Customer reviews for lacoste.com

4.6 / 5

Calculated from 7010 reviews obtained over the last 12 months

19218 reviews since 18/05/2021

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here

icon sparkle Review Summary

Lacoste is praised for its unique designs, quality, and stylish, comfortable clothing, especially the tennis collection, highlighting customer satisfaction.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No
Informations and contact LACOSTE About Verified Reviews

Search the reviews

Filter by rating

  • 15899
  • 1391
  • 726
  • 283
  • 919

Information lacoste.com

  • Company

    LACOSTE

  • Description

    Life as a beautiful sport. Visit the new LACOSTE digital boutique and discover our new collections and the iconic poloshirt.

  • Address

    37 boulevard de Montmorency 75016 Paris

  • Website

    https://www.lacoste.com

  • Category

    Clothing and accessories

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

icon sparkle Review Summary

Lacoste is praised for its unique designs, quality, and stylish, comfortable clothing, especially the tennis collection, highlighting customer satisfaction.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    I always send people to the site

    Review of , following an experience of by KEISHA G.

  • 5 / 5
    Edit Flag

    The service is excellent care is provided well

    Review of , following an experience of by JOSE R.

  • 3 / 5
    Edit Flag

    The search is odd

    Review of , following an experience of by V P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great shopping experience always in store or online

    Review of , following an experience of by FREDDY G.

  • 5 / 5
    Edit Flag

    I order from Lacoste several times a year, always quick and easy

    Review of , following an experience of by CODY L.

  • 5 / 5
    Edit Flag

    Wonderful

    Review of , following an experience of by TERRYANN E.

  • 4 / 5
    Edit Flag

    Some items are well made and beautiful

    Review of , following an experience of by CARMELITTA R.

  • 1 / 5
    Edit Flag

    I wouldn’t because I never got my order and they did nothing

    Review of , following an experience of by KARNITA B.

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by W T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to navigate online catalog and to complete the purchase.

    Review of , following an experience of by BOB M.

  • 5 / 5
    Edit Flag

    very nice

    Review of , following an experience of by AIDIN A.

  • 5 / 5
    Edit Flag

    High quality products and services.

    Review of , following an experience of by PHUC A.

  • 5 / 5
    Edit Flag

    I'm satisfied with my purchases.

    Review of , following an experience of by KAREN A.

  • 5 / 5
    Edit Flag

    Quality of the clothing is impeccable!

    Review of , following an experience of by C A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Completely satisfied, especially with help over the phone.

    Review of , following an experience of by JOSHUA A.

  • 5 / 5
    Edit Flag

    I love the alergator logo and the material is way standing out.

    Review of , following an experience of by TIM NGUYEN A.

  • 5 / 5
    Edit Flag

    I am very pleased with the service you provide

    Review of , following an experience of by ALI A.

  • 5 / 5
    Edit Flag

    High quality and services.

    Review of , following an experience of by PHUC A.

  • 5 / 5
    Edit Flag

    Great Customer service and clothing.....

    Review of , following an experience of by ALBERT T.

  • 5 / 5
    Edit Flag

    Class, comfortable, nice price

    Review of , following an experience of by RUBEN I.

  • 5 / 5
    Edit Flag

    Very satisfied with the clothing and service

    Review of , following an experience of by JOEY A.

  • 5 / 5
    Edit Flag

    Lacoste always lives up to its reputation. The colors don't fade even after lots of washing cycles. The only downside is that the clothes need to be hang dried.

    Review of , following an experience of by PRADIPTO D.

  • 5 / 5
    Edit Flag

    I am very pleased with the service, fast delivery, affordable prices, quality product

    Review of , following an experience of by AKMARZHAN Y.

  • 4 / 5
    Edit Flag

    I love your discounts! I was able to buy several shirts and a watch as gifts.

    Review of , following an experience of by S Q. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by D A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am very satisfied with this Fast service.

    Review of , following an experience of by L K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Shipping is fast

    Review of , following an experience of by R W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Yes because this hoodie stands out. The quality is amazing

    Review of , following an experience of by SHARON J.

  • 5 / 5
    Edit Flag

    Good

    Review of , following an experience of by H A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Awesome product line

    Review of , following an experience of by K F. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Thanks for service

    Review of , following an experience of by M A. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    Unfortunately, I have not had a positive experience with Lacoste. I purchased the tote bag on the last day of the Black Friday sale, which was extended and made clear it was going to be ending at the end of the day leading me to purchase the bag then. The following day, Lacoste released the Cyber Monday sale which took the percentage off from being 30% to 50%. I reached out to Lacoste to see if it would be possible to do a price adjustment to match the Cyber Monday deal instead of going through the process of returning to get the same deal. I was told that they would be happy to make the adjustment and to reach out once I received my order. I have since received my order and have reached out on two occasions requesting the price adjustment I was told I would receive. Both times, my email has been ignored and I am unable to get in touch with Lacoste. Of course at this point I cannot return the bag and reorder as the Cyber Monday deal has ended. This has been extremely disappointing and I feel as though Lacoste led me to believe one thing and now are acting in another manner by completely blowing me off. Cute bag, but very sad customer service. I wanted to love the brand as I love the aesthetic of the brand and the items sold, but because of my experience with customer service, I would not recommend to friends or family.

    Review of , following an experience of by J A. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Like this brand and buy items for tennis and lifestyle outfits

    Review of , following an experience of by DARYNA A.

  • 1 / 5
    Edit Flag

    I am not satisfied. Very poor customer service. Emails sent to Lacoste and no response to rectify my issue.

    Review of , following an experience of by A A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great products and service.

    Review of , following an experience of by JAMES M.

  • 5 / 5
    Edit Flag

    Very satisfied

    Review of , following an experience of by NANCY T.

  • 5 / 5
    Edit Flag

    I'm very satisfied, I recommend it

    Review of , following an experience of by RAMÓN E.

  • 5 / 5
    Edit Flag

    Easy to order ad return

    Review of , following an experience of by PHILIP S.

  • 5 / 5
    Edit Flag

    VERY GOOD

    Review of , following an experience of by NATALIJA K.

  • 5 / 5
    Edit Flag

    Nice selection of quality merchandise. Frequent promotions are always a nice way to shop.

    Review of , following an experience of by MICHAEL M.

  • 4 / 5
    Edit Flag

    Delivery was good, quality of cloth used is not that great in the USA compared to UK and Middle East

    Review of , following an experience of by SRINATH REDDY A.

  • 5 / 5
    Edit Flag

    I am very happy and satisfied with the brand Lacoste, always delivering quality commitment to customers.

    Review of , following an experience of by ISIS A.

  • 5 / 5
    Edit Flag

    Yes I would

    Review of , following an experience of by L A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I love Lacoste!

    Review of , following an experience of by GINA A.

  • 5 / 5
    Edit Flag

    Everyone needs some

    Review of , following an experience of by MUGISHA A.

  • 5 / 5
    Edit Flag

    Super satisfied with lacoste

    Review of , following an experience of by PAMELA A.

  • 5 / 5
    Edit Flag

    great qaulity true the size

    Review of , following an experience of by MATTHEW A.

  • 5 / 5
    Edit Flag

    Love the brand and quality

    Review of , following an experience of by JENNIFER A.

  • 5 / 5
    Edit Flag

    satisfied

    Review of , following an experience of by ARIEL GUERRERO A.

  • 5 / 5
    Edit Flag

    I’m satisfied

    Review of , following an experience of by SELIM A.

  • 5 / 5
    Edit Flag

    You guys have an awesome customer service. You give milatary discount and you respond quickly to all the questions that I asked. Highly recommend you to my friends and family.

    Review of , following an experience of by TIN N.

  • 5 / 5
    Edit Flag

    Great material

    Review of , following an experience of by MAI A.

  • 5 / 5
    Edit Flag

    I am very happy and satisfied with the Lacoste band, always delivering quality commitment to costumers.

    Review of , following an experience of by ISIS B.

  • 1 / 5
    Edit Flag

    Bad bad bad customer service nobody gonna talk to u on live chat or on the phone bad customer service ever

    Review of , following an experience of by MOURAD A.

  • 5 / 5
    Edit Flag

    I'm satisfied with the quality, look, fit, style, and feel of the two polo shirts I received. However I'm not satisfied with the delivery of my last item,. The black polo i paid for in full says delivered but I've yet to receive the package.

    Review of , following an experience of by J A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am satisfied with the service, the website is easy to use and my products arrive in excellent condition. I recommend it 100%

    Review of , following an experience of by PATRICHIA A.

  • 5 / 5
    Edit Flag

    Satisfied

    Review of , following an experience of by WINN.TANG253@GMAIL.COM A.

  • 3 / 5
    Edit Flag

    I ordered size 6.5 and they sent it to me as a baby. the online chat doesn't work, it's just there for decoration

    Review of , following an experience of by @ A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Love it the New era of Lacoste very fresh

    Review of , following an experience of by RODRIGO A.

  • 5 / 5
    Edit Flag

    product great

    Review of , following an experience of by ROLANDO S.

  • 5 / 5
    Edit Flag

    Lacoste is the best

    Review of , following an experience of by GINA A.

  • 5 / 5
    Edit Flag

    Very satisfied with the Lacoste service.

    Review of , following an experience of by LEONARDO A.

  • 5 / 5
    Edit Flag

    Higher quality and unique design!! Never go wrong with any items!!

    Review of , following an experience of by LINGLI Y.

  • 5 / 5
    Edit Flag

    Satisfaction guaranteed

    Review of , following an experience of by BENEDICTA K.

  • 5 / 5
    Edit Flag

    Trtt

    Review of , following an experience of by STEPHANIE V.

  • 5 / 5
    Edit Flag

    ad Estoy muy satisfecho llevo a tiempo y buena calid

    Review of , following an experience of by ZUMAIKELY C.

  • 3 / 5
    Edit Flag

    The quality of the shirt was not up to standard.

    Review of , following an experience of by JARVIS D.

  • 3 / 5
    Edit Flag

    I really like the brand, and Lacoste products are usually great in terms of design and quality. However, I would hesitate to recommend it to friends and family.

    Review of , following an experience of by IGOR P.

  • 5 / 5
    Edit Flag

    Great

    Review of , following an experience of by ANGEL G.

  • 5 / 5
    Edit Flag

    Fade and efficient

    Review of , following an experience of by MARLON B.

  • 5 / 5
    Edit Flag

    Yes I always purchase and recommend the brand

    Review of , following an experience of by WILFREDO M.

  • 5 / 5
    Edit Flag

    I am happy with Lacoste services

    Review of , following an experience of by S G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I love Lacoste 100% Cotton Polo’s, Zip up Hoodies, and Jogger pants

    Review of , following an experience of by JONATHAN P.

  • 5 / 5
    Edit Flag

    Great customer service

    Review of , following an experience of by JORGE G.

  • 5 / 5
    Edit Flag

    Stylish & durable. I have Lacoste polo’s that are over 20 years old that I still wear!

    Review of , following an experience of by BENJAMINMCCOLLUM M.

  • 4 / 5
    Edit Flag

    I didn’t wear it yet.

    Review of , following an experience of by BOUBACAR D.

  • 5 / 5
    Edit Flag

    Although they lost my first size extra small fleece shorts, some C.S. Reps are not good at apologizing, love their products. I still wear some of them ordered more than 10 years ago.

    Review of , following an experience of by JI HEE K.

  • 5 / 5
    Edit Flag

    Satisfied with the sneakers

    Review of , following an experience of by IRVING A.

  • 5 / 5
    Edit Flag

    I like Lacoste but you are too expensive

    Review of , following an experience of by PIERRE S.

  • 5 / 5
    Edit Flag

    Your service is impeccable.

    Review of , following an experience of by TIN N.

  • 5 / 5
    Edit Flag

    The service was top-notch, my order arrived promptly as well.

    Review of , following an experience of by BRAD T.

  • 5 / 5
    Edit Flag

    Perfect

    Review of , following an experience of by PUDENCIO P.

  • 5 / 5
    Edit Flag

    I’m very satisfied

    Review of , following an experience of by MARY A.

  • 5 / 5
    Edit Flag

    Top-notch service, great quality and delivery was on time.

    Review of , following an experience of by JOMARIE A.

  • 4 / 5
    Edit Flag

    Very satisfied with my purchase

    Review of , following an experience of by JOSIE A.

  • 5 / 5
    Edit Flag

    I am very satisfied with the service provided by Lacoste.

    Review of , following an experience of by DIEGO A.

  • 5 / 5
    Edit Flag

    Я очень разочарован

    Review of , following an experience of by SUYA A.

  • 4 / 5
    Edit Flag

    I am very satisfied with my purchase

    Review of , following an experience of by JOSIE A.

  • 1 / 5
    Edit Flag

    While I like the polos, I’ve had bad experiences with the service, first I bought in store and tried to return some items, they would only do store credit or exchanges, they didn’t have the colors I was interested in and gave me the option of ordering through them, manager wasn’t knowledgeable about the process, had to wait almost an hour for them to figure things out. Then I placed an order online and both items weren’t what I expected, one the color wasn’t accurate to the pictures and the other was unusually long

    Review of , following an experience of by ANDRES A.

  • 4 / 5
    Edit Flag

    the jacket is very long

    Review of , following an experience of by M A. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    I order from Lacoste quite a bit. This has to be the first time I'm beyond disappointed in my jacket zipper being broke upon delivery.

    Review of , following an experience of by TERRENCE A.

  • 5 / 5
    Edit Flag

    I’m very satisfied

    Review of , following an experience of by M A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Feeling confident, comfortable, and completely satisfied—Lacoste

    Review of , following an experience of by B A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    satisfied

    Review of , following an experience of by SALOME D.

  • 5 / 5
    Edit Flag

    As always Lacoste is awesome

    Review of , following an experience of by MELISSA A.

  • 3 / 5
    Edit Flag

    The sweatshirt needs more length.

    Review of , following an experience of by R W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Love the products and services from the members account

    Review of , following an experience of by TREVOR S.

  • 5 / 5
    Edit Flag

    I’m exited with the Lacoste product

    Review of , following an experience of by J A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Quick shipping

    Review of , following an experience of by MARLON D.

  • 4 / 5
    Edit Flag

    I really like the brand, and Lacoste products are usually great in terms of design and quality. However, I would hesitate to recommend it to friends and family because there are some shortcomings in the return policy, especially for international customers. If an item has a defect, the process of returning or replacing it can be quite expensive and complicated for those living far from the US

    Review of , following an experience of by IGOR A.

Reviews displayed in chronological order