wellbots.com

Customer reviews for wellbots.com

4.7 / 5 1

Calculated from 771 reviews obtained over the last 12 months

3681 reviews since 24/11/2017

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Information wellbots.com

  • Company

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    http://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5 1
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    Noah was extremely accommodating and knowledgeable with all my needs.

    Review of , following an experience of by

  • 4 / 5 1
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    Quick shipping and well-packaged items.

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  • 5 / 5 1
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    The site has a lot of good available products at competitive prices. I was able to acquire the EcoFlow DELTA 2 at the best possible price as a birthday gift for my sister. Now she can save her fridge from catastrophic failure. Thx Welbots !!

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  • 5 / 5 1
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    The arrival was well-received. Everything was included, and the product is amazing!

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  • 5 / 5 1
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    Was easy to find what I was looking for on Wellbots site. Excellent prices.

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  • 5 / 5 1
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    Great customer service and very fast shipping. Prices are better than anywhere else.

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  • 5 / 5 1
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    Unbeatable price! It seemed too good to be true but Wellbots is definitely “for the people”. Secure and fast shipping with FedEx. Product brand new in manufacturing packaging with all accessories. Charged up the DELTA 2 Max battery via AC and downloaded the app with no issues. Easy warranty setup. This purchase really provided increased comfort and safety for my family so I’m grateful Wellbots could offer this product and experience. Definitely will be back!

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  • 5 / 5 1
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    Easy to order

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  • 4 / 5 1
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    Everything was great! Only frustration was I had to sign for the delivery. I was not aware or offered an alternative so I had to work from home. Product is spot on. Thank you and I will be back for more.

    Review of , following an experience of by

  • 5 / 5 1
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    Great stuff. Great service!

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  • 5 / 5 1
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    I would definitely trade with wellbots again!!!

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  • 5 / 5 1
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    Wellbots is a great place to purchase solar products. They have the best prices around and their deliveries have always been on time. I’ve bought from them several times.

    Review of , following an experience of by

  • 4 / 5 1
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    The battery box arrived with a rather damp/wet corner, but in one piece, no holes, tears other other issues. Normal shipping marks. [have not opened for inspection yet]. Inverter box was dry with similar shipping marks. FedEx seemed confused about when they would make the deliver and where it was at times. I am happy.

    Review of , following an experience of by

  • 5 / 5 1
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    While part of my order took awhile to arrive, Martin was very helpful in tracking down to problem and handling the follow-up with my order which did finally arrive

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Delivery was great and on time. The product was very well packaged.

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  • 5 / 5 1
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    Very good, great service. I would recommend.

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  • 5 / 5 1
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    Web store was very well structured and easy to navigate.

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  • 5 / 5 1
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    great customer service and easy to order, not to mention the price matching they are willing to do.

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  • 3 / 5 1
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    my order is damaged i sent pictures to noah

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  • 5 / 5 1
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    Was delivered quickly and in good condition!

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  • 5 / 5 1
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    Fast shipping ,so far I’m happy with service

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  • 5 / 5 1
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    I spent a lot of time researching solar generators on various websites and Wellbots was by far the easiest to use. My order was delivered quickly and packaged well. I've received several follow up emails offering assistance, if needed.

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  • 5 / 5 1
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    Only thing weird was no tracking up dates. It just showed up. But it was quick and easy. Thanks!

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  • 5 / 5 1
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    Shipping was as promised and free. The price was excellent, especially after applying the discount code

    Review of , following an experience of by

  • 5 / 5 1
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    My experience shopping on Wellbots.com was truly exceptional. The website's interface is user-friendly, making it effortless to navigate through their extensive selection of products. Whether you're a tech enthusiast or a casual shopper, you'll find their range of items captivating. From cutting-edge gadgets to smart home devices, Wellbots.com has it all. Plus, their seamless checkout process ensured a hassle-free shopping experience.

    Review of , following an experience of by

  • 4 / 5 1
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    All good except for two minor issues: 1. Tracking was all over the place. It did arrive fairly fast but tracking did not match at all. 2. The bike battery is not officially Engwe. Doesn't have the logo on it and it's 624Wh, not 750Wh. Looks like one you'd buy on Alibaba. Not sure if this really matters or not but figured I'd point it out.

    Review of , following an experience of by

  • 5 / 5 1
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    I had never even heard of this company before I started looking for Ecoflow products but I gave it a shot! Good solid company! Genuine product and fast delivery! Will definitely use them in the future!

    Review of , following an experience of by

  • 5 / 5 1
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    Great product.

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  • 5 / 5 1
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    The product is exactly what I was hoping for. The person that I talked to, Noah, was very knowledgeable in helping me figure out what options i needed and it arrived quicker than I thought it would There was one part missing from the original company when it arrived, and Wellbots was quick to help me resolve the issue.

    Review of , following an experience of by

  • 5 / 5 1
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    Item arrived on time and in good condition. I just had one issue with product, few screws were over tight making assembly little tougher.

    Review of , following an experience of by

  • 5 / 5 1
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    Price was excellent courtesy of CNET Cheapskate email. The ONLY glitch was the Ebike arrived 2-days early and we were 5 minutes from not being home to receive it. I'm sure the driver would have just left the giant box with an obvious bike in it on our doorstep ready to be stolen. He had already carried it up to the front walk just as we opened the garage door. Wellbots would do well to offer an adult signature required option for pricey items.

    Review of , following an experience of by

  • 1 / 5 1
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    Very poor place to buy they do take your money but do not let you return the item you are poorly dissatisfied with badly very poor company

    Review of , following an experience of by

  • 4 / 5 1
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    When I ordered and throughout the waiting period, the items I ordered were said to be in stock but half of the bundles was not. What was supposed to be 3-5 day shipping turned into almost a month of waiting. I didn't get tracking notifications until I asked about them because half the bundle showed up at my delivery address without notice one day and the other half of the bundle took weeks to get. Support gave me several discounts on the item for inconveniences and some additional wellbots credits but this was my first lychee with wellbots and it had me checking my email feverishly every day.

    Review of , following an experience of by

  • 5 / 5 1
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    The best place to buy solar, battery products as well as other high tech items. The price is great, the customer service is even better-they go above and beyond. Highly recommended!

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  • 5 / 5 1
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    great price god delivery thinly improvement could be description on there sight had to call to verify which solar panel i was getting

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  • 5 / 5 1
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    Arrived quickly and intact

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  • 5 / 5 1
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    Carefree shopping, great price, super fast shipping, great company

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  • 5 / 5 1
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    Website was easy to navigate and user friendly. Shipping was fast I received my item with in a week of ordering.

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  • 5 / 5 1
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    Order was easy and quick, it was shipped and arrived faster than I had thought. Excellent service!

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  • 5 / 5 1
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    So good so far. Im a retired small business owner. The price I got this eco flow for was better than anyone else! Thanks again!

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  • 5 / 5 1
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    Fast order turn around.

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  • 5 / 5 1
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    super awesome company.

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  • 4 / 5 1
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    I ordered the delta pro package with 3 400 color panels. I have received the delta pro and am still waiting on the panels with the promise they will ship end of this month. So far I like the pro and am hoping the panels are just as good.

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  • 4 / 5 1
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    About the orde it was fine and on time

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  • 4 / 5 1
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    We have ordered several high-ticket items from Wellbots. We did have to return one item that our installer discovered we couldn't use. Although there was some hesitation they ultimately agreed to the return without charging a restocking fee. That speaks volumes when we have such a generous return option via Amazon. We will continue to be a customer of Wellbots.

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  • 5 / 5 1
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    Great customer service easy site to shop and order from.

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  • 5 / 5 1
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    Order was great! Fast shipping! Happy customer!

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  • 4 / 5 1
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    Welbots did everything great but uses FEDEX for shipping which is the worse company to use in my opinion

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  • 4 / 5 1
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    Not very fast provides good packaging

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  • 4 / 5 1
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    Good products available. Shipping & logistics could be improved. Waiting on missing item, but good feedback from a representative thus far.

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  • 5 / 5 1
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    We bought the Acopower LionColler Pro PX50. It arrived much faster than expected and worked flawlessly. Thank you.

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  • 5 / 5 1
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    Very easy site to navigate. Great customer service. Noah went above and beyond to make sure I received the best price!! I highly recommend Wellbots.

    Review of , following an experience of by

  • 3 / 5 1
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    USPS really screwed this up for wellbots. Item was never delivered, which created a wrinkle of small other issues with wellbots getting me a new one. Supposedly it’s on the way.

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Hello Benjamin, We sincerely apologize for the inconvenience caused by the delivery issue. We appreciate your patience and understanding as we work to resolve this. You should have received your new one yesterday. If there's anything more we can do to assist you, please let us know. All the best The Wellbots Team

  • 4 / 5 1
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    My delivery came by FedX and they claimed that they attempted to deliver 2 times while I was waiting at home for the delivery (they needed a signature). Not entirely Welbots' fault but I do not have this problem with EcoFlow.

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  • 5 / 5 1
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    Comfortable transaction, great to deal with

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  • 5 / 5 1
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    Works perfect

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  • 5 / 5 1
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    Slow to react to questions, but I love our system

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  • 5 / 5 1
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    Like another recent review I read, I also had a substantial order with Wellbots.com, and while I was also unfamiliar with Wellbots reputation, Wellbots provided the best online pricing and was verified to me by the manufacture as an authorized reseller. Anyway, I was extremely nervous after payment, awaiting for delivery, and within 10 days my full order arrived to my satisfaction. Even though the Wellbots CEO "marketing" email turned out to be a farce, with not responding back as promised in his email, I am pleased with Wellbots customer service, turnaround time, and safe delivery of my order. I would recommend Wellbots to another in the future. Thanks.

    Review of , following an experience of by

  • 5 / 5 1
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    Although this is my first time purchasing something at Wellbots, the overall experience was great! They offered the best price I could find on the Internet and shipped the item very quickly. The item was well-packed, and I had no issue with using it.

    Review of , following an experience of by

  • 5 / 5 1
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    Great

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  • 4 / 5 1
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    Lots of options to choose from at great prices.

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  • 5 / 5 1
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    I was treated very well when I asked questions and with the order I made.

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  • 5 / 5 1
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    Great prices and fast shipping! Highly recommend!!!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Thank you for a perfect deal and transaction. I will be a repeat customer.

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  • 5 / 5 1
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    Shipping was fairly quick and product is great .

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  • 5 / 5 1
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    When I called with questions they were very knowledgeable about the product.

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  • 5 / 5 1
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    Noah was my customer service rep. He was very helpful answering my questions and taking my order over the phone. I received everything I ordered in a timely manner.

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  • 5 / 5 1
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    Product a arrived on time in good condition.

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  • 5 / 5 1
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    Best of the Best.

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  • 5 / 5 1
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    Very easy to order and lots of selections

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  • 5 / 5 1
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    It was easy way and convenient to order product in the web site. Wellbots delivered products through secure way so I cannot image lost a product during the delivery

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Shipping was through FedEx and was pretty quick, bike was very well packaged and mostly put together. We just had to do the front tire, the handle bars, the headlight, back seat and the basket. FYI the basket was delivered separately by UPS about an hour later. I'm not sure why but don't panick if it's not with the bike....it's coming lol Anyways the bike is awesome! My daughter loves it : ) I'll come leave a other review if anything goes wrong but so far so good. We've had it about a week now Oh and the battery seems to last a long time

    Review of , following an experience of by

  • 4 / 5 1
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    Good experience with wellbots love the product just not a fan on them using FedEx I didn't understand why the generator stayed at the FedEx warehouse for several days but I think that's FedExs fault not wellbots. Also I wasn't told the solar panels would be shipped separate but all was good.

    Review of , following an experience of by

  • 5 / 5 1
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    Great communication and item arrived quickly and undamaged. Will definitely be buying from Wellbots again!

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  • 5 / 5 1
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    Good price, fast shipping, great service.

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  • 5 / 5 1
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    Love the product

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  • 3 / 5 1
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    My package did not arrive on time but I did receive a refund for the extra shipping. The package was delayed by two days and was extremely inconvenient with delivery, I had to make numerous calls and go pick it up myself

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  • 5 / 5 1
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    Couldn't have been a better experience. Everything from selection through order and shipment was smooth and without issue.

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  • 5 / 5 1
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    At first I was scare to make a order never heard about wellbots so I did a little research and made my purchase best decision ever they had great prices and u can also use coupon pay $385 for my dreamteco vac Amazon price $499 best decision ever love my dreamteck vac I will keep making purchases with wellbots. Thank you 🙏

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  • 5 / 5 1
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    Great price and service, received item very quickly

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  • 5 / 5 1
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    Couldn't have been a better experience. Everything from selection through order and shipment was smooth and without issue.

    Review of , following an experience of by

  • 1 / 5 1
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    I sent a cancellation request within an hour of ordering something. I got back repeated emails from support staff asking me questions (Oder number, why did I cancel, etc). These did nothing as the package was shipped anyway (two days after I’d initially ordered and cancelled the product). One of the support persons said I would have to pay a 10% restocking fee. When I complained he said to just refuse the delivery. Luckily I was home when fedex rang so I could do so. I got notified that the fedex package was delivered back. One week later the charge is still on my credit card. So I had to dispute the charge through my credit card because there is no customer service with this service!

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Hello, We're truly sorry for the issues you experienced with your cancellation and the subsequent communication. A full refund has been issued to your credit card. We've taken your feedback seriously and are making improvements to our customer service processes to ensure this doesn't happen again. Thank you for your patience and understanding. Best, The Wellbots Team

  • 5 / 5 1
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    These guys have a ton of cool stuff, found the bike I wanted at a great price, came in perfect condition. Definitely recommending this site to family and friends.

    Review of , following an experience of by

  • 5 / 5 1
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    Although this order was only for an adapter, I have purchased 2 Ecoflow Delta Pros, a Ecoflow Delta 2 Max with spare battery, Ecoflow Smart Generator, and finally the Wave 2 heatpump all from Wellbots. Their prices are the lowest I’ve found, shipping was fast, and their customer service is excellent. I highly recommend Wellbots.

    Review of , following an experience of by

  • 5 / 5 1
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    I received two 100 W solar panels in roughly 7 days from ordering. They were well packed and had no issues. Wellbots has the best price around on these panels.

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  • 5 / 5 1
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    Great Customer Support!

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  • 5 / 5 1
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    The pricing was better, the customer service was great, and the communication on shipping and followup were also great. This was my first experience shopping with Wellbots.com and it was a home run.

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  • 5 / 5 1
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    Excellent customer service. Easy to navigate website. Order was shipped within 2 business as promised. Would shop here again.

    Review of , following an experience of by

  • 4 / 5 1
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    I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use

    Review of , following an experience of by

  • 5 / 5 1
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    I have been purchasing from Wellbots.com for 3 months now. They are now my go-to to purchase whatever they have. Even cheaper than Amazon. I did have to return one damage item (damaged during delivery) and that was even smooth and seemless. Wellbots is my new supplier for the things that I can purchase from them.

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  • 5 / 5 1
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    Excellent product exactly as described

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  • 1 / 5 1
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    I experienced never receiving the item I paid for, being sent a item of lesser value and quality, almost a month of back and forth trying to get them to take their item back. Had to file a claim against them for fraud with credit card company. I do not recommend this company to anyone. They have terrible customer service.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Ordering was easy and delivery was quick. AND a human answered the phone every time I called to confirm my purchases. Never heard of Wellbots before this purchase but will be telling all my buds about them. I have since made another purchase and will continue making them. Thank you Wellbots!

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  • 5 / 5 1
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    Great company and service. Will do more business with Wellbots

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  • 5 / 5 1
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    Fast shipping and everything arrived undamaged and at a great price. Highly recommend!

    Review of , following an experience of by

  • 4 / 5 1
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    I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!

    Review of , following an experience of by

  • 5 / 5 1
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    I give Wellbots 5 stars. Their prices are the lowest, shipping was fast, and the customer service is excellent.

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  • 5 / 5 1
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    Good price, timely delivery. I haven't had to use any other aspect of their service, but so far with what I have experienced, 5 STARS.

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  • 5 / 5 1
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    Excellent one to one service and the shipping was crazy fast!

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  • 4 / 5 1
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    These guys are pretty alright. Im still a little confused about somethings in the warranty though. Im sure we will work it out and my scooters will actually run without issues. Thanks again . Im looking into options as far as faulty batteries and missing items.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Delivery was quick, Delta Pro and solar panel delivered on a separate day, all without damage.

    Review of , following an experience of by

  • 5 / 5 1
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    Good info on products, choice of products, fast shipping good price

    Review of , following an experience of by

  • 5 / 5 1
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    I received my extra battery in good time. I had an issue initially with the billing but after one call to customer service. I receive my item 3 days later. They made it happen! I have some other items I will be purchasing in the near future. Thanks Wellbots! B

    Review of , following an experience of by

  • 4 / 5 1
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    I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!

    Review of , following an experience of by

  • 5 / 5 1
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    Loved the VIP 2% cash back, delivery was fast, and the ecoflow pro was easy to set up! Great friendly service! What's not to like about that!

    Review of , following an experience of by

  • 4 / 5 1
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    I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!

    Review of , following an experience of by

  • 5 / 5 1
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    My order was delivered in two days. It is great to have such good prices and still a very good customer service. I would definitely recommend Wellbots to my friends.

    Review of , following an experience of by

  • 5 / 5 1
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    Amazing price for the product. The shipment was timely. Highly recommend the site

    Review of , following an experience of by

  • 5 / 5 1
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    Navigation was easy and shipment was fast.

    Review of , following an experience of by

  • 5 / 5 1
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    No issue

    Review of , following an experience of by

  • 5 / 5 1
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    Great Service!

    Review of , following an experience of by

  • 5 / 5 1
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    Great price, good service and timely delivery.

    Review of , following an experience of by

  • 4 / 5 1
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    Sometimes customer service is very fast to respond and sometimes not. But either way I was able to communicate with them and get my issue resolved. The issue was FedEx damaged my product and now Wellbots has to exchange it.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Wellbots has been a great place to get several products at lower prices than big box retailers. I have had no issues whatsoever. Shop with confidence!

    Review of , following an experience of by

  • 5 / 5 1
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    Everything went super when dealing with Wellbots. Product came as described, working perfectly, and I am very happy.

    Review of , following an experience of by

  • 4 / 5 1
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    Just got the order. Had to pick it up from my nieces house while traveling. So far so good. Tried to use it yesterday and it went from 64 to 85 in about three hours. We had the Bluetti attached to two 400 W panels. Still waiting on the extra battery.

    Review of , following an experience of by

  • 3 / 5 1
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    Communication was a bit slow between purchase and shipment. It wasn't indicated that there may be 2-3 days from purchase to shipment, as I've received through other online vendors. After a couple of attempts with customer service I did finally get a notice about when things were going to ship and then they arrived as expected.

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Hello, Thank you for your feedback. We apologize for any inconvenience caused by the delay in communication regarding your order's shipment. We strive for transparency and efficiency, and we're sorry we fell short of your expectations this time. We acknowledge the importance of clear communication about processing times and will ensure our policies are more prominently communicated in the future. We're glad to hear your items arrived as expected and hope you are pleased with your purchase. Your feedback is crucial for our improvement, and we thank you for bringing this to our attention. Best regards, The wellbots Team

  • 5 / 5 1
    Edit Flag

    received everything in a timely manner

    Review of , following an experience of by

  • 5 / 5 1
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    I found the Welbots store very user friendly. They handled my order quickly and I received my product in a very timely manner.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The process of buying and shipping was simple and there were updates about the state of the shipping along with a call from the delivery folks to set the date for delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Wellbots came very highly recommended, and they have proven to be worth every compliment they receive... on products, pricing, and expert customer service.

    Review of , following an experience of by

  • 5 / 5 1
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    Very nice service. Everything is great.

    Review of , following an experience of by

  • 5 / 5 1
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    From placing my order to receiving my order everything was awesome! I’m a very happy customer. Ordering was easy and my item arrived well packed and quick.

    Review of , following an experience of by

  • 5 / 5 1
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    The website is easy to navigate and find the items you want quickly and without hassle. There are many more products available than I thought that are complementary to our order.

    Review of , following an experience of by

  • 5 / 5 1
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    Navigation was friendly and easy to use. Very fast delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    My order was shipped promptly, correctly, and arrived very fast! And at a terrific price.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service!!

    Review of , following an experience of by

  • 5 / 5 1
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    I have ordered all of my EcoFlow products from Wellbots. The process is simple and the items have always been delivered within a week. I appreciate and will continue to do business with Wellbots.

    Review of , following an experience of by

  • 5 / 5 1
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    Great product offerings and fantastic prices! Customer service reps are bulldogs--if you have a question they can't answer immediately, they go above and beyond searching for the remedy until they find it...AND respond back in a most timely manner.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good price on this bundle, shipping was great on the panels little slower on the generator coming from farther off but very good experience on first purchase from wellbots.

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered a Cuisinart bread maker. From start to finish Wellbots kept in touch with confirmation of the purchase and the delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    Web page was easy to navigate, very user friendly. The product came very quickly, only person complaining was the guy delivering it since both units are quite heavy. Customer service was excellent and I saved a ton of money buying from Wellbots. Would definitely recommend Wellbots to anyone else. Before I decided to purchase this product, I read some reviews and I want to say that the one star reviews I found not be true at all. I got excellent service from the company and my order arrived within a week.

    Review of , following an experience of by

  • 5 / 5 1
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    Everything came quick and was exactly as I ordered! First time with this company and I can say I am pleased!

    Review of , following an experience of by

  • 1 / 5 1
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    Sell me the wrong item. The item totally different with the website

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hi, We can see in our system that you have ordered 16 iPads in 3 orders dated December 14, 15, and 16. We have properly delivered everything in a timely manner. You have opened 3 disputes against our company and alleged we shipped the wrong items. The iPad models we delivered to you were exactly the ones described on the product page. The product name, SKU, UPC, description, specs: everything matches perfectly. Best regards, The Wellbots Team

  • 5 / 5 1
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    Great communication and fast shipping!! I look forward to doing business with you in the near future. Thank you

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great ordering process. Brand new ear buds. Received a good discount from endgaget to here. Order received promptly.

    Review of , following an experience of by

  • 5 / 5 1
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    Item was as described and shipped quickly.

    Review of , following an experience of by

  • 4 / 5 1
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    Received my order quickly and in excellent shape. (packaging was the best I have seen)

    Review of , following an experience of by

  • 5 / 5 1
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    Great product , and return policy

    Review of , following an experience of by

  • 1 / 5 1
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    My product never worked

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Hi Chris, We have sent you emails and called you to arrange a return for you and you have never replied. According to our return policy, if there is a problem with this product we will arrange a replacement or a full refund a pay for the return shipping. Please help us solving your issue by replying to us. Thanks and best, The Wellbots Team

  • 5 / 5 1
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    I have purchased items from Wellbots in the past Never disappointed. Well run company. Thank you

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to work with. Product arrived as promised. I will return again.

    Review of , following an experience of by

  • 5 / 5 1
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    The prices were the best around. Shipping was prompt. So relieved that I have backup power for my cpap. I might order one for my mom for mother's day.

    Review of , following an experience of by

  • 4 / 5 1
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    Easy to navigate site, plenty of follow up and shipping updates. Expect to wait a seemingly long time for product to ship - too long if you're in a hurry.

    Review of , following an experience of by

  • 5 / 5 1
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    Was pleasantly surprised when Wellbots had an EcoFlow product that EcoFlow itself was out of, and at a lower price!

    Review of , following an experience of by

  • 5 / 5 1
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    Yes, truly I was skeptical. I hadn't heard of Wellbots before. I investigated it for legitimacy and made my first purchase. I was glad that I did. My package arrived quickly (did take a few days) and my product was all that I expected. The great thing about Wellbots is on most of the stuff that I need, they have the best prices. Thanks Wellbots for saving me money on my expensive project.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service and price. It was easy to order what I needed from Wellbots’ web site and they had the best price around. During the purchase process 2 things happened that Wellbots at the top of my list to order from. (1) I was provided great status on the processing and delivery of my item such as regular text if current status and target delivery date. (2) I had a minor product question for the online support team and attempted to start a chat session. After waiting for 2-3 minutes and before the support team could respond, life (kids, pets, spouse,…) needed my to handle an issue so I terminated the support session request. Before I could get back to the Wellbots web site, I got an email from the support team asking if I still needed help. I the email they actually provided a persons name and contact information that could help me. omg! That is not normal but should be. Great job Wellbots!!

    Review of , following an experience of by

  • 5 / 5 1
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    I like the ease of online ordering and the pricing.

    Review of , following an experience of by

  • 5 / 5 1
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    Good prices. Delivery was slow , about 1 week from Texas to Illinois.

    Review of , following an experience of by

  • 5 / 5 1
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    I was initially nervous to order an Apple product from Wellbots but the price was hard to beat on a new product so I decided to take a chance. I was very pleasantly surprised by how quickly the product shipped and the consistent follow-up from their customer service regarding shipping updates. The product arrived within 5 days and was exactly as advertised. Works great! I have zero complaints! If you're a skeptic like me, give them a shot! :)

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy; however, US Bank declined my order and locked my card because it was a large amount to a seller that I had never bought from before. It took a long phone call to US Bank Customer Service and two-factor authentication to prove that I had placed the order. From there it was smooth sailing.

    Review of , following an experience of by

  • 5 / 5 1
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    All was great will order again

    Review of , following an experience of by

  • 5 / 5 1
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    Fast delivery, excellent communication, protective shipping, will purchase from in the future.

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered some Aqara p1 sensors. No one else seemed to have them. I ordered 5 from Wellbots and received them quicker than I thought. I wish I could say how well the product works, but I am probably 3 weeks from my move in date to comment. I will use this site again once we are settled into the new home.

    Review of , following an experience of by

  • 5 / 5 1
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    This bike is all aluminum and weighs 145 lbs. this bike is heavy. The battery prob weighs 50lbs. The welds on the thing are phenomenal and it’s the perfect ride height, I’m 5’- 9” and it’s a little higher than my hip.

    Review of , following an experience of by

  • 5 / 5 1
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    Great pricing and fast shipping! Will definitely use again!

    Review of , following an experience of by

  • 5 / 5 1
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    Easy shopping experience

    Review of , following an experience of by

  • 4 / 5 1
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    Wellbots took care of the delivery issues. Very pleased with them

    Review of , following an experience of by

  • 5 / 5 1
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    My first time using Wellbots and purchased my extra EcoFlow Delta Pro Battery since they were still honoring the discounted price. I received an additional in-store credit with my purchase and used it for an accessory item. Very pleased...

    Review of , following an experience of by

  • 5 / 5 1
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    Great price on whole solar system. Customer service was very good and responsive

    Review of , following an experience of by

  • 1 / 5 1
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    As far as the watch I received great! Top notch! Getting it? Horrible. I waited a week to contact them bc I still didn’t have it. Wellbots advertise shipping within 3 days. They told me it was late bc I provided a PO Box and they can not ship to PO Boxes . Then I gave them a new address and they told me the watch was out of stock. Had to wait. Waited a month and guess where they sent it, the PO Box. Interesting. I feel lied to, excuses for not getting it sent when I was in stock then I had to wait. I would recommend the watch but order from a different company. One star is deserved bc they did give me $20 off but was that worth the hassle and my time?

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Hello, We deeply apologize for the frustration you've experienced. It's clear we missed the mark from shipping issues to miscommunication about stock and delivery. We take full responsibility, especially for the mix-up with the PO Box and the delay in getting your watch to you. The $20 off was a small gesture, but we understand it doesn't fully compensate for the inconvenience. We're committed to making this right. Please contact us directly for a resolution that better reflects the value of your time and trust Best, The Wellbots Team

  • 5 / 5 1
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    Wellbots were fast, friendly and didn't have any hidden prices.i will do business with them again,

    Review of , following an experience of by

  • 5 / 5 1
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    I received my order promptly.

    Review of , following an experience of by

  • 5 / 5 1
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    From ordering to delivery, Everything was streamlined smoothly. A live person called me to confirm my order! I was even able to save an additional $250.

    Review of , following an experience of by

  • 5 / 5 1
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    wellbots' site was easy to navigate. The ordering process was simple and multiple options existed. I found Wellbots during a search for a floor clearer. I was skeptical of wellbots at first, given I was unfamiliar with them, and their pricing was SO much better than other online retailers. However, based on other reviews I ordered from Wellbots and am glad I did. I saved a lot of money, and the product arrived as promised. Very happy with my first experience with wellbots.

    Review of , following an experience of by

  • 5 / 5 1
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    Frequently cheaper than the official brand site. Prompt delivery. Good tracking and communication. I haven't had to use their DMA process yet so can't comment.

    Review of , following an experience of by

  • 5 / 5 1
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    Wellbots had the exact item I needed and delivered it in a reasonable time.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent, quick service. The unit is beautiful, pretty slick and very nice.

    Review of , following an experience of by

  • 5 / 5 1
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    Great website and saved about 800.00 on my solar generator

    Review of , following an experience of by

  • 5 / 5 1
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    Great price free shipping. Arrived undamaged.

    Review of , following an experience of by

  • 5 / 5 1
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    The product was shipped out very fast and was everything I hoped the transaction would be, which is accurate and without damage. I would highly recommend shopping with you guys.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent shopping experience with this company. It was my first purchase with them. Price was great, shipping fast. Thanks!

    Review of , following an experience of by

  • 5 / 5 1
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    Price was right. Delivery was fine.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find what I need. I love the special bundles.

    Review of , following an experience of by

  • 5 / 5 1
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    It took 9 days after ordering to receive my order, which is acceptable given it was around Christmas, and it was $40 less than any other site for my smart lock.

    Review of , following an experience of by

  • 5 / 5 1
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    Best price i could find.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent quick service. Great product delivered in perfect condition at a very reasonable price!

    Review of , following an experience of by

  • 5 / 5 1
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    Wellbots was great.

    Review of , following an experience of by

  • 5 / 5 1
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    Everything fitted perfect and what I expected the delivery on time. Good good job.

    Review of , following an experience of by

  • 4 / 5 1
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    Good price but with $300 in shipping I would expect it delivered to my location instead it went to a warehouse over an hour away as a will call

    Review of , following an experience of by

  • 5 / 5 1
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    Very good

    Review of , following an experience of by

  • 5 / 5 1
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    I had a great experience with my purchase from Wellbots. The prices were the best I could find. The comunication from the time of purchase to shipping and the products arrival was excellant.

    Review of , following an experience of by

  • 5 / 5 1
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    Excelente producto, envío puntual, muy contenta con la compra de la moto para mi nieto. felíz!

    Review of , following an experience of by

  • 5 / 5 1
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    Best.

    Review of , following an experience of by

  • 3 / 5 1
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    Took it to long to be shipped after ordering

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Dear Russell, We apologize for the delay in shipping your order, which took longer than usual. We understand this was not the experience you expected, and we’re sorry for any inconvenience caused. We appreciate your patience and are committed to improving our shipping times. If you have any further questions or concerns, please feel free to contact us. Thank you for your understanding. All the best The Wellbots Team

  • 5 / 5 1
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    They are responsive and helpful.

    Review of , following an experience of by

  • 1 / 5 1
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    Absolutely no customer service. Their email response time is completely inexcusable and it caused tons of issues with my order.

    Review of , following an experience of by

    Answer by wellbots.com
    Flag

    Dear Kellen, We're sorry for the inconvenience caused by our response time. Our office closure over the weekend contributed to the delay, and we understand the frustration it caused with your order. It's good to know our team has addressed your issue, but if you need further assistance, please contact us directly. We’re here to help and ensure your satisfaction. Thank you for your understanding and patience. Best, The Wellbots Team

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