Customer reviews for olive.com

Customer reviews

• 5 / 5 1

  

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  My experience was excellent.

  Review of 4/13/24, following an experience of 4/12/24 by JEANNE A.

• 5 / 5 1

  

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  Great service

  Review of 4/12/24, following an experience of 4/12/24 by JANA A.

• 4 / 5 1

  

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  5 day lapse of coverage now a claim is denied because I requested the same claim within the 5 day lapse.

  Review of 4/11/24, following an experience of 4/10/24 by MARY A.

• 5 / 5 1

  

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  Easy and professional

  Review of 4/6/24, following an experience of 4/6/24 by CHERIE A.

• 5 / 5 1

  

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  Could not have been easier!

  Review of 4/6/24, following an experience of 4/5/24 by JOSEPH A.

• 5 / 5 1

  

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  very easy

  Review of 4/4/24, following an experience of 4/3/24 by ROY A.

• 5 / 5 1

  

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  Received a call about my current policy stating it was set to expire in May. They asked for verification of my address and current mileage on my vehicle. I emailed the information and they called back with my new rate so that there would not be any lapse in coverage. Simple as that!

  Review of 4/4/24, following an experience of 4/3/24 by SHARON A.

• 5 / 5 1

  

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  Very helpful and didn’t push me!

  Review of 4/1/24, following an experience of 3/31/24 by BETH A.

• 5 / 5 1

  

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  This review is regarding my purchase experience. I’ve not had occasion to use it yet and have not yet received my welcome package, but the salesperson I had (Megan) was excellent. Very knowledgeable, personable, and helpful in determining the best package for my needs. Not sure they’re all like this, but she was a good one!

  Review of 4/1/24, following an experience of 3/31/24 by JUWAN W. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  I purchased my policy on March 8th and my vehicle's policy is still in pending status.

  Review of 3/26/24, following an experience of 3/18/24 by FREEMAN H. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Priceing seems to be high it’s like paying for two car insurances.

  Review of 3/26/24, following an experience of 3/23/24 by JEROME A.

• 1 / 5 1

  

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  First transaction didnt process correctly. After 3 days I still dont have a Welcome packet or a login to get into my account.

  Review of 3/25/24, following an experience of 3/17/24 by KAITLYN A.

• 5 / 5 1

  

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  easy to apply

  Review of 3/14/24, following an experience of 3/13/24 by BERNADETTE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No hassle

  Review of 3/14/24, following an experience of 3/13/24 by SAL A.

• 5 / 5 1

  

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  A refreshing extended warranty experience. Huge list of covered items. Great price. Amazing total miles allowed at 185k and up to ten year old vehicle age. Peace of mind from month-to-month no commitment contract. But most importantly: an obvious customer satisfaction focus. I am a new raving lifetime customer.

  Review of 3/14/24, following an experience of 3/13/24 by PETER A.

• 5 / 5 1

  

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  Very easy to sign up online!!

  Review of 3/5/24, following an experience of 3/4/24 by MIKE A.

• 5 / 5 1

  

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  Easy experience on signing up! Reasonable cost!

  Review of 2/28/24, following an experience of 2/27/24 by JOHN A.

• 5 / 5 1

  

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  Easy to use, quick response.

  Review of 2/27/24, following an experience of 2/26/24 by JOHN A.

• 5 / 5 1

  

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  Super easy to figure out and choose what level of protection I wanted/needed.

  Review of 2/24/24, following an experience of 2/23/24 by JEFF A.

• 4 / 5 1

  

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  So far so good. I have heard good things about this service.

  Review of 2/21/24, following an experience of 2/20/24 by JAKE A.

• 5 / 5 1

  

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  Megan Bickell my rep was wonderful. She made it painless and easy. I haven't made a claim yet , but whenever I do I will call Megan. Thank you for having great reps.

  Review of 2/18/24, following an experience of 2/17/24 by DANA A.

• 5 / 5 1

  

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  The application process was extremely simple and quick. The flexibility and pricing are great. So far so good !

  Review of 2/15/24, following an experience of 2/14/24 by GLENN KENAN A.

• 5 / 5 1

  

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  Super simple to get a quote and sign up. The whole online process was user friendly and fast.

  Review of 2/10/24, following an experience of 2/9/24 by DEBORAH A.

• 5 / 5 1

  

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  Tung was great to work with. Very professional and easy to talk with.

  Review of 2/10/24, following an experience of 2/10/24 by RICHARD MCCLURE A.

• 3 / 5 1

  

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  The problem I have is I tried to pay it but I can’t get an account set up you took my money but I have no account online

  Review of 2/4/24, following an experience of 1/31/24 by EVAN A.

• 5 / 5 1

  

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  The process was very easy and hassle free. I got great rates, with fast quotes and an easy sign up process. I insured both of my vehicles with Olive.com. Thank you.

  Review of 2/4/24, following an experience of 2/1/24 by STEVE A.

• 1 / 5 1

  

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  I've received no welcome package, no policy, no additional information.I've only paid.

  Review of 2/4/24, following an experience of 1/27/24 by JEFF A.

• 5 / 5 1

  

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  Easy preview! No pressure!

  Review of 1/27/24, following an experience of 1/26/24 by DEANNA CARLSON A.

• 5 / 5 1

  

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  Olive is a great company, that my car will stay with

  Review of 1/26/24, following an experience of 1/26/24 by DAMONE A.

• 5 / 5 1

  

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  Excellent

  Review of 1/25/24, following an experience of 1/24/24 by ANGELA A.

• 5 / 5 1

  

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  Very easily to join

  Review of 1/24/24, following an experience of 1/23/24 by RODNEY A.

• 4 / 5 1

  

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  The Olive rep. that I worked with to renew my policy was helpful. However, the claims person that I spoke with was another story. She had a poor attitude regarding my questions, it seemed like I was bothering her. While she did finally respond to my questions, I had to drag the answers out of her, again it seemed like she was not really interested in helping me, and annoyed with my call. My questions had to do with working I was having done, specific coverage, and how submit a claim after the fact. Yes, I did not remember to consult a list of providers, but rather sought out a mechanic/garage that would perform the work at a reasonable cost. I'm sure this isn't the 1st time this has ever happened, and I'm puzzled as to why it seemed to annoy this person.

  Review of 1/23/24, following an experience of 1/22/24 by PARKER R. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Have not received my package through email.

  Review of 1/19/24, following an experience of 1/18/24 by ERIC A.

• 5 / 5 1

  

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  Excellent service

  Review of 1/19/24, following an experience of 1/18/24 by DEWEY A.

• 2 / 5 1

  

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  I purchased an olive plan but have not heard back. Keep getting mailers to purchase.

  Review of 1/16/24, following an experience of 1/8/24 by VIVIANNE D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was very easy.

  Review of 1/16/24, following an experience of 1/11/24 by LORI A.

• 5 / 5 1

  

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  Great experience on opening a new policy will recommend to family and friends. Thank you.

  Review of 1/16/24, following an experience of 1/14/24 by VICTOR LEDESMA A.

• 5 / 5 1

  

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  I had the extreme pleasure of dealing with Cory P. If every company employed competent, friendly, helpful people like her the world would be a better place. I had a few choices between companies to choose from but Cory sealed the deal.

  Review of 1/6/24, following an experience of 1/5/24 by HENRY A.

• 5 / 5 1

  

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  Tung was fantastic very Professional I recommended my Daughter hopefully she sign up I was referral by my Daughter Thanks Tung

  Review of 1/6/24, following an experience of 1/5/24 by MICHAEL T MANSEL A.

• 3 / 5 1

  

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  I would like to cancel. I sent an email about this today.

  Review of 1/4/24, following an experience of 1/3/24 by CARLA A.

• 4 / 5 1

  

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  My sales advocate Mr. Scott Watson was great. He was very helpful and answered all my questions.

  Review of 12/25/23, following an experience of 12/24/23 by JOSE A.

• 5 / 5 1

  

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  Olive had the lowest and good coverage. I do regular service on my car, therefore, I expect an engine, transmission or any major system to fail, which, is why I don’t want to pay more for something I will never need.

  Review of 12/24/23, following an experience of 12/23/23 by SOLOMON HOSE A.

• 4 / 5 1

  

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  Well y'all make things easy but I gotta tell ya something I'm not too happy with, I had coverage with you and it was 42 dollars a month and my debit card had expired so my automatic payment didn't come out and my coverage got cancelled, so I go to get my coverage back and now it's 79 dollars a month

  Review of 12/23/23, following an experience of 12/22/23 by LANCE A.

• 5 / 5 1

  

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  The service is amazing and it's a great deal.

  Review of 12/21/23, following an experience of 12/20/23 by CYNTHIA A.

• 4 / 5 1

  

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  This is My Second Auto with Olive i Have not had to use it yet it expires 20 may. 2024

  Review of 12/20/23, following an experience of 12/19/23 by ROBERT A.

• 5 / 5 1

  

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  Olive is great with their different tiers of options and also they are fantastic at communicating.

  Review of 12/18/23, following an experience of 12/18/23 by STEVE A.

• 4 / 5 1

  

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  I haven’t made any recent purchases would like to know exactly what I supposedly purchased because it definitely wasn’t me I remember renewing my existing contract and that’s it

  Review of 12/13/23, following an experience of 12/12/23 by TALIA W. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Tung Tran emailed me and I responded via email and telephone. I heard form AFTER I purchased the insurance. I'm not happy but it was the holidays.

  Review of 12/7/23, following an experience of 11/29/23 by GREGORY A.

• 5 / 5 1

  

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  Best experience ever you guys ROCK

  Review of 12/7/23, following an experience of 12/2/23 by PAUL A.

• 5 / 5 1

  

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  Erine is a very nice man....I like knowing I have great coverage should I need it...... thanks olive ......

  Review of 12/7/23, following an experience of 11/29/23 by DEBRA A.

• 5 / 5 1

  

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  Good customer service And good prices on their plans.

  Review of 12/7/23, following an experience of 12/3/23 by JOSIAS A.

• 3 / 5 1

  

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  Not sure how to rate a service I have not had to use. What concerns me is that I got an email after purchasing the contract that the coverage would start at midnight, and that I would also get a follow-up email w/in 24 hours once submission was reviewed. No email thus far and kind of waiting to be told 'Sorry, we don't cover your car'. A very disjointed and unnerving process thus far.

  Review of 11/30/23, following an experience of 11/29/23 by JOHN A.

• 5 / 5 1

  

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  Wonderful

  Review of 11/29/23, following an experience of 11/28/23 by ROSALINA VALDEZ A.

• 5 / 5 1

  

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  Good

  Review of 11/27/23, following an experience of 11/26/23 by TOM A.

• 5 / 5 1

  

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  So far so good. Haven't put a claim in yet, but everything is going good so far

  Review of 11/23/23, following an experience of 11/23/23 by JAY A.

• 4 / 5 1

  

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  The company is professional and takes care of issues that are covered.

  Review of 11/23/23, following an experience of 11/22/23 by HERBERT A.

• 5 / 5 1

  

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  Easy to get quotes and to purchase a plan.

  Review of 11/20/23, following an experience of 11/19/23 by FERDINAND J PEREIRA A.

• 4 / 5 1

  

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  Arnie was very professional and helpful

  Review of 11/19/23, following an experience of 11/18/23 by RALPH A.

• 5 / 5 1

  

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  They helped to change my policy very easily.

  Review of 11/16/23, following an experience of 11/15/23 by ALTHEA A.

• 5 / 5 1

  

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  So far so good. Easy sign up, good pricing, good coverage (it seems,) and no long term commitment make me comfortable about the purchase. Extended warranty companies are very much about proof in the pudding so if I have a claim we will see how things go.

  Review of 11/11/23, following an experience of 11/10/23 by DAVID A.

• 3 / 5 1

  

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  Just bought the policy. Too early to tell how good you are.

  Review of 11/3/23, following an experience of 11/2/23 by GUS A.

• 5 / 5 1

  

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  Just bought a policy, it was very easy with immediate results.

  Review of 11/3/23, following an experience of 11/2/23 by URSULA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My purchasing experience with Olive was quick, easy, and stress-free!

  Review of 10/28/23, following an experience of 10/27/23 by VINCE A.

• 5 / 5 1

  

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  Your rep was great, probably going to add another vehicle !

  Review of 10/27/23, following an experience of 10/27/23 by JAYNE ANDERSON A.

• 4 / 5 1

  

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  I would rate the experience with Olive as good.

  Review of 10/25/23, following an experience of 10/24/23 by LEE A.

• 5 / 5 1

  

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  Arnie was there to be of service, answer ?'s and very professional. Hope the program will stand behind him Than's

  Review of 10/20/23, following an experience of 10/19/23 by BRIAN A.

• 3 / 5 1

  

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  still waiting to get confirmation regarding if you cover vehicles with manual transmission. waiting to hear back from someone on this. Thank you.

  Review of 10/16/23, following an experience of 10/15/23 by RYAN G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy to navigate the website. Quick approval process. Would certainly recommend Olive.com to others looking for an automobile extended warranty package.

  Review of 10/14/23, following an experience of 10/13/23 by JEWEL D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The representative was very helpful and very knowledgeable, and made everything quite easy. Awaiting documents.

  Review of 10/14/23, following an experience of 10/13/23 by BILL A.

• 5 / 5 1

  

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  It was very easy to get quotes and activate my contract. Hopefully their claims process will be as simple if I need to use it.

  Review of 10/12/23, following an experience of 10/11/23 by STEVE A.

• 5 / 5 1

  

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  Helful

  Review of 10/12/23, following an experience of 10/11/23 by DARLENE ANDERSON A.

• 4 / 5 1

  

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  I had clicked on the monthlypayment instead of the yearly.

  Review of 10/6/23, following an experience of 10/5/23 by VELMA A.

• 5 / 5 1

  

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  Very user friendly, easy to get started and clear info.

  Review of 10/4/23, following an experience of 10/3/23 by ROCIO A.

• 4 / 5 1

  

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  I did have some issues when logged into my account where it wouldn't give me quotes on cars it would if I were logged out.

  Review of 10/2/23, following an experience of 10/2/23 by EARL A.

• 5 / 5 1

  

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  I was provided great service by the representative

  Review of 10/1/23, following an experience of 9/30/23 by JAMES WILLIAMS A.

• 5 / 5 1

  

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  The lady I spoke to was wonderful - Nice and Very Knowledgeable. Give her a Raise

  Review of 9/30/23, following an experience of 9/28/23 by WALT A.

• 4 / 5 1

  

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  Customer service was awesome!

  Review of 9/30/23, following an experience of 9/24/23 by CAROLYNN A.

• 4 / 5 1

  

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  I just signed up so I can't rate Olive yet. So far customer service has been awesome.

  Review of 9/30/23, following an experience of 9/24/23 by CAROLYNN A.

• 4 / 5 1

  

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  Clear concise specific

  Review of 9/30/23, following an experience of 9/30/23 by DAN A.

• 4 / 5 1

  

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  It was easy and the represensenative explained everything that i questioned.

  Review of 9/30/23, following an experience of 9/24/23 by MADELINE A.

• 5 / 5 1

  

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  Quick and seamless purchase experience. Highly recommend

  Review of 9/30/23, following an experience of 9/23/23 by DYLAN A.

• 5 / 5 1

  

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  Very good customer service....thanks.....🏆

  Review of 9/30/23, following an experience of 9/23/23 by DAVID A.

• 1 / 5 1

  

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  No waiting period is a lie.

  Review of 9/30/23, following an experience of 9/22/23 by DEREK A.

• 5 / 5 1

  

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  Very convenient. Easy to understand

  Review of 9/20/23, following an experience of 9/13/23 by ANDRE A.

• 3 / 5 1

  

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  When I tried to sign up my second vehicle it was pretty chaotic. I could not get an answer as to why I did not get an immediate email with my policy number. I signed up on a Wed and did not get my policy until the following Monday.

  Review of 9/20/23, following an experience of 9/12/23 by JAMES A.

• 5 / 5 1

  

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  Great customer service fast and eazy thanks again

  Review of 9/20/23, following an experience of 9/16/23 by MEKHI O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fantastic!!

  Review of 9/20/23, following an experience of 9/16/23 by GREGORY TULLY A.

• 5 / 5 1

  

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  Absolutely Great! I hope this holds true for any future claims that might come up!

  Review of 9/20/23, following an experience of 9/17/23 by RICK A.

• 5 / 5 1

  

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  Excellent

  Review of 9/20/23, following an experience of 9/14/23 by EDYTHE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very smooth, and no harassing phone calls!

  Review of 9/20/23, following an experience of 9/18/23 by FELICIA RAMSEY A.

• 5 / 5 1

  

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  Overall, a very simple process, and excellent customer service - thanks Arnie!

  Review of 9/20/23, following an experience of 9/19/23 by GEORGE A.

• 5 / 5 1

  

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  It was plane and simple and easy

  Review of 9/20/23, following an experience of 9/19/23 by ENRIQUE PADERES A.

• 2 / 5 1

  

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  I don't like the difficult when it comes to how to maneuver things on the website. Also don't see the point in paying $200 plus a month unless the car is really in bad shape.

  Review of 9/20/23, following an experience of 9/12/23 by CIERA A.

• 1 / 5 1

  

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  Not what I expected, I am still waiting for my paper work!! I would appreciate someone letting me know why. Right now I am not happy.

  Review of 9/2/23, following an experience of 8/25/23 by VIRA A.

• 5 / 5 1

  

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  fast and easy to get covered

  Review of 9/2/23, following an experience of 8/30/23 by MAY H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Prices are ridiculous , it started off great but now it's just a money grab

  Review of 9/2/23, following an experience of 8/25/23 by DON A.

• 4 / 5 1

  

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  I shopped three or four of the popular warranty companies. Olive by far was the easiest to enroll and the price was better. Also I liked the fact that I didn't have to listen on the phone to a bunch of high pressure salesmen to get a quote. I haven't used the service yet but based on reviews I was confident enough to enroll a second vehicle with them.

  Review of 9/2/23, following an experience of 8/30/23 by ED A.

• 5 / 5 1

  

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  Excellent service

  Review of 9/2/23, following an experience of 8/26/23 by KENNETH A.

• 1 / 5 1

  

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  Purchased policy at the price online. Two weeks later they canceled it due to some issue they “found” and re-quoted me a significantly higher rate without proper reasoning. Shady

  Review of 8/30/23, following an experience of 8/22/23 by KAI A.

• 3 / 5 1

  

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  I can't rate Olive yet. I am still waiting to reciece my packet of papers with all of the information.

  Review of 8/30/23, following an experience of 8/22/23 by VIRA KAY HERNANDEZ A.

• 3 / 5 1

  

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  I was not told if I would receive member cards.

  Review of 8/30/23, following an experience of 8/23/23 by JOHN A.

• 5 / 5 1

  

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  The agents we spoke to were knowledgable, courteous & really took their time answering our questions.

  Review of 8/30/23, following an experience of 8/23/23 by BRENDA A.

• 2 / 5 1

  

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  Still have not received... "You should receive your full welcome kit within 24 hours"

  Review of 8/23/23, following an experience of 8/15/23 by SCOTT A.

• 1 / 5 1

  

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  Not great. They don't tell you how long the service contract is good for when you ask for a quote, and they don't tell you when you buy it. only AFTER you buy do you get to find out it's only 3 years. On the flip side, at least they let me cancel right away without giving me any crap. But being murky about what you're buying is a really shady deal.

  Review of 8/23/23, following an experience of 8/16/23 by PAUL A.

• 5 / 5 1

  

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  Good

  Review of 8/23/23, following an experience of 8/17/23 by KENYATTA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy

  Review of 8/23/23, following an experience of 8/21/23 by JEFFREY A.

• 5 / 5 1

  

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  Smooth and fast

  Review of 8/23/23, following an experience of 8/16/23 by ARTAK A.

• 5 / 5 1

  

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  The agent was very informative and strait forward.

  Review of 8/23/23, following an experience of 8/19/23 by MATT A.

• 5 / 5 1

  

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  Great initial purchasing experience. Friendly and informative when I called. Not harassed, pressured, or bombarded with follow up calls. Hopefully it will be as great if/when i need to use it.

  Review of 8/17/23, following an experience of 8/13/23 by STAN A.

• 2 / 5 1

  

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  I have not used the repair segment of Olive but the buying experience was not good. Of the three plans I asked for the middle one and my declaration shows that. When I got other documents it showed I purchased the most expensive plan. I called and had it corrected. To their credit Olive credited the overbilling to my next months' bill. The other issue is I bought the policy effective 04/28/2023 but I am just now getting emails welcoming me as if I just bought the policy on Aug 8, 2023. I still have to check with Olive but my brakes needed replacing in St Joseph, MO. I looked for a repair facility in the area but there was none. I needed to get my brakes repaired before I towed my trailer. More on that after I call Olive.

  Review of 8/17/23, following an experience of 8/9/23 by EMERY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to sign up, plans are clear, love that it’s all online.

  Review of 8/17/23, following an experience of 8/10/23 by CHERIE A.

• 1 / 5 1

  

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  Purchased a policy online, entered vehicle info including vin and never received the packet. Chatted online and they say it’s pending, but with the wrong type of car? I thought the online process would be easy, now I have to call and get it straightened out.

  Review of 8/15/23, following an experience of 8/7/23 by JONATHON A.

• 4 / 5 1

  

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  Everything worked out ok.

  Review of 8/15/23, following an experience of 8/9/23 by WILL A.

• 5 / 5 1

  

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  Very easy to navigate website

  Review of 8/2/23, following an experience of 8/1/23 by RAY A.

• 5 / 5 1

  

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  It was so easy. Everything was explained clearly. Didn’t have to deal with non stop email quotes or annoying phone calls. It was all done in 5 minutes.

  Review of 8/2/23, following an experience of 8/1/23 by CHRIS A.

• 5 / 5 1

  

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  So far, smooth as silk. We’ll see when I need your services in the future.

  Review of 7/31/23, following an experience of 7/30/23 by SALLY A.

• 5 / 5 1

  

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  Very easy great company

  Review of 7/29/23, following an experience of 7/28/23 by CARLOS JAUREGUI A.

• 5 / 5 1

  

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  Scott was a great help. He explained everything and made this a simple process

  Review of 7/28/23, following an experience of 7/27/23 by DIANE A.

• 5 / 5 1

  

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  It was great my rep answered all my questions

  Review of 7/26/23, following an experience of 7/25/23 by MERRELL A.

• 5 / 5 1

  

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  uncomplicated, at least to date

  Review of 7/23/23, following an experience of 7/22/23 by RICK A.

• 5 / 5 1

  

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  Amy made it really easy!

  Review of 7/23/23, following an experience of 7/22/23 by RAY A.

• 5 / 5 1

  

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  It was satisfactorily

  Review of 7/22/23, following an experience of 7/21/23 by CARMELA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  So far great...best pricing and sounds like good coverage. Peace of mind, hope not to have to use.

  Review of 7/18/23, following an experience of 7/17/23 by MARK A.

• 5 / 5 1

  

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  Website was very user friendly, and informative. I was able to easily decide which plan best suited my budget. Thank you.

  Review of 7/15/23, following an experience of 7/14/23 by JEFF A.

• 5 / 5 1

  

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  Very good

  Review of 7/12/23, following an experience of 7/11/23 by PAM MAZZA A.

• 4 / 5 1

  

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  Added a car to existing account. All went well and coverage began as promised the next day.

  Review of 7/9/23, following an experience of 7/9/23 by DENNIS A.

• 5 / 5 1

  

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  My experience with Olive has always been efficient and pleasant. Thank you Olive a happy customer.

  Review of 7/9/23, following an experience of 7/8/23 by JOANN A.

• 5 / 5 1

  

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  Never had a claim yet

  Review of 7/7/23, following an experience of 6/30/23 by ANTWAN O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  So far is great, I had a problem with my car took it to one of the repair shops that Olive recommends and it was repair and Olive pay with no problems, all I had to paid for was my deductible, great job keep it up.

  Review of 7/7/23, following an experience of 6/29/23 by RODOLFO A.

• 1 / 5 1

  

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  I put in my first claim and Olive is already trying figure out how to avoid covering the cost.

  Review of 7/7/23, following an experience of 6/29/23 by TEMELL A.

• 5 / 5 1

  

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  It was indeed a productive experience I had with Arnie. He showed me the differences with regard to the type of coverage I needed for my vehicle. He expertly explained what the appropriate plan I needed for my vehicle. With his guidance I was able to comfortably picked the right plan with no pressure from him.

  Review of 7/7/23, following an experience of 7/1/23 by EDWARD B CANLAS A.

• 5 / 5 1

  

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  Absolutely wonderful. Great service, great coverage. I am more than happy :) I had been shopping around for coverage and had several estimates that were way out of my income level but I checked online and Forbes had a very high recommendation for Olive so I started checking them out and while I was on their site, one of the Olive Sales Reps called me. He was just a breath of fresh air!! We talked and had a few laughs, he was very patient with me and explained all the coverage in detail. My car, even though it was a 2017 had minimal milage, only had 17,000 when I bought it and when I told him the mileage was now just a little over 21,000 he told me the price for full coverage and I said 'SOLD'. I am so happy with Olive and my car is completely covered. I don't drive much but knowing my car is now under warranty makes me feel so much better. We are going to have a very long relationship :) Thank you Olive.

  Review of 6/29/23, following an experience of 6/28/23 by DIANE A.

• 5 / 5 1

  

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  Knowing that the insurer is financially sound helped along with my coverage and was put in place the next day. This decision to go forward made good sense

  Review of 6/27/23, following an experience of 6/22/23 by HOWAD A.

• 5 / 5 1

  

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  very easy to use web site and get a quote

  Review of 6/27/23, following an experience of 6/26/23 by JAY A.

• 5 / 5 1

  

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  Much easier than I expected. I could have done it all online myself, however, my service agent volunteered to help.

  Review of 6/27/23, following an experience of 6/22/23 by CHARLES A.

• 5 / 5 1

  

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  The site was easy to navigate.

  Review of 6/27/23, following an experience of 6/24/23 by DAVID JOSEPH A.

• 5 / 5 1

  

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  Liana was very helpful

  Review of 6/27/23, following an experience of 6/21/23 by MARY LOU A.

• 5 / 5 1

  

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  The online experience was the easiest I’ve used. I’m grateful for the piece of mind in having extra security for my car.

  Review of 6/27/23, following an experience of 6/19/23 by VERONICA A.

• 1 / 5 1

  

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  I asked a question. No one replied.

  Review of 6/27/23, following an experience of 6/19/23 by DILLON W. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Horrible! I renewed my warranty but I have received NO confirmation of any kind from Olive. My first communication regarding my purchase was this email asking for feedback. And here it is! This is NOT how to do business. I have ZERO documentation or confirmation of my extended warranty.

  Review of 6/22/23, following an experience of 6/14/23 by MARLOWE A.

• 5 / 5 1

  

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  Sensational customer service and agent was super knowledgeable! Highly recommend.

  Review of 6/13/23, following an experience of 6/12/23 by FAHD ISMAIL A.

• 5 / 5 1

  

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  Very Good Customer service

  Review of 6/12/23, following an experience of 6/11/23 by JACQUELINE ANDREWS A.

• 5 / 5 1

  

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  verygood +helpful

  Review of 6/11/23, following an experience of 6/10/23 by MICHAEL CASPER A.

• 5 / 5 1

  

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  Simple and convenient process.

  Review of 6/8/23, following an experience of 6/7/23 by PAUL A.

• 5 / 5 1

  

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  The sales staff were very helpful and knowledgeable in explaining everything I needed to know about my choices in their products.

  Review of 6/6/23, following an experience of 6/3/23 by TONY A.

• 5 / 5 1

  

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  I'm new to auto warranty coverage, but choosing Olive made the best sense for me. Monthly price fits my budget and knowing I will only have to pay 400.00 dollars for any repairs if I schedule through Olive made sense to me.Also choosing my plan on line was a breeze. Haven't used their services yet, but feel good knowing their there if I need them.

  Review of 6/6/23, following an experience of 6/2/23 by NEAL A.

• 5 / 5 1

  

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  I started to enroll online, but called when I had a question. Olive support took over and finished the effort for me and answered all of my questions. No pressure., very pleasant experience. Also, the best price of the three that I checked. Lots of good information available if you set up an online account. I was very impressed.

  Review of 6/6/23, following an experience of 6/4/23 by HERB A.

• 1 / 5 1

  

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  Not so good right now. Making and changing payment methods is not great. Not to impressed with service as well. Website is not all that informative or helpful.

  Review of 6/6/23, following an experience of 5/29/23 by MATTHEW A.

• 5 / 5 1

  

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  After researching many extended warranty companies, Olive rated the best in my book! Donna was very knowledgeable, professional and such a pleasure to talk to after each time I called her. She answered all my questions with great confidence. Thank you Olive and more importantly, thank you Donna, you made my choice so easy!

  Review of 6/6/23, following an experience of 6/4/23 by PETER A.

• 5 / 5 1

  

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  Well the buy was very easy. I liked not having to listen to Propaganda. Site was easy to navigate, and got what I needed to make my choice.

  Review of 6/6/23, following an experience of 6/6/23 by RUSTY A.

• 1 / 5 1

  

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  There was no information about auto-payments for the policies you pick. I am old school and don't trust auto-payments. It has been a problem for as long as I can remember. Plus, the deductibles are as high as auto insurance. So, I had to cancel after one month.

  Review of 6/5/23, following an experience of 5/28/23 by ALBERT A.

• 5 / 5 1

  

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  Easy going, fair pricing overall good experience!

  Review of 6/3/23, following an experience of 5/27/23 by DENISE A.

• 5 / 5 1

  

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  Everybody was very helpful from the time the phone rang, and I got a real person to hear my concerns.

  Review of 6/3/23, following an experience of 5/28/23 by JAMES A.

• 1 / 5 1

  

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  Took my car in cause I noticed I was loosing coolant. Olive requested multiple teardowns to figure out what was wrong with the car. Once they found out what was wrong with the car they denied the claim due to "pre existing" Conditions. I asked for them to prove it since this was the first time I had this type of issue, they wouldnt/couldn't. After the mechanics dialed in on the problem, They left me with a bill for $8,000 to replace my head gaskets. Mind you I got the power train plus option and the head gaskets were not covered. Customer service was awful and got no help whatsoever from the olive team. They do not honor what they say they cover. I Do not reccomend this company to anyone save your time and money.

  Review of 6/3/23, following an experience of 5/26/23 by LUIS A.

• 5 / 5 1

  

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  Scott was great in helping me renew my coverage. Thanks again!

  Review of 6/3/23, following an experience of 5/26/23 by MICHAEL A.

• 5 / 5 1

  

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  super easy to sign up

  Review of 6/3/23, following an experience of 5/28/23 by KATHIE A.

• 5 / 5 1

  

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  My buying experience wss excellent. I did a lot of research and had some questions. My agent, Tung Trang, was extremely helpful, professional, and not pushy. The coverage seems thorough and the price was the best I could find. The Forbes review was what led me to this company. I would recommend considering this company if you are looking for an extended auto warranty.

  Review of 5/27/23, following an experience of 5/25/23 by COREY A.

• 5 / 5 1

  

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  GREAT PRICE AND SERVICE- OPERATOR WAS PATEINT - HELPFUL AND VERY SMART- AND POLITE--I LIKE POLITE- TOO MANY SPPEDY DUDS

  Review of 5/27/23, following an experience of 5/21/23 by JOSEPH SIMI A.

• 5 / 5 1

  

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  Nadia was great super easy to chat with online & on the phone. She was thorough and professional all the way through!!

  Review of 5/27/23, following an experience of 5/25/23 by COLLEEN A.

• 5 / 5 1

  

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  Really wonderful to work with!

  Review of 5/27/23, following an experience of 5/25/23 by HARRY VILLEGAS A.

• 4 / 5 1

  

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  Have not had to use coverage yet and hope I don't for a long time but very pleased with service during the sign up process

  Review of 5/27/23, following an experience of 5/21/23 by DEBBIE A.

• 1 / 5 1

  

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  Tedious and unforgiving.

  Review of 5/27/23, following an experience of 5/19/23 by ROBERT A.

• 5 / 5 1

  

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  Excellent

  Review of 5/18/23, following an experience of 5/17/23 by ARMANDO A.

• 5 / 5 1

  

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  Day 1 experience with Morgan of customer was great and pleasant. She answered all my questions and provide me with truly exceptional customer service.

  Review of 5/16/23, following an experience of 5/15/23 by EDWIN A.

• 5 / 5 1

  

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  Was a great experience I have nothing negative to say at all. Great customer service and friendly and a fun experience

  Review of 5/15/23, following an experience of 5/14/23 by DAROLD A.

• 5 / 5 1

  

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  Very helpful!

  Review of 5/14/23, following an experience of 5/13/23 by DAUN MUIR A.

• 5 / 5 1

  

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  Ernie Sanchez was very helpful and made me feel extremely comfortable about purchasing a policy with olive.

  Review of 5/14/23, following an experience of 5/13/23 by TAKIUA A.

• 4 / 5 1

  

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  ok4me

  Review of 3/29/23, following an experience of 3/28/23 by GEORGE A.

• 5 / 5 1

  

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  Quick and easy.

  Review of 3/29/23, following an experience of 3/28/23 by ROSIE A.

• 5 / 5 1

  

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  Great so far

  Review of 3/25/23, following an experience of 3/24/23 by KATELYNN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy. Customer service with the rep, Tung was exceptional! Almost felt I made a new friend! Felt super confident in what I was getting!

  Review of 3/25/23, following an experience of 3/24/23 by FRED A.

• 5 / 5 1

  

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  No problem signing up. The experience was excellent. The price was right. I hope I never have to use it.

  Review of 3/23/23, following an experience of 3/22/23 by MAR SCHIFF A.

• 5 / 5 1

  

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  quick and simple. great price compared to other products.

  Review of 3/22/23, following an experience of 3/21/23 by BERT A.

• 5 / 5 1

  

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  We haven't yet had to file a claim so I can't comment on that, but so far the enrollment process has been easy and straightforward and best of all, after requesting a quote, we received no spam emails or endless annoying phone calls from the folks at Olive. That's how it's done. Thank you.

  Review of 3/21/23, following an experience of 3/20/23 by STEVE A.

• 5 / 5 1

  

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  Excellent and a great way to have warranty coverage.

  Review of 3/20/23, following an experience of 3/14/23 by DAN A.

• 5 / 5 1

  

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  Great. The experience is going well.

  Review of 3/20/23, following an experience of 3/19/23 by DAVE A.

• 1 / 5 1

  

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  I purchased the plan and didn't get a confirmation email or anything with information.

  Review of 3/20/23, following an experience of 3/12/23 by JAZMEN A.

• 5 / 5 1

  

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  Very easy to sign up and I did not receive phone calls from pushy salespersons. I had a policy on the car I traded in and was very east to cancel that one and put a policy on my new ride.

  Review of 3/12/23, following an experience of 3/11/23 by CHUCK A.

• 5 / 5 1

  

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  Arnie was extremely helpful and answered all my questions!!!

  Review of 3/10/23, following an experience of 3/9/23 by DAVE A.

• 5 / 5 1

  

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  This was so easy, it literally took minutes. Donna was easy to work with. I conference stand a buddy of mine who has a truck like mine and he bought a warranty too.

  Review of 3/5/23, following an experience of 3/4/23 by ADAM A.

• 5 / 5 1

  

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  Megan was great

  Review of 3/5/23, following an experience of 3/5/23 by CHRISTIAN A.

• 5 / 5 1

  

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  The sign-up process was very easy, the pricing seems very fair. I hope I never have to use it.

  Review of 3/3/23, following an experience of 3/1/23 by STEVEN A.

• 1 / 5 1

  

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  Worked with Amy to set up and found out today that she lied to me.....not good business.

  Review of 3/3/23, following an experience of 2/23/23 by CINDY A.

• 5 / 5 1

  

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  Great

  Review of 3/3/23, following an experience of 3/2/23 by BILLY A.

• 5 / 5 1

  

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  Super easy. Amy was amazing. While other companies tried to pressure me into buying their product. Olive did not.

  Review of 3/3/23, following an experience of 3/1/23 by NICK A.

• 5 / 5 1

  

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  Very Helpful and quick!

  Review of 3/3/23, following an experience of 3/1/23 by HEATHER A.

Reviews displayed in chronological order