rawshorts.com

Customer reviews for rawshorts.com

1.6 / 5 1

Calculated from 5 reviews obtained over the last 12 months

234 reviews since 18/09/2017

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Information rawshorts.com

  • Company

  • Description

    Do it yourself - really. Raw Shorts gives you everything you need to make an explainer video animation, right at your fingertips. do it yourself presentation video ...

  • Address

    1010 NE 2nd Ave FL33132 Miami

  • Website

    http://www.rawshorts.com/

  • Category

    Other

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Customer reviews

  • 1 / 5 1
    Edit Flag

    I paid for a subscription based upon your site that claimed videos could be created from text. That feature has not worked for me at all and I've received only one automated response from tech support since 2/7 when I contacted you. If the product doesn't work I will be disputing any and all charges and will review you as false advertising practices. I really like how the product produces content and am very hopeful that someone will help me to find out why the video portion is not working.

    Review of , following an experience of by

  • 1 / 5 1
    Edit Flag

    They have no support. It is bugged as hell.You can't render if private ffs.No one in the business is so bad at having customers in this industry. Money back is the only thing that I need because the tool doesn't work

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  • 2 / 5 1
    Edit Flag

    Rawshorts is a terrible product with a very hard to use interface. The program does not work half the time and the features offered are outdated. Save your money and time. There are much better options available in the market.

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  • 2 / 5 1
    Edit Flag

    need a lot of improvements

    Review of , following an experience of by

  • 2 / 5 1
    Edit Flag

    It dropped some elements which are necessary for the purpose of the video.

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  • 4 / 5 1
    Edit Flag

    This is my second time to subscribe Rawshorts. There are lot of improvement and extra videos I can choose from.

    Review of , following an experience of by

  • 5 / 5 1
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    So far our experience has been outstanding. Looking forward to using it more.

    Review of , following an experience of by

  • 5 / 5 1
    Edit Flag

    Great tool!

    Review of , following an experience of by

  • 3 / 5 1
    Edit Flag

    while the interface at first seems smooth, there are some glaring issues with how it works, how it renders, and how the browser updates its content. the lack of autosave is a deathwish for any SaaS in 2022. there is also the inelegant credit expiration experience where if you run out of credits -- or the expire -- you can no longer view your existing paid-for videos. that is a manufactured painpoint intended to innocently push you to upgrade. and lastly the customer service (aka bruno) is ultimately really good but frustratingly slow and purposefully obfuscating at times.

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  • 1 / 5 1
    Edit Flag

    We already paid and we can’t export our videos

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  • 1 / 5 1
    Edit Flag

    Extremely bad experience, waiting for hours to download video

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  • 1 / 5 1
    Edit Flag

    They don’t answer you in a timely manner through email and they don’t have a live person to speak with. Rawshorts have a lot of bugs to it. They don’t even do videos to help a customer out. It’s to much money to pay for no personal service.

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  • 1 / 5 1
    Edit Flag

    Export does not work.

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  • 1 / 5 1
    Edit Flag

    Entered coupon rate - all good - then they charge you full amount - very bad. Still trying to figure out how to get money back...

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  • 2 / 5 1
    Edit Flag

    I was charged a higher amount than expected. I tried to contact the support but never received reply. The tool has some nice features but is very slow when editing and videos have some issues after rendering.

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  • 4 / 5 1
    Edit Flag

    I was a good software but I only needed it for one school project.

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  • 1 / 5 1
    Edit Flag

    Software issues and poor customer service, they seem to think that you're the problem rather than them

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  • 2 / 5 1
    Edit Flag

    software is so and so and after I payed the account just came back to free for some minutes

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  • 5 / 5 1
    Edit Flag

    simply and fast

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  • 5 / 5 1
    Edit Flag

    Solo he batallado para agregar una lámina a un video ya renderizado.

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  • 3 / 5 1
    Edit Flag

    This experience was like pulling teeth: excruciatingly painful. The end product is nice, but this site was much easier to use when I first tried it in 2016. Doing video editing in a browser (presumably running JavaScript) is incredibly taxing for a computer's resources: the fan on my 2019 8-core MacBook Pro spins constantly whenever I'm on rawshorts.com. The web site response is glacial. Either missing or incredibly hard to find/use are simple things like an "undo" feature or the ability to copy and paste text from one scene to another. Even though I like where things ended up, I cannot recommend this site to anyone who is unwilling to invest multiple days into a process that should take a few hours.

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  • 1 / 5 1
    Edit Flag

    Very bad. Extremely glitchy. I have emailed to ask for a refund.

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    Answer by rawshorts.com
    Flag

    Hi there, I've looked into our support platform and haven't found any tickets under louisa@getpositive.com.au, is it possible you were using another email address to make your request? If that's the case please provide the support ticket number so we can follow your case and solve it. Customer support is very important for us. Thanks!

    Answer by Lincoln W
    Flag

    hi there. i was not given as ticket number, just Thanks for reaching out Someone will get back to you soon

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  • 2 / 5 1
    Edit Flag

    Though I like this product, I was horrified I had to upgrade to a $90 a month plan -- and I only found this out once my video was finished and ready to export. The fact some features are more expensive was not transparent -- there should be a pop-up or the features should be greyed out. You shouldnt be allowed to compile your project only to find out you need to pay double in order to use it. I'm definitely going to cancel in the coming weeks.

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  • 2 / 5 1
    Edit Flag

    website and online editor quite buggy. video export is not working as expected, background assets are not being exported. customer service with slow response time and unable to fix the problem.

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  • 1 / 5 1
    Edit Flag

    O site não possui versão traduzida para o português corretamente, além de travar excessivamente!

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  • 4 / 5 1
    Edit Flag

    No technical worries for the moment

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  • 1 / 5 1
    Edit Flag

    I paid and I cannot use the feature "render". It says my plan does not include this feature.

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  • 5 / 5 1
    Edit Flag

    Software allow me to create a resume video in under an hour and upload to vimeo allowing me to embed and link to a custom landing page.

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  • 1 / 5 1
    Edit Flag

    muy mala no me deja cancelar mi suscripción y me cobro de mas

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  • 5 / 5 1
    Edit Flag

    Una aplicación que toma poco tiempo en aprender a utilizar y crea presentaciones de muy buena calidad

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  • 2 / 5 1
    Edit Flag

    Gentlemen there is not a single help, to be able to make us understand better, how to work with the program. So we waste a lot of time, with tests that are useless! If there is no help, we prefer to return the soft.

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  • 3 / 5 1
    Edit Flag

    Text to video has glitches Preview is Blank on side lines and does not allow you to go back and edit the text once you enter the Scenes edit mode. Saving does not allow you to give it a name. I tried on MS Edge and Google Chrome. Other saved content renders 404 error when selecting edit from dropdown list. Uploading your own images does not work. Will not show up in your Media Library once you upload from computer, Select image , Click OKAY.. Rawshorts grey out the upload button and no image is there. I had to remember what I typed and start all over. I recommend anyone using this to save time.. Write your narrative in Word, then Paste into Rawshorts , just in case you have to create another one if it does not translate well in Scene Edit Mode. DO NOT USE symbols to emphasize a work like (**NEW**).. She will pick that up and say ampersand instead of just showing as text. Overall, you have to play around with it, or start over to get your explanation out. That's what I"m doing now. Closing all browsers, Shut Down and Open it back up and start from scratch again. Hope this works!

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  • 4 / 5 1
    Edit Flag

    Great package

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  • 1 / 5 1
    Edit Flag

    The site does not do what it says. Please stay away from it. They have stolen my $200

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  • 1 / 5 1
    Edit Flag

    Offered me 50% off, but discount wasn't applied. No contact from them after I emailed. And now, after trying to cancel my account, every time i go back in, my card details have reappeared. Cancel again, same thing happens. Am going to open dispute with my bank. Terrible company.

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  • 1 / 5 1
    Edit Flag

    They denied a cash return just 30 seconds after the purchase. They are not customer oriented.

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  • 1 / 5 1
    Edit Flag

    Many problemas without answer yet.

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  • 3 / 5 1
    Edit Flag

    Problems with payments. I have accepted to maintain my accont an offer of 50% off payment monthly and in the next month the value didn't have any descount. Ihave writen to the chat/email service from Rawshorts and I haven't received any answer.

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  • 1 / 5 1
    Edit Flag

    NÃO CUMPRE SUAS PROMESSAS, PAGUEI PLANO MENSAL, JÁ NO PRIMEIRO VIDEO DA ERRO, AI TENHO QUE ESPERAR VIDEO REINDERIZAR... ISSO É UM ABSURDO, NÃO RECOMENDO, E VOU BUSCAR MEUS DIREITOS.

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  • 2 / 5 1
    Edit Flag

    In my opinion was the worst purchase because I didn't work as well as expected. I had lot of technical issues.

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  • 1 / 5 1
    Edit Flag

    Problemas en; -La edición de texto salen otras palabras que ni siquiera escribí, borra o las cambia de orden, un caos completo -No graba a pesar de pulsar cada que realizo un cambio la opción grabar "salvar". -No permite compartir, confiada en que compre el paquete, utilice la opción y perdí el trabajo realizado porque de 13 diapositivas, grabo 6, h las otras no corresponde al trabajo realizado, Pésimo, necesito solución, enormemente perjudicada, esfuerzo económico para adquirí el paquete pero am la fecha es un desastre.

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  • 1 / 5 1
    Edit Flag

    no puedo trabajar en el canvas de mi proyecto!!!!!

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  • 4 / 5 1
    Edit Flag

    This is a really cool and simple tool to use. However, there are glitches still in the software. I've used this software in the past and was hoping some of the glitches would have been resolved. For example, if you generate a video from a script, and then want to make a change to the script, the voice that was originally used, is not available. So basically, you have to start all over. So make sure your script is final before make any graphic or any other changes.

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  • 2 / 5 1
    Edit Flag

    The tool is unstable, very slow and is common work on the same thing again and again because the project loses information, elements, objects, etc

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  • 4 / 5 1
    Edit Flag

    GREAT software for anyone who wants to make animated videos quickly and easily. Also a really broad range of video footage available which justifies the price. Only issue has been content not saving properly and losing work a couple of times. Recommend you hit SAVE often!

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  • 2 / 5 1
    Edit Flag

    First the layouts were only viewable threw about three inches on my computer screen. THEN I tried the free download, couldn't download the video I spent two days making. I bought the subscription and still can't download my video. I contacted customer service and he wasn't helpful. He finally just downloaded it him self and sent me my video via link and then ended our conversation. I will not to continue to pay for a service that does't work properly and customer service won't help appropriately!

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  • 1 / 5 1
    Edit Flag

    A lot of problems rendering the videos, app not working properly when adding or deleting something, objects and texts appear moved once you render the video. When you want to render it just gets stuck at 5% and never load, you have to write and email to support so they can solve it, you can do anything. Very bad experience.

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  • 1 / 5 1
    Edit Flag

    I made a great video using the free plan. The only major disappointment was the inability of raw shorts to add sound effects on an additional audio track. When I paid to render the video and export it without watermarks and in HD, the whole platform froze up and could not render my video. So I paid $100 and received nothing in exchange. This platform needs major upgrades before it is ready for commercial use.

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  • 1 / 5 1
    Edit Flag

    Didn’t cancel my subscription when I pressed the button over 5 times, didn’t let me Share & Export my video even after I paid for an extra month. Overall, a really bad experience and I don’t think that I would recommend to other people.

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  • 5 / 5 1
    Edit Flag

    Excelente ferramenta para produção de vídeos rápidos e animados.

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  • 5 / 5 1
    Edit Flag

    Easy to handle, very intuitive and simple. great editing options. Congratulations

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  • 3 / 5 1
    Edit Flag

    Sometime, Some function (like text) have to be done twice before it works.

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  • 2 / 5 1
    Edit Flag

    I am only not giving them 1 star because in theory they have a great product, i mean it has a solid foundation. If you barely use it and am only looking to create very basic, simple, simple videos then you may not notice one big thing. The platform is super unstable and very, very, very glitchy. If you are working on a longer project prepare to be very annoyed, I am talking imagine the most annoying sound you can ear that makes you want to curl up in a ball. Yes, that kind of annoying. To make matters worse they may have the worst CUSTOMER SUPPORT i have ever experienced. I have worked in executive management for 2 startups that are now multi-billion dollar companies and i am confident that Rawshorts is in some serious trouble. They dont want feedback about the product, instead of looking into why customers arent sticking with them they would rather bury there heads in the sand and hope that people keep blindly signing up off the promise of a good platform. So to recap they have poor customer service, purposefully misleading pricing scheme that is way, way overpriced for what you actually get and have to use and if you are looking for anything that resembles customer support...you got one person to deal with, thats it. You were warned!

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  • 4 / 5 1
    Edit Flag

    atendimento excelente

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  • 1 / 5 1
    Edit Flag

    No customer support. I just paid to download one of the videos I created but it’s not downloading.

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  • 5 / 5 1
    Edit Flag

    Excellente tool

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  • 1 / 5 1
    Edit Flag

    Very bad experience. Slow software. No way of getting any sort of bills after many mails. Clearly not professional.

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  • 5 / 5 1
    Edit Flag

    Excellent App for businesses always creating new content to support our business thanks

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  • 1 / 5 1
    Edit Flag

    Looks good at the start but then I started having problems and now I demand a refund. It's not working properly.

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    Answer by rawshorts.com
    Flag

    Thank you for using our platform and for reaching out to us! I have reviewed your case and noticed that you haven't discussed the issues with our support team yet, I'll let them know about your issues and they will reach out and help you solve them. They need to know what your issues are in order to be able to help. Here at Raw Shorts, we strive to provide the best customer service possible hence, we would love to know your thoughts on the support process and your experience overall after solving your ticket. Maybe you could also reconsider your rating/review? Again, thank you for using our platform and if you need any further assistance, please let us know. We are always glad to help! Best regards, Raw Shorts Customer Support

    Answer by rawshorts.com
    Flag

    The user did not discuss issues with support team, they haven't been able to help

    Answer by anonymous a
    Flag

    I do not need to contact support. I am demanding a refund. Product does not work properly. I removed Raw shorts from my computer and I would have to re-install it to show you the problem. That is not feasible. Demanding refund or I will file dispute with my bank

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  • 5 / 5 1
    Edit Flag

    Site is very easy to use. Using their expansive library of video backgrounds I was able to create my own videos in minutes. I very much recommend rawshorts.

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  • 4 / 5 1
    Edit Flag

    muy buen producto

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  • 5 / 5 1
    Edit Flag

    Great, friendly service!

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  • 3 / 5 1
    Edit Flag

    It necessary to clarify all the steps to exports. It´s so confused and right now, I haven't received the download link after an hour

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  • 5 / 5 1
    Edit Flag

    Quick and helpful!

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  • 1 / 5 1
    Edit Flag

    the page never loads after subscription after having good time with the trial days

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  • 5 / 5 1
    Edit Flag

    excelent product !!!

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  • 2 / 5 1
    Edit Flag

    It is a very expensive and very unstable platform. I feel as if they hold you hostage on the projects we create. We only use it because we have previously developed projects that we have to update for our clients. The whole way the gouge you on "elements" is crazy. We are moving our projects to another platform.

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  • 2 / 5 1
    Edit Flag

    While using this product, I have tried to call several times or chat several times. Only 1 time did a staff actually respond to me. This is bad customer service.

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  • 1 / 5 1
    Edit Flag

    After subscribing for a full membership, the video I had made for my university students would not render. The tools "locked up" each time I tried to share my work. Your tools are unfortunately, not intuitive or user-friendly.

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  • 1 / 5 1
    Edit Flag

    la plataforme es torpe, complicada, la navegacion es muy confusa, hay que adivinar ya que no es informativa, le doy una estrella porque no puedo dar menos

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  • 2 / 5 1
    Edit Flag

    J'ai acheter 5 exportations à 100$. La plateforme et le produit sont bon ! Bémol tout de même, quand nous écrivons en français le texte n'est pas évident à obtenir et les couleurs du texte difficile à modifié il faut sans cesse basculer entre anglais et français dans le traducteur ! Du coup grosse perte de temps ! Aussi les personnage sont limité dans leurs gestuel et il sont très souvent en tenue de bureau mais pas loisir, dommage quand on est coach ou prestataire de loisir sportif. Je note à 2 sur 5 car je comprends que la vidéo en téléchargement doit être payable à la fin afin d’éviter les abus mais je trouve la méthode cavalière car il n'y a aucune précision sur ce qui est ou pas gratuit et comment pouvons nous nous faire une idée du produit sans faire une vidéo !!! Je trouve qu'il faudrait être un peu plus claire avec votre clientèle car hésiter encore à prendre un abonnement au moment de télécharger et au moment où je me retrouve contrainte de payer, sans préavis ou possibilité avant de passer 7 heures à travailler sur une vidéo. Ce sont des méthodes de vol car même si je comprends que la vidéo doit être payer au final j'aurai aimer le savoir avant de passer 7 heures sur ma vidéo. Je ne renouvellerai pas mon abonnement.

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  • 1 / 5 1
    Edit Flag

    No puedo descargar los videos

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  • 4 / 5 1
    Edit Flag

    Easy to order. My only comment is to provide a more detailed invoice e.g., with a date.

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  • 1 / 5 1
    Edit Flag

    I upgraded my account to the premium but i can’t export my video and can’t use the benefits of the premium account.

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  • 2 / 5 1
    Edit Flag

    The Voice changes suddenly to another scene or the speech changes from German to English. At every Scene you have to Choice the voice you used before, again. The Terms of the Memberships are not to find. Its very difficult to see through. Unfortunately the site is not available in German

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  • 4 / 5 1
    Edit Flag

    We work very well with the app, but I would like to request solve the issue with surf in interface and replay my videos, we need to work in mode incognite for get work & export the videos. Thanks a lot pay atention the solve with this issue!

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  • 4 / 5 1
    Edit Flag

    It isn't the easiest site to use as a total novice, but once you navigate your way around it's much easier. Also I purchased credits and didn't realise they expires and got no notification that they were about to expire.

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  • 1 / 5 1
    Edit Flag

    Accidentally signed up for the wrong plan because the order form was different from the plan I selected. I hope RawShorts will be fixing this for me.

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  • 3 / 5 1
    Edit Flag

    I have a lot of problems and errors editing in my browser, sometimes i have to save and reopen the project, and also sometimes some editions didn´t save correctly or dissapear and i have to start editing again (sadly). Also if you didn´t browse anything in the Objects browser, an error stops all further editions. the other stuff is good.

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  • 2 / 5 1
    Edit Flag

    So frustrated. LOVE the site, but lacking customer service and clarity!

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  • 3 / 5 1
    Edit Flag

    The concept is great! And the TTS is the best I've used so far. Exactly what I needed. But I had to lower the score because it's still quite glitchy. When in storyboard mode, there are elements that can't be found on search. The last Outline I worked on didn't save at all, even though I clicked on the saved button many times. Same problem with saving my project. A lost like 1 hour of work because of it. Support was bad. When I contacted them regarding my lost work this was their response (I'm copying and pasting): I'm sorry but we can't retrieve your data. Thanks! They use Zendesk (which tend to suck) There's also a glitch on the editor, where the TTS sound will start from the beginning of each slide, even if you're playing it from the middle. So, you'll have to start it from the beginning every time, to be able to have the TTS synced with the video. I think I'll keep using them though, because it's the best I've found so far. If they fix these glitches I'll update my review.

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  • 1 / 5 1
    Edit Flag

    Estoy completamente en desacuerdo con el producto que adquirí con su compañía. El sistema me impidió guardar los cambios, así que después de trabajar varias horas me dí cuenta de que mi archivo estaba sin acabar. Cuando por fin pude concluir el video, tardó más de una hora en exportarse y no obtuve ningún archivo. Solo un enlace en el que me dí cuenta de que el video tenía cortada toda la parte de abajo, así que no se podía leer el contenido completo. Lástima que no exista un rating de menos 5 estrellas...quiero mi dinero de regreso....Carolina Gómez

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  • 2 / 5 1
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    I paid and still have watermark on my videos

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  • 2 / 5 1
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    Si, se paga automáticamente debería eliminar la marca de agua y no esperar a que el cliente tenga que desmarcar la opción. No es evidente en la pagina y el primer vídeo se perdió.

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  • 1 / 5 1
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    não tenho suporte por chat... não consigo ajuda

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  • 4 / 5 1
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    It's a good tool. Has some bugs when rendering the video, but Bruno helped me a lot.

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  • 3 / 5 1
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    Actually, your website is great and will give me an opportunity to develop my training modules, But. I sent may technical questions about some problems i faced and I hope you can answer and solve my problems

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  • 2 / 5 1
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    It's so close to being so good. But the lack of tools to alter typography lets it down badly! I cannot alter leading and several of my text lines are half cut off! I have tried different fonts, using all capitals and still outputting videos with half the text cut off. And it has cost me two of my export credits as well as my time. Everything else works so well, but being unable to manipulate type is a real disappointment.

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  • 1 / 5 1
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    is too slow

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  • 4 / 5 1
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    Customer Service is very good but not always available. Timing is hard to control on longer videos. Anything over 3-4 minutes and I have had to generate multiple previews and make educated guesses as to how to adjust timing to come out right. But my final products have been good and, with a little practice, it's pretty easy to work.

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  • 3 / 5 1
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    Even though the animations are great I had a few problems with imported images. Also cant delete imported images that i wont use witch can get crowded, and also if you exported something and want to stop, cant do it! Since I was in a hurry for a project I had a bit of a hard time, having to use premiere to help me finish the job... But Bruno from support is giving me a hand to find out whats going on!

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  • 5 / 5 1
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    very good!!

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  • 3 / 5 1
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    My Shopping experiece was average, becuase you don´t send me the payment suport could you pleasse send my now

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  • 3 / 5 1
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    It is currently buggy and some of the ability to go back and update old videos is gone. I rarely download a video that doesn’t have a bug in it. Although it is fast and easy to use the end product delivery can make it tedious. It’s a great product if they can work out all the bugs.

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  • 5 / 5 1
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    Amazing website , very user friendly and easy to use , THE BEST whiteboard animation online software our there

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  • 3 / 5 1
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    It was difficult to get the free version.System forced me to buy as I had invested time and effort on the project.

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  • 5 / 5 1
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    I love RawShorts

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  • 1 / 5 1
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    Don't have words to describe the disappointment. The video editor is so full of bugs that it is hardly usable. Every task takes an infinite amount of time because of severe usability problems. More than that, at a given point in time, after saving, my project got corrupted and I lost half of my slides. I contacted the support, that impolitely got back to me saying that they didn't see any problem and there was nothing to recover. In my life I have never had such a bad experience with a software. There are plenty of equivalent tools around, do prefer them since whatever may happen it could not be worse than this.

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  • 4 / 5 1
    Edit Flag

    good, practical, easy and very helpful, but a little expensive

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  • 3 / 5 1
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    The app is really good but still have some issues to solve. Sometimes bugs bother us!

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  • 3 / 5 1
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    Because es very slow

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  • 2 / 5 1
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    Video Automation tool is good but is quite laggy even on a mid-range PC. Everything works well until its time to export your video even if you've paid up for a premium account...

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  • 3 / 5 1
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    The concept is awesome, but the usability is annoying to say the least. It freezes up a lot, or there´s distortion in the final download that was not present in the editing process. That being said, I have used it many times and haven´t yet found a better alternative for live vid (as opposed to animated).

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  • 2 / 5 1
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    The video repeatedly contained glitchy errors (one textbox creating a blank new line, and the audio for one segment repeated the audio from the first segment), despite fixing them and clicking 'save' numerous times. Very frustrating.

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  • 5 / 5 1
    Edit Flag

    EXCELLENT

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  • 5 / 5 1
    Edit Flag

    Great animation creater which is very easy to use.

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  • 5 / 5 1
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    Excelente ferramenta para criação de vídeos

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  • 3 / 5 1
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    The tool is fantastic, but there are many bugs. Further, It's works very slow

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  • 3 / 5 1
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    Al convertirse en plus no autorizan las descargas de los videos rapidamente

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  • 3 / 5 1
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    There is definitely a learning curve. A few things seem a bit glitchy but I've been able to work around them. Still, I think it's a decent product. I wish there were new user tutorials (or if there are, that they were well advertised) to help. The "monthly subscription" for the essential level indicated that it included 3rd party rights, while the side-by-side comparison indicated it didn't. There are just some inconsistencies but after doing my research I found the plan I needed.

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  • 1 / 5 1
    Edit Flag

    Upgrade page redirected me to one option and that was the essential package it had no description with it and I bought it. After I realized that it said I needed the business package I clicked the upgrade option again from the member's area and once again it referred me over to the essentials package. So I contacted chat support and was told I needed to upgrade to the higher package and how to see it. And that they wouldn't issue a refund unless I upgraded to the other package first. The way the prices are shown as monthly prices (but only if paid annually) is a horrible way to show pricing and is underhanded.

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  • 2 / 5 1
    Edit Flag

    I bought the pacakage and after downloading my video, the video did not turn out the same as the preview. Photos in the background was off and layout was wrong. I contacted customer services several times as I have a deadline to meet with this material but they didn’t get back to me nor fix my file. I have not spent money, got deducted from my export allowances and no video file.

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  • 4 / 5 1
    Edit Flag

    It is a good tool, text does not always comes as you see it when editing.

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  • 3 / 5 1
    Edit Flag

    Frustrating as you prepare a video and lots of the edits don’t get saved, back and forth and it just soaks up your time, could do much better

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  • 5 / 5 1
    Edit Flag

    an awesome site to build explainer videos. neat

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  • 1 / 5 1
    Edit Flag

    I used to have a subscription to Raw Shorts in 2017. LOVE the program itself, but my credits to download the videos I made "expired"...meaning I spent my company's money for several downloads only to find out I couldn't use my credits. So I canceled my subscription. Today I was asked to amend a video I made on Raw Shorts. To download it this time I had to spend $49 so that I could download a video I already paid for the first time. AND it's a monthly subscription, so I have to remember to cancel the subscription (which it won't let me do until THREE days from now.). Again, I LOVE the platform, and I love the videos that I can make (they are so much more distinctive than Vyond, which all tend to look the same). But RAWSHORTS...you are your own worst enemy with your predatory business practices. I can't believe I just had to pay $49 for a video I already paid for.

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  • 1 / 5 1
    Edit Flag

    Atención, el precio es en dolares! cuidado!

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  • 2 / 5 1
    Edit Flag

    There's a lot of bugs, had to save several times and retouch slides that were already ok, because after I saved things got mixed up. Payed and can't export my high quality videos. It's upseting.

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  • 1 / 5 1
    Edit Flag

    The software is really clunky. Any little change throws off the entire production.

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  • 1 / 5 1
    Edit Flag

    Can not work at all.... I won’t be a le to meet my production date because I lost hours waiting foe respons from your server. I will send you a notice to receive my mo et back. Thank you!

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  • 1 / 5 1
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    horrible support, take very long to answer and don't solve anything

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  • 2 / 5 1
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    It took a while to finish my video. After uploading it to youtube, the quality and video weren't the same anymore.

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  • 1 / 5 1
    Edit Flag

    Desperately tried to get customer service. Got it and the guy downloaded the wrong video for me. I had to pay (again) to get the correct one. Will dispute the charge. Bummer because the tool is great.

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  • 1 / 5 1
    Edit Flag

    Site doesn't work.

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  • 1 / 5 1
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    Terrible terrible terrible

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