Customer reviews for junk-king.com

Customer reviews

• 5 / 5

  

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  Great Service friendly and very helpful

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Has promised service performed. Even though job was tougher than they originally expected they performed with a smile. Highly recommend these guys!

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  They arrived when scheduled and did a quick pick up. Very professional. Would definitely use them again. Very reasonably priced when compared to quotes from other companies.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  thorough, personable, complete.

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  They were “lifesavers” when we were facing a last day exit deadline. I can highly recommend them!!!

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  Very good

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  We were very satisfied with the service. The movers came on time. We’re courteous, and efficient. They were careful in moving our appliances up a lot of stairs. Thanks so much! Would use this service again!

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  A very good experience. Both guys were pleasant & efficient.

  Review of 11/8/21, following an experience of 10/30/21 by A A. *

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• 4 / 5

  

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  I highly recommend this company. It was easy to get an appointment and a quote. Both Al and Adrian were very helpful and professional. They also gave us a reasonable price.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  VERY NICE AND FAST. 3 MEN AND VERY PROFESSIONAL AND COURTEOUS. I WILL USE THIS SERVICE IN FUTURE. THANK YOU.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Walter and John were amazingly efficient. They made the unpleasant task of cleaning out my father’s apartment quick and easy. Thank you so much ! Jackie G

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Excellent service. Arrived on time and did a great job with several very heavy items.

  Review of 11/8/21, following an experience of 10/30/21 by A A. *

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• 5 / 5

  

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  I was impressed by the ease of use website. I sent a photo of the small job and received a quote range in minutes. The next day the guys came out on time and completed the job at the low end of quote. You can't ask for much more than that.

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  The service was super great. Very very friendly guys.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Easy and fair estimate, great crew, and fast work. Great service all around!

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  No delay, very professional with a kind manner. In and out. Extremely satisfied.

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  Made a appointment. But the crew was in the area and called and I was happy that they would come out 3 days earlier then the appointment. Top notch service. Would differently use them again.

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  great service every time

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Excellent! They arrived on time, quickly removed my dead refrigerator and were so polite. I already talked to them about another job.

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  The staff was very courteous, upto their promise and gave a quick and prompt service. The price is also very reasonable. I would recommend Junk King to all my friends and family.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  This was my second time using Junk King and both times have been great experiences. Easy to schedule with, they call day of with an ETA and show up on time. Reasonable prices and their crews always get the job done. Will definitely continue to use Junk King in the future

  Review of 11/8/21, following an experience of 10/29/21 by A A. *

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• 5 / 5

  

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  Junk King provided an efficient process from start to finish. The scheduling process is user friendly, the team arrived as planned and removed the requested items, and the cost was reasonable. I highly recommend this company.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Absolutely AWESOME! they get the job done and clean up when done, very pleased!! Will be calling again

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Big Al and partner did a excellent job getting stuff out and in truck. I would recommend to anybody to get junk king to pick up ur stuff that u don’t need.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Great service. Prompt and reasonable.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  The service with the 2 gentleman that came to my home was superb. Both guys were efficient, professional and got the job done in a timely manner. I’d highly recommend this company.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Excellent service. On time, polite, very helpful. Great job will def use them again.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Junk King provided excellent service from the initial inquiry to completed clean out

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Very good!

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Junk King was timely and easy to work with. Staff was awesome!!

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Great Service

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Awesome job. Very professional. Happy to leave a great review and definitely will use again.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Personal, excellent

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  On time. Handled sofas carefully in house and getting through front door. Anthony and free did a great job.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Guys were absolutely awesome. Soo professional and kind. Very impressed with the three young men. Would recommend to others.😊

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  TJ and Bradley were polite, quick and pleasant to work with.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Prompt and fast and courteous. Great recommend!!

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Very courteous and efficient.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Very efficient, friendly and mindful of proper disposal procedures.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Stays in touch, On time. Fast pick up, Nice people, no mistakes. Blink and your junk is gone.

  Review of 11/8/21, following an experience of 10/28/21 by A A. *

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• 5 / 5

  

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  Very professional. It’s obvious the owners take care to train their employees on all aspects of customer service.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Very nice guys and got the job done in no time. Will continue using Junk King.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Harlan and Justin were awesome! Professional, Polite and efficient! Would definitely recommend to everyone!

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Phenomenal job by Daniel and Tyrone! Got everything I needed them to get plus more! Less expensive than 1800 Got Junk. Would definitely use them again!

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  I needed a couch removed from my condo and when I looked around the junk kings were the most affordable and quickest to respond. The communication was clear and they were able to get the couch the day and time I needed. Chad, JD, and Trevor were the team that was sent. They were in an out and they communicated when they would be there and were on time! Thanks again guys!

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Great job! The young men were very professional and good at what they do. I’m very pleased with the work and the promptness. Thank you.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Quick and efficient, reasonably priced. Nice and considerate.

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 4 / 5

  

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  Prompt, courteous workers, did a good job emptying the house and yard. Highly recommend David and Mike

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  Very quick and efficient

  Review of 11/8/21, following an experience of 10/27/21 by A A. *

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• 5 / 5

  

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  👍 👌👍👌

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  From my initial phone conversation with Cassandra, all employees were polite and knowledgeable. Communication couldn’t be better- good rates and great availability with scheduling options!

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 2 / 5

  

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  Making appointment on line- Great Time of arrival- Great Technicians- polite and professional Price- Too high. Charged for an entire truck but items not even 20% of what truck could hold

  Review of 11/8/21, following an experience of 10/24/21 by A A. *

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• 5 / 5

  

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  Great service, very friendly and stayed in touch throughout the day about the appointment.

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Good service from the guys that were at our house. Showed up during the time slot they provided. Call center needs some work.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Amazing!! Very reasonable! No questions ask, just picked up our sectional and off they went. Will definitely use them again!! Thanks!!

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  The gentlemen did an excellent job. They were very professional. I would recommend them to my family and friends. Junk King is superior.

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Brendan, Marvin and Roy were very professional, courteous and FAST !

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Great, friendly service. The crew arrived and cleared the large items out of the home in about 20 minutes. As a veteran, the military discount was very much appreciated. We’ll be using Junk King several more times in the coming year , great job taking those big items out of the home!

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  The service was easy to schedule and the drop off and pickup painless and on time. I will be using them again and highly recommend them to someone needing a dumpster.

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Very good customer service. I will definitely use Junk King again in the very near future. They were awesome!

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  On time as scheduled. Efficient. Friendly. Reasonable cost.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  Great Business very professional and great with communication and prices are you

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Responsive service, reasonable price. We used for construction waste pick up. No issues.

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Great job, courteous staff, timely and Very Reasonable cost. Will be called back on future projects.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  The guys from Junk King did an excellent job. The provided an accurate quote for both cost and the amount of time the job would take. As misfortune would have it, it was pouring rain the day they scheduled my job. They showed up anyway and worked in rain and mud to remove the junk I had in my back yard. I will use Junk King again when I have any other large items or a large amount of junk that I need to get rid of. I experienced top notch service.

  Review of 11/8/21, following an experience of 10/26/21 by A A. *

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• 5 / 5

  

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  On time, fast, neat, Courteous

  Review of 11/8/21, following an experience of 10/25/21 by A A. *

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• 5 / 5

  

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  Awesome, on time, professional.

  Review of 11/6/21, following an experience of 10/24/21 by A A. *

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• 3 / 5

  

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  They were nice. But very expensive. Couldn't afford to have all I wanted taken

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Absolutely fabulous! Great customer service! Very reasonable in price! Thanks so much!

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Great job maximizing waste into the truck

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  They were great!! Thanks so much!

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Simply amazing performance from Henry & Kyle! They assessed the work to be done, provided a sound and understandable estimate and wasted no time in completing our very full one badroom apartment clean out!

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Professional, prompt, on-time, and reasonably priced.

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Excellent job, reasonably priced. The workers were very efficient and accommodating.

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Excellent service Great price

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Very professional, quick and efficient

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Excellent service.

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Excellent - timely, friendly

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Great for when your moving or doing repairs. Everyone was courteous and they answered all my concerns. Would use them again.

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  This company is really great the workers are polite and professional. The two workers that did my removal was Chris and Rob, they worked quick, neatly and I am very pleased with the outcome. Great Job Guys!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  The men were efficient, courteous and professional. This is my third time using Junk King, and I would highly recommend their services!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  The gentlemen were on time, efficient, and professional

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  Great guys. Noah & I forgot his name. Yankee sweatshirt. Nice guy. Perfect pick up!

  Review of 11/6/21, following an experience of 10/23/21 by A A. *

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• 5 / 5

  

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  They arrived on time and put the dumpster exactly where I wanted it. Three days later they came back on time and hauled it away. Their drivers and customer service staff were excellent.

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 2 / 5

  

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  My experience: Booked online. Called store to see if earlier pick up time was available; was told no. Then 2 hours before pick up time was called 3x prior to scheduled pick up to say they were having “an early day”, could pick up my item now, and was outside my apartment complex waiting. I couldn’t answer at the time as I was busy at an appointment. I call back 1 hour before my scheduled appointment & was told they’ve left & cannot pick up item — even though the time is still prior to my “scheduled appointment time”. Was called by the office minutes later asking if I still needed pick up & told them yes? Later the men returned & collected my item. I booked online & was not given the “$20 off” as advertised & given no apology. Extremely poor customer service & communication. Why would I need to cancel or reschedule my appointment just because now it was convenient for you to pick up earlier? What’s the point of making an appointment if your slot time possibly won’t be honored? And if the customer doesn’t respond to your calls before the agreed upon time, my appointment must be rescheduled or cancelled? No apology & no discount? Conclusion: very unprofessional. May consider in an emergent junk removal situation in the future but would NOT use or recommend this location.

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Although, it was more $ than we wanted to spend, their service was excellent!! Very professional booking system, timely method of estimate, and entirely pleasant service. Plus, they swept up where the hot tub had been!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Great service. Prompt scheduling and friendly staff that came to remove my junk.

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Our interaction from start to pick up was exceptional. Excellent customer service and Eddie was very friendly and personal when he picked up our box spring! Thank you. Definitely recommend this company!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Very good service. I had a very big refrigerator I wanted to get rid of and the Junk King crew came and got it. Fast and efficient.

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Thank You Junk King, needed the table set gone. Punctual, understanding and very helpful. I appreciate it!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Reasonable price, and workers are friendly and helpful

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  These two guys were awesome. They had alot of furniture to remove from my house and they maintained a smile, pleasant attitude and they were extremely professional! I will definately use Junk King for all my future junk removal items!

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Robert and his crew were cool. Anytime somebody comes to pick up your junk is a good thing. Communication was good. I changed my date and time to a day earlier the same day I booked. They were accommodating and the price was considerate/reasonable to remove my mattress. They were in and out. No fuss no muss. I will call them again.

  Review of 11/6/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Very professional. Did exactly what I asked & would use them again if needed.

  Review of 10/25/21, following an experience of 10/22/21 by A A. *

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• 4 / 5

  

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  Job done to completion, on time and leading texts emails verifying time was excellent. The agreed on price was seen once and I was not sure if that included discounts. Would like to see their process in determining final price. For example, I stated one couch to be disposed of. Junk King does not from that what the exact price would be and in their defense they gave an estimate. However, once the movers showed up I would have like to see the final price with any discounts applied. In the end I took the estimated price.

  Review of 10/25/21, following an experience of 10/21/21 by A A. *

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• 5 / 5

  

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  Expert scheduling and pick up. Fast and professional. Thank you very much!

  Review of 10/25/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Brian and his team mate (I forgot his name. Haven’t had coffee yet) we’re fantastic!

  Review of 10/25/21, following an experience of 10/21/21 by A A. *

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• 5 / 5

  

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  Fast, polite, professional. Excellent service!

  Review of 10/25/21, following an experience of 10/22/21 by A A. *

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• 5 / 5

  

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  Great they were in and out no fuss no mess. When people come to get your junk it’s always a good thing. My crew was considerate with the price of removing my mattress and bed frame. No Complaints

  Review of 10/25/21, following an experience of 10/22/21 by A A. *

  *Pseudonymized data at the request of the author

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