chairish.com

Customer reviews for chairish.com

4.4 / 5 1

Calculated from 3116 reviews obtained over the last 12 months

30962 reviews since 29/09/2018

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Information chairish.com

  • Company

    Chairish

  • Description

    Chairish is the most extensive online shopping destination for luxury home furnishings. Founded in 2013, Chairish delights millions of monthly shoppers with its expert curation of exclusive and diverse inventory, spirited attitude, refreshing shopping experience and award-winning customer care. Architectural Digest named Chairish the #1 “can’t live without decorating app” that “will change the way you shop for furniture online.” Entrepreneur lists Chairish as one of “best entrepreneurial companies in America” and IAB recently named Chairish a "Brand to Watch in 2020."

  • Address

    465 California St Ste. 1250 Suite 1250 94103 San Francisco

  • Website

    http://chairish.com

  • Category

    Home and garden

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Customer reviews

  • 5 / 5 1
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    A sweet old antique. Thank you.

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  • 5 / 5 1
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    The Knoll chairs arrived on time and in perfect condition. They fit in with my decore and saved me many hours of shopping.

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  • 5 / 5 1
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    I’d never ordered any antique furniture before this purchase. The company was easy to do business with. Communicated well about shipping and with some approaching date restriction delivery arrived quicker than expected. Delivery worker was professional and friendly. So happy with my purchase.

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  • 5 / 5 1
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    Awesome porcelain plate!

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  • 5 / 5 1
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    The basket was as described and pictured on Chairish. It arrived in perfect condition and Sandra (the owner/shipper) contacted me with estimated arrival. A lovely and very professional business woman.

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  • 1 / 5 1
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    Piece was not very well made

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  • 2 / 5 1
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    We surprised that these arrived with oasis planting materials hardened and congealed to sides of the cachepots. Took some time and effort to remove the hardened materials so that I could purpose the pots.

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  • 5 / 5 1
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    The beauty and quality of this bench exceeded expectations. Delivery was superb.

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  • 5 / 5 1
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    I have bought several of her paintings she is one of my favorite artist. And my all-time favorite painting is the first painting I ever bought from her. She’s incredibly talented

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  • 5 / 5 1
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    Beautiful Japanese screen! Accurate description and pictures. Very fast shipping, well packed. Thank you!

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  • 4 / 5 1
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    It's a gamble to buy furniture on the internet but the quality was evident as soon as the piece arrived.

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  • 5 / 5 1
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    Excellent condition of items!

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  • 1 / 5 1
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    I ordered the chairs for my daughter who lives in Denver. When I was ordering them on the website, there was a glitch in your computer system and I was not able to enter a separate shipping address . I tried several times, but the system would not allow it. So ten seconds after I placed the order I contacted Customer Service to inform them that the shipping address was incorrect and gave them the correct address. It took several more emails to actually correct the problem. And Chairish charged me $200 for the change, despite the fact that the order could not possibly have gone out to the shipper as yet. It was late on a Friday evening. I was very upset. Then I ordered another chair from that same Vendor and they charged me the same amount to ship one chair as they did to ship four chairs. Since I knew that they would all be going in the same truck at the same time, I asked if I could get a discount on the shipping, but was told no. Since I have purchased many items on Chairish, I was terribly disappointed at how discourteous the customer service person was. And of course there is no way to speak with a human being. I am likely going to cancel my account with Chairish as a result. A disheartening imagae has shaken my trust in the company

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  • 4 / 5 1
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    Nothing to write

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  • 5 / 5 1
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    The dishes are in amazing condition and they were so well packaged for shipping, I really appreciate the care that went into the process.

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  • 5 / 5 1
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    Everything arrived well packed, and in good condition.

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  • 4 / 5 1
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    My table arrived within a week of my purchase agreement. It was in good condition as described. The delivery person called several days ahead to set up a convenient time for delivery. He kept in touch and the delivery went very smoothly. He even helped me move my old table into my car. I would rate him five stars. My concern about buying through Charish is the pricing. I am only a one time buyer and no expert, but the prices seem exceedingly high. It is difficult to comparison shop since each piece is unique. I am not sure I am getting good value with my purchase, but it came as described and I take responsibility for having overpaid, if some expert tells me that I did.

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  • 5 / 5 1
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    Arrived super fast , nicely packaged, perfect condition Thank you !

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  • 5 / 5 1
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    Our order was handled in a very customer-friendly and professional manner. As soon as we had indicated that we wanted to buy this desk, Chairish responded by email. The next day, we had a confirmed order verification, which detailed for us when nd by whom the desk would be delivered. And they were true to their word; it was delivered well within the alloted time. The two men who handled the delivery were conscientious, contacting us several times on the days prior to showing up at our house with the desk. They carried it into our home with great care and set it exactly where we wanted it. Then they did the same with the hutch top, unwrapping both pieces, securing them together, and making sure we were able to open both the doors and drawers and use the key to lock and unlock the desk before they were satisfied. They were most professional, and we truly did receive "white glove" delivery! We were so impressed, also, with the beautiful piece of furniture we received! It is truly a gem! It was exactly as described on the Chairish website, but even more beautiful in our home. The structure is in great shape, the wood os beautiful, doors and drawers open and close easily, and they are able to be locked with the elegant key that was included. It is now a beautiful addition to our living room, and will be used as my desk, as well as the center for my artwork and family photo restoration project. Thank you, all at Chairish, as well as those at Ivy Hill in Philadelphia, for this beautiful desk! God bless you!

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  • 2 / 5 1
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    Chairish performed well as the intermediary that they are: efficient, professional, and attuned to customer service. The stool I bought, however, is a different story. It is advertised as being vintage, original condition. If that so it has been sitting in a closet or warehouse for decades. There is not a single scratch on it. It looks as though it was made last month. It’s a nice piece, but it’s not a vintage or anything approaching ethnic as advertised.

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  • 4 / 5 1
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    Easy to work with and reasonable and fast shipping.

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  • 2 / 5 1
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    Table base does not have the McGuire tag. Question it’s a Real McGuire. Falling apart and dry. Photo has it as dark. It is very light bamboo and in poor condition. Dissatisfied

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  • 5 / 5 1
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    Love this piece! We live in a 100+ year old barn so it fits perfectly!

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  • 5 / 5 1
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    great experience.

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  • 5 / 5 1
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    Exactly what i wanted

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  • 5 / 5 1
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    Lovely to work with and my boxes gorgeous!!!!

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  • 3 / 5 1
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    Ordering was a little challenging due to the Ebay like bidding. Shipping exceeded expectations. The pieces had more nicks than expected but with touch up markers and some polish restorer were up to our expectations given the age of the nightstands. All in All we are satisfied customers.

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  • 5 / 5 1
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    Beautiful, perfect vintage enamel lamps, with just the right chips so one can tell they’re vintage. The hardware is also perfect and gives it that industrial look. Thank God these vintage pieces still exist. Thank you Chairish!

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  • 5 / 5 1
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    My experience purchasing this item on Chairish was easy and straight forward, however the shipping of the item got bungled somehow. I contacted Chairish to inquire what was happening with the item I purchased as it seemed to have stalled along the process. I commend Chairish for their communication skills and the speed with which they replied with an answer; everything was resolved with no issues whatsoever and my parcel arrived safe and sound. The only issue I could possibly take with Chairish is that they are control freaks and every last thing goes through them... is this a problem, perhaps not but it does take the personal touch out of the equation and makes things a bit controlled, like having an over protective Mother-in-Law...that sort of feeling. In my case, all went well, so I have no complaints.

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  • 5 / 5 1
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    Beautiful rug -- thank you!

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  • 3 / 5 1
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    The metal on the lamps was more corroded than expected and one of the lamp sockets broke on shipping.

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  • 2 / 5 1
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    Shipping fell through multiple times, and the delivery time was weeks overdue. They did compensate me $100 off the shipping charge. I was disappointed in the overall service as well as the lack of ease of communication with both shop owners and shipping providers.

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  • 5 / 5 1
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    From start to finish it was a very pleasant purchase. Thank You EVERYONE involved including the delivery team!

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  • 3 / 5 1
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    Description and pictures on Chairish were quite accurate, so I was not pleasantly surprised or disappointed by the item when it was delivered. Delivery, however, was quite slow.

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  • 5 / 5 1
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    Ordered 1 piece last year, “grandmas purse”. Loved it. Ordered 3 other pieces in the series and as a set of four it is great!!

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  • 5 / 5 1
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    Product's conditioned as advertised, no damage in transit

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  • 5 / 5 1
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    My new stools are very sturdy and beautiful.

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  • 5 / 5 1
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    My vintage Japanese creamer arrived perfectly wrapped for its journey. What a lovely piece and it was exactly as portrayed and described. I am delighted!! The brief personal note was a special touch!

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  • 5 / 5 1
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    It’s beautiful .. shipping folks were great snd I received it very quickly!

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  • 5 / 5 1
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    I love it. Thank you.

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  • 4 / 5 1
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    Arrived early. Good communication throughout.

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  • 5 / 5 1
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    Just beautiful and exactly as promised. Excellent fabric and professionally made. This seller has the finest fabrics and sends everything super fast.

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  • 2 / 5 1
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    The product picture was misleading It was significantly bigger than the actual product

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  • 5 / 5 1
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    Accommodate shipping date to convenient time. Shipper was communicative and helpful. The chairs were like new. Good job!!

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  • 5 / 5 1
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    It was absolutely spectacular!!

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  • 5 / 5 1
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    I am completely satisfied with my purchase. My order was carefully packaged and arrived promptly. All 8 Wedgwood Colosseum mugs are in mint condition. Thank you, Rick T.!

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  • 4 / 5 1
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    They are terrific and very well made

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  • 3 / 5 1
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    One of the chairs are very wobbly. Not sure if it’s safe for someone to sit on . This was not indicated in the description. Also said the chairs were in better condition than really were !

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  • 5 / 5 1
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    We love our rug! They delivered it in less than 48 hours, and the rug was even more beautiful in real life

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  • 5 / 5 1
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    Beautiful design

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  • 5 / 5 1
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    The art is beautiful and arrived early. I received notifications throughout the delivery process.

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  • 2 / 5 1
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    It didn’t occur to me that this photograph would have been printed on non-photographic paper. It makes me wonder why/how it could have cost so much to begin with (above $300). I think what I ended up paying was already more than it’s worth. Furthermore, it was shipped in a tube!! The paper is fairly thick so it will take a while to flatten this out to be able to frame it.

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  • 1 / 5 1
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    it wasnt what it said it was

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  • 5 / 5 1
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    Exactly as described and depicted in the photos. Excellent job cleaning and refinishing.

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  • 5 / 5 1
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    Arrived quickly. Exactly as described.

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  • 4 / 5 1
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    Prompt delivery and well packaged.

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  • 2 / 5 1
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    Item is as expected, but seller took three weeks to deliver the item, and provided no communication at all regarding shipping status. I finally had to ask Chairish HQ to get involved, and was only then informed that the seller had shipped the item to the wrong buyer. Chairish was great at handling the problem, but I would have appreciated better (any) communication from the seller.

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  • 5 / 5 1
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    Item was exactly as picture and arrived very quickly!

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  • 5 / 5 1
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    Elephant was packaged very well and secure. There was no damage.

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  • 4 / 5 1
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    The seller was really great with communication and accommodated my request to purchase a smaller about. Shipping was extremely fast. Would have liked a call or email for a heads up when it was arriving as I was out and it had to be left outside until I arrived home. The chairs I purchased were beautiful and in great shape

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  • 2 / 5 1
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    The only reason I leave a fell short rating is that Chairish had problems with getting my purchase to me that took a few months, I think to resolve. We were not in a hurry so that was fortunate. I also want to say their customer service department got on the problem and kept us informed of what was happening all the way through until we got our piece this week. We love what we bought, a Settie, and are very pleased to have it!

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  • 5 / 5 1
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    Delightful object, extremely well wrapped and quickly shipped. Tracking was helpful. Thanks!

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  • 5 / 5 1
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    The seller was proactive and kept me informed about the shipping status of my purchase. The product represented on the site exactly matched what I received.

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  • 3 / 5 1
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    This was my second try. I would definitely say this was much better than the crispy dry rot sofa that was 6k on Chairish.

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  • 1 / 5 1
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    The seller was great and deserves 5 stars, the shipping process is absurd, 8 weeks and arrives damaged and not covered or packaged.

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  • 5 / 5 1
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    this is my first furniture purchase through Cherish and I am thrilled! The table is in great condition (I'm working on it this very moment!) and looks beautiful! I can't wait to find my next treasure!

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  • 5 / 5 1
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    Beautiful piece, expertly done!

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  • 5 / 5 1
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    Absolutely stunning rug! Looks amazing in my home. The buying process was easy and the local pick up was easy too. Sellers were easy to communicate with, thoughtful and accommodating to make it easier on us. We loved our experience and will shop with them again!

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  • 2 / 5 1
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    Delivery time was disappointing.

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  • 1 / 5 1
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    Never received my purchase.

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  • 4 / 5 1
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    Really like the chairs and transaction was smooth. I would really like to know more about them though and have not received a response yet from seller.

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  • 5 / 5 1
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    Sooo beautiful!!! Carefully packaged and seller worked with me on getting a particular shipping date. Delivery company was nice.

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  • 5 / 5 1
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    Delivery man was excellent. He kept in touch to let me know exact arrival time. Chairs were in perfect condition and I am very pleased.

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  • 5 / 5 1
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    Items in excellent condition

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  • 5 / 5 1
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    Fantastic purchase. They are in beautiful condition and arrived really quickly!

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  • 5 / 5 1
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    Packed VERY well, exactly as described

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  • 3 / 5 1
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    The product was exactly what i wanted. High quality and (finally delivered) when I needed it, by very professional, first class shippers. The only reason Chairish doesn't get five stars is they need to improve their response to customer support, even if it's about events beyond their control. They NEVER answered any emails. I never got a confirmation email that I had bought my piece--only confirmation from my Paypal account. Finally I found a phone number which they answered after repeated calls over two days. They promised it would ship by the end of September and I would get a phone call as to the exact date when my item would ship. That never came. I never got another update on shipping. On the day before delivery (October 21) I received a text from the shipper that the delivery would be October 22 between the hours of 7:30 and 8:30 pm. And so it was finally accomplished. I ordered my piece in August. If you have time to wait for your delivery (contrary to Chairish written shipping promises) and are okay with NO FEEDBACK from this company, I would highly recommend Chairish if you find something you love (and they offer a lot to love!). I would buy from Chairish again but will be more informed and pro-active with customer service in the future.

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  • 5 / 5 1
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    Beautiful serigraph which arrived quickly, packed in excellent fashion. Nice note from seller- personal touch. JCM

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  • 5 / 5 1
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    Fast shipping, packaged safely, item was just as described. Lovely piece.

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  • 5 / 5 1
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    Chairs were in beautiful condition, and the owner was very easy to communicate with.

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  • 5 / 5 1
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    The work was even better than pictured and was well packed and shipped promptly.

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  • 3 / 5 1
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    I'm very pleased with the items I ordered, the seller description was accurate. The shipping company failed to provide advanced notice other than in the morning on the day OF delivery, after almost 6 weeks of silence. This did not align with the information provided by Chairish about shipment practices.

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  • 5 / 5 1
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    I made an offer just one time for the chairs and my offer was accepted. The chairs were exactly as prescribed. They are simply beautiful for chairs from the 70's. My first purchase from Charish has and was a great experience. I will and do plan to purchase again.

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  • 5 / 5 1
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    Gorgeous Moroccan lanterns purchased for a Spanish Colonial residential remodel! Easy online purchase and local pickup

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  • 5 / 5 1
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    Online experience was good..Seller was easy to contact, very responsive and helpful. I was able to arrange local pickup which was a significant saving.

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  • 5 / 5 1
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    Great condition. Arrived seemlessly. On time.

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  • 4 / 5 1
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    Good piece of art. Arrived quickly & packaged very well.

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  • 5 / 5 1
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    Nicest delivery person and the chair is wonderful.

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  • 5 / 5 1
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    In person pickup easy. Seller Delightful - just wanted a good home for vintage mid century masterpieces. Condition much better than expected - listed as “good”, really was “like new”.

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  • 1 / 5 1
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    I did not receive the legs with my desk

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  • 5 / 5 1
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    Very happy with my first order from Chairish!

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  • 3 / 5 1
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    The table is nice, delivery was great. I ordered the table thinking it was 29 inches so my chairs would go w it and it was 27 inches. I have decided to try and resell it on CHAIRISH. It is being reviewed now.

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  • 5 / 5 1
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    Out purchase and delivery were fast and easy. We are quite impressed with the quality of our Mid-Century Rosewood Secretary. The shop was professional and prompt. The delivery people kept in touch as they drove across the country and we friendly and very professional. A great experience all around!

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  • 5 / 5 1
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    Lithograph arrived very quickly and was packaged very well. Lovely piece of artwork.

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  • 5 / 5 1
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    Lovely. Quick shipping. Very well packaged,

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  • 5 / 5 1
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    lovely watercolor

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  • 4 / 5 1
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    I felt the shipping was too expensive and the seller did not disclose (nor did the pictures show) all the damage or wear on the table. It’s still a beautiful piece but will require some tlc

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  • 2 / 5 1
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    Timely shipping. Nice product. Higher than normal prices. Difficult to negotiate.

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  • 4 / 5 1
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    Wonderful price for a gently used chair. Love the character it already owns.

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  • 5 / 5 1
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    Extremely well packaged, exactly as depicted online. Very satisfied.

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