Customer reviews for coffeehouseexpress.com

Customer reviews

• 2 / 5

  

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  you did not send all of my order

  Review of 3/14/23, following an experience of 2/9/23 by A A. *

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• 5 / 5

  

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  I love my coffee pod choices from Coffee house Express! I’ve been a customer a long time and I’ve never been disappointed! Keep up the amazing job you all do!❤️ ☕️

  Review of 3/14/23, following an experience of 2/22/23 by A A. *

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• 5 / 5

  

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  I’ve been ordering coffee from Coffeehouse Express for many years and have never been disappointed. I just love the coffee and the convenience of individual coffee packets. The website is easy to navigate. Ordering is a breeze. Delivery is quick.

  Review of 3/14/23, following an experience of 2/13/23 by A A. *

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• 5 / 5

  

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  Everything is perfect: fast delivery and great quality.

  Review of 3/14/23, following an experience of 2/27/23 by A A. *

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• 5 / 5

  

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  The staff I spoke with were very helpful. I was surprised to find an invoice in my package, but upon further conversation with the staff, found that it was simply a duplicate of the invoice for my records.

  Review of 3/14/23, following an experience of 2/24/23 by A A. *

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• 5 / 5

  

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  I have placed several orders with Coffee House Express after finding them during COVID when supplies were so scarce. They selection, pricing and service are unbeatable! Coffee House Express has become my first choice of supply.

  Review of 3/14/23, following an experience of 3/1/23 by A A. *

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• 5 / 5

  

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  The best coffee pod made!

  Review of 3/14/23, following an experience of 2/23/23 by A A. *

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• 5 / 5

  

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  They have very good coffee flavors and shipping is fast.

  Review of 3/14/23, following an experience of 2/17/23 by A A. *

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• 5 / 5

  

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  Seller website is very easy to navigate. Have done business with them for years and recommend when I can.

  Review of 2/26/23, following an experience of 2/15/23 by A A. *

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• 5 / 5

  

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  Website is good and excellent customer service.

  Review of 2/22/23, following an experience of 2/10/23 by A A. *

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• 5 / 5

  

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  Site easy to navigate & great selection highly recommend

  Review of 2/20/23, following an experience of 2/9/23 by A A. *

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• 5 / 5

  

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  I subscribed and the delivery is very reliable, well packed and no damage. I am given a chance to modify the order shortly befre shipping. Cancelling a subscription is also very easy. I wanted to have a complete change of selection for my subscription and plan to enable the subscriiption again with the completely revised seection.

  Review of 2/20/23, following an experience of 2/9/23 by A A. *

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• 5 / 5

  

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  Always delivered on time & in good condition.

  Review of 2/20/23, following an experience of 1/26/23 by A A. *

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• 5 / 5

  

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  it has good service

  Review of 2/18/23, following an experience of 1/26/23 by A A. *

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• 5 / 5

  

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  Excellent customer service, order fulfillment and on time delivery

  Review of 2/18/23, following an experience of 1/30/23 by A A. *

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• 5 / 5

  

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  Spent 10 days at a hotel with a coffee maker that uses pods and did not want to have to ask for pods every day since hotels are not cleaning daily. I ordered 2 boxes for my trip. My order arrived quickly. Less than a week from Cleveland to California with free shipping. At home I use my Keurig daily and believe the pods taste better and there's much less waste. Both coffees I ordered were delicious and well balanced. I'm not super picky. I don't like bitter or super bold so I stick with medium roast and breakfast blends. We used all the pods on our trip and I'll definitely be ordering more for future stays!

  Review of 2/16/23, following an experience of 1/10/23 by A A. *

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• 3 / 5

  

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  This is the only order I would give 3 stars to…all other orders have been excellent

  Review of 2/15/23, following an experience of 1/27/23 by A A. *

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• 5 / 5

  

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  This is my go-to online store for coffee pods. Great selection, like the subscription service too.

  Review of 2/15/23, following an experience of 1/26/23 by A A. *

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• 5 / 5

  

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  Easy to navigate web site, excellent customer service, and fast shipping.

  Review of 2/15/23, following an experience of 1/25/23 by A A. *

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• 5 / 5

  

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  Easy ordering and fast delivery

  Review of 2/15/23, following an experience of 1/30/23 by A A. *

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• 5 / 5

  

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  Everything is great about working with this company - the website is very easy to use, placing an order is a snap and the price and delivery are great as well!

  Review of 2/15/23, following an experience of 1/30/23 by A A. *

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• 5 / 5

  

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  These are my favorite coffees and CoffeeHouse is my favorite supplier.

  Review of 2/15/23, following an experience of 1/25/23 by A A. *

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• 5 / 5

  

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  It's easy to order from this website.

  Review of 2/15/23, following an experience of 1/31/23 by A A. *

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• 5 / 5

  

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  Great service. Great selection of coffees & teas. Fast delivery on orders

  Review of 2/15/23, following an experience of 1/30/23 by A A. *

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• 5 / 5

  

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  Great way to enjoy the best coffee!!!

  Review of 2/7/23, following an experience of 1/23/23 by A A. *

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• 4 / 5

  

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  Package came in time but was poorly packed. One of the boxes of coffee was crushed; however, none of the wrapped pods were damaged. Coffee was very good.

  Review of 2/6/23, following an experience of 1/23/23 by A A. *

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• 5 / 5

  

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  Great coffee selection and fast shipment

  Review of 2/4/23, following an experience of 1/24/23 by A A. *

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• 5 / 5

  

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  Came fast and is great product

  Review of 2/3/23, following an experience of 1/20/23 by A A. *

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• 5 / 5

  

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  Coffee selections are great and the people are very reliable and nice :-)

  Review of 2/1/23, following an experience of 1/17/23 by A A. *

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• 5 / 5

  

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  CoffeeHouse Express offers a wide variety of products and flavors of coffee -something to please everyone. Everything arrives as promised and at prices lower than our local W B Mason.

  Review of 1/31/23, following an experience of 1/13/23 by A A. *

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• 5 / 5

  

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  Fast shipping every time and of course great products!

  Review of 1/28/23, following an experience of 1/16/23 by A A. *

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• 5 / 5

  

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  Easy to use.

  Review of 1/27/23, following an experience of 1/13/23 by A A. *

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• 5 / 5

  

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  Quick, correct, and in perfect condition.

  Review of 1/24/23, following an experience of 1/13/23 by A A. *

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• 5 / 5

  

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  I found new coffee flavors that I had not seen before. I was impressed with the variety and price of soft coffee pods. I have been impressed with the accuracy and timeliness of receiving my order. Thank you.

  Review of 1/23/23, following an experience of 1/9/23 by A A. *

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• 5 / 5

  

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  Great service. Great coffee. Swift delivery.

  Review of 1/21/23, following an experience of 1/6/23 by A A. *

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• 5 / 5

  

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  Great

  Review of 1/19/23, following an experience of 1/5/23 by A A. *

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• 5 / 5

  

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  Easy to order. Fast Delivery. Will definitely use again.

  Review of 1/17/23, following an experience of 1/6/23 by A A. *

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• 5 / 5

  

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  Excellent service...got my tea quickly..easy checkout.. so happy they sell my favorite 💚 green 🍵 tea

  Review of 1/17/23, following an experience of 1/3/23 by A A. *

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• 5 / 5

  

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  Great

  Review of 1/17/23, following an experience of 1/6/23 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 1/14/23, following an experience of 1/3/23 by A A. *

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• 5 / 5

  

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  Always fast shipping, great quality coffee, the only place I buy my coffee now.

  Review of 1/14/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  Good selection and price, fast shipping

  Review of 1/13/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  I was looking for Sugar free Swiss Miss Hot chocolate in a larger size than what you can find at Safeway. Coffee House Express had it and the price was right. Good folks to do business with. Delivered on time too.

  Review of 1/13/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  A little tedious

  Review of 1/11/23, following an experience of 12/28/22 by A A. *

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• 5 / 5

  

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  I searched everywhere to find guy farai single soft pods which wewe given to hotel guests at foxwoods casino, They discontinued it and guy farai doesn't seem to sell the soft coffee pods retail.. My wife tried melitta regular brew and itis to weak for here taste. I first purchased a single 16 pact of the dark brew. My wife lives it and that's why i ordered 108 single soft pods. Thanks for having them in larger amounts. Walmart does not have them

  Review of 1/10/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  Site was very easy to use, found everything I was looking for.

  Review of 1/10/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  Easy site to navigate.

  Review of 1/10/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  Excellent website to purchase coffee. Easy to navigate and they sell a nice variety of coffs & teas. I'm always pleased with my purchases. Oh, and this prices are very reasonable too.

  Review of 1/8/23, following an experience of 12/28/22 by A A. *

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• 5 / 5

  

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  Website was easy to navigate and the time between order and delivery was very good. The website has a good variety of coffee pods. Unfortunately, I haven't had a chance to try the different products yet as I drinking through the large order I made previously.

  Review of 1/8/23, following an experience of 12/28/22 by A A. *

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• 5 / 5

  

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  The site and order process was easy to navigate and the coffee arrived sooner than expected, surprising since it was around the holidays!

  Review of 1/6/23, following an experience of 12/21/22 by A A. *

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• 5 / 5

  

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  I’m always pleased with my transactions with Coffee House Express. The products are top notch, shipping is fast and easy as well!

  Review of 1/6/23, following an experience of 12/12/22 by A A. *

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• 5 / 5

  

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  I buy the Texas pecan packs, my wife and I love this coffee and the quality has always been top notch. Shipping is fast, never any problems.

  Review of 1/6/23, following an experience of 12/22/22 by A A. *

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• 5 / 5

  

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  It arrived promptly.

  Review of 1/6/23, following an experience of 12/12/22 by A A. *

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• 5 / 5

  

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  This company gave me a call to work out my order when an item was out of stock. I appreciated the proactive personal attention.

  Review of 1/6/23, following an experience of 12/14/22 by A A. *

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• 1 / 5

  

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  I have ordered from them several times in the past and have a growing Airbnb business. I send my property owners to order their coffee here. I recently ordered decaf packet pods and the wrong product came. It was 1 cup vs 4 cups, but the pictures online look fairly identical so I trusted I was ordering the right thing based off the image. There is no way online to see that one is about 2” x 2” in size and the other one is about 5” x 5”. The way the product is depicted online, they look identical in size. Anyway, I reached out and there was not a moment of warmth from their customer service nor the manager that I was escalated to. They didn’t care that I would move all my future orders to another company. They simply told me they can’t afford to help me on the return shipping because they were a small business. I understand that because I am also a small(er) business. This is why I would expect some level of trying to keep me around. Maybe an offer to pay their shipping costs as it will most likely be much cheaper than what I have to pay as a one off delivery on a large box. Maybe they make me pay for it, but receive a credit on my next order with them. Maybe split the shipping. Anyway, nothing was offered at all so we will be moving on from here. The good news is as a result I found some better options at other sites. I never thought to look before due to my loyalty on a product I enjoyed. When someone makes a mistake at my properties I try to work with them as opposed to say “sorry, your mistake, you fix it”. It was just a salty way of dealing with me and they didn’t seem to care whether I stayed or left.

  Review of 1/6/23, following an experience of 12/12/22 by A A. *

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• 5 / 5

  

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  Unlike many horror stories of bad Service an late deliveries...this was remarkable Service Thank you. !

  Review of 12/24/22, following an experience of 12/6/22 by A A. *

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• 5 / 5

  

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  Fast delivery

  Review of 12/24/22, following an experience of 12/2/22 by A A. *

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• 5 / 5

  

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  Even better coffee flavor than I expected! Highly recommend.

  Review of 12/24/22, following an experience of 12/7/22 by A A. *

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• 5 / 5

  

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  Very good coffee. This is the only place I buy my coffee.

  Review of 12/24/22, following an experience of 11/28/22 by A A. *

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• 2 / 5

  

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  The box of donut flavored coffee had a giant hole in it! It should have never been shipped to me in such a condition.

  Review of 12/24/22, following an experience of 11/29/22 by A A. *

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  Answer by coffeehouseexpress.com

  

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  I'm very sorry to hear that you received a damaged box. Please contact our office at 1.800-678-2219

• 5 / 5

  

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  It's the best service I ever had. Fast and accurate.

  Review of 12/24/22, following an experience of 12/1/22 by A A. *

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• 5 / 5

  

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  First off, I prefer drinking only coffee made with 1-cup brewers. I came upon this site while researching where to find 1-cup coffee brewers (like the ones in the hotels). Coffeehouse Express has a phenomenal assortment of various coffee pods. They also have reviews of each brand/flavor, which I rely on for my decisions. Keep up the good work. Please lower your prices.

  Review of 12/24/22, following an experience of 11/29/22 by A A. *

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• 5 / 5

  

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  Great service and communication

  Review of 12/24/22, following an experience of 11/30/22 by A A. *

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• 5 / 5

  

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  Good prices, fresh coffee, pretty fast ship.

  Review of 12/24/22, following an experience of 11/28/22 by A A. *

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• 5 / 5

  

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  CoffeeHouse Express is where I always go for coffee pods for my Bunn coffee maker. Good choices to pick from. Fast delivery and fair prices. This review applies to all coffee pods I have purchased.

  Review of 12/24/22, following an experience of 11/28/22 by A A. *

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• 5 / 5

  

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  Coffee and service are great

  Review of 12/10/22, following an experience of 11/28/22 by A A. *

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• 5 / 5

  

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  I always order my coffee from you. My wife and I love getting our coffee delivered right to the door. The only problem we are beginning to have is, we are both retired and the price keeps going up. We are having a hard time coming up with enough extra money to order from you. We will keep it up as long as we can.

  Review of 12/9/22, following an experience of 11/28/22 by A A. *

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• 5 / 5

  

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  Please stop reviews!

  Review of 12/9/22, following an experience of 11/28/22 by A A. *

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• 4 / 5

  

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  I was pleased to find this pressurized brewer for soft coffee pods.

  Review of 12/9/22, following an experience of 11/28/22 by A A. *

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• 5 / 5

  

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  Coffeehouse Express lives up to their name !! I order one day and my order is here before I know it !! Never disappointed 🤗

  Review of 12/4/22, following an experience of 11/22/22 by A A. *

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• 5 / 5

  

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  Always a pleasure to shop on the Coffeehouse Express site!!!

  Review of 12/3/22, following an experience of 11/18/22 by A A. *

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• 5 / 5

  

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  Alway a great coffee product these 4 cup pouches are the best for constant everyday taste

  Review of 12/3/22, following an experience of 11/18/22 by A A. *

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• 5 / 5

  

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  The site was so easy to navigate and order. My order was delivered within a few days.

  Review of 11/30/22, following an experience of 11/15/22 by A A. *

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• 5 / 5

  

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  Great transaction. Fast and fair.

  Review of 11/29/22, following an experience of 11/18/22 by A A. *

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• 5 / 5

  

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  Love ordering this coffee from CoffeeHouseExpress

  Review of 11/28/22, following an experience of 11/14/22 by A A. *

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• 5 / 5

  

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  I have been extremely pleased with the service from Coffeehouse Express. I have a standing order every three months for my tea and it always comes just as I am finishing up my last box. Always timely and appreciate them letting me know when my next order is about to ship!! Great service!

  Review of 11/26/22, following an experience of 11/15/22 by A A. *

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• 5 / 5

  

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  They have a nice inventory of dark roasts and the coffee was delivered very promptly. My go to coffee supplier!

  Review of 11/24/22, following an experience of 11/10/22 by A A. *

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• 5 / 5

  

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  Love the service and the product.

  Review of 11/22/22, following an experience of 11/11/22 by A A. *

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• 5 / 5

  

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  Fair prices, fast delivery

  Review of 11/22/22, following an experience of 11/8/22 by A A. *

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• 3 / 5

  

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  Ok service not so great tea

  Review of 11/21/22, following an experience of 11/7/22 by A A. *

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• 5 / 5

  

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  The website is easy to navigate & the products ship quickly.

  Review of 11/20/22, following an experience of 11/9/22 by A A. *

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• 5 / 5

  

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  I’ve always found the site easy to use and I can find a wide variety of decaf pods here as opposed to others. Super fast shipping and customer service as well!

  Review of 11/19/22, following an experience of 11/8/22 by A A. *

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• 5 / 5

  

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  Received my order in a timely manner. All the coffee filter packs in perfect condition. Coffee packs are the way to go mess free.

  Review of 11/18/22, following an experience of 11/7/22 by A A. *

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• 5 / 5

  

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  Love using this site. Fantastic pricing. Quick delivery.

  Review of 11/15/22, following an experience of 11/2/22 by A A. *

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• 5 / 5

  

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  Makes a fantastic way to order our preferred coffee products. Easy to use site. Quick delivery.

  Review of 11/12/22, following an experience of 10/28/22 by A A. *

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• 5 / 5

  

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  Items arrived perfectly boxed and quickly.

  Review of 11/11/22, following an experience of 10/27/22 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 11/11/22, following an experience of 10/31/22 by A A. *

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• 5 / 5

  

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  Been a customer for years. Great service and fast shipping

  Review of 11/10/22, following an experience of 10/26/22 by A A. *

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• 5 / 5

  

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  Excellent company to get coffee from. Been buying here for years, they are quick and they never disappoint!

  Review of 11/10/22, following an experience of 10/26/22 by A A. *

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• 5 / 5

  

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  Love their coffee and teas. Always high quality and extremely fast shipping!

  Review of 11/8/22, following an experience of 10/28/22 by A A. *

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• 5 / 5

  

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  The site was easy to use n the delivery was unbelievable quick!

  Review of 11/6/22, following an experience of 10/26/22 by A A. *

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• 5 / 5

  

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  They were fast at shipping my product and it came undamaged. I would highly recommend Coffeehouse Express!

  Review of 11/4/22, following an experience of 10/24/22 by A A. *

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• 5 / 5

  

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  This is my second order. I like the coffee. Have not tried the breakfast blend yet that I bought.

  Review of 10/31/22, following an experience of 10/17/22 by A A. *

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• 3 / 5

  

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  Bags with 18 pods are much less quality than individually wrapped pods, not as much coffee grounds and less taste overall.

  Review of 10/31/22, following an experience of 10/19/22 by A A. *

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• 5 / 5

  

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  Their site is easy to use.

  Review of 10/30/22, following an experience of 10/18/22 by A A. *

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• 5 / 5

  

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  Easy

  Review of 10/28/22, following an experience of 10/13/22 by A A. *

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• 5 / 5

  

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  Order several times a year for vacation rental properties. Please keep in stock! Thanks

  Review of 10/27/22, following an experience of 10/12/22 by A A. *

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• 5 / 5

  

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  Easy to order and fast delivery

  Review of 10/26/22, following an experience of 10/14/22 by A A. *

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• 5 / 5

  

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  Excellent service.

  Review of 10/24/22, following an experience of 10/12/22 by A A. *

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• 5 / 5

  

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  I have been buying coffee from Coffeehouse Express for several years. Their price is the best I have found, and their web site is easy to use. Shipment is accurate and timely. I always order enough to get free shipping.

  Review of 10/24/22, following an experience of 9/30/22 by A A. *

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