Customer reviews
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Perfectly adequate website interface.
Review of , following an experience of by DAVID B.
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My issue with Moondreams is the turn around time. I ordered 8 108x56 inch panels, they arrived quickly but the box was damaged and 2 panels had superficial marks. I realized I needed additional panels and since November I was trying to reorder 6 panels. What a ridiculous wait time. The 108x56 white panels were not available until the end of February? 3 months? Crazy?? If I had not already invested so much I would have given up
Review of , following an experience of by PAULINE F. *
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Great customer service. Easy to order
Review of , following an experience of by VICTORIA M.
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very good product and of great quality.
Review of , following an experience of by MARIA B.
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Good quality, heavy weight curtains that reduce sound in between treatment rooms at our day spa. This is the 5th set we've ordered and I'm always pleased with the quick delivery and quality of the curtains.
Review of , following an experience of by MICHAEL A.
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Great product, good communication and shipping.
Review of , following an experience of by ROBERT H.
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Great.
Review of , following an experience of by JOHN W.
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Great product, the room looks sharp, thank you
Review of , following an experience of by SHANE S.
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great quality
Review of , following an experience of by DAN C.
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It would have been 5 stars but the day after my purchase you ran a huge sale mine was annoyed that I paid full price
Review of , following an experience of by DONALD B.
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Hung up the curtains on Sunday for a home office that does not have a door. So far I’ve noticed the sound is deadened a bit, and helps with defining the office space; when curtains are closed, please do not disturb. Unsure with the hefty price tag of these curtains, if that is indicative of the amount of noise reduced. Time will tell. I’m keeping them, and have ordered another panel for a hallway that needs to be separated and sound reduced. Again, it’s a pricey option and just wish the sound was reduced more with how costly the curtains are.
Review of , following an experience of by CHRISTINE M.
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Nothing special, it does not provide evidence (ex videos) to show the proof that their product work
Review of , following an experience of by KEENAN O. *
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Customer service was great and helped when FedEx delivery was difficult. Product was high quality.
Review of , following an experience of by GRANT M.
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Wonderfully helpful to block sound through a threshold!
Review of , following an experience of by LAURA B.
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I love the curtain and I thought I was ordering 3 sets....was disappointed to realize the packages were for each panel not a pair. Probably said it somewhere but I thought it was a pair of panels. The quality is excellent!
Review of , following an experience of by ROMANA B.
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GREAT SERVICE and I LOVE my curtains.
Review of , following an experience of by DWIGHT H.
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Exelent product!!!
Review of , following an experience of by YANIV G.
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Easy website to navigate. Very prompt delivery of purchase. Curtain exactly as described.
Review of , following an experience of by SUSAN W.
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I received my order within 48-hours, which was a nice surprise since I was expecting 4-5 business days. My curtains were the correct size and were easy to hang. Most importantly there was NO toxic odor. Only the normal new fabric smell that only took about 3-4 days to fully dissipate. We had other sound deadening/thermal curtains from another manufacturer that after overnight exposure to their fumes nearly sent me to the hospital with respiratory distress and severe migraine. So know with confidence that these truly are eco friendly and are not made with any toxic materials. They significantly reduce a loud low frequency HVAC sound from outside, and combined with cellular shades we expect considerably more sound reduction. We had the first decent nights sleep in over a year since the curtains were installed. Temperature control of our bedroom has greatly improved. Our home is a drafty 148-year old farmhouse so the curtains are a welcome addition! Extremely pleased and will be purchasing additional curtains for the rest of our home.
Review of , following an experience of by LUCILLE B.
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Excellent!
Review of , following an experience of by REED F.
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Exactly as described and advertised!
Review of , following an experience of by ANNA S.
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All the curtains I have ordered are top notch quality. I've ordered quite a lot over the past year. I use them in a professional recording studio and musicians often ask where I get them. I will be ordering more in the future. Thanks for the excellence. I appreciate it.
Review of , following an experience of by DON B.
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Amazing, always satisfied
Review of , following an experience of by AMIR-REZA S.
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The curtains are perfect. They are bright white, they completely block light, and they do a really great job at decreasing heat! They also shipped and arrived quickly and without problems. Overall, I am completely impressed and would buy again without a doubt!
Review of , following an experience of by KRISTINE G.
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I have ordered from Moondream at least 5 times and it is always an excellent experience.
Review of , following an experience of by CHRISTOPHER C.
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Easy to use and clear information! Company was very easy to communicate with when I had a query
Review of , following an experience of by PETER W.
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Good product, but not very easy to contact directly. I would like the option of speaking to a live person.
Review of , following an experience of by BETSY N.
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Easy to work- product was as described. Delivery very fast. Pricing was competitive.
Review of , following an experience of by WILLIAM C.
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It took a long shipping time, but it arrived safely with tracking and signing.
Review of , following an experience of by HAE SEUNG N.
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It was quite easy to navigate the website and order the curtains.
Review of , following an experience of by JULIA S.
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great curtains, well made and actually really block sound.
Review of , following an experience of by LISA K.
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My white blackout curtains are really gorgeous, even better than I expected. The quality is super-excellent, they hang beautifully, and the grommets are handsome. So pleased!
Review of , following an experience of by SHERRY S.
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excellent product blocking sound
Review of , following an experience of by JESSICA J.
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Incredible! The thermal sheer curtains let in light while drastically reducing inside temp during a hot summer with no A/C! Worth every penny!
Review of , following an experience of by TORI B.
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Shipped quickly.
Review of , following an experience of by BRENDEN C.
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excellent quality.
Review of , following an experience of by XIAOHONG Z.
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Arrived promptly and quality is excellent.
Review of , following an experience of by ROCCO M.
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Customer service was very helpful in determining the exact blackout drapes we required. Initially, I ordered drapes that would require ironing and we have some in the guest rooms that are microfber so just launder and hang to dry. Customer service sent me the link to the product we desired and contacted me when the drapes were in stock and ready to order. They are a nice enhancement to the guest rooms at our bed & breakfast. Thank you!
Review of , following an experience of by LISA W.
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The ordering process went great, the product information was clear online and the curtain arrived soon after I placed the order.
Review of , following an experience of by CINDY M.
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Easy to order and determine size/color/material in the web store.
Review of , following an experience of by JARRETT O. *
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Came in days
Review of , following an experience of by WILLIAM V.
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Fast service and high quality product
Review of , following an experience of by LAURA E.
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very good and I would highly recommend
Review of , following an experience of by SUSAN S.
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Swift delivery, excellent merchandise.
Review of , following an experience of by JOHN F.
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Easy to navigate.
Review of , following an experience of by ROSANNE M.
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Great and easy-to-navigate website. Plenty of choices in styles sizes, and colors regarding soundproof curtains. Quick shipping. highly recommended.
Review of , following an experience of by VINCENT H.
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We are waiting for inventory to become available to complete the installment of our blackout curtains.
Review of , following an experience of by LISA W.
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faster than expected delivery
Review of , following an experience of by TRAM N.
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Good quality at a good price.
Review of , following an experience of by RACHEL C.
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Had to wait a while for our item to come back in stock, but once ordered it was shipped very promptly. We got the sheer thermal curtains, and they were easy to put up and have a nice airy feeling that is just what we wanted. We can already tell that they're helping to keep heat out, which was our main motivation in choosing Moondream curtains. Very pleased with the purchase.
Review of , following an experience of by AMANDA P.
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Beautiful drape, appears to be very well made, delivered on time.
Review of , following an experience of by GARY R.
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This is our third set of Moondream curtains at our home. They are quality made and will last for years. I highly recommend them!
Review of , following an experience of by RICK B.
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The best!
Review of , following an experience of by YANIV G.
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Easy site for ordering what you're looking for.
Review of , following an experience of by KEVIN B.
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Great product
Review of , following an experience of by ENRIQUE M.
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This room divider really dampens noise. Perfect for our 3bedroom house. Thank you Moondream!!!
Review of , following an experience of by MIN Y.
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We had a couple of sets of blackout curtains in our guestrooms when we bought the inn 5 years ago and fortunately one panel had a tag so I knew which vendor to contact. The current ones are microfiber so very easy to wash and hang dry. Customer service was extremely helpful in assisting me to purchase the correct material for our guestrooms. There was enough inventory for 2 rooms and we are waiting for one order to arrive and more inventory to complete the other 3 rooms. Thanks so much for your assistance!
Review of , following an experience of by LISA W.
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Curtains were not soundproof at all
Review of , following an experience of by KAI J.
Answer by moondreamwebstore.comFlagHello We are sorry you're not satisfied with our curtains, but as you know the noise is a complicated matter , the impact of a soundproof curtain depends on the kind of noise you are experiencing and the construction of your building. If you’re experiencing for example traffic noise, construction or AC noise the sound dampening curtain will help to muffle the sounds but will not block it out completely because no curtain made from fabric is able to do that. Once in, the noise creates what's called a "rebound effect" - bouncing multiple times on the wall, the floor, the ceiling. Here the link of our soundproof buying guide https://www.moondreamwebstore.com/content/41-buying-guide-soundproof-curtains Best regards The Moondreamwebstore Team
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Great products and very responsive customer service.
Review of , following an experience of by VICTORIA M.
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Easy to navigate and good pricing for what you get.
Review of , following an experience of by JOHN C.
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Nice looking sound blocking curtain.
Review of , following an experience of by GREGORY N.
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Quick delivery - quality products!
Review of , following an experience of by ADAM E.
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was easy to find what i wanted
Review of , following an experience of by ROBERT M.
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I am very impressed with the quality of your European made curtains. They hang very well and have no wrinkles. I will certainly purchase again. Thank you
Review of , following an experience of by RICHARD B.
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Good service.
Review of , following an experience of by JEFFREY C.
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Nice looking curtains, they dampen sound well.
Review of , following an experience of by GREGORY N.
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Site was easy to navigate and shipping was quick.
Review of , following an experience of by MARIO B.
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Easy to purchase items and they are great at keeping you in the loop as to when you will receive your order.
Review of , following an experience of by NANCY W.
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Easy to use, no hassle, and I got what I wanted.
Review of , following an experience of by JOE L.
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always great products, good quality, nice colors, blackout is truly blackout.
Review of , following an experience of by VIDA K.
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works as expected
Review of , following an experience of by CHRISTOPHER C.
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Very efficient and quickly received
Review of , following an experience of by SUE ELLIN C.
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nice product little pricey
Review of , following an experience of by ROBERT W.
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Amazing products and excellent service. Not only has the curtains noticeably decreased the street noise - my 50"s (poorly insulated home) is much warmer - no drafts. They are super amazing quality curtains and I highly recommend them to everyone.
Review of , following an experience of by DAVID C.
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Nice curtains, Will order more sets for my other rooms.Worth the money. Lifelong purchase.
Review of , following an experience of by AISHA D.
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This is a great source for anyone who wants to quality curtains for specifically sound and thermal insulation.
Review of , following an experience of by DAVID C.
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Excellent company and excellent products
Review of , following an experience of by ROB W.
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A long time customer fantastic as usual from the time I order to the time my Got my order flawless! This is a fabulous company to deal with on all levels. Karen
Review of , following an experience of by KAREN L.
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Very good
Review of , following an experience of by WENDELL K. *
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Excellent product
Review of , following an experience of by GARY Z.
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Customer service doesn't exist
Review of , following an experience of by KAVON C. *
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Excellent customer service. I even made an error in my order and they were really helpful and communicative in getting it resolved for me.
Review of , following an experience of by AMAYA C. *
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I Love the curtains!!! They are so nice and elegant looking. Will buy more curtains from them.
Review of , following an experience of by JULIAN G. *
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I like the curtains. They mute the sound. Wish they were red on both sides but I didn't notice they are white on one side. Shipping was tricky because I had to sign for them and I was never home when FEDEX came.
Review of , following an experience of by HOLLY S. *
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Had some difficulties placing an order on line.
Review of , following an experience of by DEVIN L. *
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Answered all my questions. Shipping took longer than told it would take.
Review of , following an experience of by ANASTACIO R. *
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The items I sought were easy to find, and the descriptions were accurate.
Review of , following an experience of by LEILANI F. *
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Appreciate learning about your sustainability values.
Review of , following an experience of by KELVIN S. *
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The curtains are gorgeous. I ordered two different styles and both exceeded my expectations. They hang beautifully. I enjoy Knowing the air quality in my home is a little better with them. Thank you for that little extra peace of mind.
Review of , following an experience of by COLLEEN D. *
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picked this curtain up to help dampen noise from an air conditioner and it does a pretty good job
Review of , following an experience of by EDWARDO B. *
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This is my second order and just like the first, it arrived quickly and was packaged beautifully.
Review of , following an experience of by VERN S. *
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Easy to order, product was as expected, and shipped next day.
Review of , following an experience of by EVELYN H. *
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The website was easy to use and the prices were great.
Review of , following an experience of by ELINORE S. *
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I have hung Moondream acoustic sound absorbing curtains on 2 different slider door windows and every other window in my home to keep outside noise outside and my own music and movie watching inside with improved dynamics
Review of , following an experience of by LEONARD W. *
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Very good. Has all the information you need to make the right choice.
Review of , following an experience of by GERMAN H. *
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The 3-in-1 Soundproof Thermal Blackout Curtains are excellent!
Review of , following an experience of by SHAWNA M. *
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great website, easy to use and very clear
Review of , following an experience of by EDMOND Z. *
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Beautiful color and feel of fabric. Huge difference in blocking the west window morning sun. My toddler girls used to wake between 6 and 7:30 every morning, even though we had accordian shades that claimed to be black out. The light still came in around the perimeter. Now with the moondream over top, my girls sleep until 8 or 9am! (Bedtime is 9pm).
Review of , following an experience of by EVERETT H. *
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Website was easy to navigate and order came quickly and packed well. Just what we needed. THANKS!!
Review of , following an experience of by JOHN G. *
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Website is easy enough to use. No frills. Shipping was fast.
Review of , following an experience of by ARNOLD C. *
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No issues
Review of , following an experience of by MITTIE H. *
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Ordering was easy and very efficient.
Review of , following an experience of by LIBBIE H. *
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Easy transaction, website was easy to use.
Review of , following an experience of by SONIA M. *
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Top quality for muting sound, blocking drafts, and blocking light. Great color selections, and high fabric & stitching. I personally own ~ 10 floor- ceiling coverings..
Review of , following an experience of by ADRIAN K. *
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Easy to figure out what I needed, what I was ordering, and delivery was very quick. Color representation is accurate. For gray at least.
Review of , following an experience of by ILIANA W. *
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Great, thank you.
Review of , following an experience of by STERLING M. *
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Website was very easy to navigate and place an order! Very communicative regarding order status.
Review of , following an experience of by FELIPA M. *
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Good store, easy to find what you need.
Review of , following an experience of by TAUREAN M. *
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Very good service, very helpful and accommodating.
Review of , following an experience of by SANTOS J. *
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Love the EMF mitigating Curtains. I wish you could customize them and have them hemmed at purchase prior to shipment.
Review of , following an experience of by BERTRAM D. *
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Most of what I needed to know was easily accessible. What wasn't brought a very prompt email reply. Shipping was also prompt, item very well packed.
Review of , following an experience of by CLEORA A. *
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These guys are awesome! High quality products and great customer service!
Review of , following an experience of by ALEXYS T. *
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Exceeded our expectations
Review of , following an experience of by COLEMAN C. *
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Good
Review of , following an experience of by ZACHARIAH T. *
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Was easy to order and timely delivery
Review of , following an experience of by CHAIM M. *
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Professional and understandable People, with a quality product.
Review of , following an experience of by EUGENIA A. *
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The first time I wanted to place an order I had to call, because the website would not complete the transaction if I tried to pay by card. The second time I ordered I signed up for PayPal, even though I didn't want to, and was able to complete the transaction online. They still hadn't fixed the card issue. If the option is there to pay a certain way, it should work.
Review of , following an experience of by BURLEY K. *
*Pseudonymized data at the request of the author
Answer by moondreamwebstore.comFlagHello We are sorry regarding the issue you experienced, it has been fixed since we got orders paid by credit card. We apologize for the inconvenience it may have caused. Thank you for choosing our company ! Best regards The Moondreamwebstore Team
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These are it!!! Way Better sound blocking than my current so called “noise blocking” curtains. It’s Better than the sound blocking cargo blankets that I will be returning to Amazon
Review of , following an experience of by WALLACE R. *
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I called and a very helpful young lady helped me.
Review of , following an experience of by GARTH V. *
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The site is visually clean and uncluttered. This made it easy to find what I was looking for. Also the checkout was fairly simple.
Review of , following an experience of by SIBYL B. *
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I live in an urban area that has harsh winters. These help immensely. It was cheaper than replacing my windows.
Review of , following an experience of by LUISA S. *
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always a pleasure dealing with moondream--the best in service and product
Review of , following an experience of by ERIC C. *
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Easy to order from and great customer service!
Review of , following an experience of by LISA C. *
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easy to order
Review of , following an experience of by LAUREL C. *
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Very user friendly
Review of , following an experience of by PINK B. *
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Great company, highly recommended
Review of , following an experience of by VERONICA C. *
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The curtains are absolutely beautiful. They are functional and very stunning. Very Happy with this purchase. Thank you Moondream
Review of , following an experience of by KYLER W. *
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very good service. Responsive to questions.
Review of , following an experience of by CONRAD S. *
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Item unavailable and I was not notified when it became available. I had to go back and keep checking.
Review of , following an experience of by ASHLY J. *
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Answer by moondreamwebstore.comFlagWe apologize for the inconvenience, and if you set up an alert then it didn't work... Did you check your junk box? Best regards The Moondreamwebstore Team
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Shipping was an issue. There didn't seem to be anything moondream did wrong it was fed ex losing my curtains. But they still came before Christmas so it wasn't too bad.
Review of , following an experience of by KENNEDY G. *
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Site was easy to work with.
Review of , following an experience of by NATHANAEL S. *
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Great website, easy to use, and fast shipping. Lots of products to choose from.
Review of , following an experience of by SIGURD S. *
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GREAT Curtain!
Review of , following an experience of by SCARLETT S. *
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5th time ordering and still user friendly, excellent well made soundproof curtains!
Review of , following an experience of by CHRISTA M. *
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These guys are the best. So accommodating with bulk orders! Michele and Maria are on top of it! Would HIGHLY recommend them!
Review of , following an experience of by PERCIVAL Z. *
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Simple and clear info.
Review of , following an experience of by DOLORES L. *
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Nice products! Mobile site doesn’t work as well so order on a computer.
Review of , following an experience of by JACKELINE R. *
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Excellent quality products. Great shipping turn around time. Hands down the only source for #1 quality thermal - sound proof curtains! The colors are exactly as advertised maybe even better!
Review of , following an experience of by CARY K. *
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Easy to use
Review of , following an experience of by BETTE T. *
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Highly Recommend
Review of , following an experience of by DANIELA R. *
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Easy to find what you want. So many neat and creative products!
Review of , following an experience of by SHANE L. *
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Excellent product, perfect assembly, heavy weight layers, hands down #1 product for reducing noise and insulating room
Review of , following an experience of by ROSELYN Y. *
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Quick and easy shipping
Review of , following an experience of by BRADEN H. *
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The website is very functional. Great.
Review of , following an experience of by DEAN H. *
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I like the curtains they sell, but make sure you double check the dimensions of the curtain you order. I thought I was ordering an extra wide blackout curtain, but it turns out it's just extra long.
Review of , following an experience of by ORAL R. *
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These curtains are high quality and are very good for sound attenuation. I've now ordered 4 for my home studio.
Review of , following an experience of by ROSCOE E. *
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Great website and customer service!
Review of , following an experience of by CASSANDRA G. *
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I love the company. But the 100% Blackout curtain is extremely difficult to work with. I had ordered blackout curtains from Moondream in 2017, loved them! I thought I was ordering the same for our new home, but got wrong ones. Could only return one of 2 panels because I had hemmed one. But I immediately issued the return email, and reordered the correct ones. The ones that are fabric not the linen. The 100% blackout feel cheap, very hard to get wrinkles out, but are blackout.
Review of , following an experience of by TERRENCE M. *
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I love everything about this website
Review of , following an experience of by DARIANA K. *
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The best
Review of , following an experience of by URBAN H. *
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Just what my sister needed, great price also
Review of , following an experience of by SHAINA G. *
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i like the fact that i got my curtains so fast.
Review of , following an experience of by FRIDA B. *
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excellent customer service
Review of , following an experience of by FELICITY G. *
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A co-worker recommended moondreamwebstore.com for blackout curtains & I decided to give them a try. Ordering was a piece of cake & the curtains arrived quickly.
Review of , following an experience of by CHRISTY G. *
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Easy site to navigate - and makes the searching enjoyable. But pay attention if you're looking at sale items. Some items on sale, are not the items in the photos. Many have grommets in the photos, but actually are pencil pleats, or already are out of stock. Customer service is great. Over all, I highly recommend Moondream products and their website. Thank you also for listing which product are Oek-tex certified! I really enjoy the website and the products.
Review of , following an experience of by CHELSEY G. *
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Excellent! Easy to navigate and order.
Review of , following an experience of by LANEY K. *
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Great place to get what you need
Review of , following an experience of by JOVANNY B. *
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Very good customer service, promptly responded to my email, gave me options in my first choice and alternative options for a similar product in stock, friendly and professional!
Review of , following an experience of by FORD B. *
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good explanations of which curtain for which purpose.
Review of , following an experience of by YOSHIKO F. *
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So my one complaint is that it says these weigh 7.6lbs. They are definitely close to 20 if not more. So the curtain rod I bought bent under the weight and I’m waiting for a new one I ordered to arrive. Can’t say how the curtain works til we get the new rod.
Review of , following an experience of by SHANY C. *
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Very nice experience in selecting my curtains of the website. Ordering was a breeze and delivery was timely.
Review of , following an experience of by ADONIS S. *
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Shipped quickly. Easy return.
Review of , following an experience of by ALEXIS R. *
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Arrived faster than expected.
Review of , following an experience of by BARTON M. *
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love my shades! They are white but truly blackout/
Review of , following an experience of by BRITTANY S. *
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Excellent
Review of , following an experience of by ASA N. *
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Easy to make a selection and purchase
Review of , following an experience of by KATHARINA L. *
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All good
Review of , following an experience of by KEEGAN K. *
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Great selection for curtains including thermal and blackout. Easy to look through the products and order.
Review of , following an experience of by ALBERT O. *
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Easy site for ordering. Although sound/ light blocking drapes are called “red” you appropriately told me n advance to they are more maroon in color. So, good call pre- notifying a customer. Drapes showed up timely and clean ndition is as advertised
Review of , following an experience of by JOSIE W. *
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Once in stock curtains were promptly shipped.
Review of , following an experience of by BRANDON C. *
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I like the order process. I was notified when product came in. The only issue was that a signature was required for delivery. Which was very inconvenient.
Review of , following an experience of by RON J. *
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Shipping was the downside to ordering, it didn't ship for about a week after ordering and no communication as to why this is. It left me wondering what happened to my order.
Review of , following an experience of by BERNICE W. *
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Excellent customer service. Thanks!
Review of , following an experience of by NORBERTO R. *
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The website is good and easy. I didn’t like how the shipment date of arrival kept changing because it required you to sign for it.
Review of , following an experience of by JOAN B. *
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Ordering was simple. The rep over the phone wa very helpful
Review of , following an experience of by AGUSTINA K. *
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Great service and great product.
Review of , following an experience of by AIDA S. *
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Great experience always with the company!
Review of , following an experience of by DAYNE S. *
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the linings arrived badly treated on the silver side in such a way that the light was able to pass through the injured fabric. A real waste of money
Review of , following an experience of by ALVAH V. *
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Easy ordering. Shipping is a little slow but not bad.
Review of , following an experience of by BRIANA K. *
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Reviews displayed in chronological order