Customer reviews for 1001hobbies.com

Customer reviews

• 2 / 5

  

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  Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.

  Review of 3/16/21, following an experience of 12/18/19 by LAVINA B. *

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• 1 / 5

  

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  Free shipping if order over �59 ...... only if it�s small....nothing on the wed site to say that if big you have to pay ........no help on the customer service.

  Review of 3/16/21, following an experience of 11/26/19 by ROWENA S. *

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• 5 / 5

  

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  I've used this site for the first time but I'm very happy. After a long wait and problems my order is finally with me. Customer service is great the person who dealt with my order is professional and went above and beyond to solve the problem. Very happy very recommended. Thank you

  Review of 3/16/21, following an experience of 12/12/19 by JANE R. *

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• 1 / 5

  

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  If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!

  Review of 3/16/21, following an experience of 10/2/19 by BELL K. *

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• 3 / 5

  

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  Great selection of kits and accessories. Plus fast shipping too!

  Review of 3/16/21, following an experience of 10/25/19 by DEVYN M. *

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• 5 / 5

  

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  I purchased 4upgraded suspension towers for my FS Racing 1/5scale 30cc.petrol buggy and had no problems ordering or receiving my items and would buy from this company again. The pictures of the items are very helpful as they are not listed under fs Racing part nos. Top marks

  Review of 3/16/21, following an experience of 10/7/19 by WELDON G. *

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• 5 / 5

  

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  Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.

  Review of 3/16/21, following an experience of 8/14/19 by CYRUS J. *

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• 5 / 5

  

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  Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et enfin je voulais ajouter quelque chose � ma livraison mais cela a �t� refus�. Je vais probablement commander � nouveau. Nombreuses options disponibles au m�me endroit.

  Review of 3/16/21, following an experience of 10/7/19 by ALESSANDRO C. *

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• 5 / 5

  

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  Fast delivery

  Review of 3/16/21, following an experience of 9/3/19 by FLOSSIE P. *

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• 5 / 5

  

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  Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.

  Review of 3/16/21, following an experience of 11/14/19 by KAYLA H. *

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• 4 / 5

  

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  I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.

  Review of 3/16/21, following an experience of 9/25/19 by CELINE W. *

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• 1 / 5

  

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  Good communication and fast delivery

  Review of 3/16/21, following an experience of 8/15/19 by NETTIE S. *

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• 2 / 5

  

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  Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.

  Review of 3/16/21, following an experience of 8/21/19 by UBALDO B. *

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• 5 / 5

  

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  Ordered two sets of 1/48 Corsair decals on two separate orders and each time I received 1/72 scale Corsair decals. Took absolutely too long to get my orders. I am done with this company. Order cautiously don�t expect timely completion of your orders or the correct item to arrive

  Review of 3/16/21, following an experience of 8/29/19 by ESTHER D. *

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• 5 / 5

  

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  Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

  Review of 3/16/21, following an experience of 10/1/19 by MEDA R. *

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• 4 / 5

  

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  Product shows as in stock I place an order pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later with several emails telling me they are waiting for stock I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint

  Review of 3/16/21, following an experience of 9/25/19 by LESSIE R. *

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• 5 / 5

  

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  Great Selection of models

  Review of 3/16/21, following an experience of 11/18/19 by ANTONIETTA A. *

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• 5 / 5

  

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  After ordering items that were all supposed to be in stock from a UK.co. webpage I discovered that they are in France??? They had 2 items an the 3rd was being imported from manufacturer. Obviously not stock and I could have purchased the item from Kyosho in japan cheaper than the price they sell . Then waiting for items supposed to be in stock for 2 weeks from France still waiting. DO NOT USE NOT UK MERCHANT . .CO.UK IS A LIE Wednesday refund still not paid

  Review of 3/16/21, following an experience of 8/16/19 by JEROMY G. *

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• 4 / 5

  

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  ****************

  Review of 3/16/21, following an experience of 11/12/19 by STANTON S. *

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• 5 / 5

  

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  Shipping takes time. First part got lost in the mail. They sent another part. They are a reputable company. I would do business with them again.

  Review of 3/16/21, following an experience of 9/18/19 by REYNA F. *

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• 5 / 5

  

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  Service was reasonably fast and the pricing was good. Took a little longer to get my order (as it is shipped first from Europe to their warehouse in the USA first) and then shipped to me. The only thing I might improve would be their tracking system... would have been nice to know where things were with my shipment. Thanks again for the order... I am sure we will do business again soon!

  Review of 3/16/21, following an experience of 9/13/19 by ALVENA G. *

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• 4 / 5

  

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  I do not receive the idle Update I information is very slow I had to let them know that I did not have the item then they did Refine

  Review of 3/16/21, following an experience of 8/29/19 by MOSHE N. *

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• 5 / 5

  

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  Easy to shop online!! :)

  Review of 3/16/21, following an experience of 9/24/19 by MAVERICK O. *

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• 1 / 5

  

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  Received product w/i 10 calendar days in great condition.

  Review of 3/16/21, following an experience of 9/23/19 by RUTH L. *

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• 1 / 5

  

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  Great communication with the seller fast shipping to Poland highly recommended. Michal.

  Review of 3/16/21, following an experience of 9/5/19 by ELROY S. *

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• 3 / 5

  

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  Great service and communication. Fast shipping to the US.

  Review of 3/16/21, following an experience of 9/23/19 by DEMARCUS J. *

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• 2 / 5

  

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  07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend

  Review of 3/16/21, following an experience of 9/23/19 by LILIANA M. *

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• 5 / 5

  

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  Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer na een paar keer proberen ga ik naar een ander!

  Review of 3/16/21, following an experience of 11/15/19 by MELYNA Z. *

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• 4 / 5

  

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  bad experience with shipment ordered two model kits slowest shipment (eco) selected which is ok. but the shipment went wrong package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

  Review of 3/16/21, following an experience of 8/19/19 by ALLENE G. *

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• 5 / 5

  

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  takes some time but I get what I order so can not complain

  Review of 3/16/21, following an experience of 8/13/19 by TRISTIN S. *

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• 1 / 5

  

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  thanks .very good 1001 hobby the shipment is very fast and great package.i'll buying more stuff in the future and introduce to my friends thank you your business.see you soon.

  Review of 3/16/21, following an experience of 11/3/19 by KELLEY R. *

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• 1 / 5

  

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  Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.

  Review of 3/16/21, following an experience of 7/23/19 by MABEL O. *

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• 5 / 5

  

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  Really good service and range of stock. Very good notification of preparation and shipping and items tracked. Will definitely be shopping here again.

  Review of 3/16/21, following an experience of 8/3/19 by GENOVEVA G. *

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• 5 / 5

  

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  Good range of ship model kits and PE

  Review of 3/16/21, following an experience of 7/18/19 by OPHELIA E. *

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• 5 / 5

  

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  Good service. Good variety of products

  Review of 3/16/21, following an experience of 7/12/19 by DENNIS R. *

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• 5 / 5

  

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  Items received were as ordered and described. Delivery was well within time frame.

  Review of 3/16/21, following an experience of 8/6/19 by LILIANA P. *

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• 1 / 5

  

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  Excellent selection and price great service what more do you want. Spot on.

  Review of 3/16/21, following an experience of 7/28/19 by GONZALO M. *

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• 5 / 5

  

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  Good range good delivery can't fault them.

  Review of 3/16/21, following an experience of 7/13/19 by CORTNEY H. *

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• 5 / 5

  

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  The items took a while to arrive but they did have to cross an ocean to get here :p

  Review of 3/16/21, following an experience of 7/27/19 by YASMINE C. *

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• 1 / 5

  

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  Thanks for being able to do business with me. Your company has good quality items I can't find in the states. Merci.

  Review of 3/16/21, following an experience of 7/6/19 by AMPARO B. *

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• 1 / 5

  

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  Good selection of products good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!

  Review of 3/16/21, following an experience of 7/8/19 by LEORA A. *

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• 3 / 5

  

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  what I ordered arrived when I expected in good order

  Review of 3/16/21, following an experience of 7/25/19 by MAJOR S. *

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• 1 / 5

  

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  The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.

  Review of 3/16/21, following an experience of 7/13/19 by BERTA W. *

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• 5 / 5

  

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  Great experience. They found some items I had been searching for for years. Would definitely do business with them again

  Review of 3/16/21, following an experience of 7/13/19 by JANIE J. *

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• 5 / 5

  

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  Fast shipping and item came in great condition thank you so much.

  Review of 3/16/21, following an experience of 7/12/19 by VERLIE M. *

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• 5 / 5

  

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  Un grand vendeur. Difficile de trouver des trousses et des accessoires aux �tats - unis. exp�dition rapide je vais d�finitivement faire affaire avec eux.

  Review of 3/16/21, following an experience of 8/5/19 by GUILLERMO W. *

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• 1 / 5

  

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  Two times in a row they sent the wrong item

  Review of 3/16/21, following an experience of 7/17/19 by GEORGETTE S. *

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• 5 / 5

  

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  Great selection and prices and speedy shipping.

  Review of 3/16/21, following an experience of 6/27/19 by LURA B. *

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• 4 / 5

  

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  Good service and fast delivery

  Review of 3/16/21, following an experience of 7/20/19 by GARRET G. *

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• 4 / 5

  

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  I have been looking for 2 specific Top Flite Greatplanes ARF�s for years and years. Both ARF�s were discontinued more than 10 years ago. Guess what? 1001 Modelkits had them in stock! I could not believe I finally found the planes. Shipping to the USA took more than a week both planes arrived securely and in flawless condition. Couldn�t be happier. Thanks!

  Review of 3/16/21, following an experience of 7/16/19 by VADA B. *

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• 1 / 5

  

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  Awful phone system. Extremely slow delivery 2-3 weeks when already dispatched. Nothing was stated on website at time of purchase. Awful email received. Very upsetting to be called a liar and slating my behaviour for leaving an honest review....

  Review of 3/16/21, following an experience of 7/23/19 by MADISYN F. *

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• 3 / 5

  

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  Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.

  Review of 3/16/21, following an experience of 7/6/19 by KAMRON S. *

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• 1 / 5

  

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  No problems good service. Good English.

  Review of 3/16/21, following an experience of 7/24/19 by CHAIM S. *

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• 4 / 5

  

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  Canceled order but still received item and had to pay for s&h will not do business with again.

  Review of 3/16/21, following an experience of 7/15/19 by YASMEEN S. *

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• 5 / 5

  

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  they provided me assistance i need in instant! well done!

  Review of 3/16/21, following an experience of 6/26/19 by BERTRAM G. *

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• 1 / 5

  

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  Figurine arrived safely. Shipping took a bit but it was worth the reduced/basically nonexistent customs fees. Very happy with my purchase would definitely recommend!

  Review of 3/16/21, following an experience of 8/13/19 by RAHEEM W. *

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• 2 / 5

  

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  The package arrived in good order

  Review of 3/16/21, following an experience of 7/16/19 by ARNO M. *

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• 5 / 5

  

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  All goods were received eventually. However it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.

  Review of 3/16/21, following an experience of 8/3/19 by FRANKIE S. *

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• 3 / 5

  

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  Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise it would have been 5 stars.

  Review of 3/16/21, following an experience of 6/17/19 by CLIFFORD B. *

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• 5 / 5

  

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  I was disappointed in communication with you. Half or more were not in English and it was not until I ask questions did I get the information I needed

  Review of 3/16/21, following an experience of 4/29/19 by MARIELA R. *

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• 5 / 5

  

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  I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I�m not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems

  Review of 3/16/21, following an experience of 6/17/19 by ANABEL L. *

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• 5 / 5

  

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  I've made three international purchases from 1000 Modelkits over the last year. They had what I was looking for including hard-to-get models. Each time the order arrived exactly as scheduled and in good condition. I will keep shopping with them!

  Review of 3/16/21, following an experience of 5/27/19 by MAYE K. *

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• 2 / 5

  

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  If you don�t mind the slightly longer delivery time as it�s coming from abroad then this is the ideal company. Huge choice of items in my case enamel paints at a better price than I could find anywhere else. Happy all round thanks.

  Review of 3/16/21, following an experience of 6/20/19 by WILSON S. *

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• 5 / 5

  

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  Good selection of product sand great customer service.

  Review of 3/16/21, following an experience of 5/15/19 by EINO C. *

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• 5 / 5

  

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  They state clearly that it takes them 3-5 days to ship and it does. But they have had out of productions kits I have been unable to source anywhere else. I can accept the wait. Of the two kits I purchased both large and both shipped transatlantic one was packed beautifully the other not particularly well resulting in the manufacturer's box seal breaking in transit and slight crushing damage to the box. The kit was complete and undamaged. Both kits came with faded box art - so if I was buying to build my experience was excellent. If I was buying to collect I would have been less happy.

  Review of 3/16/21, following an experience of 5/7/19 by AMELY L. *

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• 5 / 5

  

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  Very good price for the Billings kit. Quick tracked delivery. No problems.

  Review of 3/16/21, following an experience of 6/2/19 by ETHELYN B. *

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• 4 / 5

  

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  Excellent service!..Also wide selection of products. Thanks!

  Review of 3/16/21, following an experience of 5/23/19 by AVERY K. *

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• 5 / 5

  

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  Good service arrived before scheduled delivery date!

  Review of 3/16/21, following an experience of 6/8/19 by CHRISTOPHER N. *

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• 1 / 5

  

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  Great service. Quick & courteous response after inquiry. Perfect! Recommended seller!

  Review of 3/16/21, following an experience of 6/11/19 by MACEY B. *

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• 5 / 5

  

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  Good product and have pretty good customer service..

  Review of 3/16/21, following an experience of 5/16/19 by RASHAWN W. *

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• 1 / 5

  

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  delivery times abit slow but otherwise excellent

  Review of 3/16/21, following an experience of 6/9/19 by FREDDY L. *

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• 5 / 5

  

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  I recently ordered decals from here but unfortunately by my own mistake I ordered the wrong ones. Fortunately I'll be able to pass them on to someone rather than return them. I reordered the correct decals &after explaining that I need the decals ASAP they responded to my email almost immediately. Great service & judging by the decals I received excellent quality. I would recommend.

  Review of 3/16/21, following an experience of 6/3/19 by ALLEN B. *

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• 5 / 5

  

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  good service

  Review of 3/16/21, following an experience of 6/18/19 by MOSES F. *

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• 5 / 5

  

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  Excellent service. Well packed and prompt delivery.

  Review of 3/16/21, following an experience of 6/23/19 by RALEIGH C. *

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• 2 / 5

  

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  Horrible. It was not packaged in a box and protected. It cane damaged and opened and said it had been repackaged. I took photos of it. I have not been able to reach anyone at all to talk to about this. I give it 0 stars

  Review of 3/16/21, following an experience of 4/23/19 by CHANEL H. *

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• 5 / 5

  

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  Fast service and exactly as ordered. Thanks

  Review of 3/16/21, following an experience of 5/10/19 by SHERIDAN E. *

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• 3 / 5

  

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  no issues whatsoever. Happy customer.

  Review of 3/16/21, following an experience of 6/6/19 by EMILIANO G. *

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• 2 / 5

  

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  Good quality fast delivery service

  Review of 3/16/21, following an experience of 5/15/19 by CHANDLER O. *

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• 5 / 5

  

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  Good day to be honest I am not very happy with the delivery firstly they could not send for a very long time secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered I didn�t have to wait for him at home so when I was called back I said to redirect the package to the post office with my previously specified index and third because of poor packaging the model arrived broken locator I stuck himself on super glue.

  Review of 3/16/21, following an experience of 6/8/19 by HATTIE D. *

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• 5 / 5

  

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  I paid for 3 day shipping it took 11 days to get here. You

  Review of 3/16/21, following an experience of 6/24/19 by MISSOURI M. *

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• 3 / 5

  

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  Good products and fast shipping across the pond.

  Review of 3/16/21, following an experience of 6/13/19 by OSVALDO O. *

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• 5 / 5

  

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  Hello. Once Again. Ordered 2ND Load of models. Delighted with purchase. Arrived well packaged and on date. I would now Highly Recommend this company J. Cassidy.

  Review of 3/16/21, following an experience of 4/28/19 by AUDREANNE B. *

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• 1 / 5

  

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  Excellent Value for Money. Would now Recommend 1001 Models as excellent company to deal with. No complaints. J. Cassidy.

  Review of 3/16/21, following an experience of 5/30/19 by JETT M. *

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• 5 / 5

  

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  I would recommend this company to anyone

  Review of 3/16/21, following an experience of 5/4/19 by PATTIE M. *

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• 5 / 5

  

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  Great service! Fast shipping to the States.

  Review of 3/16/21, following an experience of 6/11/19 by JAKE S. *

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• 2 / 5

  

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  Everything as advertised. Great communication.

  Review of 3/16/21, following an experience of 3/28/19 by ROWLAND P. *

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• 1 / 5

  

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  Shipped from overseas. The model kits are just what I ordered. Couldn't be happier.

  Review of 3/16/21, following an experience of 4/3/19 by JEROD D. *

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• 4 / 5

  

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  Excellent service & very quick international delivery. I look forward to getting started on this kit.

  Review of 3/16/21, following an experience of 3/3/19 by SUSIE H. *

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• 5 / 5

  

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  My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.

  Review of 3/16/21, following an experience of 2/19/19 by CARA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The item for sale listing stated it would be dispatched within 24hrs. It actually took them 5 days to dispatch. They then blamed me for choosing Eco post which wasn't cheap for the delay. As the item was bought as a gift and turned up too late to fulfil it's purpose I had to purchase elsewhere. When it did arrive I refused delivery and sent it back. I have heard nothing since that is nothing I can understand as their communications are in french when they clearly know I am English.These people are arrogant ignorant and misleading.

  Review of 3/16/21, following an experience of 4/4/19 by STAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect! Great company and great product! Fast shipping even over sea! Thank you!

  Review of 3/16/21, following an experience of 4/3/19 by FELTON R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103 and ICM 24104 MERCI 1001!

  Review of 3/16/21, following an experience of 2/13/19 by ERNESTINE K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.

  Review of 3/16/21, following an experience of 3/30/19 by RYLEIGH O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I received my order quite rapidly and in very good condition as advertised.

  Review of 3/16/21, following an experience of 3/4/19 by ALEJANDRIN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Place two orders received one RC aluminum pulley on first order.excellent shipping and packing. Second order received two RC products one product was out of Stock waiting for refund from the RC Shop to refund my Pay Pal Account. Good Company Thanks

  Review of 3/16/21, following an experience of 4/8/19 by ALVINA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Puzzle was at a great price.

  Review of 3/16/21, following an experience of 2/28/19 by FELIX O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Delivery a bit slow

  Review of 3/16/21, following an experience of 3/27/19 by ALIZE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sure they were grand

  Review of 3/16/21, following an experience of 4/4/19 by DUDLEY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I placed two orders on the same day with in minutes of each other. One came with an average waiting period the second took well over a month to receive. Thank you Mike

  Review of 3/16/21, following an experience of 3/1/19 by JACINTHE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Was looking for a specific item that I couldn't only find on this website. They had to ship it to the US. Initially they shipped it incorrectly but refunded the shipping costs without any problem. The package arrived and I love it! Thanks everyone.

  Review of 3/16/21, following an experience of 2/27/19 by ARNULFO C. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order