Customer reviews
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Wonderful customer service. Very polite and knows her stuff!!
Review of , following an experience of by ANONYMOUS L.
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Very helpful and kind
Review of , following an experience of by ANONYMOUS R.
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Great service very polite
Review of , following an experience of by ANONYMOUS G.
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The service was great very nice people.
Review of , following an experience of by EULALIA C. *
*Pseudonymized data at the request of the author
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Krista is great! She always gets me taken care of getting rings cleaned and checking my rings. She is soo friendly and have come back to this Pueblo store several times to make purchases. Thank you Pueblo Riddles store!
Review of , following an experience of by ANONYMOUS R.
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Sami and Rachel were absolutely amazing in assisting us with the perfect ring! They made me feel very informed, and always were giving me the best price! Hands down the best experience I’ve ever had
Review of , following an experience of by ANONYMOUS J.
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Good
Review of , following an experience of by ROWLAND C. *
*Pseudonymized data at the request of the author
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I worked with Chance Braveheart in the Grand Junctiom Mesa Mall location and she is wonderful! She went out of her way to help me design my wedding rings. She was professional, friendly, kind and helpful. She is incredible and Riddles is lucky to have her as an employee.
Review of , following an experience of by ANONYMOUS C.
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Matthew is always so professional and helpful. Will continue to use him for all our jewelry needs.
Review of , following an experience of by ANONYMOUS K.
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Megan T. Was awesome! I brought my ring in for a cleaning and she got it looking brand new again
Review of , following an experience of by ANONYMOUS F.
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Service was exceptional. Very pleased with the whole process.
Review of , following an experience of by TOM S.
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Great communications about the order & received in a timely manner
Review of , following an experience of by REDA R.
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B/c Riddle’s jewelry has a shop in our local mall, if an online ordered item doesn’t please me I know it can be returned locally with no packaging and/or return shipping charges
Review of , following an experience of by KATHLEEN J.
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Megan T was a wonderful help while picking out a chain for my husband. She was very knowledgeable and kind throughout the whole process.
Review of , following an experience of by ANONYMOUS J.
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Brenda was amazing help today helped me out with a really nice Bolivia set
Review of , following an experience of by ANONYMOUS J.
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They were so quick and efficient and fixing my sons watch and didn't charge us. They did amazing job
Review of , following an experience of by ANONYMOUS H.
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Dawnell ordered our ring. She did a perfect job. We could not have had better help!!
Review of , following an experience of by ANONYMOUS K.
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Very attractive and loving the ring!
Review of , following an experience of by CLARA R. *
*Pseudonymized data at the request of the author
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My ring arrived with in 48hrs of ordering. Before my card was even charged!! I can't believe how beautiful my ring is I love it!
Review of , following an experience of by MELYNDA M.
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Product as described and she loves it. The only disappointment I had was with the shipping. USPS was three days behind getting it to me and almost missed her birthday.
Review of , following an experience of by NATHAN S.
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Megan did such an amazing job! She was very kind and helpful!
Review of , following an experience of by ANONYMOUS J.
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Everyone at Riddles is so nice! They did such a nice job on fixes my Lindy star ring that originally belonged to my grandmother. I wouldn’t hesitate to go back there for any repair job or to purchase any jewelry.
Review of , following an experience of by ANONYMOUS T.
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Brenda was absolutely amazing, super friendly and really knowledgeable, always willing to help
Review of , following an experience of by ANONYMOUS R.
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Amazing help! Very sweet
Review of , following an experience of by ANONYMOUS J.
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Megan & Megan were outstanding! Excellent customer service
Review of , following an experience of by ANONYMOUS B.
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I honestly fell in love with this store , I even got my engagement ring here ! They've definitely made a coustmer out of me and my fiance loves the products too! So excited to receive a gift for him from them. Absolutely stunning!
Review of , following an experience of by KYRA G.
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I love my necklace. It came it a timely manner! Thanks again! I’ll be back for more Jewelry. Reasonable price.
Review of , following an experience of by EMILY W.
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Everyone at Riddles was very helpful when i was shopping for an anniversary ring for my wife
Review of , following an experience of by ANONYMOUS D.
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The site is easy to navigate and find what you are looking for.
Review of , following an experience of by ALLEN S.
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Very professional and fast!
Review of , following an experience of by ANONYMOUS J.
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Great service
Review of , following an experience of by ANONYMOUS M.
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Jon is fabulous at cleaning, and he’s very nice, I appreciate the riddles crew
Review of , following an experience of by ANONYMOUS M.
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Great service and very friendly people
Review of , following an experience of by ANONYMOUS C.
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They cleaned my jewelry very well and were very nice
Review of , following an experience of by ANONYMOUS A.
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The cleaning was bomb
Review of , following an experience of by ANONYMOUS E.
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Great service
Review of , following an experience of by ANONYMOUS N.
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Saw you at the H & G show!! Thanks for your great customer service!
Review of , following an experience of by ANONYMOUS M.
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So polite
Review of , following an experience of by ANONYMOUS T.
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Adding amazing super nice
Review of , following an experience of by ANONYMOUS N.
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Service was great jeweler was kind and had a great willingness to help.
Review of , following an experience of by ANONYMOUS N.
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Amazing service fast my ring is sparkling better than it has since my wedding day
Review of , following an experience of by ANONYMOUS B.
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Friendly and helpful
Review of , following an experience of by ANONYMOUS D.
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Was open to any question we did have and very kind and helpful!
Review of , following an experience of by ANONYMOUS E.
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Awesome service helped adjust my watch. Thank you!
Review of , following an experience of by ANONYMOUS J.
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love the price and the product
Review of , following an experience of by ANA E.
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Megan T offered me a free ring cleaning and was very kind!
Review of , following an experience of by ANONYMOUS R.
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Great customer service
Review of , following an experience of by ANONYMOUS K.
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Great service
Review of , following an experience of by ANONYMOUS T.
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Nick at the store was truly a "gem". He was instrumental in assisting us with picking out our engagement ring. and very patient as well. We only went back to the store for our purchase because of him. Thank you Nick!!
Review of , following an experience of by ANONYMOUS L.
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Joe is very knowledgeable and always provides amazing customer service when I visit Riddles in Lincoln!
Review of , following an experience of by ANONYMOUS V.
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Excellent price quick shipping
Review of , following an experience of by TONY K.
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Employees at Riddles are very kind and helpful
Review of , following an experience of by ANONYMOUS D.
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Milena did such a good job taking care of me and finding the perfect gemstone ring that I've been wanting. She explained everything so well. I ended up leaving and had to come back, just because her service was awesome and she also had a similar taste in jewelry.
Review of , following an experience of by ANONYMOUS L.
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My husband and I come to see Valary. She does a great job, remembers us, and treats us well. She also gives great advice on jewelry.
Review of , following an experience of by ANONYMOUS A.
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Easy to navigate site.
Review of , following an experience of by DELORIS P.
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The navigation of this site is super easy. I ordered jewelry on a Wednesday, and received my order on Saturday! Super fast shipping!
Review of , following an experience of by TRACY R.
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Vivian & Matthew provided EXCELLENT customer service while trying to get my mother in laws rings repaired. They were so very kind and thorough with their explanations. Very knowledgeable with jewelry! Thank you for everything Vivian & Matthew!
Review of , following an experience of by ANONYMOUS O.
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Excellent service with showing me different rings.
Review of , following an experience of by ANONYMOUS A.
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Lauren’s J very satisfied with her service. Extremely helpful!
Review of , following an experience of by ANONYMOUS G.
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Megan T. Jay Burg were incrediblily helpful. Thank you!
Review of , following an experience of by ANONYMOUS A.
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All wonderful staff ! But especially a shoutout to Megan T for all of her help!
Review of , following an experience of by ANONYMOUS A.
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Valerie was lovely to work with and gave wonderful recommendations!
Review of , following an experience of by ANONYMOUS J.
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Besides beautiful jewelry and great customer service by Adam, I was able to get some jewelry repaired with short notice by Dalton. Hats off to Riddle‘s and the convenience of being located in the mall!
Review of , following an experience of by ANONYMOUS C.
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The staff were absolutely amazing. Kristen, Matthew and Tiffany! Thank you for making wedding ring shopping so easy. We love our rings.
Review of , following an experience of by ANONYMOUS D.
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The most friendly, efficient and courteous service I’ve had in years. I absolutely recommend Riddles jewellery
Review of , following an experience of by ANONYMOUS R.
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None
Review of , following an experience of by ANONYMOUS C.
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Easy to find by search (I already knew what ring I was looking for). I ordered the wrong size, but I sent a message on the site, and they immediately changed the size for me. All I had to do was tell them the order number and the size change. They then emailed me to let me know it was done. Customer service was great in store and online. Would recommend riddles to anyone!
Review of , following an experience of by BRIANNAH N.
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Amazing, and always so kind!
Review of , following an experience of by PRECIOUS R. *
*Pseudonymized data at the request of the author
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Very kind staff fantastic customer service ❤️
Review of , following an experience of by ANONYMOUS A.
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They are super helpful and sweet
Review of , following an experience of by ANONYMOUS S.
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Free ring cleaning
Review of , following an experience of by ANONYMOUS A.
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Wonderful service !! Very personable and helpful!!
Review of , following an experience of by ANONYMOUS M.
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Friendly and helpful people
Review of , following an experience of by ANONYMOUS A.
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They cleaned my ring beautifully and were so helpful
Review of , following an experience of by ANONYMOUS A.
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Excellent as always.
Review of , following an experience of by WILLIAM D.
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amazing to work with
Review of , following an experience of by ANONYMOUS E.
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Very kind! I appreciated all the education on stones
Review of , following an experience of by ANONYMOUS A.
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Grate!!
Review of , following an experience of by ALEXANE C. *
*Pseudonymized data at the request of the author
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Great experience!
Review of , following an experience of by ANONYMOUS J.
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They have a great staff. Very helpful and informative. They go the extra mile for you. They would be first on my list When I had needs or a jeweler.
Review of , following an experience of by ANONYMOUS D.
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Very good service. So nice!
Review of , following an experience of by ANONYMOUS V.
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Very pretty rings and great customer service!
Review of , following an experience of by ANONYMOUS M.
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Great costumer service. Love the way they work with people!
Review of , following an experience of by ANONYMOUS J.
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Matthew was very friendly and helpful. Hos customer service was excellent.
Review of , following an experience of by ANONYMOUS J.
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Every experience with Riddles has been amazing from Apache mall in Rochester to the booth at the Mankato bridal event! Very kind and helpful employees!
Review of , following an experience of by ANONYMOUS K.
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Great
Review of , following an experience of by ANONYMOUS H.
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Megah C helped a ton thank you!
Review of , following an experience of by ANONYMOUS M.
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Very friendly staff
Review of , following an experience of by ANONYMOUS S.
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Tiffany was amazing! Definitely 10/10 recommend!
Review of , following an experience of by ANONYMOUS M.
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Great experience talking to the people at Riddles!
Review of , following an experience of by ANONYMOUS K.
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Pretty quick turnaround and very affordable when I needed to get my engagement ring and wedding band soldered together!
Review of , following an experience of by ANONYMOUS K.
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People are awesome
Review of , following an experience of by ANONYMOUS A.
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Great ring cleaning
Review of , following an experience of by ANONYMOUS R.
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Beautiful rings. Great customer service
Review of , following an experience of by ANONYMOUS H.
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Megan was so helpful today, in love with both of the rings that I picked out so far!!!!
Review of , following an experience of by ANONYMOUS S.
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Everything was nice
Review of , following an experience of by ANONYMOUS D.
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I have gotten a ton of jewelry from Riddles! Absolutely wonderful service and jewelry!
Review of , following an experience of by ANONYMOUS N.
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Love the website for ordering online.
Review of , following an experience of by DIANE C.
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Thank you so much for everything Megan!
Review of , following an experience of by ANONYMOUS H.
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Great ring cleaning service.
Review of , following an experience of by ANONYMOUS B.
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I like that they have a website so I can order online and find what I’m looking for. It saves me a lot of time and don’t have to drive to into town to the nearest store..
Review of , following an experience of by DIANE C.
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Best customer service from Megan Thomazin and Beverly Puckett
Review of , following an experience of by ANONYMOUS E.
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Great customer service
Review of , following an experience of by DOLLY H. *
*Pseudonymized data at the request of the author
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Very helpful and nice to work with. Highly recommend Riddles jewelry Rimrock Mall
Review of , following an experience of by ANONYMOUS K.
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10/10 would definitely recommend!! Tasha is absolutely wonderful! Super helpful :)
Review of , following an experience of by ANONYMOUS B.
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Megan T is absolutely amazing!
Review of , following an experience of by ANONYMOUS A.
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Very satisfied
Review of , following an experience of by REBECCA P.
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I love this jewelry store. They have a great selection and had just what I waas looking for. The shipping time was awesome! I'll be back!
Review of , following an experience of by LINDA K.
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Amazing service!!
Review of , following an experience of by ANONYMOUS S.
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It got delivered very quick and when I needed it to be shortened they did it for free
Review of , following an experience of by ELVIE S. *
*Pseudonymized data at the request of the author
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Great ring cleaning service!
Review of , following an experience of by ANONYMOUS A.
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great!
Review of , following an experience of by ANONYMOUS K.
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Very easy
Review of , following an experience of by FRANCISCO B. *
*Pseudonymized data at the request of the author
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The jewelry seller was wonderful to work with!!
Review of , following an experience of by ANONYMOUS H.
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Amazing product
Review of , following an experience of by ANONYMOUS K.
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My partner got my engagement ring from Riddles and I couldn’t be happier. We recently went to the wedding event in Mankato and I really appreciate the ring cleaning :)
Review of , following an experience of by ANONYMOUS H.
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PERFECTLY PERFECT
Review of , following an experience of by SCOTT S.
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Wonderful service! Very helpful!
Review of , following an experience of by ANONYMOUS C.
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Sent me the wrong ring. Bought the same one in the store and the one online was a smaller carat
Review of , following an experience of by MELANIE H.
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Great!
Review of , following an experience of by RON K.
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I order online periodically and love the service and items I receive
Review of , following an experience of by VALERIE S.
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Brenda was a huge help, super great and so kind:)
Review of , following an experience of by ANONYMOUS R.
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Well, the website stated it would take 4-6 weeks to make, ship, and process. Fast forward 4 months later it arrives at my door without an email or tracking stating that it was shipped. The jewelry was nice, but when I talked to cs, it felt like i was a burrden wondering where my product that i paid for was. Idk if I’ll buy from these guys again
Review of , following an experience of by JUSTIN C.
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Was excellent
Review of , following an experience of by ANONYMOUS S.
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Very wonderful staff! Very helpful and helped me with my watch without hesitation. Very good pricing on their items. I would highly recommend the Sioux City location in the mall. I believe the lady that helped me her name was Nicole if I’m not mistaken, but very nice and kind if you are looking for jewelry, please contact them.
Review of , following an experience of by ANONYMOUS A.
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Service is amazing Abby was so great took her time in helping me and made it a great experience
Review of , following an experience of by ANONYMOUS K.
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Krysta and Brenda were very professional and friendly. They were both very helpful to meet my expectations. I will definitely be back for future shopping and referrals to friends and family
Review of , following an experience of by ANONYMOUS M.
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Very helpful and super nice:)!
Review of , following an experience of by ANONYMOUS Y.
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I ordered this for my wife from your online mobile version of your store. It was super simple and the search words i used would have put a hic-up in googles search engine! Thank you for responding to my emails about my purchase also! My wife loved the ring!
Review of , following an experience of by MARCUS S.
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My wife loves her new necklace
Review of , following an experience of by LEONARD H.
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Easy to find what I wanted. Arrived quickly.
Review of , following an experience of by HOLLY A. *
*Pseudonymized data at the request of the author
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Matt was great!!
Review of , following an experience of by ANONYMOUS N.
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Meagan T and Beverly were so helpful with the updating of my warranty on two of my rings and also helping my wife and I find a chain necklace that fit perfectly! We always appreciate the help and service, but Megan T and Beverly made a great team helping us today with everything we needed!
Review of , following an experience of by ANONYMOUS A.
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Fabulous customer service.
Review of , following an experience of by ANONYMOUS R.
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I absolutely love this store my first store was in the mall in Bozeman, Mt. Took a couple trips until i made a purchase never was pressured. I've never had any bad experience with this company always stood by their product. I've sent my ring off twice and i believe once they replaced it and gave me a brand new one. THIS IS THE ONLY JEWELRY STORE I BUY FROM.PERIOD
Review of , following an experience of by JAMISON L.
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I am happy with the new ring that Ben helped us to buy. He was very informative and offered many different options for us to consider. He told us about the website to go shopping and make sure we had the time to review several different options. He was a very good at his job and wouldn’t hesitate to go back if we need anything else. Very happy!
Review of , following an experience of by ANONYMOUS K.
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Ken was awesome to work with!
Review of , following an experience of by LINA H. *
*Pseudonymized data at the request of the author
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Such a friendly and knowledgeable staff! They made us coming in such a great experience.
Review of , following an experience of by ANONYMOUS M.
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Great service. Megan was very professional
Review of , following an experience of by ANONYMOUS M.
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Brenda was great and very helpful
Review of , following an experience of by ANONYMOUS A.
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Great customer service, extremely professional and friendly! I would come back and recommend friends and family to Tiffany.
Review of , following an experience of by ANONYMOUS J.
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Joe was great! Helped me pick out a pendant, gift wrapped it, then helped me again when I changed my mind and purchased something different, wrapping that as well.
Review of , following an experience of by ANONYMOUS C.
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Joe was the absolute best and most helpful ever! He had great advice and showed me exactly what i was looking for and more
Review of , following an experience of by ANONYMOUS J.
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Amazing service as usual! I will continue to shop there
Review of , following an experience of by ANONYMOUS J.
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Brenda was great
Review of , following an experience of by ANONYMOUS J.
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Always satisfied with customer service here won't shop for jewelry anywhere else.
Review of , following an experience of by ANONYMOUS D.
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My wife loved it
Review of , following an experience of by DANNY L.
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Great service
Review of , following an experience of by KAMREN D. *
*Pseudonymized data at the request of the author
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Wrapped my gift for me.
Review of , following an experience of by STACEY T. *
*Pseudonymized data at the request of the author
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My daughter was very pleased with the necklace. It is beautiful.
Review of , following an experience of by PRISCILLA T.
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Was helped by an extremely helpful young lady. No complaints here.
Review of , following an experience of by ANONYMOUS A.
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Very helpful
Review of , following an experience of by PRESTON H. *
*Pseudonymized data at the request of the author
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Lovely employees
Review of , following an experience of by ANONYMOUS S.
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Very good! Very happy! Megan T. Was great
Review of , following an experience of by ANONYMOUS D.
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Great Company to do business with
Review of , following an experience of by GARY W.
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I bought the large heart necklace. It is awsome. We bought jewelry from you folks last August in Cheyenne area. Really impressed with your staff so I tried your internet sales.. A plus service and your prices great.
Review of , following an experience of by THOMAS K.
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Laurenda J was very helpful and patient, informative
Review of , following an experience of by ANONYMOUS R.
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Chance was the freaking best, made my visit soon easy
Review of , following an experience of by ANONYMOUS T.
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I was pleasantly surprised with the ease and quickness of my order. I had no difficulties and was able to track the progress of the shipment.
Review of , following an experience of by SIDNEY R.
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Best experience I’ve had in a jewelry store. No high pressure tactics. Joan was very helpful.
Review of , following an experience of by ANONYMOUS R.
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Excellent service ! Helped me find my items gave me options plus sings good will come back soon
Review of , following an experience of by DEAN R. *
*Pseudonymized data at the request of the author
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Megan T. was very helpful and found a ring that matched what I was looking for right away.
Review of , following an experience of by ANONYMOUS D.
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Joe and Megan were great and helped with all my jewelry needs.
Review of , following an experience of by ANONYMOUS G.
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Fast
Review of , following an experience of by LYNN R. *
*Pseudonymized data at the request of the author
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Very patient and helpful with finding the perfect piece of jewelry for my girlfriend
Review of , following an experience of by XZAVIER L. *
*Pseudonymized data at the request of the author
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The staff is amazing. I am very happy with the service I got.
Review of , following an experience of by ANONYMOUS C.
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I always receive great, personalized service! The staff is very Courteous, knowledgeable, and welcoming.
Review of , following an experience of by ANONYMOUS K.
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The staff was friendly and helpful with all our needs
Review of , following an experience of by ANONYMOUS V.
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This was my first time ordering from Riddle's---and it won't be my last. High quality jewelry and fast delivery.
Review of , following an experience of by PAMELA C.
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Amazing service from Matt
Review of , following an experience of by ANONYMOUS M.
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Angie was super helpful! I will definitely be back for more pandora charms
Review of , following an experience of by ANONYMOUS J.
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Everything done in a professional manner
Review of , following an experience of by ANONYMOUS T.
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Great to work with.
Review of , following an experience of by NATHAN S.
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The ladies there were amazing!!!
Review of , following an experience of by ANONYMOUS A.
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Krysta Was Excellent, very helpful and a very nice woman
Review of , following an experience of by ANONYMOUS C.
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Joe & Jay are amazing and helped me tremendously while I was visiting Riddles, helping me cut off a ring that was stuck and showing me beautiful rings to replace it with. I will be back.
Review of , following an experience of by ANONYMOUS T.
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Es muy amable mateo.
Review of , following an experience of by ANONYMOUS K.
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Brenda hall was very helpful very kind
Review of , following an experience of by ANONYMOUS S.
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The staff at Riddle’s Jewelry were wonderful to work with. They were so helpful and went above and beyond to find what I was looking for as a birthday gift for our granddaughter. I can’t wait to send them a picture of her happy smile when she opens her gift. I’ll definitely be a return shopper!
Review of , following an experience of by ANONYMOUS J.
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Easy to navigate. No issues.
Review of , following an experience of by TERASINA H.
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This necklace is so pretty, and a good value. The online ordering was a breeze and it wasn't even a week before it was in my hands. All around a good experience.
Review of , following an experience of by SUSAN L.
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Thank you, Matt. Always great service
Review of , following an experience of by ANONYMOUS C.
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Michelle welcomed us right away, she spent all the time with us trying all the things and treating us fairly. ❤️ We are grateful for her quick service and kindness. Looking forward to our orders and to come back to try something new!
Review of , following an experience of by ANONYMOUS A.
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Love the earrings!! Now I have a full set - earrings, ring, necklace.
Review of , following an experience of by LORI B.
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Simple and professional
Review of , following an experience of by ANONYMOUS L.
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Love my ring!
Review of , following an experience of by KATHY H.
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Their team is friendly, helpful, not pushy and we always find what we’re looking for in their store. Highly recommend!
Review of , following an experience of by ANONYMOUS L.
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Jon was very knowledgeable and definitely helped me find a purchase that will last a lifetime!
Review of , following an experience of by GAYLORD S. *
*Pseudonymized data at the request of the author
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We were attended very well and the service was excellent.
Review of , following an experience of by ANONYMOUS J.
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Beret was beyond helpful - top-notch customer service from acknowledging me when I walked in, even though she was with customers, to helping me repair an item I did not purchase as Riddles. Highly recommend.
Review of , following an experience of by ANONYMOUS B.
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Awesome selection of watches, and superb customer service!! The sales lady was so kind, patient, and knowledgeable!! Thank you, we will be repeat customers for sure!
Review of , following an experience of by ANONYMOUS A.
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Excellent service
Review of , following an experience of by EDWIN B.
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Jay is awesome! Very knowledgeable and friendly!
Review of , following an experience of by ANONYMOUS K.
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Megan T. was awesome!!!
Review of , following an experience of by ANONYMOUS L.
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Brenda did a great job cleaning my engagement ring, she was super friendly and provided great service!
Review of , following an experience of by ANONYMOUS K.
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Brenda is extremely helpful, and polite! I would definitely recommend!
Review of , following an experience of by ANONYMOUS M.
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I just love the design and the detail of the ring. Makes me want to buy one for my daughter and daughter in law too.
Review of , following an experience of by DIANE C.
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What review are you guys asking me about? It’s almost been eight days now and I have not received my packages yet and you guys told me it took 3 to 5 business days to deliver. I Don’t got an item to review about.
Review of , following an experience of by RICARDO T.
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At the women's expo he did a fantastic job cleaning my ring!
Review of , following an experience of by ANONYMOUS M.
Reviews displayed in chronological order