Customer reviews for DirectDeals.com

Customer reviews

• 5 / 5 1

  

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  I was having problems download and activating my Office 2021. Suraj showed extreme patience in helping me through the process. He took over and completed the entire process.

  Review of 4/22/24, following an experience of 4/21/24 by LIONEL O.

• 5 / 5 1

  

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  Ankush explained the product I intended to purchase and provided a discount coupon. Great customer service.

  Review of 4/22/24, following an experience of 4/21/24 by WILFRED R.

• 5 / 5 1

  

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  Suraj was very helpful with resolving an issue I had with a mistake I made on my order.

  Review of 4/22/24, following an experience of 4/21/24 by LETICIA D.

• 5 / 5 1

  

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  Took a chance on Directdeals site and ordered Office 2021. Received email to download & Product key in just a few minutes. Everything went very smoothly! Will order from them again! Thank you Suraj!

  Review of 4/22/24, following an experience of 4/21/24 by JON O.

• 5 / 5 1

  

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  Suraj was a pleasure to speak with today. His knowledge, listening skills and kindness makes him an asset to your customer service team. Thank you.

  Review of 4/22/24, following an experience of 4/21/24 by SANTIAGO R.

• 5 / 5 1

  

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  Ankush was very helpful and got the product key activated for me. When I called, he understood my request and assisted immediately.

  Review of 4/22/24, following an experience of 4/21/24 by JODI R.

• 5 / 5 1

  

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  Anamul was amazing! I bought the wrong product, Windows 10 pro, I needed 11 pro and was about to give up. He Answered on the first ring, fixed my issue in a mater of seconds literally.

  Review of 4/22/24, following an experience of 4/21/24 by JAN S.

• 5 / 5 1

  

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  Very professional a quickly resolved my issues.

  Review of 4/21/24, following an experience of 4/20/24 by NICOLAS F.

• 5 / 5 1

  

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  Suraj was super responsive and helpful! Thank you for helping me find the product I was looking for quickly.

  Review of 4/21/24, following an experience of 4/20/24 by WARREN S.

• 5 / 5 1

  

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  Ankush was very helpful with explaining the process of receiving and downloading my purchase. Very friendly, knowledgeable, and professional!

  Review of 4/21/24, following an experience of 4/20/24 by SALVADOR W.

• 5 / 5 1

  

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  The assistant Anamul was very helpful, efficient and pleasant to talk to. Thank you.

  Review of 4/21/24, following an experience of 4/20/24 by HORACE R.

• 5 / 5 1

  

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  I purchased Microsoft office and they initially sent me the wrong product key. Ankush from customer service was kind enough to quickly send me a new key and even waited until I fully downloaded, installed, and signed into Microsoft to make sure everything was ok.

  Review of 4/21/24, following an experience of 4/20/24 by GARY M.

• 5 / 5 1

  

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  Ankush was able to quickly and efficiently help me with my questions. He was awesome. Keep up the good work.

  Review of 4/21/24, following an experience of 4/20/24 by RUFUS A.

• 5 / 5 1

  

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  Suraj was very patient and helpful. My computer is slow & he had to wait on it. He did an excellent job and I would highly recommend him. Thank you John.

  Review of 4/21/24, following an experience of 4/20/24 by SHANNON M.

• 5 / 5 1

  

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  My Technician Anamul was very helpful, and walked me through step-by-step on how to download Office 365.

  Review of 4/21/24, following an experience of 4/20/24 by CHARLIE O.

• 5 / 5 1

  

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  I initially had some problem with the installation as I choose the wrong window version. However, when I contacted the support through chat, Anamul helped me out to straighten out everything. Thank you

  Review of 4/21/24, following an experience of 4/20/24 by CLAUDE R.

• 5 / 5 1

  

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  I would like to recommend these folks for software. I had a problem loading it onto my son's laptop. It really wasn't going to work. I asked for a refund and they quickly took care of it.

  Review of 4/21/24, following an experience of 4/20/24 by SCOTT F.

• 5 / 5 1

  

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  Suraj remote connected to my computer and installed my newly purchased MS Word Office

  Review of 4/21/24, following an experience of 4/20/24 by ORLANDO H.

• 5 / 5 1

  

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  Ankush was very helpful, I would promote him to a higher station to further assist customers.

  Review of 4/21/24, following an experience of 4/20/24 by ADAM R.

• 5 / 5 1

  

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  Suraj was very helpful to me

  Review of 4/21/24, following an experience of 4/20/24 by MILTON N.

• 5 / 5 1

  

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  My tech was Suraj and he was very professional, courteous, and helpful. He was very clear on what needed to be done and there was no need to log in several times.

  Review of 4/21/24, following an experience of 4/20/24 by MANUEL A.

• 5 / 5 1

  

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  I was helped by Suraj today. He was a great helped & solved my problem quickly. Great service!!!

  Review of 4/20/24, following an experience of 4/19/24 by GIANNA H.

• 5 / 5 1

  

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  Suraj assisted me in the installation of my product. I was a bit nervous to turn control over but he did a super job. Thank you

  Review of 4/20/24, following an experience of 4/19/24 by ELIZABETH P.

• 5 / 5 1

  

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  Ankush did a great work and I am very happy and satisfied with his assistance and professionalism, which is why I am giving him five stars. I could give six stars, if I had that option. Thanks Ankush, for your great customer service.

  Review of 4/20/24, following an experience of 4/19/24 by HALLIE E.

• 5 / 5 1

  

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  Anamul from customer support was extremely helpful today. When I first started installing, the product key seemed to be accepted without actually downloading the software. Anamul helped me out and stayed on through installation. Nice experience.

  Review of 4/20/24, following an experience of 4/19/24 by SEBASTIAN D.

• 5 / 5 1

  

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  Ankush was terrific. I had trouble getting a yahoo email account into the Outlook software I had just purchased from Directdeals, and he took care of everything very efficiently and in a timely manner. Thank you!

  Review of 4/20/24, following an experience of 4/19/24 by SUTTON S.

• 5 / 5 1

  

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  reasonably priced, well supported by knowledgeable and caring staff.

  Review of 4/20/24, following an experience of 4/19/24 by JOHAN B.

• 5 / 5 1

  

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  Anamul was my installation guide. I was pleased with his help getting my Office installation working.

  Review of 4/20/24, following an experience of 4/19/24 by JAYCE W.

• 5 / 5 1

  

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  Anamul was super helpful and efficient

  Review of 4/20/24, following an experience of 4/19/24 by AIDEN J.

• 5 / 5 1

  

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  Suraj was very helpful and timely. 5 stars

  Review of 4/20/24, following an experience of 4/19/24 by LYLA S.

• 5 / 5 1

  

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  reasonably priced, well supported by knowledgeable and caring staff.

  Review of 4/20/24, following an experience of 4/19/24 by NICO B.

• 5 / 5 1

  

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  I would like to report that your technician did a great and professional installing my Outlook App. Fast and professional!! 5 stars!!

  Review of 4/20/24, following an experience of 4/19/24 by ESMERALDA E.

• 5 / 5 1

  

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  I was having trouble accessing the software, it wouldn't save. Suraj was very helpful, but I am not so tech savvy, he accessed my computer and fixed it so easily. I am very grateful!!

  Review of 4/20/24, following an experience of 4/19/24 by GIOVANNI G.

• 5 / 5 1

  

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  Ankush was fast and efficient! He helped me with my old mac to get it running again for a great price. You should keep him and give him a raise! Thanks Ankush.

  Review of 4/20/24, following an experience of 4/19/24 by HAYDEN B.

• 5 / 5 1

  

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  Suraj has been very helpful and right on it when I chatted him up. Great help!

  Review of 4/19/24, following an experience of 4/18/24 by CARSON R.

• 5 / 5 1

  

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  Prompt responses. Products as described

  Review of 4/19/24, following an experience of 4/18/24 by CARSON R.

• 5 / 5 1

  

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  The price was right, the delivery fast, and all installed and worked well.

  Review of 4/19/24, following an experience of 4/18/24 by HARMONY W.

• 5 / 5 1

  

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  I bought Outlook 2021 and was able to easily download it. I did have a few questions but they were all answered quickly and efficiently by customer service. I would recommend buying from this company again.

  Review of 4/19/24, following an experience of 4/18/24 by LOGAN P.

• 5 / 5 1

  

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  Can’t complain, really good product, really good price and less than 5 minutes to install. I’ll be back here for any other software needs.Thanks!

  Review of 4/19/24, following an experience of 4/18/24 by LOGAN P.

• 5 / 5 1

  

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  I love everything about my software. It is perfect for me and my college homework. Thank you

  Review of 4/19/24, following an experience of 4/18/24 by KINSLEY S.

• 5 / 5 1

  

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  Ankush has been very helpful and polite. He is trying hard to repair my problem with outlook. I will be happy if Ankush is my technician in the future

  Review of 4/19/24, following an experience of 4/18/24 by HARVEY H.

• 5 / 5 1

  

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  My experience with Suraj was Fabulous! He was very knowledgeable about the questions I asked and added more information to make things more clear. He was super fast with the assistance he gave me, and gracious with his customer service!

  Review of 4/19/24, following an experience of 4/18/24 by RONAN L.

• 5 / 5 1

  

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  My experience with Suraj was Fabulous! He was very knowledgeable about the questions I asked and added more information to make things more clear. He was super fast with the assistance he gave me, and gracious with his customer service!

  Review of 4/19/24, following an experience of 4/18/24 by KINSLEY S.

• 5 / 5 1

  

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  Getting Office Back on my Computer. I was in a terrible bind not being able to receive my mail or work on Microsoft Office components. I Needed Help; Ankush to the rescue, he was fantastic, very smart

  Review of 4/19/24, following an experience of 4/18/24 by RONAN L.

• 5 / 5 1

  

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  Recently purchased Microsoft office for mac.The price was very good. The installation was difficult a Directdeals technician spent considerable time and effort to help achieve a successful installation. This was outstanding service and easily earned a five star recommendation

  Review of 4/19/24, following an experience of 4/18/24 by HARMONY W.

• 5 / 5 1

  

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  Suraj was very helpful in solving our issue.

  Review of 4/19/24, following an experience of 4/18/24 by SPENCER R.

• 5 / 5 1

  

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  Anamul is absolutely wonderful. I downloaded the Visio and I couldn't get it to work on my laptop. He did a remote access help. I will definitely buy from them again !!!

  Review of 4/19/24, following an experience of 4/18/24 by VALERIE L.

• 5 / 5 1

  

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  I had problem installing software, it was my fault, but Ankush, who was the technician, made things right.

  Review of 4/19/24, following an experience of 4/18/24 by KINSLEY S.

• 5 / 5 1

  

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  I like the ease of delivery of your products, your customer service, and your pricing.

  Review of 4/19/24, following an experience of 4/18/24 by CARSON R.

• 5 / 5 1

  

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  I found Directdeals actually, by accident. I'm so happy I did. Customer service obviously means something to this company. I give Directdeals 5 stars.

  Review of 4/19/24, following an experience of 4/18/24 by RONAN L.

• 5 / 5 1

  

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  The transaction was super easy, licensing was just as easy. Had some issues installing the software but the tech support team was Excellent in helping me get going!

  Review of 4/18/24, following an experience of 4/17/24 by KATHERINE T.

• 5 / 5 1

  

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  I bought Microsoft Office 2021 Home and Business for Mac. I got the product key 5 minutes later and I was able to activate the software immediately and then it installed. A very pleasant and professional shopping experience from Directdeals. I highly recommend them

  Review of 4/18/24, following an experience of 4/17/24 by EDNA A.

• 5 / 5 1

  

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  Being security conscious, I was very apprehensive about buying software from a company I knew very little about, much less about downloading software from a link. But, I needed MS, it was a great price for the software. Took a chance, turned out great. Seamless download and install.

  Review of 4/18/24, following an experience of 4/17/24 by GLENDA B.

• 5 / 5 1

  

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  Easy process just following the direction that was given. Will use for my future needs.

  Review of 4/18/24, following an experience of 4/17/24 by ELSA S.

• 5 / 5 1

  

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  Got what I needed right away

  Review of 4/18/24, following an experience of 4/17/24 by NELSON S.

• 5 / 5 1

  

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  the Win11 key worked perfectly for an exceptional price. What more can I say!

  Review of 4/18/24, following an experience of 4/17/24 by CECILIA H.

• 5 / 5 1

  

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  Time from purchase to fully installed software was minimal, very straightforward, and well documented. Plan to make future purchases.

  Review of 4/18/24, following an experience of 4/17/24 by DEREK W.

• 5 / 5 1

  

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  Suraj was my customer service representative and he went above and beyond to solve my issue. I am so grateful for the awesome customer service I received today. Thank you so much!!

  Review of 4/18/24, following an experience of 4/17/24 by MARION H.

• 5 / 5 1

  

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  Thank you for your service after regular hours. I needed software in an emergency and you were right there to solve my problem.

  Review of 4/18/24, following an experience of 4/17/24 by VICKY D.

• 5 / 5 1

  

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  This was an easy download of Microsoft Office, and a question I asked was answered in a very timely manner. That is especially important to me as customer service is a must when dealing with any company.

  Review of 4/18/24, following an experience of 4/17/24 by RAMIRO C.

• 5 / 5 1

  

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  We have purchased many products from Directdeals and it has always been a great experience.

  Review of 4/18/24, following an experience of 4/17/24 by GUILLERMO M.

• 5 / 5 1

  

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  Purchase was easy. The installation had some problems but Ankush response the faster I ever experience. Solution was easy to understand and simple to execute.

  Review of 4/18/24, following an experience of 4/17/24 by MORRIS P.

• 5 / 5 1

  

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  I tried to install excel software and was unsuccessful, I got in touch with tech support, Suraj was excellent and very polite and helpful. I highly recommend Directdeals

  Review of 4/18/24, following an experience of 4/17/24 by LINDSEY C.

• 5 / 5 1

  

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  Just follow instruction can't beat the deal.

  Review of 4/17/24, following an experience of 4/16/24 by HARVEY H.

• 5 / 5 1

  

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  Purchased a key for Microsoft Office 2021 for Mac. Promptly received the key and excellent instructions on how to download and install the software. Instructions were spot-on, and installation went through without a hitch.

  Review of 4/17/24, following an experience of 4/16/24 by VALERIE L.

• 5 / 5 1

  

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  Great price and ease of install.

  Review of 4/17/24, following an experience of 4/16/24 by SPENCER R.

• 5 / 5 1

  

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  Ease of download and installing MS office 2021

  Review of 4/17/24, following an experience of 4/16/24 by DAVIS F.

• 5 / 5 1

  

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  Quick, easy and successful...glad I didn't go with similar price on Ebay, would have lacked directions for quick access to download at MS, and speed...took less than 15 minutes from start to finish

  Review of 4/17/24, following an experience of 4/16/24 by AMINA J.

• 5 / 5 1

  

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  Quick and easy checkout plus software activation, provided, the instructions are followed.

  Review of 4/17/24, following an experience of 4/16/24 by RONAN L.

• 5 / 5 1

  

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  What I was looking for, fast checkout and fast access to the software

  Review of 4/17/24, following an experience of 4/16/24 by GIOVANNI G.

• 5 / 5 1

  

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  My order was processed and delivered correctly within 15 minutes via email. It included comprehensive instructions to download and install Windows 11 and Office 2021.

  Review of 4/17/24, following an experience of 4/16/24 by JOHAN B.

• 5 / 5 1

  

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  I bought Office 2021 for my computer from Directdeals about 6 months ago, and was very happy with the process and the low price, so when I got a new laptop, I came right back to Directdeals to buy it again for my laptop. Once again, the process was easy and I quickly had Office 2021 running on my new laptop

  Review of 4/17/24, following an experience of 4/16/24 by GIANNA H.

• 5 / 5 1

  

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  good price, easy to download and install with simple instructions. Entire process took less than 10 minutes. Have only used for a few days but thus far product is working well

  Review of 4/17/24, following an experience of 4/16/24 by HARMONY W.

• 5 / 5 1

  

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  "My entire experience from purchase through software activation was very smooth and well documented. An excellent value overall"

  Review of 4/17/24, following an experience of 4/16/24 by LOGAN P.

• 5 / 5 1

  

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  Great experience for Microsoft Office 2021 Professional Plus.

  Review of 4/17/24, following an experience of 4/16/24 by KINSLEY S.

• 5 / 5 1

  

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  Very easy to purchase, check out, easy to follow instructions to download the software you need and easy instructions to install.

  Review of 4/17/24, following an experience of 4/16/24 by CARSON R.

• 5 / 5 1

  

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  The software is working great. It was easy to install; I just got a little confused on where to enter the registration key. However, when I opened a document on my computer, it prompted me to enter the key, so I was able to do it that way. It's been working perfectly ever since.

  Review of 4/17/24, following an experience of 4/16/24 by NICO B.

• 5 / 5 1

  

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  The purchase process was easy. Downloading and installing went smoothly. The price was excellent. Nothing more to ask for.

  Review of 4/17/24, following an experience of 4/16/24 by HAYDEN B.

• 5 / 5 1

  

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  Prompt immediate key delivery, easy payment

  Review of 4/16/24, following an experience of 4/15/24 by MATTHEW K.

• 5 / 5 1

  

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  Excellent product. Key arrived in seconds, very straightforward to load up and works beautifully. I have used Directdeals many times and will be doing so again.

  Review of 4/16/24, following an experience of 4/15/24 by IGNACIO F.

• 5 / 5 1

  

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  Easy to use and legit. Works great.

  Review of 4/16/24, following an experience of 4/15/24 by AMOS M.

• 5 / 5 1

  

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  Immediately received digital products. A minor problem was resolved promptly upon reporting, with a discount code for future orders! Excellent customer service

  Review of 4/16/24, following an experience of 4/15/24 by DEVIN D.

• 5 / 5 1

  

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  Great savings. Super easy to register and download the key.

  Review of 4/16/24, following an experience of 4/15/24 by JERRY M.

• 5 / 5 1

  

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  Fully functional and instantly available windows OS and office suites at beyond excellent prices!

  Review of 4/16/24, following an experience of 4/15/24 by LESTER G.

• 5 / 5 1

  

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  Was referred to this service by a friend, he was right. Super easy and inexpensive way to get Microsoft Office on your PC. Highly recommended

  Review of 4/16/24, following an experience of 4/15/24 by BOYD R.

• 5 / 5 1

  

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  Product arrived within a minute. Downloaded, installed and activated within 10 minutes without a hitch.

  Review of 4/16/24, following an experience of 4/15/24 by IRVING F.

• 5 / 5 1

  

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  Software was delivered immediately and all necessary instructions were clear and accurate. All downloaded and activated within 10 minutes.

  Review of 4/16/24, following an experience of 4/15/24 by FRANKLIN G.

• 5 / 5 1

  

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  I had a problem with down loading and setup. They responded quickly and gave instructions and followed through with me. Great to work with

  Review of 4/16/24, following an experience of 4/15/24 by JOHN E.

• 5 / 5 1

  

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  Got a Windows 11 Pro license in minutes. Was able to upgrade from Win 11 Home in under 30 minutes. Brilliant. Great price.

  Review of 4/16/24, following an experience of 4/15/24 by ROLANDO R.

• 5 / 5 1

  

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  This was a great experience. I needed the software immediately and received it.

  Review of 4/15/24, following an experience of 4/14/24 by ROLAND M.

• 5 / 5 1

  

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  Directdeals provided an MS Office for a discounted price and the product code worked. I have used them 2 times now for MS products and they are the real thing. They don't provide fake product codes.

  Review of 4/15/24, following an experience of 4/14/24 by RON R.

• 5 / 5 1

  

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  Have used Directdeals numerous times. Ordered the product and received, downloaded and activated it within 10 minutes.

  Review of 4/15/24, following an experience of 4/14/24 by MARC W.

• 5 / 5 1

  

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  Product was delivered immediately, uploaded and activated quickly. Excellent service and product - I will continue to use Directdeals

  Review of 4/15/24, following an experience of 4/14/24 by ELIJAH A.

• 5 / 5 1

  

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  Anamul was awesome! I stumbled greatly in getting my server up and running, but with his patient and well informed help I over came what I thought was a fatal error to achieve setup success

  Review of 4/15/24, following an experience of 4/14/24 by SHAUN E.

• 5 / 5 1

  

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  Everything was easy to follow and worked great! I saw the reviews and gave it a try because the rate was a low risk. I will be buying again. Much better than a subscription!

  Review of 4/15/24, following an experience of 4/14/24 by RANDY T.

• 5 / 5 1

  

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  I was looking for an economical way to own Microsoft office and this company provided exactly what I was looking for. I purchased it, downloaded it and have not found any glitches in the system. Thank you

  Review of 4/15/24, following an experience of 4/14/24 by MARION D.

• 5 / 5 1

  

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  Almost seamless buy and download. It took a little more effort to download the program file than I expected.

  Review of 4/15/24, following an experience of 4/14/24 by NATHANIEL P.

• 5 / 5 1

  

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  It was a little confusing at first on how to find what I'm looking for to redeem my purchase but after a little digging around, I found what I needed and the product is exactly like what it says

  Review of 4/15/24, following an experience of 4/14/24 by CARY LYONS C.

• 5 / 5 1

  

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  It was fast and easy to buy download, install, just follow the instructions

  Review of 4/15/24, following an experience of 4/14/24 by JIMMIE G.

• 5 / 5 1

  

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  Good service and good product and good price too.

  Review of 4/15/24, following an experience of 4/14/24 by LOREN S.

Reviews displayed in chronological order