thomasdalecompany.com

Currently under assessment...

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here

Search the reviews

Filter by rating

  • 339
  • 5
  • 2
  • 0
  • 1

Information thomasdalecompany.com

  • Company

    Thomas Dale Company

  • Description

    Fine Pewter table and gift ware - baby gifts, barware, bowls, candlesticks, coffee and tea sets, cups, goblets, ice buckets, pitchers, plates, tankards, trays, steins, vases and trophies.

  • Address

    Online Store Only 60174 St. Charles

  • Website

    http://thomasdalecompany.com/

  • Category

    Flowers and gifts

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

Customer reviews

  • 5 / 5 1
    Edit Flag

    They had the history of m previous orders. They were able to tell me about previous engraving. Service was excellent and I will purchase from them again!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I am so very pleased with my whole order! Great service, they answered all my questions and gave good advice. This company is going to be my go to for weddings, anniversaries- any time I need a special gift. I did have difficulty trying to order online. So I called the company and was very pleased with the service and had a nice conversation with “Thomas”.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very courteous and extremely helpful with my purchase. Wedding cup inscription beautifully engraved. Ordered on a Wednesday and was delivered by Monday. Excellent service!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I ordered an engraved pewter chalice for a friend who has just become a Pastor. Cheryl was very pleasant and helpful to see me through this purchase. I highly recommend The Thomas Dale Company and employee Cheryl. Thanks for being so prompt in your delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Wonderful company to work with. Great communication and quick fulfillment of my engraved order. I could not be happier!!! Thank you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent service. I could not find what I wanted online and called for help. My previous order was retrieved so I could order more and I received my order quickly and in super packaging with helpful instructions on how to care for the items. Thank you for excellent service and I would order again and refer others to you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Thos. Dale Co. is the only place I shop for significant gifts! The quality, price, & service are unbeatable!I Unconditionally recommended!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I ordered the Artina Pewter La Paloma Goblet and was extremely satisfied with the very fine quality of the piece. It is beautiful and very well crafted. The order process was simple and the delivery was prompt. Based on this purchase, I highly recommend the Thomas Dale Company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was very pleased with the service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always great service and quality products!!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Incredible customer service, quick return calls and samples provided via emails. Happy to make suggestions- and they are always good. Wonderful dejection of goods. I’ve reordered 14 times for 14 college graduations snd every recipient is always thrilled!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Best place to find authentic German products in the USA!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent personal service with prompt delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I had been looking online to purchase a special pewter beer stein for my son's college graduation, and I found the Thomas Dale company with a huge selection. When I called the company, I spoke with Cheryl who was so nice and accommodating! I was able to send her an image that I wanted engraved on the stein and had a proof that day to approve. Within the week I had the beer stein and it was as beautiful and special as I had hoped. Cheryl was super sweet and easy to work with. I highly recommend them to anyone looking for a really special gift.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    This is such a nice, quality communion set! It is also packaged beautifully for gifting and wonderfully protected for shipping! I also received it within days of ordering, with tracking information and follow up all so professionally done - definitely recommend the product and the company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great customer service. I needed my order in a hurry and every effort was made to get it to me on time. I will use this company again. Thanks!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    very pleased with product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great costumer service and very accommodating in dealing with my order.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was able to quickly find a beautiful birth plate for my grandson on the website. I called Thomas Dale to discuss the plate's engraving and the associate was able to provide exactly what I was looking for with regards to style and font. There was no concern that I would not receive the plate as requested since a prototype of the engraved plate was sent for verification and approval within hours. The plate was shipped within days and I was able to track it's shipping progress. All who have seen the plate have commented on its beauty and quality. I highly recommend Thomas Dale for its commitment to customer service, products, and quality.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Everything was wonderful from ordering to receiving. Speedy delivery and workmanship was perfect. Thomas Dale Company is first class.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    👍😉😎🙂

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I will continue using Thomas Dale Co. to obtain special gifts for family members. Giving the German Wedding Cup to the newlyweds in our family is a long tradition. Because I wanted the cup engraved, I had to call to order. Tom was so helpful , pleasant, and patient while I reviewed my choices. The most wonderful aspect while working with this company was the mock up of the engraving on the cup so I could see what it looked like and make my selection. The final choice is also displayed on the invoice, so there is no doubt what you ordered. The item shipped directly to the recipient and a tracking number was provided. The entire process was made easy. Highly recommend this company for your special gifts.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Another wonderful wedding memory for one of our family thanks in large part to the Thomas Dale Company. The German Wedding Cup we ordered was expertly engraved and is a wonderful keepsake for the new married couple. Our order was fulfilled quickly and efficiently. Completely please and will continue to order from Thomas Dale.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent service, and excellent product. Was promised delivery in 4 days, and it was delivered in 3. Made me very happy. I will order items from THOMAS DALE again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent service in all areas. Happy I found your company for pewter baby gifts and will use it again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent Company with which to do business. Friendly, prompt and fantastic collection of gifts.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Tom was very thorough and professional to insure that my order was processed correctly. My daughter received the engraved pieces for her new baby and was thrilled. Real keepsakes. Thank you

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Professional and friendly on phone

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great product, packaging and delivery! Met all of my expectations. Thank you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I actually placed my order with Tom and he was delightful. I will continue to use them for gift giving.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Cheryl Eichhorn helped me through the process. I am 51 years old and have never had such a good experience with someone in sales. She was FANTASTIC!!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The whole process worked well, from advice up front to setting right expectation for delivery. And the product was of higher quality than I was expecting having bought several pewter mugs before. I'll be back next time a grandchild earns a degree.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The product and the service were exceptional!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very good product and great service.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very prompt service and the items ordered are of high quality. I've never had to use their return service as everything I've received is what I expected. I would recommend them.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    My favorite.! Great service and very considerate helpful staff. I’ve been ordering my grandchildren a cup for each birthday with monogram and date for over 17 years! They always love their cups and look forward to seeing how they vary in styles. When they have their own homes they will have the best looking bars on the block ! Cheers🍾

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very helpful from assisting with concept to preparation of sample to execution and delivery of final product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Purchased this for a gift. Very fast shipping, no delay getting it out. Recipient was very happy.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Nice to see Austrian pewter products for sale in the US. Liked the prompt service and delivery. I will order again in the future.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very easy to order and quick turnaround!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Wonderful company! Shipped fast and packed great. Thanks!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent product and service. I received my order in excellent condition and in a timely manner. I’d do business with them again in a heartbeat.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    VERY NICE CUP

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always a pleasant experience ordering from Thomas Dale! 100% accurate with all the monogram details as well as delivery . Always very Friendly personel. Definitely recommend their products and Service!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Wonderful Pewter. Fast Shipping and Packed great. Hope to shop again soon. Thanks so much.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Did not see this review right away, but the service and speed of the response were great. Tankard is much loved!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Service great. Mailed quickly. Was Gift to a young Mother. No word from her yet.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The Woodbury Jefferson Cups arrived in perfect condition and are very pretty.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Was a gift, so I never saw items. Recipients said they liked.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was helped all the way through the process and was very pleased with the plates I ordered.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Beautiful work. Customer service was fantastic. They phoned me when they saw a potential problem with the order. Five stars.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The item was as expected, on time, and appreciated.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I needed some engraving done in addition to my purchase. Customer service was excellent insofar as making sure everything was perfect and following up on the mock-up prior to engraving. Shipped and received on time. Would highly recommend Thomas Dale.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I’ve ordered so many birth plates from them over the years that when I call for another, it’s like catching up with old friends.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The customer service when I called in to get 2 baby cups engraved was superb! Very polite, friendly, and efficient. Received the preview photos of the cups and the cups themselves very promptly. Great company!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I’ve been with ********** for many years and have always been extremely satisfied . The experience has always been friendly , gracious and personable . **** *******

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Product delivered in a timely manner consistent with prior orders

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Ordered by phone for a gift I had to mail to Germany. The sales person was very helpful and package arrived in a few days. I repackaged and mailed to Germany. Package arrived in plenty of time for 85th birthday gift. Great experience

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Shipping was surprisingly fast! Website could use some updates but overall my shopping experience was very easy.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The communication was fast and very helpful. This was particularly important as I am in Canada and info/arrangements were made quickly and comprehensively. Highly recommended and the pewter shot glasses are exquisite!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The attention paid to me while calling the Thomas Dale Company was exceptional. I was guided through several of my selections on the website, and was patiently guided through the options. The phone order and engraving option was followed up with email verifications, and additional emails to track shipment. I am very impressed with this company and their staff. Our children are very pleased with their gift!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
    Edit Flag

    Everything went well. I like the candlesticks. My only problem was finding candles that were not too tall for them.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The customer service has always been great at this business!! Super nice people! The order turned out beautifully!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Super pleased with the product and monograming! Even the packaging was superior. But most importantly they were so helpful over the phone. Extremely pleased!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Fast shipping and great product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The candlestick is beautiful. You were most helpful when I make the purchase. I've told my friends about your company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great service—great gift!!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Easy site, great customer service, fast delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Love working with this company! Their work and service is excellent

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great product and arrives earlier than expected!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I have dealt with this company before by sending special a special gift to a bride. That went so well I ordered another gift for an anniversary. The company has delivered promptly and safely, keeping me posted on the progress of delivery. I highly recommend it.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The website was easy to navigate, the communication was quick and customer service exceptional! I received a proof within 15 minutes of placing the order. The goblets are beautiful and arrived quickly. I cannot wait to use them at my wedding. What a treasured keepsake of a special day!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I have purchased several items from Thomas Dale. Excellent service and product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    An EXCELLENT company! Tom went over my order with me completely. It was a gift that was sent for a wedding - they LOVED it!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I am a repeat customer! Love the products, they are packed well and shipped very promptly. This is my go-to for beautiful, classy, pewter products and the service is very helpful and personal.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Exactly what we wanted and arrived in a timely manner.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The quality of the excellent customer service was only surpassed by the quality of the beautiful product! I was able to truly customize my order and I could not have been more pleased! I ordered a setting for my new grand-nephew, and his parents were thrilled with the gift that will be a family treasure!! I would highly recommend this company!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent company! Excellent customer service and communication! I would not hesitate to do business with them. They will work with you on whatever it is that you need to make sure you are happy. They are the best!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Our online transaction went smoothly, and everything was done in a timely manner. My item was properly packed, and arrived in perfect condition. Thank you, and best wishes for your continued success. JMCC+

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    We were welcomed back after a previous order. The wedding goblets are beautiful and will be used at our daughter’s wedding and will be a lovely continuing reminder of that occasion. We thank you very much. God bless you and your business. Bob and Robin Jenkins

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I had some problems filling out the order but I am not computer literate and really feel that is my fault. Cheryl, was wonderful and very helpful. I would definitely order from you again. I was purchasing a gift for an anniversary and the gift hasn't been opened yet but I'm sure everything is fine.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    This is the second time I've used Thomas Dale Co. and was very pleased each time.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The team couldn’t have been more responsive, helpful, and accommodating! Fantastic customer experience and beautiful end result.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Outstanding product. Just what I was looking for. Will order again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Wow! Phone calls to make sure all was correct! I am so appreciative! I will be calling again for the next baby porringer!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always good service and products!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Cheryl was very helpful with the process.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I’ve been a loyal customer for years. When I call for an order, it’s a time to catch up with each other’s lives like old friends.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Love working with Cheryl Eichhorn. She is patient and responsive in making sure the order is exactly correct. The delivery even with engraving has been perfect and quick. I am a repeat customer.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Service was excellent. So very helpful. Shipment was prompt. Beautiful tankard. Couldn’t be happier!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Minimum 5 stars

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great transaction! Thank you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 3 / 5 1
    Edit Flag

    The pewter pitcher was not as big or sturdy as I thought it would be given the cost

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Quick delivery, great product as pictured on the website. I'd buy from Thomas Dale again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    This is the third item I have purchased or received as a gift from Thomas Dale. I am very impressed by the quality. What you see is what you get. The embossing is high quality and very detailed. My only complaint with this most recent purchase is that the box the product came in was not as nice as as the box my previous purchases. The packaging for the shot glasses was clear plastic and since I was giving them as a 20th wedding anniversary present. I needed to create a nicer presentation box myself. Other than that, great quality, really pleased with my purchase and the recipient of their gifting was thrilled to receive them.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The tankards I ordered are lovely and well-made. The hinges are integral to the casting of both the cup and the lid, making them quite sturdy. The package was delivered without a hitch.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent products and quick delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very pleased with my order from Thomas Dale Company. It was a Pewter birth plate for my granddaughter's first birthday. When I called and Cheryl took my order she was very polite and professional and took my information and had a email with in minutes for approval. Had my order in less than 2 weeks which included engraving. Highly, Highly recommend this company for very nice gifts. They were great! Tammy H Kennesaw, GA

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
    Edit Flag

    Have ordered the same 2 items as baby gifts for years, nice to come back to the website and see these items are still available, at a reasonable price and always received in a timely manner.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Pewter chamber candle holder arrived in pristine condition. It was extremely well packaged to protect the item. The item is exquisite. It shines almost like silver. I could not be more pleased. My strongest recommendation for your fine firm.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Been a customer for many years. TD Company is highly professional and they give excellent service! The products are 1st class quality! My orders always come in a timely manner. I call my order in and the service representative is always knowledgeable and very helpful! (So nice to talk to a REAL person these days!)

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    all good ill be back

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent service! Beautifully crafted and monogrammed. Exceeded expectations.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Just what we wanted. Thank you

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Not only am I pleased with the delivery but the product was beyond what I expected, magnifecent!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The person I had most contact with was so charming and helpful. Spent considerable time with me so that I would get my orders correct and made very good suggestions with the items, and monograms that I had on two beer tankards and anniversary message on a bowl. I have not personally seen the items yet. The recipients opened the packages in front of me on video calls and seemed very happy and delighted with the items! The packaging seemed first class and the items got to their destinations when we were advised they would. I was also able to track the parcels online. I would definitely use Thomas Dale Company again and would highly recommend them to anyone else.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Tom and Cheryl were very helpful in making sure my order was just perfect. They quickly sent work ups of engraving options and modified them until I was satisfied. Customer service was top notch. I purchased the Woodbury Pewter Individual Communion Set as a gift and my friend just loved it! It was absolutely beautiful and superior quality. Shipping was fast and well packed. Would definitely do business with this company again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Five Star! My wife and I purchased two beautiful goblets a few years back. When guest were invited to dine at our estate throughout the years, all had admired our pewter wine goblets, not to mention the engraving our names on each goblet. My wife and I had once again recently purchased two more goblets as a belated wedding gift to my brother and his wonderful German wife. Like ours, we had each goblet engraved with their first name in an "Old English" font. Needless to say, they both enjoyed the goblets as much as the content with which they fill them with. Well done Thomas Dale.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great service and a beautiful product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    All excellent.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    We chose an engraved cup for a baby. The service was excellent and thoughtful. The gift and engraving of high quality. The receipt of the gift by the baby's mother was if considerable Joy and appreciation. We could not have been more pleased with the entire experience.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    It was everything I asked for and expected. Won't be my last purchase

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    This is an excellent company to work with from beginning to end. First, they were very responsive to questions about engraving. Then there was a problem with delivery of the gift to my son, where it appears to have been stolen upon delivery. Again they were very responsive in dealing with it. Tom immediately repeated the order and engraving, pending an insurance claim that they have been willing to follow on. Bottom line is that I have a very happy son who is very impressed with their responsiveness and extremely pleased with the gift itself. Doesn't get any better than that!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent help ordering over the phone. The order arrived very promptly and in good condition. I will do business with Thomas Dale again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I purchased a pewter goblet and it is absolutely stunning! It was properly packaged and delivery was prompt. I would definately recommend this company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Quick Delivery. Great Quality

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    My Wife was overjoyed with her 40th anniversary gift … The Wedding Plate. Thanks.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Easy access to ordering, prompt delivery, excellent product!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I love the Thomas Dale Company and their products! Have ordered from them for over a decade and ALWAYS have the absolute best service with products exactly as they are described. They have earned my trust and I highly recommend them!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Shipping was quick and the product was great!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I know that I can trust your products. Thanks.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I have dealt with Thomas Dale before and should do so again in the future.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great products. Quick turn around on the purchase, arrived 5 days later.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Ordered pewter porridge as a gift for my grandson. It was easy to order, initial questions were addressed with clarity. I promptly received the rendering of engraving. The gift arrived and was even more beautiful then I had anticipated. Definitely will be doing more ordering from Thomas Dale in the future and would recommend to family and friends. Personnel were very helpful and professional

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Quality merchandise and excellent customer service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    We are very pleased with the product and the personnel at Thomas Dale. The chalice is beautiful. The people we contacted were knowledgeable and friendly. Highly recommend this company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always impressed with both the products (pewter cups) & the care with which the items are packaged. Always quick to ship too!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    We are so pleased with the pewter pitchers ordered. They are more than expected. Thank you for working with us!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was happy with everything. Excellent service.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    GREAT

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Speedy delivery and the product was great quality

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent merchandise and delivered super fast.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent craftsmanship, service, and price!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Absolutely beautiful casting. Excellent detail. A small dent in one of the lips, but hardly noticeable. 10/10 will buy from here again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Good service, timely delivery, quality product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    The chamber candlesticks in pewter are top quality and add elegance to our decor.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very good service. really helpful, really response to make sure the order was correct and that it arrived on time. This is my third order with them and I will be placing another order this year.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I ordered an engraved baptismal shell over the phone. Whole process was simple, shipping was quick and the product was beautiful. Thank you!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very quick delivery and the glass globe was not damaged. I am very satisfied with my purchase, would definitely order again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great product and great company to work with. I have bought several items from you and it has always been an easy transaction, even with returns. I would recommend you to anyone!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Everything was perfect, customer service, item purchased, and delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    N/A N/A

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Helpful with the engraving decision. Quick ship. Excellent product.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Beautiful peace.it arrived very fast.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I ordered candlesticks and a candle snuffer as a gift. The photos and descriptions on line were very helpful in selecting the items. Order was fulfilled promptly, and recipients were very happy with the quality.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Fast shipping and product arrived in great packaging!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent customer service and response times

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    My entire experience with Thomas Dale was outstanding, from the extensive selection of items (including items, finish and script), delivery and follow-up. Thank you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Unfortunately I made a mistake when ordering and ended up with the wrong product. Not only was I able to easily get someone on the phone, they made returning the item easy. My refund came very shortly after the item made it back to the company. I reordered the correct item and was very pleased with it. It was a pleasure doing business with this company

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I received excellent service and was very satisfied with the product!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was very pleased with the ease in ordering, the responsiveness when I needed to make order changes, and how organized the whole process has been. I will most definitely order from this company in the future - and recommend it to others!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always a pleasure to order from Thomas Dale! So accommodating and pleasant, prompt and precise with any order no matter how big or small. Like going back to an old friend with an unseen smile.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent quality and service!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I have purchased pewter steins from the Thomas Dale Company over the past several years. I have never been disappointed in their products or their service. The steins are beautiful, well-packed and shipped promptly. This is a great company to deal with ... very dependable.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great Service !!! !

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Easy to work with, great communication, fast service and shipping. I use them for birthday presents of pewter beer steins.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I have bought from Thomas Dale several times & have always been pleased with their products, their workmanship. Every employee I have spoken with has been extremely professional & courteous. I would recommend this company to anyone!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Very knowledgable, attention to detail, always deliver ahead of schedule, and just nice people to deal with. Couldn't ask for more

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Your customer service was excellent! My order arrived and it was perfect. Thank you so much.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great service. Fast turn around. Will definitely be using them again! Ordered 20 pewter bowls. Had them in two days. Engraved. Best price I could find.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    My husband loved the gift! Everything arrived in the mail, packed for safe travels. So glad I found this website!!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Engraved item from Salisbury more lovely than expected and very fast.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    very accommodating and followed through with assistance.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Always responsive and helpful...amazing service and I thank you! Adrienne

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    First rate!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent customer service, excellent service, excellent product/craftsmanship, and very timely service.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great stuff. Works well. Came quickly. Well made.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    I was extremely satisfied with my order. The service was outstanding. The person who helped me went above and beyond to get my order shipped in time for a wedding celebration.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    It was very easy to navigate the site. I am very pleased with my purchases and received my order promptly I thank you very much for the assistance in my purchase and I would recommend Thomas Dale yo anyone. Pr. John

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Excellent customer service and exceptional quality of product. Very patient with me while I was considering exactly how to engrave items. I appreciate that I was sent an image of whatbthenitem would look like before the order was finalized. Will order from them frequently.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    *****

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
    Edit Flag

    Great service and very reasonable price.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order