Customer reviews for prestashop.com

4.2 / 5

Calculated from 480 reviews obtained over the last 12 months

3329 reviews since 20/05/2021

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PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information prestashop.com

  • Company

    PrestaShop

  • Description

    Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website and start selling online with hundreds of powerful features.

  • Address

    12 rue d'Amsterdam 75009 Paris

  • Website

    https://www.prestashop.com

  • Category

    Computers and software

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icon sparkle Review Summary

PrestaShop offers a smooth navigation experience, fast and secure payments, and a wide selection of modules. Many users find the software effective and easy to set up, with prompt support available. Overall, customers appreciate the platform's functionality and design.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    very professionals, highly recommended to everyone , theme is very nice and useful,also mobile friendly

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great place for prestashop addons, themes and documentation.

    Review of , following an experience of by A A. *

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  • 3 / 5
    Edit Flag

    Many addons have issues and the support time is not enough. So I have to buy again support or the module for the second time, and it becomes expensive

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

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  • 2 / 5
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    El servicio de atención al cliente es muy malo y lento.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Fantastic support and very quick resolution, customer support is amazing and also theme, i highly recommaded to everyone

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Lugar seguro para adquirir los módulos para prestashop. A mi no me falla

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    For sure I'll recommend it as it allows me to buy trusted modules and themes for my own customers.

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Lot of choice !

    Review of , following an experience of by A A. *

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  • 5 / 5
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    useful thing

    Review of , following an experience of by A A. *

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  • 5 / 5
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    The best of the best!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    This is a great module. Takes a while to get your head around it but works perfectly with load of different options.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Prestashop is awesome. Excellently designed with an appropriate level of detail to customise your shop how you like.

    Review of , following an experience of by A A. *

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  • 3 / 5
    Edit Flag

    Awaiting a big cleaning of old modules with no more support to avoid reimbursement.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Service après vente au top ! Disponibles et efficaces, je recommande.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    great website

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    le pagine gratuite non sono chiare, sono entrata in una dove mi diceva gratuita e poi mi ha chiesto di gestire l'abbonamento, se gratuita lo deve essere per sempre e non solo il preriodo di prova, questo e ingannevole

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  • 3 / 5
    Edit Flag

    It's expected to be able to be refund when the module is not working OOB or has a poor code quality, like the majority of modules that I've buy...

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    very good products

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    non mis a jour sur 1.6, notification de fin de support API V2 24h après avoir mis en panne tous les clients 1.6. Comme si passer de 1.6 à 1.7 se faisait en un battement de cil. Ils semblent oublier que les clients sont des marchands... et prestashop semble cautionner pour aider la promotion ce sa dernière version du CMS

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  • 5 / 5
    Edit Flag

    Greate please to buy modulels to prestashop

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very good service.

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    I installed the module with no error but it doesn’t let me configure.

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    I used, work and develop with Presta for years, so I guess I'm kinda a presta-fan, there're errors and bugs, but every system got some, I really like the way Presta is going with the new version

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very professional team

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    Easy to use. No complaints.

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    this module does not work with my prestashop USA!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    good support.

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    I have tried to get reimbursement for a module which is a fraud and never get an answer from billing department. All emails and chats are directed to developer, so it is useless to buy in this store which seems to be in connection with developers and this store don't even check the trashy modules they sale as "products"..

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    My friends and family are not interested in opening a store. But I always recommend free products that are valuable over paid ones such as that facebook thing... whatever its called. ah, I remember... shopify. My shop loooks awsome. thanks> I dont like the VAT feature though. Plus I dont like the fact that I ave to keep buying a product for it to remain wrking. I think thats a bit scammy. Just my opinion

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    One page checkout module is a fraud and does not work. Developer have tried to "make it work" (they sell the product as a working one) and try to modify other vendor modules (Stripe) to make his module "work". It is unacceptable and I want to cancel the order and get my money back to buy a working product.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Serious company, efficient and fast support. Satisfaction guaranteed

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    Prestashop es una gran plataforma para la venta online de productos. Funciona muy bien y su atención al cliente es buena.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Doofinder is the best search for your website. I looked all over the internet and nothing is close to giving such beautiful layout or features at a fantastic price. Highly recommended.

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    Missing wishing lIst. You sell wishlist modules but you have not in your website.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Excellent module. Professionally made, easy to configure and use. I didn't have to look for the developer, everything is very intuitive. I recommend.

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    Some base module should be either build in or made available for FREE, (e.g. Shipping modules) it's not intuitive enough for people who just started he online web building. Random error occurs randomly.

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    functional and easy to use

    Review of , following an experience of by A A. *

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  • 3 / 5
    Edit Flag

    Prestashop is a great project but the system lacks basic eCommerce features compared to other open source projects. Also, a lot of free plugins/addons are broken and don't work as they should.

    Review of , following an experience of by A A. *

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  • 3 / 5
    Edit Flag

    Sometimes search of filter addons is a hard and difficult job.. Some addons have no enought screeshots or descriptions is not clear.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very good

    Review of , following an experience of by A A. *

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  • 2 / 5
    Edit Flag

    fine

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great and super fast extra support highly recommanded

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    I love this theme, beautiful, easy to install and excellent support. 100% recommended.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very Good Marketplace for easily get the theme which you like and the theme seller is awesome, They makes discount for me.

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  • 5 / 5
    Edit Flag

    PrestaShop Official Addons customer service is quite trustworthy. we thank you. I hope it will always be like this. Best regards.

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  • 5 / 5
    Edit Flag

    o would say or recommend please customer serves or live chats option for better dealing to customers and i hope you earn more.

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  • 5 / 5
    Edit Flag

    Am very satisfied with this theme quality and very fast loading great theme and good support team thank you for this theme.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    It's OK.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Super

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Many template to choose and fit me.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Nothing is more beautiful than a module in this addition, distinguished technical support. I advise everyone to download this addon

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  • 3 / 5
    Edit Flag

    In general the platform is powerful but it requires de use of many addons, they are very expensive and there is no return policy.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Lot of modules and fit my requirements

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    best in its field

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very good designed theme. Very functional and simple to customize and maintenance. Contact with developers is perfect, they are very fast in answer, and give solutions and tips in very clear way. I would highly recommend !

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great!

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very nice product and all functionality availble , no complaints and high quality support Highly recommanded.

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    It doesn't work on the store front (get a Server 500 error when attempting to go to the checkout) and I can't seem to login to our Prestashop account via the back office. Total waste of time.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great CMS, extendable and scalable, for small and mid size companies

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Love the ability to have an open source website platform that I can build to my taste. The modules that are offered are varied and the forum is a great help. It is people helping people which seems this is what the whole idea is about. Great idea all around.

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  • 1 / 5
    Edit Flag

    the previews practice of allowing developers to show the reviews they like and hide the reviews they don't like have a serious implication on transparency of this marketplace. that was an unprecedented malicious practice to increase sales and get people stuck with poorly made modules an themes. even worst now with this verified-reviews thing they made sure that you can never see any historic reviews made before on any modules people buying modules and themes from this marketplace has to be very careful, because getting a refund for something you bought is highly unlikely .

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  • 5 / 5
    Edit Flag

    просто класс

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  • 5 / 5
    Edit Flag

    Отличный маркет, лучше чем Evanto где одни жулики...

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  • 5 / 5
    Edit Flag

    very good staff and very good service

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Отличный магазин с адекватными разработчиками.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great powerful software for those willing to learn. Great modules available although some are a little pricey.

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  • 5 / 5
    Edit Flag

    good

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    good

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    Everything is good, yet I received 50 Eur voucher, but you cannot use it if your order is lower than 50 Eur ....

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  • 1 / 5
    Edit Flag

    This developer is a scamer. This app is actually free form Sirv. I bougth a business plan with sirv and find out the app was free after the I start doing the setup.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Todo rápido y genial

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    the module does not work at all, the login page does not go back to prestashop module, the module is not connected. I opened a ticket, the developer does not reply !

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    It is nice theme and nice support.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    bon module

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Highly recommended

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    really complete and well done ecommerce

    Review of , following an experience of by A A. *

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  • 4 / 5
    Edit Flag

    The addon marketplace is easy to use. Only gripe I have is adding VAT to every order. Thats the UK for you.

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  • 5 / 5
    Edit Flag

    Awesome

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Shall I? Please, give us more easily to prestashop installation

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  • 5 / 5
    Edit Flag

    Reccomended.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very helpfull support. They react fast to my questions and the template look very nice! The free install is also very handy! I recommend these greatly. Dragos

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  • 1 / 5
    Edit Flag

    this module is useless ... not free .....

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Great service, Highly recommended.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    as well

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  • 5 / 5
    Edit Flag

    The module I bought looks great. Some technical knowledge is needed to get exactly what you want but the support you get directly from the developers is excellent.

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    I bought this module to speedup my site. At the very begining, I faced an issue in installation, but the support team of Webkul were very supportive and solved my problem. Now My website is very fast in comparison to the previous caching (Memcached) and also speed of loading products and pages is now better. I recommend using this to speed up your site.

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  • 5 / 5
    Edit Flag

    The marketplace is really simple to use and full of great themes !

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  • 5 / 5
    Edit Flag

    good

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  • 3 / 5
    Edit Flag

    Too complicated

    Review of , following an experience of by A A. *

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  • 1 / 5
    Edit Flag

    It's ok

    Review of , following an experience of by A A. *

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  • 5 / 5
    Edit Flag

    Very prompt and helpful support

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  • 4 / 5
    Edit Flag

    Falta mas módulos para personalización de productos

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