Customer reviews

• 5 / 5 1

  

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  Such a quick delivery

  Review of 4/9/19, following an experience of 4/1/19 by JULIUS F. *

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• 2 / 5 1

  

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  The product I bought was as not fit for our purpose The ankle support did not have enough length in the piece you wind round your foot and the edges of the piece that you put your foot through had rolled edges which dug in when walking I didn’t return as returning it would have been almost the price of the item

  Review of 4/7/19, following an experience of 2/28/19 by ILENE K. *

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• 5 / 5 1

  

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  Easy to use. Very fast delivery, and item works well.

  Review of 4/6/19, following an experience of 3/29/19 by KRISTA K. *

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• 5 / 5 1

  

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  Easy to use website and order was delivered promptly

  Review of 4/6/19, following an experience of 3/25/19 by ALDA S. *

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• 4 / 5 1

  

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  Yeah ok

  Review of 4/5/19, following an experience of 3/28/19 by DAVION W. *

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• 3 / 5 1

  

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  not good not bad. repeated requests for approval Very very bad.

  Review of 4/5/19, following an experience of 2/26/19 by SAMSON B. *

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• 5 / 5 1

  

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  Very good

  Review of 4/2/19, following an experience of 3/25/19 by RUTH K. *

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• 5 / 5 1

  

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  excellent

  Review of 4/2/19, following an experience of 3/18/19 by LAMAR C. *

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• 5 / 5 1

  

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  Swift delivery and just what I was looking for, lightweight but supportive

  Review of 4/2/19, following an experience of 3/25/19 by MINNIE T. *

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• 5 / 5 1

  

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  Very good service arrived the following day

  Review of 3/30/19, following an experience of 3/22/19 by JERMAINE G. *

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• 5 / 5 1

  

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  The products I have bought have been of better quality than those available in the local pharmacy and at a better price.

  Review of 3/30/19, following an experience of 3/22/19 by LIONEL C. *

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• 5 / 5 1

  

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  Clear information given. Delivery as stated.

  Review of 3/29/19, following an experience of 3/21/19 by GUADALUPE G. *

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• 4 / 5 1

  

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  Very good

  Review of 3/29/19, following an experience of 3/21/19 by BERTHA S. *

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• 5 / 5 1

  

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  Very helpful good range of products and quick to deliver.

  Review of 3/29/19, following an experience of 3/19/19 by RICHIE W. *

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• 5 / 5 1

  

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  Product arrived the next day

  Review of 3/29/19, following an experience of 3/21/19 by GAGE H. *

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• 5 / 5 1

  

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  Brilliant ! Quick delivery. In the past had to return faulty product. Replace without delay. Hence the reason for my return purchases.

  Review of 3/21/19, following an experience of 2/5/19 by EMMETT G. *

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• 2 / 5 1

  

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  it came and was too small but couldn't return it as I had to cut it from its sealed bag and try it to know it was NOT A MEDIUM so couldn't return it for a larger sizesadly

  Review of 2/21/19, following an experience of 1/8/19 by FREDERICK S. *

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• 5 / 5 1

  

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  its not bad

  Review of 2/21/19, following an experience of 1/14/19 by MILLIE D. *

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• 2 / 5 1

  

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  The skin doest get any air, very unconfortable after 30 min. Will go back to the previous one.

  Review of 12/30/18, following an experience of 11/22/18 by GRETCHEN R. *

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• 3 / 5 1

  

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  Average.

  Review of 11/23/18, following an experience of 10/16/18 by GONZALO L. *

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• 1 / 5 1

  

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  Very disappointed with service as the wrist brace has still not been received.

  Review of 11/11/18, following an experience of 10/4/18 by MERVIN C. *

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• 2 / 5 1

  

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  I haven't received my items yet

  Review of 10/27/18, following an experience of 9/19/18 by FRANZ V. *

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• 1 / 5 1

  

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  This company has the worst delivery service imaginable. As I write this my order has still not arrived and have been waiting for more than a week. I have lost precious waiting and recovery time for my knee and I highly recommend you to buy from a better company e.g amazon. At least they have respect for a customers time.

  Review of 9/13/18, following an experience of 8/6/18 by TYLER D. *

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  Answer by actesso.co.uk

  

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  Thank you for your feedback and sorry to hear that your order has taken so long to arrive. We usually expect most orders to arrive within 1 to 3 working days. Please contact us directly and we will be happy to investigate this further for you. Kind regards and apologies again for the inconvenience. Michael.

  Answer by Tyler D

  

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  Hi Could you give me an update on my package. I'm starting to lose my patience. If it is not delivered by Friday then I would like a full refund. Ps. I will be blogging about your poor customer service and my experience.

  Answer by actesso.co.uk

  

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  Hi Mr Nzimi. We have checked your order, and the tracking information says it was delivered on the 7th of August (Royal Mail 2103679570000001A79EA). Was there anyone else at the property who may have taken this in? We did reply to your previous message offering our assistance, but we did not hear back from you. If you can contact us directly, we will of course be happy to help. Kind regards, Aaron

  Answer by Tyler D

  

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  Refund my money. I was told that a replacement order was sent but has not arrived yet

  Answer by actesso.co.uk

  

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  Hi, Apologies for any inconvenience, as this order has not arrived we are of course happy to issue a refund. We'll get that arranged now so you should receive it shortly, but do let us know if we can do anything else to help. Kind regards, Aaron

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• 5 / 5 1

  

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  Brilliant service,delivery time and product......

  Review of 9/12/18, following an experience of 9/4/18 by ROSE S. *

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• 2 / 5 1

  

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  My item never arrived an when I asked about it I go a reply asking for my address again but had no reply and still haven’t received item

  Review of 9/2/18, following an experience of 7/26/18 by JUVENAL B. *

  *Pseudonymized data at the request of the author

  Answer by actesso.co.uk

  

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  Hi, apologies for not getting back to you sooner. We received your last message two days ago, after we advised that the tracking information shows that this order was delivered on the 28th of July. We will contact Royal Mail to look into this further, and will get back to you as soon as we hear from them. Kind regards, Actesso.

  Answer by Juvenal B

  

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  Thank you. Normally I wouldn’t be bothered so much but I’m in urgent need of the item

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