coutureusa.com

Customer reviews for coutureusa.com

5 / 5 1

Calculated from 239 reviews obtained over the last 12 months

1852 reviews since 23/03/2021

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Information coutureusa.com

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  • Company

    COUTURE USA

  • Description

    The company was founded in 2003 and has a strong experience in buying and selling preowned luxury goods. Whether you’re here to shop your favorite styles from luxury designers or to sell your own pre-loved possessions, Couture USA is committed to deliver exceptional customer service, and guarantee that your purchases are 100% authentic, 100% of the time.

  • Address

    10117 Montague Street 33626 Tampa, FL

  • Website

    https://coutureusa.com/

  • Category

    Clothing and accessories

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Customer reviews

  • 5 / 5 1
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    Amber was great! Thank you!

    Review of , following an experience of by

    Answer by coutureusa.com
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    Hi Michelle, Thank you so much for sharing your experience with Amber. We appreciate your feedback, and we hope you enjoy your new purchase!

  • 5 / 5 1
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    Thank you for making it so easy to return items that did not work. I do not live close to your store and I appreciate how simple it is to return something. I returned an LV bag and within days, I found a fantastic Gucci bag and scarf I could not live without. I also sure appreciate the extra 10% off!!!! I am so glad my friend referred me to your store...I could not be happier! Thank you!

    Review of , following an experience of by

    Answer by coutureusa.com
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    Hi Jillene, Thank you so much for taking the time to share your experience with us. While we are sorry to hear that your original purchase did not work out for you, we are thrilled you found something that you love! We appreciate your feedback, and we hope you enjoy your new Gucci bag and scarf!

  • 5 / 5 1
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    The delivery was fast and on time .

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    Answer by coutureusa.com
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    Hi Wildrine, We are so happy to hear that you received your package quickly. We do try our best and we appreciate your feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    purchased two purses for my wife ...great to deal with, as described....

    Review of , following an experience of by

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    Hi Mark, Thank you so much for taking the time to share your feedback. It is always appreciated! We hope your wife loves her new purses!

  • 5 / 5 1
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    Always a pleasure to purchase in store or online! The young ladies who manage the store are always friendly, helpful & incredibly knowledgeable about the brands they sell. I highly recommend Couture USA!!

    Review of , following an experience of by

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    Hi Michelle, We appreciate that you took the time to say such nice things about our staff! We try our best, and we love what we do. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I love going to Couture USA and being treated so well by Amber and Alina. They are so helpful, friendly and very knowledgeable!! The handbags and accessories are well taken care of and worth well the price. I am so happy I found them!!

    Review of , following an experience of by

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    Hi Lourdes, Thank you so much for your kind words! We try our best and we do appreciate the feedback. We hope to see you again soon!

  • 5 / 5 1
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    The customer service are very helpful and very professional and very good service

    Review of , following an experience of by

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    Hi Janet, Thank you for your kind words! We do try our best, and customer service is very important to us. We hope to see you again soon!

  • 5 / 5 1
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    Great Quality and Selections

    Review of , following an experience of by

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    Hi Maria, We are so happy to hear that you enjoy shopping with us! Thank you for taking the time to share your feedback. We hope you enjoy your new purchase.

  • 5 / 5 1
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    Love shopping there! Very helpful! Beautiful bags! I always feel welcome and the environment is second to none.

    Review of , following an experience of by

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    Hi Lauren, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I am overall very happy with my experience purchasing from Couture USA. After a phone call to answer any questions, I purchased an LV Flandrin bag described as great condition on the web site. The bag arrived quickly and the condition was as described it is great. Only opportunity for improvement would be regarding packaging, I think a nice decorative box containing the bag and dust bag would add to the overall experience. I would definitely consider Couture USA for any future luxury purchase.

    Review of , following an experience of by

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    Hi Gary, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Louis Vuitton bag!

  • 5 / 5 1
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    Loved my bag and at a great price! Can’t wait to place my next order.

    Review of , following an experience of by

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    Hi Tabitha, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bag!

  • 5 / 5 1
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    I always have great service anytime I go into the store! Great team! Love shopping here!

    Review of , following an experience of by

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    Hi Heather, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I love my purchase and I also appreciate how simple it is to return what did not work out. I can't wait to buy my next bag!

    Review of , following an experience of by

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    Hi Jillene, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We look forward to having you shop with us again soon!

  • 5 / 5 1
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    Excellent customer service. My channel bag is amazing.

    Review of , following an experience of by

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    Hi Miriam, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Chanel bag!

  • 5 / 5 1
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    Item was perfect

    Review of , following an experience of by

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    Hi Quincy, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I receive my package to me that's all that matter.

    Review of , following an experience of by

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    Hi Maaliq, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

    Answer by Maaliq L
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    I'm and thanks for the great service

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  • 5 / 5 1
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    My favorite place ever.

    Review of , following an experience of by

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    Hi Grace, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Wow ! Where do I start everything was smooth and Great .Handbags are Beautiful and well taken care of just like I do mines .Definitely will use again. Thank you !

    Review of , following an experience of by

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    Hi Kimberly, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I purchased a Louis Vuitton azure bag. It was a great buy. My sales associate , Amber is always knowledgeable and helpful. I have bought several bags over the years. The quality and prices keep me coming back!

    Review of , following an experience of by

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    Hi Sharon, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Louis Vuitton bag!

  • 5 / 5 1
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    Always a great shopping experience!

    Review of , following an experience of by

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    Hi Lee, We’re delighted to know you had a great shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I love the item

    Review of , following an experience of by

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    Hi Amy, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I was extremely happy with my purchase of a "gently used" LV "Never Full" bag. It arrived fast, was beautifully packaged, and was in excellent condition. In fact, it exceeded my expectations. I love my new bag! I highly recommend using this company!

    Review of , following an experience of by

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    Hi Mary, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Neverfull!

  • 5 / 5 1
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    Fast service and beautiful pieces!

    Review of , following an experience of by

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    Hi Michelle, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Always a great shopping experience with CoutureUSA. Very professional and friendly staff. I have been a satisfied customer for many years.

    Review of , following an experience of by

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    Hi Judy, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

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    Hi Ana, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Best store to purchase preowned luxury items. I have purchased many items and never been disappointed. I recently purchased a Louie Vuitton wallet and when it arrived I thought it was new even though the store said it was in “great” condition. I couldn’t find any blemishes or signs of wear. It is beautiful. Thank you Couture for another great experience!

    Review of , following an experience of by

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    Hi Pam, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new wallet!

  • 5 / 5 1
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    Love my new LV bag and the ladies were so lovely and friendly! ♥️

    Review of , following an experience of by

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    Hi Victoria, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bag!

    Answer by Victoria m
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    Thank you! I will be back on my next trip! 😊

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  • 5 / 5 1
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    I love shopping online and I’m the store. I never have to worry about the quality or authenticity. Descriptions are spot on as is the condition grade. Love my new Hermes sandals!

    Review of , following an experience of by

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    Hi Sherrie, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new sandals!

  • 5 / 5 1
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    I wore one of my latest purchase today and can I say it was a statement piece! I saw the looks and the nods but all that didn’t matter because I felt good with it on body….yesssss

    Review of , following an experience of by

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    Hi Susan, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Excellent service and the Chanel cuff I bought was in excellent condition.

    Review of , following an experience of by

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    Hi Jennifer, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bracelet!

  • 5 / 5 1
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    I had an issue with my UPS Store permanently closing with no notice, and my shipment was about to be returned to sender. The customer service team was very responsive and immediately changed my shipment to be picked up! Save my birthday present to be shipped to me on time! Thank you!!!!

    Review of , following an experience of by

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    Hi Marcia, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase, and that you had a very happy birthday!

  • 5 / 5 1
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    The product I ordered online was exactly how it was described when placing the order! Fast & efficient!! Product quality; STELLAR!

    Review of , following an experience of by

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    Hi Tiffany, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Nothing short of amazing. I've purchased 4 bags in the last 30 days from Couture USA. They have the top selection of high end handbags and all the best brands. The first time I went to the boutique I was sitting in the parking lot at international mall, on my way to one of the luxury boutiques but decided to check the hours for Couture USA. I called and spoke with Amber and she was so kind and told me that I didn't need an appointment to come shop and to come on over. I left the mall and headed to the Couture USA where I was immediately wowed by their enormous selection. I got a chance to meet Amber and Alina and they were the sweetest to work with. Never any type of pressure and they also told me ways to save by signing up as a VIP and I was given a discount on the purchase that day. The next time I came in the store I worked with Lydia who was super nice. No one is ever pushy and they are happy to have you come in and take a look at their impressive collection. The store is always extremely clean and smells so good. There is a lot of pride that goes into running this shop and it shows. They have quickly earned a big space in my heart (and wallet). I think the prices are more than fair and I'm beyond thrilled to have this boutique in my city. I suggest signing up for their VIP program so you can be notified of their sales and receive any discounts by being a member. Check their website often as they are constantly updating what's there. I also suggest you buy it when you see it as things move really fast. I seriously love this place and can't wait to go back. (This review makes me want to go shop now. )

    Review of , following an experience of by

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    Hi Terri, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate you taking the time to share your review and feedback. We hope you enjoy your new purchase and are looking forward to seeing you again soon!

  • 5 / 5 1
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    Great bag. Fast delivery. Just as pictured

    Review of , following an experience of by

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    Hi Paula, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bag!

    Answer by Paula V
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    Your welcome. I’ll keep looking for bags in the under $500 range. Totally enjoying my new tangerine Louis Vuitton.

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  • 5 / 5 1
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    Every product I’ve ordered has been beautiful, perfectly represented. And a great value.

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    Hi Catherine, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I’m very pleased with my purchases. Every piece is inspected and the pictures on the website are great. You get to see every corner of the product

    Review of , following an experience of by

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    Hi Heather, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 3 / 5 1
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    This was my 5th time buying from Couture USA, one item was returned, the other purchases were okay, the Gucci and LV purses did not last long as they were older models, the material ripped and straps broke, think some items are a bit pricey for older used items, and my shoe purchases were without the serial numbers.

    Review of , following an experience of by

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    Hi Veronica, Thank you for being a repeat customer with us. We try to price our items competitively based on condition and current market value, but unfortunately, we have no way of knowing how a vintage bag will wear after it is purchased. And we do understand your concern about serial numbers, however the shoes that you had purchased do not come with serial numbers on them. Thank you for taking the time to leave a review, we truly appreciate your feedback and we do hope you will shop with us again in the future.

  • 5 / 5 1
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    All the Staff are really nice and all there bags are really in good condition

    Review of , following an experience of by

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    Hi Lucille, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    The purse arrived quickly and as described in it’s online description

    Review of , following an experience of by

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    Hi Brittany, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Love! Fantastic quality

    Review of , following an experience of by

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    Hi Elissa, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Excellent in every area from ordering, delivery, and all my concerns were addressed product was exactly as pictured, a great experience

    Review of , following an experience of by

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    Hi Deborah, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Mailed the same day as ordered. Received the next day! As good or better than Amazon

    Review of , following an experience of by

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    Hi Elizabeth, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    As described, fair price and fast shipping. Always like Couture’s return policy, although I’ve never returned a purchase.

    Review of , following an experience of by

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    Hi Kathryn, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I’m so glad I found this slides and they was excellent for me

    Review of , following an experience of by

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    Hi Annette, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new slides!

  • 3 / 5 1
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    I'm usually very happy with customer service but unfortunately this time the owner didn't handle my problem correctly. I bought cartier love drop earrings that I received on late Friday, when I tried them on one of them it was so easy to take of and put back on but the other side I thought it was stuck, I couldn't take it of . To make story short I called on Monday to ask for help litte do I know that you had to push the two end of the backing to be able to take of . I took it to my jewelry place to see why one of the earrings was so easy to take of and the other I had no problem. It turned out that the mechanism on it was not working properly. When I called spoke to the owner to let her know she blamed me for ruining the earrings. And she's not responsible for them . I have send them to cartier to have them tell me if there's something wrong or was it my fault. Again I really like the customer service there usually they handle problems much better

    Review of , following an experience of by

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    Hi Rita, We are so sorry to hear you are not satisfied with your recent shopping experience with us. We try our best to offer a great experience to every customer that shops with us, and customer service is very important to us. We do ensure all our items are in working condition before they are sold, and these earrings were inspected and tested before being listed on our website and again before being shipped to you. We do understand your frustration, however when you spoke with our staff, you did advise that you did not know how to use the earring back properly, and even questioned if you broke it by removing it incorrectly. We stand by our products 100%, but we cannot be responsible for items damaged or mishandled after purchase. We truly appreciate your honest feedback, and we look forward to doing business with you again in the future.

  • 5 / 5 1
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    Great service & great staff! Love dropping by to visit and looking at all the inventory. If you love something, buy it! Hot items sell quickly. Good news is that they are always getting new inventory.

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    Hi Patricia, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Another fantastic purchase and transaction. I’m very pleased.

    Review of , following an experience of by

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    Hi Dawn, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 3 / 5 1
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    Not as described or photographed. More sizing and wrinkling of monogram canvas than described or pictured. Second time reviewing but my honest review was rejected.

    Review of , following an experience of by

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    Hi Deleana, We are so sorry to hear you are not satisfied with your recent shopping experience with us. We try our best to offer a great experience to every customer that shops with us. We do try to photograph and describe our items as throughly as possible to make sure our customers feel confident with their purchase. We also do offer a 30 day return policy on most items if you are not satisfied. We also offer a Buy Back program for items purchased within the last 90 days. Please feel free to contact us if you have any questions or concerns regarding these options. We truly appreciate your feedback, once again we apologize for any inconvenience.

    Answer by Deleana H
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    The photos didn’t adequately show the wrinkling of the monogram from use. But I took the tag off so I guess that’s on me. I won’t be back.

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  • 5 / 5 1
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    The ladies in the store are very helpful and I absolutely love my new wallet!

    Review of , following an experience of by

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    Hi Mabry, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new wallet!

  • 5 / 5 1
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    I do a lot of business with Couture USA. I recommend Couture USA . They make it easy to buy and sell.

    Review of , following an experience of by

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    Hi Tracy, We’re delighted to know you had an amazing shopping and selling experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I was so excited to received my merchandise, the Louis Vuitton Zippy coin/card purse, It was perfect for what I need, for my small handbags. It was nicely wrapped and with a card from the owner. Couture USA customer service is awesome. I never stop browsing at their website to get more excellent deals. I would purchase from this company again.

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    Hi Cheryl, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new coin purse!

  • 5 / 5 1
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    This is my third time ordering from Couture and it’s always a great experience!

    Review of , following an experience of by

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    Hi Lauren, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase, and we thank you for your business!

  • 5 / 5 1
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    I have been a long time buyer and Couture has the most amazing inventory and staff!

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    Hi Christy, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    We were very pleased with the Goyard CC wallet w purchased. It was in excellent condition and arrived in a timely manner.

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    Hi Juliet, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new wallet!

  • 5 / 5 1
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    An amazingly wonderful and professionally run store - the team at Couture USA is the only place to get luxury items. Till next time!

    Review of , following an experience of by

  • 5 / 5 1
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    Quality purses and reasonable prices people are very nice owner is great at keeping the products reasonably prices mostly all new products at discount prices better than factory stores

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    Hi Gatee, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Very happy with my purchase. As described and pictured. Arrived quickly. Have purchased several bags always with good results!

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    Hi Barbara, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Item was in excellent condition. Packaging was beautiful. Would definitely purchase again!

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    Hi Mary Jo, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Delivered exactly on time-beautiful selections, loved my purchase

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    Hi Kim, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    They are always so informative and helpful.

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    Hi Denise, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    This website has wonderful luxury items.

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    Hi Gean, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Item was as pictured and prompt delivery

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    Hi Rebecca, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Couture USA has a great variety of pre-owned designer items along with excellent customer service. Very reasonable pricing as well. The Louis Vuitton Cosmetic Pouch that I recently ordered/received from Couture USA was exactly as described and packaged with care. For the best in pre-owned designer items, Couture USA is the place to shop!

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    Hi Paula, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new cosmetic pouch!

    Answer by Paula C
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    Thank you so much for your message, and it is greatly appreciated!

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  • 5 / 5 1
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    I love the Chanel bag! It’s perfect!!

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    Hi Mayra, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Chanel bag!

  • 5 / 5 1
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    Excellent customer service and shopping experience was so much fun.

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    Hi Michele, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I have, and will continue to recommend Couture USA. Beautiful selections,with fast, on-time, & careful delivery. Very satisfied with my purchases.

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    Hi Kim, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Excellent service, as usual! Will see you again! A+++++

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    Hi Mary, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    This Bag was something that I wanted but didnt want to pay what they was asking at the time a few years ago .When I was ready couldn’t find it in the stores in that color anywhere so thought to look at pre owned sites this on came on my phone I read the reviews and decicded to give it a try .I’ve brought a few bags from another site before with no problems .This was a Great decision it was very easy and fast and when my Beautiful Bag came all I kept saying is this person takes care of there Bags like me thank you thank you !!! I’ve only carried it one time but I’m in Love with it .Oh and the Price was GREAT GREAT !!!

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    Hi Kimberly, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

    Answer by Kimberly W
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    I will and thanks again .Please let the seller know GREAT JOB !!

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  • 5 / 5 1
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    Beautiful item! Thanks

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    Hi Sharon, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

    Answer by Sharon V
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    Thank you! It was perfect

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  • 5 / 5 1
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    Great store and customer service!

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    Hi Jennifer, We’re delighted to know you had a great shopping experience in our store. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Excellent customer service

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    Hi Kathryn, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Always fabulous ❤️ my favorite store

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    Hi Kathy, We’re delighted to know you had a fabulous shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I LOVE MY PURSE!!! It’s everything that was advertised and more!

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    Hi C D, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purse!

  • 5 / 5 1
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    Extremely nice and knowledgeable ladies there. Was a pleasure doing business with them

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    Hi Cheryl, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I’ve shopped with CoutureUSA for a long time now and they always have excellent products with excellent prices, Quality!

    Review of , following an experience of by

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    Hi Sarah, We’re delighted to know that you enjoy shopping with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Beautiful bag. Exactly as described. Shipping was extremely fast.

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    Hi Carol We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bag!

  • 5 / 5 1
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    Once again, another fantastic purchase. I’m very pleased.

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    Hi Dawn, We’re delighted to know you had a fantastic shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    Friendly staff and knowledgeable and merchandise is clean. Always have a nice experience when I shop here.

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    Hi Lisa, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Great costumer service and great stuff

    Review of , following an experience of by

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    Hi Soni, We’re delighted to know you had a great shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    Very professional and l got my new item quickly and they were as described. I plan on possibly consigning items with them l wish to sell.

    Review of , following an experience of by

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    Hi Karen, We’re delighted to know you had an amazing shopping experience, and that you are interested in consigning with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    I went to the store on 5/13/2023 for the first time and I was very impressed by their selections. Amber was very nice and helpful. I like that they let us browse without following us around the store. I ended up buying a beautiful Chanel classic bag and a LV shaw. I definitely recommend the store to everyone and will go back to shop.

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    Hi Jo, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchases!

  • 5 / 5 1
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    Beautiful and quick delivery. This is my sixth purchase from this store and it’s another winner! Couture USA is the best place if you are looking for quality at a reasonable fair price. I highly recommend shopping here because I have never been disappointed!

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    Hi Pam, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    Shopping here you will find your favorite luxury items and can trust that you are getting authentic products at fair prices. You may even find an unexpected piece of jewelry like the Breitling watch I got in my most recent visit.

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    Hi Matty, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new watch!

  • 5 / 5 1
    Edit Flag

    Received bag quickly and as described. Would definitely purchase from again.

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    Hi Sheryll, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    Love the staff and excellent customer service.

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    Hi Patricia, We’re delighted to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Another great experience for Mother's day! In time and in really great condition. Bravo again for your products! Flo

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    Hi Florence, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you had a happy Mother's Day. Enjoy your new purchase!

  • 5 / 5 1
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    I’ve been living in Westchase for two years . Drive passed store everyday. So I decided to go onto their website so many items I was interested in . So decided to stop in. Was greeted by Alina. Very personable high energy a very nice. Found exactly what I needed and some. She informed me to follow on IG that she post everything they get a new. Also the Catherine the owner came out an introduced herself to me . Which was very nice. Was a great experience and definitely will return. The only thing I find strange charge Florida State tax and Hillsboro county tax never saw that before. Definitely recommend Couture USA.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    This is my 5th purchase from Couture USA and it is a beauty! I absolutely love my new purse! It arrived quickly and was in amazing condition much better than I anticipated. I have never been disappointed when shopping Couture. This is the best most trustworthy place to purchase items. You won’t be disappointed!

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    Hi Pam, Thank you for your kind words! We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purse!

  • 5 / 5 1
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    Excellent service and selection. I have made several purchases from them and never had any concerns regarding authenticity, price, condition etc. Highly recommend this place.

    Review of , following an experience of by

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    Hi Mazhar, We’re delighted to know you had an excellent shopping experience with us, and we appreciate that you are a returning customer! We try our best and truly thank you for your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
    Edit Flag

    My shopping experience was really nice. The sales people allowed you to just leisurely look at the huge array of luxury items. I was more than pleased with my purchase and plan on returning frequently. Proud owner of a vintage Louis Vuitton Solagne Bag.

    Review of , following an experience of by

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    Hi Michelle, We’re delighted to know you had a nice shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Louis Vuitton bag!

  • 5 / 5 1
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    Great costumer service

    Review of , following an experience of by

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    Hi Soni, We’re delighted to know you had a great shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

    Answer by Soni Raden B
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    Great costumer service and fantastic stuff

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  • 5 / 5 1
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    I have purchased several items from Couture USA over several years and I have never been disappointed...

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    Hi Meko, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I definitely would recommend. Delivery was fast and my product was great.

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    Hi Deborah, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Love everything about Couture and Amber always friendly and professional

    Review of , following an experience of by

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    Hi Joyce, We’re delighted to know you had an amazing shopping experience with Amber here in our store. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I love this store. So many good finds, such great prices. The staff was lovely and I had a wonderful shopping experience. Can’t wait to go back.

    Review of , following an experience of by

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    Hi Kamlesh, We’re delighted to know you had a wonderful shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    This is my favorite store for high end products. I’m glad I subscribed.

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    Hi Maria, We’re delighted to know that you enjoy shopping with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    I had a wonderful experience purchasing my handbag here!

    Review of , following an experience of by

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    Hi Jennifer, We’re delighted to know you had a wonderful shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new bag!

  • 5 / 5 1
    Edit Flag

    Great communication, fast shipping

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    Hi Diamond, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

  • 5 / 5 1
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    Yes, my daughter and I had to have the bags shipped because we were on vacation and had limited room, and Amber was amazing! She helped us in the store and then shipped them out on the same day we were flying out! Everything went smoothly, arrived on time, and the bags are perfect! She is a very valuable employee - and has great people skills!!!! We will continue to visit your store in person when in town, and on line - very satisified customers!

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    HiJamie, We’re delighted to know you had an amazing shopping experience with Amber here at our store! We try our best and truly appreciate your review and feedback. We hope you enjoy your new bags!

    Answer by Jamie B
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    Thank you!!❤️

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  • 5 / 5 1
    Edit Flag

    I placed an order on Saturday after business hours. I ended up needing to cancel that order. I sent in an email. Before the store even opened on Monday, I received a call from a very nice lady telling me that she will cancel my order. I then ordered a pair of Gucci Jordan loafers that were in Excellent condition. Upon arrival, the condition was like new. I have ordered 2 LV neverfulls and probably around 7 LV shawls from this store. Outstanding customer Service all around. I will continue to order from Couture USA. Thank you.

    Review of , following an experience of by

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    Hi Kristen, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Gucci Loafers!

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