Customer reviews for DirectDeals.com

5 / 5

Calculated from 4610 reviews obtained over the last 12 months

6968 reviews since 17/09/2019

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Information directdeals.com

  • Company

    DIRECTDEALS

  • Description

    For more than 25 years, DirectDeals.com has been the premier destination for discerning shoppers seeking exceptional prices on computers, laptops, computer peripherals, software licensing, and consumer electronics. At DirectDeals.com, we don't just offer products; we offer an unparalleled shopping experience. Come on in and discover the DirectDeals difference today. https://www.directdeals.com

  • Address

    9901 IH 10 West Suite 800 78230 San Antonio, Texas

  • Website

    https://www.directdeals.com/

  • Category

    Computers and software

Contact DIRECTDEALS

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Customer reviews

  • 5 / 5
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    Quick and responsive.

    Review of , following an experience of by RICK M.

  • 5 / 5
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    With the credit card authorization

    Review of , following an experience of by JAMES C.

  • 5 / 5
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    fast shipment, thanks

    Review of , following an experience of by COMPUTER B.

  • 5 / 5
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    Best customer service ever! 

    Review of , following an experience of by DAVID Y.

  • 5 / 5
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    This is the first time I have used Direct Deals and must say that I was very pleased not only with the product but the quick delivery of the item. I will keep your information on hand for any items I may need in the future. Thanks again.

    Review of , following an experience of by PAUL G.

  • 4 / 5
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    Very fast and clean transaction, some follow-up issues that were quickly resolved. I have been a customer of DirectDeals for over 10 years and I have never been unsatisfied.

    Review of , following an experience of by SAMUEL A.

  • 5 / 5
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    I've been purchasing from DirectDeals for a few years now. I've never had a problem with them. I took a chance one time and their prompt shipping and great prices kept me as a customer. I can't speak for the customer service. Maybe I've been lucky, but I never had to call them.

    Review of , following an experience of by SHARON C.

  • 5 / 5
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    I have purchased from DirectDeals.com dozens of times - and I have never experienced anything other than prompt, courteous, professional service.

    Review of , following an experience of by MICHAEL B.

  • 5 / 5
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    Was pretty wary of purchasing from them at first, but they checked out on resellerratings so I went for it. They called me an hour after the purchase to confirm the order and my shipping address which was different from the billing. Good experience!

    Review of , following an experience of by JENNIFER B.

  • 5 / 5
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    Fast and Friendly!

    Review of , following an experience of by ANTHONY G.

  • 5 / 5
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    Great Website. Easy to navigate and checkout was fast and easy.

    Review of , following an experience of by MARK M.

  • 5 / 5
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    You can shop with confidence at directdeals.com. I have been a loyal customer for years.

    Review of , following an experience of by JESUS Q.

  • 5 / 5
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    I ordered a copy of Norton Direct Deals and was very pleased with my experience. I would order from these guys again.

    Review of , following an experience of by MARK W.

  • 5 / 5
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    Great stuff. It's the best prices I've seen out there.

    Review of , following an experience of by JAMES H.

  • 5 / 5
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    I had an extremely outstanding and first-rate experience with Direct Deals

    Review of , following an experience of by BENJAMIN W.

  • 5 / 5
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    DirectDeals and their staff are incredible. Their prices are reasonable and their products are amazing.

    Review of , following an experience of by MICHAEL L.

  • 5 / 5
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    Windows 10 is way better then windows 8. also not very expensive

    Review of , following an experience of by RAYMOND C.

  • 5 / 5
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    Directdeals has a phenomenal team of professionals to work with. They make sure to give it their A+ effort and they sure do deliver in every single way, their customer service are amazing and the entire team is just awesome. Will use them again

    Review of , following an experience of by PATRICK N.

  • 5 / 5
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    Carter was very helpful in getting me set up and answered all of my questions

    Review of , following an experience of by STEVE W.

  • 5 / 5
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    Giving this store 5 stars is a no brainer.

    Review of , following an experience of by DARRELL J.

  • 5 / 5
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    I purchased Microsoft Office 2021 Professional Plus for my father. They logged into his computer and installed Microsoft Office Suite and set up all of his icons. Will shop with them again.

    Review of , following an experience of by GARY E.

  • 5 / 5
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    I was having trouble installing my new software. I called and customer service had me up and running in minutes. Great Job Direct Deals.

    Review of , following an experience of by SPENCER G.

  • 5 / 5
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    Quick almost painless delivery.

    Review of , following an experience of by TRACY S.

  • 5 / 5
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    There aren't enough positive words in the dictionary to convey how awesome this place is!

    Review of , following an experience of by JOHN D.

  • 5 / 5
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    Called them after hours and non expert tried to help. He asked if he could have an expert call me first thing in the morning. I said yes and received the call when I was promised. Everything fixed. Very very satisfied with customer support, both in attitude and expertise.

    Review of , following an experience of by NORMAN H.

  • 5 / 5
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    I recently got to experience my first transaction with Direct Deals and i have nothing but good to say about the business

    Review of , following an experience of by ELIZABETH G.

  • 5 / 5
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    Ordered software, then noticed I'd made a mistake in the order form. Got the mistake cleared up via email and recieved the correct order with no problems within 5 days. Got an extremely good price too. Paid less than half of what most other stores were charging for the same product.

    Review of , following an experience of by GLENNA V.

  • 5 / 5
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    All steps went through just as the company had described and the correspondence with me has always been timeous, well described and accurate. The purchased product, Microsoft Visio Professional 2021, working as intended. Very good job Direct deals. Keep it up. I am very pleased. Directdeals have very good communication and because of this l would definitely use again. I did need a little help in setting up on the software and the reply from Directdeals was prompted and helpful. Highly recommend!!!

    Review of , following an experience of by LUIS C.

  • 5 / 5
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    Windows 10 upgrade from Windows 8.1. Great Price and seamless upgrade.

    Review of , following an experience of by DENNIS T.

  • 5 / 5
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    My impression of their customer service and their pricing is very favorable.

    Review of , following an experience of by ZACK H.

  • 5 / 5
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    Discount software, great customer service easy to navigate website. Highly recommend this site to anyone looking for a great deal.

    Review of , following an experience of by JOHN M.

  • 5 / 5
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    I am very satisfied thank you.

    Review of , following an experience of by JACOB B.

  • 5 / 5
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    I've used DirectDeals several times over the years for OS software, never had a problem! Easy to use!

    Review of , following an experience of by FRANCIS M.

  • 5 / 5
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    They are a terrific company!

    Review of , following an experience of by GREG M.

  • 5 / 5
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    I'm liking windows 10. Windows has stepped it up. I hope in future updates they add even more features.

    Review of , following an experience of by JON C.

  • 5 / 5
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    USE THEM! Thanks a bunch, DirectDeals.com!

    Review of , following an experience of by DARON M.

  • 5 / 5
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    Buying software with DirectDeals.com was a pleasant experience.

    Review of , following an experience of by AGXIBEL B.

  • 1 / 5
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    100 app that has nothing to do with windows. So not happy

    Review of , following an experience of by WAYNE A.

    Answer by directdeals.com
    Flag

    Reviewer is not a customer of DirectDeals, but would not remove the review or respond to the requests to identify the Order Number or product that was ordered. We do not understand the review and do not feel as though a 1-Star review is warranted for DirectDeals. We would take care of this customer the same way we take care of all of our customers, with 100% satisfaction, if he would respond to us.

  • 5 / 5
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    The download went smoothly, and the code you gave me unlocked the full potential of this code-writing powerhouse!

    Review of , following an experience of by GARY A.

    Answer by directdeals.com
    Flag

    Thanks for the review, Gary. We appreciate the business and look forward to working with you again soon. We appreciate the 5-Stars. On your next visit, come to our coupon page at https://www.directdeals.com/coupons to take advantage of some deep discounts on your next purchase from DirectDeals. Thanks for trusting www.DirectDeals.com with your IT needs.

  • 5 / 5
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    Had best prices on the web for Windows and Office.

    Review of , following an experience of by JOHN F.

  • 5 / 5
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    Mark was very kind and helpful, follow up calls to keep me up to date on status when the initial order email was not received. Whatever you are paying Mark - double it!

    Review of , following an experience of by KATHERN W.

  • 5 / 5
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    Easy checkout and install of software.

    Review of , following an experience of by BRIAN R.

  • 5 / 5
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    Very good service, along with very good product.

    Review of , following an experience of by TERRENCE S.

  • 5 / 5
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    Great selection of software. Low prices, and same day shipping. Will be the first place I go to buy software.

    Review of , following an experience of by SHANAE R.

  • 5 / 5
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    I had no problem downloading the program. Everything worked with Directdeals. I had an issue and it was resolved with 20 minutes by a very nice and polite man. I am very satisfied with my order and with direct deals, my go to company from now on.

    Review of , following an experience of by JIM S.

  • 4 / 5
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    Vendor responded promptly to issues with an invalid product key after a negative review was posted here and a BBB case was opened.

    Review of , following an experience of by JAMIE S.

  • 5 / 5
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    These guys are fantastic!

    Review of , following an experience of by ANGUS M.

  • 5 / 5
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    I have been a customer of direct deals for years. It's more than just the prices that keep me coming back. It trust!

    Review of , following an experience of by HOLMES R.

  • 5 / 5
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    Ease of purchase and best deal around for what we needed

    Review of , following an experience of by RICHARD A.

  • 5 / 5
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    The whole ordering experience was as advertised. I ordered MS Office 2019 at a discounted price, got the email with the download URL & Office key, downloaded the suite, installed it, & activated it with the key sent. I am very pleased with this site and the service they provided.

    Review of , following an experience of by CLYDE L.

  • 5 / 5
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    Received software with quick reply. Price was better than anywhere else on the web. Thanks again :)

    Review of , following an experience of by KYLE E.

  • 5 / 5
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    Happy with the product I acquired from DirectDeals.

    Review of , following an experience of by MARK N.

  • 5 / 5
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    very friendly and helpful.

    Review of , following an experience of by ROBERT S.

  • 4 / 5
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    I purchased a digital version of office home and student. The company was very quick to respond even though I was shopping afternoon, and after a bit of trouble with my card company, I was emailed the code and a link. The rest was smooth sailing.

    Review of , following an experience of by CHRIS W.

  • 5 / 5
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    As always, prompt fulfillment and delivered as advertised.

    Review of , following an experience of by MARTIN K.

  • 5 / 5
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    The price was right and the delivered quickly!

    Review of , following an experience of by DAVID B.

  • 5 / 5
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    A reliable and trustworthy source for instant software downloads. We will definitely be using this as a future source.

    Review of , following an experience of by KURT R.

  • 5 / 5
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    Great and prompt service, reasonable price too, which is a great plus!

    Review of , following an experience of by BELV A.

  • 5 / 5
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    I will b making more purchases..

    Review of , following an experience of by JEFF G.

  • 5 / 5
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    We switched from Vista to Windows 10 and simply love it. Easy to use and we now have everything saved to the cloud.

    Review of , following an experience of by JACK E.

  • 5 / 5
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    Worked perfectly with Norton Security. I just renewed and added the product key and had no problems. Also the product key was emailed to me in minutes.

    Review of , following an experience of by RODRICK W.

  • 5 / 5
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    Very satisfed with my recent purchase

    Review of , following an experience of by BRUCE D.

  • 5 / 5
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    Very nice service and thanks

    Review of , following an experience of by KIMBERLY C.

  • 5 / 5
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    These guys were great.

    Review of , following an experience of by FRED B.

  • 5 / 5
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    Prices and quick delivery.

    Review of , following an experience of by CARY A.

  • 5 / 5
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    DirectDeals is awesome!!!!! Great Prices and Service!!!

    Review of , following an experience of by YOUKUN Z.

  • 5 / 5
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    As always, prompt fulfillment and delivered as advertised.

    Review of , following an experience of by ROBERT G.

  • 5 / 5
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    I purchased four MS Office Home & Business 2019 licenses. It took a bit to activate some of them, but the process was made super easy, since I could provide the confirmation numbers through my Smart phone. Even though it took a bit of effort, it was a great price and definitely worth it!!

    Review of , following an experience of by ROBERT G.

  • 5 / 5
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    This was one of the easiest buying experiences I've ever had! Getting the product right away via download AND at a good price is the best! I was using Microsoft Office in no time.

    Review of , following an experience of by TIMOTHY E.

  • 5 / 5
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    The person who helped me was quick and efficient! I would definitely order from this company again!

    Review of , following an experience of by DAVID S.

  • 5 / 5
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    The entire order process was fast and easy.

    Review of , following an experience of by KEVIN A.

  • 5 / 5
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    Received link promptly -

    Review of , following an experience of by AERONICA C.

  • 5 / 5
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    I had an amazing experience with Direct Deals. They were affordable and fast!!!

    Review of , following an experience of by LESTER V.

  • 5 / 5
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    Outstanding value in the products its sells and it services the products after the purchase as well. Great company.

    Review of , following an experience of by JESSICA R.

  • 5 / 5
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    I appreciated how helpful and responsive your customer service team was. Your employee, Erik was quick to resolve a server issue providing the download link for installing a program I had purchased. He was friendly and promptly followed up to ensure all issues had been resolved. I will be a return customer.

    Review of , following an experience of by WILLIAM D.

  • 5 / 5
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    I had an issue with my software license activation. I contacted DirectDeals and they assisted me to a very satisfied conclusion. They were very responsive and I plan to purchase from the company in the future. I highly recommend DirectDeals!!!

    Review of , following an experience of by BRENT S.

  • 5 / 5
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    I received what I ordered and it performed exactly as it was supposed to do.

    Review of , following an experience of by DAVID M.

  • 5 / 5
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    Excellent products, amazing priced, and fast delivery.

    Review of , following an experience of by JOE D.

  • 5 / 5
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    He was quickly able to fix what I did wrong on the install.

    Review of , following an experience of by MATTHEW A.

  • 5 / 5
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    I had ordered Windows 10 Home today. Zero problems on this order. Received the key and link pretty much immediately, if you consider 10 minutes to be immediate. So, I'm happy.

    Review of , following an experience of by ED H.

  • 5 / 5
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    DirectDeals has the best price on Norton Security. Been using Norton product for the last 5 years!! Great product and great security!!

    Review of , following an experience of by VINCENT C.

  • 5 / 5
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    A++ absolutely great experience.

    Review of , following an experience of by ROBERT K.

  • 5 / 5
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    Absolutely fantastic service!

    Review of , following an experience of by JAAVAARO F.

  • 5 / 5
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    Great responsiveness and super polite.

    Review of , following an experience of by DENNIS J.

  • 5 / 5
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    Have been using Norton Antivirus software for over 10 years. Never any problems. User friendly. Direct Deals has great price and super easy to download.

    Review of , following an experience of by WADE C.

  • 4 / 5
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    Somewhat delayed response to my tech support need, otherwise, OK

    Review of , following an experience of by JOSH P.

  • 5 / 5
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    Way cheaper than renewing with Norton directly. Great price at DirectDeals.

    Review of , following an experience of by ARTEM P.

  • 5 / 5
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    Great Service! They knew what I wanted and helped me get it.

    Review of , following an experience of by KATY M.

  • 5 / 5
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    These guys are doing awesome job, quick and fast arrival. Thanks for saving me time and money.

    Review of , following an experience of by JAMES D.

  • 5 / 5
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    Great prices with fast delivery, easy payment options, also good communication, letting me know that my order had been confirmed and then sent. would recommend to anyone who needs Microsoft genuine software for a low price. The system arrived on time, in good condition, license key was legal and genuine and I am very happy with the service from Directdeals

    Review of , following an experience of by JAMES A.

  • 5 / 5
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    Prompt delivery. Excellent customer service. They answer the phones live and never a hold time. If there is an issue (extremely rare) they resolve the issue immediately. Website is user friendly. Would recommend this to everyone!!

    Review of , following an experience of by ELTON R.

  • 5 / 5
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    I purchased two items from this website in the last last year and I could not be happier!!!

    Review of , following an experience of by TODD Y.

  • 5 / 5
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    The customer support was very helpful and courteous.

    Review of , following an experience of by NOBEL H.

  • 5 / 5
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    Priced right. Worked perfectly.

    Review of , following an experience of by TODD B.

  • 5 / 5
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    Order was immediately acknowledged and I had a shipping confirmation within one business day. Order was received in two business days. Order was 100% accurate and product was well protected in the packaging.

    Review of , following an experience of by FRANCISCO D.

  • 5 / 5
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    Great Service and support

    Review of , following an experience of by ELIZABETH K.

  • 5 / 5
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    I have been using Direct Deals for years now and even have my own account. Whenever I have an issue they resolve it very quickly with no problems. I had a purchase that was a few years old and they even helped me there when I installed it on a new computer.

    Review of , following an experience of by STEVE D.

  • 4 / 5
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    I was sent a non-functioning key for Office Home and Student. Customer support was quick to rectify the problem, but, in doing so, they sent me a key for Office Professional and now I have extra software that is taking up space on my computer and that I will never use. On the other hand, at least I can move this package to a new computer when the time comes.

    Review of , following an experience of by BRIAN A.

  • 5 / 5
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    DirectDeals has been a great help in getting the software my organization needs right at the time we need it. Keith and the team over there are incredibly responsive and always willing to help.

    Review of , following an experience of by RICHARD A.

  • 5 / 5
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    Ankush was incredibly helpful with setting up Outlook 2021 remotely for me and also importing my old pst files. He was extremely patient with me on the phone for a very long time. The support from Direct Deals was incredible. Highly recommended!!

    Review of , following an experience of by RICK D.

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