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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
May 4, 2024
Verified reviewquick
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A. A.
May 4, 2024
Verified reviewFast and accurate.
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A. A.
May 3, 2024
Verified reviewGood
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A. A.
May 3, 2024
Verified reviewAlways a great company to work with and talking to a live person is always a great experience.
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A. A.
May 2, 2024
Verified reviewInventory was great. Fast shipping. My go to place for my 46 Willy’s Jeep parts.
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A. A.
May 2, 2024
Verified reviewGreat products, easy to use website and free shipping, I love it!
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A. A.
May 2, 2024
Verified reviewIt was OK
Reply from Kaiserwillys.com
We always want a 5 star review. Please email mike@kaiserwillys.com or call us toll free. Hopefully we can change your mind. Let me know how we can help!
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A. A.
May 2, 2024
Verified reviewExcellent parts and service. Returns easy.
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A. A.
May 2, 2024
Verified reviewWhen I needed parts for my 1955 CJ-5, Kaiser Willys not only has them, but ships quickly and the parts are a great price.👍
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A. A.
May 2, 2024
Verified revieworder status updates and shipping notification tracking have not worked on last several orders
Reply from Kaiserwillys.com
Allen, we send out email notices on all packages. Sometimes they might go to spam and then get deleted or just take a day to update. If you ever have a question or concern on an order, please email us or call us toll free. We reply to same day. We are here to help. Hopefully we can convince you to raise your star rating. A 5-star review really helps us out. Please let us know. Thanks! Reach out to me direct! mike@kaiserwillys.com or call me. Thanks!
Reply from A. A.
my tracking info came after the email survey TODAY it was ordered 4 days ago and looks to be just sent today. the history for the this order still shows waiting fulfillment and the order from 4/1 for the gas tank took 9 days to be delivered and never sent a tracking # and the history still shows waiting fulfillment. I did write you a bad review but you are having a communication problem that wasnt there previously
Reply from Kaiserwillys.com
I see you have placed alot of orders with us. Looks like this order got held up just a few days. We showed to have it on the shelf but our inventory was off and we had to ship it out manufacter direct. It should update. Let me know if not.
Reply from A. A.
its all good
Reply from Kaiserwillys.com
Hopefully we can convince you to give us a higher star rating. We work really hard to keep all our customers updated. If you ever have a problem or a question - just reach out to us. We are happy to help.
Show exchanges Hide exchanges -
A. A.
Apr 30, 2024
Verified reviewHelpful and had the parts I needed. Made sure the order shipped promptly, even responded to my question on a Sunday.
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A. A.
Apr 30, 2024
Verified reviewExcellent responsiveness to the pre & post-delivery questions that I had.
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A. A.
Apr 30, 2024
Verified reviewAbsolutely great service.
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A. A.
Apr 30, 2024
Verified reviewEvery order I have placed was delivered in a timely manner. Parts are categorized and thereby easy to find on the site or in the catalog.... I have always received confirmation texts to verify my order was received plus shipping notifications with ETA arrival dates. It is easy to order and I have never been disappointed with any of Kaiser Willy's products. For all jeep parts, Kaiser Willy's is a one stop shop, friendly professional customer service, a blue ribbon co.
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A. A.
Apr 30, 2024
Verified reviewA !!! Highly recommended. Exceptional quality products, fast shipping.
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A. A.
Apr 30, 2024
Verified reviewexcellent
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A. A.
Apr 30, 2024
Verified reviewVery prompt delivery of quality parts needed for our vintage Jeep. Excellent communication; great vendor!
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A. A.
Apr 30, 2024
Verified reviewTimely , knowledgeable response to queries. very helpful
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A. A.
Apr 30, 2024
Verified reviewIt’s been pretty good so far. It would be nice at the time of ordering to know which items were not in stock. But with Carl Walck no longer running his business they are really the only outfit with the parts I need to keep my 8 Jeeps running.
Reply from Kaiserwillys.com
If you ever have a question on stock please email or call us toll free. We are always happy to help. We email on any backorders as well same day. Thanks!
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A. A.
Apr 29, 2024
Verified reviewSeems more mom and pop than big business. I like that. Always willing to take time and answer questions or help with a tech issue. No question is to dumb. Have bought lots of parts and learned a lot too. Great place if you are working on an old Jeep.Jason is knowledgeable and always helpful.
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