Customer reviews for sanchoandlola.com

Customer reviews

• 5 / 5 1

  

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  These are quality products made in the USA. Packaging and shipping and delivery are good.

  Review of 6/9/23, following an experience of 5/30/23 by AUDRA Y.

• 5 / 5 1

  

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  I love what Sancho and Lola represents in yhe marketplace. They are about animals and that is their purpose.

  Review of 6/8/23, following an experience of 5/30/23 by SHERI M.

• 5 / 5 1

  

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  My dog gets excited with every box that arrives from Sancho & Lola's Closet!! I'm in love with this store and a repeat customer, since many years now. Why? because I KNOW anything I purchase here is the healthiest choice of toppers & treats for my furry girl, AND, Lynette (and Mitch) often write me personal 'thank you's' or gift us special treats or toys with our order. My GO-TO for anything topper, treat or toy needs. LOVE THIS PLACE!!!!

  Review of 6/8/23, following an experience of 5/30/23 by IRENE M.

• 5 / 5 1

  

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  I was able to find the items in stock and shipping was great.

  Review of 6/7/23, following an experience of 5/22/23 by BRIAN R.

• 5 / 5 1

  

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  High quality dog products. Family owned small business which I like to support!

  Review of 6/4/23, following an experience of 5/26/23 by LORI I.

• 5 / 5 1

  

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  Sancho and Lola has the best quality dog chews and treats. I only buy from here now, because I know I can trust the products for my dog. Most importantly, she loves them!

  Review of 6/4/23, following an experience of 5/26/23 by REBECCA F.

• 5 / 5 1

  

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  This is my favorite shop to get bully sticks from. It’s straight forward and they ship quickly.

  Review of 6/4/23, following an experience of 5/26/23 by MICHELLE V.

• 4 / 5 1

  

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  my dog loves them but I think the new ones are a bit softer and eats them more quickly,

  Review of 6/1/23, following an experience of 5/23/23 by LOUISE G.

• 5 / 5 1

  

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  My two girls love these Bully Sticks. They last longer than the others. They actually fall asleep while chewing. The order was delivered very fast. Love Sancho and Lola

  Review of 6/1/23, following an experience of 5/22/23 by ANNE K.

• 5 / 5 1

  

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  My dog loves these treats. They’re also lower calorie treats than the other treats I used to give her. I’ve been using these to reinforce training and they’re working. I love the fact that this is a single ingredient and low in calories.

  Review of 5/31/23, following an experience of 5/22/23 by JANELLE D.

• 5 / 5 1

  

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  Fast order processing.

  Review of 5/31/23, following an experience of 5/22/23 by LESLIE S.

• 5 / 5 1

  

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  I always receive my orders within just a couple of days.

  Review of 5/31/23, following an experience of 5/22/23 by LINDA L.

• 5 / 5 1

  

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  Great products, fast shipping.

  Review of 5/29/23, following an experience of 5/18/23 by BILL T.

• 5 / 5 1

  

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  Always quick and accurate orders!

  Review of 5/26/23, following an experience of 5/16/23 by TINA C.

• 5 / 5 1

  

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  Very pleased with my order. My dog loves the Monster Bully sticks and they were exactly as described on the site.

  Review of 5/26/23, following an experience of 5/17/23 by MARY H.

• 4 / 5 1

  

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  Good chews, reasonable prices.

  Review of 5/26/23, following an experience of 5/16/23 by SCOTT B.

• 5 / 5 1

  

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  I’ve contacted customer service a few times and every time I have, they were great. They were able to help with my problem or answer my questions. Wonderful customer service.

  Review of 5/24/23, following an experience of 5/15/23 by MICHELE H.

• 5 / 5 1

  

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  Fast response and great service 😁

  Review of 5/24/23, following an experience of 5/15/23 by JEAN H.

• 5 / 5 1

  

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  Fast delivery and love the sale prices. Love the quality of your products.

  Review of 5/24/23, following an experience of 5/15/23 by SANDY K.

• 5 / 5 1

  

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  The navigation is a bit bumpy….hard to navigate. BUT, I’ve been buying from them for years & know what I want, hence I’m used to the site. Their products are great & the selection is the best. We have 3 dogs & we are super careful about healthy treats & chews. The folks at Sancho & Lola know what they’re doing. Shipping is timely and the order is always correct. I plan to be a customer of theirs for as long as we have dogs.

  Review of 5/24/23, following an experience of 5/15/23 by LAURIANNE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best prices on the best bully sticks. Fast shipping, too!!

  Review of 5/24/23, following an experience of 5/15/23 by CATHERINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I did a lot of research before buying pizzles for my pups and Sancho and Lola’s stood out among every other company! They have worked with me and been so good to explain things and get my orders out so fast. Then there is their effort to help the rescue organizations! True humanitarians or should I say Canine-itarians!! Lol!! They’re also all made in USA and Texas!!! I wouldn’t buy from anyone else!

  Review of 5/17/23, following an experience of 4/24/23 by HERMINIO W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  good quality products

  Review of 5/17/23, following an experience of 5/3/23 by MAYA H.

• 5 / 5 1

  

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  I'm a relatively new customer. So far so good on product quality and customer service. Thanks, Susannah

  Review of 5/17/23, following an experience of 5/7/23 by SUSANNAH B.

• 3 / 5 1

  

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  Availability in stock changes and searching for items can be hard, finding what you like when browsing or recording at times is a hassle.

  Review of 5/17/23, following an experience of 4/23/23 by ELLEN S.

  Answer by sanchoandlola.com

  

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  Hi Ellen. Our apologies about out of stock items. Due to a shortage in labor in the USA our suppliers have had issues. We still have lots of different products on the website for you to choose from which we can recommend. We are also working diligently on securing new suppliers and new products. We introduce products and sometimes discontinue them in 90 days if the demand is not there. In the next 60 days we will be in a stronger inventory position.

  Answer by Ellen S

  

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  I understand. I've been a repeat customer for two years since discovering you. We like your products. Despite the website is just hard to navigate we do purchase with consistency. Appreciate your good work and response to the feedback.

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• 4 / 5 1

  

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  High quality and although expensive, the pricing is very competitive. Disappointed that the Bully Sticks are no longer available in 24 inches.

  Review of 5/17/23, following an experience of 5/4/23 by PAUL R.

• 5 / 5 1

  

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  Clear and concise website. It’s very user friendly and easy to navigate.

  Review of 5/17/23, following an experience of 4/28/23 by LYDIA M.

• 5 / 5 1

  

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  Excellent customer service! I ordered and forgot to include my coupon. I emailed them immediately and asked if it be be put on my order. I got an answer back within the half hour and they said they would credit the difference to my account. I will be ordering again.

  Review of 5/17/23, following an experience of 4/22/23 by URSZULA J.

• 5 / 5 1

  

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  Orders are filled and delivered in a timely manner. The package has always arrived in great condition with out and extra packing material. I feel the company is thoughtful in all aspects of their business, which intern, makes me feel good to order from them.

  Review of 5/17/23, following an experience of 4/23/23 by DEMOND S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have always had great service and product from this company. I will continue to purchase from them and do recommend.

  Review of 5/3/23, following an experience of 4/21/23 by KURT J.

• 5 / 5 1

  

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  Sancho and Lola’s provides high quality pet products with excellent customer service

  Review of 5/3/23, following an experience of 4/21/23 by LORI I.

• 5 / 5 1

  

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  Prompt and courteous service.

  Review of 5/3/23, following an experience of 4/21/23 by DARLENE F.

• 5 / 5 1

  

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  Shipping is very quick

  Review of 4/30/23, following an experience of 4/20/23 by DEBRA G.

• 5 / 5 1

  

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  The delivery is super fast. I never had issues with the site, finding what I need, always happy

  Review of 4/30/23, following an experience of 4/21/23 by CAROLYN M.

• 5 / 5 1

  

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  Wonderful company. Consistently great product that my dog loves.

  Review of 4/29/23, following an experience of 4/19/23 by CHRISTIAN R.

• 5 / 5 1

  

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  Easy process

  Review of 4/27/23, following an experience of 4/17/23 by DEAN P.

• 5 / 5 1

  

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  Sancho and Lola always ships quickly and I freguently get special offers and coupons which makes it nice.

  Review of 4/26/23, following an experience of 4/14/23 by KARLA N.

• 5 / 5 1

  

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  Every order from Sancho and Lola is shipped fast and arrives packaged with care. The products are high quality and I keep returning because it’s the best place for chews my dog loves that aren’t filled with bad ingredient.

  Review of 4/26/23, following an experience of 4/15/23 by REBECCA F.

• 5 / 5 1

  

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  Always a pleasure to do business with this company. Highly recommend!

  Review of 4/25/23, following an experience of 4/14/23 by CAROL K.

• 5 / 5 1

  

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  These are the only treats we buy! My dog does not have a lot of health problems but she seems to have a sensitive tummy when we give her most new treats. But she never has any trouble with anything we get from Sancho and Lola. Love these!

  Review of 4/23/23, following an experience of 4/14/23 by CRISTEN S.

• 5 / 5 1

  

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  This company is easy to buy from and their products are my dogs’ favorites. Very happy with how fast they ship too. Great products and service!

  Review of 4/21/23, following an experience of 4/12/23 by DEBI C.

• 5 / 5 1

  

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  Great website accurately describing the products offered.

  Review of 4/20/23, following an experience of 4/10/23 by DOROTHY E.

• 5 / 5 1

  

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  Awesome products.

  Review of 4/20/23, following an experience of 4/7/23 by BRETT M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The quality of the products offered is superior to other providers.

  Review of 4/20/23, following an experience of 4/7/23 by JILL R.

• 5 / 5 1

  

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  Fast, efficient delivery of a quality product!

  Review of 4/20/23, following an experience of 4/9/23 by TEMPY L.

• 5 / 5 1

  

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  Fast response and almost 2-3 day delivery

  Review of 4/19/23, following an experience of 4/8/23 by CHRISTOPHER I.

• 5 / 5 1

  

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  Fast free delivery with no problems.

  Review of 4/19/23, following an experience of 4/9/23 by JAN S.

• 5 / 5 1

  

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  My dogs love the products sold by Sancho&Lola! Thank you so much!

  Review of 4/15/23, following an experience of 4/6/23 by BRADLEIGH B.

• 5 / 5 1

  

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  I got the Sampler Box for large dogs and my pups love it! I am always looking for chews that work for tough chewers and my dogs love bully sticks. But usually the smell. Not these! They hold up well and resist my heavy chewers and no smell. Also the other products in the box are great quality! Amazing treats, quick delivery.

  Review of 4/13/23, following an experience of 4/3/23 by JUAN G.

• 5 / 5 1

  

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  Fast shipping .my dogs love these things.

  Review of 4/13/23, following an experience of 4/3/23 by VICKI A.

• 5 / 5 1

  

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  Always the freshest and most delicious treats. Delivered quickly and my puppies absolutely love everything they produce.

  Review of 4/13/23, following an experience of 4/4/23 by CHRISTOPHER I.

• 5 / 5 1

  

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  I'm very pleased with the website and product. Just wish it could be less expensive.

  Review of 4/12/23, following an experience of 3/31/23 by SABRINA D.

• 5 / 5 1

  

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  Excellent products and the site is easy to navigate. Extremely fast shipping!

  Review of 4/8/23, following an experience of 3/30/23 by ASHLEY M.

• 5 / 5 1

  

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  Easy going through the site and excellent shipping time.

  Review of 4/7/23, following an experience of 3/27/23 by JERRY S.

• 5 / 5 1

  

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  The site is very user friendly and my purchase was delivered quickly. Thank you!

  Review of 4/6/23, following an experience of 3/26/23 by GABRIELA M.

• 5 / 5 1

  

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  Great as usual!!

  Review of 4/6/23, following an experience of 3/28/23 by MAYUMI S.

• 5 / 5 1

  

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  Excellent value and good products. I really appreciate the consistency of quality from order to order. Swapping from another company due to inconsistent product.

  Review of 4/5/23, following an experience of 3/22/23 by MARY S.

• 5 / 5 1

  

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  Easy to find great deals on chews my dog loves.

  Review of 4/5/23, following an experience of 3/22/23 by CATHERINE S.

• 5 / 5 1

  

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  Nice big bully’s; will see how long they last. Pricy but may be worth it if they last. I just gave the first one to my Wheaten for awhile last night. She’s a very aggressive chewer. Online ordering was real easy and was here in just a few days.

  Review of 4/5/23, following an experience of 3/24/23 by ROBERT H.

• 5 / 5 1

  

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  top quality products, packaging, delivery, and customer service

  Review of 4/5/23, following an experience of 3/25/23 by ELIZABETH B.

• 5 / 5 1

  

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  Excellent

  Review of 4/4/23, following an experience of 3/23/23 by MANDY C.

• 5 / 5 1

  

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  My Yorkies love bully sticks. There's a certain type that they can withstand for their tummies. I used to buy them from another company, but they were constantly on back order. So, I took a chance on Sancho & Lola's, and I definitely don't regret my decision! The price and speed of my order has been perfect! I'll be a repeat customer for my bully sticks!

  Review of 4/1/23, following an experience of 3/22/23 by HOLLY L.

• 5 / 5 1

  

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  My dog is still enjoying this bully stick after receiving it almost a week ago. My order came quickly and the product I received is as described on the website. I would buy this again.

  Review of 4/1/23, following an experience of 3/22/23 by LISA L.

• 5 / 5 1

  

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  Our 8 month old lab loves the bully sticks. We just recently tried the new meaty ones and he is crazy about those.

  Review of 4/1/23, following an experience of 3/22/23 by KELLY A.

• 5 / 5 1

  

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  Great site, east to navigate.

  Review of 4/1/23, following an experience of 3/22/23 by DORIS P.

• 5 / 5 1

  

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  My Chihuahua mix loves the treats I get her from Sancho and Lola. She thinks there are treats, I know they are a healthy for her to eat and I find they keep her teeth and gums healthy too. I can easily find what I want on their site and the delivery is fast. I have been buying from them for awhile and am so Happy right along with my wonderful doggie!!!!

  Review of 4/1/23, following an experience of 3/22/23 by SALLY E.

• 5 / 5 1

  

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  Easy to order and website Easy to navigate

  Review of 4/1/23, following an experience of 3/22/23 by DANA B.

• 5 / 5 1

  

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  Easy to use, great and natural treats!

  Review of 3/31/23, following an experience of 3/5/23 by SHELBY B.

• 5 / 5 1

  

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  Our dogs LOVE their products from the elk treats to those long lasting bully sticks! I am spreading the word that this is the place to go for dog gourmet treats!

  Review of 3/31/23, following an experience of 3/21/23 by DEBORAH S.

• 5 / 5 1

  

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  Fast delivery easy check and promo codes!

  Review of 3/30/23, following an experience of 3/14/23 by KATY T.

• 5 / 5 1

  

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  My dog, Magic, loves all their products. The products are easy to order and are received with no hassle.

  Review of 3/30/23, following an experience of 3/12/23 by CAROLE D.

• 5 / 5 1

  

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  Sancho and Lola provides excellent service along with exceptional product. Our boys enjoy being part of the family.

  Review of 3/30/23, following an experience of 3/17/23 by SASHA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Site nav is fine, and delivery is prompt.

  Review of 3/30/23, following an experience of 3/16/23 by DOROTHY E.

• 5 / 5 1

  

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  Everything perfect ty

  Review of 3/30/23, following an experience of 3/10/23 by NANCY M.

• 3 / 5 1

  

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  The bully sticks lasted about 25 minutes. NOT AS GOOD AS THE MEGA MONATERS

  Review of 3/30/23, following an experience of 3/5/23 by ANNE K.

• 5 / 5 1

  

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  Easy to use website, good price, quality treats that my pup loves! She goes crazy for these and her 3 play date pups love them as well. I feel confident that are getting a healthy treat!

  Review of 3/30/23, following an experience of 3/17/23 by STACEY O.

• 5 / 5 1

  

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  OFRN owners shop for the very best. Tried everything and overall they have the best story and products.

  Review of 3/30/23, following an experience of 3/6/23 by SEAN W.

• 5 / 5 1

  

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  I have ordered several items over the past few months, they arrive soon after order placed....never had a mix up, wrong items etc. A wide selection of chews to choose from! Good stuff, decent prices...

  Review of 3/30/23, following an experience of 3/11/23 by ROBERTA G.

• 5 / 5 1

  

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  The site was easy to find what I wanted. The sale price was great and they arrived in less than a week.

  Review of 3/30/23, following an experience of 3/11/23 by KATHYE L.

• 5 / 5 1

  

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  Great products. I primarily ordered for the BullyLok, and was happy with the bully sticks and beef tendons. I am hoping the turkey tendons will be back in stock next time, for my senior girl.

  Review of 3/30/23, following an experience of 3/12/23 by JENNY M.

• 5 / 5 1

  

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  Always easy to work with and provides high quality chews for my dog

  Review of 3/30/23, following an experience of 3/11/23 by LORI I.

• 4 / 5 1

  

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  The bully sticks were great, but took too long. Will be going back to chewy.

  Review of 3/30/23, following an experience of 2/23/23 by TRACI D.

  Answer by sanchoandlola.com

  

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  My apologies about the shipping delay. It arrived 4 days from the date you placed the order. We would love to have you continue as a customer. With Sancho & Lola's Closet you are supporting small business, our cause (Helping rescues), and we promise to deliver premium quality products.

• 5 / 5 1

  

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  Our go to source for bulleys for our two Cavaliers.

  Review of 3/16/23, following an experience of 3/4/23 by DOUGLAS D.

• 5 / 5 1

  

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  The best loved toy at my house. I was so happy to know I finally could replace our first one. My pup is 2 and keeps it with him most of the day.

  Review of 3/13/23, following an experience of 3/2/23 by CHRISTINE D.

• 5 / 5 1

  

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  Please do not stop selling the original turkey tendons, you seem to be the only company that sells the flat single ingredient turkey tendons. These are our dogs (three toy poodles) favorite.

  Review of 3/12/23, following an experience of 3/2/23 by GARY C.

• 5 / 5 1

  

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  one of the nicest items I've ever received from any online order, great products, nicely presented, and a fair price. Will order again and recommend.

  Review of 3/11/23, following an experience of 3/2/23 by ELIZABETH B.

• 5 / 5 1

  

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  Fantastic quality product, quick shipment and great customer service.

  Review of 3/11/23, following an experience of 3/2/23 by DIANA B.

• 5 / 5 1

  

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  My dogs loved these! And I know how healthy these are for them. Very satisfied.

  Review of 3/10/23, following an experience of 2/28/23 by DEBI C.

• 5 / 5 1

  

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  Fantastic communication, quick delivery, products as advertised. Very happy, and have ordered again.

  Review of 3/10/23, following an experience of 2/28/23 by MICKI M.

• 5 / 5 1

  

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  I enjoyed all the items for my boys. I am for sure gonna be ordering again. Their favorites were the Giant Bully Stick and the Peanut Butter beef rolled cheek.

  Review of 3/9/23, following an experience of 2/27/23 by JOHN A.

• 5 / 5 1

  

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  Quick shipping - quality products

  Review of 3/8/23, following an experience of 2/24/23 by DANA B.

• 5 / 5 1

  

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  The best natural chew products for my active dog pack. I am super impressed with their excellent customer service, product quality, and overall business platform. I love this company and what they stand for. I am definitely a life long customer.

  Review of 3/2/23, following an experience of 2/18/23 by JENNIFER G.

• 5 / 5 1

  

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  My Go-To for all four legged furry loves in my home. I am a long time customer, and continue to purchase and purchase every month to keep my girl happy and healthy. Also, the team at Sancho & Lola's are super wonderful. They always include a hand written note with orders, answer any questions immediately and go beyond the beyond to keep me (and their customers) happy. Love this store!!!

  Review of 3/2/23, following an experience of 2/18/23 by IRENE M.

• 5 / 5 1

  

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  I have used Sancho and Lola's Closet for years to purchase bully chews. My dog has IBD and has never had a problem after eating the bully chews. He loves them! This was the first time I ordered directly from Sancho and Lola's Closet. I was very pleased with the process and will continue to order direct.

  Review of 3/2/23, following an experience of 2/19/23 by DONNA M.

• 5 / 5 1

  

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  My Chow Chow is very fussy and she loves the 12 inch bully sticks and treats. The bully sticks are thick, no odor, and she loves them. Super fast delivery as well.

  Review of 3/2/23, following an experience of 2/19/23 by LENORE C.

• 5 / 5 1

  

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  My dog loves the sound that the plush rabbit toy makes. I have never heard such a silly sound. We both go nuts over it.

  Review of 3/2/23, following an experience of 2/20/23 by LISA A.

• 5 / 5 1

  

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  Fast Shipping

  Review of 3/1/23, following an experience of 2/17/23 by MICHAEL H.

• 5 / 5 1

  

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  Fast processing and shipping.

  Review of 2/26/23, following an experience of 2/16/23 by LESLIE S.

• 5 / 5 1

  

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  I am very particular about selecting quality food and treats for my dogs. Sancho and Lola has high quality US made products . Any extra costs over competitors products are worth it for my peace of mind and health of my beloved dogs.

  Review of 2/25/23, following an experience of 2/16/23 by LORA V.

• 5 / 5 1

  

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  Fast, reliable delivery of great products ... our dogs love them!

  Review of 2/23/23, following an experience of 2/11/23 by JOAN C.

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