Customer reviews
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Load and drop off was smooth . All our items made it only one thing was broken. Some of the boxes ended up in the wrong room. But it was no big deal. Everyone was great! Follow up from Shelby and Angelica was great !
Review of , following an experience of by ADAN B. *
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Move was perfect! Everything was well done, particularly during the pandemic. Big shout out to both Amanda (coordinator) and Mike (driver) for excellent service.
Review of , following an experience of by MAYA H. *
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Very timely and helpful responses, professional, and friendly and skilled loaders/unloaders. No items were damaged during move and all items accounted for. Very satisfied with their service
Review of , following an experience of by ANDREW S. *
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Top notch service from start to finish! Tim (driver) stayed in touch with us along the way and made certain everything was packed securely. Cost estimate from Syracuse Haulers was spot on.
Review of , following an experience of by CLEVE K. *
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A.J. and Nick were incredible packers and movers. They got a couch into a space i never believed they could. recommend them 100%
Review of , following an experience of by AMELY K. *
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The shipment is not yet delivered. I’ll give a review when the service is done to my satisfaction. Shipment was loaded on 3/23/20 and the delivery spread is 3/28/20 - 4/06/20.
Review of , following an experience of by ELISABETH H. *
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Well organized. Good delivery in the midst of the COVID-19 pandemic.
Review of , following an experience of by AILEEN R. *
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On time, quick, efficient, easy to work with
Review of , following an experience of by JARRELL H. *
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The folks who showed up to take away our passions for an out-of-state move immediately gave us confidence that Lile and Van Lines were the right choice of movers. Boukine Abdellaoui was the leader of a superb team. Thomas Owings found several items stowed at the back of high (and some low) cupboards and cabinets, using his phone’s camera to see where he couldn’t. Gabriel Lucas-Rivera was expert in protecting our antique furniture and glass fronted curio cabinet. Together they quickly shifted the boxes, bins, furniture and messy garage tools to the truck and soon were on their way. The following day Boukine and a younger helper off loaded into our storage unit. Boukine kept the four bins we wanted access to at the front and even climbed through the piles of boxes to help secure our mattress in a tight fit along the side of the unit. He is a wonderful representative for this company and his customer service and attention to detail—especially those we were focused on—was beyond improvement. Thank you for employing such a capable manager, such a kind and personable team, and giving us NOTHING to worry about during a difficult transition.
Review of , following an experience of by ZOILA Y. *
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Most organized outfit ever.all my boxes made it to Montreal, nothing broken. Bravo!
Review of , following an experience of by JAQUELINE R. *
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I used them recently for a Mini-load to go out of state, and I was very pleased. This service can be very detailed with packing, shuttling, and repacking. They did a great job. I had used them some years ago on two cross country whole-household moves. I was always satisfied. Nona, in my local Agent’s office, A-1 Freeman-Dallas, was so efficient. Great customer service all around and with Meagan, my Estimator, who was very professional and knowledgeable. They quickly helped me out of a jam with another carrier. Thank you North American!
Review of , following an experience of by REVA L. *
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Mr.Jim and his crew in Illinois and North Carolina were phenomenal, very professional took great care of our things. I would highly recommend them.
Review of , following an experience of by MAKAYLA R. *
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This was our first experience moving after living in our home for 30 years and we were surprised how well the move went. Everything arrived in great condition. Eric re-assembled our patio set and grill very quickly without any missing parts. There was no damage done to the walls of our house in the packing or unpacking. So happy we used your company rather than trying to use a pod. The driver, Eric, arrived on time at pickup and delivery and provided great customer service. Very satisfied with the moving experience.
Review of , following an experience of by TOY H. *
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The drivers Susan and John Holiday did an excellent job helping us move. They assisted us in everything to make sure we were ready to move on time. They were courteous and polite to my family and friends and should be commended for there hard work.
Review of , following an experience of by BRODERICK S. *
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I had no problems and the delivered earlier than was quoted.
Review of , following an experience of by RIVER C. *
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The move was not an easy one because although they picked up all my belongings at one place they had to be delivered at 3 places. The movers were very friendly and careful and everything they packed (so far) has been in perfect shape. The weather was not cooperative and yet they were able to get everthing safely into the truck - drive over 300 miles and get it safely into my 2nd floor apartment. This was my 17th move 62 years and it couldn't have gone more smoothly!! Thank you.
Review of , following an experience of by CEASAR S. *
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Very polite and professional employees, from start to finish. A bit pricy but I got my money’s worth.
Review of , following an experience of by DENA O. *
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Our move was small, but every aspect went well.
Review of , following an experience of by MARJORY H. *
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Excellent service very professional
Review of , following an experience of by SEAN G. *
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All was going well until the driver delivered our goods and used his daughter/granddaughter to help offload. I said something to him but he did nothing about it. It was awkward, uncomfortable and extremely unprofessional
Review of , following an experience of by MIKE L. *
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Great service,nice people
Review of , following an experience of by ELNA H. *
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Great company! Packed my belongings nicely and delivered them from AZ to WA in a timely manner. Micheal is amazing!
Review of , following an experience of by JANNIE D. *
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Packers were nice. After receiving shipment found: Antiques damaged including broken legs for 18th century bed footer missing; Shelf holders for 3 book cases cannot be found making case unusable; No 1st shipment parts box found yet. This is after 1 day unpacking. Very disappointed.
Review of , following an experience of by ALLENE S. *
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Excellent, everything from start with the representative presentation and paperwork too the move date, movers, packing everything to our final destination FL and Excellent transition from the driver to the unpackers all items remain the same no missing items. Smooth Smooth. The Driver worker Bee
Review of , following an experience of by WELDON O. *
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Movers were excellent. Move went well all in same day at the request of the movers at last minute. Delivery was a bit rushed and i have found some minor items after they left. I would recommend your Co to others
Review of , following an experience of by ISAIAS M. *
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All went well
Review of , following an experience of by LERA B. *
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From the initial quote through the unloading of our household goods 650 miles away the North American personnel were professional, personable and expert in their tasks. I have been moved professionally six times during my working (and now retired) life. This was the best transaction of them all. Nothing broken, nothing lost and every timeline met right on schedule. I’m through moving (I hope) and it’s great to end with a great experience.
Review of , following an experience of by NYA L. *
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Wonderful service and friendly, hard working professionals.
Review of , following an experience of by KEELY A. *
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The estimator was prompt and professional and provided a competitive estimate as well as advice regarding how to minimize costs by packing ourselves, and providing access to appropriate packing boxes, eg wardrobe and dish pack boxes that we could pick up from their office/depot. Loading and unloading was done on schedule with little drama. Communication from the move coordinator (and the driver) was timely and helpful. The driver even took many of the packing boxes! Overall a great experience. Highly recommended.
Review of , following an experience of by OLIVER G. *
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The crew was wonderful and responsive
Review of , following an experience of by LIONEL C. *
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Great
Review of , following an experience of by JANIYA W. *
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I moved state to state and had a great experience. The driver, Jamie, and all his help was fantastic. Jamie, was very, very good. I would use this service again, especially if I could have Jamie again.
Review of , following an experience of by ANIKA H. *
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They did an awesome job. Will be moving again in 8 months. Will definitely be calling them. Very responsible and careful with my stuff.
Review of , following an experience of by KATTIE R. *
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Everything went smoothly
Review of , following an experience of by PIPER N. *
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Most was good. A few things I was disappointed in. I still don’t know if you do AAA discounts and I had left a message for office just prior to move . No call. Still don’t know exact weight and again, left messsge after move but no response. Driver sent tickets but were hard to read and I don’t know how much I read. Some of customer service was good but some not very good. Just a matter of answering a couple quick questions without making customer feel you are annoyed and being bothered. I feel office person could have made a more professional attempt . Instead I was made to feel I was bothering her.
Review of , following an experience of by ALFREDO T. *
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From starting with their estimator, Chuck and coordinator, Carmen and the moving team, lead by Chris and Virgil our cross country move was the best experience. With all of their attention to detail and care for our personal belongings our move was a wonderful experience. I take my hat off to their great team from beginning to end. I highly recommend them and I will be using their company again in the future. Great job everyone and thank you again. Cindy Graham
Review of , following an experience of by JANA H. *
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Our sales agent, move coordinator, and driver are professional at their jobs. Honest pricing and contract options to executing everything agreed upon is a rare find in this market. We will recommend the company to family, friends...to anyone.
Review of , following an experience of by DARLENE R. *
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Best, smoothest move ever! There were no negatives or unexpected surprises. Everything went as planned. All the people we dealt with from Redman Van & Storage in Salt Lake City were courteous and professional and performed in an excellent manner in their respective roles.
Review of , following an experience of by BRAYAN J. *
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Excellent from beginning to end. I have no complaints.
Review of , following an experience of by LADARIUS W. *
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Everyone involved was kind, helpful, and professional, and all of my belongings arrived without any issues. I felt my life was in capable and caring hands throughout this process of moving across country!
Review of , following an experience of by SAMMIE R. *
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Everyone was very friendly. They worked hard and were good at their jobs
Review of , following an experience of by ARI P. *
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Professional groups. My only wish is that it really would have helped if I was able to get an exact delivery day earlier than a day or 2 before.
Review of , following an experience of by AMERICO S. *
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The setup and scheduling went very well. The driver and moving crew were very polite and hard working. But perhaps due to their need to off-load from the big van into a smaller truck to deliver at our destination house, I'm discovering a lot of furniture damage (e.g., 2 tears in a mattress covers and the plastic bags torn, causing dirty mattresses, a broken file cabinet drawer, broken backing to a book case, MANY large chips out of the edges of many pieces of furniture) - none of which they called to our attention upon delivery. And it was impossible to inspect each item during the chaos of the 12+ hours for delivery.
Review of , following an experience of by FLETCHER H. *
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Thanks!
Review of , following an experience of by NELLA S. *
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On time and very professional
Review of , following an experience of by MONTE B. *
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Very professional from start to end.
Review of , following an experience of by MINERVA C. *
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Everything promised was delivered! Moving team was professional, hard working and reliable! Cost was on target ... no surprises which was a comfort given it was a cross country move.
Review of , following an experience of by LYRIC L. *
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Most professional, courteous, and efficient move ever.
Review of , following an experience of by MELVIN T. *
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Everything was going perfectly until the last piece of furniture came off. They kept it for last, a Thomasville upright armoire, had a leg sheared off. An adjuster has been here, don't know what the next step will be. If it's repair, it must be a seamless repair, AND, the piece must get moved into the house right now, they left it in the garage. Really not happy at all about this. More input from you would help a lot! What will my options be, and at what cost?? A reply would bee greatly appreciated.
Review of , following an experience of by ALYSON P. *
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I thought it was a very good experience the driver And the workers or very courteous.
Review of , following an experience of by ABNER S. *
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Very reliable and good service from the delivery
Review of , following an experience of by EMILIA H. *
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Everything went smoothly
Review of , following an experience of by ELLSWORTH W. *
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John, Zeth and Roy were GREAT! Jim was so professional and helpful, Samantha was also great! EXCELLENT!! I will recommend Rainbow Movers to everyone!
Review of , following an experience of by HAZLE L. *
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Aside from a few small communication issues, everything went like clockwork. The furnish was delivered 2 days early.
Review of , following an experience of by GERSON N. *
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George is the Best! Great crew a joy To do biz with during stressful time. More than pleased with experience! Highly recommend????Ann was also A delight and most helpful. Thanks Again . Ce
Review of , following an experience of by FLOYD D. *
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Everyone was professional and friendly. They took the time to explain each step of the process. Beginning with the estimate, to the loading, to the delivery and unloading everything went according to what had been explained to me. Moving long distance can be stressful but there was not one moment of stress regarding the moving of my belongings. Thank you!
Review of , following an experience of by EDGAR S. *
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The move was fast and pretty good. The leaders in Lakeland were excellent but the leaders in Oklahoma were kind of careless.
Review of , following an experience of by JAVIER T. *
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Excellent team work. They made my move experience quick and easy.
Review of , following an experience of by MILTON S. *
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Marrins helped me out of a bind. I had a bad experience with a broker and only had about a week to secure a moving company. I contacted North American Van Lines, and they put me in touch with Marrins. They gave me a quote over the phone that evening ( after hours) and followed through with everything they promised. Their guys arrived on time and loaded my furniture quickly and efficiently. Everything made the trip to Texas in great shape. I will always be greatful for their help and would recommend them to anyone who needs a moving company.
Review of , following an experience of by AIDAN B. *
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More unpackers on the receiving side would have been good but overall the experience was better than expected. The car mover was absolutely awesome and exceptionally accommodating.
Review of , following an experience of by AMAYA H. *
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We had an excellent experience all the way throw the move. Good communication and respect was shown for our household goods from beginning of the move to the final unloading.
Review of , following an experience of by CECILE W. *
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Excellent Service
Review of , following an experience of by CHELSEY R. *
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The movers were amazing, I was awed watching them carry items by themselves They took great care with our furniture, not a scratch or dent found. On time picking up and delivering the next day
Review of , following an experience of by JEFFEREY K. *
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All went very well except the unloading. I. Probably should have known to check off each and every box but I didn’t even think about it. Your driver knew I was not because there were three guys unloading just as fast as they could. At the end your driver asked me to sign saying I received all boxes. I told him I could not because no one including him checked off the boxes. That’s when he got irritated with me - and got quite curt with his responses. Like I say it makes perfect sense that I should have checked them off “however” I go through this process once every 15 years - he does it daily and should have made sure I was aware of what I needed to do. He did not. Everything else went fine - Mike was great on the front side and the packers were wonderful. A little more professionalism from the driver would have been nice. If you want the details give me a call.
Review of , following an experience of by SIMEON K. *
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The moving experience is always stressful, exhausting and overwhelming. This time we did it right by hiring Nelson NorthAmerican. From the first meeting to give us an estimate to the outstanding packing crew that took a very full house and 5 hours later we were packed and ready to go. George, our driver took great care with his crew to load the truck so nothing was damaged. Then it was four plus hours to unload the truck and place the big furniture in their new location. Not one piece of furniture had any marks or damage. We felt they handled our possessions like they were their own. It’s rare to find that dedication these days. Our move took us several states away and Nelson’s crew was there for us all the way. I would recommend them to anyone planning a move. I can’t thank everyone enough for all the outstanding service we received.
Review of , following an experience of by ANIYA R. *
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I made the right choice when I chose Marathon Moving from among the biggest competitors. I’ve had three moves in the past, one state to state move and Marathon “did their thing”. The service was excellent and Steve lead a team of great workers. They checked with me on everything to confirm what I wanted, they were committed to doing a great job, and they were a friendly bunch. I loved working with them and they helped to get me up and running in my new home. Thanks so much for making this move stress-free for me. I would highly recommend Marathon Moving to anyone whose looking to move!
Review of , following an experience of by CLEVELAND P. *
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Everything was great.
Review of , following an experience of by SHAWNA A. *
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We have moved many times and this was by far the best experience we have had.
Review of , following an experience of by ROSELLA S. *
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Very Happy
Review of , following an experience of by PASCALE W. *
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All perfect.
Review of , following an experience of by WENDELL L. *
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Clothes box left and had to call back. One food box not packed. Paint chipped on stairs and marker ink on carpet. With unloading all items that were taken apart were not put back together, even though we were told they would be. Boxes notball put in rooms that were clearly marked. Having trouble finding things Packers, loaders and unloaded all extremely pleasant and very easy to work with. Just the overall feeling of being rushed and wanting to get to next job.
Review of , following an experience of by KAYLEE H. *
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Made our move with our two year old and two dogs so much easier! Jose our driver was excellent!
Review of , following an experience of by BRANDON L. *
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Excellent except for the delivery date, Had to wait a week for the truck
Review of , following an experience of by DOLLY W. *
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Everyone who worked with us was amazing! Linda kept me informed and Jesse(the driver) and his crew were very professional, on time and super nice!
Review of , following an experience of by ELISHA R. *
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The whole moving experience was excellent!
Review of , following an experience of by ARI E. *
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Mother Lode Moving that handled the move was amazing. Brittnay handled all the details with understanding, compassion and professionalism. Once the load arrived at my destination in Texas everything was good. However, the communication with the driver was not ideal I was given less than a day notice (after trying to get timing information for over a weekBrittany tried as well) that my load would be delivered.
Review of , following an experience of by MARIAN H. *
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We have been extremely satisfied with everyone involved in making our cross country move happen. Angelo was excellent in estimating and pricing our move. He was also able to make our very tight timeline happen for us. Hanna did an awesome job of keeping us informed on the status of our move. All of the packers and the movers on both ends of the move were very professional. And all of our belongings arrived in great shape! A huge shout out to everyone involved! Thank you all!!
Review of , following an experience of by VINCENZO B. *
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It was great
Review of , following an experience of by AUGUST H. *
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Everyone at Sauniers made our move go smoothly. Dave, Mike, Drew and Daniel were fast, efficient and thorough in our packing. Thanks Saunier!
Review of , following an experience of by RICKIE W. *
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I moved around a lot in the military and this was by far the best experience I had ever had moving. Everyone from the estimator, to the packers and drivers were friendly, hardworking and most importantly they took care of my stuff. It was money well spent.
Review of , following an experience of by ANSLEY C. *
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Very good service from Bart. The only thing I would have liked is less wrapping paper around my items, a bit much on everything.
Review of , following an experience of by EMERALD S. *
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Superb work by all - from Dan Gaebl, Darlene,to packers(Richard and Jesus) to the driver, Sam. I have moved over 12 times while in the US Army, but this was the best by far.Clearly the best in Denver!
Review of , following an experience of by ERLING S. *
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Most of the people I worked with were beyond excellent. The Montana Transfer team was always available and willing to work with me and my driver, Bruce, was so friendly and worked very hard. I would have given 5 stars, but the crew that was loaded me didn’t show the first day, then worked very slow the next day, which pushed us into a third day. It seemed like they made the driver do most of the work. Thank goodness for him- I don’t think it would have been done otherwise.
Review of , following an experience of by JUSTEN K. *
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What I thought would be a stressful experience, you all took the stress away. Thank you for making me feel better.
Review of , following an experience of by MAFALDA Z. *
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We are still unpacking but things seem to have gone well. The one main thing I would look for is that they should have done a little better with floor and carpet protection. There were also a few other items that should have been in furniture blankets like our patio furniture.
Review of , following an experience of by HYMAN M. *
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I moved with the military for over 20 years and this was THE BEST move I ever had. Everyone was professional, friendly and accommodating. Russ was flexible with all of my changes and Roger and his moving team were quick, efficient and respectful of our belingings. Great job everyone!
Review of , following an experience of by RUSS C. *
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Great moving experience. From the beginning of the estimate to the final followup phone call everyone was helpful and professional. Highly recommended
Review of , following an experience of by GREGORY O. *
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Paul Davenport (our driver) went over and above in terms of customer service and work ethic. The crews both in Tampa and Aurora were polite and cheerful. Unfortunately, some of our stuff wasn't loaded onto the truck well and we do have some transit related damage.
Review of , following an experience of by CARMEN O. *
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Good packers and fine driver. They were cordial, careful and considerate.
Review of , following an experience of by FRANCESCA V. *
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The crew was great
Review of , following an experience of by NORBERTO B. *
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Neil and his moving team were excellent. Very professional, efficient, and helpful. A great group and I would absolutely hire them again and recommend them to others. The administrative team at Sterling that scheduled and set up the contract was also incredibly helpful and professional. I’d definitely use your company again. Thank you.
Review of , following an experience of by MYA D. *
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From Pete Lewis coming out and making the estimate easy to the driver being very informative with his arrivals it's been a pleasure working with Beltmann Group. I have to say Madeline Bishop is an amazing asset to the Beltmann team. She made this process less stressful and was quick to reply with any questions I threw at her. I can not say enough kind words about her.
Review of , following an experience of by KEELY T. *
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Movers were polite and professional on both ends of the move.
Review of , following an experience of by JUSTICE C. *
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Our complex move from MA to CA was smooth and easy with North American. Brad gave an very accurate estimate for the move along with great money saving tips. Wayne and his crews in both MA and CA were on time, efficient, professional, polite and quick! We definitely recommend North American!
Review of , following an experience of by EULA T. *
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It could not have been better. We have moved many, many times and this was by far one of our best experiences. Jeff and his crew on both ends of the move were incredible. We had a very large shipment with two stops to load and unload and it couldn’t have gone any smoother then it did.
Review of , following an experience of by GERTRUDE R. *
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We were very pleased with both the packing and unpacking experience. Nothing was damaged in transit. Especially appreciate that the driver, Chris, kept us informed as to his whereabouts and delivered on the scheduled day. Also the original estimate was done carefully and professionally. Thank you, Joe.
Review of , following an experience of by CONNIE Q. *
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Friendly, fast, timely and cautious.
Review of , following an experience of by LIBBY J. *
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Don and his crew did a great job. Everything arrived in good condition. We appreciated the help disassembling and reassembling furniture, as well as the difficulty of dealing with the multiple flights of stairs and house that was a challenge to access via moving truck. I would recommend them to anyone who is considering a long distance move.
Review of , following an experience of by MAUDE S. *
*Pseudonymized data at the request of the author
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Good experience
Review of , following an experience of by JARRET Z. *
*Pseudonymized data at the request of the author
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Very nice crew. Very hard working.
Review of , following an experience of by HILDA C. *
*Pseudonymized data at the request of the author
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