mysiella.com

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Information mysiella.com

  • Company

    Mysiella

  • Description

    For Women, By Women - Discover our functional underwear, loungewear and base layers. We offer innovative design with the highest level of quality and ...

  • Address

    215 Saint-Zotique West, H2V 1A2 Montréal

  • Website

    https://mysiella.com/

  • Category

    Clothing and accessories

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Customer reviews

  • 5 / 5 1
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    Amazing product!!!!!

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  • 5 / 5 1
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    Great

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  • 1 / 5 1
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    I usually love my Siella products but the modal collection was a fail. My first time wearing the modal boyshort I noticed a small hole. This is so disappointing for such an expensive set. I realize the fabric is delicate and I treated it with such care that to see this happen is truly disappointing.

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    Answer by mysiella.com
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    Hi Mary I am sorry to hear about your disappointment with our Sheer Modal collection. There is not doubt that this collections is made with a very delicate fabric and this is the reason we sent you a complimentary washing bag with instructions. Feel free to submit your request for refund/return at no cost to you, Simply follow the easy steps from the link at: https://mysiella.com/pages/returns Our team will review your request and hopefully we can resolve your issue. We hope to see you shop again at mysiella.com and again I apologize for the inconvenience. Thank you

  • 5 / 5 1
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    Fast delivery, lovely packaging

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  • 3 / 5 1
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    I bought a pair of Siella underwear at Scheels size small then order from Siella the same size like 8 pairs and they don’t fit right so very disappointed that it varied so much.

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    Answer by mysiella.com
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    Hi Ann We are sorry to here of your discontent. I understand your concern on the different fits as this is always challenging. We have different size guides depending on the collection because different fabric have different stretch. Since you are a loyal customer with Siella , and because we understand that it can be difficult to judge size, you can send them back to us for a full refund at: Chateau Bodywear Inc. Attn: Returns Department (#S3481) 215 Saint-Zotique West Montreal, Quebec H2V 1A2 Return costs are the responsibility of the customer and are non-refundable. All returned items must have original tags, be unworn, unwashed, and free of perfume, makeup, and deodorant. Upon receipt of your return, the refund will be credited to the original payment method. You will see your refund within the expected 2-5 days from the date we receive your return. However, depending on your financial institution, it may take up to 10 days for your funds to reflect on your statement. Please let us know if there is anything else we can help you with. Thanks

  • 5 / 5 1
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    I have already recommended to so many other women. So comfortable and great quality. Also being an active person I appreciate that both the underwear and bras stay put!

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  • 4 / 5 1
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    Easy to order and fast shipping! I did not enjoy the underwear unfortunately, I found it was not flattering on my body but the ribbed tank top and the bralette are what I live in!

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  • 3 / 5 1
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    My order turned out ok. It was my first time buying from Siella so I only got a few items. The cotton high waist brief was ok, but the invisible shaping panties were incredibly tight and uncomfortable. I bought all medium and wish I had done a small in the high waist brief and a large in the invisible shaping panties. I’m bummed because I was really hoping this would work out and I’d buy more. I’m on the fence about making another purchase.

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    Answer by mysiella.com
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    Hi Raquel, We are sorry to here of your discontent. I understand your concern on the different fits as this is always challenging. We have different size guides depending on the collection because different fabric have different stretch. The Shaping Panty does fit small so that is why our size guide lists size MEDIUM equivalent to a dress size of 6 to 8, yet the cotton brief in size MEDIUM lists a dress size of 8 to 10. Since this is your first time ordering Siella , and because we understand that it can be difficult to judge size, you can send them back to us for a full refund at: Chateau Bodywear Inc. Attn: Returns Department (#S3481) 215 Saint-Zotique West Montreal, Quebec H2V 1A2 Return costs are the responsibility of the customer and are non-refundable. All returned items must have original tags, be unworn, unwashed, and free of perfume, makeup, and deodorant. Upon receipt of your return, the refund will be credited to the original payment method. You will see your refund within the expected 2-5 days from the date we receive your return. However, depending on your financial institution, it may take up to 10 days for your funds to reflect on your statement. Please let us know if there is anything else we can help you with. Thanks

  • 5 / 5 1
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    Good customer service and great quality.

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  • 5 / 5 1
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    easy ordering and fast shipping

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  • 5 / 5 1
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    Quick delivery, eco friendly packaging, comfortable clothing, and it’s great supporting local businesses.

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  • 5 / 5 1
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    This was great all areas

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  • 5 / 5 1
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    Love their products

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  • 5 / 5 1
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    Lovely and soft product

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  • 5 / 5 1
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    Love this brand! Will be buying more. Especially their high-rise underwear

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  • 5 / 5 1
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    The items were great quality, they are super comfortable

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  • 5 / 5 1
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    So comfortable, truly second skin. Doesnt show when wearing leggings

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  • 5 / 5 1
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    Super easy to navigate site and select what kinda styles and sizes you were looking for!

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  • 5 / 5 1
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    Site easy to use Delivery very fast and customer service wow and love their products

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  • 5 / 5 1
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    Order was made and delivered in great time. No issues whatsoever. I would recommend the company for ordering things but I was not pleased with the items I got at all

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  • 5 / 5 1
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    Fast and efficient.

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  • 5 / 5 1
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    Love so much these products. Dont wanna wear anything else now!!

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  • 4 / 5 1
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    Didn’t fit at all!

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    Answer by mysiella.com
    Flag

    Hi Kayla, We are so sorry to hear of your disappointment. This particular styles does fit tight around the chest in order to give good support. I noticed that you purchases a size small which, based on our size guide, is a 32A, 32B, or 32C. Can you confirm if you fall under this size range? At SIELLA, our goal is to make all our customers happy, and for this reason, we will be refunding you for the bralette so expect to see a refund on your Visa credit card. No need to return. We invite you to try our other bras and panties and benefit from a special discount of 20% on your next order. Use coupon code LOYALTY20 at checkout. Let us know what is your bra size, and if you prefer tight or lose fit, and we will recommend you some items. Thanks Anna

  • 5 / 5 1
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    I followed the link provided by Chantelle Watt. Very easy to navigate.

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  • 5 / 5 1
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    Très contente 🤩

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  • 5 / 5 1
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    I love the way they fit on me just perfect

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  • 5 / 5 1
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    J’adore le site Mysiella pour leur diversité corporelle et la belle variété de produits de qualité.

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  • 5 / 5 1
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    Both are so cute and very comfortable its my new favorite bra

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  • 5 / 5 1
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    I love the product. Silky, smooth and you can’t even tell you have them on. Good fit. True to size. From order to delivery was a fair time frame as well.

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  • 5 / 5 1
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    Très satisfaite de ma commande! J’adore chacun de mes articles. Siella est ma compagnie de sous-vêtements favorite !!!

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  • 5 / 5 1
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    Everything was great, including ease of ordering, delivery and website navigation

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  • 5 / 5 1
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    Delivery was very fast and service very good

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  • 5 / 5 1
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    Great services, fast delevery ans good Product.

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  • 5 / 5 1
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    wonderful product, described accurately (first time ordering), good service. Will order again!

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  • 5 / 5 1
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    Easy to find what I wanted on the site

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  • 5 / 5 1
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    Best fitting underwear I have ever worn

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  • 5 / 5 1
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    Super comfy!

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  • 5 / 5 1
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    Great thong and cami set. Love the colour

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  • 4 / 5 1
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    Just as advertised, but I wish the mesh fabric was more durable.

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  • 5 / 5 1
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    Each order I have made is received in less than a week. Best of all, they are not AMAZON.

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  • 5 / 5 1
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    Everything was easy, and the product arrived quickly- very impressed

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  • 5 / 5 1
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    I could not be more impressed with the items I received, the fabric is soft and fits like a glove without being tight.

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  • 5 / 5 1
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    very clear

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  • 5 / 5 1
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    excellent customer service and speedy delivery

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  • 5 / 5 1
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    Super fast delivery

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  • 5 / 5 1
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    Absolutely love. Not only is the product great quality and accessibly priced but the brand as a whole is one I feel good representing and proud talking about when I’m complimented on whatever garment I’m wearing from them.

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  • 5 / 5 1
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    Excellent quality and superior Customer Service

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