Go to website
-
I. V.
Jan 1, 2026
Verified reviewI haven’t received my order since 10/12/25!!!
Reply from delcampe.net
Hello, We understand your disappointment regarding the non-receipt of your order. Please note that Delcampe has a dispute and mediation service to help you in this type of situation. You can open a dispute directly from the purchase tracking section of your account. Our team is here to help you find a solution quickly. Best regards, The Delcampe team
Reply from I. V.
Finally,today 29/12/25, I received part of the my order.. It was a postal problem. Thank you very much.
Show exchanges Hide exchanges -
Andrew B.
Jan 1, 2026
Verified reviewItems are exactly as described, well packaged for international shipping. Arrived on time.
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Juseok S.
Jan 1, 2026
Verified review“The stamps I received were badly damaged during delivery. How should this be handled?”
Reply from delcampe.net
Hello, We are sorry to hear that the stamps arrived in poor condition. First and foremost, we invite you to contact your seller and explain your problem. Generally, an amicable solution can be found. Please also feel free to contact our Customer Service department to explain your situation. Kind regards delcampe team
Reply from Juseok S.
For some reason, the package and the stamps inside were delivered completely wet. Kind regards JUSEOK SUN
Reply from Juseok S.
For some reason, the package and the stamps inside were delivered completely wet. Kind regards JUSEOK SUN
Show exchanges Hide exchanges -
Marco C.
Jan 1, 2026
Verified reviewThe platform works well, but it has become really too expensive for low-value items. A fixed charge of €0.30 per transaction makes it uneconomical to buy or sell inexpensive items. This discourages small purchases and negatively affects collectors dealing with low-price lots. A more flexible fee structure would be highly appreciated.
Reply from delcampe.net
Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team
-
Andrei K.
Jan 1, 2026
Verified reviewI think delkampe is the best website I've ever seen. I'm very grateful for helping me build my collection. The sellers are very helpful and there are few fakes. I wish you a prosperous New Year and all the best!
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Richard B.
Jan 1, 2026
Verified reviewSatisfied with the service.
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Konstantinos C.
Jan 1, 2026
Verified reviewUsing only when needed. Looking for similar sites that actually protect the buyer and dont have excessive fees
Reply from delcampe.net
Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team
-
Hüseyin Ö.
Jan 1, 2026
Verified reviewUnfair Buyer Fees Are Driving Buyers Away Delcampe’s buyer fee policy is simply unreasonable and unfair. There is absolutely no logical explanation for why buyers are expected to pay the platform fees that should clearly be the seller’s responsibility. As a buyer, I am already paying the item price and shipping. Adding extra buyer fees on top of that feels like being punished for purchasing. Because of these fees, many sellers list the exact same items on other platforms without additional buyer charges. As a result, I often choose to buy the same item elsewhere instead of Delcampe. This means Delcampe is actively pushing buyers away with its own pricing structure. Passing platform fees onto buyers creates a sense of unfairness and destroys trust. Buyers should not be forced to subsidize seller costs. This approach discourages purchases, reduces competitiveness, and ultimately harms the marketplace itself. Unless this fee structure changes, Delcampe will continue to lose buyers to platforms with clearer and more balanced pricing policies.
Reply from delcampe.net
Hello, Thank you for taking the time to share your feedback. We understand that the application of platform fees may raise questions. On Delcampe, these fees are charged to the buyer at the time of payment. They ensure the security of transactions, in particular by offering a limited transaction guarantee, the smooth running of the platform, and assistance provided to buyers and sellers.This model is also used by many other large marketplaces. As there are no commission fees to pay, most sellers adjust their prices accordingly. Feel free to use our group discount feature: by offering to purchase several items from one seller, you can ask for a discount to get a better price. Also, consider taking advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees. However, we take note of your feedback. If you would like further explanation or to discuss this matter, our Customer Service team is at your disposal. Best regards, The Delcampe team
-
Caba K.
Dec 31, 2025
Verified reviewgood evening, I have been a member for about 10 years and I have a lot of items. I am very satisfied, I have no major complaints, everything is fine. Honestly, I don't know of a better site for paper antiques than Delchamp, I don't think there is one, at least that's my opinion. I mean postcards, photos, stamps and documents, and those things, and that's my priority, so everything suits me. greetings
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Danka G.
Dec 31, 2025
Verified reviewI enjoyed taking part in your charity auction. I havent received the item yet because the item was sent 5 days after the auction ended.
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Paul W.
Dec 31, 2025
Verified reviewQuite good overall!
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Noel O.
Dec 31, 2025
Verified reviewPoorly managed and designed site . Needs to be simplified....
Reply from delcampe.net
Hello, Thank you for sharing your feedback. We are sorry to hear that you have encountered difficulties navigating the Delcampe website. Delcampe has been around for over 25 years, and people who have been using our services for many years are very familiar with how it works. We understand that someone who is new to the site or has not logged in for a long time may need some time to adjust. Our Help Center (https://www.delcampe.net/en_GB/help-center) is available to assist you. You can also easily access it via the dedicated link at the bottom of the site. There you will find articles and tutorials explaining how it works. If you need assistance, our Customer Service team will be happy to help you. Best regards, The Delcampe team
-
Yoram G.
Dec 31, 2025
Verified reviewvery bad
Reply from delcampe.net
Hello, Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and understand how disappointing it can be. We strive to improve and would appreciate any further details you could provide to help us address your concerns. Thank you for your understanding. delcampe team
-
Alastair B.
Dec 31, 2025
Verified reviewVery good.
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Kamil H.
Dec 31, 2025
Verified revieweverything match
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Jack E.
Dec 31, 2025
Verified reviewIt is becoming more expensive to use. Transactions are more complicated than before. It is more difficult to pay in local currencies
Reply from delcampe.net
Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team
-
Robert B.
Dec 31, 2025
Verified reviewI have always found very good and often unusual items. The system works well and the sellers have been most accommodating and understanding. I also enjoy looking through the listings "just in case".
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Frank H.
Dec 31, 2025
Verified reviewall ok
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Pär ove B.
Dec 31, 2025
Verified reviewPerfect !
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
-
Robert R.
Dec 31, 2025
Verified reviewall good
Reply from delcampe.net
Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team
Reviews displayed in chronological order
Contact
Go to website
Certification
