pariscityvision.com

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Information pariscityvision.com

  • Company

  • Description

    Visit https://www.pariscityvision.com to plan your trip to Paris and France. Wide range of tours & activities to discover the best places and monuments: Eiffel Tower, Louvre museum, Moulin Rouge, Notre Dame cathedral, Palace of Versailles, Giverny & Monet gardens, Mont Saint Michel, Loire Valley and Normandy

  • Address

    83 boulevard de Sébastopol 75002 Paris

  • Website

    https://www.pariscityvision.com

  • Category

    Travel and tourism

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Customer reviews

  • 1 / 5 1
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    I booked a tour with this group on April 11, 2019. On April 11, 2020, I got an e-mail from them, saying "We would like to know your opinion about your recent purchased on pariscityvision.com." This bunch clearly does not have their act together.

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  • 5 / 5 1
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    Easy and fun. Worth the $

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  • 5 / 5 1
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    Extremely fortunate as booked the morning of the tour(lunch at Eiffel tower). Amazing experience

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  • 1 / 5 1
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    I was not able to visit the Summit because it was March, however I was still able to purchase the ticket.

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  • 5 / 5 1
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    Sehr gute Menüführung, alles bestens.

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  • 5 / 5 1
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    Easy to navigate

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  • 5 / 5 1
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    Where do I take the bus?

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  • 5 / 5 1
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    How can I tell if the net was charged on the credit card? Hope not.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Booked same river cruise in 2016 and had great experience so booked again for my daughter's 30th birthday😊

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  • 5 / 5 1
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    Thank you for the ease of booking our trip to Normandy from Paris. We are so excited about it!

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  • 5 / 5 1
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    Easy and also chatting online to Sebastian giving me good answers

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  • 5 / 5 1
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    Fast and easy

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  • 5 / 5 1
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    Excellent help! Immediate answers. Gave me all that I needed. Thank you so much!

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  • 5 / 5 1
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    Site simple à utiliser

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  • 5 / 5 1
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    klare und schnelle Seite

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  • 5 / 5 1
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    Website clear

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  • 5 / 5 1
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    clear and fast website

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  • 1 / 5 1
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    When traveling of course it’s easiest to order your tickets and assume that they will be available online so you can use them easily once you arrive to your Destiination. It was not the case with this company, I didn’t notice until I had pushed the button that you had to go to a building all the way across town to pick up your Tickets. I was on the train to Versailles. I had to re-purchase the tickets at the ticket office once I got there and they were actually cheaper at the venue then they were through this site. The site did not refund my money for my tickets.

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  • 5 / 5 1
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    Convenient site to book tickets

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Thought the process would be stressed depressed lemon zest, but it was easy peezy lemon squeezy.

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  • 5 / 5 1
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    Great deals

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  • 5 / 5 1
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    The order was easy to do.

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  • 5 / 5 1
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    Great experience with this website. I have a lot of product

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  • 1 / 5 1
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    Dissatisfying

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  • 2 / 5 1
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    You showed a 10% discount when I selected the Louvre tour I wanted, but when I put it in my shopping cart to pay for the tour, the discount was removed. I want the advertized discount to be provided.

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  • 1 / 5 1
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    Horrible experience never could find the place to validate our tickets and they refused to reimburse. Use the Original hop on hop off tour bus while in Paris, much better routes & very easy to use.

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  • 2 / 5 1
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    I was disappointed with this tour. I was hoping it would be more about the opera house. But I feel like we ran through it. I guess I didnt realize the covered passage part was just shopping areas in the area, I thought it was passages and secret areas in the opera house.. the tour guide was nice but very rushed, no one was really able to talk or ask any questions... cityvisions seems a bit disorganized at times. I will probably not use this agency again

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  • 5 / 5 1
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    Well organised company

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  • 5 / 5 1
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    Nice trip, thanks!

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  • 4 / 5 1
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    It was easy to make the reservations on line.

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  • 5 / 5 1
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    Easy to use

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  • 4 / 5 1
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    Easy to book, well managed for a self guided tour

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  • 5 / 5 1
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    Florence our guide was wonderful and provided good information. When we returned there was the bus strike & the employees ensured we got a taxi, they went over & beyond, excellent customer service.

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  • 5 / 5 1
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    Excellent.

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  • 5 / 5 1
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    Excellent.

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  • 5 / 5 1
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    Terrific! Very efficient!

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  • 5 / 5 1
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    Worth it.

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  • 5 / 5 1
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    Authentica Tours were terrific

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  • 5 / 5 1
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    price and finally charged value do not match. Disappointing.

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  • 5 / 5 1
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    Great help online from Sabastian. Mike

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  • 5 / 5 1
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    Best selection of yours, and our driver was amazing Andre!

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  • 5 / 5 1
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    easy to use

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  • 5 / 5 1
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    We did 3 day excursion from Paris to Normandy, Brittany and Loire Valley. Great trip with fantastic guide(Domingue). The bus and hotel accommodations were good. We really liked this trip.

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  • 3 / 5 1
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    the web page showed 10% discount and no code required, but when check out, the price remains with original cost, no discount

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  • 5 / 5 1
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    The site is easy to navigate.

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  • 5 / 5 1
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    We had a wonderful time on this trip to Giverney. Loved the door-to-door service and our guide, Pedro was personable and entertaining.. Giverney was beautiful.

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  • 5 / 5 1
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    organized and timely.

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  • 5 / 5 1
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    Florence was a wonderful guide. She had a real passion for the area. Also, she did a great job of organizing the time so we got the most out of the experience. Also, we returned on the night of a transportation strike which made it difficult to get back to our hotel. Abdel in the office went out of his way to help us arrange the transportation that we needed to our airport hotel.

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  • 5 / 5 1
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    VERY EASIEST PORTAL

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  • 5 / 5 1
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    I couldn’t edit the shopping cart on my mobile. Also had issues with reservation going through. Took two tries. Using iPhone. Thank you.

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  • 5 / 5 1
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    Great !!

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  • 5 / 5 1
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    Great day tours. Paris office has very friendly & helpful staff.

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  • 4 / 5 1
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    I was able to find the office and sign in for my excursion.

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  • 3 / 5 1
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    The line to see the Mona Lisa was very very long and hot, thought we should have quicker access with this tour. The was fairly knowledgeable about art but repetitive and didn’t fill the time with additional information. I don’t recommend this tour.

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  • 5 / 5 1
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    Thank you!

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  • 5 / 5 1
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    Paris City Vision was great to work with. We had no issues.

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  • 3 / 5 1
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    My tour was canceled because the restaurant was closed. We booked the pass the line Eiffel Tower and Seine river cruise tour instead. They were both fine but the directions on how to get our tickets when we got there were not clear. Glad we went early!

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  • 4 / 5 1
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    I made a mistake in the # of people I made and could not change it. I had to shut down my computer and start over again

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  • 5 / 5 1
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    Terrific. Wonderful cab drivers. Good cruise, dinner & show. Someone should have told us coffee was additional $$$ after dinner

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  • 5 / 5 1
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    All went well, thank you

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  • 5 / 5 1
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    The site was very easy to navigate, the details were clear, and booking was simple.

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  • 3 / 5 1
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    Website not user friendly. I had to notify your company to receive my voucher.

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  • 5 / 5 1
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    Efficient and good value.

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  • 3 / 5 1
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    Some difficulty tracing booking for small group Giverny. Eventually reconfirmed by email (merci) but again had trouble finding to confirm pickup.

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  • 5 / 5 1
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    Great service, I would recommend.

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  • 4 / 5 1
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    The site was very easy to navigate and I was given all the information I needed to make my choice of tour.

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  • 1 / 5 1
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    Our tour guide was over 1/2 hour late and no one at Paris City Vision would answer the phone when I called to see what was going on.

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  • 4 / 5 1
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    The Bus tour was ok and not hard to find. The performances were fun and it was a different way to see Versailles. The fireworks were really beautiful!

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  • 4 / 5 1
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    This was one of the highlights of our Parisian experience. It was a beautifully sunny day and we could see “ forever” overlooking Paris. The food menu choices were lovely. All four of us thought our individual meals were delicious and the staff was attentive. The only thing to know is that you have to arrive at the base of the tower at least 45 min in advance to get to the restaurant on time. There is quite a line for the restaurant ticket holders and you have to go through security twice. Worth it!!

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  • 5 / 5 1
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    Very helpful and would recommend them to others

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  • 5 / 5 1
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    Very easy to book and clear instructions.

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  • 5 / 5 1
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    Well done. Well explained and efficient.

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  • 5 / 5 1
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    Okay the staff facilitated my ticket for the museum. I bought it online 10 minutes before going to the location to get the tickets.

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  • 5 / 5 1
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    oh sorry i made the mistake . The date for the show should be SEP 20. Can you change it for me. Thanks

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  • 5 / 5 1
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    Site very easy to use.

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  • 5 / 5 1
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    The tour was exactly as described but better.

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  • 4 / 5 1
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    Good trips, but not enough time left for comfortable visits of the sites. The orientation system to the busses at the office should be better. All lots should be permanently and clearly numbered.

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  • 2 / 5 1
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    First of all, I kept calling the Paris Vision contact number but nobody picks up the calls. I messaged through Paris vision website before taking my trip but still received no response. They need to add more staff for customer service. Secondly, my transfer service from the office to the hotel was cancelled without prior notice at the end of the tour. Some streets were blocked by Tour de France, but they should have known that info in advance. Also, they could have rearranged the transfer service to another location instead of cancelling without prior notice. It's just so unorganized. Is this French cultural thing?? This would never happen in Japan nor even in the United States. Also, they could use more clear explanation/ schedule re: switching buses, joining other tour group etc in advance. I though I was the only one who was a bit confused, but at the dinner table other people were talking about how confusing and unorganized this tour was too. My guides were nice (except this young male who was in charge of Spanish group that had a bad short temper.) but it seems more like tour organizer themselves need to improve and organized this tour better.

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  • 5 / 5 1
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    I got the best tips and advice for the things that I really want to see. I'm so grateful for the help. I highly recommend getting a chat going with one of the advisers as they will help you sift through the many options to find what suits you best.

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  • 1 / 5 1
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    I have nothing good to say about your company. You twice pushed our schedule you had agreed to back. The last email and subsequent phone conversation with your office said we could do the cruise another time. Both were lies. We get there and our time for summit at the Eiffel Tower was pushed back even further. You are a sham misrepresenting yourselves as a service company

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  • 4 / 5 1
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    We had a wonderful tour guide. She was extremely informative and easy to speak with. The tour leads you to all of the essential D-Day milestones, giving you insight into the historical significance behind each landing area. It was truly an inspirational day. However, a few things to consider: (1) I believe spending close to two hours at the Peace Museum was a misuse of time. While extremely informative and interesting, I would have preferred more time at the National Cemetery. 50 minutes at the cemetery was insufficient. (2) The stop at Point du Hoc was wonderful and informative. The time allowed at Point du Hoc was just right. (3) the stop at Omaha beach was somewhat challenging. Essentially, Omaha beach is now where the French come to spend their holidays. At least in August when we were there, it was cluttered with bathers. At first blush, it would seem inappropriate to have people in bakinis and speedos frolicking at an area where hundreds gave their lives. However, after reflection, it is unrealistic to think the French could not enjoy 80km of beach because of historical significance. While not at all the fault of Paris city vision, I’m disappointed more of Omaha beach is not set aside for commemorative purposes. (4) the cemetery is what I came to see. I would have liked more than 50 minutes there! (5) Juno Beach: much like Omaha beach, it is more or less a place to go and enjoy the water during the summer. There is a minor memorial there, which should be much larger especially considering the many Canadians that lost their lives. Again, no reflection on Paris City Vision, but greater coordination to honor these major historical sites should be a focus of concern. You should note that there is at least one 30 minute rest stop due to French regulations. Be prepared for rest stop “food” and amenities. All in all, a wonderful tour. With some alterations to allow more time at the cemetery, it is a wonderful tour. Enjoy

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  • 5 / 5 1
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    Easy to use. Found you through Rick Steve's book.

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  • 5 / 5 1
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    Easy to schedule, instructions clear.

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  • 5 / 5 1
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    Excellent

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  • 2 / 5 1
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    For reasons beyond my control I had to cancel my Versailles tour. Despite what you are told on the website about easy cancel if done with at least 24 hours notice, it was agonizing and finally settled only when the credit card pulled the charge.

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  • 3 / 5 1
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    Tried to contact them several times by email - even wrote a letter BUT NO RESPONSE. Finally got through on phone - they had changed day of my tour - just never let me know.

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  • 4 / 5 1
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    Easily done.

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  • 5 / 5 1
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    The site was easy to navigate, had lots of options to choose from and the booking was easy. I did need to use Google Chrome because Internet Explorer did not work very well.

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  • 3 / 5 1
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    Brought a trip up the Eiffel Tower for my daughters birthday. When we got to the tower it freaked her out and she was so scared she did not want to go up the tower. I immediately contacted Paris city purely to let them know we would not be there, nothing in return, not even a email saying ty for letting them know, did not expect any refund as it was short notice but at least conformation. If she ever changes her mind I think I'd use someone else.

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  • 5 / 5 1
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    Excellent!!!! Amazing!!!! Tour guide was very knowledgeable and enthusiastic. Would recommend to friends and family.

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  • 5 / 5 1
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    The guide was excellent! Many-many thanks! Perfect car, good Organization, a lot of comments and conseils! Thanks a lot!!!

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  • 3 / 5 1
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    While our three excursions were well planned, trying to communicate with Paris City Vision was not ideal. They require you to email them...which would be fine if they actually responded. I actually went to their office before our excursions to check on all three, only to find that one had changed without notification to me; this checking at the actual office took valuable time away from our trip. With that said, once I verified the three excursions, they ended up being well worth booking.

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  • 4 / 5 1
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    Easy site to navigate and good explanations of what is to be expected on tour

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  • 5 / 5 1
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    We arrived without any issue. Loved the service very attentive to our need. View was absolutely beautiful.

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  • 5 / 5 1
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    Our tour was exactly as described on their website

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  • 3 / 5 1
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    Felt like we were herded like sheep. too many security checks.

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  • 4 / 5 1
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    Ordering and paying was no problem

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  • 5 / 5 1
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    Only few words, definitely not to be missed and really a great experience.

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  • 5 / 5 1
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    very satisfied

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  • 5 / 5 1
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    👍good

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  • 5 / 5 1
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    I m really sorry for i forgot our guides name because he was the perfect ideal knowing all enthusiast incarnate. It was a great pleasure being in his group.

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  • 5 / 5 1
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    The Guides were very professional and helpful, best time ever in Paris.

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  • 5 / 5 1
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    Perfect!!

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  • 5 / 5 1
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    Functional.

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  • 3 / 5 1
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    It was good experience but should be more on time

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  • 5 / 5 1
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    Website was easy to use. Needs to tell people that due to being picked up at your hotel so early in the morning there is a breakfast & toilet stop on the way, which would have been great to know, as we got up extra early & had made arrangements for our hotel to have breakfast ready for us before we left. You need to advertise the fact that you pick up from the hotel in Paris, there isn't many tours that do it & it is a wonderful service for tourists tight on time.

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  • 5 / 5 1
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    EXCELLENT

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  • 5 / 5 1
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    Easy to use, straightforward booking process, lots of your information.

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  • 5 / 5 1
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    Excellent!!

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  • 3 / 5 1
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    The website is okay, however responses through the message system are not consistent.

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  • 5 / 5 1
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    Very easy to understand and book. Bookings worked seamlessly on the day. Thanks.

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  • 5 / 5 1
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    I asked for 9th August at 15th. AFter buying I see it says 8thAugust at 17h. That's today. That's imposible. Sth went wrong. I'm travelling tomorrow directly from Barcelona to Paris. I hope to get it sorted. I've filled in the form asking you to call me

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  • 4 / 5 1
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    Okay website

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  • 5 / 5 1
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    Great website! I'm looking forward to the tour :)

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  • 5 / 5 1
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    The service was great! However, when the e-mail confirmation arrived, the price was incorrect. The e-mail charge was 716 E. It was supposed to be 680.20 E. Please correct the price, and send an updated email confirmation. Merci.

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  • 3 / 5 1
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    Misleading as a few oeople on the tour had not understood we wouldn’t have the right to enter Chenonceau before waiting in line for almost 2 hrs.

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  • 5 / 5 1
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    The best experience,we bought lunch at restaurant on Eifel tower.Amazing view,great and tasty food,friendly staff.Higly recommend :)

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  • 5 / 5 1
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    Wonderful

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  • 5 / 5 1
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    It did not seem to deduct the 10% from my order. Can someone please let me know if this is correct or not? thank you

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  • 4 / 5 1
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    ....

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  • 5 / 5 1
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    Everything was great. Hotel pick up and drop off on time.

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  • 5 / 5 1
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    The show and dinner was good. The only con was that I was not given the option of seating. For my show, I was seated right next to the stage. Could not fully enjoy full concept of staging and costumes.

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  • 4 / 5 1
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    Very easy

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  • 5 / 5 1
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    very organised and friendly & helpful

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  • 5 / 5 1
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    Great online service

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  • 5 / 5 1
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    Customer service was very good. No problems.

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  • 4 / 5 1
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    It was fairly easy to complete booking for the tour. No complaints.

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  • 3 / 5 1
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    We booked hotel pick up for our excursion. Unfortunately the company cancelled our pick up and said that we cannot be refunded because we were supposed to contact them 48 hours before to confirm. However, My paperwork says that we needed to contact them the day before, I did try contacting them and there was no answer. They had the name of our hotel and didn’t attempt to contact us there. I even emailed them because I couldn’t get through on the phone. Although I did attempt to contact them, it did seem unreasonable that we would be expected to call the day before since we are on vacation in a different country and roaming charges can be steep. I was fortunate that I checked my email the night before the tour because if I didn’t I wouldn’t have known that they cancelled our pick up and we would have missed our tour. We consequently had to make our way to their office the morning of the tour. The email said we had to be there at 6:25am. When we arrived we attempted to ask one of the employees if we were in the right spot since I never received a reply when I attempted to contact them to work out the confusion. The woman was very rude, wouldn’t even hear our question, and shooed is out the door since the office wasn’t open yet. They didn’t let us in until almost 7am (35 minutes after we were expected to be there). The tour didn’t board until 7:30am, which meant that we were there over an hour early which was concerning because nobody else was there, we arrived before dawn, and we were stuck standing alone on the street. It was an exceptionally frustrating start to our tour. We truly enjoyed our tour. The tour was well organized, prompt, and the locations we visited were beautiful. Unlike many of the reviews I read, We didn’t feel overly rushed. The only thing about the tour itself that I would change would be for accommodations to be somewhere where you could leave the hotel and explore at night. (We were put up at a Novotel in Caen - the accommodations were great, just in a location where there was nothing to see or do within walking distance). On the way back to Paris I asked one of the tour guides, whose name escapes me, if we would have transport back to our hotel since we did pay for it. She was exceptionally helpful contacting the main office, explaining the situation, and she made sure the company called us a cab back to our hotel from the office.

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  • 5 / 5 1
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    Easy to use.

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  • 5 / 5 1
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    Very slick operation. Excellent guides. Bus had problem 20 mins out and we had to return to Concorde for a replacement. Situation was handled very well and delay was minimal.

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