Customer reviews
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Site easy to navigate.
Review of , following an experience of by ANGUS P. *
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Shoes did not fit and when i asked about an exchange i was told that wasn’t possible. Costly lesson learned.
Review of , following an experience of by EBONY P. *
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Wonderful shoes and fast service from Spain. I have purchased 6 pair recently and mostly all great. If you do have a problem its somewhat difficult to get any real answers.
Review of , following an experience of by TORRANCE S. *
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Quick shipping and lovely shoes.
Review of , following an experience of by SHYANNE S. *
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The service was great. I received notice of order and shipping. Even with all the delays caused by Covid, the shoes came within a week. Wow!
Review of , following an experience of by KATHERINE P. *
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Love their shoes
Review of , following an experience of by KRYSTAL B. *
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I have 3 pair, definitely some of my favorites. Very casual, comfortable, and a great value.
Review of , following an experience of by NATHANIEL K. *
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Excellent and quick shipping
Review of , following an experience of by CHARLEY M. *
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wonderful item and quick shipping!
Review of , following an experience of by VEDA M. *
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My favorite shoe company for my littles. A few minor improvements could be made for perfection.
Review of , following an experience of by ELOISA H. *
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Always good product and fast shipping
Review of , following an experience of by MAUDE W. *
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They suckered me in by not having exact sizes for US and then when I did order the wrong size, they knew I couldn't ship them back to Spain at the cost. They don't care about their customers. Only the$$$. I sold them online for more than I bought them. Who's loss?
Review of , following an experience of by AMIRA V. *
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I bought my first pair from Puglia, Italy 2.5 years ago. I wore it ever since! Unfortunately got some rips from the side on both shoe now. I ordered another one and I know these are the shoes that I will keep ordering. I love how they fit and comfortable they are. And if they could last more years even better!
Review of , following an experience of by ELIZABETH K. *
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I love your espadrilles, but I think you need to offer them in Wide, as well, and also in sizes larger than 41.
Review of , following an experience of by LIAM S. *
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Was great
Review of , following an experience of by FREDY B. *
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I was very satisfied with my order . It was fast and exactly what I expected. I had bought your shoes already in Europe and was very happy with my choice.
Review of , following an experience of by MAUD L. *
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Great shop with great eco-friendly products. Customer service is also excellent.
Review of , following an experience of by HENRI H. *
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Site was easy to navigate and find the product I wanted. They shipped product quickly with a good tracking number to get updates on status and it arrived fairly quickly. Looking forward to my next purchase. I bought the old trebol espadrille and luckily I had purchased a pair before in Spain so I knew to size down because if not they would be too loose. I would normally wear a 44 but purchased a 43 which fits snug but it’s perfect since this is a fabric shoe and it stretches over time. These are like wearing a sock with a sole so you don’t need the usual half inch of toe room, and even sized down the back almost wants to slide out so I’m happy with one size smaller.
Review of , following an experience of by JOHN G. *
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These are the 4th and 5th pair of natural world shoes I have purchase. I wear these shoes almost every day and love them! They are my favorite shoes. I
Review of , following an experience of by AVIS D. *
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lots to choose from
Review of , following an experience of by HAROLD M. *
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easy, straight forward, fast and simple to use.
Review of , following an experience of by MEKHI G. *
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Fast shipment and delivery
Review of , following an experience of by XAVIER B. *
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I think that the customer service could be much better. I asked for help for returning one of the pair of shoes and after two emails I was just told to continue looking out myself... I will not order anymore any product online.
Review of , following an experience of by ZOILA P. *
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Answer by naturalworldeco-shop.comFlagThank you for your review and sorry you feel that way. We couldnt help you more as we dont know about couriers in USA as we dont have free returns in your country. We tried our best but after all we didnt know which one recommend you, apart from TNT that is the one we use to ship the website orders. Thank you!
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Very fast delivery!
Review of , following an experience of by TOMAS G. *
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Even thought these shoes came from Spain, they were delivered very fast.
Review of , following an experience of by PAXTON J. *
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I ordered my first pair of natural world shoes from a US company. I think they may be the most attractively comfortable shoes I ever owned so I wanted more. The only seller I could find on line was natural world in Spain. That was a little worrisome but it shouldn’t have been. Shoes arrived faster than some US shippers with no tariff problems for me. Now I own 2 pair of the most comfortable and eco-responsible shoes in the world and I”m getting ready to order another in one of the Brazillion colors they sell.
Review of , following an experience of by LAUREL J. *
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Easy to navigate, find products, and order. delivery was very quick after ordering.
Review of , following an experience of by META H. *
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Love these - great quality, color was as pictured (I got the green - "old blossom", I think), and surprisingly fast shipping to the states. I usually wear an 8.5-9, and I ordered a 40 according to the size chart. I probably could ha e gone down a size, but swapping the insoles for something thicker has helped snug up the fit. Overall very happy with my sneaks and may purchase again in a different style/color.
Review of , following an experience of by ROSALIA K. *
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Easy website to navigate, find products, and order. Order to US was received quickly after ordering.
Review of , following an experience of by BILLIE M. *
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Great products and fast delivery overseas
Review of , following an experience of by WEBSTER D. *
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Great service and quality of shoes.Shipping was excellent.
Review of , following an experience of by DESTINI H. *
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Shoes arrived not advertised - major discoloration, staining. Took forever to get customer service to respond - almost a month of follow-ups requested. Company would not supply the return to refund despite our immense dissatisfaction with the order. I would not order again based on this experience.
Review of , following an experience of by RUSSEL M. *
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I love Natural World shoes...they are durable, stylish. Unfortunately, I purchased two pairs this round...one did not fit. But because there is no option to return, the cost to send back the shoes to Spain was double what I paid for the shoes. So, while I do love the product, I won't order directly from the company via the web next time around. I will see if I can purchase them through a retailer.
Review of , following an experience of by JOANNIE O. *
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Nice shoes, as advertised
Review of , following an experience of by MARGUERITE K. *
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Everything was great. Ordering was fine and I love the shoes. The reason for four stars and not five is the return policy. If returns were not so expensive I would order more shoes. I already knew the ones I wanted because I had bought a pair in a store and needed a new pair. in a different color. But now I really like the look of the sandals but I am afraid to get them in case they do not fit properly. Otherwise I would have given five stars.
Review of , following an experience of by ADELLA R. *
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I’m very happy with my natural world eco shoes, I recommend this place to anyone. Thanks!!!
Review of , following an experience of by ALESSIA L. *
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The customer service and delivery time were excellent. I was notified quickly that the color I wanted wasn't in stock so I chose another color and received the shoes a few days later, shipped through Madrid by FedEx.
Review of , following an experience of by LUCAS H. *
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I bought from a few pairs of sneakers from Natural World a few years ago while visiting Spain. The quality of their products is so good that now I ordered two more pairs from the United States. The online process was very good and I got exactly what I ordered. I highly recommend the company and its products
Review of , following an experience of by KEN J. *
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Excellent in every way.
Review of , following an experience of by ARIANE W. *
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found exactly what we wanted !
Review of , following an experience of by RENEE S. *
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I love every pair of shoes I bought from natural world. They are so comfortable. And service I had no issues with.
Review of , following an experience of by NELS M. *
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What a wonderful company ethos and products. And excellent service shipping from Spain to the States!!
Review of , following an experience of by TARA W. *
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This product is excellent!!! Order was received in no time with no complications! Will definitely use the site more frequently! Highly recommended!
Review of , following an experience of by DORCAS L. *
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Beautiful products. Fast shipping. Excellent customer service.
Review of , following an experience of by ADALINE D. *
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Extremely smooth experience with ordering and receiving the shoes in the US! Totally recommended.
Review of , following an experience of by SHAD H. *
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The company took my money and never sent the shoes I ordered
Review of , following an experience of by LAURETTA C. *
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third pair very comfortable and stylish. Will be back for more.
Review of , following an experience of by FELICITY C. *
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The website was easy and I love the product. The only problem is they put the address on in the European way with the street first and the number last and it was delivered to the wrong place. I advise making sure the address appears how you want it if you live in the United States.
Review of , following an experience of by MADIE S. *
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Great service, shipping snd website.
Review of , following an experience of by HECTOR K. *
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The shoes have a classic and good design, but the bubblegum smell of the shoes is unbearable. Even airing them out for 3 months in the garage didn't help.
Review of , following an experience of by DEBORAH O. *
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Excellent
Review of , following an experience of by FELIPE Z. *
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Great shoes, I appreciate the follow up emails if my size is not in stock. Just wish they kept more sizes in stock.
Review of , following an experience of by WOODROW D. *
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Easy to shop. Arrived quickly.
Review of , following an experience of by CLEO M. *
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Great company my shoes arrived in a couple of weeks.
Review of , following an experience of by CARISSA S. *
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Great selection in my size 35 which is usually hard to find, the measures are true to size. The shipping was prompt and without any issue and the fact that the company cares for the environment is a big plus. I saw the store in Puglia by chance and I am glad I could order more stuff online.
Review of , following an experience of by CHRIST D. *
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No returns in the USA, but quick shipping. Just buy the shoes you already know, don't experiment.
Review of , following an experience of by MERTIE H. *
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I love the quality of their products, and their customer service is exceptional!
Review of , following an experience of by CLEMENS W. *
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awful!
Review of , following an experience of by DANNIE W. *
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I purchased 2 pair of shoes while in Spain. Love them. Just purchased 2 more. Quick Delivery. Came as i ordered. Will order again. Well Done!
Review of , following an experience of by MAKENNA S. *
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I love this product. Very comfortable. It’s my second pair. I bought it now for my girls and they love it too.
Review of , following an experience of by JEVON M. *
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Excellent
Review of , following an experience of by KELTON W. *
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Very nice company, easy to order and follow the delivery.
Review of , following an experience of by CAMDEN M. *
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I love the shoes. Just hard to buy the correct size for kids. Also is it possible to return wrong size ?
Review of , following an experience of by KASSANDRA W. *
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I love your shoes. Bought it fir my self and for my kids. The children’s shoes came wrong size. Way too big. I have followed the directions but it came too big. I am not going to return it but would like to know how to order the correct size.
Review of , following an experience of by TROY R. *
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Hi love everything about your company, but tracking the purchase was an issue. I had know idea when or if it was going to arrive. Other than that, love your produce. Thank you.
Review of , following an experience of by SANTA L. *
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I love this brand! They are ethically inclined and stylistically gifted. I have four pairs of shoes from them, I recommend them to the highest degree. Very comfortable and great quality.
Review of , following an experience of by DOVIE A. *
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Very helpful.
Review of , following an experience of by AMIYA K. *
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The service from the store was outstanding and expeditious.
Review of , following an experience of by JAVIER G. *
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Good website - easy to navigate
Review of , following an experience of by VANCE Y. *
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well done and good communication...
Review of , following an experience of by ASIA C. *
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Top notch.
Review of , following an experience of by LOTTIE B. *
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I bought my last shoes (Old Lavanda) in Europe, a few years ago, when I lived there. I felt in love with them, my preferred walking shoes during summer. I received lots of compliments. But I’m really worried about they’re getting old, after a long time wearing them. And the natural material really is style so far, sa glad for that. Finaly I discovered that I can buy a new pair from USA directly in Spain! Hooray! Just got them! Happy for that, Easy and fast delivery. Thank you:)
Review of , following an experience of by AMIE B. *
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It is certainly not what I expected from the image. The upright toe section as shown on the image is not identical. It is not upwards pointing or upright as shown. It actually flat. It is important that shoe companies that sell online have an accurate representation of their shoes in images. However, the shipping was fast and the quality of the shoe is good. Just not sure what to do with is as it doesn't fulfill my original 'need'. Would I have bought it if I saw it in a store? NO. Yet is it a well-made shoe.
Review of , following an experience of by FLOSSIE J. *
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Natural World Eco went overboard getting the first pair of shoes to me.......this is my 3rd pair of Natural World shoes....I pretty much live in them now. My whole body feels better when I wear them...feet relaxed, spine straight...energized And the colors are wonderful.
Review of , following an experience of by ODELL Z. *
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Great product, and very good service! (They responded promptly to a shipping issue, although it was not their fault; worked out fine in the end.)
Review of , following an experience of by MARCELO Y. *
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The sneakers are great, but the sizing was off so they won’t fit and since I live in the US I need to pay for the return shipment.
Review of , following an experience of by ELIEZER F. *
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Answer by naturalworldeco-shop.comFlagThank you for your review and sorry for it, but that returns are not free of charge is clearly stated on the website. Please do not hesitate to contact our customer service via email at info@naturalworldeco.com Thank you!
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First of all, I think it's great that you are now offering your wonderful shoes in this country!! I have been trying to order them in the past to no avail, so thank you. The shoes are great but your website ordering is just a tiny bit clunky. Small criticism but wanted to include that. For example, I continually tried to apply the discount offered online when I ordered but when I went to check out it kept dropping it out. I finally gave up and just ordered the shoes full price. It wasn't a big deal and didn't keep me from ordering but a little bit frustrating. I also find your system of saving what is in my shopping cart in an email just a little clunky. I sort of like to shop and keep things in my cart on the website so I can come back to them. I understand why you do this but it took a little getting used to. Other than that it's all thumbs up and I love my new shoes in all the colors I couldn't get in the past. Joe
Review of , following an experience of by GLENNA W. *
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So happy they finally ship to the US! Great selection of styles, just hope they have more colors in stock in the future! Incredibly fast shipping.
Review of , following an experience of by LOUVENIA K. *
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It's a good website with plenty of information about the products.
Review of , following an experience of by MARINA M. *
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Love your shoes.... thanks💕
Review of , following an experience of by TRISTIAN K. *
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I order it from USA, and I got it with no problems. Smooth process.
Review of , following an experience of by LILLY S. *
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Love these shoes
Review of , following an experience of by THEA L. *
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Easy ordering. Prompt delivery to the US. Great fitting shoes. Pleasant experience all around. Will order again
Review of , following an experience of by KACI M. *
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Easy to order and product is as stated.
Review of , following an experience of by OCIE Q. *
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Good
Review of , following an experience of by GARETT B. *
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Fast shipping, order was processed fast.
Review of , following an experience of by TINA M. *
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I love the style and look of the shoe. My problem has been the fit. I am wearing them around the house to see what happens. The size I ordered was a 38. The right foot is tight and my if toe is right to the end but it still slips off the heel when I walk. The left foot is really lose and obviously slipping a lot. I took the insole out and stuffed the left one gradually with tissue. It is better but still I decisive about keeping them.
Review of , following an experience of by HAROLD L. *
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Shoes are great - fit and style just as expected. The site navigation is good - no problem. The one issue that can be improved is the payment/shipping. The site should be adjusted to accommodate American buyers, perhaps with a button instructing the site that the shipping address will be in an American format. The default format is European, as one would expect, but that can cause some confusion for American users, as the address comes out in a format that is difficulet. My order came addressed to: Jane Doe Big Street 123 New York, New York City 12345-1234 I think the zip saved it. other than that, a great site and product - I'll buy again.
Review of , following an experience of by DELLA H. *
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Prompt delivery for international source. Very comfortable and stylish canvass boat shoes.
Review of , following an experience of by DREW L. *
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Easy and fast
Review of , following an experience of by DAIJA Q. *
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Excellent service!
Review of , following an experience of by LAURENCE V. *
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Love these shoes
Review of , following an experience of by ALEC A. *
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I had some trouble placing my order on the US site initially. Customer service responded promptly and it was smooth sailing with a quick reload of the page
Review of , following an experience of by ARVILLA R. *
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Fast, and easy!
Review of , following an experience of by MAXIMO E. *
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excellent products and incredible service!
Review of , following an experience of by RAUL H. *
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Shoes are perfect but the postage always a long story. made an order twice and both time it take about a month to be delivered. One more detail - shoes size are smaller than actual one so take one size bigger than your usual.
Review of , following an experience of by WILHELM B. *
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