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Review Summary
The Natural Sapphire Company is praised for its exceptional service, accommodating staff like Lauren and Amrita, and an impressive selection of jewels. Customers appreciate the professionalism and smooth purchasing experience, coupled with beautifully presented items.
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Ellen B.
Nov 10, 2025
Verified reviewLauren & the Natural Emerald Company team did an amazing job crafting a custom setting for my truly unique emerald. Their customer service was top notch - including accommodating visits from both me & sister in law. The stone exceeded its picture as did the final ring. I cannot say enough about my experience
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Ellen, Thank you so much for your wonderful review! It was such a pleasure helping you create a custom setting for your beautiful emerald, and I’m thrilled to hear that both the stone and the final ring exceeded your expectations. It was lovely welcoming you and your sister-in-law, and I’m so glad you enjoyed the experience. We look forward to helping you with future creations! - Lauren
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Adam K.
Nov 8, 2025
Verified reviewThe stone is exceptional and so is the ring. I would never go anywhere else
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Adam, Thank you so much! I’m thrilled to hear that you love your ring and the stone. We look forward to creating more special pieces for you in the future! - Lauren
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Gina T.
Nov 7, 2025
Verified reviewI was browsing the web with anything of rubs and found this website. They have lots of rubs item. I saw this partial piece of earing and started to look into it. I decided to get and received it fast (international). The earing very pretty, is the size I'm looking for.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Gina, Thank you so much for your kind review! We’re delighted to hear that you found the perfect earrings and that your international delivery arrived quickly. Enjoy your beautiful new piece! - Neli
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Kris H.
Nov 6, 2025
Verified reviewI bought a pair of earrings from them with the help of Sasha Hiruni. She's a great and very reliable agent. It's my first time to buy a customized jewelry, a pair of yellow sapphire held in rose gold basket and hooks, plus engraved initials. I love them so much! I wear them all the time at work.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kris, Thank you so much for your kind words! I’m so happy to hear that you love your custom yellow sapphire earrings and that they turned out just as you envisioned. It was a pleasure helping you create such a special piece. I’m thrilled you enjoy wearing them every day! - Sasha
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Kalyani S.
Nov 4, 2025
Verified reviewExceptional service and gorgeous, high quality gemstones and jewelry. I absolutely love my ring purchased from them.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Kalyani, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your ring and had such a great experience with us! - Amrita
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Igor M.
Nov 4, 2025
Verified reviewThe collaboration with Mrs. Lauren very pleasant. Her products are very beautiful
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Igor, Thank you so much! It was a pleasure working with you. I’m so happy you loved the products. - Lauren
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Ella E.
Oct 31, 2025
Verified reviewI'm very happy with my purchase--I bought an emerald necklace with a customized setting. Excellent service and beautiful, well-crafted jewelry. The Natural Emerald Company was very responsive and made the changes to their setting just as I had requested. Also, a shout-out to Katherine, who was so patient and pleasant in answering all my questions throughout the process.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi, Thank you so much for your wonderful review! It was truly a pleasure helping you create your custom emerald necklace. I’m so happy to hear you love the final piece and had a great experience throughout the process. Your kind words mean so much. Thank you for choosing The Natural Emerald Company! - Katherine
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Lori P.
Oct 30, 2025
Verified reviewThis is one of the best companies! I have purchased 3 rings from them and each one is exquisite. Lauren is wonderful to work with and makes it so easy.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Lori, Thank you so much for your kind words! It’s always a pleasure working with you, and I’m thrilled to hear that you love all three of your rings. - Lauren
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Bruce S.
Oct 29, 2025
Verified reviewThis is my third purchase from The Natural Sapphire Company. That says a lot. I worked with Charlotte, who was incredibly patient in presenting multiple renderings of rings with multiple gem choices. She was very knowledgeable and also took into consideration my concerns and my feedback. In the end, she worked with me and the design team to modify a ring design to my liking, and the final product is absolutely beautiful! Thank you Charlotte and to The Natural Sapphire Company for coming through once again!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Bruce, Thank you so much for your wonderful review and continued trust! It was a pleasure working with you again, and I’m thrilled we could create the perfect ring together. We look forward to assisting you again in the future. - Charlotte
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Mick S.
Oct 24, 2025
Verified reviewI loved every aspect of this purchase. For one, I liked buying an ethically sourced stone pulled from American soil. Beyond that, the price was extremely competitive, and the online tools were easy and intuitive. Katherine was also fabulous to work with. She treated me extremely well, never pressured me to upsell, hurry, or do anything but be extremely comfortable and confident in my purchase. I did look on several platforms before purchasing, and it was her superior customer service that ultimately made me feel like I was buying the right ring, at the right price, from the right company.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Mick, Thank you so much for your wonderful review! I’m thrilled to hear that you enjoyed your experience. It was truly a pleasure working with you, and I’m so glad you felt comfortable and confident throughout the process. We’re honored to have helped you find the perfect ring! - Katherine
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Sophia R.
Oct 19, 2025
Verified reviewAmazing experience designing custom ring, Amrita was excellent! When we had a couple minor concerns she went above and beyond to ensure we were 100% satisfied. Would happily work with them again!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Sophia, Thank you so much for your kind review! I’m so glad you enjoyed creating your custom ring and that we could make sure everything was perfect. It was truly a pleasure working with you, and I’d be delighted to help again in the future! - Amrita
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Carly F.
Oct 18, 2025
Verified reviewIf you're based in NYC & looking for a sapphire, look no further! Had an absolutely fantastic experience with Amrita - she was patient, knowledgeable & incredibly helpful. She made the sapphire search & ring design process fun & stress-free! She even went above & beyond to help keep my engagement a surprise so if you need a sneaky good gemologist, Amrita is the one.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Carly, Thank you so much for your kind words! I’m so happy to hear you had a great experience and that we found the perfect sapphire together. It was such fun helping with your design and keeping the surprise a secret! - Amrita
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Frank G.
Oct 17, 2025
Verified reviewEvery team member I worked with was beyond professional, they answered all my questions and emails promptly. My ring is perfect, 100% identical to the website photo, they also send a beautiful packet with all the rings information. Delivery was fast, couldn't be happier and highly recommend this company. 10/16/25
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Frank, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your ring and our service. It means a lot to know that our team’s professionalism and attention to detail made your experience enjoyable. We truly appreciate your recommendation! - Neli
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Hannah M.
Oct 15, 2025
Verified reviewI'm thrilled with my sapphire! It is gorgeous. Amrita worked with me to help ensure I got the beautiful stone I wanted, which I was able to afford once I had saved the money. I am giving this stone to my mother. It's absolutely perfect for the most perfect mom!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Hannah, Thank you so much for your kind words! I’m thrilled we could find the perfect sapphire for your mother. It was a pleasure working with you, and I hope she loves it as much as you do. Wishing you both many beautiful moments with this special stone! - Amrita
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Megan N.
Oct 11, 2025
Verified reviewAmazing service, really happy with my purchase. Thanks to Lauren
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Megan, Thank you so much for your kind words! I’m so happy to hear that you’re pleased with your purchase. It was a pleasure assisting you! - Lauren
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Jimmy H.
Oct 11, 2025
Verified reviewLauren and the team made this process extremely easy. I had dozens of questions, but Lauren made me feel comfortable and made sure I made the choice that made the most sense for me!
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Jimmy. Thank you so much for your kind words! I’m so glad I could help make the process easy and comfortable for you. It was a pleasure assisting you, and I’m thrilled you found the perfect choice! – Lauren
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Alan B.
Oct 9, 2025
Verified reviewKaci and I had a wonderful experience with The Natural Emerald Company. Katherine listened closely to what we were envisioning and guided us with care and expertise. The emerald ring we designed together is stunning—elegant, timeless, and truly meaningful. Kaci adores it, and we’re grateful for the artistry, integrity, and personal touch that made the process so special.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Alan, Thank you so much for your lovely review! It was a true pleasure working with you and Kaci to create your special ring. I’m thrilled to know how much you both love it. Your kind words and trust mean the world to me, and I’m so glad I could be part of bringing your vision to life. - Katherine
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Haz H.
Oct 7, 2025
Verified reviewThis is my second purchase and also making 3rd and 4th orders. Items are not cheap but worth for every penny. Amrita is amazing and tried her best to fulfill my orders.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Haz, Thank you so much for your wonderful feedback and continued trust! I’m so happy to hear that you’re pleased with your purchases. It’s been a pleasure assisting you with your orders! — Amrita
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Martha A.
Sep 30, 2025
Verified reviewThank you Sasha for keeping track of the follow up and making sure it arrived safetly
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Martha, Thank you very much for your kind feedback! It was such a pleasure working with you and making sure your order arrived safely. - Sasha
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Zachary L.
Sep 30, 2025
Verified reviewAmrita was great to deal with. She also has great communication skills and kept me up to date on ring status.
Reply from The Natural Sapphire, Emerald, Ruby & Gemstone Company
Hi Zachary, Thank you so much for your kind words! It was a pleasure assisting you, and wishing you many happy moments with your ring! - Amrita
Reviews displayed in chronological order
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