Ratings and Reviews Apt2b.com

this bedroom set is very well made, solid and attractive. I'm very happy it!

very happy with the quality and the customer service

very well made and solid construction. we love it!

very well made and solid construction. we love it!

very well made and solid construction. we love it!

this bedroom set is very well made, solid and attractive. I'm very happy it!

very happy with the quality and the customer service

very happy with the quality and the customer service

this bedroom set is very well made, solid and attractive. I'm very happy it!

First off, let me just say as a designer, I have high standards and am very picky when it comes to furniture. Being in the industry, I see so much with varying degrees of quality, so I wanted to make sure I researched and read up on everything about Apt2B before committing to buy my sofas sight unseen. After reading, multiple reviews, talking extensively with customer service reps via Chat and Email, my husband and I decided on the Catalina Reversible Chaise Sofa and Catalina Apartment Size Sofa (that we use as a loveseat). I made modifications to the leg style (changed to the 5" Jackson style leg) and height of the arms (changed to 28" to 26" off the floor). It seems like not much change, but it makes a big difference for my 5'-3" frame. We also ordered an additional sofa cushion and a cushion for the ottoman by itself. This lets us be flexible the furniture arrangement for years to come. After receiving all of the gray swatches by mail, we did thorough tests, rubbing cat and dog hair on each swatchto see which stood out most, cleaning off dirt, etc. We decided to go with Taylor Fabric, Mountain Grey which I think will hold up nicely. Throughout the whole process the customer service by Apt2B was phenomenal. Alex Bonifer was quick to respond with any email questions I had (which there were many) and he lead me easily through the customization process, making sure the production staff understood the changes fully. Thank you so much Alex for making me fell comfortable with the process. We ordered our couches on Dec. 1st with the Black Friday promotion and received notification that our ordered was shipped on Jan. 18th. Metropolitan Warehouse was the local delivery company (from Chicago) and they were great with notifying us and scheduling a day and time. The white-glove delivery went very smoothly on Jan. 30th. They have everything set up in place within minutes (furniture was installed in a single family house on the first floor). The quality of the sofas are great (especially for the price). The cushions are a bit firm but not enough to be uncomfortable (we didn't get the down blend upgrade). The sofas have a more upright sit than our previous sofas which is a nice change. The arms are more firm & structured so it's most comfortable to use a throw pillow when laying down (which I have plenty of anyway). I'm sure that over time the cushions will "break-in" a bit, but I'm happy with how nice and crisp they look now. My husband has already fallen asleep on the couch and says it was very comfortable (He's 6'-3"). The Pecan wood legs match the wood in our house perfectly (a nice medium brown). The Mountain Gray fabric was also just the right shade of gray. Overall, I highly recommend this product and Apt2B. The customer service is excellent, they have fair prices and great quality. Much better than furniture box stores with pushy sales people. Plus, I love that my sofas were made in the USA.