Customer reviews for goodhomestore.com

Customer reviews

• 5 / 5 1

  

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  I regularly purchase pure grass laundry products. My husband loves the scent and I am delighted with the product results. I remain a repeat customer.

  Review of 1/24/22, following an experience of 1/2/22 by MARCELINO H. *

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• 5 / 5 1

  

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  My first purchase from The Good Home Co. was in 1998 in a boutique shop in New Hope, PA. I have continued to purchase products from them since and will continue into the future.

  Review of 1/19/22, following an experience of 12/28/21 by MAYMIE J. *

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• 5 / 5 1

  

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  Excellent!!

  Review of 1/3/22, following an experience of 12/11/21 by SALMA K. *

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• 5 / 5 1

  

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  Love all the Goodhome products. The business stands by their products. They are a pleasure to order from.

  Review of 12/30/21, following an experience of 12/6/21 by RICK H. *

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• 5 / 5 1

  

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  I have used this company’s lavender laundry fragrance for 10 years. And I’m still buying it… Not only for myself but for gifts also. Consistent quality of product is key as well as timely shipping and careful packaging. Good Home Company consistently meets expectations.

  Review of 12/30/21, following an experience of 11/25/21 by KELLY B. *

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• 4 / 5 1

  

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  The products are very good, shipping was fast and it was fairly easy to order. My people love certain scents and this time I tried a few different ones as some others weren’t in stock when I ordered.

  Review of 12/28/21, following an experience of 11/24/21 by BLAIR M. *

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• 5 / 5 1

  

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  Great product

  Review of 12/28/21, following an experience of 12/6/21 by DUDLEY S. *

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• 5 / 5 1

  

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  Fast service, fantastic products that I can feel good about,

  Review of 12/27/21, following an experience of 12/4/21 by LENNIE J. *

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• 5 / 5 1

  

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  I’ve been using Lavender Laundry Fragrance and Lavender Sheet Spray for well over ten years. They are both amazing products and the lavender scent is the best I’ve smelled. Highly recommend products from The Good Home Company.

  Review of 12/27/21, following an experience of 12/3/21 by ERNESTINA K. *

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• 5 / 5 1

  

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  I love this company!! Their products are the best and service, shipping is excellent I especially love the lavender laundry products and the candles are some of the best I’ve used

  Review of 12/27/21, following an experience of 12/3/21 by ORION K. *

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• 5 / 5 1

  

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  The products, although a bit pricey, make your laundry smell fantastic!

  Review of 12/21/21, following an experience of 11/29/21 by CONNER C. *

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• 5 / 5 1

  

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  I love supporting small companies in the US!

  Review of 12/21/21, following an experience of 11/26/21 by CHADRICK H. *

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• 4 / 5 1

  

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  Great products, shipping is high.

  Review of 12/21/21, following an experience of 11/25/21 by MARGIE D. *

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• 5 / 5 1

  

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  Amazing customer service order was corrected in 3 days

  Review of 12/21/21, following an experience of 11/25/21 by ORA D. *

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• 5 / 5 1

  

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  I love The Good Home Co. and have used the lavender laundry rinse for years. The drawer sachets keep their scent for a long time.

  Review of 12/21/21, following an experience of 11/25/21 by KIERA K. *

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• 5 / 5 1

  

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  I have been buying the laundry scent for over 10 years. Love it

  Review of 12/21/21, following an experience of 11/28/21 by PASCALE B. *

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• 5 / 5 1

  

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  These make my laundry come out practically luxurious! Can't wait to try the new pine scent.

  Review of 12/21/21, following an experience of 11/28/21 by MARCUS K. *

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• 3 / 5 1

  

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  I love your products. However, this time I made a mistake and ordered the laundry fragrance when I thought I was ordering a laundry cleaning product.

  Review of 12/20/21, following an experience of 11/28/21 by JACLYN J. *

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• 5 / 5 1

  

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  I love the Good Home Store!! I have used their products for many years. Very, very happy. I wish they did not discontinue the Beach Days Reed Diffuser product. It's my very favorite and I'm almost out :(

  Review of 12/20/21, following an experience of 11/27/21 by RAEGAN S. *

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• 5 / 5 1

  

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  Never had a problem with customer service so YAY!I do like Grass LF which is what I typically use. That being said, I find it VERY disappointing in what you all call “light” fragrances. Two I’ve tried are more like “no” fragrance. I tried Beach LF again after several years SO hoping you had made the fragrance able to still be there after drying. But no. No noticeable fragrance. I was excited to try Pine LF but very disappointed once again for same reason. Why can’t they all be the same and then you can advise people to use less if they dont like how it is with the amount they are using. A no brainer for me but….do need changes sometimes so I will need to look for other companies.

  Review of 12/20/21, following an experience of 11/28/21 by YVONNE S. *

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• 5 / 5 1

  

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  Easy website to navigate and easy check out! Very good discount sales.

  Review of 12/15/21, following an experience of 11/24/21 by ALIYAH W. *

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• 4 / 5 1

  

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  Received order in timely manner, but not all the products were as ordered.

  Review of 12/13/21, following an experience of 11/7/21 by PINK H. *

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• 3 / 5 1

  

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  Satisfied with the product but the shipping is outrageous!

  Review of 11/24/21, following an experience of 11/3/21 by GIA W. *

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• 3 / 5 1

  

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  OK experience. Couldn't get "first time purchaser" discount (touted to be 30%) to activate but continued with order as it's for my sister - who loves the Beach fragrance. Received review request before actually receiving product.

  Review of 11/11/21, following an experience of 10/15/21 by LISANDRO W. *

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• 5 / 5 1

  

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  Easy to navigate and great customer service. When UPS messed up my delivery they were quick to respond and extremely courteous.

  Review of 11/6/21, following an experience of 10/24/21 by DARBY W. *

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• 5 / 5 1

  

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  Excellent customer service and high quality product!!

  Review of 11/5/21, following an experience of 10/24/21 by MAURICIO H. *

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• 5 / 5 1

  

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  I ordered the lavender laundry fragrance as part of a birthday present for my best friend. She has used other good store home products. Ordering was very easy and the product was shipped out in two days. Delivery was delayed as the product was damaged in shipping. Customer service notified me of the problem and shipped a new product out to me. Thank you for your communication!

  Review of 11/3/21, following an experience of 10/7/21 by FLOYD S. *

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• 5 / 5 1

  

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  Good packaging and quick to ship.

  Review of 10/28/21, following an experience of 10/8/21 by ZION B. *

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• 5 / 5 1

  

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  Had a problem with shipment. Contacted your assistant by email & within minutes received an answer. The problem was dealt with & rectified. I would absolutely recommend The Good Home Company. A-one customer service. It’s the service after the sale that counts! Thank you!

  Review of 10/25/21, following an experience of 10/13/21 by MAXIMILLIAN S. *

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• 5 / 5 1

  

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  Excellent products and service. Kay

  Review of 10/25/21, following an experience of 10/9/21 by VIRGINIA T. *

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• 5 / 5 1

  

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  Love Pure Grass and Beach Days. Mostly use for sheets.

  Review of 10/24/21, following an experience of 10/12/21 by DEDRICK H. *

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• 5 / 5 1

  

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  Beach Days is my favorite scent. Love how my clothes & sheets smell when using it. Have recommended it to my family which uses it too. Don’t ever stop making it! Excellent product!

  Review of 10/23/21, following an experience of 10/9/21 by CARLO P. *

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• 5 / 5 1

  

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  Great product

  Review of 10/23/21, following an experience of 10/8/21 by GREGORIO R. *

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• 5 / 5 1

  

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  Best scents and chemical-free products.

  Review of 10/20/21, following an experience of 10/7/21 by MARIA T. *

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• 5 / 5 1

  

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  Quick delivery, packing great

  Review of 10/19/21, following an experience of 10/7/21 by MYRNA K. *

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• 5 / 5 1

  

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  Always oustanding products and service.

  Review of 10/19/21, following an experience of 10/7/21 by JAYDA B. *

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• 5 / 5 1

  

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  Have been a loyal customer for several years! All the products are fantastic…scents are wonderful and refreshing!!

  Review of 10/19/21, following an experience of 10/6/21 by CHRISTIAN R. *

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• 5 / 5 1

  

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  Ships quickly and arrives in tact.

  Review of 10/19/21, following an experience of 10/7/21 by KENNY H. *

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• 5 / 5 1

  

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  I love beach days. It’s my favorite scent. I spray it on my sheets and in my diffuser in my car. I recommend it to my friends and family

  Review of 10/16/21, following an experience of 10/4/21 by PETER S. *

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• 5 / 5 1

  

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  I appreciate The Good Home Co products that they put out, especially their concentrated laundry detergent and stain remover. I like that this company is conscientious about the environment.

  Review of 10/15/21, following an experience of 10/4/21 by GIA U. *

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• 4 / 5 1

  

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  I love this product but not the shipping charges

  Review of 10/1/21, following an experience of 9/17/21 by KARELLE S. *

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• 4 / 5 1

  

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  I love, love, love the pure grass fragrance. What I don't love is the shipping prices, very high.

  Review of 10/1/21, following an experience of 9/17/21 by KRISTIN B. *

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• 5 / 5 1

  

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  delivery was expensive and was very slow but Covid has impacted everything. product is wonderful

  Review of 9/28/21, following an experience of 9/1/21 by JACE R. *

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• 5 / 5 1

  

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  just wish they didn;t charge so much for shipping. I would order more frequently.

  Review of 9/22/21, following an experience of 9/1/21 by CLARE G. *

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• 5 / 5 1

  

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  I love their products

  Review of 9/11/21, following an experience of 8/30/21 by MEGANE D. *

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• 5 / 5 1

  

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  The website is clear and looks very nice.

  Review of 9/8/21, following an experience of 8/26/21 by EBBA J. *

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• 5 / 5 1

  

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  Always a great company to support!

  Review of 9/6/21, following an experience of 8/26/21 by KEATON M. *

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• 5 / 5 1

  

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  I love this company and their products. So excited that they brought Summer Cottage back in the form of Lemon Verbena! The scent just makes me happy.

  Review of 9/6/21, following an experience of 8/26/21 by NICK R. *

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• 5 / 5 1

  

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  Very accommodating owner. Went out of the way to resend my order that was not delivered because of glitch with UPS. I am very impressed with customer service.

  Review of 8/31/21, following an experience of 8/4/21 by LUTHER P. *

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• 4 / 5 1

  

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  I love your products, and your site is easy to use. This was the first time I have ordered a case pack, and I was a bit surprised that you don't offer either a bit of a discount or maybe reduced or free shipping on that quantity.

  Review of 8/28/21, following an experience of 8/16/21 by ALTHEA B. *

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• 5 / 5 1

  

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  My order was very well packed and I received it in a very short amount of time!

  Review of 8/28/21, following an experience of 8/17/21 by ADOLPHUS P. *

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• 5 / 5 1

  

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  I love these laundry products. Their fragrances are wonderful, and they're very good at washing!

  Review of 8/20/21, following an experience of 8/7/21 by ALEX C. *

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• 5 / 5 1

  

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  Easy to use, have been using your products for over a decade. Keep it up.

  Review of 8/20/21, following an experience of 8/6/21 by RUDOLPH B. *

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• 5 / 5 1

  

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  I have used your products for years and the lavender scent is the best I’ve found anywhere

  Review of 8/17/21, following an experience of 7/31/21 by ANSEL C. *

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• 5 / 5 1

  

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  Great

  Review of 8/15/21, following an experience of 8/3/21 by MARCELLUS K. *

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• 4 / 5 1

  

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  These dryer sachets did not meet my expectaions for the fragrance lavendar.

  Review of 8/15/21, following an experience of 8/2/21 by NAOMI R. *

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• 5 / 5 1

  

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  I love this store so much. Great products, super responsive and incredibly helpful customer service.

  Review of 8/14/21, following an experience of 8/2/21 by JESSIE S. *

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• 5 / 5 1

  

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  Web Site is great. Easy to understand and order.

  Review of 8/14/21, following an experience of 7/25/21 by MIREILLE C. *

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• 2 / 5 1

  

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  I really like the product, but I don't like the robo-shipping info that posits a fast delivery date, only to find out that it will take a week or more. I'm told this is the UPS' fault for prematurely pushing optimistic timelines, when all that's really happened is a shipping label was created. A shipping label is not a shipped product!

  Review of 8/14/21, following an experience of 7/19/21 by CHANDLER J. *

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  Answer by goodhomestore.com

  

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  Hi Philip, We do send an email when the label is created stating that it takes about a week for processing. We will forward this feed back to UPS because we are unable to change their messages on our end and we apologize for the inconvenience. Best, The Good Home Company

• 5 / 5 1

  

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  Love the fabric fragrance. The orders are received quickly.

  Review of 8/14/21, following an experience of 7/25/21 by MARYSE S. *

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• 5 / 5 1

  

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  I love Good Home Store. The owner is wonderful and very responsive, the products all smell fantastic and work beautifully. It is my favorite home cleaning and laundry brand. I have been a customer for many, many years.

  Review of 7/25/21, following an experience of 7/14/21 by MELISA P. *

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• 5 / 5 1

  

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  Love, love your products.

  Review of 7/23/21, following an experience of 7/11/21 by SYLVESTER W. *

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• 5 / 5 1

  

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  I’ve been using the Beach days since 2006 for my linens especially. I’ll never get tired of that smell! I first heard of it at a friends house and I asked her why do her towels smell kind of like Coppertone? I was hooked.

  Review of 7/18/21, following an experience of 7/6/21 by RODRIGO K. *

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• 5 / 5 1

  

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  Delivery was great!

  Review of 7/17/21, following an experience of 7/3/21 by EFFIE M. *

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• 5 / 5 1

  

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  The Beach Days scent is my favorite! I've been buying it for a decade! I use the room sprays in every room, the vacuum beads, laundry soap and softener and sachet beads at my beach house. It's a soft scent that transports you to summer in every season!

  Review of 7/12/21, following an experience of 7/1/21 by YOSHIKO N. *

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• 5 / 5 1

  

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  Ordering was easy to navigate.

  Review of 7/10/21, following an experience of 6/28/21 by TERRANCE R. *

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• 5 / 5 1

  

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  I've been a customer for many years and continue to enjoy the products from this business. I am a little disappointed that some previously offered items are no longer available. ( Floor and Crate Cleaner)

  Review of 7/7/21, following an experience of 6/22/21 by DAYTON J. *

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• 5 / 5 1

  

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  I had a question regarding the options for shipping-,the response time was great and personal. I appreciate that!

  Review of 7/6/21, following an experience of 6/23/21 by WINNIFRED F. *

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• 5 / 5 1

  

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  I always receive my orders within a week. Very efficient

  Review of 7/4/21, following an experience of 6/23/21 by RETTA S. *

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• 5 / 5 1

  

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  Well packed..everything arrived in a timely fashion.

  Review of 6/21/21, following an experience of 6/9/21 by ROGERS L. *

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• 5 / 5 1

  

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  My favorite scent is Beach Days. I bought it several years ago and loved the room spray. Recently I got a whiff of it and remembered it and googled it and ordered it.

  Review of 6/13/21, following an experience of 6/2/21 by BEULAH B. *

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• 5 / 5 1

  

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  Love this laundry product!! Hate running out so committed to 6!

  Review of 6/12/21, following an experience of 5/30/21 by JANNIE C. *

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• 5 / 5 1

  

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  I am not usually an online shopper but I vwas given a gift of the Grass laundry fragrance. It made me a true believer. I will use this product forever. I purchased some lavender this time also. Had to try it! The website is easy to maneuver also! Lucky me!

  Review of 5/31/21, following an experience of 5/11/21 by LYRIC M. *

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• 5 / 5 1

  

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  I love Good Home products and the company and staff. Have used the products for years.

  Review of 5/31/21, following an experience of 5/4/21 by RANDAL R. *

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• 5 / 5 1

  

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  It was very easy to find the products I was looking for on the website.

  Review of 5/31/21, following an experience of 5/4/21 by EVANS N. *

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• 3 / 5 1

  

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  The products I ordered did not perform as advertised.

  Review of 5/31/21, following an experience of 4/24/21 by SEAN M. *

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• 2 / 5 1

  

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  One fragrance bottle leaked in shipping. Box arrived sopping wet. A replacement fragrance bottle was promised when I told of the problem but has never been sent. Also my order took over two weeks to get sent. Bad shipping and handling. No follow through on promised replacement.

  Review of 5/31/21, following an experience of 4/13/21 by ELDORA D. *

  *Pseudonymized data at the request of the author

  Answer by goodhomestore.com

  

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  Hi Maria, We are so sorry for the damages that occurred in transit and that the replacement did not arrive yet. I have filed a lost package investigation with UPS and we are so sorry for this inconvenience. I requested that our warehouse get another replacement reshipped and expedited and we will send your new tracking number as soon as we receive it. Have a great day!

  Answer by Eldora D

  

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  Thank you for your response. I appreciate you attentiom.

  Answer by goodhomestore.com

  

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  It has been reshipped on tracking number 1Z17E8251371882974 and can be tracked at www.ups.com. Once again, we apologize for the inconvenience and thank you for your business!

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• 4 / 5 1

  

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  These laundry products are so awesome that I want my laundry to always smell like fresh cut grass. Like sleeping in a cloud! Heavenly!!

  Review of 5/31/21, following an experience of 5/19/21 by DOLLY S. *

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• 5 / 5 1

  

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  The site is very easy to navigate. My order easily placed, well packaged, and delivered quickly. One of the easiest on-line shopping experiences I've had.,

  Review of 5/31/21, following an experience of 5/15/21 by VINCENZA R. *

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• 5 / 5 1

  

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  I have been a Good Home customer for more than 10 years. Beach Days is our favorite!

  Review of 5/19/21, following an experience of 4/26/21 by OLA W. *

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• 5 / 5 1

  

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  User friendly website, timely delivery with minimal packaging, lavender laundry fragrance is perfect and not overwhelming.

  Review of 5/19/21, following an experience of 5/2/21 by LONNIE B. *

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• 5 / 5 1

  

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  Great customer service and the products are excellent.

  Review of 5/19/21, following an experience of 5/3/21 by ODA L. *

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• 5 / 5 1

  

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  Great

  Review of 5/4/21, following an experience of 4/21/21 by HILMA J. *

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• 5 / 5 1

  

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  Wonderful fragrance!

  Review of 4/26/21, following an experience of 4/14/21 by BLAISE L. *

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• 1 / 5 1

  

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  I’ve purchase these products for staging rental homes as the packaging provides a good esthetic for bland laundry rooms. I placed a small order at retail cost in Dec. 2020 and experienced a delay in the receiving order and inquired why it was taking so long to ship out product(s) that were not backordered and was told “We are sorry for the delay. As a small business, with limited staff during these times, we are working as quickly as possible to get all orders shipped out”. In a phone conversation I was told that Covid was the reason for the delay which is completely understandable. However, the following month I attempted to place a wholesale order of the required min of $150 but was told that I had not ordered with the required 6 month window to allow me to order wholesale therefore my wholesale min would have to revert back to the $300 min which is the requirement for first time wholesale orders. When I explained that my Business had also been affected by Covid I was told “sorry but we can’t make an allowance our policy clearly states that wholesalers must purchase the min $150 every 6 mons or you must order at the first time required $300 + shipping”. I declined. Subsequently I placed a small order ($120) at retail cost using the discount on their website. I was charged at time of order (4/9) but sadly had to cancel order on 4/19 as ordered had still not shipped. Ordered The Laundress instead. Disappointed in a business that had been affected by a global pandemic would not extend that empathy to another small business. 😔

  Review of 4/24/21, following an experience of 4/9/21 by NIKKO W. *

  *Pseudonymized data at the request of the author

  Answer by goodhomestore.com

  

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  Dear Kathryn - I am replying personally to your review to hopefully help resolve this. Our delivery times have been very erratic due to Covid. Our warehouse has the safety of every employee in their hands, which may sometimes mean they are short of staff and are also training new staff to the Coivd protocols. I sincerely apologize as 9 days is a long time to wait. Our wholesale policy is a $300 minimum for the first order. I do not believe you have ever ordered from us as a store. That the products were used for staging. Unfortunately we have to maintain the $300 (which is really low industry wise) to make sure it is not just for personal use. The time used to pack and ship it by our warehouse would leave us not making any profit if it were under $300. For regular customers - small stores - we do understand that $300 can be tough. Therefore we allow reorders of $150 within 6 months of the first order. If $300 of product isn't selling in 6 months - then honestly the line just isn't for your store. It should sell much quicker than that. I hope this answers the questions - and again I sincerely apologize for the delay. Please reach out if I can clarify anything further. Be well - Christine Dimmick - CEO

  Answer by Nikko W

  

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  Sorry to just be responding Christine. We’ve been out of Town and arrived back home last night. When I spoke w/ Bridgett in 2019 the initial order was placed at or ar 290 and done so w/o the wholesale discount but I was told would be counted as the initial order which I greatly appreciated. When I revisited that with her albeit a year and a half later that was not remembered. I would still like to order at the wholesalers discount the required min of 150 actually the 2 cases would be ar 180 if that is possible. My tenants enjoy the products and I love how they add to a laundry space. Covid has made it hard to purchase in large quantities for obvious reasons. The coastal property should be back on the rental market soon and I will hopefully be able to order larger quantities as it is a short term rental and housekeeping supplies each new weekly renter with a welcome basket that includes unopened laundry products among other small items. Hope we can work together. Thank so much. Kind Regards- Kathryn

  Answer by goodhomestore.com

  

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  Dear Kathryn – Thank you for your reply and clarifying what happened. Please email Bridget at bridget@goodhomeco.com and she can accommodate the 2 case order. I am so happy to hear your business is increasing and we thank you for your order. Be well - Christine

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• 4 / 5 1

  

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  Only the shipping was a problem--a bit slow (waited about two weeks) and didn't get a notice for a while, so 4 stars was because of slower shipping, but your products are excellent!

  Review of 4/23/21, following an experience of 4/9/21 by SID H. *

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• 5 / 5 1

  

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  Reliable service and product.

  Review of 4/23/21, following an experience of 4/10/21 by JOAQUIN M. *

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• 5 / 5 1

  

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  Excellent Products!

  Review of 4/16/21, following an experience of 4/2/21 by GABRIELLA R. *

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• 5 / 5 1

  

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  I absolutely love this scent! I use the room spray and a perfume cause I love it so much. I really love how moisturizing the lotion is and the scent beads make my drawers and closet smell so wonderful.

  Review of 4/10/21, following an experience of 3/13/21 by MICHEL T. *

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• 5 / 5 1

  

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  I well run company with great quality products.

  Review of 4/2/21, following an experience of 3/20/21 by DEONTAE F. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  I found the website easy to shop through, navigate and order.

  Review of 4/2/21, following an experience of 3/20/21 by DAYANA R. *

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• 5 / 5 1

  

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  This site is super easy to use!

  Review of 3/30/21, following an experience of 3/18/21 by ARI F. *

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• 5 / 5 1

  

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  Fast shipping and love the product!

  Review of 3/23/21, following an experience of 3/9/21 by SAIGE L. *

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• 5 / 5 1

  

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  Love these products and so happy with how fast I received it!!

  Review of 3/19/21, following an experience of 3/8/21 by AUGUSTA M. *

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• 5 / 5 1

  

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  Excellent quick delivery. Love this product.

  Review of 3/17/21, following an experience of 3/5/21 by ELDRED R. *

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• 5 / 5 1

  

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  These are great products, unique in the marketplace as far as I know. The website is easy to navigate, and shipping is fast.

  Review of 3/16/21, following an experience of 2/20/21 by ROSANNA B. *

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• 2 / 5 1

  

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  My order #23558, was placed 2/18/21. This is the worst service I have received from Good Home in the many years I have ordered the Laundry Fragrance. First, I never received a confirmation of my order nor a shipping notice.Secondly, I called to inquire the status of my order and was told the shipping was delayed due to weather, understood. Thirdly, no approximate date for shipping was given at that time. Fourthly, I have yet to receive any confirmation of my order, any shipping notices or tracking number. I like your product and have had good service in the past, but certainly not this time. tT would be appreciated to have a followup communication regarding my order.

  Review of 3/16/21, following an experience of 2/18/21 by VITO H. *

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  Answer by goodhomestore.com

  

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  We received your review for your order and are so sorry for the delay. I requested that our warehouse get this shipped out today. We are a small business and have been experiencing delays due to COVID and distancing along with multiple snow storms. The tracking number 1Z88Y8X00395139259  will update as soon as UPS scans it in, but it will be picked up from UPS this afternoon. I have forwarded your order to your direct email address with the correspondence. We also went ahead and refunded you $17.34 for the shipping and handling charges for the inconvenience of this delay. I'm not sure why you did not receive any of the confirmation emails that were sent. My best guess is that they went to your spam folder because they contained a link.  Once again, we apologize and we thank you so much for your business and understanding. Please feel free to reach out to us directly at assistant@goodhomeco.com Have a great day!

• 5 / 5 1

  

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  Always love beach days scent and opted to add in some hand sanitizer this order and so happy we did!

  Review of 3/16/21, following an experience of 2/25/21 by DEONTAE H. *

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• 5 / 5 1

  

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  The site is easy to navigate and the ordering process was great.

  Review of 3/16/21, following an experience of 2/27/21 by NESTOR D. *

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• 4 / 5 1

  

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  I do love their products.

  Review of 3/16/21, following an experience of 2/4/21 by JOVANY K. *

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