Customer reviews for Compressionstore.com

4.6 / 5

Calculated from 1217 reviews obtained over the last 12 months

2465 reviews since 27/05/2023

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Information compressionstore.com

  • Company

    Compression Store

  • Description

    We are a wholesale provider of Jobst� gradient compression garments, rated #1 by physicians around the world. Compression Store Inc. is the largest Jobst� only online dealer. Call 1-866-697-3515 now.

  • Address

    1840 Enterprise Drive 48309 Rochester Hills, MI

  • Website

    https://www.compressionstore.com

  • Category

    Health and beauty

Contact Compression Store

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Customer reviews

  • 5 / 5
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    These stockings provide support and comfort. Daily use is not a problem.

    Review of , following an experience of by KAREN J.

  • 5 / 5
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    Very good great Service for exchange of toe sock tor Reg !

    Review of , following an experience of by JERRY D ZAMORA Z.

  • 5 / 5
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    Great on line store good prices and easy to deal with

    Review of , following an experience of by GERALD D.

  • 5 / 5
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    The stockings I ordered were delivered quickly, the right color and the strength that my doctor ordered. I'm not used to having new stockings - they are very tight, as they should be - so I'm having a hard time getting them on! Really, they were sent to me very quickly, so I was happy.

    Review of , following an experience of by SANDRA C.

  • 2 / 5
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    The items they sent were way too small. Supposed to be XL-XXL, even had a "13" stitched into the foot, but the heel of the sock barely came to my arch. No way they were size 13. Then when I went to return them, they charged me $7 to ship them back... Never doing business with them, again.

    Review of , following an experience of by ROBERT F.

    Answer by compressionstore.com
    Flag

    We totally understand how disappointing it must be to receive socks that don’t fit, especially when they were supposed to be the right size. And having to pay for return shipping on top of that is definitely a letdown. We really appreciate you sharing your experience with us, and we can see how that would leave you feeling frustrated. We’re always working to improve, so your feedback is important. Thanks again for your honest feedback!

  • 3 / 5
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    The sleeve slides down the arm. Doesn’t stay in place.

    Review of , following an experience of by JOAN B.

    Answer by compressionstore.com
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    Thanks for sharing your feedback! We can see how annoying it must be if the sleeve keeps sliding down, especially when you're looking for something that stays in place. That’s definitely not the kind of experience we want for you. We’ll definitely take your comment into account as we continue to improve our product offerings. If you’d like, feel free to reach out to our customer service team and we can help with a possible exchange or find a solution that works better for you. We really appreciate you taking the time to share your thoughts!

  • 5 / 5
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    The fit is perfect!

    Review of , following an experience of by KELLY P.

  • 5 / 5
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    All was good

    Review of , following an experience of by ANNA C.

  • 4 / 5
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    I'm a ten-year + repeat customer. Follow the size chart and pay attention to which level of compression you want 20/30 30/40. Be sure our order includes the color size and compression you desire. Always check for your preferences in the Sale section. I shop not by brand but by Sale, size, compression and color. This has saved me money and allowed me to meet my medical needs. I recommended CompressionStore.com to my Ophthalmologist. Orders have always been correct ands shipped promptly. All the best to you CompressionStore.com shoppers

    Review of , following an experience of by GAYLE S.

  • 4 / 5
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    Was a little confusing in beginning to put on but worked out fine.

    Review of , following an experience of by SVANHILD M.

  • 4 / 5
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    I'm a repeat customer so my sizes are included in my purchase history. I recommend waiting for your preferred items to go on sale and, then, carefully use the size chart before ordering. The website works well. Orders arrive on time.

    Review of , following an experience of by GAYLE S.

  • 5 / 5
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    The sock is very easy to put on and gives compression to my foot and then the wrap around brace also is fairly easy to put on

    Review of , following an experience of by JAMES W.

  • 4 / 5
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    Loved how easy it was to return other items I ordered by mistake and replace with correct items.

    Review of , following an experience of by PATRICIA H.

  • 5 / 5
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    Fast shipping. Good value. I would purchase from them again.

    Review of , following an experience of by CRAIG J.

  • 1 / 5
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    The socks I ordered and paid for - I never received them. After ordering and paying via PayPal, I received a confirmation from the seller that the order was received. 7 days later, the seller demanded that I provide him with a credit card number and a secret CVV code! I refused because I already paid via PayPal and my bank account was debited. Previously, PayPal verified my identity with a one-time password delivered to my mobile phone. Instead of receiving the socks I ordered and paid for, the seller canceled the order. I suspect this is an attempt to steal personal information and misuse my credit card. I will never buy from this seller again; everything looks like a fraud to me.

    Review of , following an experience of by NEWTON H. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
    Flag

    We're really sorry to hear about the experience you’ve had—it sounds incredibly frustrating and concerning. We completely understand why you’d feel this way, especially when it comes to your personal and financial information. That’s absolutely not how we want our customers to feel, and your safety and trust are super important to us. It might be that this is your first order with us and we need to confirm that you have placed this order by confirming only your shipping and billing address. However, we’ll make sure to look into this situation to ensure that we improve our process and avoid this from happening again. Thank you for sharing your experience!

  • 5 / 5
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    You need a better selection for large guys who’ve been prescribed compression tights.

    Review of , following an experience of by DAVID F.

  • 4 / 5
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    Site was easy to navigate. Previously worn Juzo and like the fit.

    Review of , following an experience of by CARRIE S. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    They did not listen and sent the wrong socks. I waited for a label to return them took two weeks and a phone to get almost what I wanted. Was told they had a navy blue socks. Did not. Disappointed

    Review of , following an experience of by H J.

    Answer by compressionstore.com
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    We're really sorry to hear about the mix-up with your order and the delay in getting things sorted out—it sounds super frustrating, especially when you were waiting for the right product. We totally understand how disappointing it is when expectations aren’t met, especially after being told a certain color was available. Thank you for sharing your experience with us. We’re taking your feedback to heart and will make sure to improve our communication around inventory and returns. If you need further assistance or want to try again for the right socks, just let us know—we’re here to help!

  • 5 / 5
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    Good Price. had the product previously from somewhere else.

    Review of , following an experience of by NAN T.

  • 5 / 5
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    grate

    Review of , following an experience of by LARRY W. M.

  • 3 / 5
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    Too tight alittle itchy quick eesponse &fast shippping

    Review of , following an experience of by PATTY F.

    Answer by compressionstore.com
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    Thanks for the feedback! We're glad to hear that the shipping was fast and you got a quick response. However, we totally understand how uncomfortable it must be if the fit is too tight and a bit itchy. That’s definitely not ideal! If you’d like to exchange it for a different size or explore other options, please feel free to contact our customer service team. We want to make sure you’re comfortable with your purchase. Thanks again for your review!

  • 5 / 5
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    The website was easily navigated to find the garments I needed so ordering was easy. Delivery was quick and my new garments are as comfortable.

    Review of , following an experience of by MICHELE C.

  • 3 / 5
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    I've ordered twice from this website. Both times the item was in stock when I ordered. Both times I got an email a week or so later saying the item was out of stock and would be shipped as soon as it was back in stock. Both times it took over a month to get what I ordered. They need a lot of improvement on their inventory system's communication with their website. I doubt I will order from them again.

    Review of , following an experience of by ISMAEL K. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
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    Thank you so much for sharing your experience! We absolutely understand how frustrating it must be to order something and then face these delays, especially after being told it was in stock. That’s definitely not the kind of experience we want you to have, and we hear you on the communication around inventory—it’s something we’ll definitely work on improving. We truly appreciate your feedback, and we’re taking it to heart. If you do decide to give us another shot, we’ll make sure to keep you better updated throughout the process. Your satisfaction means a lot, and we’re grateful for your honesty.

  • 4 / 5
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    I was very pleased with Juzo compressions not so much with the entire order

    Review of , following an experience of by ARLINDA M.

  • 5 / 5
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    Very pleased, received/ordered the wrong item and due to circumstances was delayed in returning the item for the desired item. I called to explain, talked with Keith and it was taken care of right away no hassle, no problems. Thank you very much for listening and taking care of the situation so quickly! My sincere appreciation.

    Review of , following an experience of by YOLANDA L. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    The product has not been delivered yet but my card wea charged.

    Review of , following an experience of by LESLIE W.

    Answer by compressionstore.com
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    We totally see why you'd be upset—being charged but not receiving your order is definitely not what we want for you. Thanks for bringing this to our attention. A member of our customer service team will be reaching out to help track down your order and get this sorted ASAP. We really appreciate your patience, and we’re committed to making sure this gets resolved quickly!

  • 5 / 5
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    i have used your products for a few years, and have had no issues. products are well made and shipment is fast.

    Review of , following an experience of by DENNIS F.

  • 5 / 5
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    I was full of fluid post open heart surgery. I needed to have something to help the meds, remove the fluid. I have used the thigh high compression stockings before, and the Compression Store before. I find this site to be clear and easy to use.

    Review of , following an experience of by BRUCE B.

  • 5 / 5
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    Everything was great. No issues. I have been ordering from this site for several years and have always been satisfied.

    Review of , following an experience of by JOYCE L.

  • 5 / 5
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    good product and prompt delivery.

    Review of , following an experience of by JOSEPH V.

  • 2 / 5
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    not impressed.My dr. and i meticulously measured around my calves. We ordered the appropriate size .they are too small.Alot of money wasted.Not impressed with the quality of the product for that that price either

    Review of , following an experience of by KEVIN M.

    Answer by compressionstore.com
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    We're really sorry to hear that the socks didn’t fit as expected, especially after taking the time to measure carefully with your doctor. That must be so disappointing, especially when you've invested in something that should work perfectly. It’s also frustrating when the quality doesn’t meet expectations, especially for the price. We take your feedback seriously and if you're open to it, we can explore other items that may fit you better or assist with our return process. Please feel free to reach out to our customer service team. Thanks for letting us know—your feedback is really valuable!

  • 5 / 5
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    good

    Review of , following an experience of by ROBERT A.

  • 5 / 5
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    Everything was perfect. Thank you

    Review of , following an experience of by ROBERT K.

  • 5 / 5
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    Received items quickly as ordered.

    Review of , following an experience of by STEVE M.

  • 5 / 5
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    Love them. When I put them on, I feel like my legs are being massaged. That's why I buy them over and over again.

    Review of , following an experience of by TENA Z.

  • 5 / 5
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    Great

    Review of , following an experience of by GENETT D.

  • 3 / 5
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    The order came in good time BUT I ordered toeless socks & received socks WITH toes. I wanted to start wearing sock right away so I tried them. Unfortunately my toes felt so schrunched it was very uncomfortable so I will try ordering again this week.

    Review of , following an experience of by JOAN H.

    Answer by compressionstore.com
    Flag

    Thanks so much for sharing your feedback! We totally get how disappointing it must have been to get the wrong type of socks, especially when you were excited to start wearing them. We're glad the order arrived quickly, but we can understand how uncomfortable it must have been with your toes feeling squished. When you're ready to reorder, feel free to reach out to our customer service team and we’ll make sure you get the toeless ones you wanted. Your comfort is really important to us, so we’ll do what we can to improve your next experience.

  • 4 / 5
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    not now thank you

    Review of , following an experience of by WILLIAM S.

  • 5 / 5
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    Women's compression knee high socks are comfortable, but patterns available are limited. Would like more from which to choose. Only have 3, and I am not a fan of argyle.

    Review of , following an experience of by JUNE B.

  • 5 / 5
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    Customer service very helpful with placing my phone order.

    Review of , following an experience of by SANDY D.

  • 4 / 5
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    The compression stockings are very good the delivery was slow.

    Review of , following an experience of by JACK L.

  • 1 / 5
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    too light, won"t stay up

    Review of , following an experience of by VIRGIE J. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
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    We're sorry to hear that the socks didn’t stay up as expected—that’s definitely frustrating. We want to make sure you’re comfortable and supported, so if you’d like, please feel free to contact our customer service team and we can help you find a style or brand that offers a better fit. We appreciate you for sharing your experience with us!

  • 5 / 5
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    Had no problems sending wrong size back and getting getting replacement quickly

    Review of , following an experience of by DAVID R.

  • 5 / 5
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    Excellent.

    Review of , following an experience of by KAREN R.

  • 4 / 5
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    The compression socks were excellent. Customer service was also excellent as the socks were immediately exchanged when a hole developed after the 2nd time they were worn. The only negative is that the delivery took several days longer than originally promised, and I could not find out when the socks would arrive after the original delivery date had past.

    Review of , following an experience of by CAROLYN G.

  • 5 / 5
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    Excellent product!

    Review of , following an experience of by BARBARA G.

  • 5 / 5
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    /After my open heart surgery I was full of excess fluid. I needed the help of futtor I was able to find the correct prouct .I an back to normal -- thank your for the great stocking .

    Review of , following an experience of by BRUCE B.

  • 5 / 5
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    Stocking delivered on time and fits well.

    Review of , following an experience of by WILLIAM M.

  • 5 / 5
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    Excellent products and services. I returned one pair because of size and the staff was very helpful. They sent a prepaid mailing label.

    Review of , following an experience of by EILEEN K M.

  • 5 / 5
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    stocking delivered on time and fits well

    Review of , following an experience of by WILLIAM M.

  • 5 / 5
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    I’ve been ordering from CompressionStore.com for a long time. The customer service is the best I’ve received anywhere EVER, online or in a brick and mortar store. It is unusual these days to find a retail store with workers who care this much!

    Review of , following an experience of by ANN W.

  • 5 / 5
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    feels great but is hard to get on and off, as expected. But worth it

    Review of , following an experience of by FRANZISKA S.

  • 5 / 5
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    Order arrived quickly and packaged well in sturdy box. Would order again!

    Review of , following an experience of by CAROL M.

  • 4 / 5
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    I had no problems with any part of ordering my product. Everything went very smooth.

    Review of , following an experience of by RITA D.

  • 2 / 5
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    While trying to don socks the tool does not hold the sock and it comes off before the sock is totally on your leg.

    Review of , following an experience of by CLEO D.

    Answer by compressionstore.com
    Flag

    Thanks for sharing your experience—it sounds like the donning tool didn’t quite do the job, which can be so frustrating when you’re trying to make things easier. We’d love to help you troubleshoot or recommend an alternative tool that might work better for you. Your feedback helps us improve, and we’re here to make sure you find a solution that works!

  • 5 / 5
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    every thing was fine

    Review of , following an experience of by BEVERLY H.

  • 5 / 5
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    Everything went smooth sending back wrong size and getting proper size back Thank You

    Review of , following an experience of by DAVID R.

  • 5 / 5
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    Fast shipping and good customer service

    Review of , following an experience of by ROBERT C.

  • 5 / 5
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    They fit

    Review of , following an experience of by RONALD M.

  • 5 / 5
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    no comment

    Review of , following an experience of by KEVEN P. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    The quality was not what I expected. The top of the stocking did not keep the stocking up. I returned the stocking after 1 night Awaiting my refund

    Review of , following an experience of by KEVIN L.

    Answer by compressionstore.com
    Flag

    We're really sorry to hear that the stocking didn’t meet your expectations, especially when it comes to staying up. That’s such an important feature, and it’s disappointing when it doesn’t perform as it should. We can definitely understand how frustrating it must be to have to return it after just one night. A member of our customer service team will reach out to you regarding your return. Thanks for sharing your experience with us!

  • 5 / 5
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    Socks are comfortable. Wish more patterns were available.

    Review of , following an experience of by JUNE B.

  • 4 / 5
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    I was able to figure out what size i needed because I had ordered these before. But I could not find a size chart on the website.

    Review of , following an experience of by JEAN S.

  • 5 / 5
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    Just what I needed, excellent service came within a few days. Will order again.

    Review of , following an experience of by VIRGINIA M.

  • 5 / 5
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    I have been a customer for almost three years the support from the sales agents has been superb and I have gotten everything that I needed delivered on time.

    Review of , following an experience of by ANGEL C.

  • 4 / 5
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    Love the roomy toe area of the JOBST Relief Knee High 30-40 mmHg closed toe stockings that I received. The down side is the elastic below the knee slides down throughout the day.

    Review of , following an experience of by JEANINE H.

  • 5 / 5
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    Excellent, delivered on, the salesperson was very helpful and courteous in handling my order

    Review of , following an experience of by ANGEL C.

  • 5 / 5
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    I have been wearing these stockings for about a month now and they feel great! I plan to order more.

    Review of , following an experience of by GIA G. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    Do not seem tight enough or offer enough support. Very long.

    Review of , following an experience of by LEO C.

    Answer by compressionstore.com
    Flag

    Thanks for sharing your thoughts! It sounds like the fit and support weren’t quite what you were hoping for. We want you to feel comfortable and supported, so if you’d like, we can help you find a different size or style that might work better for you. Please feel free to contact our customer service team, we can explore options that might be a better fit for your needs.

  • 4 / 5
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    I have been to the store twice now in the last six months. The first time the woman I saw was very careful and took a long time with me to get things right. The hose i got were OK except that my feet are sort of large and the open toed hose kept creeping back up my feetwhen I wore them. WhenI returned, I decided I wouldget the stockings with the closed toes. The fitter I saw the second time was a man and he did not seem to be as careful and he got me in and out very quickly. The woman I would give a five star. The second one may be a 3 1/2. Also, I am a woman and, although the male fitter was completely appropriate in his behaviors, I felt a little uncomfortable, having a man measuring my bare legs.

    Review of , following an experience of by BILLIE J.

  • 2 / 5
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    It cut off my circulation; too tight on top. They didn't make me feel as good as overstrike.

    Review of , following an experience of by JACQUELINE W.

    Answer by compressionstore.com
    Flag

    Thanks for sharing your feedback! We're sorry to hear the fit didn’t work out for you. It’s so important for compression wear to feel just right, and it sounds like these didn’t provide the comfort and support you were hoping for. If you'd like, we can help you find something with a better fit or explore other options that might feel more comfortable on top. Your comfort is our priority. Please feel free to contact our customer service team and we’d love to make sure you get what works best for you.

  • 5 / 5
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    I had a good experience with my order! Very comfortable compression socks!

    Review of , following an experience of by LINDA G.

  • 5 / 5
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    Have been doing business with these folks for years. They never disappoint. On time, fairly regular discount sales, and always in stock of my needs.

    Review of , following an experience of by PAUL B.

  • 1 / 5
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    ORDER RETURNED PLEASE REFUND

    Review of , following an experience of by ALEXIE W. *

    *Pseudonymized data at the request of the author

    Answer by compressionstore.com
    Flag

    We're really sorry to hear about your return and the frustration you're feeling. We definitely want to make sure your refund is processed as quickly as possible. If you haven’t already, we’d recommend reaching out to customer service to check on your refund request. We’re committed to resolving this for you as soon as we can!

  • 5 / 5
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    Great products. Delivery was quick.

    Review of , following an experience of by GREG L.

  • 5 / 5
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    Ordered for my wife, came fast.

    Review of , following an experience of by JOHN B.

  • 1 / 5
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    I think this place is a scam - I paid for 4 pairs of stockings and only received 3. Contacted "customer service" 3 days ago and have heard nothing. At $125 a pair, this is disappointing at the least. Will be reporting to the CA AG & FTC

    Review of , following an experience of by HEATHER W.

    Answer by compressionstore.com
    Flag

    We're so sorry to hear about this frustrating experience—it’s definitely not what we want for you. Missing a pair of stockings, especially at that price, is absolutely disappointing. It’s concerning that you haven’t heard back from customer service yet, and we want to help make this right for you. Let’s make sure this gets resolved ASAP. A member of our customer service team will reach out to you to track your order. Your trust means everything to us, and we want to turn this around for you.

  • 5 / 5
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    Great customer service and prices

    Review of , following an experience of by CLEO D.

  • 4 / 5
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    Arrived quickly. The material feels a little different than my last ones ordered, but still a nice fit.

    Review of , following an experience of by JOYCE M.

  • 1 / 5
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    Placed an order ($167) on Dec 11th for capris to use for holiday travel. When I ordered, the website showed them in stock. A week later, I'm notified they are on backorder and now expected to arrive Jan 3rd. Too late to order something else. Jan 3rd, got another notification that they won't arrive until Jan 24th. This is the 2nd time I've had issues with getting stuff from this store. I will never order again. It's such a hassle and unreliable.

    Review of , following an experience of by NOEL P.

    Answer by compressionstore.com
    Flag

    We completely understand how frustrating this situation must be, especially with your holiday travel plans on the line. It’s disappointing when something you ordered with confidence ends up delayed like this, especially after already waiting. Your feedback is really valuable and we're so sorry this happened to your order with us. Thanks for sharing your experience as this will help us improve!

  • 5 / 5
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    get shipping

    Review of , following an experience of by THEODORE R.

  • 5 / 5
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    As always top quality socks and delivery on time.

    Review of , following an experience of by GORDON M.

  • 5 / 5
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    Customer service is great! Promptly shipped. Hosiery gets A+ too.

    Review of , following an experience of by LYNNE S.

  • 5 / 5
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    The socks were exactly what we were looking for. They work great with his compression braces and they are a great quality.

    Review of , following an experience of by SUSAN S.

  • 5 / 5
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    Excellent product , great customer service.

    Review of , following an experience of by LINDA K G.

  • 5 / 5
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    You had the exact product I was looking for. Once ordered, it was delivered quickly.

    Review of , following an experience of by MICHAEL M.

  • 5 / 5
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    Enjoy my order, prompt service.

    Review of , following an experience of by CLAUDIA F.

  • 5 / 5
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    Easy to determine correct size in compression wear items.

    Review of , following an experience of by LARRY S.

  • 5 / 5
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    Very helpful and responsive

    Review of , following an experience of by JOSEFA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I have tried these on and the size (L) fits well. I had to try them on my L leg as I am 4 weeks post op from a R total knee replacement which is still swollen. I will start actually wearing them when most swelling is tesolved and the incision is totally healed.

    Review of , following an experience of by ROBERT E.

  • 5 / 5
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    Excellent site with easy navigation. I cannot wear these yet as I just had a total joint replacement in my right knee but tried them on my left leg and fit was fine. Hopefully they will stay up and not creep down but the Silicone beads at the tops look like a good fix for this.

    Review of , following an experience of by ROBERT E.

    Answer by compressionstore.com
    Flag

    Thank you so much for the kind words! We're glad to hear the site was easy to navigate and that the fit felt good on your left leg. We hope your recovery is going smoothly after your joint replacement, and we totally understand wanting to make sure the stockings stay up once you’re able to wear them more regularly. The silicone beads at the top should definitely help with keeping them in place, so fingers crossed they work out great for you. Wishing you a speedy recovery and continued comfort with your stockings!

    Answer by Robert E
    Flag

    Thanks for your reply! Dr Ellis

    Show exchanges Hide exchanges
  • 5 / 5
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    Best compression socks I have found. Very comfortable and stylish so no one knows you're wearing them.

    Review of , following an experience of by TERESA O.

  • 5 / 5
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    I've been having a hard time finding compression stocking with the elastic at the top to hold the stocking in place. Many places sell the stocking with a nylon type material at the top which does not hold the stocking up!! Compression store is the only place that actually sells compression stocking that work!! I give them a 5-star review!!

    Review of , following an experience of by BARBARA W.

  • 5 / 5
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    Easy website and quick delivery.

    Review of , following an experience of by DELIA L.

  • 5 / 5
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    Order was smooth delivery was prompt. Juzo quality is consistent. Prices are out of control. Not the fault of the supplier.

    Review of , following an experience of by CYNTHIA H.

  • 5 / 5
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    Good product

    Review of , following an experience of by PATRICIA H.

  • 4 / 5
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    Stockings are a good fit and seem to work reducing swollen feet and lower legs.

    Review of , following an experience of by JUDITH G.

  • 5 / 5
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    Good price and fast shipping. Easy ordering site.

    Review of , following an experience of by TRINITY S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It fits

    Review of , following an experience of by JOSEPH G.

  • 5 / 5
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    all very good

    Review of , following an experience of by ROBERT C.

Reviews displayed in chronological order