Ratings and Reviews Apt2b.com

We got the couch in velvet and it is very plush and soft. Cushions are fairly firm while still being comfortable to lay down and watch TV on. We've had the couch for about 6 months now and it has held up quite well.

It's big & beautiful but not very comfortable. I've had two issues with this sleeper sectional. Keep in mind that they may not have anyone near you to service your sofa. They have been very responsive but without a real solution besides hauling my sleeper sectional to a repair shop near me for an estimate. This thing is heavy & white velvet. There was some fabric puckering that they gave me a refund/discount because again, no one was available in my area to service it.

We’ve had our couch for about a year and a half. While it is perfect for the space and we adore the look, it has been a bit of a bummer. First, it arrived with yellow markings that they had forgotten to remove during manufacturing. Now, we have had 4 buttons come off in the last 8 months. We are about as gentle as you can be on furniture (including flipping the cushions that can be once a month), but the buttons are just not well attached at all. We frequently notice them flipping up/sideways from someone simply sitting on the couch. While another review said that the buttons have a lifetime warranty, support has told me they are not covered beyond the one year mark without the extended warranty purchase. Personally, for a couch of this price I don’t consider this acceptable as normal wear and tear, and we are pretty bummed that we need to either learn how to tuft them ourselves or budget to have this professionally done for the lifespan of this couch. If you’re considering it, I would consider the extended warranty a required add on cost.

I love my reclining coaches!Fit perfect on my small living room . Slick and comfortable for my 116 pds and 5.4 feet . My husband on the other hand need to get used with it ( he love the old ones). Delivered on time and with care .

We have seven cats, a Labrador retriever, and three rabbits, and this is THE BEST couch in performance velvet for people with pets or kids. Our kittens have scratched it, our dog has regurgitated on it, and our young rabbits have urinated on it. We use Biokleen with a Hoover Clean Slate and all of the stains have come out. Our couch looks very nice and brand new. We are impressed with the durability of the performance velvet fabric. The couch is soft yet supportive, and our whole family loves lounging on it...especially our dog. We did a great deal of research before buying this couch, and a year later we do not regret our choice. Also, it is super easy to move so you can clean underneath it. We highly recommend this couch!

I've had my saxton a little over 2 years now. I got the fabric thunder with the redish wood legs and really love the look. It's the perfect size for my apartment and a great light weight. If you live alone you can move it around solo no problem. It looks beautiful in my space, true to images online. I just personally don't like the cushions. It's not the most uncomfortable thing, but it sinks a little too much and doesn't quite feel like the kind of squishy down should feel like. Also the back cushions aren't quite the same. One is and has always been more squishy than the other, so there's somehow some unevenness in how the down is distributed I guess? Visually I'd give it 5 stars, even worn in I think it looks cute. But the comfort for me is off. I will say I find it comfortable to sleep on when my weight is distributed over larger surface area (115lbs), but while sitting there's too much give. A quick note that the sofa came with slight fabric damage to the velvet. It's a small section but I wasn't able to fix it. Customer service did give me a small discount for the damage though.

I have been wanting this stool for so long. I love it. It is very well made and I love the colors. I do wish the top was flat so I could put plants on it, it is a little rounded on top. It looks great in my bedroom. I like the height. It is a piece tgat I hope to have for a very long time.

This is my second Apt2B purchase and I’m not surprised I’m happy with it. Love the olive green color, it’s very subtle but adds enough color to pop against the more neutral gray/white weave sectional in the same room. The seat depth is good for me and my short legs (I am 5’4” tall), but the footrest is a tad bit short. My feet hang off the end , with the bottom of my ankles on the rest, but it works for me. My husband is 5’7” and his feet hang off from just below his calves, but I bought this mainly for me :) Great communication re shipping and delivery, and delivery was flawless, good crew.

Am nervous about a white couch with a dog but OH, the white velvet is absolutely gorgeous and has opened up my tiny space so much! The fabric is incredibly smooth, and the arm rests are padded a fair amount so not terribly hard (even with resting my head on it). The couch is firm, as mentioned by reviewers, but I don't find it to be uncomfortable, and with a variety of pillows it will get cozier. The couch was covered and protected well in transit; arrived in perfect condition. Ordered 10/3, received 10/25. Only 1 email communication received in between though, just as Apt2b said there would be. One thing of note: I'm 5'3 and my feet don't touch the floor, and even though I'm short, this is actually the first time I've had that issue with any of my previous couch purchases. It is wide enough for me to lay down though (can't fully extend, obviously, but perfect for curled up naps). I've marked my calendar to update a review in a year after wear/tear and dog cuddles.

This was my first time ordering with Apt2B and I ordered the Harper sofa in blue, and one in grey. The quality is top notch, and the detailing is superb. Other than creating amazing furniture, I do have to praise their customer service. When the couches were delivered, there was damage from the forklift to the base and mechanism of one of the sleepers. I emailed Apt2B, and they were more than fair, ordering new parts which they will install. It wasn't their fault at all, but they made it right, and then some. I will order from them again with confidence and am happy to have found a furniture option where there is attention to excellence in both the product and in the customer service!