Customer reviews
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Very professional staff and friendly great service.
Review of , following an experience of by CHRISTOP W. *
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test
Review of , following an experience of by NATALIE F. *
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test
Review of , following an experience of by GUADALUPE C. *
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test
Review of , following an experience of by CAITLYN K. *
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test
Review of , following an experience of by JUNIOR S. *
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It was very easy to order a test online / would use again
Review of , following an experience of by JOSEPHINE K. *
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Easy
Review of , following an experience of by JERMAINE B. *
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Easy to use website, real human being answered the phone on a holiday weekend and answered all my questions, and test results came very quickly. I wish there was an email to confirm they received the sample, but the test results came so quickly I can hardly complain.
Review of , following an experience of by ANDRES A. *
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Everything was great!
Review of , following an experience of by ANYA R. *
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It was easy to do it all
Review of , following an experience of by JALON R. *
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Very satisfied, great service ill definitely recommend this company.
Review of , following an experience of by CONCEPCION R. *
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Waited tonlong
Review of , following an experience of by FELIPE B. *
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promt service
Review of , following an experience of by SANTOS D. *
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Very fast friendly
Review of , following an experience of by ALIA R. *
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The customer serice person who help set this up was just fantasic
Review of , following an experience of by NICKOLAS F. *
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Very professional and efficient
Review of , following an experience of by HOWELL K. *
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Good
Review of , following an experience of by FRANK S. *
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Quick and reliable experience Thank You for your service!!
Review of , following an experience of by TEAGAN D. *
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Exceptional Customer Service
Review of , following an experience of by VENA T. *
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it took over two weeks to receive the test results, and as such I was required to take a second hair test, which resulted in my having to shave my head because of all the ridiculous chunks removed. When I called and asked for a refund, they told me I was unable to receive a refund because the lab was still processing. This is unacceptable.
Review of , following an experience of by EDMUND M. *
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Quick and easy.
Review of , following an experience of by ALVERTA R. *
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The customer service representatives are always friendly, professional and helpful!
Review of , following an experience of by JARON M. *
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pk[lk
Review of , following an experience of by NICOLAS F. *
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Very easy and fast results.
Review of , following an experience of by MARYAM N. *
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Ordering a test was easy and got the results back within a week.
Review of , following an experience of by GINO F. *
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Fast and efficient!
Review of , following an experience of by OLGA P. *
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Friendly staff. Very helpful with the process. Covid aware with safety first. Helpful with the new touch screen sign in for us older users.
Review of , following an experience of by ETHA T. *
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Quick and efficient. I wanted piece of mind for an upcoming pre-employment drug test so I found USDTC online. They have a LOT of options in every state and I was able to rapidly find a location and get the test within an hour. Results were delivered to my email by the time I arrived back home.
Review of , following an experience of by ANNABELL C. *
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The customer service was great, the attention was very kind and I had my results in only two days. The next time my company neds these services I will do it here without a doubt
Review of , following an experience of by ZACKARY A. *
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It was very easy and no hassle to get what I needed done
Review of , following an experience of by ALEJANDRA G. *
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The drug test was done quickly and professionally. The only complaint we have is that the Quest Diagnostics location we used for testing does not take phone calls directly in order to be able to confirm availability or to schedule visits. When we called the phone number that was provided we were connected to a central location who had to call the specific drug testing center to find out their availability. We had to wait on hold for almost 10 minutes. We were eventually told that walk-ins were possible that day. However, when one of our employees went there, they were told that they would not take any walk-ins. They asked them to please reconsider and fortunately, they did. It didn't need to be that complicated to visit the center to get tested.
Review of , following an experience of by DAPHNEY R. *
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Not user friendly, not timely, unorganized
Review of , following an experience of by LAVERN S. *
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Easy to make appointments, friendly staff, good referral centers for services rendered
Review of , following an experience of by LOU W. *
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I was told when I signed up that this drug test would go back 6 months. I got the report and it gives no timeframe. Just says negative as of the date of service.
Review of , following an experience of by EINO H. *
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Everything went very smoothly
Review of , following an experience of by MAC H. *
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good
Review of , following an experience of by JAMISON O. *
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I will be using the service my phone often!
Review of , following an experience of by BARON T. *
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Quick and user friendly
Review of , following an experience of by ZOIE R. *
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The lab was really close to my house and easy to find. The staff were very friendly and easy to work with. The lab was clean and I was able to check-in by kiosk. The process as a whole was smooth and easy. I received my results back by email less than two days later.
Review of , following an experience of by DEANNA R. *
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Very quick and easy process. Got my hair follicle done on 01/10/22 and had the results by 01/12/22. I am very pleased!
Review of , following an experience of by ROZELLA H. *
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It was good but can be better.
Review of , following an experience of by MINERVA W. *
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Good service
Review of , following an experience of by TRE T. *
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i had to find a place to do a preemployment drug screen in a different state. Until I found USDTC I was having a very difficult time arranging this. I will start here first the next time Thank you so much it was quick and easy!!!
Review of , following an experience of by DARIUS W. *
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Customer service was v we received fast and professional. The only issue was that I thought the results would be instant. Instead they went to US Drug Test Centers first which delayed the results from my attorney for a day. I'm fighting a custody battle and we are trying to file quickly. I saw instant results on the website and the rep didn't say anything otherwise. Other tha. That, no problem.
Review of , following an experience of by ASIA S. *
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Outstanding service and response time. Will certainly utilize again if necessary!
Review of , following an experience of by BRAIN C. *
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I love this place because there was no waiting time Fast and easy ,results in 2 days to my email, Thank you for your efficient service.
Review of , following an experience of by MARCELLA W. *
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The service is at the top. It is a service that came thru for me.
Review of , following an experience of by SHANON N. *
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Everything is good 100% but you guys should start opening up on the weekend's
Review of , following an experience of by PRICE S. *
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Absolutely wonderful staff thank you for your help everything was quick and fast the way I respect it
Review of , following an experience of by BRENNAN R. *
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thank you for your help eccelent staff
Review of , following an experience of by CAROLINA S. *
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Results took too long. I needed them sooner. Otherwise, everything was great
Review of , following an experience of by JAKE H. *
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They are easy to work with. The tests were done and results were back just as they said they would be.
Review of , following an experience of by LELA E. *
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While convenient we can rarely obtain the Employer copy of the Chain of custody from the testing facility or through US Drug test centers.
Review of , following an experience of by YOLANDA C. *
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Very helpful.
Review of , following an experience of by MONTANA P. *
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Good
Review of , following an experience of by DAMARIS H. *
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I would have thought I could schedule my appointment as soon as I purchased the product. I called the toll free number for help and the representative said she had to schedule it and would send me an email, but then said the site took walk ins. When I got to the site they were less than happy that I did not have an appointment, were abrupt initially but then accommodated me.
Review of , following an experience of by TANNER S. *
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It was easy and amazing
Review of , following an experience of by ALIZE W. *
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Easy to use, easy to understand results, rec'd quickly. I wish when a form was sent to the person who is taking the test, the person ordering the test was copied. So we know it was sent and we also know when it was sent.
Review of , following an experience of by MELODY B. *
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Quick and easy collection and fast results (mine came back within 60 hours)
Review of , following an experience of by CRISTOPHER T. *
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Very quick, easy, and convenient
Review of , following an experience of by FIONA A. *
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The process was quick and easy. I got the results in a timely manner.
Review of , following an experience of by NIKO T. *
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I really liked the young lady who did my test. She was professional and fun to be with.
Review of , following an experience of by LEONOR K. *
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fine no problem
Review of , following an experience of by RILEY C. *
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This rating is only for this experience. It is the third test I have taken, with the understanding that negative results would be sent the same or following day. On the first two occassions, the process worked perfectly. On this one, it took a full two weeks to respond and there was no reason given. It created a difficult environment for me - would appreciate more communication of status in the future.
Review of , following an experience of by GLENNIE S. *
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We are disappointed in the length of time it is taking to get the results back. We do understand that COVID has impacted everyone, but it is very challenging to find qualified talent to hire and having to wait a week for test results could mean that the candidate goes elsewhere. Customer service personnel, for the most part, would be five stars.
Review of , following an experience of by VINCENT E. *
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Drug screening as far as the DOT 5 panel goes went just the way every client should deal with. I've expected the process to be much longer than a week but my results came in before I realized it. Whether you need an instant result for employment or any thing related to DOT periodic drug testing, US Drug Test centers has no match to other. Simple is the process I very much liked.
Review of , following an experience of by RAINA H. *
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I appreciate the quick response to a test request because I am on a random program and usually have just a day to get the collection for the test completed.
Review of , following an experience of by ASHLY B. *
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Super Fast Service! Very Professional
Review of , following an experience of by MICAH W. *
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There was a long wait to get tested, but more importantly I needed a form GC-719P filled out for a coast guard captain's license which the tester put in the envelope when she sent it in. It was not returned.
Review of , following an experience of by MARC A. *
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Thanks for the fast resualts.
Review of , following an experience of by RAY P. *
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Responds very fast to inquiries or concerns.
Review of , following an experience of by NOVA D. *
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I paid for the this test through your company, which the sent me an email and to a LabCorp. I like your company, but I don't think that LabCorp knew how to process the test. This test was a pre-employment test that my company wanted me to pay for, so there wasn't a prescription provided by a Dr or an employer. Results were to be sent to me and then I was supposed to share the results with my employer. I think this kind of process was a first for LabCorp. They were very confused, and so was I. The results came back via email within 15 minutes, similar to what your website promised. LabCorp said that my employer would get them, not me. When setting up the test through your company, I was never asked what the name of my employer was. LabCorp insisted that I would not get any results back. Anyway, knowing what I know now, I would definitely use your company again. You were less than 1/2 of the price that a Quick Med facility would have charged me. Thank you.
Review of , following an experience of by ORVILLE K. *
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i often had to call for results that should of been sent as the results were sent to Us drug test , i see now today i do not have to call for the results are in the email so that is a good thing. ty
Review of , following an experience of by SHANEL H. *
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They are very kind and helpful.
Review of , following an experience of by ANDERSON M. *
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Best Client services at any time.
Review of , following an experience of by SAIGE G. *
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im satisfied
Review of , following an experience of by TRACE B. *
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You gave me the qrong test
Review of , following an experience of by EMELY P. *
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Resent same test results twice and had to call to see if orders were processed because I never received a receipt. Lab Corp was also unprofessional when employee made an appointment they left before she got there
Review of , following an experience of by CORALIE K. *
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Client got in and got results back quickly.
Review of , following an experience of by LUISA B. *
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I'm happy that you passed along my results very quickly and on a Sunday! The sooner the better so thank you.
Review of , following an experience of by ODELL R. *
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It was ok
Review of , following an experience of by OSCAR K. *
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I wish they would've been quicker on getting the results back but it was ok
Review of , following an experience of by BUD M. *
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Everything was good. Just if doctor could be more nice and less mean that can be awesome.
Review of , following an experience of by IZABELLA L. *
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Didn't use the site to book.
Review of , following an experience of by ANGELO K. *
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My experience here was excellent. They were patient and very friendly
Review of , following an experience of by MABEL T. *
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Process was quick and easy. Did not wait for more than 30 minutes upon arrival.
Review of , following an experience of by EDGARDO C. *
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Easy access, fast check in, quick process for sample. I was in and out in 20 minutes.
Review of , following an experience of by JADYN M. *
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Person who helped me over the phone was extremely helpful and got me everything I needed.
Review of , following an experience of by MASON H. *
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With one person working the wait was a little long. But the person was nice and helpful and she helped me understand the process.
Review of , following an experience of by GENERAL L. *
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Site navigation was a bit confusing. I needed to do a drug and alcohol test and after ordering for a 10 panel drug test for $69.99, when I tried to order the alcohol test I was surprised to find that a combined drug and alcohol test could have been ordered for $79.99 only. By that time I wasn't able to get my $69.99 back. Though fortunately I got a refund by calling your customer care who was very very helpful and polite.
Review of , following an experience of by LAURY R. *
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Customer service was excellent and got my results quick. Thank you
Review of , following an experience of by CASSIE H. *
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It was all very easy
Review of , following an experience of by LELAND W. *
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I scheduled this drug test for an internship for college. The people who I spoke to were very knowledgeable and helpful. I had my test administered at a RediMed. The wait was over an hour. I am aware these offices are first come first serve, but my test only took about 5 minutes. It would be nice to see these sites have an option to push through the tests that take very little time.
Review of , following an experience of by ZITA B. *
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Very helpful
Review of , following an experience of by DON H. *
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GREAT
Review of , following an experience of by LAURIANE R. *
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Easy to buy a test and the results came back quickly
Review of , following an experience of by GAGE R. *
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I paid for the 149.95 test to be done however I was only given the results for the 129. 95 test. I called and was told he was going to be contacting the lab and his supervisor to see if they still have my specimen. I submitted alot of hair and asked for the 149. 95 test for a reason. And if they no longer have my specimen to do the rest of the test I paid to have done I feel like I should receive a 20 dollar refund. Hair test are very invasive not to mention I had to travel over an hr to have thr test done.
Review of , following an experience of by FLORINE G. *
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Thry gave me the completely wrong drug test. I biught a 4 panel no thc drug screen. I was testtd with a 4 panel drug screen with thc. Excluding a drug i was hoping to show i tested negative on.
Review of , following an experience of by JARON H. *
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Great experience
Review of , following an experience of by CHRISTIAN S. *
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Site was straightforward and they the results back to me in a few hours.
Review of , following an experience of by WERNER O. *
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Awesome service and quick results!
Review of , following an experience of by CARRIE H. *
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quick and easy convient locations
Review of , following an experience of by GREGORIA S. *
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I like how US Drug Centers take care of everything for you.
Review of , following an experience of by JAMESON C. *
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Having to get your teenage son tested for drugs and alcohol is no fun, but US Drug Test Centers treated us both with kindness, compassion and professionalism from the beginning to the end of this process.
Review of , following an experience of by ROSLYN R. *
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process was easy.only problem was labcor didn't ask about prescriptions
Review of , following an experience of by ISAIAS K. *
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Very satisfied, everything was explained well and had no problems getting things done
Review of , following an experience of by MELISSA K. *
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Easy process very professional an friendly staff. Would definitely recommend
Review of , following an experience of by ASHLY H. *
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Very professional facility and site. Thank you
Review of , following an experience of by CARLETON P. *
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thankyou so much,. Idid not get my job back with uber . However as the test shows I do not partack in substance abuse chargesand I am happy for the quick testing as well as the quick results. i will recomend your company. Thankyou so very much. Yes Uber fired me because my custermer complained I seemed to be on substance . Thaaankyou again.I am looking for an attorney if you know one.
Review of , following an experience of by GAVIN J. *
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Would recommend
Review of , following an experience of by BENNIE Z. *
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Easy, quick and thorough!
Review of , following an experience of by TYSON G. *
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The way it is set up is so convenient. Best option for my company
Review of , following an experience of by ROSELYN M. *
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Great customer service & support. Quick turnaround for test results. Highly recommended.
Review of , following an experience of by FRIDA A. *
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Very easy to set up and go thru the process.
Review of , following an experience of by MYRTIE B. *
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Wish I would’ve use them first! very efficient easy and sent me to an excellent test center. When I needed a drug test my doctor had prescribed one for me and I went to lab core. LabCorp made me cut my own hair then turn it in. My test results were inconclusive due to my sample. I was in shock they asked me to cut my own hair. This time around I went to quest diagnostics and they did everything for me. It was very simple and a quick turnaround for the results.
Review of , following an experience of by BRANNON T. *
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It was quick and easy. Nearby testing locations, friendly staff.
Review of , following an experience of by JAN R. *
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So far.......Excellent!
Review of , following an experience of by HARMONY H. *
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US Drug Test Centers provided amazing service. Especially Charmaine! My problem was with Quest and their inability to communicate and provide results in a timely manner.
Review of , following an experience of by MAURICIO D. *
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This test is very accurate based on a 6 month time frame. The site says 3 months and that is not ture it is 6 months so anyone willing to spend the money on a hair test make sure you are 6 months... other than that 100% satisfied thanks
Review of , following an experience of by KYLEE W. *
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I’ve called 4 times this week waiting on a drug screening that needed to be due yesterday. I did my screening Monday only to find out that it allegedly leaked during transport. It’s also a holiday weekend. I seen her seal it up and even sign my name showing she did. Now I might have to start my whole drivers license process over which took almost 8 months, because of this. I have spent so much money since last year doing this whole process and now this rinkie dink drug test will cost me hundreds of more dollars. Not to mention everytime I call someone says something different, out of my 4 calls to you all nobody has told me the same thing, I mean not even anything close to the others. If this do hinder my license I will see you all in court trust me.
Review of , following an experience of by BURLEY L. *
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The process was very fast and the results were very thorough.
Review of , following an experience of by ELDORA C. *
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I am satisfied
Review of , following an experience of by GARDNER K. *
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I was sent a pdf in an email telling me where to go for the urin test I paid for over the phone. The address was correct but the number on there was always busy and the ticket almost expired because I couldn't get someone on the phone to book an appointment! I had to actually research the building they were in and find the phone number for the location myself in order to get the appointment. I seriously wondered if I was being scammed several times. It was weird just going through a third party. I think there should be more clear direction for customers so that they can feel confident when doing a drug test with you guys. Thanks for listening.
Review of , following an experience of by ANONYMOUS A.
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excellent service and great public relations.
Review of , following an experience of by FRIEDA O. *
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For the conditions of a parenting plan my ex and myself are to take quarterly hair follicle tests. This was my fourth test and the first and last time that I will ever use your company. Your non existent customer service and incompetent website caused me an awful week filled with a whole plethora of added stress and avoidable frustrations and ultimately costing me a couple hundred more dollars because I will have to do the test again. Although initially the problem began with the collection site I used, not being able to get through to your company is what the problem ultimately was. I needed to order a one year test and there isn’t that option on the website and I have done this before with other companies found on the web without issue. So I called and was told that all circuits were busy, for days, day and night, any time I called all circuits were busy and I sent emails that never got a response. I needed to be able to get help from you guys and that was impossible so now because I couldn’t order the longer test window I will be going back to get another chunk of my hair cut out and forking over another couple hundred dollars that I don’t have for hair follicle tests! To say I am irritated is an understatement.
Review of , following an experience of by LEIF D. *
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Was told 1-2 hour wait but they got me in within the hour, smiling faces and good spirits. Thank you for all your help today!
Review of , following an experience of by LESTER H. *
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It was easy to purchase the tests. Applicants were notified via email regarding which facility to use, what to bring, etc. Testing was done quickly, and results were sent via email. It was a very efficient process.
Review of , following an experience of by MALIKA T. *
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Very satisfied. I received quick and professional service.
Review of , following an experience of by ARIEL C. *
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At First I was skeptical to give out payment and my personal info but turned out to be legitimate. Got my results back in less than 48 hours. Thank you guys needed this for school and it was done in a prompt and timely manner.
Review of , following an experience of by DASIA D. *
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Awesome employees!
Review of , following an experience of by CARA A. *
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Very good and detail. I'm very satisfied. Thank you!
Review of , following an experience of by SETH H. *
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After struggling for a couple of weeks trying to find a lab to complete a self-ordered drug and alcohol screening, I am extremely grateful to have come across your website. Finding and ordering the test I needed could not have been easier. The facility I was referred to was close to my home, staffed by professionals and very COVID-conscious. I was unbelievably impressed to get the test results in less than 24 hours. Outstanding from beginning to end. Thank you!
Review of , following an experience of by WESTON B. *
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Fast service
Review of , following an experience of by OTILIA R. *
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Highly recommend Walgreens/Labcorp, a great experience all around.
Review of , following an experience of by ANONYMOUS A. *
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It was a fast and efficient drug screen and the employees were very nice and helpful
Review of , following an experience of by ANONYMOUS A. *
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Very accommodating
Review of , following an experience of by ANONYMOUS A. *
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Great
Review of , following an experience of by ANONYMOUS A. *
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Good job
Review of , following an experience of by ANONYMOUS A. *
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Easy friendly call center, quick to turn around results 👍
Review of , following an experience of by ANONYMOUS A. *
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The rep I talked with was kind and did not.ask any personal information, which I appreciate. My donorpass came immediately. The collection center I was sent to the staff was very kind and professional and friendly made me feel welcome. Highly recommend if you ever need this service.
Review of , following an experience of by ANONYMOUS A. *
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Was very pleased with the turn around of receiving results of test Thank You & have a great weekend
Review of , following an experience of by ANONYMOUS A. *
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Awesome on point!
Review of , following an experience of by ANONYMOUS A. *
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Good
Review of , following an experience of by ANONYMOUS A. *
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I suppose that location of the drug test center is fine and convenient. Communication skills not bad too.
Review of , following an experience of by ANONYMOUS A. *
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Very quick and simple process. My drug results came back within a few hours of given the sample. Cheaper than anyone's price.
Review of , following an experience of by ANONYMOUS A. *
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It was simple and easy they took me in quicker than expected
Review of , following an experience of by ANONYMOUS A. *
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Awesome
Review of , following an experience of by ANONYMOUS A. *
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in and out quickly the monitor/ tester very professional
Review of , following an experience of by ANONYMOUS A. *
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The staff was rude and impatient
Review of , following an experience of by ANONYMOUS A. *
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The process was quick and easy. Received results back in a timely matter too.
Review of , following an experience of by ANONYMOUS A. *
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Very easy to navigate and complete. Helpful on the phone.
Review of , following an experience of by ANONYMOUS A. *
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Nice place!! Very fast
Review of , following an experience of by ANONYMOUS A. *
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Get you you done nice and quickly
Review of , following an experience of by ANONYMOUS A. *
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