Customer reviews for delcampe.net

Customer reviews

• 5 / 5

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 12/14/25, following an experience of 11/13/25 by MILOS L.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

  Answer by Milos L.

  

  Flag

  Very good

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• 5 / 5

  

  Edit Flag

  Navigation can sometimes be a little difficult, but somehow I generally manage to locate whatever I am looking for. I find it difficult when items I buy arrive with no paperwork to identify the sender!

  Review of 12/14/25, following an experience of 11/10/25 by ANDREW G.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  I have used this website for several years, and would highly recomend it to anyone looking for old postcards. Its easy to use and very complete, makes buying easy and servrs interests throughout the world

  Review of 12/14/25, following an experience of 11/12/25 by STEVEN P.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 3 / 5

  

  Edit Flag

  I did not get the item.Customs of Slovenija does not allow the import of cigarettes, even if they are antiques.

  Review of 12/14/25, following an experience of 11/14/25 by MAROKO K.

  Answer by delcampe.net

  

  Flag

  Hello, We understand your disappointment regarding the non-receipt of your order. Please note that Delcampe has a dispute and mediation service to help you in this type of situation. You can open a dispute directly from the purchase tracking section of your account. Our team is here to help you find a solution quickly. Best regards, The Delcampe team

  Answer by Maroko K.

  

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  I can not open the dispute because it is not the sellers mistake it is custome of Slovenija-how can I open dispute to them?I did not get the item.Customs of Slovenija does not allow the import of cigarettes, even if they are antiques.

  Answer by delcampe.net

  

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  Hello, You can contact our Customer Service by using the contact form on our website, even if there is not much to do if the customs have put the items on hold. Best regards. delcampe team

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• 5 / 5

  

  Edit Flag

  részemről teljesen rendben van

  Review of 12/11/25, following an experience of 11/14/25 by GÉZA Ü.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

  Answer by Géza Ü.

  

  Flag

  köszönöm,tisztelettel ÜG

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• 3 / 5

  

  Edit Flag

  I preferred the old version where the delcampe charge was included and not hidden like it is now

  Review of 12/11/25, following an experience of 11/13/25 by JEREMY S.

  Answer by delcampe.net

  

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  Hello, Thank you for sharing your thoughts with us. We understand that changes in pricing transparency can be challenging, and we appreciate your feedback. We're always striving to improve our services, and your comments help us in that effort. If you have any further suggestions, please feel free to reach out. The platform fees are not hidden and are displayed on the screen. The automatic total is no longer activated because it caused a great deal of confusion between buyers and sellers who were not talking about the same amount. Thank you for your support! delcampe team

  Answer by Jeremy S.

  

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  Well I've been on Delcampe for many years and made 1000s of purchases and never once experienced any confusion between myself and the seller. Let's be honest the change was made so that things look a little cheaper than they really are in order to encourage more sales........

  Answer by delcampe.net

  

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  Hello, The changes were made as part of our bundled lower bid system. It was necessary to clearly separate each cost so that both parties involved in the negotiations were talking about the same thing. We were receiving dozens and dozens of complaints about this every day. Thank you! delcampe team

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• 3 / 5

  

  Edit Flag

  Delcampe it´s good site for many things, but the fee is really to high, not acceptable. Fee for buyers not acceptable.

  Review of 12/11/25, following an experience of 11/13/25 by HELENA F.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for taking the time to share your feedback. We understand that the application of platform fees may raise questions. On Delcampe, these fees are charged to the buyer at the time of payment. They ensure the security of transactions, in particular by offering a limited transaction guarantee, the smooth running of the platform, and assistance provided to buyers and sellers.This model is also used by many other large marketplaces. As there are no commission fees to pay, most sellers adjust their prices accordingly. Feel free to use our group discount feature: by offering to purchase several items from one seller, you can ask for a discount to get a better price. Also, consider taking advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees. However, we take note of your feedback. If you would like further explanation or to discuss this matter, our Customer Service team is at your disposal. Best regards, The Delcampe team

• 3 / 5

  

  Edit Flag

  It’s nice that there are plenty of philatelic items listed. However, some sellers flood the site with large numbers of very low-value, hard-to-sell items, which makes it difficult to find the items I actually want. There are also sellers who list large quantities of items at prices well above the going market rate, which is frustrating.

  Review of 12/11/25, following an experience of 11/13/25 by NORIHIRA W.

  Answer by delcampe.net

  

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  Hello, Thank you for sharing your feedback with us. We understand how the abundance of listings can sometimes make it challenging to find the specific items you’re looking for. We appreciate your insights and encourage you to reach out with any suggestions for improvement. Thank you for being a valued member of our community. delcampe team

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 12/11/25, following an experience of 11/13/25 by ZDENEK C.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 1 / 5

  

  Edit Flag

  Very expensive to buy and sell on this website

  Review of 12/11/25, following an experience of 11/10/25 by RASAB C.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for taking the time to share your feedback. We understand that the application of platform fees may raise questions. Please note that selling on Delcampe can be done for free. You can benefit from a free shop with up to 1000 listed items with no fee at all. On Delcampe, the fees are charged to the buyer at the time of payment. They ensure the security of transactions, in particular by offering a limited transaction guarantee, the smooth running of the platform, and assistance provided to buyers and sellers.This model is also used by many other large marketplaces. As there are no commission fees to pay, most sellers adjust their prices accordingly. Feel free to use our group discount feature: by offering to purchase several items from one seller, you can ask for a discount to get a better price. Also, consider taking advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees. However, we take note of your feedback. If you would like further explanation or to discuss this matter, our Customer Service team is at your disposal. Best regards, The Delcampe team

• 4 / 5

  

  Edit Flag

  The Service Gas beenden ok

  Review of 12/11/25, following an experience of 11/14/25 by EHRHART K.

  Answer by delcampe.net

  

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  Hello, Thank you for sharing your feedback with us. We appreciate your rating and are glad to hear that your service experience was satisfactory. If you have any further thoughts or suggestions, please feel free to reach out. Your insights are always valued! Best regards. delcampe team

• 3 / 5

  

  Edit Flag

  Difficult to assess, because the Order was funded two weeks ago but it has not as yet arrived.

  Review of 12/11/25, following an experience of 11/14/25 by GEOFFREY C.

  Answer by delcampe.net

  

  Flag

  Hello, We understand your disappointment regarding the non-receipt of your order. Please note that Delcampe has a dispute and mediation service to help you in this type of situation. You can open a dispute directly from the purchase tracking section of your account. Our team is here to help you find a solution quickly. Best regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Great experience

  Review of 12/11/25, following an experience of 11/14/25 by MIHAI - ANDREI S.

  Answer by delcampe.net

  

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  Hello! Thank you for your wonderful feedback and for taking the time to share your experience with us. We’re thrilled to know you had a great time using our platform. Your satisfaction is our top priority, and we look forward to serving you again in the future! Best wishes! delcampe team

• 4 / 5

  

  Edit Flag

  good service , some times a small waiting period , I do not understand platform fees ?

  Review of 12/11/25, following an experience of 11/14/25 by DENNIS W.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for taking the time to share your feedback. We understand that the application of platform fees may raise questions. On Delcampe, these fees are charged to the buyer at the time of payment. They ensure the security of transactions, in particular by offering a limited transaction guarantee, the smooth running of the platform, and assistance provided to buyers and sellers.This model is also used by many other large marketplaces. As there are no commission fees to pay, most sellers adjust their prices accordingly. Feel free to use our group discount feature: by offering to purchase several items from one seller, you can ask for a discount to get a better price. Also, consider taking advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees. However, we take note of your feedback. If you would like further explanation or to discuss this matter, our Customer Service team is at your disposal. Best regards, The Delcampe team

• 1 / 5

  

  Edit Flag

  Buyer having to pay seller listing and other fees (you call these platform fees) is very bad. Why? Sellers do not reduce listing prices so everything costs the buyer much more resulting in much less getting sold. Your platform fees make it impossible to buy low value items. Your platform fees are a huge lose-lose......nobody wins, everybody loses.

  Review of 12/11/25, following an experience of 11/13/25 by GRANT F.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Simply nothing to complain about.

  Review of 12/11/25, following an experience of 11/9/25 by DARIUSZ R.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you so much for your wonderful review! We're thrilled to hear that you have had a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. If you ever have any questions or feedback, feel free to reach out. Best regards! delcampe team

• 4 / 5

  

  Edit Flag

  Everything has always gone smoothly with the dozen or more buyers I typically buy collectable from on Delcampe. Contacts are always good and I know where I stand with postage costs etc. 4 rather than 5 stars as your paying system does not let me replenish it with PayPal, which would be cheaper than using bank transfers from my country.

  Review of 12/11/25, following an experience of 11/13/25 by JOHN J.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for your feedback and for being a valued member of the Delcampe community. We're glad to hear that your experiences with buyers have been smooth! We appreciate your suggestion regarding the payment system, and we'll certainly take it into consideration as we continue to improve our services. Please note that the activation of PayPal for payments is a personnal choice of each seller. Best regards. delcampe team

  Answer by John J.

  

  Flag

  Thanks for your commnets. Most of the vendors I buy from do use PayPal, so that is not a problem for me. It is that Mangopay does not accept transfers from PayPal to tup up the balance, so anyone who only accepts Mangopay is not available to me unless I do an expensive bank transfer from Australia to put funds into my Mangopay balance.

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• 5 / 5

  

  Edit Flag

  I give 5 stars but I still not recieved because has not arrived yet... a 20 days trip to uruguay is expected from the globe to my country. Besides although is important to recieve goods .. the curation of the material is also important so I come to delcampe to buy good things and time is important but not all

  Review of 12/11/25, following an experience of 11/13/25 by NICOLAS M.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  I buy both postcards and stamps, and am very pleased with the selection. It is easy to orient yourself and search for objects I want. Delivery is very rarely a problem. I am satisfied with the quality of what I get delivered.

  Review of 12/11/25, following an experience of 11/13/25 by NILS TERJE S.

  Answer by delcampe.net

  

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  Hello, Thank you so much for your wonderful review! We're delighted to hear that you enjoy our selection of postcards and stamps, and that your experience with delivery has been smooth. Your satisfaction means a lot to us, and we look forward to continuing to serve you in the future. Best regards, delcampe team

• 3 / 5

  

  Edit Flag

  The commission fees are significant, on mobile the focus when offer is displayed is on text price window which display each time keyboard. Sometimes when the offer page is loading longer due to pictures and i tap on the phone screen it send a bid... You should also think about fast money transfer to mangopay, i heard that BLICK system is going to run on Europe, in Poland we się it daily since some years. It's the system you will use also on Europe in few years, it's already started.

  Review of 11/28/25, following an experience of 11/13/25 by LUKASZ Z.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Easy to use plenty of choice.

  Review of 11/28/25, following an experience of 11/13/25 by NEIL D.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  perfect

  Review of 11/28/25, following an experience of 11/11/25 by IONEL L.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Veri satisfied

  Review of 11/28/25, following an experience of 11/12/25 by A C. *

  *Pseudonymized data at the request of the author

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 4 / 5

  

  Edit Flag

  Very large stock of material, mainly low cost/entry level. Good level of vendors.

  Review of 11/28/25, following an experience of 11/7/25 by BENTO D.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Since beginning I used to find all my requirements of collectable items on Delcampe with the best competitive prices.

  Review of 11/28/25, following an experience of 11/12/25 by ANTOINE E.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Excelent !

  Review of 11/28/25, following an experience of 11/12/25 by CRISTESCU G.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

• 3 / 5

  

  Edit Flag

  A good platform, but has become too expensive with fees for inexpensive items.

  Review of 11/28/25, following an experience of 11/12/25 by KENNETH LESLEY R.

  Answer by delcampe.net

  

  Flag

  Hello, Thank you for your feedback. We understand that some fees may seem high at first glance when purchasing items of very low value. In this case, we recommend using our grouped lower offer feature: by proposing a grouped purchase to a seller, you can request a discount to obtain a more attractive price. As for shipping costs, some sellers agree to reduce them in certain cases, so don't hesitate to contact them via the site's messaging system. Also remember to take advantage of promotions offered by sellers when making your purchases. This will significantly reduce the impact of Delcampe's platform fees, which are necessary for site maintenance, transaction security and maintaining a reliable service for all buyers and sellers. We hope you will continue to enjoy shopping on our platform and take advantage of the best possible prices. Please do not hesitate to contact our Customer Service team if you have any questions or suggestions. Kind regards, The Delcampe team

• 5 / 5

  

  Edit Flag

  Very goo platform for diggers

  Review of 11/28/25, following an experience of 11/12/25 by ARTHUR B.

  Answer by delcampe.net

  

  Flag

  Hello, We sincerely thank you for your positive review! Your satisfaction is our priority, and we are delighted that your experience with delcampe.net has met your expectations. We are delighted to count you among our members! Kind regards, The Delcampe team

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