arepair.ca

Customer reviews for arepair.ca

4.9 / 5 1

Calculated from 100 reviews obtained over the last 12 months

762 reviews since 06/12/2017

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Information arepair.ca

  • Company

    Maple Leaf Appliance Repair

  • Description

    We repair all makes and models of household appliances. With over 15 years of combined experience and technicians available in Vancouver, Calgary and Edmonton. Call us today!

  • Address

    12001 Oak Knoll Dr. Mark Mark

  • Website

    http://arepair.ca/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5 1
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    This is the second time I’ve used Maple Leaf Appliances to service my Blomberg appliances. First my dryer and then my dishwasher. The team members are always friendly and respectful of my home. Would highly recommend!

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  • 5 / 5 1
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    Very professional and efficient. Will definitely use again.

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  • 5 / 5 1
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    The tech showed up on time and diagn the problem within minutes. Very professional and helpful.

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  • 5 / 5 1
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    Our second time with Leon as our technician, and once again he was great! Very thorough with his inspection and communicated every possible thing that might have caused our issue A very likeable technician

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  • 5 / 5 1
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    Very helpful and quick with the job. Also very open with communication.

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  • 5 / 5 1
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    Great work by Sasha, very transparent and honest technican. Thank you

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  • 4 / 5 1
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    Pros - efficient Cons - pricey

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  • 5 / 5 1
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    Great client service. Was able to get an appointment within a day or so. Very easy to use the online booking tool. The technician was friendly and professional and went to great pains to be as helpful as possible. I definitely recommend them... And I already have with multiple friends who were in need of their services. A+

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  • 5 / 5 1
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    Yuriy did a wonderful job, he was as professional and explained everything that he as in need of replacement. I will recommend this company to anyone that needs appliances repaired

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  • 5 / 5 1
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    Very timely appointment and technician was on time. Very knowledgeable and professional technician. Will use again.

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  • 5 / 5 1
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    Maple Leaf was incredibly Thorough and professional. The service repairman was very knowledgeable and courteous as well. Highly recommend

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  • 5 / 5 1
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    The technician was extremely professional and took his time to explain what he was doing and explained our repair options thoroughly, and also followed up a week later to check repairs made and if any issues were persistent. I highly recommend their services. Definitely worth a 5 star rating

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  • 5 / 5 1
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    The serviceman was very professional and explained the problem in detail. He provided advice and suggestions as to why the washer was not functioning properly. He offered options and was courteous and polite. I would definitely recommend this company to my circle of contacts!

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  • 5 / 5 1
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    Process was seamless. Part took a week to arrive as promised and was promptly installed. dishwasher is now working great.

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  • 5 / 5 1
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    Nice, patient and knowledgeable tech 👌

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  • 5 / 5 1
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    very polite, very professional, very tidy. Thank you. Nice to have a responsible repair company that can be relied upon.

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  • 5 / 5 1
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    Tyler gave Great customer service! Kind, professional! Highly recommend! Would call and use again in the future!

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  • 5 / 5 1
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    We called for a freezer repair. Technician was punctual and informative. We would definitely use in the future if needed.

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  • 5 / 5 1
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    Leon was quick and fixed the issue right away. He also showed me what to do to prevent further issues, and checked in on everything the next day to make sure the problem was solved. Highly recommend

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  • 5 / 5 1
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    Booking a service call online was easy. Service was friendly, unhurried and professional. Will be calling this service again if we need appliance repairs. Thanks Al!

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  • 5 / 5 1
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    Quality service with short period of time. Really efficient..

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  • 5 / 5 1
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    Alex was very knowledgeable and helpful. Unfortunately the fridge could not be fixed without spending more than a new fridge. He did the research to make sure there were no other options

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  • 4 / 5 1
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    Overall a medium experience , the specialist came 1 hour later than promised. He identified that the problem was a faulty motor and tried to sell me his 2nd hand washing machines. After that he promised me to tell me the price of the motor tomorrow morning. My wife had to leave a voicemail at 15h30 pm in order to get a call back

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  • 5 / 5 1
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    Fast service, able to get a tech in very quickly and provided very frank and honest opinions on our situation.

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  • 5 / 5 1
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    Quick and professional. Fixed the problem.

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  • 5 / 5 1
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    Website was user friendly. Customer service team was highly responsive and very understanding of my scheduling needs. Technician was polite, friendly, and respectful. Fixed my appliance quickly and professionally. Price was very reasonable too

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  • 5 / 5 1
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    Identified and fixed the problem quickly.

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  • 5 / 5 1
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    Better than expected, I was afraid it will cost me a lot with parts and repairs but the guy was very professional, he made just small adjustments and lot of suggestions about how to use the laundry machine properly. Price was fair.

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  • 5 / 5 1
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    Friendly,knowledgeable and responsive

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  • 5 / 5 1
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    Repair carried out effectively but did not require two service calls as I had indicated clearly what needed to be replaced and if parts had been brought the first time I would not have been charged a second service call. Far too expensive for such a simple part replacement repair

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  • 5 / 5 1
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    Came on short notice, arrived on time and was very professional explaining the problem. Took care to fix the problem for the least cost. Made sure everything was working before he left

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  • 5 / 5 1
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    Clear communication in scheduling, knowledgeable repair people, efficient and transparent billing.

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Prompt professional Appreciate the technician’s ability to problem solve the issue

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  • 5 / 5 1
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    George was excellent and very communicative. He did well.

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  • 5 / 5 1
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    We were able to arrange prompt service next morning, after calling Maple leaf at night. Amazing. The technician was Sasha and was a clean and professional who came into our home and repaired a dishwasher for us. He was knowledgeable and could diagnose the problem without replacing parts in our case. Seems like honest work without hassle or upselling something we didn’t need

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  • 5 / 5 1
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    Im very satisfied

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  • 5 / 5 1
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    Had a good experience with Maple Leaf. The repair person came on time did a good job.

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  • 5 / 5 1
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    Excellent experience from start to finish. On time and quick efficient diagnosis and fix.

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  • 5 / 5 1
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    Was very quick and resolved issue

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  • 5 / 5 1
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    Not only did Leon diagnose and repair our dishwasher, he explained clearly what the problem was. Very informative.

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  • 5 / 5 1
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    Fast and efficient service

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  • 5 / 5 1
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    Great service and good with luxury appliances for less. Highly recommend honestly.

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  • 5 / 5 1
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    Leon was a good tech. Spent time talking about options

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  • 5 / 5 1
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    Very good service!Thank you

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  • 5 / 5 1
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    The service man was great to have. He was very professional, polite and knowledgeable on my home appliance. He was able to answer all our questions without hesitation and explained them in detail so we were able to understand the workings of the appliance. I recommend Maple Leaf. Also He did show up on the time with the given time frame and gave us a 15 min " Heads Up"

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  • 5 / 5 1
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    Technician was friendly and looked at my oven thoroughly before concluding the problem. Unfortunately parts are special order and 1-2 months away and repair could not be completed and he will need to come back

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  • 5 / 5 1
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    The technician Tyler was very helpful and knowledgeable! Would highly recommend their services.

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  • 5 / 5 1
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    All of the above. Tyler was very informative and efficient.

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  • 5 / 5 1
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    Had a service rep come out to assess my washing machine. He was honest and told me it was more expensive to fix it than to buy a new one.. He also gave some advice on which brands to purchase going forwards

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  • 5 / 5 1
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    Clear communication in scheduling, knowledgeable repair people, efficient and transparent billing.

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  • 4 / 5 1
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    Nice and prompt service

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  • 5 / 5 1
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    Punctual, polite and informed. I am satisfied with the service.

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  • 5 / 5 1
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    I live in Vancouver and needed some quick service for my dryer in my unit in Calgary that I rent out. Maple Leaf was able to come on short notice and fix the problem, communicated what happened and suggested what to do to avoid future problems. They showed up on time and ensured there was as little downtime for my tenant as possible

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  • 4 / 5 1
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    Very quick to respond and the technician was courteous and maticulos

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  • 5 / 5 1
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    Our experience was satisfactory. The serviceperson arrived on time and was knowledgeable.

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  • 5 / 5 1
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    Ronaldo came out to look at my fridge. Very knowledgeable and helpful. Any future work for me will be done by Ronaldo. Great guy and Company

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  • 5 / 5 1
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    Prompt efficient service, on time for the appointment. Thank you

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  • 5 / 5 1
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    Tyler was the technician and one again he did a great job. He arrived slightly ahead of schedule. He did a great job to trouble shoot the problem and change out a defective valve on the fridge. I was very happy that he was able to fix the problem so quickly Maple Leaf Appliances is batting 1000 with us

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  • 4 / 5 1
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    They were quick to respond to my requests and the person showed up on time. There was a bit of a miscommunication with the tech but it was overall pretty good

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  • 5 / 5 1
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    George was kind, polite and professional. He came immediately to our home and was able to troubleshoot troubleshoot quickly.

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  • 5 / 5 1
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    Quick service. Technician was informative , pleasant and fixed the problem in a timely manner. Would definitely use again. Used the company before for dishwasher in the past and honestly would always be my first call

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  • 5 / 5 1
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    Good job!

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  • 5 / 5 1
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    Excellent service! Sasha identified the problem, fixed it and got things up and running promptly. The turnaround from the phone call to visit was very fast. Highly recommend. A+

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  • 5 / 5 1
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    Service was good and was on time

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  • 5 / 5 1
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    Amazing experience with Sasha. He came at a really good time and was able to fix my dryer in less than an hour! He even helped me vacuum behind the dryer before pushing it back in place! Thank you so much!

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  • 5 / 5 1
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    Great customer service and knowledgeable technicians.

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  • 5 / 5 1
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    Great client service. Was able to get an appointment within a day or so. Very easy to use the online booking tool. The technician was friendly and professional and went to great pains to be as helpful as possible. I definitely recommend them... And I already have with multiple friends who were in need of their services. A+

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  • 5 / 5 1
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    Easy booking and responses. Technician was on time. Advised in advance of his arrival and very knowledgeable. Also respectful of my home. Very good service

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  • 5 / 5 1
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    friendly and very knowledgeable

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  • 5 / 5 1
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    I had a repairman come over to fix my dryer. He was very nice and repaired the dryer, in part . Unfortunately, after investigation a new sensor was needed and once the sensor was installed more diagnostic tests were run and showed that a new motherboard is also required in order for all dryer programs to work. The service was good but it’s going to be super expensive get everything fixed

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  • 5 / 5 1
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    Excellent service and friendly staff.

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  • 5 / 5 1
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    Great technical support

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  • 5 / 5 1
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    The company was on time and quick to fix the problem, however not much was stated during the process except at the end when he presented me with a 500 dollar bill( yes almost the cost of a new dryer) I really believed I would have gone the route of a new one had he conversed with me before just fixing it. Lesson learned

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  • 5 / 5 1
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    Prompt professional Appreciate the technician’s ability to problem solve the issue

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  • 5 / 5 1
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    Prompt service, good communication. Fixed the problem.

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  • 5 / 5 1
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    Tyler gave Great customer service! Kind, professional! Highly recommend! Would call and use again in the future!

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  • 5 / 5 1
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    The repair person was on time and was able to fix everything that was required and ensured it was all working before he left. No issues and all streamlined!

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  • 4 / 5 1
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    Your repair man, Pat, came to repair our old Kenmore stove. The Oven was not heating up consistently or reaching the preset temperature. It also registered an F30 code intermittently. He checked every aspect of electrical circuitry including the main board. He also checked the oven temperature at various settings and found it to be as we had experienced, being anywhere from 30 to 50 degrees below the required baking temperature. His advice to us was excellent regarding alternatives i.e. installing a new board, if if it was even available, into an old stove. He also advised on purchasing various makes of new stoves and where they are available, including good warranty protection. This information was invaluable since we will definitely be purchasing soon. Even though Pat was not able to fix our stove issue, he made every effort to do so, and offered good advice on purchasing the next one

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  • 5 / 5 1
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    The service to repair my refrigerator was excellent. The booking procedure was very easy to do on line. Sal, the service repair person arrived during the appointed time and was knowledgeable, efficient and friendly. I would highly recommend Maple Leaf Repair. Thank you

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  • 5 / 5 1
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    Technician showed up in the correct time window. Visit was quick as he assessed the problem within a few minutes. At first he didnt believe my wife as the stove worked when he turned it on, but eventually saw what the issue was (I wasn't present). The repair quote came in quickly, but this specific repair costs too much, not sure if it the pen was heavy or justified. We decided to buy a new stove instead

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  • 5 / 5 1
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    I had my dryer idler wheel break at 6 AM and I had it repair by 1 pm. Quick efficient service

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  • 5 / 5 1
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    We used Maple Leaf to repair our dishwasher. They were quick to look at the unit and repaired the unit in a cost effective manner

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Fantastic service - nice and quick, very knowledgeable technician!

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  • 5 / 5 1
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    Quick response. On time. As with all repair companies, make sure you get a hard quote for diagnosis. I was told a price by phone and the actual price was $100 more. Repair tech was friendly/knowledgable

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  • 5 / 5 1
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    Website was user friendly. Customer service team was highly responsive and very understanding of my scheduling needs. Technician

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  • 5 / 5 1
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    We had a problem with error message on Bosch Dishwasher. The technician explained the problem thoroughly and provided a cost effective resolution. He was personable, friendly and very knowledgeable. We will use these folks aain when the need arises

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  • 5 / 5 1
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    Happy with the service. Fast and Friendly. Thanks Ronaldo.

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  • 5 / 5 1
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    Knowledgeable technician, efficient investigation and diagnosis of problem, clear advice on what do to next. Did not recommend the cost to fix old appliance

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  • 5 / 5 1
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    Good service, very quick and efficient. Very expensive tho

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  • 5 / 5 1
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    The online booking system was quick and efficient. The technician - Tyler - was prompt, professional, and knowledgeable. I would recommend others to using Maple Leaf Appliance Repair - and I would also recommend to never use an oven's "self-cleaning" feature

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  • 5 / 5 1
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    The technician quickly understands the problem and explains your options to you. Nothing to say.

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  • 5 / 5 1
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    Great and quick service, unfortunately the repair would of costed as much as buying a new dryer. Will definitely reach out to maple leaf with future issues with my appliances

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  • 5 / 5 1
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    Prompt and responsive

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  • 4 / 5 1
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    Came out and fixed my washer up quick warned me about my hot water line was leaking a bit so I'm happy camper washer is now working great thanks Leon

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  • 5 / 5 1
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    I had a great experience! And highly recommend Maple Leaf Appliance Repair. My technician was absolutely amazing and so friendly! Thank you again for getting me up amd running so quickly 😉

    Review of , following an experience of by

  • 5 / 5 1
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    I was able to get a technician come in immediately when I called to get my dryer fixed. Tyler the technician was so patient to explain what the problem was and fixed my machine in a very short time. He had a very good positive attitude which really rubbed off in a good way

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Showed up on time and seemed knowledgeable.

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  • 4 / 5 1
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    While my appointment began a bit later than originally promised, my technician (Alex) was personable and professional. He was able to immediately identify the issue with my KitchenAid refrigerator and had the repair completed within an hour. I would definitely use this service again.

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  • 5 / 5 1
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    "He was a pleasure to deal with. He was on time and explained what was wrong and how he would fix it. I will definitely mention this company to friends and co-workers."

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  • 5 / 5 1
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    Alex was great! Very efficient!

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  • 5 / 5 1
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    Yuri was awesome!!

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  • 5 / 5 1
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    Eli was great! Thank you!

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  • 5 / 5 1
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    Are tech (Yuri) was fantastic. The response from the office staff not great. I left several messages inquiring about my parts and no one ever phoned me back! But our tech saved the day.

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  • 5 / 5 1
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    Great service; had to wait for a part to arrive; follow service was excellent. Technician is very professional.

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  • 5 / 5 1
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    Alex did a great job all good Thank You

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  • 5 / 5 1
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    Yurij was awesome!

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  • 5 / 5 1
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    Fantastic and professional service. I would highly recommend them for all your appliance repair needs. Thank you for the quick repair!

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  • 5 / 5 1
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    Extra careful re: Covid to protect us. Removed outdoor shoes. Neat, professional, and clean appearance. Pleasant and patient. Listened, and took time to explain. Experienced. Organized and fully prepared with tools needed to investigate intermittent problem with washer.

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  • 5 / 5 1
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    "Alex has good knowledge of appliances. This is second time I called him for repairs.."

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  • 5 / 5 1
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    So quick. Called and received service all in one day. Amazing

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  • 4 / 5 1
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    Friendly and accommodated my noisy dog!! :)

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  • 5 / 5 1
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    Thanks Yuriy , we really appreciated your help

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  • 4 / 5 1
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    Thoughtful, thorough and polite service man. Dryer parts are on hand so the repair did an efficient manner!

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  • 5 / 5 1
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    Yuri is awesome. Polite, fair, explains everything, and an excellent job.

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  • 5 / 5 1
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    "No repairs, but he was very friendly and professional. Thxs again!"

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  • 5 / 5 1
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    Sahsa was friendly and efficient. Was able to determine the issue quickly and repairs were completed within a day after picking up the part. He had good recommendations for repair vs replacement and you could tell he was experienced.

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  • 5 / 5 1
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    ON TIME - GREAT JOB!!!

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  • 5 / 5 1
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    "Great ! Even though I got bad news that my machine can’t be repaired! Thanks! Cheri"

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  • 4 / 5 1
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    Yuri was an awesome tech

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  • 5 / 5 1
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    Let me know from the very beginning if the refrigerator could be repaired and what the approximate cost would be. When he had finished the work the invoice was what I had been quoted. I would definitely recommend them and would not hesitate to call if needed

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  • 5 / 5 1
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    was excellent and super quick, outlined what was wrong with my Whirlpool washer-dryer combo in detail, and the costs to repair. He was efficient and had a great disposition. He also made it very clear regarding warranty work and time of warranty. Was the best service call I have ever made with a perfect repair and outcome. If you need an appliance repaired I would definitely use this service and in particular Yuriy.

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  • 5 / 5 1
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    Sahsa took the time to make sure we were in the same page. He was in the prescribed time window and was neat and clean!

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  • 5 / 5 1
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    Excellent service scheduling the visit, and timing, the technician Yuriy is a great professional, respectful and perfect communication giving you right away the diagnosis for the repair and the options to help you make the right decision, much appreciated, keep up the great work!!

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  • 4 / 5 1
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    The first guy who came wasn’t knowledgeable and didn’t do anything but we paid. The second guy was awesome. He was very knowledgeable and honest and kind. We will use this company again as long as the second guy comes again.

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  • 5 / 5 1
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    Yuriky (spelling?) arrived already knowing what the issue was with my Bosch dishwasher and quickly and competently fixed it. Fabulous service

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  • 5 / 5 1
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    Yuriy was great!

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  • 2 / 5 1
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    the repair guy was super great but $300.00 in labor for 1 hour work is robbery, unbelievable your still in business. won't use you again.

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  • 5 / 5 1
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    Tech was very thoughtful and respectful.

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  • 5 / 5 1
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    Best refrigerator technician we have ever had - and we have had! Very knowledgeable and pleasant fellow and he even caught a leak in the water line we didn’t know existed. 5 out of 5 or 10 out of 10. Highly recommend this company. Excellent service and reasonable prices too.

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  • 5 / 5 1
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    Excellent technician - thorough, great quality work. Would definitely recommend.

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  • 5 / 5 1
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    Alex was great!

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  • 4 / 5 1
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    "Yurif provided great, professional service along with valuable information to assist in prolonging appliance life. Thank you. Highly recommend Maple Leaf Appliance Repair"

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  • 5 / 5 1
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    Completely satisfied with the repair completed on my dryer. Friendly,safe, and fast service by the technician. Thank you Eli!

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  • 5 / 5 1
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    Very good service with quick reponse.

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  • 5 / 5 1
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    Alex was courteous, polite , knowledgeable and was able to fix the problem with our washer.

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  • 5 / 5 1
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    Alex was terrific. He diagnosed the problem quickly and presented our options. The repair was done quickly and we’re thrilled with the results. Great service.

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  • 5 / 5 1
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    Alix was great. On time & efficient.

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  • 5 / 5 1
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    Prompt professional service

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  • 5 / 5 1
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    Thoroughly explained problem and potential repairs . Yuriv was very pleasant to deal with.

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  • 4 / 5 1
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    Very professional and timely service. Very pleased.

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  • 5 / 5 1
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    Excellent service!

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  • 5 / 5 1
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    Alex went above and beyond to fix our refrigerator

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  • 5 / 5 1
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    A great experience. Yuri was very knowledgeable and shared excellent tips for optimal operation ie temp settings etc .

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  • 5 / 5 1
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    Alex was wonderful! He was very knowledgeable and knew what needed to be done! Wonderful personality! I hope I won't need any more service for a bit, but if I did, I will be calling and requesting Alex!

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  • 5 / 5 1
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    Alex was very knowledgeable. Did not try to ‚sell me anything

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  • 5 / 5 1
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    Did not know I had to be available to answer the phone and confirm I would be at home. So missed the original booking but was able to have the repair done the next day. You need to let customers know that they will be required to confirm via a phone call that they or someone is at their location to let the technician in and do the work. I figure once the appointment was confirmed you just wait for the technician to come.

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  • 5 / 5 1
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    The technician should be commended greatly for his customer service. He was knowledgeable, very honest, thorough with his explanation.

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  • 5 / 5 1
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    Alex was good thorough, and funny. Gave good advice.

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  • 5 / 5 1
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    Awesome Job! Great company.

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  • 5 / 5 1
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    "Thanks Yuri, great job Pat"

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  • 4 / 5 1
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    Will wait for the water to evaporate out of reserve in the bottom of the dishwasher. Should work then. If not, will call back and take it from there. Really appreciated the service so quickly.

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  • 5 / 5 1
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    Yuri did a great job, one of the best serviceman I’ve ever had. Keep him he’s the best advertising your company has.

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  • 4 / 5 1
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    it was OK

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  • 5 / 5 1
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    friendly and accommodating.

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  • 4 / 5 1
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    Good

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  • 5 / 5 1
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    Alex was very knowledgeable and so efficient. Thank you!

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  • 5 / 5 1
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    VEry informative and knowledgable technician.

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  • 5 / 5 1
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    Was very honest about what was wrong and what the cost would be to fix it - no surprises.

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  • 5 / 5 1
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    Alex was courteous, straight to the point. Did not find anything wrong and did not try to fix anything that wasn’t broken. Honest call!

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  • 5 / 5 1
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    very knowledgeable

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  • 3 / 5 1
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    Alright

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Reviews displayed in chronological order