Customer reviews
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Excellent Customer Service and will definitely use again for our pre-employment needs
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Quick and easy
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Very good
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The site itself looks like scam and I was very afraid that it was however it was legit. Didn't get my results as quickly as it had indicated but still got them back relatively quickly. So overall happy
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User friendly & quick results when we need a pre-employment drug test on a potential employee who lives out of state!
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Very good
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Fast response, very friendly & helpful!
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Wonderful
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During the time I have used the Centers to obtain mandatory FAA drug tests, I have had absolutely no difficulties with prompt reporting of the results. No complaints from any patient about the process. No indication of breech of privacy during the notification or collection process. To date, process is not broken, so do NOT fi it.
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great
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Excellent
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great
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Fast service
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Friendly and excellent customer service
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Good
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ordered online from Everett, WA. Got the results quickly!
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It was good just the wait but I understand that my testing was not a emergency
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great
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The people that work here are always pleasant. I always get my results back in record time.
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Great service!
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You appear tobe a resource we have been needing as a DOT Drug Consortium. Thank you for your quick response on our first event with you.
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It was cool the waiting room was really hot but other than that it was fine
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Excellent
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Excellent
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The facility looked clean. The front desk personelle at night were nice.
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Very easy to work with.
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Easy to navigate, although so many options to choose from, which is great from a business perspective. The process was so intuitive and easy, and customer service was so kind in navigating, explaining, and clarifying what was needed. Awesome process for me, since this was my first time having to get a drug test in this manner. Thank you!!
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Very simple process from start to finish and reasonably priced ! Would definitely recommend us drug testing !
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Prompt results
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good
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Awesome and friendly service
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Everything was great.
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Amazing service! Natalie was extremely responsive, accommodating, and thorough. She made this process very seamless.
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easy to use web site, convenient location and appointment process, test was efficiently handles, quick results
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Helpful.
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It was pretty good. I would like more communication via email, like, "the candidate took the test today; results are forthcoming", but I imagine you could login to track.
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your results and my hard work in recovery will be the reason my daughter comes home and im grateful for your services.
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I’ve been disappointed at every step of this process. From testing centers that don’t send confirmation your employee showed up to test results taking a week. Oh, and testing centers keeping hours that are not consistent with what was reported to me. Calling multiple people looking for answers and wasting actual hours of my life on hold and dealing with this. What an absolute disaster.
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great staff great experience
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Good
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I would like to make a commendation on Calee D. The case manager who assisted and worked on my lab test request. Even though it took 12 days for me to receive the results from the time the specimen was submitted... she was able to reply on my inquiries and update me while waiting for it. And I am pleased with the results which proves the accuracy and reliability of the Lab Test performed.
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great stafd
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Very quick response.
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they were helpful and made it easy.
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Very helpful and accommodating. Thank you!
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Good experience
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I ordered these pre-employment tests; it was quick and easy. The results came earlier than expected. Bravo!
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The website was explanatory, but calling the center was extremely helpful.
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It was ok
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fine
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Natalie was an excellent customer service rep. Importantly she responded to my phone calls and returned my emails promptly. She was very willing to provide me with information and get the results sent to the right person
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I don't visit the website much but the people of this company are second to none. All are knowledgeable and very professional. They make it nearly impossible to be out of compliance.
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Marquisha has been really helpful and making this process easy.
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The staff were very friendly.
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Excellent service
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Very nice costumer service and helpful!
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Very smooth and expeditious service, many helpful questions answered before and after testing.
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Makes it easy to find drug testing facilities.
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Very easy to use, contact, set up the appointment, and provided results quick. Great system!
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easy to navigate.
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reliable and timely
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Great service!!
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Great service. Thank you!
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The service was excellent. Nice people to deal with.
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Job well done
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Very professional and prompt with both testing and results. Highly recommended!
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Great attention and quick service 👌
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Good Service.
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Excellent customer service absolutely top notch
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It was quite easy to maneuver on the website and go the results within 24 hours which is fast.
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great
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So far has been fantastic
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US Drug Test Centers has always been very helpful when it comes to any question I've had. They're always quick to answer calls and replying to emails.
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The customer service is incredible. Everyone is very helpful and it's a pleasure to work with them.
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great service!
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very good
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It’s good for helping you through the drug testing process. Also, if you are new to drug testing, they help you to get familiar with the process.
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Awesome company
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Very great service.
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Convenient and professional
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Great to work with. Easy to get testing kits sent.
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The workers were unclear about whether I could get my results the same day or not.
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The site was easy to maneuver.
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love it great
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love it
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Excellent
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Easy and accurate
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great
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great
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Quick turn around pleasure to work with. Thank you
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Great!
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Good customer service
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Service was great. Got me in while I was traveling to Arizona. Little pricey. But service was fast
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Great, easy to use!
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I have been so pleased with using this service. My rep, Latoya has been so helpful and personable.
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Fast service, easy and convenient.
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Calee D. was very helpful and made the experience easy. She is a great asset to the company.
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Great
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Omar
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She is so nice and helpful
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