Customer reviews for goflyfirst.com

Customer reviews

• 3 / 5 1

  

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  Because of the virus scare in Far East we Cancelled 4 single tickets, we didn’t have any support of Trying to getting any refund or ?

  Review of 2/19/20, following an experience of 2/4/20 by DYLAN B. *

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• 5 / 5 1

  

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  With many thanks to Nick Ross, for his time and patience to look for the best solution. Such a great guy

  Review of 2/17/20, following an experience of 1/16/20 by WATSON S. *

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• 5 / 5 1

  

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  Faye Turner does a great job of finding the best flights for me and getting value for my business class expenses

  Review of 2/16/20, following an experience of 2/16/20 by LUELLA K. *

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• 5 / 5 1

  

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  Catherine was very helpful. Our flights are not til Oct so it will be quite a while until we can truly evaluate but so far we are very pleased.

  Review of 2/15/20, following an experience of 2/9/20 by IZAIAH S. *

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• 5 / 5 1

  

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  Extremely dedicated to his job mr Nick Ross

  Review of 2/15/20, following an experience of 2/15/20 by CONNOR B. *

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• 5 / 5 1

  

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  They are responsive to all questions and help educate me on the options of traveling to the different destinations and give different quotes for different travel times for me to choose.

  Review of 2/13/20, following an experience of 2/12/20 by NORRIS C. *

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• 5 / 5 1

  

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  Happy so far - Catherine has been really helpful finding us flights and seats for our trip to Spain next fall.

  Review of 2/12/20, following an experience of 2/7/20 by ELEAZAR L. *

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• 5 / 5 1

  

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  Very hard and determined .

  Review of 2/11/20, following an experience of 2/11/20 by ISIDRO D. *

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• 5 / 5 1

  

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  Works very hard on his booking.

  Review of 2/11/20, following an experience of 2/11/20 by AMELY E. *

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• 5 / 5 1

  

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  Trevor was on call and didn’t rest until he found my fiancé and I flights for our Italian vacation this summer. He was very considerate and accommodating. It was great knowing I was getting the best price for such a major, important trip. Would highly recommend Trevor and Go Fly First! Will be using again for our next trip to Europe!

  Review of 2/9/20, following an experience of 1/28/20 by JACEY P. *

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• 5 / 5 1

  

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  Nick has performed skillfully, with great care and professionalism. Outstanding service, as we say for a job well done in the US Navy, Bravo Zulu.

  Review of 2/7/20, following an experience of 2/4/20 by ERWIN C. *

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• 5 / 5 1

  

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  Excellent! I am in the process of ordering new tickets for a flight in September from Nick Ross who handled my last flight from Guam to Narita and then to SFO. He is very competent.

  Review of 2/7/20, following an experience of 2/6/20 by WHITNEY H. *

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• 5 / 5 1

  

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  Very helpful and works hard

  Review of 2/7/20, following an experience of 1/6/20 by EZRA M. *

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• 5 / 5 1

  

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  I usually try and do travel myself, but after finding Nick Ross, I will only use him from now forever. He’s smart, respectful, attentive and cares! He got me everything I wanted and went the extra 10 miles for me. I am so impressed!!!! Nick Ross is a rock star!

  Review of 2/6/20, following an experience of 1/10/20 by CHET J. *

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• 4 / 5 1

  

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  Good service, good prices!

  Review of 2/3/20, following an experience of 1/30/20 by GRACIELA M. *

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• 5 / 5 1

  

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  Great service and attention given to every detail

  Review of 1/28/20, following an experience of 1/28/20 by COLIN G. *

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• 5 / 5 1

  

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  Eddie - You are the best!

  Review of 1/28/20, following an experience of 1/24/20 by PAULA S. *

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• 5 / 5 1

  

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  Excellent customer service!

  Review of 1/28/20, following an experience of 1/28/20 by BUDDY L. *

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• 5 / 5 1

  

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  Clint has been terrific! He secured tickets for me and my daughter in short order, and provided options from which to choose.

  Review of 1/27/20, following an experience of 1/26/20 by DREW O. *

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• 5 / 5 1

  

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  Superior prices and customer service

  Review of 1/20/20, following an experience of 1/19/20 by BLAKE W. *

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• 5 / 5 1

  

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  Great service and prices to Vietnam!

  Review of 1/16/20, following an experience of 1/16/20 by TALIA K. *

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• 5 / 5 1

  

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  Excellent customer service made my journey tension free. I will definitely use them again.

  Review of 1/15/20, following an experience of 1/15/20 by RAHEEM F. *

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• 5 / 5 1

  

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  Excellent friendly service

  Review of 1/14/20, following an experience of 1/14/20 by ELOISE R. *

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• 5 / 5 1

  

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  Carl helped me get a better rate with great service

  Review of 12/22/19, following an experience of 12/22/19 by JAZMYNE M. *

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• 5 / 5 1

  

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  The whole team has been spot on. They will do what it takes to assist you for your travel needs if all possible. They always perform.

  Review of 12/18/19, following an experience of 11/23/19 by ZECHARIAH G. *

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• 5 / 5 1

  

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  Always meet expectation 100%

  Review of 12/13/19, following an experience of 12/2/19 by ORAL H. *

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• 5 / 5 1

  

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  Clint is top of the shelf.

  Review of 12/5/19, following an experience of 12/4/19 by CALI P. *

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• 5 / 5 1

  

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  Dave Clarkson was great to work with

  Review of 11/30/19, following an experience of 11/28/19 by META B. *

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• 5 / 5 1

  

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  Very fast efficient service with a significant discount on my business class trip. I would most likely use their service in the future.

  Review of 11/21/19, following an experience of 11/20/19 by LINNIE S. *

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• 5 / 5 1

  

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  Tim first contacted me several months ago, but I had no firm travel dates. I told him possibly in October. I was about to call him when I received a call from him. I call that service. I told him what my travel plans were and within less than five minutes he emailed me several options. I bookend in less than ten minutes I had confirmation and the price was actually a bit more than 50% off published fare. I would definitely recommend Go Fly First!

  Review of 11/20/19, following an experience of 11/20/19 by ARDELLA B. *

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• 5 / 5 1

  

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  Prompt, thorough, professional.

  Review of 11/13/19, following an experience of 11/12/19 by LYLA R. *

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• 5 / 5 1

  

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  my agent Edward has been most caring and very preactive. Even though I ended up having to go with only an economy flight simply for financial reasons, when I was originally looking for a business flight due to some disabilities, his level of service remained superb. I do not think that I will ever use a different travel agency again in the future. I recommended your company to several friends already. Thank you very much and God bless you.

  Review of 11/1/19, following an experience of 12/9/19 by RIVER H. *

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• 5 / 5 1

  

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  Very satisfied...Friendly, prompt, efficient

  Review of 11/1/19, following an experience of 1/21/19 by PATIENCE W. *

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• 5 / 5 1

  

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  Questions are easier to use answer and…Questions are easier to use answer and they get to the point.Faye Turner was very professional and understands the industry. She was most helpful getting me good flights and good seats. I called other companies and were put on hold too long and I hung up. Faye was very thorough with the initial discussion and follow up communications. I will definitely call her for my next flight.

  Review of 11/1/19, following an experience of 10/3/19 by LEE S. *

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• 5 / 5 1

  

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  Valued serviceI was given excellent and efficient service by Clint Davies in making rather late bookings for my annual visit to France from New Zealand. Clint kept me constantly informed by phone and email and made special efforts to get the airlines I favoured.

  Review of 11/1/19, following an experience of 8/20/19 by DINA R. *

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• 5 / 5 1

  

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  Great TripI used ""Go Fly First"" for a trip to Europe this Spring. I worked with Edward and he did an absolutely great job. The flights he got us were the best, we got the seats we wanted, and the plane type we prefer.I would highly recommend this company and I will definitely use them for all my International travel.

  Review of 11/1/19, following an experience of 3/27/19 by CLEMMIE G. *

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• 5 / 5 1

  

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  Amazing ExperienceAmazing Experience, Nick took really good care of us, and helped us to fix some awesome flight, exactly how we wanted it. Definitely do it again and recommend it to others.

  Review of 11/1/19, following an experience of 8/14/19 by LINDSAY M. *

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• 5 / 5 1

  

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  Dream Honeymoon!Tony was so helpful and extremely responsive. The whole process was smooth easy, great options and was a really good deal! I will definitely be coming back in the future.

  Review of 11/1/19, following an experience of 1/21/19 by ADDISON F. *

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• 5 / 5 1

  

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  Nick Ross worked hard on my behalf and…Nick Ross worked hard on my behalf and I am satisfied with the results.

  Review of 11/1/19, following an experience of 6/1/19 by ALI U. *

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• 5 / 5 1

  

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  Quick response and very convenient.Always find best values and helpful.I want to come back and ask next trip to James again.

  Review of 11/1/19, following an experience of 1/20/19 by AISHA R. *

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• 4 / 5 1

  

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  It all went fine, thank you.

  Review of 10/29/19, following an experience of 10/28/19 by SELINA G. *

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• 5 / 5 1

  

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  brilliant and very professional

  Review of 10/25/19, following an experience of 10/9/19 by LAVINIA K. *

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• 5 / 5 1

  

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  We are highly satisfied with the customer service received. They were responsive and helpful. They really made our booking experience hassle free and reviewed our booking with us to make sure we were booking exactly what we wanted. We would recommend them and would definitely use their services again the next time we fly.

  Review of 10/23/19, following an experience of 10/23/19 by JOANNIE H. *

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• 5 / 5 1

  

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  Marcus D. patiently work with me to accomplish our double open-jaw tickets thank you, Marcus.

  Review of 10/23/19, following an experience of 10/17/19 by ANIKA P. *

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• 5 / 5 1

  

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  Clint was quick to respond, worked out a great deal for us. Stayed on top of business until flights were booked. Great job!!

  Review of 10/22/19, following an experience of 10/22/19 by BERNADETTE M. *

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• 5 / 5 1

  

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  James Garcia gives great, fast and friendly service

  Review of 10/19/19, following an experience of 10/18/19 by CAESAR A. *

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• 5 / 5 1

  

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  I'm a busy traveler each year and needless to say, I've went rounds juggling from different travel agencies in the hope of getting the best value for my money on flight tickets. I've never felt more so involved in coming up with the best decisions on how I can save money thru alternative routes and checking my flexibility on dates. Go Fly First always helps me come up with an informed decision each time. You guys are absolutely for keeps!

  Review of 10/17/19, following an experience of 9/30/19 by DALE M. *

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• 5 / 5 1

  

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  It was a pleasure doing business with Marcos he follows through with everything

  Review of 10/15/19, following an experience of 10/15/19 by BERTA N. *

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• 4 / 5 1

  

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  prompt call backs. understandable communications. decent price. helpful agent

  Review of 10/13/19, following an experience of 10/13/19 by PEARLIE N. *

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• 5 / 5 1

  

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  Very reliable and Fay was great

  Review of 10/8/19, following an experience of 10/8/19 by KORY W. *

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• 5 / 5 1

  

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  Edward is a treasure; he has helped me to get tickets to the most unusual destinations and always comes through. When I was unexpectedly hospitalized last year in Malta he helped me to get tickets home on Thanksgiving Day. I treasure him as a travel expert who is always thoughtful and efficient...

  Review of 9/23/19, following an experience of 9/23/19 by MAUDE N. *

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• 5 / 5 1

  

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  Great service at an amazing price!!! Will use again for sure!!!

  Review of 9/19/19, following an experience of 9/18/19 by JENNINGS C. *

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• 5 / 5 1

  

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  Legit, friendly and very easy to use! I am a repeat customer and will continue to be. Tim is especially great.

  Review of 9/10/19, following an experience of 9/10/19 by DEWAYNE L. *

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• 5 / 5 1

  

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  Edward is excellent

  Review of 9/4/19, following an experience of 9/4/19 by KAYDEN W. *

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• 5 / 5 1

  

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  I’ve been using goflyfirst for many years and they have never disappointed me.

  Review of 9/4/19, following an experience of 9/4/19 by JARRET G. *

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• 5 / 5 1

  

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  Tim Peters is very helpful and cooperative

  Review of 8/31/19, following an experience of 8/31/19 by DAPHNE O. *

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• 5 / 5 1

  

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  Excellent! From beginning to end, excellent! Our concierge Edward was simply the best, offering us extraordinarily gracious and knowledgeable service, and providing us with the best ticket fares we’ve ever had! Customers for LIFE!

  Review of 8/30/19, following an experience of 8/29/19 by KAYDEN S. *

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• 5 / 5 1

  

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  Reached out to Go Fly First on their web site and received prompt response. Clint (nicest guy ever) took care of everything and found us the best price and shortest layover flights to South East Asia. Go Fly First and Clint have all my future business. Thanks again!

  Review of 8/26/19, following an experience of 8/23/19 by BUD C. *

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• 5 / 5 1

  

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  I worked with Edward on this booking. He was very successful and responsible. He follow up and confirm business class seats with good price. We are planning to work with him in the future too.

  Review of 8/17/19, following an experience of 8/17/19 by BLAISE E. *

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• 5 / 5 1

  

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  Amazing Experience, Nick took really good care of us, and helped us to fix some awesome flight, exactly how we wanted it. Definitely do it again and recommend it to others.

  Review of 8/14/19, following an experience of 8/7/19 by BRENT K. *

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• 5 / 5 1

  

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  Very professional and knowledgeable exceptional service

  Review of 8/8/19, following an experience of 8/7/19 by DEDRICK G. *

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• 5 / 5 1

  

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  Big help. Found great rate on tickets

  Review of 8/1/19, following an experience of 8/1/19 by VIVIENNE S. *

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• 5 / 5 1

  

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  Dave was excellent, very committed to service. Have referred him to many others.

  Review of 7/23/19, following an experience of 7/22/19 by AUGUSTUS F. *

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• 5 / 5 1

  

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  This is the second year we have used Go Fly First for our trip to Europe. Edward, the agent we worked with at Go Fly First come up with some very creative ideas that made the trip possible. I will use the service in the future as they are very professional, helpful and willing to what is needed, even for complicated travel plans. I am completely happy with all the interactions I have had with Edward and the staff at Go Fly First. They are a top-notch team.

  Review of 7/20/19, following an experience of 7/20/19 by NEVA P. *

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• 5 / 5 1

  

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  Eddy always the best.

  Review of 7/18/19, following an experience of 7/18/19 by CARMELLA K. *

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• 5 / 5 1

  

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  Great team to work with there!

  Review of 7/18/19, following an experience of 7/18/19 by SAIGE H. *

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• 5 / 5 1

  

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  Excellent service.

  Review of 7/4/19, following an experience of 8/4/18 by BILLY B. *

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• 5 / 5 1

  

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  I have had really good service from Clint Davies. He used my preferred airlines and arranged convenient and brief layovers. He was a delight to deal with and I recommend him.

  Review of 6/28/19, following an experience of 6/12/19 by NORMA T. *

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• 5 / 5 1

  

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  Very helpful and responsive

  Review of 6/25/19, following an experience of 6/24/19 by JUVENAL J. *

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• 5 / 5 1

  

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  Nick Ross was very easy to work with and they saved me money and I got the flights that I wanted

  Review of 6/14/19, following an experience of 6/13/19 by CARROLL D. *

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• 5 / 5 1

  

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  Excellent! Nick Ross did a super job for me.

  Review of 6/13/19, following an experience of 5/5/19 by GILBERT C. *

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• 5 / 5 1

  

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  Nick was extremely helpful with my travel reservation.

  Review of 6/12/19, following an experience of 6/12/19 by HERMINA L. *

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• 5 / 5 1

  

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  Excellent service

  Review of 6/8/19, following an experience of 6/7/19 by NIKKO D. *

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• 5 / 5 1

  

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  I have never used this type of flight booking and wasn't sure. I soon realized the entire staff was going out of their way to find just what I wanted and within my price range. Tim kept at it until we found the right flight. Thank you so much and I will define use Go Fly First again.

  Review of 6/4/19, following an experience of 6/4/19 by ABE G. *

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• 5 / 5 1

  

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  It was an exceptional service. From the very beginning Clint Davies understood my trip requirements. He gave me a quote for business class tickets to Singapore but the price was out of my budget. On his own he took the initiative to suggest premium economy tickets to Singapore with Cathay Pacific. The price for this airline worked for us. He was always available for my call, texts and emails. The problem or rather a bump happened when my infant was not allowed a seat when I had asked for a seat for the infant. Clint agreed that he had made a mistake and he tried his best to fix it. It takes an honest person and a very good employee to admit to his mistake. It will be disappointing to hear if you let Clint go from the company because he is a hard worker, excellent consultant and an honest person. Hope this feed back let his stay with the company and let him thrive. I would love to work with Clint again. Hope this helps

  Review of 5/31/19, following an experience of 5/30/19 by OMA Q. *

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• 5 / 5 1

  

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  It was seamless working with Jason. He was prompt and courteous..

  Review of 5/30/19, following an experience of 5/30/19 by GRANT G. *

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• 5 / 5 1

  

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  very nice

  Review of 5/18/19, following an experience of 5/8/19 by ARCH P. *

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• 4 / 5 1

  

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  I am traveling in Europe 4 / 5 times in a year with my wife. Marcus try is best but .......need to be clear and specific on the first time, took several calls to fulfill my request. But I will call again for my next trip in December.

  Review of 5/16/19, following an experience of 5/16/19 by MAUDIE S. *

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• 5 / 5 1

  

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  Easy to use.

  Review of 5/14/19, following an experience of 5/14/19 by LEON R. *

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• 5 / 5 1

  

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  They are awesome to work with saved us time and money!

  Review of 5/12/19, following an experience of 5/12/19 by BREANA W. *

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• 5 / 5 1

  

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  Tim was amazing

  Review of 5/10/19, following an experience of 5/9/19 by RENEE B. *

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• 5 / 5 1

  

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  Marcus hung in there and made the sale

  Review of 5/9/19, following an experience of 5/9/19 by CHAIM V. *

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• 5 / 5 1

  

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  Carl was great

  Review of 5/5/19, following an experience of 5/5/19 by DERRICK L. *

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• 5 / 5 1

  

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  great

  Review of 5/3/19, following an experience of 5/3/19 by GENNARO Q. *

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• 5 / 5 1

  

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  Tony Adams is an excellent agent. He promptly finds the best travel options for me and looks further if necessary. He is always very pleasant. I will use his services again.

  Review of 4/27/19, following an experience of 4/26/19 by VANCE J. *

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• 5 / 5 1

  

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  I enjoy working with Eddy Tou

  Review of 4/27/19, following an experience of 4/27/19 by LENNIE L. *

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• 5 / 5 1

  

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  "Thank you' to Edward Millicent

  Review of 4/27/19, following an experience of 4/26/19 by ROZELLA R. *

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• 5 / 5 1

  

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  service and follow up is always outstanding

  Review of 4/25/19, following an experience of 4/24/19 by ODESSA A. *

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• 4 / 5 1

  

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  Later

  Review of 4/24/19, following an experience of 4/24/19 by WELLINGTON W. *

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• 5 / 5 1

  

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  Edward did a great job for us and he was very responsive to our requests for date changes and seat preferences. We are very happy that we used Go Fly First.

  Review of 4/19/19, following an experience of 4/19/19 by ABIGALE N. *

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• 5 / 5 1

  

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  Great work by Nick Ross. Would use Go Fly First again.

  Review of 4/17/19, following an experience of 4/16/19 by SKYLA S. *

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• 5 / 5 1

  

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  Eddy Toy always provided excellent service. Well done. Lan

  Review of 4/11/19, following an experience of 4/11/19 by UNIQUE L. *

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• 5 / 5 1

  

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  My service with Mr Dave Carlson was excellent Thank him !

  Review of 4/9/19, following an experience of 4/9/19 by ELMIRA J. *

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• 5 / 5 1

  

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  No opinion, did everything over the phone

  Review of 4/5/19, following an experience of 4/4/19 by CLAUDE L. *

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• 5 / 5 1

  

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  Amazing website. I am so glad that I met Edward Walters, the best representative of all there!

  Review of 4/4/19, following an experience of 4/4/19 by NATASHA L. *

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• 5 / 5 1

  

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  I’ve gotten excellent service from Edward at GoFlyFirst. He has always managed to get great deals for me.and he lends a very personal touch to his service. Even when I have needed last minute tickets he has come through.

  Review of 4/3/19, following an experience of 4/3/19 by FRANCESCA L. *

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• 5 / 5 1

  

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  Welcoming and accommodating.

  Review of 4/3/19, following an experience of 4/2/19 by MACKENZIE M. *

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• 5 / 5 1

  

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  very good - easy to understand and to the point

  Review of 4/2/19, following an experience of 4/2/19 by ESTEVAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Nick was great, very patient and thorough.

  Review of 3/29/19, following an experience of 3/29/19 by SARINA H. *

  *Pseudonymized data at the request of the author

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