Customer reviews for epicpull.gg

Customer reviews

• 5 / 5

  

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  Excellent quality, card looks like a 10

  Review of 2/22/25, following an experience of 2/21/25 by TREVOR A.

• 5 / 5

  

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  Arrived just as described got some awesome cards for free including a graded 10 card would definitely recommend

  Review of 2/20/25, following an experience of 2/19/25 by BETHEL G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Cards got here pretty quickly. They look pretty good. Very satisfied with my experience. I recommend this to all my buddies when I get the chance.

  Review of 2/15/25, following an experience of 2/11/25 by MICHAEL V.

• 2 / 5

  

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  Thanks for the ripped and crushed booster box asses

  Review of 2/15/25, following an experience of 2/7/25 by THAD T.

  Answer by epicpull.gg

  

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  We’re sorry to hear that your experience was less than ideal, and we appreciate you taking the time to share your feedback. If your booster box arrived ripped or crushed, or the condition of any cards was worse than advertised, please reach out to our support team at support@epicpull.gg. We offer a guarantee in cases where the condition isn’t as described, and we’d like the opportunity to make this right. Thank you again for letting us know—we value your feedback and hope you’ll give us another chance to provide a better experience.

• 1 / 5

  

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  pull rates are terrible, customer service is terrible, site works like the government designed it. says Near Mint Condition and after waiting over a month, got the cards and there's damaged corners. spent about $160 to pull 3 cards worth about $8 each. DON'T WASTE YOUR MONEY

  Review of 2/9/25, following an experience of 2/1/25 by JAMAL L. *

  *Pseudonymized data at the request of the author

  Answer by epicpull.gg

  

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  We’re sorry to hear that your experience wasn’t a positive one, and we appreciate you taking the time to leave a review. We take all feedback seriously and want you to know that we’ve made some important updates as of February 5: • We’ve improved pull rates by up to +5% across all boxes. • We’ve also fixed bugs and significantly enhanced our site’s speed to provide a smoother pull experience. Regarding the card condition you received, we understand how frustrating it is to expect Near Mint but end up with damaged corners. If the condition you receive is worse than advertised, please reach out to us at support@epicpull.gg. We do offer a guarantee for situations where the card’s condition isn’t as described. Once again, thank you for sharing your concerns. Your feedback is incredibly valuable, and we hope you’ll give our updated system a chance to deliver a better experience next time. If there’s anything more we can do, don’t hesitate to let us know.

• 2 / 5

  

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  Took an unbelievably long time to get my order to me. Still haven’t even shipped one of my orders from December 11th and today is 1/22.

  Review of 1/24/25, following an experience of 1/22/25 by IAN T.

  Answer by epicpull.gg

  

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  Hi, we are deeply sorry for your package to be delayed. We will usually process shipments within 2-4 weeks and you will be able to receive your items within 4-6 weeks. There may be delays due to shipping carriers or holiday schedules so please understand. We always try our best to deliver you the best possible quality card and therefor we may take longer than expected. Thank you for your understanding and we wish you the best. EpicPull Support Team

• 4 / 5

  

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  I spent a lot of money to get nothing too crazy but I was aware of what I was doing before I started. It was overall fun and when you do win something it’s pretty exciting. I would recommend giving it a try but being aware of what you’re partaking in!

  Review of 1/19/25, following an experience of 1/18/25 by RILEY D.

• 5 / 5

  

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  Cards were near mint and came fast!

  Review of 1/16/25, following an experience of 1/15/25 by DANIEL D.

• 5 / 5

  

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  Had a somewhat large withdrawal from EpicPull containing cards, packs, and an ETB from late October. After contacting support to get a status update, I was extremely pleased to hear that only one missing item was remaining and just received my delivery today, Dec 16, and everything was packed well and came in excellent condition! Thank you so much EpicPull team!

  Review of 12/17/24, following an experience of 12/16/24 by PETER L.

Reviews displayed in chronological order