swivells.com

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Information swivells.com

  • Company

  • Description

    Trying to craft the best walking and dancing shoes for your precious feet. As swing dancers we wanted to have super comfortable shoes to work all day then dance all night, here they are!

  • Address

    66 rue de Rome Maison Condamine 75008 Paris

  • Website

    https://swivells.com/en

  • Category

    Clothing and accessories

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Customer reviews

  • 5 / 5 1
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    Great costumer Service

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  • 5 / 5 1
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    No problems

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  • 5 / 5 1
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    So easy!

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  • 5 / 5 1
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    Everything went really fast and smooth. Delivery was super quick, I actually was surprised.

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  • 5 / 5 1
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    Great personal attention to make sure you are buying the right size for your feet. I was always amazed at how fast they got here. Beautifully packaged and I love that each pair comes with a nice roomy shoe bag. I must like them. I ordered five pairs this year.

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  • 1 / 5 1
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    Unfortunately, the shoes are too big, I followed the recommendation, but they are too long and especially much much too wide. I can not use them and can not send them back, because I wore them about 15 minutes to try and now the white sole from the bottom is no longer completely white. It would have to be urgent in the recommendation that they are very wide!

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  • 5 / 5 1
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    everything went well, lovingly packaged with instructions for care.

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  • 5 / 5 1
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    Fast delivery, beautifully packed, perfect!

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  • 5 / 5 1
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    everything went smoothly!

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  • 5 / 5 1
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    Excellent, quick customer service, and impressively quick delivery to halfway across the world!

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  • 2 / 5 1
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    I bought three pair of boots. Overall, the delivery process is efficient. But there are two things made me feel disappointed. First, a pair of boots I bought is defective. There are several gray marks on both sides. Second, the boots does not come with a shoe bag.

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    Answer by swivells.com
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    Hello, I’m sorry for your disappointment! First of all, let me inform you that we have stoped offering a free shoe bag because we realized most people weren’t using it and, instead, were throwing it away. Instead, we replaced it with a free tote bag. This way, people who want to travel with their shoes can use the tote bag as a shoe bag. And those who don’t can use it as a regular tote bag. No waste 😊 Also, I’m sorry you’ve had gray marks on one of your shoes. Please note that, in case your shoes are defective, you can always send me an email at amelie@swivells.com to ask for a return or a discount on your pair (depending on what you prefer). I’m doing my best to make my customers happy and I feel really sad when one of them isn’t. Have a lovely day! Hugs, Amélie

    Answer by Lawson B
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    Thanks for your message. I thought it would be too much trouble to ask for a return and wait for another pair of boots. But it would be nice if i can get some discount. I have took some pictures of the shoes at the receiving day just in case. On the other hand, about the shoe bag, I only got one tote bag even though I purchased three pairs. So I need to buy extra shoe bags for the rest since i used to keep my shoes in individual bags. My suggestions is, you could (put options) ask your customer if they need a shoe bag for not being wasted. =)

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  • 5 / 5 1
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    Easy and enjoyable

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  • 5 / 5 1
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    Great and pleasant service, quick delivery, the best of products!

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  • 5 / 5 1
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    Ordering was easy and simple, the package arrived in no time at all (even during a pandemic).

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  • 5 / 5 1
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    Super comfy shoes that also look very pretty!

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  • 5 / 5 1
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    Great service, and a beautiful packaging with information how to maintain this beauties.!

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  • 5 / 5 1
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    여치니가 245정도 신는데 250을 선물했더니 발볼이 다른 신발보다 타이트 하다고 합니다. 신발 밑창 바닥 만져보니 일반 구두보다 더 폭신폭신하고 착화감이 좋다고 합니다. 색깔이 그렇게 많이 파랗지도 않고 밤 하늘의 은하수 같은 이쁜색이라 좋아하네요. 신발 사이즈는 Approx. Foot Size 로 한국 사이즈와 비교하면 될 것 같아요~ 배송일은 영업일 5일도 안되서 한국 땅에 밟았어요.

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  • 5 / 5 1
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    I was able to choose a size quickly. The size selection table contains good numbers, the chosen size is right for my feet. The ordering process is simple and fast. Delivery was on time.

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  • 5 / 5 1
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    The shoes were exactly what I expected. I'm happy about the product. Delivery was fast and the shoes came nicely packed.

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  • 5 / 5 1
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    Lovely comfortable shoes, fast delivery, great customer service!

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  • 5 / 5 1
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    Beautifully wrapped package with some extra surprises inside. Fast delivery, friendly service.

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  • 5 / 5 1
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    GREAT service. After ordering the shoes I was noticed that the sizes were slightly bigger than normal. We agreed that I should drop down a size and the shoes that came were a perfect fit. They respond quickly and the tone was lovely.

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  • 5 / 5 1
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    Fast and helpful customers service! Everything went very smooth.

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  • 5 / 5 1
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    the delivery was very fast it was only hard to choose between all those lovely shoes!

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  • 5 / 5 1
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    excellent service, good and fast communication and shipping, excellent packaging and comes with a gift!

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  • 5 / 5 1
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    Great service, quick, super packaging, TOP

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  • 5 / 5 1
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    Shipping was extremely quick - only one day from France to Germany :)

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  • 5 / 5 1
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    Nice customer service, killer shoes, all above expectations! Well done! Don't change!

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  • 5 / 5 1
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    This is my third pair of Swivells. Mama Green, Mama Navy and now Chestnut. All have been comfortable to wear and awesome to dance in. I have slightly broad feet, so whilst they are tight to start with, they give after a few wears. Delivery from France to Australia is quick, even during Covid 19 times. I like the little extra gift that is included, like shoe polish or a shoe horn.

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  • 5 / 5 1
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    Great customer service, fast delivery, perfect fit!

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  • 5 / 5 1
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    Everything was in order. I got a fast reply and confirmation. Shoes arrived nicely packed, with all necessary info.

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  • 5 / 5 1
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    Amelie has been so helpful. She worked with me to find the right size as I had some issues with converting from UK sizes.

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  • 4 / 5 1
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    Shipping took some time due to the Coronasituation, but everything else was great

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  • 5 / 5 1
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    Amazing customer service! Very quick to respond and so nice. Easy to navigate website and just love the quality of shoes! Definitely recommend!

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  • 5 / 5 1
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    Great. Very communicative and helpful.

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  • 5 / 5 1
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    Amelie did everything she could to accommodate my needs in these difficult circumstances. Great level of service!

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  • 5 / 5 1
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    Smooth payment process and very swift delivery!

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  • 5 / 5 1
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    Came reasonably time frame.

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  • 5 / 5 1
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    The unboxing experience is unparalleled.

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  • 5 / 5 1
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    Everything went smoothly and the customer service is fantastic!

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  • 5 / 5 1
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    Great service! The delivery came very fast in Germany.

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  • 5 / 5 1
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    It's easy to order, fast shipping, perfect !

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  • 5 / 5 1
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    Nicely packed, very good quality product, the size was perfect and the color! Thank you!! Donata

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  • 5 / 5 1
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    Beautiful shoes, good fit and quick delivery!

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  • 5 / 5 1
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    Easy to use the website and beautiful pictures and videos. Great deal in February for free shipping to the US!

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  • 5 / 5 1
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    The customer service was beyond great and everything ran perfect

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  • 5 / 5 1
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    I am really happy with your service ! I’ve recieved my Mama Poppy in less than a week.

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  • 5 / 5 1
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    Easy to order and arrived very quickly. Took a few days to wear in but are now so comfortable and so beautiful.

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  • 5 / 5 1
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    Great service and very fast delivery! Super cute packaging, she even left a handwritten note to thank me for buying the boots! I will definitely buy again!

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  • 4 / 5 1
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    Great customer center, everything went smoothly!

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  • 5 / 5 1
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    Very nice Shoes!

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  • 5 / 5 1
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    great personal attention from Amelie, awesome packaging, and even more awesome package :)

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  • 4 / 5 1
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    My Swivells are so beautiful and I absolutely love them. The champagne color makes my heart so happy! However, after the second time taking them out social dancing, I was disappointed to see the glitter champagne color fabric (not sure what it is?) ripping off the boot. I'm not sure if it's just this model that is like this, but I am a bit sad that these won't last me very long with multiple use every week. I was hoping they would be a bit more durable. Aside from that, the fit is super comfortable and the sole is great for slides, spins, and turns. I've never had so much fun dancing in a pair of shoes!

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  • 5 / 5 1
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    Before ordering, Amelie was very kind to invite me to her place whilst my visit in Paris to see if they fit right/ what size I should order. Very present and was really considerate towards the customer (me) and my needs rather than trying to push me. Very sweet and even offered to give me the reduced (by used) pair, so all around sweet and great service!

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  • 5 / 5 1
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    :o)

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  • 5 / 5 1
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    Great shoes, beautiful material and colour! Fast shipping. Absolutely love them!

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  • 5 / 5 1
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    Great customer service--they helped me find the right shoe size and shipped it right away. I hadn't expected to receive my purchase so quickly!

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  • 5 / 5 1
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    I Love it

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  • 5 / 5 1
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    Everything went smoothly. Nice to also get the shoebag and shoehorn (and the shoehorn might be needed to get the shoes on).

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  • 5 / 5 1
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    Super quick and easy delivery service.

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  • 5 / 5 1
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    everything went well and the shoes arrived much sooner than expected.

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  • 5 / 5 1
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    Always excellent service!

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  • 5 / 5 1
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    Shoes arrived in 2 days I think - I really couldn't believe how fast it took them to get to the US!

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  • 5 / 5 1
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    Everything went great! Received my package very fast and with a lovely package :)

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  • 5 / 5 1
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    Easy to buy online and beautiful when received. Sizing accurate.

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  • 4 / 5 1
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    Everything went smoothly!

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  • 5 / 5 1
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    The shopping experience was so easy! I love how detailed the website was about everything, especially the sizing chart. Since I am accustomed to US shoe sizes, I measured my feet to compare to the sizing chart and the final size I ordered fits exactly right. I was truly impressed with my experience and I know I will be ordering from Swivells again soon.

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  • 5 / 5 1
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    All went cool.

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  • 5 / 5 1
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    Quick. No fuss.

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  • 5 / 5 1
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    Great customer service, packed nicely, everything went smoothly...

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  • 5 / 5 1
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    Very helpful vendors! Care about the quality of their shoes :)

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  • 5 / 5 1
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    Great customer service, very quick international delivery. Beautiful shoes!

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  • 5 / 5 1
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    Everything good with the order!

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  • 5 / 5 1
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    Great Service!

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  • 5 / 5 1
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    Great packaging, fast shipping, everything perfect

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  • 5 / 5 1
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    Everithing went well. The packaging was lovely!

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  • 5 / 5 1
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    Great packaging full of details ;)

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  • 5 / 5 1
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    Quick shipping, no problems at all

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  • 5 / 5 1
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    Great service and very nicely packed.

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  • 5 / 5 1
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    Everything went smoothly

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  • 5 / 5 1
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    Great customer service, nicely packed. Love your boots.

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  • 4 / 5 1
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    really nicely packed, very nice with bag and letter. Was a pleasure opening the package

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  • 5 / 5 1
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    Went super smoothly 🙂

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  • 5 / 5 1
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    Customer service was smooth and easy. The packaging was wonderfully put together.

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  • 5 / 5 1
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    Package arrived very fast :)

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  • 5 / 5 1
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    best online customer service I have ever experienced

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  • 5 / 5 1
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    L'équipe Swivells a répondu à mes questions très rapidement

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  • 5 / 5 1
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    Delivered to Sweden in 4 days!

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  • 5 / 5 1
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    Nice packaging, prompt delivery, would recommend.

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  • 5 / 5 1
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    My 2nd pair. Amelie is great, prompt and very helpful response!

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  • 5 / 5 1
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    Customer service very efficient, eg quick response to emails etc. Helpful and friendly.

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  • 5 / 5 1
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    Great great service! Swivells always responded my queries promptly.

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  • 5 / 5 1
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    Arrived so quickly, I was shocked. I could wear them at the dance two days from when I ordered them.

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  • 5 / 5 1
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    Perfect shoes, perfect delivery !

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  • 5 / 5 1
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    Delivery was super fast and the shoes are simply amazing.

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  • 5 / 5 1
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    No problem with my order

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  • 5 / 5 1
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    Loved the plastic free packaging

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  • 5 / 5 1
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    the whole process was very smooth

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  • 5 / 5 1
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    Purchase was simple and the delivery was fast.

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  • 5 / 5 1
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    Delivery was VERY fast!

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  • 5 / 5 1
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    Amélie was very sweet and ordering was easy. The boots arrived in a package that was a fun experience to open, with a cute Swivells tote included. ✨

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  • 5 / 5 1
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    Magnifique chaussures de danses, je les recommande vivement !

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  • 5 / 5 1
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    Great customer service

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  • 5 / 5 1
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    Expected arrival states 4-7working days. It came in a day and a half :D super express, everything went smoothly.

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  • 5 / 5 1
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    Perfect fit!

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  • 5 / 5 1
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    Really loved the packaging

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  • 5 / 5 1
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    Quick and easy ordering process, beautiful shoes, good packaging (no plastic), true size!

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  • 5 / 5 1
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    Quick delivery and great costumer service.

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  • 5 / 5 1
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    I really do love my swivells and the delivery was super fast.

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  • 5 / 5 1
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    My best swing dancing shoes for sure!

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  • 5 / 5 1
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    Aucun problème avec ma commande. Reçu mon paquet en 10 jours

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  • 5 / 5 1
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    Nicely packed, everything went super smoothly!

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  • 5 / 5 1
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    Everything is perfect and the shoes are lovely!

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  • 5 / 5 1
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    Wasn't sure about my size but Amelie helped me with the sizing, perfect customer sevice!

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  • 5 / 5 1
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    The perfect swing dance shoes, thanks Amélie for answering my questions

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  • 5 / 5 1
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    My favorite swing dance shoes ever

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  • 5 / 5 1
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    Wanted to try those famous swing dancing shoes and I'm not disappointed!

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  • 5 / 5 1
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    Je recherchais des chaussures pour danser le Swing et porter la journée depuis et j'aime beaucoup le style des modèles

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  • 5 / 5 1
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    Ordering was super easy, Delivery only took three days!

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  • 5 / 5 1
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    Everything went smoothly and my package was delivered super quickly

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  • 5 / 5 1
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    Very easy transaction for a great product that was really nicely packaged.

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  • 5 / 5 1
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    Malheuresement les chaussures n'étaient pas adaptées à la forme de mon pied, j'ai du les renvoyer et quelqu'un de l'équipe Swivells m'a remboursé rapidement !

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  • 5 / 5 1
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    Delivery was on time, the shoes are very comfortable, and of good quality.

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  • 5 / 5 1
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    Find out about this brand through Instagram and messaged them for information because I wasn't sure about my size. The brand owner replied super quickly and helped me find the correct size

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  • 5 / 5 1
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    Received my package in less than a week. Very nice packaging including a shoe horn, a tote bag and a shoe bag.

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  • 5 / 5 1
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    Order went very smoothly plus Amélie helped me picking the correct size via email.

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  • 5 / 5 1
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    Quick and smooth service. The packaging was nice and essential. I appreciated the recycled materials and the fact that you didn't use any plastic.

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  • 5 / 5 1
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    Excellent service and Very excellent speed!! Thank you again

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  • 5 / 5 1
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    Ordering online was easy to use and the packaging was wonderful! The letter was a nice touch.

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  • 5 / 5 1
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    Fast deliveri all the way to Sweden!

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  • 5 / 5 1
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    It was in time and in perfect condition

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  • 5 / 5 1
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    Perfect!

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  • 5 / 5 1
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    Easy check out, fast delivery, and the package was so nice.

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  • 5 / 5 1
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    Great customer service, excellent craftsmanship, I’m looking forward to wearing them to swing, which begins at the end of this month.

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  • 5 / 5 1
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    The person I talked to in customer service was very nice and helpful. Shipping was fast. Love the bag, information sheet and show horn! The shoes are great to dance in!

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  • 5 / 5 1
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    They are simply amazing!

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  • 5 / 5 1
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    Received my package in less than a week!

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  • 5 / 5 1
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    They were in time and it was exactly what I expected

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  • 5 / 5 1
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    Customer service was fast and professional. The package was beautiful.

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  • 5 / 5 1
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    Rapid, helpful and friendly replies to my emails

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  • 3 / 5 1
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    The shoes are great actually but the delivery has been quite slow

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  • 5 / 5 1
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    I contacted Amélie before ordering to ask for advice on what size to order, she couldn't have been more helpful, and recommended the correct size

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  • 5 / 5 1
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    Everything works great

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  • 5 / 5 1
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    The customer service was outstanding!

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  • 5 / 5 1
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    Excellent service. Great communication and speedy delivery. I’m very happy with my purchase and the whole process.

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  • 5 / 5 1
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    Great customer service. Comfortable and beautiful shoes. Exactly what I had been wanting. Amélie responds to inquiries promptly and is kind. She’s very knowledgeable about the shoes and was able to recommend a shoe size that worked perfectly for me. Also want to mention that unboxing the package and the shoes, once they arrived, was a true delight.

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  • 5 / 5 1
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    Great shoes. Soft leather. Nice support from the Swivells team.

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  • 5 / 5 1
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    Nicely packed and everything went smoothly.

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  • 5 / 5 1
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    The boots arrived nicely packed. I really liked that a shoehorn and a canvas bag were included. All in all a great shopping experience.

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  • 4 / 5 1
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    Very nicely packed with a bag for the shoes. I loved the personal card in the package. Only thing, I had to wait three or four weeks. I didn't know that you where on vacation until I sent an e-mail. Maybe for the next time arrange an automatic e-mail response that informs about the vacation.

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  • 5 / 5 1
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    Quick, friendly ordering & delivery!

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  • 5 / 5 1
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    Great service, nicely wrapped/packed, you also get a bag and a shoebag! super positive!!

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  • 5 / 5 1
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    :).

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  • 5 / 5 1
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    I had a fast reply !

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  • 5 / 5 1
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    Everything was ok.

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  • 5 / 5 1
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    Awesome customer service and quick delivery. I totally recommend

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  • 5 / 5 1
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    Nicely packed, delivered quickly!

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  • 5 / 5 1
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    Servizio ottimo, disponibilità e professionalità. Tutto perfetto!

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  • 5 / 5 1
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    Amazing customer service, super helpful. Thanks so much.

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  • 5 / 5 1
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    Fast delivery.

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  • 5 / 5 1
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    Great customer service! Very responsive to questions I asked over email. I ordered from the US and the shoes were delivered way faster than the estimate date which was a delightful surprise.

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  • 5 / 5 1
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    very good shoes

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  • 5 / 5 1
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    Superb in all ways!

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  • 5 / 5 1
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    Very fast in returning my messages and helpful info about sizing. Quick international shipping.

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  • 5 / 5 1
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    The customer service is fantastic! They let me know that the derbies run smaller than the boot style shoes to make sure I got exactly what I was expecting! They are truly phenomenal!

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  • 5 / 5 1
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    Great customer service!

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  • 5 / 5 1
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    Wonderful service! They shipped quickly to the US and the packaging was great.

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  • 5 / 5 1
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    Great service! Fast delivery

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  • 5 / 5 1
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    Amelie answered immediately to all my questions. The ordering was very easy and within a few days the shoes were in my hands. I would definitely recommend swivells :)

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  • 5 / 5 1
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    Excellent customer service, quick and successful shipment.

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  • 5 / 5 1
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    Extremely friendly customer service, great product, the shoes fit perfectly and are so comfortable. Shipping was no problem and it went very fast. Very personal communication. Loved it!

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  • 4 / 5 1
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    Good

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  • 5 / 5 1
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    Very helpful and friendly service. Thank you!

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  • 5 / 5 1
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    Thanks a lot for all! I toke the shooes for a gift, probalbly the best present that I ever do! Thanks again for all!!!

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  • 5 / 5 1
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    Fast shipping to the US. Easy to use website. Colors are pretty accurately represented on website. All shoes come with a dust bag!

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  • 5 / 5 1
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    Very supportive when I had a question, great service, I would recommend!!

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  • 5 / 5 1
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    All the communications were great and thank you for fast delivery

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  • 5 / 5 1
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    “Put the wrong address in and emailed them and they sorted so quickly very responsive .”

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