Customer reviews for Cepcompression.com

Customer reviews

• 5 / 5

  

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  love these socks. quick delivery

  Review of 11/3/23, following an experience of 10/14/23 by JEANNE S. *

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• 4 / 5

  

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  I like the product and the compression it gives. The mid-height socks are much easier to pull on than the tall socks, so I prefer this height. However, the top of the sock is at the base of my calf and leaves a pretty deep indentation, thus the 4 stars instead of 5.

  Review of 11/3/23, following an experience of 10/11/23 by KATRINE N. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about the compression and ease of use with our mid-cutsocks. We understand that the fit around the top of the sock is important for comfort and we apologize for any inconvenience caused by the deep indentation. Your input is valuable to us and we will certainly take this into consideration as we continue to improve and refine our products. We appreciate you for bringing this to our attention and we look forward to serving you again.

• 2 / 5

  

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  When I placed my order they never told the Item was on backorder. To this date has not received the item ordered.

  Review of 11/3/23, following an experience of 10/12/23 by JACEY Q. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. We understand the frustration of not being informed about the backorder status and we deeply regret any delays in receiving your item. We take full responsibility for any shortcomings in our system that led to stock unavailability. This is not the level of service we aim to provide and we are actively working to address and improve our processes to prevent such occurrences in the future. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

• 2 / 5

  

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  I've utilize CEP in the past as my go to compression sleeves/socks whenever I was having calf pain. For some reason this time around, I had sever Achilles pain for about four days after running in these sleeves. Looking back, I remember my old socks leaving me with pain in my knees or lower calfs which is exactly what I experienced after running in these. My guess is they're just not meant for me.

  Review of 11/3/23, following an experience of 10/14/23 by EUGENE K. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for sharing your recent experience with our compression sleeves. We appreciate your feedback and want to express our sincere apologies for the discomfort and pain you've experienced. It's disheartening to hear that the product did not meet your expectations and caused discomfort, especially considering your positive history with our compression sleeves in the past. We take such feedback seriously and we will investigate the matter with our quality control team to identify any deviations in manufacturing standards and take corrective measures to ensure that the products meet our usual high standards. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

• 5 / 5

  

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  Fantastic socks!! Long lasting. Functional. Extremely comfortable. Highly recommend.

  Review of 11/3/23, following an experience of 10/15/23 by LEOLA S. *

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• 3 / 5

  

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  My order arrived in a timely manner. The ski socks and mid cut socks met my expectations but the compression sleeves are a total waste of my money.I bought the size recommended for my measurements but I feel no effect from the sleeves. I should go a size smaller next time so they will have at least some pressure.

  Review of 11/3/23, following an experience of 10/12/23 by NORENE R. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for taking the time to share your feedback with us. We're glad to hear that the ski socks and mid-cut socks met your expectations in terms of delivery and quality. However, we are sorry to learn that the compression sleeves did not provide the desired level of compression. To address this matter, our customer service team will reach out to you. Our goal is to ensure that you are completely satisfied with your purchase and we appreciate your honest feedback as it helps us improve our products and services.

• 1 / 5

  

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  Never fit right. Not that the sleeve was bad but my foot has unusual shape and just not right for me

  Review of 11/3/23, following an experience of 10/11/23 by NAME S. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for taking the time to share your experience with us. We understand that each individual's needs and preferences vary, and we appreciate your honesty about the fit not being suitable for your unique foot shape. If there's anything specific about the product or if you have any recommendations for improvement, please let us know. Your feedback is valuable and we want to ensure that our products meet the diverse needs of our customers. We appreciate you for bringing this to our attention and we look forward to serving you again.

  Answer by Name S

  

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  Thank you.

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• 5 / 5

  

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  Good selection of socks and sleeves. Fair price. Delivered in a timely manner. Products performed well

  Review of 11/3/23, following an experience of 9/15/23 by SAMARA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Site was easy, I just wish that I could have gotten the second pair!

  Review of 11/3/23, following an experience of 10/10/23 by CHRISTINE S. *

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• 5 / 5

  

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  Best socks!!! Leg pain almost non existent

  Review of 11/3/23, following an experience of 10/3/23 by TIFFANY U. *

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• 5 / 5

  

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  The gentleman that I placed the order with was very helpful. The order came in just a few days.

  Review of 11/3/23, following an experience of 10/10/23 by HOWARD V. *

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• 5 / 5

  

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  Great customer service. They took good care of me solving my issue.

  Review of 11/3/23, following an experience of 10/9/23 by LEOPOLD G. *

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• 5 / 5

  

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  Very satisfied with the overall order and delivery process. Site was easy to navigate and the product was delivered as promised.

  Review of 11/3/23, following an experience of 10/9/23 by KITTY G. *

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• 5 / 5

  

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  All the services was great.

  Review of 11/3/23, following an experience of 10/9/23 by ISABEL T. *

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• 5 / 5

  

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  Very professional service.

  Review of 11/3/23, following an experience of 10/8/23 by RYAN G. *

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• 4 / 5

  

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  Everything was good from ordering on the website to the delivery. I have found the product yo be very effective.

  Review of 11/3/23, following an experience of 9/23/23 by CARMELA B. *

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• 5 / 5

  

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  Great products. I use the all day tall women's socks for every day. They really help my leg and foot swelling, and are comfortable all day. They are great for playing pickleball and golf and they really keep my legs feeling good and energized.

  Review of 11/3/23, following an experience of 9/19/23 by EMMETT S. *

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• 5 / 5

  

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  CEP Compression socks are easily the best I have tried and I have tried many with poor results, most were so uncomfortable I had to take them off after a couple hours. With the CEPs I can comfortably wear them all day!

  Review of 11/3/23, following an experience of 9/27/23 by CLIFFORD G. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We’re thrilled to hear that our compression socks are working out so well for you. It’s great to know that they’re comfortable enough for you to wear all day, especially after trying out so many others. We appreciate your business and look forward to serving you again.

• 2 / 5

  

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  Quality of this product doesn’t seem like past orders I have received. Thinner and less compression

  Review of 11/3/23, following an experience of 10/9/23 by ROSALEE S. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order, especially with the quality and compression. We understand the importance of consistency and it's disheartening to learn that you found the product to be thinner and with less compression than your previous experiences. Please be assured that your satisfaction is of utmost importance to us and we are committed to addressing this issue promptly. We will investigate the matter with our quality control team to identify any deviations in manufacturing standards and take corrective measures to ensure that the products meet our usual high standards. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

  Answer by Rosalee S

  

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  Excellent response…I’m still your customer! Beth Tye

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• 5 / 5

  

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  Loved the customer service CEP provided

  Review of 11/3/23, following an experience of 9/23/23 by ELLEN G. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We’re really glad that our customer service team was able to assist you. Your kind words mean a lot to us. We appreciate your business and look forward to serving you again.

• 1 / 5

  

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  I never received the product. The day after the order was confirmed, CEP canceled the order. said did not have any socks left and would not get them back in. CEP system should not take orders for items that are not there.

  Review of 11/3/23, following an experience of 10/9/23 by ALETHA D. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. It's disheartening to learn that the product you purchased is not available and we understand the frustration this may have caused. We take full responsibility for any shortcomings in our system that led to the cancelation of your order due to stock unavailability. This is not the level of service we aim to provide and we are actively working to address and improve our processes to prevent such occurrences in the future. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

• 4 / 5

  

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  I love my compression socks from previous orders. I ordered the same small size, as I have small feet, but the new batch are definitely not as small as my previous orders. I feel the compression isn’t as effective due to a larger cut on the new order.

  Review of 11/3/23, following an experience of 9/24/23 by REY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality construction and great support. It’s what I expected from a CEP product

  Review of 11/3/23, following an experience of 9/25/23 by FRANCISCO C. *

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• 5 / 5

  

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  Always very kind

  Review of 11/3/23, following an experience of 9/24/23 by HARMONY Y. *

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  Answer by ceprunning.com

  

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  We’re so glad that our customer service team has been able to assist you with kindness. We aim to provide the best shopping experience for our customers and your feedback lets us know we’re on the right track. We appreciate your business and look forward to serving you again.

• 1 / 5

  

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  I ordered a black hat and received a white one.

  Review of 11/3/23, following an experience of 10/11/23 by SALLY B. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. We understand how disappointing it can be to receive an incorrect item. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and we're committed to providing a smoother and more enjoyable experience for our customers.

• 5 / 5

  

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  Great quality super comfortable and perfect amount of compression for fast recovery

  Review of 11/3/23, following an experience of 9/25/23 by DIEGO E. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  It’s so great to hear that you’re loving the quality and comfort of our product. We’re thrilled that the compression level is just right for your recovery. We appreciate your business and look forward to serving you again.

• 4 / 5

  

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  Good compression sleeves for running and recovery. Used for multiple races and training runs up to half marathon so far. I wish the compression would be just a little stronger

  Review of 11/3/23, following an experience of 10/9/23 by JACKELINE Y. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for taking the time to share your positive feedback about our compression sleeves for running and recovery. We appreciate your valuable input and are thrilled to hear that they have supported you well during races and training runs, including up to a half marathon. We understand your desire for slightly stronger compression and we will certainly take that into consideration as we continue to improve our product offerings. Your satisfaction and comfort are our top priorities, and we're grateful to customers like you who provide valuable insights to help us enhance our products.

• 5 / 5

  

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  Very good, great service. I would recommend it.

  Review of 11/3/23, following an experience of 9/12/23 by MOSHE F. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I would like to find colors other than black and grey that can be worn with casual, or dress, slacks. Tan, brown or khaki would be great additions to their lineup of dress/casual compression socks.

  Review of 11/3/23, following an experience of 9/17/23 by ADOLFO B. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We truly appreciate your feedback as it helps us understand our customers' needs better. Your request for additional colors such as tan, brown, or khaki is well-noted. We understand the importance of having a variety of options that can complement different outfits and occasions. We are constantly working on expanding our product range to cater to the diverse preferences of our customers. While we cannot provide an exact timeline for when the new colors will be introduced, we want you to know that your input is invaluable to us. Your satisfaction is our priority and we are committed to enhancing our product offerings based on customer feedback.

• 5 / 5

  

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  Great socks. Bought a few to try myself, then bought more for family!These socks are great for running. They wick away sweat and the compression is just right. They stay up and don't fall down. The toes are compressive, but not cramped.

  Review of 11/1/23, following an experience of 10/4/23 by SHYANNE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  These are best compression socks/sleeves I have tried. They are wearable all day long, and because the are both sized (by calf circumference) and footed, they fit, and the padding and compression are exactly where they need to be.

  Review of 11/1/23, following an experience of 10/2/23 by KALLIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great quality, perfect fit, better than any other brands.

  Review of 11/1/23, following an experience of 10/5/23 by AMYA W. *

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• 5 / 5

  

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  I appreciated the straight-forward website and was able to find what I needed easily

  Review of 11/1/23, following an experience of 9/17/23 by NEVA D. *

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• 5 / 5

  

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  Great product, felt great on feet during runs.

  Review of 11/1/23, following an experience of 10/3/23 by ARLENE L. *

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• 5 / 5

  

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  I loved this compression sock

  Review of 11/1/23, following an experience of 9/23/23 by DESTIN B. *

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• 5 / 5

  

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  Love their socks so much. So comfortable

  Review of 11/1/23, following an experience of 9/13/23 by RUBY K. *

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• 5 / 5

  

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  Good

  Review of 11/1/23, following an experience of 9/26/23 by MISTY M. *

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• 2 / 5

  

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  I recently purchase the “Everyday” model This version of the socks is unwearable because they keep sliding down my calf. This cuts off the circulation. I have other models of CEP compression socks and am very pleased with them

  Review of 11/1/23, following an experience of 9/11/23 by JANNIE K. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. Your satisfaction is important to us and we want to ensure that you have compression socks that provide the support and fit you need. To address this matter, our customer service team will reach out to you. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

• 5 / 5

  

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  good product. However green color size differs from the black color. It is clear that the green is smaller than the black. Be careful

  Review of 11/1/23, following an experience of 9/7/23 by HECTOR E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The cepcompression.com website was easy to navigate, and I found the exact compression socks I was seeking within a couple minutes. The socks themselves are perfect in all ways - fit, length (over the calf), and level of compression.

  Review of 11/1/23, following an experience of 10/5/23 by EDEN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love my knee high compression socks. I love the wool for its natural features of keeping warm when wet. I do use the skiing socks for ultras, so it would be great for CEP to think about a little less compression and a little more endurance running in wool. CEP is the best brand I have found and I have used many. My second request would be for a shorter rise to the knee high because I am short, guess that's the one thing I kinda hate.

  Review of 11/1/23, following an experience of 10/1/23 by AMERICA C. *

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• 5 / 5

  

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  Excellent guest service!

  Review of 11/1/23, following an experience of 10/5/23 by MARISOL G. *

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• 5 / 5

  

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  good

  Review of 11/1/23, following an experience of 10/3/23 by MONTY K. *

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• 5 / 5

  

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  Legs feel good after a long run. I also appreciate the reflective aspect for visibility in the early evening.

  Review of 11/1/23, following an experience of 9/16/23 by MATEO S. *

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• 4 / 5

  

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  The ankle sleeves seem to offer adequate support for normal acts. With less bulk and restriction of a full ankle brace.

  Review of 11/1/23, following an experience of 9/16/23 by AISHA J. *

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• 5 / 5

  

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  goodgoodgood

  Review of 11/1/23, following an experience of 10/3/23 by ELAINA H. *

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• 5 / 5

  

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  Website is easy to navigate, and delivery is quick. Also, absolutely love the quality of the compression socks and calf sleeves. I'm 66 years old, and this make a huge difference in long hikes, with a lot of elevation gain. Highly recommend.

  Review of 11/1/23, following an experience of 9/13/23 by DOMENICO H. *

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• 4 / 5

  

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  I don’t like the Allday Merino Tall compression socks that I bought. The texture is not comfortable under my feet and the compression doesn’t feel as strong as the many other CEP socks I have. I’d like to return them. I’ve been very satisfied with all my previous purchases.

  Review of 11/1/23, following an experience of 9/12/23 by LORI L. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. We understand the importance of a good fit and comfort when it comes to compression socks, and we're sorry to hear that our product fell short of your expectations. To address this matter, our customer service team will reach out to you. We value your business and appreciate your openness in sharing your experience and we look forward to serving you better in the future.

• 5 / 5

  

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  CEP socks are the best. I love the Ultralight Tall Socks. My legs feel amazing during a long run.

  Review of 11/1/23, following an experience of 10/7/23 by MARCEL G. *

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• 5 / 5

  

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  Product arrived on time and fit well. Pain relief was immediate.

  Review of 11/1/23, following an experience of 9/8/23 by STEWART G. *

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• 5 / 5

  

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  Always enjoy my new CEP socks. This was no different. Quality materials and great customer service.

  Review of 11/1/23, following an experience of 8/17/23 by ANASTACIO M. *

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• 3 / 5

  

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  The delivery is taking too long.

  Review of 10/30/23, following an experience of 9/30/23 by ANDREANE B. *

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  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order due to the delay. We understand the importance of receiving your items promptly and we regret that we haven't met your expectations in this regard. To improve our service, we will review our procedures and ensure a smoother and more enjoyable shopping experience for our customers in the future. We appreciate you for bringing this to our attention and we look forward to serving you better in the future.

• 5 / 5

  

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  Glad iI finally found cep compression socks. Have at least 5 other kinds that all have one issue or another. These are easy to put on and not too tight at the ankle. Felt great working on my feet all day. .no slippage or rolling at the top or ankle. No bunching in the foot. Perfect pair.

  Review of 10/30/23, following an experience of 9/30/23 by UBALDO K. *

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• 5 / 5

  

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  Love this product

  Review of 10/25/23, following an experience of 9/26/23 by RIGOBERTO H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Because their socks and sleeves are sized (and designated for L and R), they fit perfectly, and provide the exact compression my aged legs need with all-day comfort. I love the sleeves for summer wear, and the socks for cooler and cold weather.

  Review of 10/25/23, following an experience of 9/7/23 by JEVON B. *

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• 5 / 5

  

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  It's a great feet and my feet loves them!

  Review of 10/25/23, following an experience of 9/7/23 by STEFANIE T. *

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• 1 / 5

  

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  Everything I ordered was apparently not available though website indicated otherwise and a sale was completed. Very dissapointing.

  Review of 10/25/23, following an experience of 9/24/23 by NICKLAUS K. *

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  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. It's disheartening to hear that the items you selected were not available despite the website indicating otherwise. We understand how important it is to provide transparent and accurate information during the ordering process. We want to assure you that we take your input seriously and we're actively working to improve our inventory management to ensure a smoother and more enjoyable shopping experience for all our customers. We appreciate you for bringing this matter to our attention. Your insights are instrumental in helping us improve and provide you with the service you deserve.

• 5 / 5

  

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  Site worked as intended, no complaints

  Review of 10/25/23, following an experience of 9/5/23 by SOPHIE W. *

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• 5 / 5

  

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  No comment

  Review of 10/25/23, following an experience of 9/7/23 by YOLANDA W. *

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• 5 / 5

  

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  These really works, my legs and feet are not as swollen.

  Review of 10/25/23, following an experience of 9/7/23 by HERMAN M. *

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• 5 / 5

  

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  I wore a black pair today and they fit perfectly.

  Review of 10/25/23, following an experience of 9/26/23 by OSBALDO D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  굿굿굿

  Review of 10/25/23, following an experience of 9/2/23 by LINDA H. *

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• 5 / 5

  

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  Just so comfortable and makes my legs feel so much better and helps the swelling

  Review of 10/25/23, following an experience of 9/26/23 by JUDSON N. *

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• 5 / 5

  

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  Great experience! Great product!

  Review of 10/25/23, following an experience of 9/26/23 by LAVON C. *

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• 5 / 5

  

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  Great product

  Review of 10/25/23, following an experience of 9/24/23 by HIRAM K. *

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• 5 / 5

  

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  The fast best

  Review of 10/10/23, following an experience of 9/14/23 by MARCELO R. *

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• 5 / 5

  

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  Great service and products!

  Review of 10/10/23, following an experience of 9/22/23 by YESSENIA H. *

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• 5 / 5

  

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  Great site that easily allows you to find the right product that is so well made.

  Review of 10/10/23, following an experience of 8/14/23 by SUNNY M. *

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• 5 / 5

  

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  It’s always easy to find exactly what I’m looking for

  Review of 10/10/23, following an experience of 9/22/23 by LEVI B. *

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• 2 / 5

  

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  The wrong socks were sent the first time, I ordered one color and another color arrived. The customer service rep was very polite and quickly sent me a replacement pair. Unfortunately, the replacement pair was the wrong size. The customer service rep was very apologetic and quickly sent me a new pair and told me that I could discard or give away the ones that did not fit. At this point I got a bit frustrated because I have know use for a pair of socks that don't fit. Could have offered a slight discount for my troubles. Customer service reps were very cordial during the entire process.

  Review of 10/10/23, following an experience of 9/20/23 by THEA B. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your order. It's disheartening to hear about the mix-up in colors and sizing. Your frustration is completely understandable and we're grateful for your patience throughout this process. While we're pleased to hear that our customer service team maintained a high level of politeness and responsiveness, we acknowledge your point about the inconvenience caused. Your feedback about the possibility of a discount for the troubles is noted and we assure you that we'll use this insight to improve our customer experience. Thank you for your patience and for bringing this to our attention and we hope to serve you better in the future.

• 5 / 5

  

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  ...

  Review of 10/10/23, following an experience of 9/13/23 by KALE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I do a 25k trail run every few days on mixed terrain and I absolutely love these socks. Perfect fit, material, and cushion.

  Review of 10/10/23, following an experience of 9/15/23 by BRANDY W. *

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• 5 / 5

  

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  The ankle sleeve is very good and provides support for casual activities. I still wear a fuller wrap support for strenuous walking. Will order another one soon.

  Review of 10/10/23, following an experience of 9/16/23 by KENDALL T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love these socks as I stand on my feet 8 hrs a day for work. The delivery time is quite slow tho. This last order was for a trip I was going on and I didn’t get them on time .

  Review of 10/10/23, following an experience of 9/12/23 by WINONA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect compression, right fit and feel great! What’s not to love?

  Review of 10/10/23, following an experience of 9/22/23 by SHANON M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I have a few pairs from CEP. The best brand for the heel to not slip into my golf shoes. I have issues with my feet and found compression socks to be the best for me to wear. I ordered small as I have small feet. The new order seemed to run a little bigger than my first orders. I can make them work but my reason for only 4 stars.

  Review of 10/10/23, following an experience of 9/24/23 by CARTER L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Site navigation was very easy, with a quick delivery. I'm 66 years old, and an aspiring Adirondack 46er. I had started wearing compression socks for hiking (also CEP) and I was very happy with how I felt during, and after long day hikes with a lot of elevation gain. Recently had a 20+ mile hike, with a river crossing where we'd potentially have to remove our boots and socks. With compression socks, not being the easiest to remove and get back on quickly, I decided to try the compression sleeves. That way, if needed I could quickly remove and get back on, my hiking socks and boots and leave the compression sleeves on. It worked perfectly. I definitely recommend the CEP compression sleeves, and I will be purchasing more.

  Review of 10/10/23, following an experience of 9/13/23 by KHALID B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always my go-to socks. Excellent quality!

  Review of 10/10/23, following an experience of 9/21/23 by SEDRICK F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Once i got use to getting them on they work just fine. Can only ware them about 10-14 hours.

  Review of 10/10/23, following an experience of 9/17/23 by DENIS T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great

  Review of 10/10/23, following an experience of 9/14/23 by OTHA V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  CEP compression socks are very high quality products. They have worked extremely well in relieving my foot pain and soreness. I do highly recommend them!

  Review of 10/10/23, following an experience of 9/14/23 by WESTON K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  my favorite socks. the best socks!! recommend my friend&teammate

  Review of 10/10/23, following an experience of 9/19/23 by SOFIA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They are the right size for me, many colors to choose and options by the weather. What it make it even better.

  Review of 10/10/23, following an experience of 9/20/23 by RYLEY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Customer service: Excellent - a real human helped me with sizing and reassured me I could return the product if needed. Delivery: SoSo. The order from CEP took a while for delivery and the delivery company sent several delivery-date changes. Whatever, the package arrived. A local shop like Snails Pace might be better. Or that huge online store. I bought direct because of the free "no-show" socks. Product: Awesome! I wore the tall compression socks on a recent hilly marathon and been running lots of hills in prep for my upcoming trail ultra; I wear the recovery compression socks as needed at night during sleep. Seriously, no more calf muscle cramps! I could elaborate, but anyone who's experienced a calf muscle charley-horse and the awful lingering pain knot knows how awesome this is! The no-show compression socks just feel good and have become my #1 go-to for the shorter runs.

  Review of 10/10/23, following an experience of 9/21/23 by MAKENNA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Some what aggressive advertising

  Review of 10/10/23, following an experience of 9/14/23 by CORNELL T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’m not a techy person at all and it was so easy to find the exact kind of compression socks I always order. I received them in a few days, and as always, they help my legs feel so much better everyday! I’m a Nurse, and I always wear them when I’m working, and on my days off, I always wear them too! Best compression socks I have ever had!

  Review of 10/10/23, following an experience of 9/13/23 by PHOEBE D. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I bought these socks in store and absolutely loved them so I bought a few more online. There was an issue with the address so I tried reaching out to custom support online and was unable to reach them. The socks are still lost in the mail so I wasn’t able to get a refund yet and I’m still trying to work with the bank almost a month later to get the money back for a product I never received. Loved the socks and would definitely recommend purchasing them, but not online.

  Review of 10/10/23, following an experience of 9/12/23 by IRWIN H. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We regret to hear about the challenges you’ve faced with your online order and the difficulty in reaching our support team. We’re here to help and will ensure a swift resolution. A representative will contact you directly to assist you with locating your order and addressing any necessary refunds or replacements. We appreciate your commendation of our socks and assure you that we’re working to enhance our online purchasing experience to avoid such issues in the future. Thank you for your patience and understanding.

• 5 / 5

  

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  Great

  Review of 10/10/23, following an experience of 8/29/23 by GINO C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love this material compared to my older Cep socks. its so soft even after multiple washes.

  Review of 10/10/23, following an experience of 8/29/23 by PETE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  always satisfied

  Review of 10/10/23, following an experience of 8/30/23 by EVELINE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery and good quality product

  Review of 10/10/23, following an experience of 9/1/23 by MIREYA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I loved it

  Review of 10/10/23, following an experience of 9/10/23 by TANYA B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Fine

  Review of 10/10/23, following an experience of 8/29/23 by TRESSA O. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We are glad to hear that you are satisfied with your purchase. Your feedback helps us to improve our service and products and we hope to serve you again in the future.

• 5 / 5

  

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  Thank you

  Review of 10/10/23, following an experience of 9/12/23 by KARSON V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to put on and remove compared to some other compression stockings I have tried before. They also hug the calves snugly such it won’t come off even after a long day (unlike some other brands). I am a fan!

  Review of 10/10/23, following an experience of 9/3/23 by BUD A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I received my order in 2 separate packages but, they both were delivered on the same day. It has not been cold enough to actually wear my items so I can only state that they fit but, not provide any information on performance in cold weather.

  Review of 10/10/23, following an experience of 8/21/23 by RASHEED R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Loving my socks!

  Review of 10/10/23, following an experience of 8/30/23 by PEGGIE S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I bought 5 recovery socks In August 2020 and I was happy with them. After wearing them out, I reorder 5 new recovery socks and 2 additional knee sleeves. The new socks are not compressing as well as the old ones and now I feel a lot of fatigue again in my legs and feet at the end of the day. In addition the knee sleeves generate lots of pain in my knee joint that I did not have before. It was a quite expensive purchase with no benefits from me at all. I wish I could return them all and get a full refund. I buy CEP compression and recovery socks since 10 years now. They always end up having holes in them after 1 or 2 years but they were removing leg fatigue.

  Review of 10/10/23, following an experience of 9/10/23 by JEREMY B. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  Thank you for your feedback. We apologize for the disappointing experience you've had with your recent order. It's disheartening to learn that the new socks are not providing the same level of compression as your previous ones and that the knee sleeves are causing pain. This is certainly not the experience we aim to provide and we want to assure you that we take this matter seriously. To address this matter, our customer service team will reach out to you directly to assist with the return process. We appreciate your loyalty as a long-time customer and thank you for bringing this to our attention. We will do our best to investigate this issue and we hope to serve you better in the future.

• 2 / 5

  

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  The compression socks aren’t a particularly good value. Twice as expensive as others I’ve gotten on Amazon and they don’t stay up on my calves. The less expensive ones stay up and feel better. These seem very weak and thin. I was very disappointed in my purchase.

  Review of 10/10/23, following an experience of 8/26/23 by ARDITH M. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

  Flag

  Thank you for your feedback. We apologize for the disappointing experience you've had with your order and that the items you've purchased did not meet your expectations. We want to assure you that we take this matter seriously. We're constantly working to improve our products and your insights will certainly be considered in our ongoing efforts. To address this matter, our customer service team will reach out to you to find a solution that meets your satisfaction. We appreciate you for bringing this to our attention and for the opportunity to address your concerns.

• 5 / 5

  

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  All day tall socks very comfortable And look very nice

  Review of 10/10/23, following an experience of 8/25/23 by VERNICE R. *

  *Pseudonymized data at the request of the author

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