Customer reviews for prestashop.com

Customer reviews

• 4 / 5

  

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  Good

  Review of 8/6/22, following an experience of 7/13/22 by A A. *

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• 5 / 5

  

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  ottimo

  Review of 8/6/22, following an experience of 6/22/21 by A A. *

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• 2 / 5

  

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  Most modules do not work correctly, then the developer wants access to my secure ftp and back office. We don't know ow who they are. This is a potential security breach. Then if you do not give access then it cannot be fixed. Trying to get a refund is almost impossible.

  Review of 8/6/22, following an experience of 7/12/22 by A A. *

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• 5 / 5

  

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  Very good, I recommend it!

  Review of 8/2/22, following an experience of 12/13/21 by A A. *

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• 5 / 5

  

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  Best Marketplace for Addons simply download & install 👌

  Review of 8/2/22, following an experience of 7/9/22 by A A. *

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• 5 / 5

  

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  Отлично мне всё нравится.

  Review of 8/2/22, following an experience of 5/25/22 by A A. *

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• 2 / 5

  

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  Over the years, it is impossible to read the feedback from all customers. The stars you show do not indicate the real rating.

  Review of 8/2/22, following an experience of 7/7/22 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 7/31/22, following an experience of 7/8/22 by A A. *

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• 5 / 5

  

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  highly recommanded

  Review of 7/28/22, following an experience of 6/29/22 by A A. *

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• 4 / 5

  

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  High prices :/

  Review of 7/28/22, following an experience of 7/1/22 by A A. *

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• 5 / 5

  

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  produits de qualité

  Review of 7/22/22, following an experience of 6/24/22 by A A. *

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• 3 / 5

  

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  I hate the new system where you have to pay for service on a yearly basis.

  Review of 7/22/22, following an experience of 6/28/22 by A A. *

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• 3 / 5

  

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  Many Modul don't work or don't work well, and Prestashop doesn't care, no refund possible. the best would be to check the modules that you put on your market place.

  Review of 7/22/22, following an experience of 6/29/22 by A A. *

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• 5 / 5

  

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  good addons

  Review of 7/22/22, following an experience of 6/28/22 by A A. *

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• 2 / 5

  

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  I gave up electrive theme! They couldn't solve my problem. My money is in the trash

  Review of 7/22/22, following an experience of 4/12/22 by A A. *

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• 5 / 5

  

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  Great module, great support. Does exactly what it says and more! Even if it does not, the support team will go out of their way to make it happen! Very happy!

  Review of 7/22/22, following an experience of 5/17/22 by A A. *

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• 4 / 5

  

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  ok

  Review of 7/22/22, following an experience of 12/2/21 by A A. *

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• 5 / 5

  

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  Great module.

  Review of 7/22/22, following an experience of 6/16/22 by A A. *

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• 2 / 5

  

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  I recognise developers need to be paid but the price of addons seems to high for what you get. I bought into the prestashop eco system because there was a free ebay sync/export add on but now you have to pay for it. And, other functionality which should be core can only be fixed with a paid addon.

  Review of 7/15/22, following an experience of 6/20/22 by A A. *

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• 5 / 5

  

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  top

  Review of 7/15/22, following an experience of 6/23/22 by A A. *

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• 5 / 5

  

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  Everything is fine.

  Review of 7/15/22, following an experience of 6/12/22 by A A. *

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• 5 / 5

  

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  great functions and support

  Review of 7/15/22, following an experience of 2/8/22 by A A. *

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• 4 / 5

  

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  It's fantastic experiance. Just provide more robustic documentation.

  Review of 7/15/22, following an experience of 6/20/22 by A A. *

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• 5 / 5

  

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  brilliant support!

  Review of 7/15/22, following an experience of 5/3/22 by A A. *

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• 5 / 5

  

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  Very good, I recommend it!

  Review of 7/15/22, following an experience of 5/27/22 by A A. *

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• 3 / 5

  

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  Some modules aren't working as they should and it's not possible to cancel an order or even leave a review!

  Review of 7/15/22, following an experience of 1/28/22 by A A. *

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• 3 / 5

  

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  Well, I am not sure. Everything is around money, and the quality of services is not the possible best one. The default template is looking for a chance to get corrupted to give chance others to begin earning money on fixing the problem.

  Review of 7/13/22, following an experience of 6/17/22 by A A. *

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• 5 / 5

  

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  Top developers services

  Review of 7/13/22, following an experience of 12/30/21 by A A. *

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• 5 / 5

  

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  Whatever we need and for anything we need with excellent variety and serious options with awesome support.

  Review of 7/13/22, following an experience of 6/9/22 by A A. *

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• 5 / 5

  

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  good metrics tool

  Review of 7/13/22, following an experience of 1/15/22 by A A. *

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• 1 / 5

  

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  Impossibility configuration for Aliexpress

  Review of 7/13/22, following an experience of 6/17/22 by A A. *

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• 5 / 5

  

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  I like prestashop a lot it takes time to learn everything because it does so much SEO work great. the more info you add to each product your products will show on front page with amazon and ebay. more info is great...

  Review of 7/13/22, following an experience of 6/14/22 by A A. *

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• 4 / 5

  

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  There should be an option to generate a link or request a payment from the recipient (as in PayPal), because in the event of a mistake made by the customer, he has to place the order again in prestashop just to pay. The rest of the functions work fine.

  Review of 7/13/22, following an experience of 7/12/21 by A A. *

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• 5 / 5

  

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  When asked what site I would recommend, with certainty it would be Prestashop. I like the quality of the service and the ease of use, I can say the same about the software product.

  Review of 7/6/22, following an experience of 6/16/22 by A A. *

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• 5 / 5

  

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  I would like to see some improvements regarding the default design to have some more options there... I think it is time to push up the quality level a little bit more. And suggest more options and better web site than trying to earn money on everything. Maybe it is time to suggest more free solutions, with good functionality! Is missing templates for wide web design with more options for especial 3d modeling industry, when you need a wide web site with for product page image presentation, and for products presentation pages. Are missing the product page improvements module as well, like when you need to show your images full screen as wider as possible like TurboSquid, or Google image search section. Thank you! Best Regards, Andranik

  Review of 7/6/22, following an experience of 6/13/22 by A A. *

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• 5 / 5

  

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  PrestaShop i easy for nowbees and flexible for programmers

  Review of 7/6/22, following an experience of 6/9/22 by A A. *

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• 5 / 5

  

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  Outstanding solution when you need to improve your website. It's in some cases better than Shopify! You have more options to choose from and more freedom...

  Review of 7/6/22, following an experience of 6/11/22 by A A. *

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• 3 / 5

  

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  If you download the module, there's no way to refund. I didn't liked the module and was told I can't refund because I downloaded it, which makes no sense at all. I will be very careful buying anything in the future from this market place, if at all. The chat support is very unhelpful, al they do is try to find an answer in the FAQ and send you that link, they can't actually help/do anything themselves.

  Review of 7/6/22, following an experience of 6/13/22 by A A. *

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• 1 / 5

  

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  customer support should change the name to "nothing I can"

  Review of 7/6/22, following an experience of 6/8/22 by A A. *

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• 5 / 5

  

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  highly recommanded to everyone ,such a nice theme

  Review of 7/6/22, following an experience of 6/6/22 by A A. *

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• 5 / 5

  

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  The customer support is amazing, and they are guiding you through every step.

  Review of 7/6/22, following an experience of 6/7/22 by A A. *

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• 5 / 5

  

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  Lovely

  Review of 7/6/22, following an experience of 10/11/21 by A A. *

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• 5 / 5

  

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  great support and great theme!

  Review of 7/6/22, following an experience of 2/15/22 by A A. *

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• 5 / 5

  

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  Great

  Review of 7/6/22, following an experience of 2/11/22 by A A. *

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• 3 / 5

  

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  Addons prices are high. Even for minor addons.

  Review of 7/3/22, following an experience of 6/7/22 by A A. *

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• 4 / 5

  

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  i'm still in the process of using it.

  Review of 7/3/22, following an experience of 6/10/22 by A A. *

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• 5 / 5

  

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  Excellent portal to complement your PrestaShop and be much more productive.

  Review of 7/3/22, following an experience of 6/10/22 by A A. *

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• 5 / 5

  

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  Ease of use, etc

  Review of 7/3/22, following an experience of 6/9/22 by A A. *

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• 5 / 5

  

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  Nice template even better support

  Review of 7/3/22, following an experience of 5/6/22 by A A. *

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• 3 / 5

  

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  ...

  Review of 7/3/22, following an experience of 6/3/22 by A A. *

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• 5 / 5

  

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  nice

  Review of 7/3/22, following an experience of 12/6/21 by A A. *

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• 5 / 5

  

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  good

  Review of 7/3/22, following an experience of 8/14/21 by A A. *

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• 5 / 5

  

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  I think that is very good idea ☺️ Every business has sial media accounts like Instagram Facebook Twitter linkedin and tiktok. Every business needs it!

  Review of 7/2/22, following an experience of 6/7/22 by A A. *

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• 2 / 5

  

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  Je mets 2 points car j'utilise ce module pour capturer les paiements PayPal, mais le module ne fonctionne pas bien avec les paiements locaux comme IDEAL, Bancontact... Je perds donc des commandes et des clients. L'erreur consiste dans le fait que le client paie sans recevoir la confirmation. L'argent sors du compte du client et retourne sur le compte dans 2 ou 3 jours.Tous cela sans une notification chez le vendeur. J'ai eu le meme erreur en achetant un module sur Prestashop en utilisant Bancontact. Donc c'est un erreur grave si meme le site Prestashop a des errurs. J'ai signalé cela à l'équipe mais ils n'ont pas encore de solutions. Dans quelques jours une nouvelle version dois sortit qui promet de résoudre les problèmes.

  Review of 7/2/22, following an experience of 8/22/21 by A A. *

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• 5 / 5

  

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  Easy to use webshop. Many easy to install modules available to configure it to your needs.

  Review of 7/1/22, following an experience of 6/6/22 by A A. *

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• 5 / 5

  

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  Un poquito caro para el mercado Mexicano, pero muy bueno

  Review of 7/1/22, following an experience of 6/3/22 by A A. *

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• 3 / 5

  

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  The add-on on-going support charge should be lower, the users will think twice about purchasing the add-on if there is an ongoing cost in coming years.

  Review of 7/1/22, following an experience of 6/3/22 by A A. *

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• 5 / 5

  

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  Buying the module was fast

  Review of 7/1/22, following an experience of 6/6/22 by A A. *

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• 5 / 5

  

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  I like it and working more than 6 years using prestashop and supports to my client and very happy...

  Review of 7/1/22, following an experience of 6/6/22 by A A. *

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• 1 / 5

  

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  Prima di acquistare il modulo, ho fatto una breve intervista via chat con un assistente PrestaShop Official Addons MarketPlace il quale mi aveva garantito la qualità del modulo. No, non raccomanderei Prestashop ad amici o familiari. Before buying the module, I did a short chat interview with a PrestaShop Official Addons MarketPlace assistant who guaranteed me the quality of the module. No, I would not recommend Prestashop to friends or family. Avant d'acheter le module, j'ai fait un court entretien de chat avec un assistant PrestaShop Official Addons MarketPlace qui m'a garanti la qualité du module. Non, je ne recommanderais pas Prestashop à mes amis ou à ma famille.

  Review of 7/1/22, following an experience of 5/5/22 by A A. *

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• 5 / 5

  

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  Espira confiança, resposta rápida

  Review of 7/1/22, following an experience of 5/20/22 by A A. *

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• 5 / 5

  

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  Le theme fonctionne bien,les services est de qualité.

  Review of 7/1/22, following an experience of 4/27/22 by A A. *

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• 5 / 5

  

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  Very good, met my expectations, I would recommend it!

  Review of 6/29/22, following an experience of 6/3/22 by A A. *

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• 5 / 5

  

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  Our favorite

  Review of 6/29/22, following an experience of 3/23/22 by A A. *

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• 5 / 5

  

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  highly recommanded

  Review of 6/29/22, following an experience of 5/18/22 by A A. *

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• 5 / 5

  

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  highly recommended

  Review of 6/24/22, following an experience of 6/1/22 by A A. *

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• 5 / 5

  

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  Highly recommeded

  Review of 6/24/22, following an experience of 5/26/22 by A A. *

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• 5 / 5

  

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  While prestashop is free, also it's have premium features for free, no bugs, light versions, best design, desktop, tablet, and mobile compatibility. Best wishes for prestashop team,

  Review of 6/24/22, following an experience of 5/31/22 by A A. *

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• 1 / 5

  

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  horrible customer service. "we can't do anything", "it's not our fault", "we can't do it". "we do not give the money back". this is some drama.

  Review of 6/24/22, following an experience of 1/16/22 by A A. *

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• 5 / 5

  

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  good and easy

  Review of 6/23/22, following an experience of 5/28/22 by A A. *

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• 5 / 5

  

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  ---

  Review of 6/23/22, following an experience of 4/16/22 by A A. *

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• 5 / 5

  

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  Highly recommanded

  Review of 6/23/22, following an experience of 5/4/22 by A A. *

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• 3 / 5

  

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  Buena

  Review of 6/23/22, following an experience of 4/10/22 by A A. *

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• 1 / 5

  

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  I am using prestashop for the first time but I am very disappointed because I bought a template with help feature for a year but every time I ask for help I get nothing and, I always get the same answer that has nothing to do with what I asked for. As if it was a robot answering me. It's been 6 months that I bought the template and I can't move forward on several things because the support doesn't answer me, I have to spend hours on youtube looking for a support that I should receive from the team.

  Review of 6/22/22, following an experience of 12/20/21 by A A. *

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• 4 / 5

  

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  The ability to import CSV to update products should really be part of prestashop by standard.

  Review of 6/16/22, following an experience of 5/24/22 by A A. *

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• 5 / 5

  

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  perfect!

  Review of 6/16/22, following an experience of 5/25/22 by A A. *

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• 5 / 5

  

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  EL producto cumple perfectamente las expectativas.

  Review of 6/16/22, following an experience of 4/26/22 by A A. *

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• 2 / 5

  

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  Beaucoup trop cher

  Review of 6/16/22, following an experience of 4/28/22 by A A. *

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• 5 / 5

  

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  The Addons market-place is good and has a lot of modules. But also a bit pricy. The BO experience could be enhanced a lot, the search function rarely can find what you are looking for and it can be very difficult to find the exact setting etc. you are looking for.

  Review of 6/16/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  i suggest the market place. Many plugins for everythink.

  Review of 6/16/22, following an experience of 5/14/22 by A A. *

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• 4 / 5

  

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  Working good.

  Review of 6/14/22, following an experience of 5/20/22 by A A. *

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• 5 / 5

  

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  highly recommanded

  Review of 6/14/22, following an experience of 3/10/22 by A A. *

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• 5 / 5

  

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  Excellent accompagnement et support par Elias. Communication hyper fluide, et solution pertinente. L'essai d'un mois est très pratique et permet de tester grandeur nature le module dans son propre environnement. Essai transformé ! Merci ^^

  Review of 6/14/22, following an experience of 4/19/22 by A A. *

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• 4 / 5

  

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  324 / 5 000 Wyniki tłumaczenia The basic version of Prestashop has some significant shortcomings. It cannot handle many product attributes (less than 1000), the numeric order ID has been abandoned, modules such as reCaptcha, GA4, Cookie Law are missing ... These basic functionalities should be standard without the need to install paid modules. Paid modules are subscription based, cannot be purchased for lifetime.

  Review of 6/14/22, following an experience of 5/18/22 by A A. *

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• 5 / 5

  

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  highly recommanded to all

  Review of 6/14/22, following an experience of 3/10/22 by A A. *

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• 2 / 5

  

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  Service and support for buyers is extremly low. There's never a refund and prices got increased. Addons are mostly poorly programmed and must be fixed by buyers on their own costs.

  Review of 6/14/22, following an experience of 5/19/22 by A A. *

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• 4 / 5

  

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  As a platform, no complaints, but as a partner service, not so good. My discount code did not work, I sent an email to our contact person and I am still waiting for a reply.

  Review of 6/12/22, following an experience of 5/17/22 by A A. *

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• 1 / 5

  

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  I'm not commenting on the functionality of the platform, but I'm very disappointed that they don't honor the deals in the offers they make. I have yet to receive $500 from a simple offer. Shameful...

  Review of 6/12/22, following an experience of 5/16/22 by A A. *

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• 5 / 5

  

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  PrestaShop Official Addons MarketPlace is an excellent Addons MarketPlace

  Review of 6/8/22, following an experience of 5/17/22 by A A. *

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• 3 / 5

  

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  No comment

  Review of 6/8/22, following an experience of 5/16/22 by A A. *

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• 4 / 5

  

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  Nie najgorzej ale też nie najlepiej

  Review of 6/8/22, following an experience of 5/13/22 by A A. *

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• 5 / 5

  

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  Easy to use marketplace

  Review of 6/8/22, following an experience of 5/13/22 by A A. *

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• 5 / 5

  

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  Interesting project!!

  Review of 6/8/22, following an experience of 5/10/22 by A A. *

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• 5 / 5

  

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  I bought many modules from Prestashop Addons because I trust the website and the developers. You can find so many modules that fits your needs. Thank you for everything and keep up the good work.

  Review of 6/8/22, following an experience of 4/22/22 by A A. *

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• 5 / 5

  

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  Helpful Staff.

  Review of 6/4/22, following an experience of 6/20/21 by A A. *

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• 2 / 5

  

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  PRO: - You will find a fairly wide variety of modules. - Usually, the modules are from a reliable source. CONS: - Modules are pretty expensive, now even more because Business Care is no optional anymore ( 20 EUR per module)! - If you need a refund, they won't help you like they used to; you have to agree with the developer, a developer who of course does not want to refund you; and you are left with the money taken and a non-functional module, which does not help you.

  Review of 6/4/22, following an experience of 5/9/22 by A A. *

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• 3 / 5

  

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  Plenty of addon I bought are not working, not working long enough and have too much impact on Prestashop updates... not happy at all

  Review of 6/4/22, following an experience of 5/12/22 by A A. *

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• 4 / 5

  

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  Test

  Review of 6/4/22, following an experience of 5/6/22 by A A. *

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• 4 / 5

  

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  Except for some prices, I like it. Unfortunately I'm a South African paying in ZAR. I've got a start-up business funded by myself, and unfortunately I can't buy Addons. I look for the Free ones for now. But I love the Addons on offer

  Review of 5/31/22, following an experience of 5/9/22 by A A. *

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• 5 / 5

  

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  Good overview and easy to communicate with the module manufacturers.

  Review of 5/31/22, following an experience of 5/9/22 by A A. *

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