Customer reviews for prosoundgear.com

Customer reviews

• 5 / 5

  

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  great selection and great customer service-always a pleasant experience

  Review of 7/10/20, following an experience of 6/10/20 by JAKAYLA H. *

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• 5 / 5

  

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  Thank you! I was able to go in and out of the store with no problems to grab exactly what I needed. I was grateful for the friendliness of the staff.

  Review of 7/10/20, following an experience of 6/10/20 by MARTINE Y. *

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• 5 / 5

  

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  Excellent customer service and met my expectations for help in answering questions for purchase.

  Review of 7/10/20, following an experience of 7/10/20 by CHARLES Z. *

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• 5 / 5

  

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  The sales reps were courteous and very helpful. The store had a nice, inviting energy.

  Review of 7/10/20, following an experience of 6/10/20 by ROYCE R. *

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• 5 / 5

  

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  Extremely patient sale reps, no pressure and very helpful!

  Review of 7/10/20, following an experience of 6/10/20 by DAKOTA H. *

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• 5 / 5

  

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  Great transaction, highly recommend this seller based on this purchase. This is a dependable company. Thanks

  Review of 7/8/20, following an experience of 6/8/20 by ARIELLE K. *

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• 5 / 5

  

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  Product arrived on time and in excellent condition. Would recommend this seller for your next purchase.

  Review of 7/8/20, following an experience of 6/8/20 by JAMAR B. *

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• 5 / 5

  

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  I email seller with a question refarding my order and received a response right away. I got what I wanted and it was as described. Very satisfied.

  Review of 7/8/20, following an experience of 6/8/20 by PIPER G. *

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• 5 / 5

  

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  Delivered quickly and in new condition. Shipping/wrapping was very good!.fantastic seller!!! AAA+

  Review of 7/8/20, following an experience of 6/8/20 by KEON K. *

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• 5 / 5

  

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  Good customer service and great products. good price also, very satisfied.

  Review of 7/8/20, following an experience of 6/8/20 by KAMRYN R. *

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• 5 / 5

  

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  Great transaction, highly recommend this seller based on this purchase.Was exactly what I was looking for.

  Review of 7/7/20, following an experience of 6/7/20 by DELFINA V. *

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• 5 / 5

  

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  Great sounding guitar. Arrived well packed and safely delivered.Recommended.Thank you so much.

  Review of 7/7/20, following an experience of 6/7/20 by ISOBEL P. *

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• 5 / 5

  

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  Delivered quickly and in new condition. Shipping/wrapping was very good. Fast shipping, great service, the fantastic seller.Excellent

  Review of 7/7/20, following an experience of 6/7/20 by JAQUAN S. *

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• 5 / 5

  

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  As advertised. So glad I bought this book, it has been a big help.Thanks

  Review of 7/7/20, following an experience of 6/7/20 by OWEN K. *

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• 5 / 5

  

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  Very good tube, worth the price.Arrived early and product was as described.

  Review of 7/7/20, following an experience of 6/7/20 by JAKAYLA E. *

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• 5 / 5

  

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  Great experience. Customer service was fantastic.

  Review of 7/6/20, following an experience of 6/3/20 by STEVE L. *

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• 5 / 5

  

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  I've had great experiences

  Review of 7/6/20, following an experience of 6/3/20 by SAMANTHA R. *

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• 5 / 5

  

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  Excellent and attentive customer service! A+ in my opinion.

  Review of 7/6/20, following an experience of 6/3/20 by GRADY C. *

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• 5 / 5

  

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  Good prices!

  Review of 7/6/20, following an experience of 6/3/20 by KAVON H. *

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• 5 / 5

  

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  Excellent

  Review of 7/6/20, following an experience of 6/3/20 by JULES G. *

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• 5 / 5

  

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  Fast and friendly service, plus a great selection of instruments in stock.

  Review of 7/6/20, following an experience of 6/6/20 by GRAYSON B. *

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• 5 / 5

  

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  The salesperson was professional and polite. The customer service was great

  Review of 7/6/20, following an experience of 7/6/20 by ELOISA B. *

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• 5 / 5

  

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  Good selection of dj software and keyboards. Almost anything that you can possibly think of. Even if they don't have something in stock they order it right away.

  Review of 7/6/20, following an experience of 6/6/20 by ANDREW T. *

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• 5 / 5

  

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  Extremely helpful and honest.

  Review of 7/6/20, following an experience of 7/6/20 by XZAVIER M. *

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• 5 / 5

  

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  Knowledgeable and friendly customer service

  Review of 7/6/20, following an experience of 7/6/20 by JENNYFER P. *

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• 5 / 5

  

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  Brought in my guitar that I recently purchased online. It was set up perfectly. The guitar tech did a great job

  Review of 7/2/20, following an experience of 7/2/20 by PHILIP H. *

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• 5 / 5

  

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  Amazing, intelligent and very well informed sales and service people.You guys are great!

  Review of 7/2/20, following an experience of 7/2/20 by SEAN C. *

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• 5 / 5

  

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  very helpful, knowledgeable and patient. I am an attorney in the service business and know something about serving clients.

  Review of 7/2/20, following an experience of 7/2/20 by ANTONINA K. *

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• 5 / 5

  

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  Knowledgeable and friendly customer service

  Review of 7/2/20, following an experience of 7/2/20 by SHANEL K. *

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• 5 / 5

  

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  Love calling and speaking to a real person! Also love how friendly and helpful customer service is too. Great service

  Review of 7/1/20, following an experience of 6/1/20 by VERNICE K. *

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• 5 / 5

  

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  knowledgeable, personable, attentive and prompt service. All that I could ask for.

  Review of 7/1/20, following an experience of 6/1/20 by AUSTEN P. *

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• 5 / 5

  

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  Had my bass set up. They staff was couteous and very helpful.Great Service!

  Review of 7/1/20, following an experience of 6/1/20 by CHAYA C. *

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• 5 / 5

  

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  Sales person very helpful, knowledgeable and nice.

  Review of 7/1/20, following an experience of 6/1/20 by KEIRA L. *

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• 5 / 5

  

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  A great experience !! Coming back for more !

  Review of 7/1/20, following an experience of 6/1/20 by VERDA S. *

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• 5 / 5

  

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  EXCELLENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  Review of 7/1/20, following an experience of 6/20/20 by JOHNPAUL S. *

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• 5 / 5

  

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  Perfect Store, ProSoundGear,com sold me a DDJ-1000SRT for $1130.00 brand new with free shipping.

  Review of 6/30/20, following an experience of 6/24/20 by EFREN S. *

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• 4 / 5

  

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  The RD-2000 a great stage piano. Having played for over 50 years I rank this as the best piano I have ever owned. This particular studio bundle I received a cheaper piano stand and seat (than shown in add), only after I sent an email. The quality of this piano deserves a better stand and my bottom a better seat. I never got the piano cover. The Roland triple pedal was great, as well as the XLR cables and head phones. I will purchase the Roland piano stand.

  Review of 6/29/20, following an experience of 3/1/20 by TIANA O. *

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• 4 / 5

  

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  While there was a small mix up in my order, the customer support was very helpful and fixed the problem quickly. I LOVE these speakers.

  Review of 6/29/20, following an experience of 6/5/20 by JONAS S. *

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• 5 / 5

  

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  Good answers to questions about products, demo models and shipping. Items arrived on time and as described.

  Review of 6/29/20, following an experience of 6/16/20 by WANDA H. *

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• 4 / 5

  

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  I bought a refurbished Pioneer DDJ and immediately contacted someone on their support team with some questions about my order. The rep was very quick to respond and very helpful.

  Review of 6/26/20, following an experience of 6/12/20 by AYLA R. *

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• 5 / 5

  

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  It was a good experience

  Review of 6/24/20, following an experience of 6/12/20 by FELTON O. *

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• 5 / 5

  

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  Very pleased with the service.friendly and prompt thanks guys!

  Review of 6/23/20, following an experience of 6/16/20 by BARBARA N. *

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• 5 / 5

  

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  I never bother to write reviews but need to rave about this place. I got a $1000+ DJ controller for ~$300 off "open box" (and it came factory sealed!). Customer service was helpful in explaining what their open box policy means. The shipping isn't Amazon Prime 2-day, but the delivery came within the window (3-5 business days) and the extra wait was worth the savings. They also have a way better return/exchange policy. I'm always going to check here for future gear purchases.

  Review of 6/22/20, following an experience of 6/10/20 by HAL K. *

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• 5 / 5

  

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  Five stars seller and five stars product thank you for everything .i love my order .brand new and high quality

  Review of 6/22/20, following an experience of 6/15/20 by SONIA M. *

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• 5 / 5

  

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  Great service! Shipping was fast

  Review of 6/22/20, following an experience of 6/9/20 by DIAMOND D. *

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• 5 / 5

  

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  Very easy. Very pleased. Thank you.

  Review of 6/22/20, following an experience of 6/11/20 by LETHA B. *

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• 5 / 5

  

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  Fast delivery and good price

  Review of 6/21/20, following an experience of 6/14/20 by PEARL B. *

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• 5 / 5

  

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  Very professional, affordable and FAST SHIPPING!!!

  Review of 6/17/20, following an experience of 5/22/20 by LILIANE K. *

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• 5 / 5

  

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  fast delivery

  Review of 6/16/20, following an experience of 6/9/20 by LETHA R. *

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• 5 / 5

  

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  Have not installed it yet but the purchase was easy, shipping pretty quick and product arrived in good shape and $130 less than competitors...

  Review of 6/15/20, following an experience of 6/2/20 by BURNICE H. *

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• 5 / 5

  

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  Was amazed at the pricing Pro Sound Gear was able to provide. I got a new Juno DS61 in the same price range as used units from other retailers. Would absolutely recommend to any musician looking for a good deal and quality service.

  Review of 6/15/20, following an experience of 6/7/20 by ARLIE H. *

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• 5 / 5

  

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  This company seems legit especially if your buying the right gear , I brought mpc x from here almost like new unit it’s awesome, this my first purchase with them and my only complaint may have been the 2 day wait for shipping but the website explains shipping process which is accurate . I would recommend if buying high end gear from here!

  Review of 6/14/20, following an experience of 6/8/20 by SYDNIE M. *

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• 4 / 5

  

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  I got a great deal on my product. I always save my product boxes in case of returns or reselling in the future. I was a bit disappointed that they didn't ship the display box inside of another box. My box was covered in tape and plastic adhesive packing material that ripped all details of of the box. The box was again severally damaged during shipping. I couldn't beat the price anywhere else online, so I guess it's worth it, however other retailers have faster and better shipping procedures, it that is of concern to you.

  Review of 6/14/20, following an experience of 6/6/20 by ARVID H. *

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• 5 / 5

  

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  Product arrived as described

  Review of 6/10/20, following an experience of 6/4/20 by PRINCESS A. *

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• 5 / 5

  

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  Excellent service

  Review of 6/10/20, following an experience of 6/4/20 by JOHNNY G. *

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• 1 / 5

  

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  They said they shipped it on a Wednesday. Lied to me Friday and said it went out 12 mins before I called the hundredth time, then the FOLLOWING Monday emailed me to say it wasnt in stock until the next Thurs. Lie after lie after lie after lie. Zero satisfied. First and last purchase. Workin on cancelled order!!!!

  Review of 6/9/20, following an experience of 5/18/20 by DEE L. *

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  Answer by prosoundgear.com

  

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  Please see we sent you an email the same day we received the order letting you know we were out of stock, even a phone call but nobody picked up.

  Answer by prosoundgear.com

  

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  Please see I am really sorry about that issue.

  Answer by prosoundgear.com

  

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  Please see I am really sorry about that.

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• 5 / 5

  

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  It's the first time I make a purchase with prostoswarge my experience was exelective, my purchase arrived a little late but it is understandable by the pandemic but everything in order, recommended for future purchases.

  Review of 6/8/20, following an experience of 4/20/20 by FANNIE M. *

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• 5 / 5

  

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  The experience was very easy to order will order from them again

  Review of 6/7/20, following an experience of 5/30/20 by LOUVENIA B. *

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• 5 / 5

  

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  Very happy with my experience. Thank you!

  Review of 6/3/20, following an experience of 5/27/20 by EDGARDO S. *

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• 5 / 5

  

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  Great selection, good financing options and super fast shipping, very please with my experience.

  Review of 6/3/20, following an experience of 5/27/20 by JEREMIE O. *

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• 5 / 5

  

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  Love my pedal. Recieved everything from prosound. Would definitely recommend prosound.

  Review of 5/30/20, following an experience of 5/3/20 by EMELY F. *

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• 5 / 5

  

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  Product was as advertised

  Review of 5/27/20, following an experience of 5/19/20 by ZOLA H. *

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• 4 / 5

  

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  Great price, great merchandise.

  Review of 5/27/20, following an experience of 5/7/20 by HOUSTON B. *

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• 5 / 5

  

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  Very happy with the service

  Review of 5/27/20, following an experience of 5/3/20 by SERENA H. *

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• 5 / 5

  

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  First time ordering from them. Got the best price online and it delivered so fast!

  Review of 5/25/20, following an experience of 5/18/20 by FABIOLA S. *

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• 5 / 5

  

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  Excellent deal. The customer service was very good too

  Review of 5/24/20, following an experience of 5/15/20 by JAY C. *

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• 5 / 5

  

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  Great customer service and quick shipping, I will be back!

  Review of 5/23/20, following an experience of 5/15/20 by MYRTICE S. *

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• 5 / 5

  

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  Great prices, great gear, fast shipping. Thank you PSG!

  Review of 5/20/20, following an experience of 5/8/20 by COLTEN C. *

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• 5 / 5

  

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  Fast shipping, great price, excellent customer service! Looking forward to getting everything set up and working! Thanks!

  Review of 5/19/20, following an experience of 5/8/20 by BRETT S. *

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• 5 / 5

  

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  From top to bottom everything was great!

  Review of 5/14/20, following an experience of 5/2/20 by KATELYN L. *

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• 5 / 5

  

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  Great deal on this gear, easy to use website. Awesome!

  Review of 5/14/20, following an experience of 5/6/20 by CHRISTY M. *

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• 5 / 5

  

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  I trust this company!

  Review of 5/13/20, following an experience of 4/28/20 by CURTIS H. *

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• 5 / 5

  

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  Everything came in just as ordered. They even swapped an open box model for a new in box model.

  Review of 5/12/20, following an experience of 5/2/20 by LAVERN M. *

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• 5 / 5

  

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  Super happy ... quality gear ... fast ...delivery

  Review of 5/12/20, following an experience of 5/4/20 by DEXTER Z. *

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• 5 / 5

  

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  The process was very easy and painless, once the order was shipped it arrived very fast, once the gear arrived even though it was B Stock it was in pristine condition. I did use the chat feature and they responded immediately very satisfied with the entire transaction.

  Review of 5/11/20, following an experience of 4/30/20 by ELAINA B. *

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• 4 / 5

  

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  Good price on equipment bundle. Items arrive in great new condition and well packed. Thanks 😊

  Review of 5/10/20, following an experience of 4/28/20 by DARRON M. *

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• 5 / 5

  

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  Great price, quick shipping and everything arrived within a week. No complaints here.

  Review of 5/8/20, following an experience of 4/29/20 by NONA H. *

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• 5 / 5

  

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  Shipping was really fast even during this pandemic. The manager did answer text message as far as shipping info and status on things. Received package and no damage. Will be shopping here again. They now have a new member onboard

  Review of 5/8/20, following an experience of 4/30/20 by GENNARO A. *

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• 5 / 5

  

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  Website was easy to use and shipment can quickly and on time.

  Review of 5/7/20, following an experience of 4/27/20 by LUCILE H. *

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• 5 / 5

  

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  I searched and searched and searched. People said that they had stuff in stock but after paying found out two weeks later that they did not. ProSound has a great chat option that verified availability that was true. The item was prepared for shipment the day I ordered it. No smoke and mirrors here but just great service, information, and inventory. That are my next FIRST stop.

  Review of 5/7/20, following an experience of 5/1/20 by FAE R. *

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• 5 / 5

  

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  Delivery was fast and went well. Product was exactly as advertised and the price was good.

  Review of 5/6/20, following an experience of 4/30/20 by REYNA T. *

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• 5 / 5

  

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  :) customer service is not a part of the return Dept

  Review of 5/6/20, following an experience of 4/28/20 by LETA H. *

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• 5 / 5

  

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  Ordered my equipment and received it immediately very fast. Even in this pandemic Prosoundgear was on point.

  Review of 5/6/20, following an experience of 4/25/20 by SIERRA W. *

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• 5 / 5

  

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  All went very good! They are hard to Reach out but delivery was super fast. Got my DJM in 2 days. Thanks!

  Review of 5/6/20, following an experience of 4/29/20 by KATRINE T. *

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• 5 / 5

  

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  is not good the service

  Review of 5/4/20, following an experience of 4/28/20 by GENNARO B. *

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• 5 / 5

  

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  Fast shipping and easy navigation. Third time ordering from them. Price is very competitive and no tax or shipping equals best deal.

  Review of 5/4/20, following an experience of 4/26/20 by FRANZ R. *

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• 5 / 5

  

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  Great service, great selection, by far one of the better places I've bought from! Xavier J (Sony Music Producer)

  Review of 5/3/20, following an experience of 4/26/20 by BENNY K. *

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• 3 / 5

  

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  Speaker grill arrived damaged, reported problem. Was asked if I wanted a new grill sent to me. Of course I said yes. Have not received any confirmation if a grill being sent, and have not received one. Hopefully I will.

  Review of 5/2/20, following an experience of 4/15/20 by JUSTINE L. *

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• 5 / 5

  

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  The order arrived quickly and was exactly what I wanted. I also received the items for a great price!

  Review of 4/30/20, following an experience of 2/23/20 by KELSI S. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 4/29/20, following an experience of 3/30/20 by NASIR W. *

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• 5 / 5

  

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  Amazing bundle. Everything works perfectly. I recommend to everyone

  Review of 4/29/20, following an experience of 4/19/20 by HANNAH A. *

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• 5 / 5

  

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  Great experience n support!

  Review of 4/29/20, following an experience of 2/2/20 by VERONICA W. *

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• 5 / 5

  

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  Fast and easy

  Review of 4/29/20, following an experience of 1/23/20 by ELFRIEDA S. *

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• 5 / 5

  

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  Prompt, great price, thanks!

  Review of 4/28/20, following an experience of 4/22/20 by EVANS M. *

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• 5 / 5

  

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  Very user friendly site...Awesome prices !

  Review of 4/28/20, following an experience of 1/26/20 by LUTHER B. *

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• 5 / 5

  

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  The price was the most competitive, and shipping speed was fast. Thank you!

  Review of 4/28/20, following an experience of 3/31/20 by TAMARA B. *

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• 5 / 5

  

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  Free mixer bag and xlr cables was a nice bonus. Best mixer i ever owned. Amazing product. Great price! Fast delivery. ProSound will be the first place i look for future needs.

  Review of 4/28/20, following an experience of 3/16/20 by AMELIA K. *

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• 5 / 5

  

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  It came in 1 week in great condition

  Review of 4/28/20, following an experience of 4/20/20 by ZENA J. *

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• 5 / 5

  

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  Speedy delivery on all 3 of the orders I've made in the last 2 weeks. I'm a loyal customer after this experience. Can't thank you guys enough for getting me my items so quickly and at such a great price. Couldn't be happier.

  Review of 4/28/20, following an experience of 4/8/20 by ANTONE F. *

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• 5 / 5

  

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  Awesome experience. Will definitely be ordering from here again -- competitive delivery times with Amazon for getting equipment out here to Seattle.

  Review of 4/28/20, following an experience of 3/25/20 by KAILEY Z. *

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