Customer reviews for walkinlab.com

Customer reviews

• 5 / 5

  

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  Same Labcorp service, half the price!

  Review of 3/22/23, following an experience of 2/24/23 by ANSLEY R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Dale, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service affordable and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  This was a very easy process with quick results

  Review of 3/22/23, following an experience of 2/24/23 by JULIUS B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Deidra, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Good service

  Review of 3/22/23, following an experience of 2/6/23 by TIERRA C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Christopher, We are thrilled that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  This and easy and fast means of getting you GFR when you need it.

  Review of 3/22/23, following an experience of 2/10/23 by FLOY A. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear James, We are thrilled that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to work with, fast service

  Review of 3/22/23, following an experience of 2/10/23 by ROSENDO L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Benjamin, It is wonderful to know that you found our service easy and fast to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Very nice

  Review of 3/22/23, following an experience of 2/6/23 by ADDISON L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Wazimraja, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service nice and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

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  I’d like to be able to do business with them thru a human. I am a senior and find online navigation difficult.

  Review of 3/22/23, following an experience of 2/9/23 by KYLE W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Lorraine, We appreciate your feedback. We are able to assist you by phone at 1-800-539-6119. Our hours are Monday-Friday 7am-8pm Central time and Saturdays from 8 am- 4 pm. We would be happy to speak to you and assist you over the phone. You are valued as a customer and we hope to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  NA!

  Review of 3/21/23, following an experience of 2/24/23 by ZOE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service to help take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  very easy to access

  Review of 3/21/23, following an experience of 2/24/23 by FILOMENA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Tim, We are thrilled that you found our service easy and quick to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  As always, Walk in Lab's customer service was excellent. I placed my order by phone, and the person I spoke with was courteous, friendly, and knowledgeable. I ordered several labs and received a discount, which I greatly appreciated. The prices are very reasonable. She also scheduled my appointment for me. Walk in Lab's website is easy to navigate. I will continue to order my labs through Walk in Lab.

  Review of 3/21/23, following an experience of 2/8/23 by HARRY E. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Stephanie, We are so happy that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I have been using Walk In Labs for a few years now and it's never been anything other than easy and efficient.

  Review of 3/21/23, following an experience of 2/22/23 by URBAN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are excited that you found our service easy and efficient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

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  It doesn't seem possible at my age that all blood results are in the normal range. Are you sure the blood test results I received are accurate?

  Review of 3/21/23, following an experience of 2/23/23 by MARYAM Q. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Valued Customer, Thank you for your review. We appreciate all customer feedback. All specimens and tests are performed through LabCorp and Quest Diagnostics, both are CLIA Certified labs. The objective of being CLIA certified is to ensure quality laboratory testing. Lab tests are based on age and gender, and some reference ranges do fluctuate based on those criteria. If you have any questions, we can be reached at 1-800-539-6119 or through our site at www.walkinlab.com. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Very good

  Review of 3/21/23, following an experience of 2/8/23 by MAKENNA M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Michaela, We are pleased that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always have a good experience ordering from Walk-in labs. Prompt customer service, too.

  Review of 3/19/23, following an experience of 2/23/23 by SERENA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Diana, We are excited that you found our service prompt and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy online order.

  Review of 3/19/23, following an experience of 2/22/23 by BERTRAND S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Barbara, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service super easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I've been buying my own tests for years and have never had an issue with walk in labs. Easy from start to finish. Quick turnaround time for results.

  Review of 3/19/23, following an experience of 2/23/23 by CAYLA O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Ron, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast, affordable, easy to interpret results

  Review of 3/19/23, following an experience of 2/23/23 by BROOKLYN K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Logan, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service fast, easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great service.

  Review of 3/19/23, following an experience of 2/7/23 by DEBORAH H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Maria, Thank you for reviewing our service and rating us with 5 stars. We are pleased that our process was great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Staff are amazing they get you back within a timely manner with or without an appointment

  Review of 3/19/23, following an experience of 2/8/23 by ISOBEL F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ceila, We are pleased that you found our service amazing and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  It was a good experience overall.

  Review of 3/19/23, following an experience of 2/22/23 by CORALIE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, Thank you for taking the time to review our service and rating us with 5 stars. We are excited that you found our service good and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very good!

  Review of 3/19/23, following an experience of 2/22/23 by SABRINA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Darryl, It is wonderful to know that you found our service good and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  So simple grateful for the reward program. Would change nothing about it.

  Review of 3/19/23, following an experience of 2/23/23 by ROSELLA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Brittany, It is wonderful to hear that you found our service simple and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Reception was very friendly and helpful, good at multitasking!

  Review of 3/19/23, following an experience of 2/22/23 by MICHAEL W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Jennifer, We are so happy that you found our service friendly and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Michael W

  

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  Haven’t gotten my results yet tho…🥴

  Answer by Michael W

  

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  Haven’t gotten my results yet tho…🥴

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• 5 / 5

  

  Edit Flag

  Very good experience

  Review of 3/19/23, following an experience of 2/21/23 by LONIE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Robert, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service good and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 3/19/23, following an experience of 2/23/23 by TANNER R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ernest, We are so happy that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was very easy to order and the instructions were pretty straightforward.

  Review of 3/19/23, following an experience of 2/23/23 by KIERAN K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Katrina, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It is a quick easy and affordable process and way to get labs!! So glad I found the site

  Review of 3/19/23, following an experience of 2/8/23 by MAYBELL M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Jennifer, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick and easy means to blood test results. No pain if get experienced tech.

  Review of 3/19/23, following an experience of 2/21/23 by MANUELA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Terry, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great website and testing facility

  Review of 3/19/23, following an experience of 12/29/22 by CLEMENTINA R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Roy, It is wonderful to know that you found our website great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Great service. Easy to use. Affordable.

  Review of 3/19/23, following an experience of 2/7/23 by WESTLEY S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Edward, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service great, easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

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  The cat/dog allergy tests took a week to get my results back.

  Review of 3/19/23, following an experience of 2/7/23 by MARQUISE M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Roy, Thank you for your review. We appreciate all customer feedback. I have looked over your order and results, one of the tests ordered takes up to 5 days to result out. I do apologize it took longer than expected to get your final report in. Our new system does allow customers to automatically get the preliminary reports now. We hope this improves your experience with Walk-In Lab. If you have any questions, we can be reached at 1-800-539-6119 or through our site at www.walkinlab.com. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Easy and fast.

  Review of 3/18/23, following an experience of 2/22/23 by ADOLFO L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Keli, Thank you for writing a review of our service and rating us with 5 stars. We are thrilled that you found our service easy and fast to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordering blood work and other type of labs from Walk-in Lab is always simple and less expensive than going directly through the lab itself! Their customer service is top-notch and I will continue to use them.

  Review of 3/18/23, following an experience of 2/5/23 by GARRY D. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Donna, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and affordable to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was very easy and quick.

  Review of 3/18/23, following an experience of 2/20/23 by JERMAINE J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ehuel, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service quick and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk in Lab was professional and prompt with my Alcat results. Someone communicated with me from the moment that I placed my order. I was made aware of delivery and when my blood would be drawn. Great Experience!

  Review of 3/18/23, following an experience of 2/4/23 by VICENTE R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Lisa, It is wonderful to know that you found our service professional and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In Lab is extremely convenient. Sometimes you don't need to visit a doctor, and just want a lab test for your own records. Highly recommend.

  Review of 3/18/23, following an experience of 2/4/23 by ESTRELLA O. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Maura, It is wonderful to know that you found our service convenient and easy to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  So easy, direct, no hassles at all, results were ready the next day. Will use again if needed in the future.

  Review of 3/18/23, following an experience of 2/20/23 by OWEN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Ginny, We are thrilled that you found our service easy and direct to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy!

  Review of 3/18/23, following an experience of 2/21/23 by HAYDEN C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear David, We are thrilled that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The results were very quick. I received an email when they were available and I could view them right then. The whole process was so easy and quick.

  Review of 3/18/23, following an experience of 2/21/23 by DAPHNEE D. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Pamela, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. We value you as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very easy to purchase the test I need, bring it to a local lab, and obtain my results.

  Review of 3/18/23, following an experience of 2/20/23 by GUSSIE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  The appointment process works very well. On time!

  Review of 3/18/23, following an experience of 2/22/23 by DESTINEE R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  HI Aland, It is wonderful to know that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Juat love everything about this. Fair prices, fast results, and access to ALL the labs I would ever want.

  Review of 3/18/23, following an experience of 2/20/23 by ELLIE K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Amy, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service affordable and easy to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I have used this facility for several years and they are consistently prompt, organized and very good at their jobs.

  Review of 3/18/23, following an experience of 1/26/23 by AUSTIN H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Patricia, We are pleased that you found our service easy and consistent to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 3/18/23, following an experience of 2/20/23 by BROOKS L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Things went as advertised. Highly recommend setting appointment with Quest Labs. I was seen within 10 minutes of my appointment time. Using WalkinLabs saved me some money compared to scheduling directly with Quest Labs.

  Review of 3/18/23, following an experience of 2/20/23 by LAILA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Deborah, We are excited that you found our service quick and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I got my order very fast. I like the service, very efficient.

  Review of 3/18/23, following an experience of 2/5/23 by IBRAHIM P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Regina, It is wonderful to know that you found our service fast and efficient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I had a great experience with them. I was able to get somebody on the phone very quickly. She helped me through the process and even helped save me more money on my labs. Definitely recommend!

  Review of 3/18/23, following an experience of 2/21/23 by ASHLEE L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Chelsea, Thank you for reviewing our service great and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk-In-Lab has a seamless interaction with Labcorp. Have yet to encounter any probems.

  Review of 3/18/23, following an experience of 2/5/23 by EVELYN F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear James, It is wonderful to know that you found our service seamless and easy to take care of your lab testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 2 / 5

  

  Edit Flag

  Like I said in my previous honest review, the people at LabCorp are highly incompetent. So because I gave an honest review, something missing from today's society, they decided not to share my review publicly. If you all don't want me to write a review then stop asking me!

  Review of 3/18/23, following an experience of 2/4/23 by RODRICK L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Capree, Thank you for your feedback. Reviews are published automatically in 7 days after the last response on the review which was one day ago on your previous review that was made. I will also make sure to file a formal complaint with the lab location you went into for testing. I assure you that your review will be published publicly. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Another good experience. Results back quickly, a lot faster than with tests my doctor prescribes.

  Review of 3/17/23, following an experience of 1/30/23 by CORINE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Stuart, We are pleased that you found our service good and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Being able to order my own labs has provided me with evidence on my condition in a much faster manner than if I went to a doctors office. This service is great!

  Review of 3/17/23, following an experience of 2/11/23 by NATALIE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Deanna, We are excited that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 tars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great job!!

  Review of 3/17/23, following an experience of 2/17/23 by GEORGETTE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Eloy, It is wonderful to know that you found our service great and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  *****

  Review of 3/17/23, following an experience of 1/30/23 by DESMOND T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mary, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service to help take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  excellent service and fast results !!!

  Review of 3/17/23, following an experience of 2/19/23 by EDDIE T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear John, It is wonderful to hear that you found our service excellent and fast to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  It was easy to get the tests ordered that my doctor would not order for me.

  Review of 3/17/23, following an experience of 2/1/23 by DELPHA P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Julie, We are excited that you found our service easy adn quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Not much to add to the reviews I've left in the past. Just another in a long line of satisfied experiences with WIL!

  Review of 3/17/23, following an experience of 2/5/23 by HASSAN B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Brad, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  A simple process. requested the test on the internet, went to Quest and they drew blood, and I had results a few days later.

  Review of 3/17/23, following an experience of 2/1/23 by ELODY C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are excited that our process was simple and quick to take care of your testing needs. Thank you for writing a review of our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Walk in Labs was quick and easy to order and then find a local lab to get my blood drawn and receive the results. Very well priced.

  Review of 3/17/23, following an experience of 2/20/23 by TRE G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sheila, We are pleased that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  I called and asked if a doctor on staff would be available to go over my results of an independent blood panel I bought and was told "yes". I bought the panel and received the results and called only to be told they do not go over results and that I would need to go to my own doctor to have them read back.

  Review of 3/17/23, following an experience of 2/1/23 by HUNTER H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Doug, Thank you for your review. We appreciate all customer feedback. Unfortunately, Walk-In Lab is an ordering site only and we are not medically trained. I have looked over your order and I was not able to find a call where you spoke with an agent from Walk-In Lab. If this is not the case, please call us at 1-800-539-6119, we would be happy to resolve this for you. Thank you for choosing Walk-In Lab. We hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

  Edit Flag

  Outstanding ease of use!!

  Review of 3/17/23, following an experience of 1/26/23 by BRYANA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mitchell, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to use, super convenient, and the best part is that you can discover health problems by ordering labs that doctors will not order because they miss, overlook, or have to follow their hospital's protocols.

  Review of 3/17/23, following an experience of 2/19/23 by SHARON K. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We are excited that you found our service easy, convenient and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always pleased with my experience with Walk-In Lab!

  Review of 3/17/23, following an experience of 2/5/23 by CHRISTELLE G. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Mary, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Fast and efficient

  Review of 3/17/23, following an experience of 1/27/23 by OTIS R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Tsui, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our process fast and efficient to help take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Great option for driving one's own health care

  Review of 3/17/23, following an experience of 1/28/23 by ARCHIBALD M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Scott, Thank you for taking the time to review our service and rating us with 5 stars. We are pleased that you found our service great and easy to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Super easy fast and cheap

  Review of 3/17/23, following an experience of 2/20/23 by ANNAMARIE L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Monette, It is wonderful to know that you found our service super easy and fast to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick, Pleasant, Timely Appointment

  Review of 3/17/23, following an experience of 2/4/23 by MITTIE M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Paula, It is wonderful to know that you found our service quick, pleasant and prompt to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  smoooooth

  Review of 3/17/23, following an experience of 1/26/23 by LULU D. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Kenneth, It is wonderful to know that you found our service smooth and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  GOOD. EASY TO FOLLOW

  Review of 3/17/23, following an experience of 2/5/23 by EBBA W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Clint, We are happy that you found our service good and easy to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Ebba W

  

  Flag

  MY PROBLEM WAS WITH THE CHECK IN MACHINES. MUST STOOP OVER TO USE. NEED TO BE RAISED AND THE ANGLE IMPROVE. OTHERS SHARED MY OPINION

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  It was easy to order my labs! Clear instructions were given and easy to follow steps after the order was placed! I will definitely use Walk-In-Lab again and will recommend this service to others.

  Review of 3/16/23, following an experience of 1/25/23 by TROY L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Amy, We are pleased that you found our service easy to order and take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  I have used Walk in Lab services on multiple occasions. They are convenient and quick to get your lab results.

  Review of 3/16/23, following an experience of 1/28/23 by GEOVANNY P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Alyssa, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy. Efficient. Fills in a massive gap in the healthcare circus.

  Review of 3/16/23, following an experience of 1/25/23 by TILLMAN S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Megan, Thank you for reviewing our service and rating us with 5 stars. We are excited that our process was easy and efficient to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Quick easy efficient great pricing very easy to navigate this service beats going to the doctor every time I need a piece of paper

  Review of 3/16/23, following an experience of 2/1/23 by RAHUL R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear James, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  VLDL is not included in the lipid panel I got, but it's mentioned on the website for the HEALTH CHECK BLOOD AND URINE TEST PANEL, MEN: https://www.walkinlab.com/products/view/health-check-blood-urine-test-panel-men I think the reason is that the Labcorp version of the lipid panel includes VLDL, but the Quest one doesn't, as shown here: https://www.walkinlab.com/products/view/lipid-panel-blood-test But in the first link, that difference isn't stated. Not a big deal for me, but somebody might get the impression VLDL is available from either lab if they only read the first link. I notified them about this via email a month ago, and they didn't respond. The HEALTH CHECK BLOOD AND URINE TEST PANEL, MEN page still hasn't been updated. Other than that, no complaints.

  Review of 3/16/23, following an experience of 1/26/23 by EBBA H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Jeremy, We appreciate your feedback. Thank you for bringing this to our attention. I apologize that you weren't responded to from your initial email that was sent to us. Our site will be updated accordingly to reflect that information and we look forward to servicing your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Excellent!

  Review of 3/16/23, following an experience of 1/29/23 by RAINA J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Thomas, We are pleased that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Would give 5 stars if they had weekend hours

  Review of 3/16/23, following an experience of 1/29/23 by FLOYD T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Scott, Thank you for your feedback. Walk-In Lab does have Saturday hours from 8am-4 pm central time. We are however closed on Sundays. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  everything worked out like a good company should thank you very much I’ll be using you again

  Review of 3/16/23, following an experience of 1/25/23 by LEORA P. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear William, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our service to help take care of your testing needs. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Best place to buy Any test with cheap price

  Review of 3/16/23, following an experience of 1/30/23 by EUDORA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi Madhu, It is wonderful to know that you found our service affordable and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  What a great service to provide to help folks get valuable health information that they otherwise may not have access to.

  Review of 3/15/23, following an experience of 1/30/23 by JARRELL H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Melissa, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service great and easy to take care of your testing needs. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  So thankful I can get these tests without an order when I do not have a physician established but need a test.

  Review of 3/15/23, following an experience of 2/17/23 by ALETHA S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  HI Rachel, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  The building facility is not very well kept. Dinghy and dated and in need to be cleaned and updated. Service was great and well organized and friendly.

  Review of 3/15/23, following an experience of 2/18/23 by CHELSEA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Paulette, We appreciate your feedback. I'm sorry to hear that your experience at the lab was less than satisfactory. We are contracted with LabCorp and Quest Diagnostics for testing, however we are a separate entity. We can file a formal complaint with the lab location on your behalf. Please give us a call at 1-800-539-6119 so that we can better assist you. You are valued as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordering my tests was super simple on the website and cheaper than if I had ordered them from the company. When I arrived at Quest they were easily able to pull up my order right in their computer system. Didn't even need to show them my order request that I had printed. Will definitely use Walk In Lab again.

  Review of 3/15/23, following an experience of 2/19/23 by ALISHA H. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Michelle, It is wonderful that you found our service simple and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 3 / 5

  

  Edit Flag

  It's okay. Nothing to complain about with the service. Just that it could be more comprehensive ,but it's the people of North Carolina that really...

  Review of 3/15/23, following an experience of 2/17/23 by ASHTYN T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hello, We appreciate all customer feedback. We are proud that you found our service to take care of your testing needs. If there is anything we can improve on please give us a call at 1-800-539-6119 so that we can better assist you. We value you as a customer and we look forward to earning 5 stars in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Ashtyn T

  

  Flag

  It would be nice to have professionally trained competent lab technician's. I wrote another review about the same thing. I will always be honest. Something missing in today's society,in my opinion!

  Answer by walkinlab.com

  

  Flag

  Hello, I'm so sorry that your trip to the lab was less than satisfactory. I would be happy to file a formal complaint with the lab location you went into for testing if you would like me to do that please provide me with the lab location information. You can reach out to me as well at 1-800-539-6119. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Ashtyn T

  

  Flag

  Lab locations is 1690 Westbrook Ave Burlington NC 27215

  Answer by walkinlab.com

  

  Flag

  Hello, Thank you for confirming the location I will file a formal complaint on your behalf with our Quest Representative. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Ashtyn T

  

  Flag

  The issue is really with LabCorp located at West Brook in Burlington NC 27215

  Answer by walkinlab.com

  

  Flag

  Hello, Thank you for the update on the location. I will make sure that formal complaint is filed on your behalf. Thank you, Melinda Lowery Customer Service Assistant Manager

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• 5 / 5

  

  Edit Flag

  Quick and easy.

  Review of 3/15/23, following an experience of 2/18/23 by LEONE R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Matthew, It is wonderful to know that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Always a pleasant, easy experience! Walk in lab makes ordering lab work easy and straightforward. Customer service is always top notch as well!

  Review of 3/15/23, following an experience of 1/26/23 by NATHANAEL M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Donna, We are so excited that you found our service pleasant and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Easy to find tests you want

  Review of 3/15/23, following an experience of 2/18/23 by ALEXIS R. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear Sherie, We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 1 / 5

  

  Edit Flag

  I called the central office and was promised I could speak with the local manager where I had my bloodwork. Either the CO never bothered, or the local manager didn't want to contact me.

  Review of 3/15/23, following an experience of 2/13/23 by EMILE M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Hi James, Thank you for your feedback. I tried to reach out by phone but was unable to reach you. We are contracted with LabCorp and Quest for all our bloodwork, however we are a separate entity. If you have an questions or concerns about you testing or your experience at the lab please reach out to us at 1-800-539-6119 so that we can better assist you. We value you as a customer and we wish to earn 5 stars in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

  Answer by Emile M

  

  Flag

  I gave the central message and correct phone number. The person repeated it back to me. I gave the information. Repeat: I veins that stand out. I have never - in over 40 years - had even the slightest problem. The person had to put in the needle THREE times! One caused a swelling for days. Both were clearly bruised. Several neighbors were shocked at my arm. I had been to the other site on Shade Avenue twice in the past year. Great service and COMPETENT nurses.

  Answer by Emile M

  

  Flag

  Melinda, Thank you. I went on February 14. It was on 2650 Bahia Vista St, Sarasota, Florida. Patient ID: 100484963 Collected: 02/14/2023 08:58

  Answer by Emile M

  

  Flag

  Thank you. I think it is important that you do that. I used to go to the one on 8451 N Shade Ave in Sarasota, and the service and quality has been excellent there.

  Show exchanges Hide exchanges
• 3 / 5

  

  Edit Flag

  Deceptive advertising of 20%. You have to read the fine print and you never get. They spam your email with 15 to 20% off. I like the business model is the deception that I disagreed with.

  Review of 3/15/23, following an experience of 2/13/23 by DION F. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

  Flag

  Dear David, We are happy to hear that you like our business model.  We always strive to provide the best service and prices possible.  We often have sales on our already low prices.  When we advertise our discounts, we are always sure to include our exclusions in our fine print.    Each month we have specials on various tests and/or panels.  We make certain that the links on our advertisements direct our customers to the correct sale items.  If you ever encounter a situation where this is not accurate, please reach out to us so we can remedy the situation.  Thank you for choosing Walk-In Lab for your lab testing needs.  Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  The options were clear and the compare option was very helpful.

  Review of 3/15/23, following an experience of 2/18/23 by KRISTA L. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Hillary, It is wonderful to hear that you found our service clear and helpful to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Easy to order my test. Prices are excellent.

  Review of 3/15/23, following an experience of 2/2/23 by MATTIE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Patricia, We are pleased that you found our service easy and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Excellent service. Receive results in timely manner. Can schedule own appointments and get in and out quickly.

  Review of 3/15/23, following an experience of 2/2/23 by DESTANY T. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Donna, We are thrilled that you found our service excellent and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  It was fast and easy. Would do it again if needed

  Review of 3/15/23, following an experience of 1/31/23 by CECELIA M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Diane, It is wonderful to know that you found our service fast and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  Fast and very comprehensive

  Review of 3/15/23, following an experience of 2/2/23 by SANDRINE J. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Maria, We are pleased that you found our service fast and comprehensive to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 4 / 5

  

  Edit Flag

  Walk in Lab always treats me very well. Only reason I dropped a star is that I dislike their new reports page for Labcorp. I like it a lot less than te old one, and it does not give the reading of the previous test

  Review of 3/15/23, following an experience of 1/31/23 by FELICITY C. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear George, Thank you for your review. We appreciate all customer feedback. While our system has changed to be more efficient for our customers, we understand if you would rather have the previous result report format. Please call us at 1-800-539-6119, once you have verified your account information, we would be happy to note your account and only upload the report format you prefer from now on. Thank you for choosing Walk-In Lab, we hope to earn a 5-star review from you in the future. Thank you, Claire B. Lab Results Department Manager

• 5 / 5

  

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  Punctual and results were fast

  Review of 3/13/23, following an experience of 2/15/23 by SANDRINE W. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Nicole, We are pleased that you found our service prompt and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we look forward to serving your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  So easy!! I love it!!

  Review of 3/13/23, following an experience of 2/17/23 by LUE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Karen, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Very short turn time for Ferritin test. I am using walk in labs to monitor my ferritin levels since my primary care doctor does not think this is important. This service has literally been a lifesaver for me. They also offer periodic discounts which is excellent. I recommend!

  Review of 3/13/23, following an experience of 2/17/23 by ALEXANDRINE S. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Caroline, We are pleased that you found our service easy and quick to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  My experience with Walk-In-Lab’s was super easy and convenient. All the instructions were clear and easy to follow. My results were provided to me in a reasonable time frame which honestly was super fast. I have already ordered another lab since my first order so I guess that lets you know how impressed I was. Thanks for this amazing service!

  Review of 3/13/23, following an experience of 2/16/23 by ELISA B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Marlette, We are pleased that you found our service easy and convenient to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

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  The process was simple and fast

  Review of 3/13/23, following an experience of 2/15/23 by ANAIS M. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Dear Olga, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found our process simple and fast to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Ordering and scheduling the test was super easy! I’ve ordered two tests. Each time, I received my results the very next day.

  Review of 3/13/23, following an experience of 2/17/23 by HALIE B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hello, Thank you for writing a review of our service and rating us with 5 stars. We are excited that you found our service super easy and quick to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-in Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

• 5 / 5

  

  Edit Flag

  Simple and Professional

  Review of 3/13/23, following an experience of 2/16/23 by JOSHUAH B. *

  *Pseudonymized data at the request of the author

  Answer by walkinlab.com

  

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  Hi Roger, We are thrilled that you found our service simple and professional to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda Lowery Customer Service Assistant Manager

Reviews displayed in chronological order