Customer reviews

• 5 / 5 1

  

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  They had the history of m previous orders. They were able to tell me about previous engraving. Service was excellent and I will purchase from them again!!

  Review of 7/12/21, following an experience of 6/17/21 by CAMILA T. *

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• 5 / 5 1

  

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  I am so very pleased with my whole order! Great service, they answered all my questions and gave good advice. This company is going to be my go to for weddings, anniversaries- any time I need a special gift. I did have difficulty trying to order online. So I called the company and was very pleased with the service and had a nice conversation with “Thomas”.

  Review of 6/26/21, following an experience of 6/14/21 by CHYNA D. *

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• 5 / 5 1

  

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  Very courteous and extremely helpful with my purchase. Wedding cup inscription beautifully engraved. Ordered on a Wednesday and was delivered by Monday. Excellent service!

  Review of 6/26/21, following an experience of 6/17/21 by LEOPOLDO L. *

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• 5 / 5 1

  

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  I ordered an engraved pewter chalice for a friend who has just become a Pastor. Cheryl was very pleasant and helpful to see me through this purchase. I highly recommend The Thomas Dale Company and employee Cheryl. Thanks for being so prompt in your delivery.

  Review of 6/26/21, following an experience of 6/10/21 by HILDA B. *

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• 5 / 5 1

  

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  Wonderful company to work with. Great communication and quick fulfillment of my engraved order. I could not be happier!!! Thank you.

  Review of 6/25/21, following an experience of 6/9/21 by EVIE B. *

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• 5 / 5 1

  

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  Excellent service. I could not find what I wanted online and called for help. My previous order was retrieved so I could order more and I received my order quickly and in super packaging with helpful instructions on how to care for the items. Thank you for excellent service and I would order again and refer others to you.

  Review of 6/25/21, following an experience of 6/9/21 by PRESTON D. *

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• 5 / 5 1

  

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  Thos. Dale Co. is the only place I shop for significant gifts! The quality, price, & service are unbeatable!I Unconditionally recommended!

  Review of 6/14/21, following an experience of 5/27/21 by FELIX P. *

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• 5 / 5 1

  

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  I ordered the Artina Pewter La Paloma Goblet and was extremely satisfied with the very fine quality of the piece. It is beautiful and very well crafted. The order process was simple and the delivery was prompt. Based on this purchase, I highly recommend the Thomas Dale Company.

  Review of 6/12/21, following an experience of 5/30/21 by DOLORES K. *

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• 5 / 5 1

  

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  I was very pleased with the service

  Review of 6/12/21, following an experience of 5/26/21 by BRYON N. *

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• 5 / 5 1

  

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  Always great service and quality products!!!

  Review of 6/11/21, following an experience of 5/19/21 by MUSTAFA U. *

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• 5 / 5 1

  

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  Incredible customer service, quick return calls and samples provided via emails. Happy to make suggestions- and they are always good. Wonderful dejection of goods. I’ve reordered 14 times for 14 college graduations snd every recipient is always thrilled!!

  Review of 6/11/21, following an experience of 5/17/21 by AUGUSTUS A. *

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• 5 / 5 1

  

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  Best place to find authentic German products in the USA!

  Review of 5/28/21, following an experience of 5/1/21 by CLIFFORD F. *

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• 5 / 5 1

  

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  Excellent personal service with prompt delivery.

  Review of 5/27/21, following an experience of 5/3/21 by JAMAAL F. *

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• 5 / 5 1

  

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  I had been looking online to purchase a special pewter beer stein for my son's college graduation, and I found the Thomas Dale company with a huge selection. When I called the company, I spoke with Cheryl who was so nice and accommodating! I was able to send her an image that I wanted engraved on the stein and had a proof that day to approve. Within the week I had the beer stein and it was as beautiful and special as I had hoped. Cheryl was super sweet and easy to work with. I highly recommend them to anyone looking for a really special gift.

  Review of 5/20/21, following an experience of 4/22/21 by EMMIE S. *

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• 5 / 5 1

  

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  This is such a nice, quality communion set! It is also packaged beautifully for gifting and wonderfully protected for shipping! I also received it within days of ordering, with tracking information and follow up all so professionally done - definitely recommend the product and the company.

  Review of 5/17/21, following an experience of 4/19/21 by NYAH J. *

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• 5 / 5 1

  

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  Great customer service. I needed my order in a hurry and every effort was made to get it to me on time. I will use this company again. Thanks!

  Review of 5/4/21, following an experience of 4/5/21 by BAILEY K. *

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• 5 / 5 1

  

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  very pleased with product.

  Review of 4/30/21, following an experience of 4/5/21 by OZELLA K. *

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• 5 / 5 1

  

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  Great costumer service and very accommodating in dealing with my order.

  Review of 4/23/21, following an experience of 3/24/21 by DAMON W. *

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• 5 / 5 1

  

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  I was able to quickly find a beautiful birth plate for my grandson on the website. I called Thomas Dale to discuss the plate's engraving and the associate was able to provide exactly what I was looking for with regards to style and font. There was no concern that I would not receive the plate as requested since a prototype of the engraved plate was sent for verification and approval within hours. The plate was shipped within days and I was able to track it's shipping progress. All who have seen the plate have commented on its beauty and quality. I highly recommend Thomas Dale for its commitment to customer service, products, and quality.

  Review of 4/23/21, following an experience of 3/29/21 by HARMON K. *

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• 5 / 5 1

  

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  Everything was wonderful from ordering to receiving. Speedy delivery and workmanship was perfect. Thomas Dale Company is first class.

  Review of 4/23/21, following an experience of 3/16/21 by CARTER B. *

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• 5 / 5 1

  

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  👍😉😎🙂

  Review of 4/23/21, following an experience of 3/30/21 by DENIS D. *

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• 5 / 5 1

  

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  I will continue using Thomas Dale Co. to obtain special gifts for family members. Giving the German Wedding Cup to the newlyweds in our family is a long tradition. Because I wanted the cup engraved, I had to call to order. Tom was so helpful , pleasant, and patient while I reviewed my choices. The most wonderful aspect while working with this company was the mock up of the engraving on the cup so I could see what it looked like and make my selection. The final choice is also displayed on the invoice, so there is no doubt what you ordered. The item shipped directly to the recipient and a tracking number was provided. The entire process was made easy. Highly recommend this company for your special gifts.

  Review of 4/1/21, following an experience of 3/3/21 by GROVER G. *

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• 5 / 5 1

  

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  Another wonderful wedding memory for one of our family thanks in large part to the Thomas Dale Company. The German Wedding Cup we ordered was expertly engraved and is a wonderful keepsake for the new married couple. Our order was fulfilled quickly and efficiently. Completely please and will continue to order from Thomas Dale.

  Review of 3/29/21, following an experience of 3/4/21 by MICHAELA F. *

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• 5 / 5 1

  

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  Excellent service, and excellent product. Was promised delivery in 4 days, and it was delivered in 3. Made me very happy. I will order items from THOMAS DALE again.

  Review of 3/29/21, following an experience of 3/2/21 by DELPHINE S. *

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• 5 / 5 1

  

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  Excellent service in all areas. Happy I found your company for pewter baby gifts and will use it again.

  Review of 3/29/21, following an experience of 3/9/21 by ELVIS B. *

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• 5 / 5 1

  

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  Excellent Company with which to do business. Friendly, prompt and fantastic collection of gifts.

  Review of 3/29/21, following an experience of 3/10/21 by JOHNPAUL M. *

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• 5 / 5 1

  

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  Tom was very thorough and professional to insure that my order was processed correctly. My daughter received the engraved pieces for her new baby and was thrilled. Real keepsakes. Thank you

  Review of 3/22/21, following an experience of 2/25/21 by CATHRYN H. *

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• 5 / 5 1

  

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  Professional and friendly on phone

  Review of 3/19/21, following an experience of 2/25/21 by TREMAYNE R. *

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• 5 / 5 1

  

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  Great product, packaging and delivery! Met all of my expectations. Thank you.

  Review of 3/18/21, following an experience of 2/19/21 by TANIA K. *

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• 5 / 5 1

  

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  I actually placed my order with Tom and he was delightful. I will continue to use them for gift giving.

  Review of 3/18/21, following an experience of 2/19/21 by DUSTY G. *

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• 5 / 5 1

  

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  Cheryl Eichhorn helped me through the process. I am 51 years old and have never had such a good experience with someone in sales. She was FANTASTIC!!!

  Review of 3/2/21, following an experience of 2/15/21 by SHAKIRA R. *

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• 5 / 5 1

  

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  The whole process worked well, from advice up front to setting right expectation for delivery. And the product was of higher quality than I was expecting having bought several pewter mugs before. I'll be back next time a grandchild earns a degree.

  Review of 3/2/21, following an experience of 2/11/21 by THERESE B. *

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• 5 / 5 1

  

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  The product and the service were exceptional!

  Review of 3/2/21, following an experience of 2/8/21 by GRIFFIN W. *

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• 5 / 5 1

  

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  Very good product and great service.

  Review of 3/2/21, following an experience of 2/8/21 by NIKKI Z. *

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• 5 / 5 1

  

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  Very prompt service and the items ordered are of high quality. I've never had to use their return service as everything I've received is what I expected. I would recommend them.

  Review of 3/2/21, following an experience of 2/5/21 by JIMMY J. *

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• 5 / 5 1

  

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  My favorite.! Great service and very considerate helpful staff. I’ve been ordering my grandchildren a cup for each birthday with monogram and date for over 17 years! They always love their cups and look forward to seeing how they vary in styles. When they have their own homes they will have the best looking bars on the block ! Cheers🍾

  Review of 3/2/21, following an experience of 2/3/21 by KEVEN P. *

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• 5 / 5 1

  

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  Very helpful from assisting with concept to preparation of sample to execution and delivery of final product.

  Review of 2/13/21, following an experience of 1/19/21 by HELMER K. *

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• 5 / 5 1

  

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  Purchased this for a gift. Very fast shipping, no delay getting it out. Recipient was very happy.

  Review of 2/12/21, following an experience of 1/21/21 by JOHNPAUL C. *

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• 5 / 5 1

  

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  Nice to see Austrian pewter products for sale in the US. Liked the prompt service and delivery. I will order again in the future.

  Review of 2/11/21, following an experience of 1/21/21 by DEJA L. *

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• 5 / 5 1

  

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  Very easy to order and quick turnaround!

  Review of 2/11/21, following an experience of 1/28/21 by SHERMAN C. *

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• 5 / 5 1

  

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  Wonderful company! Shipped fast and packed great. Thanks!

  Review of 2/11/21, following an experience of 1/18/21 by NYA G. *

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• 5 / 5 1

  

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  Excellent product and service. I received my order in excellent condition and in a timely manner. I’d do business with them again in a heartbeat.

  Review of 2/11/21, following an experience of 1/31/21 by THERESIA W. *

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• 5 / 5 1

  

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  VERY NICE CUP

  Review of 2/11/21, following an experience of 1/25/21 by LANEY K. *

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• 5 / 5 1

  

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  Excellent!

  Review of 2/9/21, following an experience of 1/15/21 by MYRTIS J. *

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• 5 / 5 1

  

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  Always a pleasant experience ordering from Thomas Dale! 100% accurate with all the monogram details as well as delivery . Always very Friendly personel. Definitely recommend their products and Service!

  Review of 2/5/21, following an experience of 1/5/21 by TRE B. *

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• 5 / 5 1

  

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  Wonderful Pewter. Fast Shipping and Packed great. Hope to shop again soon. Thanks so much.

  Review of 2/4/21, following an experience of 1/9/21 by CORDELL P. *

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• 5 / 5 1

  

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  Did not see this review right away, but the service and speed of the response were great. Tankard is much loved!

  Review of 12/24/20, following an experience of 5/18/20 by JAYCEE R. *

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• 5 / 5 1

  

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  Service great. Mailed quickly. Was Gift to a young Mother. No word from her yet.

  Review of 12/13/20, following an experience of 11/25/20 by ANDREW L. *

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• 5 / 5 1

  

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  The Woodbury Jefferson Cups arrived in perfect condition and are very pretty.

  Review of 12/11/20, following an experience of 11/30/20 by TIARA W. *

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• 5 / 5 1

  

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  Was a gift, so I never saw items. Recipients said they liked.

  Review of 12/10/20, following an experience of 11/29/20 by CARMELA H. *

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• 5 / 5 1

  

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  I was helped all the way through the process and was very pleased with the plates I ordered.

  Review of 12/10/20, following an experience of 11/24/20 by GUIDO F. *

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• 5 / 5 1

  

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  Beautiful work. Customer service was fantastic. They phoned me when they saw a potential problem with the order. Five stars.

  Review of 12/10/20, following an experience of 11/17/20 by GODFREY S. *

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• 5 / 5 1

  

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  The item was as expected, on time, and appreciated.

  Review of 12/10/20, following an experience of 11/14/20 by LAWRENCE E. *

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• 5 / 5 1

  

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  I needed some engraving done in addition to my purchase. Customer service was excellent insofar as making sure everything was perfect and following up on the mock-up prior to engraving. Shipped and received on time. Would highly recommend Thomas Dale.

  Review of 12/10/20, following an experience of 11/17/20 by KANE W. *

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• 5 / 5 1

  

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  I’ve ordered so many birth plates from them over the years that when I call for another, it’s like catching up with old friends.

  Review of 12/10/20, following an experience of 11/23/20 by DOMINIQUE O. *

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• 5 / 5 1

  

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  The customer service when I called in to get 2 baby cups engraved was superb! Very polite, friendly, and efficient. Received the preview photos of the cups and the cups themselves very promptly. Great company!

  Review of 11/27/20, following an experience of 11/10/20 by MAGALI C. *

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• 5 / 5 1

  

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  I’ve been with ********** for many years and have always been extremely satisfied . The experience has always been friendly , gracious and personable . **** *******

  Review of 11/27/20, following an experience of 11/13/20 by NATHEN K. *

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• 5 / 5 1

  

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  Product delivered in a timely manner consistent with prior orders

  Review of 11/26/20, following an experience of 11/10/20 by LUCIUS J. *

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• 5 / 5 1

  

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  Great

  Review of 11/12/20, following an experience of 10/19/20 by COOPER B. *

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• 5 / 5 1

  

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  Ordered by phone for a gift I had to mail to Germany. The sales person was very helpful and package arrived in a few days. I repackaged and mailed to Germany. Package arrived in plenty of time for 85th birthday gift. Great experience

  Review of 11/11/20, following an experience of 10/20/20 by SONYA W. *

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• 5 / 5 1

  

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  Shipping was surprisingly fast! Website could use some updates but overall my shopping experience was very easy.

  Review of 11/11/20, following an experience of 10/20/20 by GRANVILLE B. *

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• 5 / 5 1

  

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  The communication was fast and very helpful. This was particularly important as I am in Canada and info/arrangements were made quickly and comprehensively. Highly recommended and the pewter shot glasses are exquisite!

  Review of 11/3/20, following an experience of 10/7/20 by GILLIAN R. *

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• 5 / 5 1

  

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  The attention paid to me while calling the Thomas Dale Company was exceptional. I was guided through several of my selections on the website, and was patiently guided through the options. The phone order and engraving option was followed up with email verifications, and additional emails to track shipment. I am very impressed with this company and their staff. Our children are very pleased with their gift!

  Review of 11/3/20, following an experience of 10/12/20 by AMERICO P. *

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• 4 / 5 1

  

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  Everything went well. I like the candlesticks. My only problem was finding candles that were not too tall for them.

  Review of 11/3/20, following an experience of 10/8/20 by LAILA K. *

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• 5 / 5 1

  

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  The customer service has always been great at this business!! Super nice people! The order turned out beautifully!

  Review of 10/30/20, following an experience of 9/10/20 by MICHAELA H. *

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• 5 / 5 1

  

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  Super pleased with the product and monograming! Even the packaging was superior. But most importantly they were so helpful over the phone. Extremely pleased!

  Review of 10/15/20, following an experience of 9/29/20 by AUGUSTINE P. *

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• 5 / 5 1

  

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  Fast shipping and great product.

  Review of 10/15/20, following an experience of 9/29/20 by LETA C. *

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• 5 / 5 1

  

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  The candlestick is beautiful. You were most helpful when I make the purchase. I've told my friends about your company.

  Review of 10/15/20, following an experience of 9/25/20 by EDD K. *

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• 5 / 5 1

  

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  Great service—great gift!!!

  Review of 10/14/20, following an experience of 9/29/20 by DORCAS J. *

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• 5 / 5 1

  

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  Easy site, great customer service, fast delivery.

  Review of 10/14/20, following an experience of 9/29/20 by LOURDES E. *

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• 5 / 5 1

  

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  Love working with this company! Their work and service is excellent

  Review of 10/1/20, following an experience of 9/9/20 by RIGOBERTO M. *

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• 5 / 5 1

  

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  Great product and arrives earlier than expected!

  Review of 9/30/20, following an experience of 9/20/20 by MERLIN K. *

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• 5 / 5 1

  

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  I have dealt with this company before by sending special a special gift to a bride. That went so well I ordered another gift for an anniversary. The company has delivered promptly and safely, keeping me posted on the progress of delivery. I highly recommend it.

  Review of 9/30/20, following an experience of 9/18/20 by LYDIA R. *

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• 5 / 5 1

  

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  The website was easy to navigate, the communication was quick and customer service exceptional! I received a proof within 15 minutes of placing the order. The goblets are beautiful and arrived quickly. I cannot wait to use them at my wedding. What a treasured keepsake of a special day!

  Review of 9/30/20, following an experience of 9/17/20 by STANTON O. *

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• 5 / 5 1

  

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  I have purchased several items from Thomas Dale. Excellent service and product.

  Review of 9/30/20, following an experience of 9/16/20 by WHITNEY D. *

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• 5 / 5 1

  

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  An EXCELLENT company! Tom went over my order with me completely. It was a gift that was sent for a wedding - they LOVED it!

  Review of 9/23/20, following an experience of 1/1/70 by JAQUELINE S. *

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• 5 / 5 1

  

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  I am a repeat customer! Love the products, they are packed well and shipped very promptly. This is my go-to for beautiful, classy, pewter products and the service is very helpful and personal.

  Review of 9/21/20, following an experience of 8/20/20 by DAPHNE Q. *

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• 5 / 5 1

  

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  Exactly what we wanted and arrived in a timely manner.

  Review of 9/20/20, following an experience of 5/9/20 by ARNOLD K. *

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• 5 / 5 1

  

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  The quality of the excellent customer service was only surpassed by the quality of the beautiful product! I was able to truly customize my order and I could not have been more pleased! I ordered a setting for my new grand-nephew, and his parents were thrilled with the gift that will be a family treasure!! I would highly recommend this company!!

  Review of 9/16/20, following an experience of 1/1/70 by SIENNA H. *

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• 5 / 5 1

  

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  Excellent company! Excellent customer service and communication! I would not hesitate to do business with them. They will work with you on whatever it is that you need to make sure you are happy. They are the best!

  Review of 9/16/20, following an experience of 7/27/20 by ABEL N. *

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• 5 / 5 1

  

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  Our online transaction went smoothly, and everything was done in a timely manner. My item was properly packed, and arrived in perfect condition. Thank you, and best wishes for your continued success. JMCC+

  Review of 9/14/20, following an experience of 7/25/20 by ELVA F. *

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• 5 / 5 1

  

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  We were welcomed back after a previous order. The wedding goblets are beautiful and will be used at our daughter’s wedding and will be a lovely continuing reminder of that occasion. We thank you very much. God bless you and your business. Bob and Robin Jenkins

  Review of 9/1/20, following an experience of 8/11/20 by NEWELL G. *

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• 5 / 5 1

  

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  I had some problems filling out the order but I am not computer literate and really feel that is my fault. Cheryl, was wonderful and very helpful. I would definitely order from you again. I was purchasing a gift for an anniversary and the gift hasn't been opened yet but I'm sure everything is fine.

  Review of 9/1/20, following an experience of 8/20/20 by STANLEY G. *

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• 5 / 5 1

  

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  This is the second time I've used Thomas Dale Co. and was very pleased each time.

  Review of 8/17/20, following an experience of 7/30/20 by ALBINA B. *

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• 5 / 5 1

  

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  The team couldn’t have been more responsive, helpful, and accommodating! Fantastic customer experience and beautiful end result.

  Review of 8/16/20, following an experience of 7/23/20 by ROWLAND G. *

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• 5 / 5 1

  

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  Outstanding product. Just what I was looking for. Will order again.

  Review of 8/13/20, following an experience of 7/22/20 by ERWIN A. *

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• 5 / 5 1

  

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  Wow! Phone calls to make sure all was correct! I am so appreciative! I will be calling again for the next baby porringer!

  Review of 8/13/20, following an experience of 7/23/20 by ALEXANDRO F. *

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• 5 / 5 1

  

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  Always good service and products!

  Review of 8/12/20, following an experience of 7/30/20 by IZABELLA R. *

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• 5 / 5 1

  

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  Cheryl was very helpful with the process.

  Review of 8/12/20, following an experience of 7/30/20 by HORACE Y. *

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• 5 / 5 1

  

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  I’ve been a loyal customer for years. When I call for an order, it’s a time to catch up with each other’s lives like old friends.

  Review of 8/6/20, following an experience of 7/16/20 by JAYNE D. *

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• 5 / 5 1

  

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  Love working with Cheryl Eichhorn. She is patient and responsive in making sure the order is exactly correct. The delivery even with engraving has been perfect and quick. I am a repeat customer.

  Review of 8/6/20, following an experience of 7/6/20 by SALMA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Service was excellent. So very helpful. Shipment was prompt. Beautiful tankard. Couldn’t be happier!

  Review of 8/5/20, following an experience of 7/14/20 by CRAIG B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Minimum 5 stars

  Review of 8/5/20, following an experience of 7/15/20 by CRYSTAL O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great transaction! Thank you.

  Review of 7/29/20, following an experience of 6/4/20 by DANYKA H. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  The pewter pitcher was not as big or sturdy as I thought it would be given the cost

  Review of 7/29/20, following an experience of 6/10/20 by ZACHARY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quick delivery, great product as pictured on the website. I'd buy from Thomas Dale again.

  Review of 7/1/20, following an experience of 5/24/20 by ALICE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This is the third item I have purchased or received as a gift from Thomas Dale. I am very impressed by the quality. What you see is what you get. The embossing is high quality and very detailed. My only complaint with this most recent purchase is that the box the product came in was not as nice as as the box my previous purchases. The packaging for the shot glasses was clear plastic and since I was giving them as a 20th wedding anniversary present. I needed to create a nicer presentation box myself. Other than that, great quality, really pleased with my purchase and the recipient of their gifting was thrilled to receive them.

  Review of 7/1/20, following an experience of 5/23/20 by LIBBY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The tankards I ordered are lovely and well-made. The hinges are integral to the casting of both the cup and the lid, making them quite sturdy. The package was delivered without a hitch.

  Review of 6/30/20, following an experience of 5/26/20 by RAFAEL S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent products and quick delivery.

  Review of 6/30/20, following an experience of 6/3/20 by GUS G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very pleased with my order from Thomas Dale Company. It was a Pewter birth plate for my granddaughter's first birthday. When I called and Cheryl took my order she was very polite and professional and took my information and had a email with in minutes for approval. Had my order in less than 2 weeks which included engraving. Highly, Highly recommend this company for very nice gifts. They were great! Tammy H Kennesaw, GA

  Review of 6/30/20, following an experience of 6/9/20 by CLEORA F. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Have ordered the same 2 items as baby gifts for years, nice to come back to the website and see these items are still available, at a reasonable price and always received in a timely manner.

  Review of 6/29/20, following an experience of 6/13/20 by KAYLAH W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Pewter chamber candle holder arrived in pristine condition. It was extremely well packaged to protect the item. The item is exquisite. It shines almost like silver. I could not be more pleased. My strongest recommendation for your fine firm.

  Review of 6/29/20, following an experience of 6/4/20 by FIONA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Been a customer for many years. TD Company is highly professional and they give excellent service! The products are 1st class quality! My orders always come in a timely manner. I call my order in and the service representative is always knowledgeable and very helpful! (So nice to talk to a REAL person these days!)

  Review of 6/29/20, following an experience of 6/2/20 by ROSELYN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  all good ill be back

  Review of 6/29/20, following an experience of 6/16/20 by RICK T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service! Beautifully crafted and monogrammed. Exceeded expectations.

  Review of 6/29/20, following an experience of 6/15/20 by NOELIA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Just what we wanted. Thank you

  Review of 6/29/20, following an experience of 5/21/20 by MAY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Not only am I pleased with the delivery but the product was beyond what I expected, magnifecent!

  Review of 6/29/20, following an experience of 6/14/20 by BREANA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The person I had most contact with was so charming and helpful. Spent considerable time with me so that I would get my orders correct and made very good suggestions with the items, and monograms that I had on two beer tankards and anniversary message on a bowl. I have not personally seen the items yet. The recipients opened the packages in front of me on video calls and seemed very happy and delighted with the items! The packaging seemed first class and the items got to their destinations when we were advised they would. I was also able to track the parcels online. I would definitely use Thomas Dale Company again and would highly recommend them to anyone else.

  Review of 6/29/20, following an experience of 6/2/20 by CASPER T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Tom and Cheryl were very helpful in making sure my order was just perfect. They quickly sent work ups of engraving options and modified them until I was satisfied. Customer service was top notch. I purchased the Woodbury Pewter Individual Communion Set as a gift and my friend just loved it! It was absolutely beautiful and superior quality. Shipping was fast and well packed. Would definitely do business with this company again.

  Review of 6/9/20, following an experience of 5/18/20 by ELMO W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Five Star! My wife and I purchased two beautiful goblets a few years back. When guest were invited to dine at our estate throughout the years, all had admired our pewter wine goblets, not to mention the engraving our names on each goblet. My wife and I had once again recently purchased two more goblets as a belated wedding gift to my brother and his wonderful German wife. Like ours, we had each goblet engraved with their first name in an "Old English" font. Needless to say, they both enjoyed the goblets as much as the content with which they fill them with. Well done Thomas Dale.

  Review of 6/2/20, following an experience of 4/30/20 by ORLANDO M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service and a beautiful product.

  Review of 6/2/20, following an experience of 4/30/20 by LANE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  All excellent.

  Review of 6/2/20, following an experience of 5/4/20 by DANIAL G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We chose an engraved cup for a baby. The service was excellent and thoughtful. The gift and engraving of high quality. The receipt of the gift by the baby's mother was if considerable Joy and appreciation. We could not have been more pleased with the entire experience.

  Review of 6/1/20, following an experience of 5/19/20 by AHMAD G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  It was everything I asked for and expected. Won't be my last purchase

  Review of 6/1/20, following an experience of 4/22/20 by ARIELLE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  This is an excellent company to work with from beginning to end. First, they were very responsive to questions about engraving. Then there was a problem with delivery of the gift to my son, where it appears to have been stolen upon delivery. Again they were very responsive in dealing with it. Tom immediately repeated the order and engraving, pending an insurance claim that they have been willing to follow on. Bottom line is that I have a very happy son who is very impressed with their responsiveness and extremely pleased with the gift itself. Doesn't get any better than that!

  Review of 6/1/20, following an experience of 5/6/20 by ANGELO B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent help ordering over the phone. The order arrived very promptly and in good condition. I will do business with Thomas Dale again.

  Review of 6/1/20, following an experience of 5/19/20 by ISABEL R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent.

  Review of 6/1/20, following an experience of 5/18/20 by LANEY D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I purchased a pewter goblet and it is absolutely stunning! It was properly packaged and delivery was prompt. I would definately recommend this company.

  Review of 5/11/20, following an experience of 4/9/20 by FERMIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quick Delivery. Great Quality

  Review of 4/3/20, following an experience of 3/19/20 by VLADIMIR K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My Wife was overjoyed with her 40th anniversary gift … The Wedding Plate. Thanks.

  Review of 3/31/20, following an experience of 3/4/20 by DARREL D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy access to ordering, prompt delivery, excellent product!

  Review of 3/31/20, following an experience of 2/29/20 by BRENT A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent

  Review of 3/30/20, following an experience of 3/11/20 by DANGELO S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I love the Thomas Dale Company and their products! Have ordered from them for over a decade and ALWAYS have the absolute best service with products exactly as they are described. They have earned my trust and I highly recommend them!

  Review of 3/30/20, following an experience of 3/2/20 by KEON S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Shipping was quick and the product was great!

  Review of 3/30/20, following an experience of 3/23/20 by SIMEON L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I know that I can trust your products. Thanks.

  Review of 3/30/20, following an experience of 3/2/20 by EMMIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have dealt with Thomas Dale before and should do so again in the future.

  Review of 3/30/20, following an experience of 3/12/20 by JULIO R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great products. Quick turn around on the purchase, arrived 5 days later.

  Review of 3/21/20, following an experience of 2/11/20 by JAMARCUS M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ordered pewter porridge as a gift for my grandson. It was easy to order, initial questions were addressed with clarity. I promptly received the rendering of engraving. The gift arrived and was even more beautiful then I had anticipated. Definitely will be doing more ordering from Thomas Dale in the future and would recommend to family and friends. Personnel were very helpful and professional

  Review of 3/12/20, following an experience of 2/19/20 by TRISHA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quality merchandise and excellent customer service

  Review of 3/11/20, following an experience of 2/22/20 by THEODORA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We are very pleased with the product and the personnel at Thomas Dale. The chalice is beautiful. The people we contacted were knowledgeable and friendly. Highly recommend this company.

  Review of 3/11/20, following an experience of 2/19/20 by GEORGETTE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Always impressed with both the products (pewter cups) & the care with which the items are packaged. Always quick to ship too!

  Review of 3/11/20, following an experience of 2/26/20 by KARSON B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We are so pleased with the pewter pitchers ordered. They are more than expected. Thank you for working with us!

  Review of 2/20/20, following an experience of 2/3/20 by GENE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was happy with everything. Excellent service.

  Review of 2/20/20, following an experience of 2/12/20 by JENNIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  GREAT

  Review of 2/20/20, following an experience of 2/6/20 by REAGAN D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Speedy delivery and the product was great quality

  Review of 2/20/20, following an experience of 1/22/20 by OVA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent merchandise and delivered super fast.

  Review of 1/26/20, following an experience of 1/10/20 by LILIAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent craftsmanship, service, and price!

  Review of 1/24/20, following an experience of 12/28/19 by VERNER W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Absolutely beautiful casting. Excellent detail. A small dent in one of the lips, but hardly noticeable. 10/10 will buy from here again.

  Review of 1/24/20, following an experience of 12/26/19 by BRUCE F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good service, timely delivery, quality product.

  Review of 1/24/20, following an experience of 1/13/20 by RANDAL B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The chamber candlesticks in pewter are top quality and add elegance to our decor.

  Review of 1/7/20, following an experience of 12/2/19 by GINA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good service. really helpful, really response to make sure the order was correct and that it arrived on time. This is my third order with them and I will be placing another order this year.

  Review of 1/5/20, following an experience of 12/5/19 by GIA T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I ordered an engraved baptismal shell over the phone. Whole process was simple, shipping was quick and the product was beautiful. Thank you!

  Review of 1/4/20, following an experience of 11/25/19 by BRANDON B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very quick delivery and the glass globe was not damaged. I am very satisfied with my purchase, would definitely order again.

  Review of 1/3/20, following an experience of 12/10/19 by MARJORIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great product and great company to work with. I have bought several items from you and it has always been an easy transaction, even with returns. I would recommend you to anyone!

  Review of 1/3/20, following an experience of 12/8/19 by SHANE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything was perfect, customer service, item purchased, and delivery.

  Review of 1/3/20, following an experience of 11/25/19 by LANEY B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  N/A N/A

  Review of 1/3/20, following an experience of 11/30/19 by MANUELA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Helpful with the engraving decision. Quick ship. Excellent product.

  Review of 1/3/20, following an experience of 12/2/19 by CLEMMIE Q. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beautiful peace.it arrived very fast.

  Review of 1/3/20, following an experience of 12/6/19 by LIZZIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I ordered candlesticks and a candle snuffer as a gift. The photos and descriptions on line were very helpful in selecting the items. Order was fulfilled promptly, and recipients were very happy with the quality.

  Review of 1/3/20, following an experience of 12/10/19 by LACY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast shipping and product arrived in great packaging!

  Review of 1/3/20, following an experience of 12/14/19 by JENA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent customer service and response times

  Review of 1/3/20, following an experience of 12/4/19 by ALEXANE E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My entire experience with Thomas Dale was outstanding, from the extensive selection of items (including items, finish and script), delivery and follow-up. Thank you.

  Review of 12/29/19, following an experience of 10/25/19 by DIXIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Unfortunately I made a mistake when ordering and ended up with the wrong product. Not only was I able to easily get someone on the phone, they made returning the item easy. My refund came very shortly after the item made it back to the company. I reordered the correct item and was very pleased with it. It was a pleasure doing business with this company

  Review of 12/9/19, following an experience of 10/12/19 by TAMARA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I received excellent service and was very satisfied with the product!

  Review of 11/30/19, following an experience of 11/7/19 by NIKKI R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was very pleased with the ease in ordering, the responsiveness when I needed to make order changes, and how organized the whole process has been. I will most definitely order from this company in the future - and recommend it to others!

  Review of 11/30/19, following an experience of 11/15/19 by AMYA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Always a pleasure to order from Thomas Dale! So accommodating and pleasant, prompt and precise with any order no matter how big or small. Like going back to an old friend with an unseen smile.

  Review of 11/29/19, following an experience of 11/12/19 by MADELINE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent quality and service!

  Review of 11/29/19, following an experience of 10/29/19 by SANDRINE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have purchased pewter steins from the Thomas Dale Company over the past several years. I have never been disappointed in their products or their service. The steins are beautiful, well-packed and shipped promptly. This is a great company to deal with ... very dependable.

  Review of 11/9/19, following an experience of 10/22/19 by GENESIS K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great Service !!! !

  Review of 11/8/19, following an experience of 10/18/19 by SUMMER K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to work with, great communication, fast service and shipping. I use them for birthday presents of pewter beer steins.

  Review of 10/31/19, following an experience of 10/1/19 by LEA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have bought from Thomas Dale several times & have always been pleased with their products, their workmanship. Every employee I have spoken with has been extremely professional & courteous. I would recommend this company to anyone!

  Review of 10/26/19, following an experience of 10/1/19 by KAITLIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very knowledgable, attention to detail, always deliver ahead of schedule, and just nice people to deal with. Couldn't ask for more

  Review of 10/25/19, following an experience of 9/17/19 by ARTURO R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Your customer service was excellent! My order arrived and it was perfect. Thank you so much.

  Review of 10/25/19, following an experience of 10/8/19 by ELODY W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service. Fast turn around. Will definitely be using them again! Ordered 20 pewter bowls. Had them in two days. Engraved. Best price I could find.

  Review of 10/24/19, following an experience of 9/23/19 by CARSON W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My husband loved the gift! Everything arrived in the mail, packed for safe travels. So glad I found this website!!!

  Review of 10/24/19, following an experience of 10/4/19 by AYANA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Engraved item from Salisbury more lovely than expected and very fast.

  Review of 10/24/19, following an experience of 10/7/19 by CORALIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  very accommodating and followed through with assistance.

  Review of 10/24/19, following an experience of 10/6/19 by GARFIELD H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Always responsive and helpful...amazing service and I thank you! Adrienne

  Review of 10/14/19, following an experience of 9/5/19 by BRANDY J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  First rate!

  Review of 10/13/19, following an experience of 8/17/19 by LAURA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent customer service, excellent service, excellent product/craftsmanship, and very timely service.

  Review of 9/26/19, following an experience of 9/12/19 by ISAI E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great stuff. Works well. Came quickly. Well made.

  Review of 9/26/19, following an experience of 9/8/19 by ALEC S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was extremely satisfied with my order. The service was outstanding. The person who helped me went above and beyond to get my order shipped in time for a wedding celebration.

  Review of 9/26/19, following an experience of 9/10/19 by OWEN L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  It was very easy to navigate the site. I am very pleased with my purchases and received my order promptly I thank you very much for the assistance in my purchase and I would recommend Thomas Dale yo anyone. Pr. John

  Review of 9/26/19, following an experience of 9/7/19 by FRANCO B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent customer service and exceptional quality of product. Very patient with me while I was considering exactly how to engrave items. I appreciate that I was sent an image of whatbthenitem would look like before the order was finalized. Will order from them frequently.

  Review of 9/26/19, following an experience of 8/29/19 by KYRA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  *****

  Review of 9/19/19, following an experience of 8/2/19 by MONSERRAT R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service and very reasonable price.

  Review of 8/13/18, following an experience of 7/25/18 by CARLIE B. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order