Customer reviews for supplementxpress.com

Customer reviews

• 5 / 5

  

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  Navigation of site was easy. Made order and it arrived in a timely fashion. Will continue did business with you guys.

  Review of 10/10/23, following an experience of 9/16/23 by TRISTIN P. *

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• 5 / 5

  

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  Very customer oriented

  Review of 10/7/23, following an experience of 9/10/23 by SHANE R. *

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• 5 / 5

  

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  Excellent

  Review of 10/7/23, following an experience of 9/12/23 by DARIAN H. *

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• 5 / 5

  

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  Customer service was very prompt and professional in handling any minor issues I might have had(most likely to to my error!) with my quite small and insignificant order

  Review of 10/7/23, following an experience of 8/17/23 by BUDDY Z. *

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• 1 / 5

  

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  This has been one of the worst retailers I have dealt with. I ordered some products through them online and when the package arrived it was broken and nothing was inside. I had purchased two larger liquid supplement bottles so this bag was a poor choice to be shipped in anyways. I contacted them and they said they would resend the package for free. Another week goes by and it says that the package couldn't be delivered nor sent back to the sender. When I contacted them again regarding the second mistake I asked for a refund. They were hardly apologetic and did not try to help with locating the package at all. It's been in total a month now and I have still yet to receive my refund. Terrible customer service, will never buy from them again.

  Review of 10/7/23, following an experience of 9/4/23 by OMER J. *

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• 5 / 5

  

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  Awesome

  Review of 10/7/23, following an experience of 9/15/23 by GIOVANNY O. *

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• 1 / 5

  

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  2 weeks to get my order.When I requested why you sent me a tracking number that I already have .I had to put an investigation on the package with the post office.That should have been your job.

  Review of 10/5/23, following an experience of 9/6/23 by AMELY G. *

  *Pseudonymized data at the request of the author

  Answer by supplementxpress.com

  

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  Hi Andy, We apologize for the inconvenience you've faced with the package delivery. We've made every effort to resolve the situation, including having two of our staff members contact the post office on separate occasions to no avail. In our efforts to assist you further, we offered to reship the package, but we understand your perspective that it may not seem necessary if it's already at your local post office which is why we then advised that you to also make a claim with them. We understand your frustration, but this situation is unfortunately beyond our control. We appreciate your understanding.

• 5 / 5

  

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  Overall experience was solid.

  Review of 9/27/23, following an experience of 8/30/23 by JOANNY W. *

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• 5 / 5

  

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  I’ve ordered multiple times from this company, and have always received excellent service. They are priced right, and sometimes are the cheapest around when they run their sales which is quite often. Highly recommend

  Review of 9/26/23, following an experience of 9/5/23 by TREMAINE O. *

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• 5 / 5

  

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  Very good products and customer service

  Review of 9/23/23, following an experience of 8/30/23 by MIKAYLA R. *

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• 5 / 5

  

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  Came in time and pricing is reasonable compared to other shops. I will continue buying my protein from you guys. Thank you

  Review of 9/20/23, following an experience of 8/26/23 by WALDO A. *

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• 5 / 5

  

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  Great products with great prices! Shipping was fast. They will continue to get my business!

  Review of 9/18/23, following an experience of 8/22/23 by AHMED H. *

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• 5 / 5

  

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  Easy checkout and product arrived earlier than anticipated

  Review of 9/15/23, following an experience of 8/25/23 by GUNNER H. *

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• 5 / 5

  

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  Product as described, shipped fast.

  Review of 9/14/23, following an experience of 8/24/23 by SHYANN S. *

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• 5 / 5

  

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  Very happy with results. Saw a huge difference in just 2 weeks.

  Review of 9/5/23, following an experience of 8/15/23 by WALTON M. *

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• 5 / 5

  

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  Always correct and fast.

  Review of 8/29/23, following an experience of 7/30/23 by FRIEDA K. *

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• 5 / 5

  

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  Great website

  Review of 8/29/23, following an experience of 8/6/23 by DESHAUN S. *

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• 5 / 5

  

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  Navigating the site is very easy and convenient, the products are very well priced. The shipping process is great also, products come in a very timely manner. I would highly recommend Supplement express to anyone for anything that your needing.

  Review of 8/28/23, following an experience of 8/6/23 by CAMDEN B. *

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• 5 / 5

  

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  Website ok Delivery on time same day !

  Review of 8/22/23, following an experience of 7/28/23 by BERENICE H. *

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• 5 / 5

  

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  service is 10 star thank you

  Review of 8/21/23, following an experience of 7/27/23 by JERMAIN S. *

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• 4 / 5

  

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  Easy ordering, great follow-up, and delivered in great time.

  Review of 8/21/23, following an experience of 7/29/23 by GEORGETTE T. *

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• 5 / 5

  

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  Awesome. Product was received in timely fashion and thuse far I've gotten remarkable results.

  Review of 8/18/23, following an experience of 7/9/23 by LENNA S. *

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• 5 / 5

  

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  Site is easy to navigate while looking for various supplements.

  Review of 8/18/23, following an experience of 7/28/23 by GUILLERMO G. *

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• 5 / 5

  

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  Great selection. I can find anything I need. Very fast shipping too.

  Review of 8/17/23, following an experience of 7/13/23 by LETHA W. *

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• 5 / 5

  

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  Excellent products.

  Review of 8/17/23, following an experience of 7/23/23 by NIGEL C. *

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• 5 / 5

  

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  Value and price are excellent

  Review of 8/15/23, following an experience of 7/21/23 by EDWINA K. *

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• 5 / 5

  

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  Great customer service, the page never lags always up to date. Products are 10/10 I’ve never had a issue with these guys and I would recommend checking them out . Great full these guys exists🙏🏽💪🏽

  Review of 8/14/23, following an experience of 7/24/23 by LAURIE H. *

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• 5 / 5

  

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  Excellent product and customer service!

  Review of 8/11/23, following an experience of 7/14/23 by RHIANNA P. *

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• 5 / 5

  

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  I feel your site works great, it got my attention and helped me understand everything about my boneafide PW. I have been using since I turned 70 I’m 76 now. Works for me. Thank you.

  Review of 8/9/23, following an experience of 7/17/23 by HELEN H. *

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• 5 / 5

  

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  They carry most of my favorites and their price is below all other providers im going to stick with them!

  Review of 8/7/23, following an experience of 7/11/23 by DEVEN B. *

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• 5 / 5

  

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  Products worked great and shipped super fast and prices are always fair , I am a repeat customer and don’t plan on taking my business anywhere else.

  Review of 8/4/23, following an experience of 7/12/23 by KARINA M. *

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• 5 / 5

  

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  Fast shipping. Product just what I ordered. The hand written thank you in the box is appreciated.

  Review of 7/28/23, following an experience of 7/2/23 by ROGERS R. *

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• 5 / 5

  

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  Employees very knowledgeable on products and good customer service

  Review of 7/25/23, following an experience of 7/4/23 by EVELINE Z. *

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• 5 / 5

  

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  I am in shock how fast I received my order, I'm in California and within a week it gets here from Texas every time, and always correct. I will be ordering all my supplements from supplementxpress from now on. Thank you..TheDon

  Review of 7/25/23, following an experience of 6/30/23 by TRACE N. *

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• 5 / 5

  

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  Very good, great service. I would recommend..

  Review of 7/25/23, following an experience of 6/29/23 by EULALIA H. *

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• 5 / 5

  

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  Supplement Xpress is a great company I always get my supplements shipped quick and occasionally I’ve got them 1 day earlier I recommend buying from these guys, they are very nice

  Review of 7/23/23, following an experience of 6/25/23 by GIUSEPPE A. *

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• 5 / 5

  

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  Supplement Express lives up to its name every single time I order something from them. Each order I’ve made has been delivered quickly, and never had an issue with missing, or wrong items.

  Review of 7/22/23, following an experience of 6/25/23 by CONRAD E. *

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• 5 / 5

  

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  I train 6 days per week. 47 year old male, single digit body fat 197 lbs. a lifetime of training, boxing, athletics, meal plans etc. best protein and supplements on the market in my opinion.

  Review of 7/21/23, following an experience of 6/28/23 by RUBYE C. *

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• 5 / 5

  

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  I loved the products and will continue to use them.

  Review of 7/18/23, following an experience of 6/19/23 by RODOLFO B. *

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• 5 / 5

  

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  Great website, easy to use and fast checkout

  Review of 7/11/23, following an experience of 6/18/23 by KATELYN F. *

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• 5 / 5

  

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  Great website fast shipping. Hard to beat prices!! Will order again!

  Review of 7/10/23, following an experience of 6/19/23 by DEMARIO G. *

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• 5 / 5

  

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  It was easy to place my order on line

  Review of 7/8/23, following an experience of 6/16/23 by TIA N. *

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• 5 / 5

  

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  Customer service was good no issues with the products.

  Review of 7/8/23, following an experience of 6/16/23 by OTTILIE R. *

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• 5 / 5

  

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  Good product. Good delivery. Thanks again supplement xpress

  Review of 7/2/23, following an experience of 6/10/23 by HAZEL D. *

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• 5 / 5

  

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  I have ordered from many different supplement stores but supplement express has been the cheapest & the best. I have ordered from them 5-6 times now & every time has been excellent.

  Review of 7/1/23, following an experience of 6/8/23 by JORDON G. *

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• 5 / 5

  

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  My order came in fast. The BAMF pre workout is my favorite! the cherry flavor is great and usually hard to find

  Review of 6/30/23, following an experience of 6/8/23 by DEVEN W. *

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• 5 / 5

  

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  The product came fast and quick and had a great price

  Review of 6/30/23, following an experience of 6/7/23 by DUDLEY B. *

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• 5 / 5

  

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  Excellent Service

  Review of 6/30/23, following an experience of 6/10/23 by MARLENE H. *

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• 5 / 5

  

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  Great products, great people, great customer service

  Review of 6/24/23, following an experience of 5/30/23 by FLORIAN H. *

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• 5 / 5

  

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  Shout out to all the hard work! My Orders have been accurate, arrived timely without incident, and all products are great!! Thanks for the great service and friendly experience!!

  Review of 6/22/23, following an experience of 5/30/23 by ANYA K. *

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• 5 / 5

  

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  Great response. Awesome product. All around wonderful service at the best prices.

  Review of 6/14/23, following an experience of 5/24/23 by MILLIE S. *

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• 4 / 5

  

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  It was good experience. I didn't like when I was in the process I was given the option to give email info for a coupon. I gave the email they gave me a coupon tried to use it but I had already used the same coupon previously. No big deal I was just happy to get another little but off but was rejected.

  Review of 6/13/23, following an experience of 5/21/23 by BRITNEY W. *

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• 5 / 5

  

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  Great site and always find what I need

  Review of 6/13/23, following an experience of 5/17/23 by JAZMIN K. *

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• 5 / 5

  

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  Shipping was fast. Products are work well and taste great.

  Review of 6/13/23, following an experience of 5/17/23 by BRIGITTE R. *

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• 5 / 5

  

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  Super fast shipping and products work amazing!

  Review of 6/13/23, following an experience of 5/18/23 by JOEY D. *

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• 5 / 5

  

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  Amazing customer service in store and online! They consistently offer the lowest prices on supplements and if you find a cheaper price somewhere else they will price match. There really isn't any other reason to show anywhere else.

  Review of 6/13/23, following an experience of 5/22/23 by KEELY S. *

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• 5 / 5

  

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  Great selection and fast delivery!

  Review of 6/13/23, following an experience of 5/15/23 by LAMBERT M. *

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• 2 / 5

  

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  I purchased 2 items. It didn't start shipping for 3 business days. It was over the weekend so 5 days without it leaving there place. When I realized they printed the wrong address on my order I reached out and told them by email they have my order messed up. They didn't respond for 2 days. They didn't change the address before it got to whereever it got to. No one knows. Then the day it arrived I sent them an email that no one knows where it is. They said give it 24 hours to show up. It never did. Finally I asked for a customer service phone number. 2 days later I received one by email. I finally left the order up to God and let them do whatever they wanted. Thank God God is good. I received an order almost 20 days after ordering one. They did send me a free order behind the replacement. I'm not sure if that was a mistake to. I did email two different customer service people through out the process. I'm using the products 6 days a week. We will see by the end of this cycle if I have any gains. I may order again I may not.

  Review of 6/13/23, following an experience of 5/13/23 by EDA W. *

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  Answer by supplementxpress.com

  

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  Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience caused. We'd like to clarify that the second order was not a mistake, but our sincere attempt to rectify the initial error. However, regarding the delivery address, it seems there was a misunderstanding. We made every effort to update the address, but unfortunately, it was already too late. We value your business and are committed to improving our services based on your feedback. If there's anything else we can assist you with, please don't hesitate to reach out.

• 5 / 5

  

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  Supplement Express is excellent! All of my orders ship and arrive quickly. I've never had an issue with the quality and if they ever run out of something in my order, they are quick to reach out and give me other recommendations. I'll continue ordering from Supplement Express!

  Review of 6/2/23, following an experience of 5/12/23 by OREN W. *

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• 4 / 5

  

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  Suplement express has great prices on my supplements, and they ship on a timely manner, the only down side to it is that their supplement variety is kind of limited, other than that what they offer is got great prices.

  Review of 5/30/23, following an experience of 5/3/23 by HAILEE S. *

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• 5 / 5

  

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  I love the proteins I purchased! They are so good!

  Review of 5/30/23, following an experience of 5/8/23 by PRINCESS F. *

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• 5 / 5

  

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  Product ordered and shipment were great. Planning on continuous use of this site.

  Review of 5/26/23, following an experience of 5/4/23 by DAHLIA S. *

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• 5 / 5

  

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  I like these guys never had an issue. always order from them

  Review of 5/24/23, following an experience of 5/2/23 by FRANK M. *

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• 5 / 5

  

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  This was my second order and their were No issues with delivery and was done in a timely manner. No complaints from me. 100% satisfied.

  Review of 5/20/23, following an experience of 4/27/23 by VELDA C. *

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• 5 / 5

  

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  Knowledgable staff and very friendly, would be visiting the store again soon

  Review of 5/18/23, following an experience of 3/31/23 by VIVIEN L. *

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• 5 / 5

  

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  Received my order sooner that stayed.

  Review of 5/15/23, following an experience of 4/24/23 by SHEA W. *

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• 5 / 5

  

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  Excellent service and availability of supplements I needed, will be buying more. Have a question about online ordering using the military discount. Overall I am a returning customer

  Review of 5/15/23, following an experience of 4/18/23 by AVIS V. *

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• 5 / 5

  

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  Great product. Good price and quick shipping. Easy to place an order.

  Review of 5/11/23, following an experience of 4/17/23 by RICO W. *

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• 4 / 5

  

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  Time to ship out was a bit longer than expected, had to return an item I didn't like and customer service made it easy. Got a full return with package protection.

  Review of 5/10/23, following an experience of 4/18/23 by ADELBERT H. *

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• 4 / 5

  

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  The delivery was prompt. The product good quality. Good descriptions of products on website. Cost is satisfactory.

  Review of 5/9/23, following an experience of 4/18/23 by MARQUISE B. *

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• 5 / 5

  

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  Always has great selection and prices

  Review of 5/9/23, following an experience of 4/17/23 by TAMARA T. *

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• 5 / 5

  

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  Great deals, fast shipping. Excellent customer service, products arrived ahead of time and well packaged!

  Review of 5/8/23, following an experience of 4/16/23 by BRIGITTE S. *

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• 5 / 5

  

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  Very fast shipping, excellent customer service. They had what I needed, when I could not find it any where else. I will get my supplements from them only, in the future.

  Review of 5/6/23, following an experience of 4/14/23 by MARILIE K. *

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• 4 / 5

  

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  The site is easy to navigate.

  Review of 5/6/23, following an experience of 4/11/23 by VERONA D. *

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• 5 / 5

  

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  Love this pre workout! Gifted it to my brother and he is already on his second bottle. Highly recommended!

  Review of 4/29/23, following an experience of 4/7/23 by LARRY H. *

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• 3 / 5

  

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  I love the products, but the shipping was outrageous so I cut my order in half. The shipping was still more than the items I ordered.

  Review of 4/28/23, following an experience of 4/6/23 by EMIL M. *

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• 5 / 5

  

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  Price is fare and delivery is great. Recommend

  Review of 4/27/23, following an experience of 4/5/23 by NOEMIE A. *

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• 5 / 5

  

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  This site is very easy to navigate. The entire process was stress free. My order was shipped and arrived earlier then expected.

  Review of 4/25/23, following an experience of 4/5/23 by MILES G. *

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• 5 / 5

  

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  Great products for a great price.

  Review of 4/23/23, following an experience of 3/24/23 by AILEEN U. *

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• 5 / 5

  

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  Lots of options. Good quality products. Fast shipping. Definitely enjoy buying from SX.

  Review of 4/23/23, following an experience of 3/22/23 by KELLI F. *

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• 1 / 5

  

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  Out of stock and site was not updated before purchase

  Review of 4/23/23, following an experience of 3/20/23 by ADRAIN B. *

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• 5 / 5

  

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  Customer service is amazing. They are very responsive to emails and that's what sets them apart from the other companies.

  Review of 4/13/23, following an experience of 3/23/23 by KAITLYN S. *

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• 5 / 5

  

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  Fast and precisely what was ordered

  Review of 4/6/23, following an experience of 3/15/23 by LILLIAN M. *

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• 5 / 5

  

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  I order on line. I get quick updates on my order and shipping is quit ! Love SX !

  Review of 4/6/23, following an experience of 3/16/23 by KRISTOPHER V. *

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• 5 / 5

  

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  I love this product Caribbean cooler.

  Review of 4/3/23, following an experience of 3/11/23 by COOPER C. *

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• 5 / 5

  

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  Great products. I’ve trained for a long time. I’m impressed with the results I’ve seen in the last 6 weeks. Stronger, healthier and I feel better.

  Review of 3/31/23, following an experience of 3/10/23 by VALENTINA S. *

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• 5 / 5

  

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  I had an issue with the shipment, customer service responded quickly and resolved my issue.

  Review of 3/28/23, following an experience of 3/7/23 by OSBALDO C. *

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• 5 / 5

  

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  Excellent product. Fast shipping.

  Review of 3/23/23, following an experience of 3/1/23 by ABIGAIL D. *

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• 1 / 5

  

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  I am very disappointed with my experience with supplementxpress. Upon receiving my first order, to my surprise I received the wrong items. I contacted SE to immediately notifying them of the error. It did take a little bit but I did receive the correct items. Then I got an email stating that a product I ordered was a certain price that didn’t reflect the same on the website so when I contacted them about this they wouldn’t honor it. It was another mistake on their end. It seems like a lot of mistakes are being made over there and it appears the consumer doesn’t matter. Where is integrity and honor these days? I would be very hesitate to place any future orders after this unless they tighten up.

  Review of 3/18/23, following an experience of 2/14/23 by ARDEN H. *

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  Answer by supplementxpress.com

  

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  We're sorry to hear about your disappointing experience with us. As humans, we do make mistakes, but we always aim to correct them as quickly as possible. Regarding the wrong item sent, we're glad to hear that we were able to send you the correct item when you notified us of the error. We apologize for any inconvenience caused. Regarding the pricing error, we regret any confusion this may have caused. It was a technical error on our part, and as a gesture of goodwill, we offered a discount code to help rectify the situation due to the fact that we cannot sell a product below a certain price given to us by the vendors. We value your feedback and will use it to improve our processes and provide better service to our customers.

• 5 / 5

  

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  Fast & easy 🫶🏽

  Review of 3/18/23, following an experience of 2/19/23 by LESLEY D. *

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• 4 / 5

  

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  Always on time.

  Review of 3/7/23, following an experience of 2/9/23 by HILTON M. *

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• 5 / 5

  

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  I can find everything I need no problem

  Review of 3/7/23, following an experience of 2/11/23 by JULIEN H. *

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• 5 / 5

  

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  Product was great and super fast shipping!

  Review of 3/3/23, following an experience of 1/30/23 by DONAVON D. *

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• 5 / 5

  

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  Great selection of products. Easy to navigate and order from.

  Review of 3/3/23, following an experience of 1/15/23 by LEONOR K. *

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• 5 / 5

  

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  The best pre workout ever

  Review of 3/3/23, following an experience of 2/2/23 by JILLIAN M. *

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• 5 / 5

  

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  Ordered from Utah and items arrived fast and in perfect condition

  Review of 2/21/23, following an experience of 1/27/23 by ABNER E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I'll shop with you again! Thanks for my supps

  Review of 2/21/23, following an experience of 1/17/23 by KATELYNN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love this place.

  Review of 2/20/23, following an experience of 1/26/23 by JACQUES H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good customer service And Quality product for the price.

  Review of 2/20/23, following an experience of 1/12/23 by JARVIS C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery as expected good site to buy from reasonable prices for these supplements

  Review of 2/19/23, following an experience of 1/24/23 by JED S. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order