you found our service super quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy process to find the test I wanted, and online at that, no being put on hold or explaining why I wanted the test. .

  Review of 8/5/23, following an experience of 7/11/23 by ANIBAL K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Lisa, Thank you for taking the time to review our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  efficient

  Review of 8/5/23, following an experience of 6/28/23 by MARQUIS S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Anthony, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service efficient and excellent to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In-Lab is easy to use. I've been using them for close to 10 years now. Never a problem!

  Review of 8/5/23, following an experience of 7/12/23 by ROWENA H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Maureen, It is wonderful to hear that you found our service easy and quick to take care of your testing needs. Thank you for reivewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service, fast and efficient !

  Review of 8/5/23, following an experience of 7/12/23 by MIA R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Isabelle, We are so happy that you found our service great, fast and efficient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  All went well with Walk-In-Lab

  Review of 8/5/23, following an experience of 7/12/23 by COLUMBUS K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Steven, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The best!

  Review of 8/5/23, following an experience of 7/12/23 by ELLSWORTH L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Scott, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service to help take care of your testng needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assitant Manager

• 4 / 5

  

  Edit Flag

  Excellent Service!

  Review of 8/5/23, following an experience of 7/12/23 by GAETANO L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Mercedes, It is great to know that you found our service excellent to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 8/5/23, following an experience of 6/27/23 by TOM M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Nancy, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service excellent and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great

  Review of 8/5/23, following an experience of 7/12/23 by IZABELLA C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Conor, It is wonderful to hear that you found our service great and simple to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The process was seamless and there was good communication from this lab along the service path.

  Review of 8/5/23, following an experience of 6/27/23 by TRINITY L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our process good and easy to take care of your tesitng needs. Thank you for reivewin gour service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I am very grateful that we have an option like walk-in-lab. Scheduling was a breeze and I had all my results in less than a week. Most I had back within 24 hours. I highly recommend them.

  Review of 8/5/23, following an experience of 7/11/23 by GUDRUN V. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Toby, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  I mailed my test kit to your lab on 6/27/2023 and never received results. AND I have contacted your company three times over this and no responses????

  Review of 8/5/23, following an experience of 6/26/23 by CONRAD K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Valued Customer, Thank you for your review. We appreciate all customer feedback. I have looked over your orders with us at Walk-In Lab and I do not see where a mail in kit was ordered with our company or any recent communications. A Results Specialist will reach out to you shortly to find out how we can assist you further. If this error did not occur will Walk-In Lab, would you consider revaluating your review. Thank you for choosing Walk-In Lab. We hope to earn a -star review from you in the future. Thank you, Claire B. Lab Results Department Manager

  Answer by Conrad K

  

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  Your email is canned. I was given a mail in test kit and your staff should know that. It contained a bright yellow postage paid envelope. Now with all this review back and forth junk I have lost all faith in your organization. Good luck

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• 5 / 5

  

  Edit Flag

  Had an issue with Labcorp and they switch my script over to quest without a question and fast!

  Review of 8/5/23, following an experience of 7/13/23 by ZECHARIAH B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ashley, Thank you for reviewing our service and rating us with 5 stars. WE are pleased that you found our service to help take care of your testing needs and that we were able to take care of your issue quickly. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Everything was excellent.

  Review of 8/5/23, following an experience of 7/12/23 by KAYCEE E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Maria, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service excellent and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab tesitng needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Kaycee E

  

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  Your very much welcome. Your company deserves it.

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• 5 / 5

  

  Edit Flag

  Super easy, excellent value

  Review of 8/5/23, following an experience of 6/26/23 by ARVILLA O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jill, We are so happy that you found our service super easy and excellent to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very quick service .

  Review of 7/31/23, following an experience of 7/8/23 by ARACELI S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Meena, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I value and appreciate Walk In Lab so much. Your service is one of the most important tools I have for maintaining my good health. It makes things seamlessly easy for both me and my doctor.

  Review of 7/31/23, following an experience of 7/6/23 by PRESTON O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Renata, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service affordable and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always immediate help when I call

  Review of 7/31/23, following an experience of 7/11/23 by MODESTA J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Inez, It is wonderful to know that you found our service easy and immediate to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy and helpful to use!

  Review of 7/31/23, following an experience of 7/5/23 by MCKENNA G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear William, We are so happy that you found our service easy and helpful to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Mckenna G

  

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  Thank you for responding.

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• 5 / 5

  

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  Customer service was very helpful when I called to resolve an issue. Staff at Quest patient center very friendly. Good overall experience.

  Review of 7/31/23, following an experience of 7/6/23 by JUDAH B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Meili, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our customer service helpful and great to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to find. Short wait . Pleasant and competent staff

  Review of 7/31/23, following an experience of 7/7/23 by TEAGAN L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Cynthia, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  AWESOME!

  Review of 7/31/23, following an experience of 7/11/23 by SIGURD R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Lisa, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service awesome and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Sigurd R

  

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  Thank you for serving an urgent "need to know" in an emergency situation. I had those reports in my hand and was able to expedite urgent care and changes in my medication. The old way of waiting for a physician to order labs could have made my situation more critical. I was having severe symptoms that would have not been taken care of as well in an emergency room or urgent care without critical information. Instead I was able to walk into my primary care doc with my test results and change my prescriptions within the hours. I can't say thank you enough!

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• 5 / 5

  

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  Professional, quick, and easy. Fast turnaround.

  Review of 7/31/23, following an experience of 7/8/23 by REECE H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Wentzel, We are so happy that you found our service professsional, quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  web site was clear and results were quick. Very good experience

  Review of 7/31/23, following an experience of 7/6/23 by FELIX S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Barb, We are so happy that you found our service clear and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Direcctions did not say what to do with cold pack.

  Review of 7/31/23, following an experience of 7/8/23 by RAYMUNDO Q. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, Thank you for your feedback. I apologize that the instructions on your test kit were not clear. In the future please reach out to us so that we can answer any questions that you may have regarding your order at 1-800-539-6119. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent service, I ended up ordering for the wrong lab and had to call customer service to find out how to fix the situation. The customer service rep was very friendly and knowledgeable and very quickly cancelled my original order and placed a new order for the correct lab for me. Would 100% recommend!

  Review of 7/31/23, following an experience of 7/8/23 by MINA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Michele, We are so happy to know that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was a very easy process and the results were delivered in a very quick time frame. Results were also very easy to interpret.

  Review of 7/31/23, following an experience of 7/7/23 by NELDA M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Joseph, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Pick your test online and go have it done. Very easy. Earn points for each test you get. No doctor's appointment needed. No doctor's copay to get the test or another copay to get the results. You save money right there. Results are emailed within a few days.

  Review of 7/31/23, following an experience of 7/11/23 by WILLIE M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jack, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your tesitng needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy process. I went to quest and they already had the orders. I liked that Walkin lab sent me all the preliminary reports so I could see the results sooner than through quest.

  Review of 7/31/23, following an experience of 7/11/23 by MARIELA F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jennifer, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Pleased with the ease to compare the various tests and reasonable cost.

  Review of 7/31/23, following an experience of 7/7/23 by HALLIE K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear John, It is wonderful to know that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Good

  Review of 7/31/23, following an experience of 7/10/23 by DESHAUN B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Natalie, It is wonderful to know that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  My wife and I have been taking control of our own health monitoring. Being able to order our own tests has been great. The procedure is easy and extremely convenient.

  Review of 7/31/23, following an experience of 7/7/23 by ANIKA R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Donald, Thank you for reviewing our service and rating us with 5 stars. We are excited taht you found our service easy and convenient to take care of your tesitng needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Efficient and prompt order and result processing.

  Review of 7/31/23, following an experience of 7/6/23 by GLEN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Diana, We are pleased that you found our service efficient and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I was so happy that I was able to get a test almost half the price of regular lab. Printed out my paper with ease and got my appt the same day!!

  Review of 7/31/23, following an experience of 7/7/23 by CYDNEY H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Tiffany, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and raitng us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Loved that they sent the results as they came in and then also as one complete listing at the end. Results came in more promptly than expected.

  Review of 7/31/23, following an experience of 7/9/23 by EMERSON L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Don, We are pleased that our process was easy and prompt to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very quick, easy, straightforward, and efficient on my end. Walk in + Blood Draw + Results a day later.

  Review of 7/31/23, following an experience of 7/9/23 by CAROLANNE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Justin, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent and prompt service.

  Review of 7/31/23, following an experience of 7/10/23 by BRADLEY N. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are pleased that you found our service excellent and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Everything went smoothly. Except for the long wait time for the blood draw.

  Review of 7/31/23, following an experience of 7/10/23 by KATHARINA H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nicholas, Thank you for your feedback. I'm sorry your wait time was longer than expected. We are contracted with LabCorp and Quest Diagnostics for our blood draws, however we are a separate entity. We can file a formal complaint with the lab you went into for testing. Please reach out to us at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The laboratory tests are presented in a well organized manner, and are fully described to better understand their significance.

  Review of 7/31/23, following an experience of 7/8/23 by MARGARETE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Peter, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  great service

  Review of 7/31/23, following an experience of 6/20/23 by BETTYE J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Lorinda, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy to use. I wanted to get a test done right away without going back to my doctor. I will use this site again when I want fast results.

  Review of 7/31/23, following an experience of 7/3/23 by MILLER F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Catherine, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistatn Manager

  Answer by Miller F

  

  Flag

  You’re welcome.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Easy, fast, good explanations.

  Review of 7/31/23, following an experience of 6/20/23 by WAVA K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Timothy, We are so happy that you found our service easy, fast and good to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great offer, great job and great service

  Review of 7/31/23, following an experience of 7/3/23 by BRODERICK V. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Ahmad, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service great and easy to take care of your testing needs. You are valued as a custoemr and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Ordering tests on the website is a bit confusing and takes some time. There is a chance of duplication or paying for tests we don't actually need since they are bundled. Once the tests are ordered the process is smooth. Testing at LabCorp was straightforward and results are prompt.

  Review of 7/31/23, following an experience of 6/21/23 by ALEXANDER W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Savitha, Thank you for your feedback. I'm sorry the website was confusing for you, we try to make our process as easy as possible. In the future please reach out to us at 1-800-539-6119 and we would be happy to to assist you over the phone. You are valued as a customer adn we wish to searn 5 stars in the future. Thank you for choosing Walk-In lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  easy to set up online. Quick service at the lab. Results full day ahead of expected- and there was a holiday after submitting the sample. Very pleased.

  Review of 7/31/23, following an experience of 7/2/23 by BELLE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Sharon, We are pleased that you found our serevice easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab tesitng needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In-Lab continues to be my go to lab. After checking out a couple of lab "deals" from other competitors, I found - once again - that Walk-In-Lab was head and shoulders above the competition. It's easy to navigate their website and prices are reasonable. Thank you for your service!

  Review of 7/31/23, following an experience of 7/3/23 by KALEIGH W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Jill, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always easy to use, fair pricing and quick results

  Review of 7/31/23, following an experience of 6/22/23 by RAYMOND P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear John, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Good

  Review of 7/31/23, following an experience of 6/24/23 by ADELA D. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Janet, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service good and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick easy and always fast results. Customer service is also excellent

  Review of 7/31/23, following an experience of 6/22/23 by ELYSE P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, Thank you for reviewing our service and rating us with 5 stars. We are excited that our service was fast and easy to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  good

  Review of 7/31/23, following an experience of 6/14/23 by MARKUS L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Phillip, We are pleased that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customera and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Everything was very easy & to be honest I would have chosen excellent except for it was a little difficult getting my results.

  Review of 7/31/23, following an experience of 6/22/23 by KEON P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear James: Thank you for your feedback and rating us with a 4-star review. I am happy to hear that our ordering service was easy to use. Results for your order were uploaded the day after your lab visit to your online secure account through Walk-In Lab. Please reach out to us at 1-800-539-6119 if you have any trouble logging into your account, we are happy to help. Thank you for choosing Walk-In Lab. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Easy to order, good descriptions of tests

  Review of 7/31/23, following an experience of 7/5/23 by KARL B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear George, We are pleased that you found our service easy and good to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was easy and quick.

  Review of 7/31/23, following an experience of 6/22/23 by ONA H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Motoko, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  pretty easy

  Review of 7/31/23, following an experience of 6/21/23 by LOREN C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mike, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and convenient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  very quick and results were quick

  Review of 7/31/23, following an experience of 6/25/23 by JAYDE W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Teri, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  There is not enough sync between Walkin Lab and the provider (LabCorp). Twice they executed an order, that was in my account, but not the one I wanted on that day. This happened in spite of my clear instructions to execute a specific order. The appointment booking part needs to have a clear link to the order that should be executed in that appointment. Otherwise, I like Walkin Lab.

  Review of 7/31/23, following an experience of 7/4/23 by KRISTOFER K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Rama, We appreciate all customer feedback. Did you print out your lab order from your account and take it into the lab with you for your appointment? We do work with LabCorp and Quest Diagnostics for all our testing, however we are a separate entity. We value you as a customer and we wish to earn 5 stars in the future. If you have any questions or concerns please reach out to us at 1-800-539-6119 so that we can better assist you. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  knowledgeable and friendly technician

  Review of 7/31/23, following an experience of 7/4/23 by KARINE M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear John, It is wonderful to hear that you found our service knowledgeable and friendly to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  So fast & convenient! Love to use it when I don’t have time for a doctor’s appt.

  Review of 7/31/23, following an experience of 6/1/23 by SANFORD B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Evelyn, It is wonderful to know that you found our service fast and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Went very smoothly

  Review of 7/31/23, following an experience of 6/21/23 by ROSALYN B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Judy, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service smooth and easy to take care of your testing neds. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Convenient, easy and straightforward

  Review of 7/31/23, following an experience of 7/5/23 by MINERVA O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Elizabeth, We are so happy that you found our service convenient, easy and great to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  service is very good,I don't have any problems

  Review of 7/31/23, following an experience of 6/21/23 by LIONEL E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Michael, We are so happy that you found our service good and easy to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we look forward to earning 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The tech that did the blood draw was very good. and I am hard to get blood from. She got it on the first try. Usually it takes six tries.

  Review of 7/31/23, following an experience of 3/20/23 by FREIDA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Cheri, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service esay and smooth to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordering was easy. I still have not gotten my test yet, so I cannot comment on results. But, I am pretty sure that it will follow suit!

  Review of 7/27/23, following an experience of 7/5/23 by DENNIS T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Gene, It is great to hear that you found our service easy to order your testing. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  All results were in, in less than 5 days even during the weekend. The hard part really was picking the best testing for my health. So many great options! Aging was in my radar but I chose a lipid panel this time. I have some peace of mind with some numbers I didn't know. ApoB and Lipoprotein A was an important number I needed to know for my heart health. I felt like they were good but I know I can improve.

  Review of 7/27/23, following an experience of 7/5/23 by NINA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Maria, We are pleased that you found our service easy and quick to take care of your tesitng needs. Thank you for reviewing our service and rating us with 5 stars. Yo are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Efficient and easy to follow.

  Review of 7/27/23, following an experience of 7/5/23 by CALISTA L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Gary, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service efficient and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  After the problem with first blood draw the second time around was fine. Staff is great .

  Review of 7/27/23, following an experience of 7/5/23 by GIANNI C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nancy, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service great and easy to take care of your testing needs. You arev valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very professional.

  Review of 7/27/23, following an experience of 7/5/23 by COLUMBUS F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Bobby, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service professional and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Prompt, effective service, as always. The website is friendly and easy to use. I think most people don't know lab tests can be ordered online withhout having to go personally to see a prescribing physician.

  Review of 7/27/23, following an experience of 7/5/23 by LEOPOLDO S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear George, It is wonderful to hear that you found our service prompt, effective and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great company!

  Review of 7/27/23, following an experience of 7/4/23 by EMELIA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Michael, We are so happy that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast services, easy check in, professional staff.

  Review of 7/27/23, following an experience of 7/4/23 by ANDREANNE H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Susan, We are pleased that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent company with great prices. I also gets results in less than 24 hours which I really love.

  Review of 7/27/23, following an experience of 7/4/23 by TREMAYNE J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Carla, It is wonderful to know that you found our service excellent and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Website was easy to navigate when searching for labs. After ordering I received an email with all the instructions needed for getting the labs drawn and getting results.

  Review of 7/27/23, following an experience of 7/3/23 by DEJA E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Savanna, It is wonderful to know that you found our service easy to order and take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  quick, easy, and friendly service. I'm able to view my labs before my Doctor. Or in between visits, I can see how my lifestyle changes are helping to improve my health.

  Review of 7/27/23, following an experience of 7/3/23 by KATHRYNE A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Tammy, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service quick, friendly and easy to take care of your tesitng neds. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great experience! I wanted to check a few labs on myself and really valued the ability to do that and get labs drawn the next day instead of waiting for an appointment.

  Review of 7/27/23, following an experience of 7/4/23 by TRACEY W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Nichole, We are pleased that you found our service great and easy to take care of your tesitng needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer adn we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast, easy, affordable, and wide range. Just what I was looking for.

  Review of 7/27/23, following an experience of 7/5/23 by FREDDY U. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mary, It is wonderful to hear that you found our service fast, easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Freddy U

  

  Flag

  Always welcome and may you all have a blessed day!

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• 5 / 5

  

  Edit Flag

  Pre purchase of labs for later in year checkup Everything has gone smooth for the purchase of labs.

  Review of 7/27/23, following an experience of 7/5/23 by CARSON H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Melissa, It is wonderful to hear that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Carson H

  

  Flag

  Your welcome

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• 5 / 5

  

  Edit Flag

  I had an excellent experience using walk-in-lab's order. The order was processed smoothly and results were available quickly. Appreciated the notice from walk-in-lab when results were available to review.

  Review of 7/27/23, following an experience of 7/3/23 by JOHAN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Michael, It is wonderful to know that you found our service excellent and smooth to take care of your tesitng needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I've been using Walk-In Labs for several years and I am impressed and pleased by the quality of the service they provide. I have recommended them to many of my friends, including some who are physicians, and most have begun using Walk-In Labs and are pleased with the service and the value.

  Review of 7/27/23, following an experience of 7/4/23 by RICKIE H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Richard, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I always use Walk-in-Lab for my blood work needs. It is an easy process at a great price. An e-mail is sent to you when the results are available on their Website.

  Review of 7/27/23, following an experience of 7/3/23 by ASHLEE E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Karen, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service good and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Labs were easy to order and results were done within a 24-48 hour window. Will definitely order from here again.

  Review of 7/27/23, following an experience of 7/5/23 by MERRITT H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Tammy, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  My go to online source for lab testing requisitions. I can order what I want to monitor my health progress. I appreciate walkinlab online.

  Review of 7/27/23, following an experience of 7/4/23 by OTHO B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Paula, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy and efficient…will definitely use again!

  Review of 7/27/23, following an experience of 7/4/23 by EZEQUIEL R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Sara, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service super easy and efficient to take care of your testing needs. You are valued as a customer and we wish to serve your lab tesitng needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  It was easy to purchase got my order in my email!!!

  Review of 7/27/23, following an experience of 7/4/23 by COLLIN N. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Joseph, We appreciate your feedback. We are so happy that our service was easy and quick to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Inexpensive testing options. Efficient process to shop, buy, then schedule the Quest office visit.

  Review of 7/27/23, following an experience of 7/3/23 by DANNIE G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Marc, We are so happy that you found our service affordable and easy to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 7/27/23, following an experience of 7/3/23 by BERNADETTE E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Jeffrey, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab tesitng needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great prices and easy tonuse platform. Thank you

  Review of 7/27/23, following an experience of 7/3/23 by SUSAN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear David, It is wonderful to know that you found our service affordable and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Friendly. The electronic registration was a little awkward and did not give a confirmation of check in.

  Review of 7/27/23, following an experience of 7/3/23 by XZAVIER G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Janice, It is wonderful to know that you found our service friendly and easy to take care of your testing needs. Thank you for reveiwing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  My experience with Walk In Lab is nothing short of great. I have purchased blood tests to keep up with my cholesterol and glucose readings in between doctors apppointments for years. i buy at least two tests per year. Sometimes more. Also buy tests to keep up with psa reading. I usually get the results in the next day. You cannot beat the price and service from Walk In Lab

  Review of 7/27/23, following an experience of 7/2/23 by VELDA Y. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Alan, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and great to help take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great website, easy to use fast results!

  Review of 7/27/23, following an experience of 7/3/23 by ADAN F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab tesitng needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 2 / 5

  

  Edit Flag

  I was told that I would get my results by email within a few days. I contacted the facility using its internal communications system but never received a response. After almost two weeks, I had to drive 20 miles to the lab to get a paper copy. What if a doctor needed the report within a few days? What good is the report if it takes almost two weeks to get it? You should refund the purchase price.

  Review of 7/27/23, following an experience of 6/29/23 by ADONIS B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear TM, Thank you for your feedback, we appreciate all customer responses. I have looked over your order and results from your lab visit were uploaded to your online account the day after the specimen was drawn at the lab. I do not see any inquiries where you reached out to Walk-In Lab. If this is not the case please let us know so that we can prevent this from happening in the future. For help logging into your account with Walk-In Lab please call us at 1-800-539-6119 or chat with us through the site at www.walkinlab.com. Thank you for choosing Walk-In Lab, we hope to earn a 5-star rating from you in the future. Thank you, Claire B. Lab Results Department Manager

Reviews displayed in chronological order