Customer reviews for 42photo.com

3.5 / 5

Calculated from 211 reviews obtained over the last 12 months

11673 reviews since 07/05/2020

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Information 42photo.com

  • Company

    42nd Street Photo

  • Description

    42nd Street Photo is a premier retailer specializing in cameras, electronics, and imaging solutions. The company offers a comprehensive selection of digital and film equipment, lenses, and accessories, serving both professional photographers and everyday enthusiasts. In addition to retail, 42nd Street Photo provides expert repair services, film developing, and high-quality printing, ensuring complete support across the photography and technology spectrum. Its reputation is built on integrity, reliability, and a commitment to customer satisfaction, making it a trusted name in the industry. By combining traditional expertise with modern innovation, 42nd Street Photo continues to be a leading destination for capturing and preserving life’s most important moments.

  • Address

    15 West 36th Street 10018 New York

  • Website

    https://www.42photo.com

  • Category

    Hifi, photos and videos

Contact 42nd Street Photo

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Customer reviews

  • 5 / 5
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    I recently made a purchase from 42PHOTO and was extremely impressed with the overall experience. The website was easy to navigate and the selection of cameras and accessories was vast. I appreciated the detailed product information and customer reviews that helped me make an informed decision. The checkout process was smooth and the shipping was fast. I was also pleasantly surprised to receive a follow-up email from the company checking to make sure I was satisfied with my purchase. I am happy to report that the camera and accessories arrived in perfect condition and are performing exactly as advertised. I highly recommend 42PHOTO to anyone looking for a reliable and convenient way to buy camera gear.

    Review of , following an experience of by DANIEL MORTON A.

  • 5 / 5
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    Excellent service Good price. Rapid delivery.

    Review of , following an experience of by ANNE DUCKS A.

  • 5 / 5
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    Friendly service and good advice. Came to try a lens at the Manhattan store, Kate advised me on another one that would be more suitable for my needs, and I could even try a second hand one on the spot. I'll go there next time I consider buying a new lens.

    Review of , following an experience of by DAVID HURST A.

  • 5 / 5
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    Would not hesitate to recommend 42nd street photo to anyone, their prices were the most competitive around and my Sony a7 II camera came extremely quickly and was well packaged.

    Review of , following an experience of by RILEY A.

  • 5 / 5
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    I was looking for a Nikon Z 24-70mm f/2.8 lens, After a long search, comparing prices on many websites, I came across 42photo.com, which I hadn't heard of previously, their price including postage was the cheapest I could find. I will definitely be shopping with them in the future.

    Review of , following an experience of by MORGAN WEST A.

  • 5 / 5
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    42nd street photo has very competitive prices for their products and they deliver within 2 days. I am very pleased with my purchase and will keep using 42nd street photo. I have previously bought various items on their website and that was the same great experience. Thank you

    Review of , following an experience of by HANEY A.

  • 5 / 5
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    Came across 42nd street photo and could not believe the price, so I was a little apprehensive. But, I placed my order for some telephoto zoom lenses, when they arrived, they definitely were the real deal. The service was first class, their prices are even better than Amazon!!!!! I highly recommend.

    Review of , following an experience of by SIMPSON A.

  • 5 / 5
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    Recommended! Easy ordering process, goods arrived next day, and the request I added to the order was actioned quickly. I highly recommend 42nd Street Photo!

    Review of , following an experience of by NIGEL REDMAN A.

  • 5 / 5
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    One of my favorite places to purchase photographic equipment. Always the best prices and the delivery is quick and reliable. Ordered a new Sony a7 IV camera recently, and was super impressed by how easy it was to set up and how quick it arrived. Highly recommend 42photo.com for all your camera needs.

    Review of , following an experience of by BENTLEY MULLINS A.

  • 5 / 5
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    Excellent service as usual, thank you

    Review of , following an experience of by TANYA GRIFFIN A.

  • 5 / 5
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    Excellent price and service to match. This came as no surprise as my son’s business has purchased from 42Photo and he couldn’t recommend them enough.

    Review of , following an experience of by MIKE THAKES A.

  • 5 / 5
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    Absolutely perfect. Great price, and item delivered sooner than expected. I really like the fact you reuse packaging to reduce your impact on the environment, well done.

    Review of , following an experience of by KEN HAZELWOOD A.

  • 5 / 5
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    Very user friendly, can't fault.

    Review of , following an experience of by RENNE NIXON A.

  • 5 / 5
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    Insta 360 RS Twin action camera First rate company selling high quality equipment at decent prices, easy online purchasing and really fast delivery, can't fault, highly recommended

    Review of , following an experience of by JOHNNY FOX A.

  • 5 / 5
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    Excellent company cannot recommend enough Their website is up to date with stock levels and detailed information about the products including access to user guides. The staff are knowledgeable about the products and happy to make cheaper suggestions where appropriate. Detailed emails keep the purchaser informed about the progress of the order and deliveries. Cannot recommend more highly

    Review of , following an experience of by PAUL STOCKWELL A.

  • 5 / 5
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    Excellent advice and rapid delivery - again.

    Review of , following an experience of by PERRY TATE A.

  • 5 / 5
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    I have bought from 42nd Photo for a number of years now and they never fail to provide excellent quality products and fantastic service. Also I really appreciate good technical advice that is given.

    Review of , following an experience of by KELLY BRAKE A.

  • 5 / 5
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    Delivery was prompt and the item was well packaged. Really pleased with the item and service, would definitely recommend.

    Review of , following an experience of by CATHY ROCKWELL A.

  • 5 / 5
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    Great deal, delivery happened exactly as promised and all items were included as promised. Bought just before the price increase as well. Now sorting the tripod head out, which is going well.

    Review of , following an experience of by ANTHONY STARR A.

  • 5 / 5
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    Great Service I needed help to Sony 100-400GM lens and to get the teleconverter quickly - 42nd Photo provided excellent technical assistance and the products were with me next day - fantastic.

    Review of , following an experience of by SAM HICKMAN A.

  • 5 / 5
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    Top value It is refreshing to get unbiased, practical advice, and then receive the product less than 24 hrs later - excellent service and value for money. My go to supplier.

    Review of , following an experience of by PETER NEWMAN A.

  • 5 / 5
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    You can trust 42photo.com. I have purchased a number of photo item from 42Photo over the years and have always found them knowledgeable, professional and quick in delivery.

    Review of , following an experience of by IAN PORTER A.

  • 5 / 5
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    Excellent camera equipment supplier Excellent, speedy service and good choice of items in stock. Everything went as planned with a next day delivery and I am very pleased with the item. Top notch!

    Review of , following an experience of by CLAIRE HUGHES A.

  • 5 / 5
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    Very good service quick to quote delivery very good with tracking included.

    Review of , following an experience of by ADAM CROWLEY A.

  • 5 / 5
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    Great advice, excellent service and fast delivery - can't ask for more!

    Review of , following an experience of by MIKE TENNETT A.

  • 5 / 5
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    Great customer service Such terrific and personal customer service. Great advice on the phone before I purchased, then called me before dispatch to to see if I wanted to wait for stock, or switch a wire to another one in order to receive faster. Highly recommend

    Review of , following an experience of by SALLY PRUSSELL A.

  • 5 / 5
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    As every very helpful and the order was quickly processed. Goods arrived early the next day

    Review of , following an experience of by CUSTOMER A.

  • 5 / 5
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    The whole process was very easy and efficient. The product information was nicely explained by 42nd Photo and the delivery price and delivery was very quick and efficient. I go away with a sense of care and attention from 42nd Photo. Thank you.

    Review of , following an experience of by GAVIN MILLS A.

  • 5 / 5
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    Great service and rapid delivery - Thanks again!

    Review of , following an experience of by JORDAN STOKEY A.

  • 5 / 5
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    Great company, very helpful and very knowledgeable. What impressed me most is they seem to have everything you need in stock. Staff very friendly. I will definitely be using them again.

    Review of , following an experience of by PAUL WEBB A.

  • 5 / 5
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    Great Service

    Review of , following an experience of by JESSE REYNOLDS A.

  • 5 / 5
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    Purchased the Blackmagic Pocket Cinema Camera 6K Pro which came with a free promo EVF Viewfinder. Very decent company to deal with, no issue to small for helpful advice and purchase.

    Review of , following an experience of by MICHAEL MORRIS A.

  • 5 / 5
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    5 stars is not enough I have only received exceptional service from this company over many orders. They are great for helping you select the right product for the job and do not over sell. Delivery is always excellent and email updates or calls keep you informed. Cannot fault them.

    Review of , following an experience of by PAUL EMERTON A.

  • 5 / 5
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    Highly recommended I found the customer service really user friendly great knowledge and that when asking questions answers were easy to understand products arrived very well packaged, and quickly.. I found the website easy to navigate and understand and I actually found this more useful than Fujifilm them self.. Highly recommend them and their knowledge is above and beyond!!

    Review of , following an experience of by TRISH HALLIDAY A.

  • 5 / 5
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    Amazing! When my Drone arrived the box and product boxing was completely undamaged. Great packaging so everything was safe and secure for transport. And a very nice surprise of a free remote and accessories.

    Review of , following an experience of by BRETT HORTON A.

  • 5 / 5
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    Kirk LS-1 Lens Support Bracket Was a pleasant gift from 42Photo. Would highly highly recommend buying from these people. Payment process online also smooth as anything. Very clear and easy directions.

    Review of , following an experience of by JAMES FRANKLIN A.

  • 5 / 5
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    Very fast dispatch, which is great when you want something quickly. Highly recommend. I'll definitely be using again. 👍😊

    Review of , following an experience of by MR. DERRY HAMMOND A.

  • 5 / 5
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    Outstanding!!!I Have never used them before but they have been first class from ordering to delivery and they also helped with any queries I had etc promptly. Well-done.

    Review of , following an experience of by SARAH JEFFRIES A.

  • 5 / 5
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    First time using 42nd Photo Store, it won't be the last. Stock at right price, lightening fast delivery.

    Review of , following an experience of by TONY BELL A.

  • 5 / 5
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    Fantastic Service They offer an extensive range of products including Fuji and OM system cameras, as well as other professional cameras. Highly recommend for anyone looking for reliable service and fast shipping.

    Review of , following an experience of by SETH LOWRY A.

  • 5 / 5
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    Absolutely first class service, excellent comms, and superfast delivery. Truly a wonderful and professional company. Highly recommended!

    Review of , following an experience of by GLENN JONES A.

  • 5 / 5
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    A brilliant company with second-to-none customer service. There was an issue with their website when I placed my order, meaning the wrong item was accidentally sent to me. John was brilliant. The issue was sorted and I have my correct order within 3 days. John was very helpful. I cannot recommend this company highly enough.

    Review of , following an experience of by TOM SINCLAIR A.

  • 5 / 5
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    The email communication from the offset was great, the price was great, product is fantastic and packaged well. All round a Very pleasant experience thank you 42nd Street Photo Store.

    Review of , following an experience of by MICHAEL BERDEIN A.

  • 5 / 5
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    Easy online ordering, any problems were quickly responded to by contacting the sales team. Competitive pricing on the item that I bought.

    Review of , following an experience of by THEODORE C A.

  • 5 / 5
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    Best customer service I've ever seen. The team were so quick and responsive and sent my item over same day so i could get it in time for holiday after the initial supplier fell through. Cannot recommend these guys enough.

    Review of , following an experience of by PATRICK HOGAN A.

  • 5 / 5
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    Superb service! I’m very impressed - second-hand Sony 100-400 lens was immaculate, great price and next day delivery! Great advice from staff in store.

    Review of , following an experience of by PETER SMITH A.

  • 5 / 5
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    Good price, great delivery and well packaged I purchased some underwater lights and strobes. 42Photo was the cheapest I could find it online. Delivery was super quick and well packaged. Will definitely order from 42Photo again

    Review of , following an experience of by CATHY WHITLEY A.

  • 5 / 5
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    Kodak Pixpro Waterproof camera Service was quick staff great need more shops like this in Midtown Manhattan what a busy shop

    Review of , following an experience of by SHAUN SUMMERS A.

  • 5 / 5
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    I was especially pleased with their quick delivery and the added bonus of receiving gifts with my purchase. Overall, a fantastic company with top-notch service and products. Highly recommended!

    Review of , following an experience of by SANDY KINGSLEY A.

  • 5 / 5
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    Website easy to use. I placed my order around 3pm and was with me by 9:30am next day. Great communication to keep me updated from order to delivery.

    Review of , following an experience of by RONALD PHILIPS A.

  • 5 / 5
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    All very good. Good communication from placing order to delivery. Camera well packed and as expected.

    Review of , following an experience of by MARTIN SHALE A.

  • 5 / 5
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    Open box offer is a bargain. The product the company was selling was a brand new Leica M10 monochrome but with “open box”. In reality the camera was new but $100 cheaper than a new one. And the box was still sealed. Package arrived quickly and was as expected so very happy. Prompt service and bargain price.

    Review of , following an experience of by DONNA GRIFFITHS A.

  • 5 / 5
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    My order was available to collect the day after I placed it online. The staff were helpful and promptly gave me my item when I confirmed my identity.

    Review of , following an experience of by JONATHAN STOKEY A.

  • 5 / 5
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    The prices are competitive, and their availability is excellent.

    Review of , following an experience of by DAVID SPARROW A.

  • 3 / 5
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    Easy to purchase and excellent communication. 2 stars missed because the camera needed 'setting up' and it would have been nice to have instructions rather than me having to search the internet to see what I needed to do. Apart from that would definitely buy from them again.

    Review of , following an experience of by KOBE A.

  • 4 / 5
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    I placed an order for delivery on a specific date but FedEx had an issue and it didn't arrive on the promised date. However, after contacting 42nd street photo with my problem they refunded the delivery charge and my order arrived the following day. The delivery was well packaged and the camera is perfect. Great customer service.

    Review of , following an experience of by ROBERT HESS A.

  • 5 / 5
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    I had absolutely no problems with them. The camera I ordered is even better quality than i expected and I would recommend this company to everyone. I am delighted with the fast delivery and the camera itself. Thanks

    Review of , following an experience of by MAXWELL A.

  • 5 / 5
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    I ordered a Minolta MN40Z camera from 42nd street photo. The process was very easy and 3 days after my transfer, the well packaged camera arrived without any problem. Excellent company, would recommend

    Review of , following an experience of by LETICIA A.

  • 5 / 5
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    Whilst browsing generally I found a Sony a7C II camera for a really good price & could not resist. Ordered it on Thursday, chose ground shipping, got emails from 42nd street photo & courier confirmed processing & dispatch the next day & it came on Monday in perfect condition, exactly as described. I'm now rocking out to some good photos and videos.

    Review of , following an experience of by FATIMA VAUGHN A.

  • 5 / 5
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    42photo.com is great, orders always arrive quickly and are well packaged, I've never had any problems. The website is excellent too, you can track your orders and view all your past purchases

    Review of , following an experience of by RAMIRO WHITE A.

  • 5 / 5
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    Great price and fast delivery to my door. I live in Kansas City and wasn't sure about ordering a Canon XA11 Camcorder from 42nd street photo. But, the price was significantly better than in my local camera store, so I ordered. My order was processed promptly and i got a estimated delivery date just five days away, which proved to be correct. Very pleased with the Camcorder and will be back for more.

    Review of , following an experience of by ALISON H. A.

  • 5 / 5
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    Can't praise these guys highly enough. I will definitely be back next time I need a photographic accessory. Outstanding!

    Review of , following an experience of by DOUGLAS A.

  • 5 / 5
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    This is the first time I have used 42nd street photo but I am well satisfied with the ordering process and service. Good product, great price and good delivery service. Will use again and will recommend to any one who wants good photographic products and service. Thanks

    Review of , following an experience of by ANGELINA MCBRIDE A.

  • 5 / 5
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    Having looked on the internet for a Sony a7R IVA camera, I came across 42ND ST PHOTO. The shipping was fast, and the camera was well-protected. The website was easy to navigate, and customer service was very helpful. Would definitely recommend.

    Review of , following an experience of by ERIC SHEPHERD A.

  • 5 / 5
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    I have bought from 42photo.com several times now and never had any problems with this company. The products are exactly as described on the website and they have great offers. I always compare them to other camera stores and even with the shipping costs added to the total, it works out cheaper to buy with 42photo.com. I'm a satisfied customer and will continue to buy as long as they keep up these excellent standards.

    Review of , following an experience of by JAIDEN DOUGLAS A.

  • 5 / 5
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    Excellent service Camera was available from the website at a good price. Next day delivery worked exactly as it should, with DHL informing us of one hour delivery slot in advance. Could not ask for more.

    Review of , following an experience of by JONATHAN NORWICH A.

  • 5 / 5
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    wouldnt shop anywhere else Very Knowledgable staff . Extremely helpfull . We do not shop anywhere else for photography equipment

    Review of , following an experience of by PETER PEARCE A.

  • 5 / 5
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    Excellent Support As always I find the team to be responsive, friendly and professional.

    Review of , following an experience of by MICHAEL COX A.

  • 5 / 5
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    Goods in stock and delivered on time.

    Review of , following an experience of by TONY PAIGE A.

  • 5 / 5
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    Excellent 42Photo store. Always a pleasure to visit. Friendly and knowledgeable staff.

    Review of , following an experience of by SHERRY LEADWELL A.

  • 5 / 5
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    Excellent experience. Great used product and super fast delivery.

    Review of , following an experience of by TONY WATSON A.

  • 5 / 5
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    Used Nikon 200-400 f/4 G ED AF- Excellent company, great products and service. Delivery was really quick. I have used these many times, and they do not disappoint.

    Review of , following an experience of by JANET HOGAN A.

  • 5 / 5
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    Excellent Support As always I find the team to be responsive, friendly and professional.

    Review of , following an experience of by MICHAEL COX A.

  • 4 / 5
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    Very much improved delivery experience compared to a previous occasion. Product well packaged. Can’t think of a better retailer for website choice. 42 St Photo's showroom, while not huge, is a joy!

    Review of , following an experience of by LILLIAN GOLF A.

  • 5 / 5
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    Good communication from supplier everything went to plan product arrived safely in good condition.

    Review of , following an experience of by ALLEN SHELDRAKE A.

  • 5 / 5
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    Fuji xt4 camera Excellent demo product exactly as described. Excellent prompt delivery. Personable telephone service.

    Review of , following an experience of by TERRY BRISTOL A.

  • 5 / 5
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    Faultless Good product, fast delivery, super price.

    Review of , following an experience of by ROSS CAMERON A.

  • 5 / 5
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    Quick, easy and efficient Ordered a lens from 42Photo for next day delivery. The whole ordering process was quick and easy. Delivered just after 8 am the day after I ordered it (door to door was probably only about 14 hours!)

    Review of , following an experience of by ALEX HOGG A.

  • 5 / 5
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    Fantastic company, great service & choice, ultra fast delivery. Could not recommend enough!

    Review of , following an experience of by JEFF NASH A.

  • 5 / 5
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    Excellent customer service! Super transparent and knowledgeable staff.

    Review of , following an experience of by JACK MARLON A.

  • 5 / 5
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    Very happy Goods excellently described, well packed and promptly delivered. Prices very competitive- what more could you ask for. Highly recommended.

    Review of , following an experience of by ALEX SAUNDERS A.

  • 5 / 5
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    Great customer service and excellent service and next day delivery. My purchase looked brand new saving me about $180. Thanks

    Review of , following an experience of by LORRAINE SCOTT A.

  • 5 / 5
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    Excellent Canon RF 70-200 f2.8 lens The lens I bought came in 2 days even though I didn’t pay for rapid postage, was excellently packaged, and the lens itself was if anything better than the description. Perfect service again

    Review of , following an experience of by CHARLES BROWNE A.

  • 5 / 5
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    Excellent as usual Good price, fast delivery at reasonable cost.

    Review of , following an experience of by STEVE RUSSELL A.

  • 5 / 5
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    Item matches description. Good price. DHL delivery very important. Very pleased with the lens.

    Review of , following an experience of by TRACEY MUIR A.

  • 5 / 5
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    Excellent and prompt service. Will definitely use 42 Photo again.

    Review of , following an experience of by DANIEL PEARCE A.

  • 5 / 5
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    Very impressed I am really impressed with the service. The lens is exactly as described and delivery was very fast. Thank you

    Review of , following an experience of by CLAIRE FARRINGTON A.

  • 5 / 5
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    Next day delivery, perfect item. Great service as always from 42PHOTO

    Review of , following an experience of by GARRY WILLIAMS A.

  • 5 / 5
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    Straight forward transaction. Excellent description. Well packaged. Let down on the delivery by the courier. Still gave a 5 Star review as 42Photo cannot be blamed for faulty courier service.

    Review of , following an experience of by JACKSON TROWELL A.

  • 5 / 5
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    Great customer service as always. Dealt with professionally and swiftly.

    Review of , following an experience of by VIRGINIA A.

  • 5 / 5
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    Just great and always there for you just great thanks for being there 👍 😀

    Review of , following an experience of by KEITH LOCKYER A.

  • 5 / 5
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    Bought 2 used lenses that looked like new, very pleased. Great company to deal with.

    Review of , following an experience of by HENRY POPE A.

  • 5 / 5
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    Best price, easy to navigate website great product range. Couldn't fault at all.

    Review of , following an experience of by MALCOLM NICHOLSON A.

  • 5 / 5
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    Great online service, easy to order with a quick delivery time.

    Review of , following an experience of by MARK HUNT A.

  • 5 / 5
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    Nikon Z50mm F1.8 lens Excellent service. With great staff. No issues whatsoever. Will definitely recommend them. I use the 42photo site and they have really been professional. Helpful and knowledgeable.

    Review of , following an experience of by CHRIS DUNNING A.

  • 5 / 5
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    Always very helpful. Do not attempt to sell you anything that is not appropriate for your equipment.

    Review of , following an experience of by MARIO FREEMAN A.

  • 5 / 5
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    Always helpful, with lots of sound advice.

    Review of , following an experience of by PAUL MAINLAND A.

  • 5 / 5
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    Brilliant retailer When you order from 42Photo your ordering from a very knowledgeable company that stands by the products they sell. Their prices are good and the next day delivery is really next day. I'll always shop here for my camera equipment.

    Review of , following an experience of by PETE MUELLER A.

  • 5 / 5
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    42nd photo is a great service when ever you want something they got it your they will get it quickly for you great 👍

    Review of , following an experience of by DERRICK HORTON A.

  • 5 / 5
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    Easy to order, know when my order is coming. Helpful staff when I have phone in.

    Review of , following an experience of by CAROL EDGERTON A.

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