Customer reviews for proimporttuners.com

Customer reviews

• 5 / 5

  

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  Great customer service helped me as…

  Review of 3/17/23, following an experience of 3/17/23 by CHASE B. *

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• 5 / 5

  

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  My experience with Pro Import Tuners

  Review of 3/16/23, following an experience of 3/8/23 by KAYA K. *

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• 5 / 5

  

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  Product seems to work out just great …

  Review of 3/15/23, following an experience of 3/14/23 by MAUREEN H. *

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• 5 / 5

  

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  My experience with this company has been great. The price was good and the time from order to delivery was 7 days. I will definitely use this company in the future if they have the products I am looking for.

  Review of 3/15/23, following an experience of 3/15/23 by BIRDIE C. *

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• 5 / 5

  

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  Great customer service

  Review of 3/13/23, following an experience of 3/13/23 by DORTHY H. *

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• 5 / 5

  

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  I had ordered 2 parts for my 2021 corolla apex sedan, and the parts were her within 2 weeks. Also I wanted to know where the packaging and if the order had be recieved, the customer service representative helped me alot and I was given all the info I needed. Great service, fast deliver to Toronto Canada and amazing aftermarket parts. I will be purchasing again. Thank you Proimporttuners your guys are amazing.

  Review of 3/11/23, following an experience of 2/24/23 by RACHAEL L. *

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• 1 / 5

  

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  Please contact me. You said my order shipped a month ago but according to the tracking number it hasn't been. I am unable to get ahold of a real person using your phone number and the email address for customer support gets returned saying it doesn't exist. Apparently I'm not the only one having these issues too according to the complaints on the better business bureau. Please contact me so we can resolve this!

  Review of 3/9/23, following an experience of 2/11/23 by LURA H. *

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• 5 / 5

  

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  Easy fast and good price

  Review of 3/7/23, following an experience of 2/28/23 by LISANDRO B. *

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• 5 / 5

  

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  Amazing figment also like that they let you know that you’ll be needing the seat bracket as well I already had mine but I’m pretty sure they can provide you with some as well.

  Review of 3/7/23, following an experience of 1/27/23 by BERNITA G. *

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• 1 / 5

  

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  Terrible been waiting a week to hear back

  Review of 3/6/23, following an experience of 2/24/23 by ALBIN H. *

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• 5 / 5

  

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  Pro tuners help me find me what I need…

  Review of 3/6/23, following an experience of 2/26/23 by STANTON C. *

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• 5 / 5

  

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  Will shop for parts here again

  Review of 3/4/23, following an experience of 2/24/23 by JORDAN E. *

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• 4 / 5

  

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  PRO Import Great Price, Fast processing

  Review of 3/4/23, following an experience of 2/24/23 by EDWINA M. *

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• 3 / 5

  

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  The website is easily navigated and great descriptions on products available. Made my purchase with the site stating that the products were "in stock" in turn received an email shortly after about issues with my order and to call their customer service. Turns out that half of my parts I ordered were NOT in stock even tho website said they were. Had to verify I was the card holder even after my card was charged not a big deal. Was told it would be upwards of two weeks till my order shipped hopefully not more which is a big let down but I could wait. Customer service is okay polite and understanding my only concern is I have had no updates on my order at all and their billing department will not ship the other half of my order separate. Honestly if the customer service rep I spoke with hadn't been as polite and understanding I probably would have gave this a 1star. Still waiting to hear updates on my order. After 2250 dollars spent.

  Review of 3/3/23, following an experience of 2/24/23 by DELILAH K. *

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• 5 / 5

  

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  Great thank you for the great service…

  Review of 3/3/23, following an experience of 2/23/23 by BLANCA N. *

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• 5 / 5

  

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  Very good shipping times

  Review of 2/28/23, following an experience of 2/18/23 by CHANEL B. *

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• 5 / 5

  

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  Excellent service

  Review of 2/28/23, following an experience of 2/14/23 by TERRY B. *

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• 5 / 5

  

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  Never Looked Back

  Review of 2/27/23, following an experience of 2/20/23 by MORTIMER H. *

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• 5 / 5

  

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  Great customer service

  Review of 2/25/23, following an experience of 2/17/23 by SAMMY D. *

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• 5 / 5

  

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  Product arrived super fast

  Review of 2/24/23, following an experience of 2/16/23 by LAVINA M. *

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• 5 / 5

  

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  Service was courteous One complaint, sent text, explained what I needed. Looking at your add, add showing A complete package, misleading. I followed Up, told after placing order, told spoiler and window visors were separate. Specifically asked was lead to believe it was a complete Package. Otherwise, I am pleased with your product. Will continue to shop with you. Thanks for the expedient delivery Still a satisfied customer Ron

  Review of 2/22/23, following an experience of 2/15/23 by JAMAR K. *

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• 5 / 5

  

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  Glad I order my Injen cold air intake…

  Review of 2/17/23, following an experience of 2/8/23 by HUDSON S. *

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• 5 / 5

  

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  You guys went over and beyond with helping me receive the right parts after I made the mistake through ordering. I would definitely recommend you to anyone interested in upgrading their ride. Thanks so much!!!

  Review of 2/16/23, following an experience of 2/9/23 by TYSHAWN S. *

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• 5 / 5

  

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  Great service

  Review of 2/15/23, following an experience of 2/7/23 by MOZELLE M. *

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• 5 / 5

  

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  Quick shipping and good customer…

  Review of 2/14/23, following an experience of 1/30/23 by KIRSTIN W. *

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• 5 / 5

  

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  Accurate description and fast delivery

  Review of 2/11/23, following an experience of 2/4/23 by LUIGI J. *

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• 5 / 5

  

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  Solid customer service experience

  Review of 1/27/23, following an experience of 1/16/23 by NAOMI R. *

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• 5 / 5

  

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  Great products

  Review of 1/25/23, following an experience of 1/25/23 by MEKHI O. *

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• 5 / 5

  

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  Great customer service

  Review of 1/24/23, following an experience of 1/17/23 by MARKUS C. *

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• 5 / 5

  

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  Got rid of my is turbo pedal lag

  Review of 1/24/23, following an experience of 1/24/23 by JAKE H. *

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• 5 / 5

  

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  Easy search on web site, good in depth info on the products that they carry, on the strut bar, very easy install took more time to gather the tools than the install it, the strut bar seems (subjective) to impart a bit more stiffness to the frt end. very good price and fast shipping, totally satisfied

  Review of 1/20/23, following an experience of 1/17/23 by TITUS B. *

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• 5 / 5

  

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  Great customer service and very fast…

  Review of 1/20/23, following an experience of 1/12/23 by HILARIO Z. *

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• 5 / 5

  

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  Great customers service

  Review of 1/16/23, following an experience of 1/4/23 by CATHARINE M. *

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• 5 / 5

  

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  Part I wanted and at great price!

  Review of 1/15/23, following an experience of 1/10/23 by CLAUDIA H. *

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• 5 / 5

  

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  I love the way it sounds!

  Review of 1/10/23, following an experience of 1/1/23 by JALYN W. *

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• 5 / 5

  

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  Fair prices and quick shipping

  Review of 1/4/23, following an experience of 12/27/22 by DEONTE D. *

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• 5 / 5

  

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  Happy with my decision

  Review of 12/29/22, following an experience of 12/23/22 by KIANA F. *

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• 5 / 5

  

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  I received prompt service with my order…

  Review of 12/26/22, following an experience of 12/18/22 by SHAYNE S. *

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• 5 / 5

  

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  Excellent service

  Review of 12/24/22, following an experience of 12/16/22 by DEVEN K. *

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• 5 / 5

  

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  A+ store very Happy

  Review of 12/23/22, following an experience of 12/22/22 by REANNA C. *

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• 5 / 5

  

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  To order Mugen strut tower bar

  Review of 12/23/22, following an experience of 12/23/22 by AMINA B. *

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• 5 / 5

  

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  Friendly and knowledgeable staff. Assisted me selecting a Cat back performance exhaust for our 2004 Mazda RX-8. Chose Megan Racing Exhaust (street)-local garage installed. Sounds and looks great!

  Review of 12/18/22, following an experience of 12/5/22 by ISSAC L. *

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• 5 / 5

  

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  The drift station was separated from the other car areas so we could focus on the cars drifting and not hearing the bass comp or two step comp

  Review of 12/16/22, following an experience of 12/4/22 by BRAEDEN Z. *

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• 5 / 5

  

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  On time

  Review of 12/16/22, following an experience of 12/9/22 by MACEY W. *

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• 5 / 5

  

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  Had the item I wanted for a great price…

  Review of 12/14/22, following an experience of 12/10/22 by CANDICE K. *

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• 5 / 5

  

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  Good website layout. Fast shipping. Packaged well. Informative product descriptions

  Review of 12/9/22, following an experience of 12/1/22 by MIRACLE O. *

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• 5 / 5

  

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  The shipping was faster than Amazon lol. O order my part early morning and the got it the next day at like 3. Also got a call before going through with the transaction to make sure it was me using my card and not someone having a field day ordering car parts with my card. Appreciated that a lot.

  Review of 12/7/22, following an experience of 12/1/22 by AUGUST W. *

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• 5 / 5

  

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  Awesome quality product,very…

  Review of 12/7/22, following an experience of 12/5/22 by EVANS F. *

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• 5 / 5

  

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  PRO Import Tuners still carries parts for my car!

  Review of 12/5/22, following an experience of 11/28/22 by BESSIE G. *

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• 5 / 5

  

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  Good prices and fast shipping

  Review of 11/26/22, following an experience of 11/21/22 by FOREST G. *

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• 5 / 5

  

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  I absolutely love ordering from pro…

  Review of 11/22/22, following an experience of 11/19/22 by AMANDA W. *

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• 4 / 5

  

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  Prompt order and delivery.

  Review of 11/22/22, following an experience of 11/14/22 by CAESAR R. *

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• 5 / 5

  

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  Friendly customer service and quick…

  Review of 11/17/22, following an experience of 11/9/22 by CORNELL B. *

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• 5 / 5

  

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  Quick delivery

  Review of 11/16/22, following an experience of 11/16/22 by ROMAN G. *

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• 5 / 5

  

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  I had a great experience with PRO Import tuners. First, I received my order quickly which was great. I had a couple of questions in regards to my package and the customer service team was quick to respond and very professional. They reassured me that if I had further questions they’d be readily available to help. Great experience ordering here.

  Review of 11/14/22, following an experience of 11/11/22 by CAREY L. *

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• 5 / 5

  

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  Top Notch

  Review of 11/12/22, following an experience of 11/3/22 by ELECTA C. *

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• 4 / 5

  

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  I could have given a 5 stars but the packaging could have been a little better. All 4 boxes where the coilovers came in where all ripped off and the bag where the adjustable tools came in was ripped open. First time impressions goes a long way and mine didn't got too far buying at Pro Imports for the first time. I did line the fact that Oscar called me on the phone to verify that it was me who made the purchase, other companies would have just charged my card in a heartbeat.

  Review of 11/9/22, following an experience of 11/2/22 by ASHA B. *

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• 5 / 5

  

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  Excellent customer support and fast shipping

  Review of 11/3/22, following an experience of 10/28/22 by WERNER G. *

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• 4 / 5

  

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  Good customer service.

  Review of 11/3/22, following an experience of 11/3/22 by LADARIUS R. *

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• 5 / 5

  

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  Pro importuners contacted me to let me know my make and model would not work with the tuner I was purchasing. They not only emailed, they called,and their customer service was by far some of the best I've had. Technicians were very helpful as well

  Review of 11/3/22, following an experience of 10/28/22 by GAETANO B. *

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• 5 / 5

  

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  Super fast and Easy! Priced right and ready to go! Will order again next time!

  Review of 11/2/22, following an experience of 10/24/22 by GIOVANNI J. *

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• 5 / 5

  

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  Fast service ,good product.

  Review of 10/31/22, following an experience of 10/31/22 by HAZLE A. *

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• 5 / 5

  

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  Reliable service

  Review of 10/28/22, following an experience of 10/20/22 by MAXINE L. *

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• 5 / 5

  

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  excellent service they sent me the…

  Review of 10/23/22, following an experience of 10/21/22 by AGUSTIN D. *

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• 5 / 5

  

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  👍👍👍..........

  Review of 10/14/22, following an experience of 9/28/22 by MAY B. *

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• 5 / 5

  

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  I have zero complaints about purchasing…

  Review of 10/12/22, following an experience of 10/4/22 by ELLIOTT T. *

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• 5 / 5

  

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  Great service

  Review of 10/8/22, following an experience of 10/8/22 by SABRYNA R. *

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• 5 / 5

  

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  Ordered eibach Sportline springs

  Review of 10/7/22, following an experience of 9/29/22 by CARLETON M. *

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• 5 / 5

  

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  First time ordering from you guys and…

  Review of 10/6/22, following an experience of 10/6/22 by KENYON K. *

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• 4 / 5

  

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  The ordering process was smooth without…

  Review of 10/5/22, following an experience of 10/5/22 by ARIC B. *

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• 2 / 5

  

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  Where the rest of my order

  Review of 10/1/22, following an experience of 10/1/22 by TEAGAN A. *

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• 1 / 5

  

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  I ordered parts and when they arrived they were wrong parts.

  Review of 9/23/22, following an experience of 9/22/22 by BERENICE J. *

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• 5 / 5

  

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  Second Interaction

  Review of 9/21/22, following an experience of 9/19/22 by AVA S. *

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• 5 / 5

  

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  It was my first time buying from Pro Import Tuners and they put a stop to my card and made sure it was I that was purchasing. That’s great customer service to me! As a business they could’ve just charged my card and made their money but the fact that they took time to make sure it was legitimately me goes above my expectations. I’ve already ordered again. Great job team!

  Review of 9/20/22, following an experience of 9/19/22 by JAYCE J. *

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• 5 / 5

  

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  Pleasantly Surprised!

  Review of 9/19/22, following an experience of 9/19/22 by FORREST R. *

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• 5 / 5

  

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  I ordered an NRG steering wheel and quick release hub for my 03 Mitsubishi eclipse and the customer service was above and beyond knowing that i was missing something they emailed me right away so i can get the correct parts that i needed. Also the shipping was fast and on time.

  Review of 9/17/22, following an experience of 9/13/22 by ANASTASIA L. *

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• 5 / 5

  

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  Super good prices, shipped and processed super quick, product came earlier that expected which is super convenient. not only that but their products are also worth it. overall, recommend this company 100%.

  Review of 9/14/22, following an experience of 9/7/22 by DION B. *

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• 5 / 5

  

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  Shipping was super fast and customer…

  Review of 9/9/22, following an experience of 9/1/22 by GUS S. *

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• 4 / 5

  

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  Good service

  Review of 9/7/22, following an experience of 9/3/22 by DAYTON S. *

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• 1 / 5

  

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  Terrible people

  Review of 9/6/22, following an experience of 9/6/22 by JACQUES M. *

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• 5 / 5

  

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  These guys are awesome…one place that…

  Review of 9/3/22, following an experience of 9/3/22 by BETH O. *

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• 5 / 5

  

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  Bought a TPS sensor for a 2002 Acura TL and took about a day for them to process but then only 2 days to ship AND it arrived earlier than predicted that day. They also wrapped the initial sensor in a package and then put that package in ANOTHER bubble-wrapped package. Everything arrived in perfect condition. Very happy with shopping with you guys and will likely be ordering from you guys again! Quick, easy and professional!

  Review of 9/3/22, following an experience of 9/3/22 by ABDUL H. *

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• 5 / 5

  

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  They called to review and confirm the…

  Review of 9/2/22, following an experience of 9/2/22 by LAWRENCE H. *

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• 5 / 5

  

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  Ordered wrong part

  Review of 8/30/22, following an experience of 8/30/22 by PHYLLIS A. *

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• 3 / 5

  

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  I will say that the Carbon Fiber…

  Review of 8/28/22, following an experience of 8/28/22 by NIKKO K. *

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• 5 / 5

  

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  Very Professional

  Review of 8/25/22, following an experience of 8/25/22 by ESTEL K. *

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• 2 / 5

  

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  The boxes were open and some hardware…

  Review of 8/24/22, following an experience of 8/24/22 by GERDA K. *

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• 5 / 5

  

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  Invidia n1 catback exhaust

  Review of 8/19/22, following an experience of 8/19/22 by ANNIE B. *

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• 5 / 5

  

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  Very professional

  Review of 8/19/22, following an experience of 8/19/22 by ALBIN B. *

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• 5 / 5

  

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  Honda Accord Window Visors

  Review of 8/18/22, following an experience of 8/18/22 by KALI G. *

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• 5 / 5

  

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  Really fast shipping

  Review of 8/14/22, following an experience of 8/14/22 by COLE C. *

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• 5 / 5

  

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  Springs came super quick great service…

  Review of 8/12/22, following an experience of 8/12/22 by HORACIO K. *

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• 4 / 5

  

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  The shipment was insane

  Review of 8/11/22, following an experience of 8/11/22 by YOSHIKO H. *

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• 5 / 5

  

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  Awesome service great product fast…

  Review of 8/10/22, following an experience of 8/10/22 by BLANCA O. *

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• 5 / 5

  

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  PRO Import Tuners reached out to me regarding my purchase to make sure I was ordering the right part. This is incredibly professional and I was highly impressed. They clearly care deeply about their customers, and my ordered arrived not long after I confirmed my order.

  Review of 8/8/22, following an experience of 8/8/22 by MONA R. *

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• 4 / 5

  

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  Spoiler 2019 Civic…

  Review of 8/8/22, following an experience of 8/8/22 by KENYATTA S. *

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• 5 / 5

  

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  Excellent Communication

  Review of 7/12/22, following an experience of 7/12/22 by ELISHA F. *

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• 1 / 5

  

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  I only got half of what I ordered and…

  Review of 7/8/22, following an experience of 7/8/22 by SHEMAR R. *

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• 5 / 5

  

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  The entire experience of buying all my…

  Review of 7/2/22, following an experience of 7/2/22 by EMERSON L. *

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• 5 / 5

  

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  Love it

  Review of 6/28/22, following an experience of 6/28/22 by EUNA M. *

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