Customer reviews
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They were the only company who had what we needed
Review of , following an experience of by GREG C.
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Nice and easy.
Review of , following an experience of by JOEL L.
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FCD has the best fiber cables available, period, so there is no need to thank me for any additional orders I place for the best selection of products to replace our aging (think - “slower speed”) CAT 5E/6 cabling. Your products are the highest quality (at least for consumers), your selection, stock, on-line ordering system, product packaging, shipment packing, sense of customer fulfillment urgency, and dedication to customer satisfaction (as demonstrated by your “thank you” email I unexpectedly received!) is outstanding! Doing business with FCD is a pleasant experience that evokes nostalgia that I thought had long died as evidenced by the closing or merging of most all of the big-cap corporate entities that always focused on “Customer First” when I was growing up. Unfortunately most have vanished (e.g. Sears, Penny’s, Ma Bell’s AT&T, Woolworth’s, IBM, Panasonic, Radio Shack, etc.), with other large corporate entities today being a mere (small!) shadow of themselves (e.g. all legacy airlines, GM, Ford, Chrysler, etc.). I am also very impressed with your inclusion of fiber cable testing results, performed with the best (Fluke) testing equipment available! It’s attention to these small details (like this surprise Thank You Again email!) and the extra work FCD has to preform, for example, to keep those item specific testing results with the actual physical cable as it moves through your production, testing, packaging, storage, and shipping process! I’m an old man, so my thought processes are “slower” now, so my planning efforts to calculate what I need for a project isn’t a “one order and done” step now, so it’s nice to know I can depend on FCD to keep my project moving, even if my memory doesn’t! Thank you for being as great as you are, attending to details I never knew that could help me, but most of all, by treating me like I’m your most important customer!
Review of , following an experience of by ROCKY S.
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Really nice selection of product that are high quality and priced right. mostly in stock for fast shipment.
Review of , following an experience of by JOHN J.
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Product is good and the pricing competitive. The shipping costs are outrageous
Review of , following an experience of by PAUL R.
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Received my order the next day. No issues what-so-ever. Good quality product. Would definitely recommend this to anyone looking for quality patch cords.
Review of , following an experience of by CHRIS H.
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Fibercables Direct shipped my order out right away and the online order process was easy to navigate and complete.
Review of , following an experience of by ZENOBIA H.
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I had trouble completing my order online, but the customer service person was able to do it, and I got my order in very good time.
Review of , following an experience of by ROGER C.
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I have ordered from Fiber Cables Direct over 3 different times and have been impressed with the pricing, shipping and speed of processing the orders. The best place to get every type of fiber cable you might need.
Review of , following an experience of by ERIC B.
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I've placed two orders for fiber to be buried between building to expand my home network. FCD has always provide a great product in a very timely manner. If ever I need more, I will go to them.
Review of , following an experience of by PAUL S.
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Fiberglass direct is a very reliable company they ship very fast and my orders have always been exactly what I needed
Review of , following an experience of by MARGUERITE M.
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Easy ordering and fast delivery.
Review of , following an experience of by STEVEN J.
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I can always rely on Fiber Cables Direct. In most often cases I'll need a patch cable in a moment's notice and FCD have always delivered on time. Great customer service as well.
Review of , following an experience of by MICHAEL G.
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Awesome products and service, Thanks!
Review of , following an experience of by EMORY R. *
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Great service. They called me the same day I placed the order to make sure I got what I needed.
Review of , following an experience of by MARK B.
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Fast service, good product and pricing
Review of , following an experience of by MIKE H.
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Always fast & right!
Review of , following an experience of by JIM S.
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Quick, accurate, cost efficient!
Review of , following an experience of by ERIC L.
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Website was very easy to navigate.
Review of , following an experience of by DARRELL S.
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Fiber Cables Direct is absolutely fantastic! They caught a mistake in my order and gave me a call immediately. It turned out I had ordered the wrong cable. If they hadn't intervened, I would have received something incompatible with my installation, leading to extra costs and wasted time. I'm definitely sticking with Fiber Cables Direct for future purchases. Thanks a bunch!
Review of , following an experience of by GREG L.
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Very good.
Review of , following an experience of by BRUCE W.
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Ordering custom cords were easy and without limitation. Shipped out quickly with notifications of delivery. Products worked great for the needs of the equipment.
Review of , following an experience of by LANCE G.
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Requested 2day shipment and shipment was sent out UPS ground and shipment still has yet to arrive to destination now working on 2 weeks.
Review of , following an experience of by LUCY D.
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Great
Review of , following an experience of by DAVID B.
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Amazing choices.
Review of , following an experience of by ROBERT R.
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Items are readily available.
Review of , following an experience of by JUSTIN B.
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Fast payment. Great Price! Will order again!!
Review of , following an experience of by DERRICK M.
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Great website, low prices, fast shipping,and great products. what else would you want? answer. Nothiing.
Review of , following an experience of by CHARLES S.
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They always have the fiber cables I need and can be picked up within the hour.
Review of , following an experience of by JUSTIN B.
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The vendor contacted me when an items was a few days delay. Great communications from the supplier.
Review of , following an experience of by RALPH S.
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Product as described. Quick shipment.
Review of , following an experience of by DOUGLAS M.
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Hello you asked me to rewrite my commet. I will not Lie by saying this product is good. It is not good. It does not work. I will not say that it does just to give you a good rating it does not work. I am not going to tell the public it is a good product when indeed it is not. I will not recommend this projuct to anyone.
Review of , following an experience of by ELAINA G.
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Quick delivery
Review of , following an experience of by GREG J.
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they were prompt, efficient and I received the cables within 3 business days
Review of , following an experience of by JOHN V.
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great
Review of , following an experience of by MARK J.
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Bendable boot solved a small space problem.
Review of , following an experience of by CLAUDIA F. *
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Excellent customer service
Review of , following an experience of by DAVID B.
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Great
Review of , following an experience of by NATE R.
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FCD is one of the best companies to deal with. In a seemingly world where no one seems to stand behind their product and customer service is non existant, FCD always delivers and stands behind their product and has excellent customer service. I hope this never changes.
Review of , following an experience of by GARY B.
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Exactly what we needed, and order was filled right away
Review of , following an experience of by MARGUERITE M.
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Deals Unfairly, order was cancelled v with in 2 hrs of order placed, when called customer service we were told order already processed by Federal Express which was unbelievable, the order so far never received till today 08/21/23 2.55 pm. Will advise our credit card Bankers ( the one we used for payment) to hold the payment or to recall, we wait 3 working days form tomorrow 08/25/23.
Review of , following an experience of by MUHAMMAD K.
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Fast and polite. Packare was packed very well and the spool was wound cleanly. I'll definitely be using Fiber Cables Direct for all of my future fiber needs!
Review of , following an experience of by DINA H. *
*Pseudonymized data at the request of the author
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Very good, no problems were found.
Review of , following an experience of by CHARLES M.
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We needed our order in a rush and you made it happen!
Review of , following an experience of by SHAWN B.
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Delivered to quickly,
Review of , following an experience of by CHRIS F.
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I found ordering was a breeze and the turnaround time for receiving the materials was excellent!
Review of , following an experience of by MICHAEL L.
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The cables are good quality, the price is more than fair. I call the costumer service number and they were able to answer all my questions and guide me to buy what I needed. I ordered with fast shipping and in 2 days my order had arrived. I'm really satisfied with the experience.
Review of , following an experience of by MARIA JOSE A.
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I normally have stuff delivered to my street address, but I inadvertently used my PO box for shipping and while UPS should have delivered, USPS rejected it and I was stuck with the possibility of a missed deadline. Julie Fernandez took my call, located the package, and had it sent back out (with an updated address). Thank you so much! AAA service.
Review of , following an experience of by DHARAM K.
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Quick, easy and cable and coupler work perfectly
Review of , following an experience of by MATTHEW P.
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Very friendly and easy way to order fibers. And a very good service.
Review of , following an experience of by MIGUEL S.
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Customer Service - Excellent , very attentive Delivery - On Time Overall Satisfaction - Awesome Thank you.
Review of , following an experience of by LUCY J.
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Easy to find all parts and cables that I needed for my order. Fast checkout, lightning fast shipment.
Review of , following an experience of by PHILIP L.
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Fast and easy to work with. They have been critical in expanding my infrastructure.
Review of , following an experience of by BRIAN A.
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Fast delivery, quality product. Happy!
Review of , following an experience of by COREY D.
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Product was exactly what I had ordered.
Review of , following an experience of by MICHAEL L.
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Shipped really fast. Just installed to my client and worked great.
Review of , following an experience of by JASON C.
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They have what I need, when I need it. Always great service.
Review of , following an experience of by MICHAEL B.
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Great pricing for quality products... can't be beat!
Review of , following an experience of by JAMES F.
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Needed 20 cables of older tech OM1 fiber, hard to find in any qty anywhere. Wasted hours calling the big wholesale vendors. Found FiberCables direct though google search. QUICK processing to shipping, ordered on Friday 2pm and received in Ohio Monday 11AM. Website / UI / speed could use improvement. I'll take that over vendors that don't show if they have the product, can't respond, or say they have it until you ask for more than one item and only have one.
Review of , following an experience of by KIRK H.
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I'm a cable puller... Not so good when trying to bend through conduit. Easily will break "tough cable" and "pull rated".... Not Armored fiber from FCD!
Review of , following an experience of by GREGORY B.
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item arrived in a timely manner and was wrapped to ensure no damage in shipping
Review of , following an experience of by GUSTAVO M.
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Quick and easy ordering.
Review of , following an experience of by RIC S.
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My order came fast. Thank you for the speedy delivery.
Review of , following an experience of by CRISANTA W.
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This is the best one I’ve ever used
Review of , following an experience of by ISIAH W.
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Item was as expected. Time will tell the durability. Getting a response from customer service was an issue.
Review of , following an experience of by KEVIN A.
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Site is OK
Review of , following an experience of by KHONIE S.
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Quality cable, delivered very promptly. Excellent customer service. It turns out I ordered the wrong cable. When I called to ask for an exchange, they didn't have the cable I needed in stock but upgraded me to a faster cable at no charge. And they gave me the 10 percent discount I had used on the original cable. The replacement cable arrived in a couple of days. Very pleased with the transaction.
Review of , following an experience of by ALEX K.
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Order shipped promptly A++.
Review of , following an experience of by MARK R.
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Easy purchase and quick delivery.
Review of , following an experience of by WERNER Y.
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Easy ordering experience with rapid turn around.
Review of , following an experience of by ANDREW T.
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Easy to use website and was able to find exactly what I needed. 10/10
Review of , following an experience of by THOMAS S.
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Excellent customer service. Super fast shipping. This company is like dealing with a company before customer service in this country turned terrible. Nice people. Great prices. I ordered FO cable for a long distance run and then the connection cleaner. All worked out great. This was a DIY job for me with no experience.
Review of , following an experience of by MARLENE P.
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Everything was delivered with no damage to the fiber jumpers, but there was some damage to the shipping boxes when they arrived. Out of the entire order only one item was not shipped, but when this was reported back to FCD, it was quickly filled within a couple of days.
Review of , following an experience of by CHARLES M.
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Extremely fast shipping and order was great quality!
Review of , following an experience of by IAN M.
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Product was perfect and on time
Review of , following an experience of by RALPH S.
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Easy to find exactly what I needed! My first order with Fibercables Direct. Impressed that it arrived at my desk the next day ready for field install soon thereafter.
Review of , following an experience of by RON T.
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I had a very good service.
Review of , following an experience of by MIGUEL S.
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Customer service and sales people are very good, and delivery is also accurate and fast, and I am satisfied.
Review of , following an experience of by JI HWAN J.
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They are FAST and Accurate of ordering. The price are unbeatable if it is standard they have in stock. Whenever custom, that is a different issue but that apply to everyone else also
Review of , following an experience of by ERIC L.
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Very good
Review of , following an experience of by MIGUEL S.
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Website was easy to use. Found what i needed quickly. Stock was sufficient to fill my order! Quick and Easy!
Review of , following an experience of by STEPHEN F.
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Awesome selection, great pricing and free shipping, what a great place to shop.
Review of , following an experience of by KEN F.
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Quick and customer focused.
Review of , following an experience of by ANDREW B.
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possible need to check site, credit information was stolen after order was placed
Review of , following an experience of by RYAN H.
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We are moving into a new building, and as usual there are several last minute network redesigns due to changing business needs. As a result I've needed rush shipments of fiber on 3 different occasions. Every time FiberCablesDirect shipped immediately and I had the cables the next day. Best customer service I've received from an IT source in a long time.
Review of , following an experience of by BO W.
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I placed two orders and my credit card information was compromised after each of them. This caused me to replace my card twice in two weeks.
Review of , following an experience of by ROBERT G.
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Quick shipping and very responsive
Review of , following an experience of by DANIEL T.
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Great company to order from. Easy product configuration, good pricing and the shipping was very quick and securely packaged.
Review of , following an experience of by MIKE P. *
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Fast and efficient
Review of , following an experience of by MAEGAN H. *
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Shipped when you said it would and great customer service by Sasha French!
Review of , following an experience of by KARLI W. *
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Recieved the product fast with no issues.
Review of , following an experience of by DELANEY W. *
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Ordered non-stocked fiber cables (Duplex LC OM1 of various lengths). Made to order and shipped within 2 days. Great service.
Review of , following an experience of by MANDY Z. *
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Customer Service was so on top of their game. They understood how urgently I needed the cables and processed it right away. In the midst of that she noticed that the price was higher than what I originally ask for; and promptly called me ask if application is for indoor only use which would drop my price to more that half of indoor/outdoor style. Product arrive next day as promised. Thank you Julie
Review of , following an experience of by ABRAHAM Y. *
*Pseudonymized data at the request of the author
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I’ve ordered from you twice. Both times within 24 hrs my credit card info has been hacked. I’ll go somewhere else going forward.
Review of , following an experience of by MARCOS L. *
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The site is very easy to navigate and the customer service is excellent. We have been a customer for 4.5 years. NEVER disappointed.
Review of , following an experience of by BESSIE G. *
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Extremely fast turn around with an amazing selection. Hard-to-find specialty fiber cables right in their inventory makes fibercablesdirect a great resource for any project.
Review of , following an experience of by LARRY S. *
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We were sent the incorrect cable lengths. Packing slip was correct, but the lengths we received were not correct.
Review of , following an experience of by ALICE S. *
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Fast shipment, cable was exactly what we were looking for
Review of , following an experience of by LIZA M. *
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Great help by phone to make sure I was purchasing the right products. Easy online ordering, and the order arrived in just a few days.
Review of , following an experience of by JULIE D. *
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Best fiber I’ve found. Use it all over
Review of , following an experience of by LUTHER K. *
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They had what I needed, they also went the extra distance to provide resources and basic knowledge.
Review of , following an experience of by JAYLON E. *
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It was easy to order the fibers and the delivery was on time.
Review of , following an experience of by LAURIE H. *
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Good! Very good!
Review of , following an experience of by ALANA D. *
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every thing we needed and quick delivery
Review of , following an experience of by DEVYN W. *
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Been using them for years - best customer service I have ever experienced! Great product and prompt shipping. If something is out of stock they go out of their way to figure out an alternative solution.
Review of , following an experience of by DALE D. *
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Ordering through them was extremely seedless and everything came as advertised! Will be ordering more things from them in the future
Review of , following an experience of by ALBERTO N. *
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Very well made cables, very fast shipping, someone actually answers the phone and has answers to your questions. Great working with them.
Review of , following an experience of by ELIZA F. *
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Good quality and fast service.. they've rescued my clients a few times..
Review of , following an experience of by FREIDA Q. *
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What a Great find! This Company is Fantastic Great Prices, Great Service, and Speedy Shipping….they hit the trifecta of excellence
Review of , following an experience of by DORCAS M. *
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Shipped and received quick!
Review of , following an experience of by PROVIDENCI J. *
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5 Stars because you can call them and get a human who can do something on the other end. They seem to be very flexible and accommodating as well. Thanks for the help.
Review of , following an experience of by ELENOR G. *
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Arrived way before I expected it, amazing packaging that leaves no question to whether it was safe during transit.
Review of , following an experience of by OWEN M. *
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Very quick shipment and had everything I needed to complete job
Review of , following an experience of by MAC H. *
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