Reviews for Illanificio.it

Total: 41 reviews since 24/11/2024

3.9

Based on 35 reviews from the last 12 months

  • 63%
  • 5%
  • 5%
  • 5%
  • 22%

icon sparkle Review Summary

Il Lanificio is praised for its high-quality, beautifully designed products that reflect classic Italian style. The website is user-friendly, and customers appreciate the fast shipping and the elegant packaging. Overall, the brand is regarded as a reliable choice for quality items.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Helpful?

icon sparkle Review Summary

Il Lanificio is praised for its high-quality, beautifully designed products that reflect classic Italian style. The website is user-friendly, and customers appreciate the fast shipping and the elegant packaging. Overall, the brand is regarded as a reliable choice for quality items.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 63%
  • 5%
  • 5%
  • 5%
  • 22%

  • S. M.

    Feb 25, 2025

    Verified review
    • Collected and verified by Verified Reviews

    Very good and reactive

  • Jörg S.

    Feb 25, 2025

    Verified review
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    In December I send the package back to Italy and wait until now for my repayment. This is the worst service ever!

  • Igor L.

    Feb 20, 2025

    Verified review
    • Collected and verified by Verified Reviews

    my comments in the last section

  • B. R.

    Feb 20, 2025

    Verified review
    • Collected and verified by Verified Reviews

    Everything worker out very well! Shipping lasted more than 14 days...very fine quality!

  • Christian A.

    Feb 20, 2025

    Verified review
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    Nice Coats, but it should be clearly indicated on the homepage that the sizes are Italian sizes, especially when the chosen language is not Italian.

  • Nives Z.

    Feb 20, 2025

    Verified review
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    Quick shipping. Everything all right

  • Robert S.

    Feb 19, 2025

    Verified review
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    To this day, the payed item did not arrive. Although sending several e-mails, I did not receive any answers from customer support.

  • Dejan M.

    Feb 19, 2025

    Verified review
    • Collected and verified by Verified Reviews

    A very negative experience. I returned the item because it didn't fit me, paid extra to return the item and didn't get my money back. All recommendations to avoid

  • Max F.

    Feb 19, 2025

    Verified review
    • Collected and verified by Verified Reviews

    I ordered a coat from Illanificio, but my experience was extremely disappointing. After placing my order, I waited an entire month without receiving a shipping confirmation or any response from customer support. Frustrated, I opened a PayPal dispute. Shortly after, I finally received a shipping confirmation and decided to wait for the product. However, the tracking status never updated for another month. At this point, I requested a refund, which I thankfully received. Overall, this was a very frustrating and unprofessional experience. I cannot recommend Illanificio based on this.

  • C. C.

    Feb 19, 2025

    Verified review
    • Collected and verified by Verified Reviews

    Ho scritto TRE volte via e-mail al servizio clienti per cambiare la taglia del cappotto che ho ordinato ma non ho ricevuto NESSUNA risposta... risultato nonostante il cappotto sia di qualità superiore l'ho offerto a qualcun altro perché era troppo grande per me! Grazie al servizio clienti!

  • Olga C.

    Feb 19, 2025

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    All good

  • Danae G.

    Feb 12, 2025

    Verified review
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    The website it’s very easy to use, and the whole buying process it’s simple and fast.

  • Gabriella F.

    Feb 12, 2025

    Verified review
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    Beautiful wool beautiful scarve exzellent and wonderful, nice to wear

  • Rainer G.

    Feb 8, 2025

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    Quality and Delivery was great. I am completely satisfied. Thank you.

  • Michael H.

    Feb 3, 2025

    Verified review
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    Order was immediately processed, everything is fine.

  • R. H.

    Jan 11, 2025

    Verified review
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    Purchased a Cardigan and a trousers they came in the promised period of time. The cardigan is of good quality. The trousers came out too small, so was send back at the End of November with the wish to exchange in another size (Retoure). It was delivered to Lanificio Nov 28. Despite several reminders per email and Whats App until Jan 1 st no reaction. --> dissatisfied.

  • Monika B.

    Dec 12, 2024

    Verified review
    • Collected and verified by Verified Reviews

    fast delivery

  • Stefan G.

    Dec 12, 2024

    Verified review
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    Very good quality but 14 days Delibery time is too long.

  • Ahmed A.

    Dec 12, 2024

    Verified review
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    Terrible service! Fedex is so unpredictable. I have not yet recieved the packet. All the time it was showing that it will come of Monday so I waited and nothing came! I was in the office on Tuesday and they came and went back. Then I stayed today at home as it said it will come on Wednesday and it is not coming today. Status changed just instantly to Thursday. Now I am stuck to stay at home tomorrow and not go to work to wait for the package if it comes. At this point I am not sure anymore. Please don't used Fedex or ask them to be more reliable. This is such a bad customer experience!

  • Darina T.

    Dec 3, 2024

    Verified review
    • Collected and verified by Verified Reviews

    Good quality. fast delivery

Reviews displayed in chronological order

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About Illanificio.it

illanificio.it

Materie prime eccellenti, artigianalità e innovazione sono i caratteri che rappresentano le collezioni uomo e donna de Il Lanificio. Nato nel cuore del distretto tessile del Biellese, l’ambizione de “Il Lanificio” è quella di soddisfare le molte esigenze della quotidianità, attraverso la costante innovazione ed il saldo legame con la tradizione e il territorio. Ai capi formali classici ed eleganti si affianca la linea casual adatta per la vita di tutti i giorni: protagonista è la maglieria, realizzata con le migliori materie prime come il cashmere della Inner Mongolia e le lane Australiane. Una produzione imperniata sul made in Italy che garantisce alle collezioni un’eccellente manifattura ed un’inconfondibile cura dei dettagli.

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