firedeptcoffee.com

Customer reviews for firedeptcoffee.com

4.9 / 5 1

Calculated from 984 reviews obtained over the last 12 months

12979 reviews since 12/07/2018

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Information firedeptcoffee.com

  • Company

  • Description

    Every Batch Is Roasted To Order, Sourced From Environmentally Friendly Farms! Categories: Coffee, Spirit-Infused Coffee, Gear

  • Address

    1311 Harrison Ave 61104 Rockford, IL

  • Website

    http://firedeptcoffee.com

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Order was received in full, on-time, and packaged well. Company sends part of their profits to assist first responders in some way which is very admirable.

    Review of , following an experience of by

  • 5 / 5 1
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    Very high quality stickers and was delivered very quickly even around holiday weekend

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    The shipping was fast, and I really hate to give a low rating but we all were very disappointed in the taste.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Outstanding service & coffee!

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  • 5 / 5 1
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    It was easy to order my first bag of coffee and the price was not ridiculous like some coffees. My order came in a timely manner, well packaged and ready to make coffee.

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  • 5 / 5 1
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    Excellent company great products. They give back community.

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  • 5 / 5 1
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    Easy to order and fast shipping!

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  • 5 / 5 1
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    Great cup of coffee, black to enjoy and with a meal.

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  • 5 / 5 1
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    The site was easy to use and I found some great coffee

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  • 5 / 5 1
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    I was pleasantly surprised by how good the coffee tastes. Add the fact Fire Department Coffee is a sponsor of my favorite NHRA top fuel driver, Antron Brown, and I will continue buying my coffee from Fire Department Coffee.

    Review of , following an experience of by

  • 5 / 5 1
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    very easy to navigate

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  • 5 / 5 1
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    easy

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  • 5 / 5 1
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    Product delivered on time. The person I gave the coffee to as a gift LOVES it!!!!

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  • 5 / 5 1
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    Amazing coffee!!

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  • 5 / 5 1
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    I have been on automatic subscription for about a year. I was shipped the wrong product for the first time on my most recent purchase but they made right on their mistake and shipped my usual right away. Highly recommend this coffee company.

    Review of , following an experience of by

  • 5 / 5 1
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    Being a firefighter and a veteran, my obvious choice to support either is apparent. Knowing a contribution is made to LODDs and fallen/ill firefighters makes it all the better. Keep up the great work.

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  • 5 / 5 1
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    I DO NOT DO REVIEWS OF ANYTHING.

    Review of , following an experience of by

  • 5 / 5 1
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    Received order super fast = awesome!

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  • 5 / 5 1
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    bought the can and grounded vanilla bourbon delicious

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  • 5 / 5 1
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    Great service. Expedient. No problem. God Bless America!🇺🇸

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  • 5 / 5 1
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    Ridiculously delicious!

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  • 5 / 5 1
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    I always love Fire Dept coffee! Good coffee and great company!

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  • 5 / 5 1
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    Easy to use for the best damn coffee available

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  • 5 / 5 1
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    Always fast and accurate. Shipping is great.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great coffee! Excellent shipping!

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  • 5 / 5 1
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    Excellent coffee and great that money from sales is used to benefit those in need.

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  • 5 / 5 1
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    Love this coffee!

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  • 5 / 5 1
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    Easy ordering and delicious coffee!

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  • 5 / 5 1
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    Flavor is subtle and the coffee is very smooth. Wouldn’t mind seeing this as a permanent offering!

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  • 5 / 5 1
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    delivered within a reasonable time frame, fairly priced. coffee not too shabby

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  • 5 / 5 1
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    Good smooth coffee

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  • 5 / 5 1
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    Very efficient, fast delivery. Easy website to navigate for ordering.

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  • 5 / 5 1
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    First time buying coffee from FD coffee, order was processed fast and the got my coffee with no issues.. Thank you guys for what you do and for taking the time to make mornings delicious!!

    Review of , following an experience of by

  • 5 / 5 1
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    I love this team and the community they have inspired! Not only are they doing great things for the FF around the country - BUT my personal experience with there Customer Service team was BEYOND impressive! They were able to secure me a shirt of the month - from a previous month....which I then gifted to my father (pretty sure I saw a tear). Yall keep rocking and being the great people you are!

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  • 5 / 5 1
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    Customer service was wonderful!! The coffee is delicious!

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  • 5 / 5 1
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    Wonderful flavorful coffee!

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  • 5 / 5 1
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    Best coffee I have found in the U.S.!

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  • 5 / 5 1
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    Amazing customer service, hands down. Great selection of coffee flavors too and they’re all good

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  • 5 / 5 1
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    The delivery was quick, customer service is great! Sometimes I have a little trouble navigating the site, though.

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  • 5 / 5 1
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    Great service, easy to order.

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  • 5 / 5 1
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    Delicious!

    Review of , following an experience of by

  • 5 / 5 1
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    I've consistently had good service with Fire Department Coffee. I've gotten my orders early and had them replace my stuff when I've gotten packages stolen or lost in transit. I cannot say enough good things about FDC!

    Review of , following an experience of by

  • 5 / 5 1
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    Great Coffee!! Funny People!!

    Review of , following an experience of by

  • 5 / 5 1
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    Love the product as I do the job. Great stuff.

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  • 5 / 5 1
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    Good coffee. Fast service.

    Review of , following an experience of by

  • 4 / 5 1
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    Easy to navigate and order

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  • 3 / 5 1
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    Natural flavors are a nice touch but the 3 I got were too lightly flavored in comparison to other companies I support.

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  • 5 / 5 1
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    Nice selection of coffee and the ability to sub to your favorites is a plus.

    Review of , following an experience of by

  • 2 / 5 1
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    Not real happy with my recent purchase. I’ve never had an issue with fire department coffee but this case expires on August 26. It gave me just over 5 days to drink it before it expires. Will not be purchasing again.

    Review of , following an experience of by

  • 5 / 5 1
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    Fire Dept Coffee never fails. Always good strong note and delicious taste.

    Review of , following an experience of by

  • 5 / 5 1
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    No delays. Packaged well and tastes awesome! Love the stickers, which I stick on both my Yetis. Thank you for your service.

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  • 5 / 5 1
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    So far so good I love their coffee fast deliveries.

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  • 5 / 5 1
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    Very smooth excellent flavor definitely an eye-opener I will definitely order it again

    Review of , following an experience of by

  • 5 / 5 1
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    Love Fire Department Coffee, and really loving the new flavors we purchased, they smell great. First class service, quick ship, easy to understand return / exchange policies, good prices, great stickers!. Would definitely recommend FDC! Plus great videos by Firefighter Fenton and Jason.

    Review of , following an experience of by

  • 5 / 5 1
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    Very satisfied with the quality of the product and the coffee is delicious. Would highly recommend to anyone!

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  • 5 / 5 1
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    Absolutely love this company as a fireman’s daughter and sister I always support the men that risk their lives going in the flames

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  • 5 / 5 1
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    Website was very easy to navigate and order from. Will be ordering again.

    Review of , following an experience of by

  • 5 / 5 1
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    I love these infused coffees! I have been getting them for a couple of years. However I would like to see the flavors change up every so often

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  • 5 / 5 1
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    Very good web site design. Easy to navigate and find what I wanted.

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  • 5 / 5 1
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    Easy to use.

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  • 5 / 5 1
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    Coffee is top notch.

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  • 5 / 5 1
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    The website is incredibly easy to navigate while never seeming dumbed down. The item descriptions and photos make it very easy to know exactly what you are getting. No worries or surprises.

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  • 1 / 5 1
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    I ordered k cups and received ground coffee I don’t have a lot to brew it in what a waste

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  • 5 / 5 1
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    Love FDC. Always great quality coffee.

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  • 5 / 5 1
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    Great site to navigate through. Fast shipment. First time ordering, won't be the last.

    Review of , following an experience of by

  • 5 / 5 1
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    The website is easy to use and to place an order. Our shipping came earlier than expected. The original FDC coffee is so good. The expresso is wow in a good way. Highly recommend

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  • 5 / 5 1
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    I love the shirt fits amazingly and comfortable although I've only received one shirt so far but if the first one is any indication I'll be happy in the long run.

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  • 5 / 5 1
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    Very easy to navigate on the website. I'm very pleased with the quality of the coffee and look forward to trying other styles and flavors.

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  • 5 / 5 1
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    Great coffee - I highly recommend them!

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  • 5 / 5 1
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    An affinity coffee company that pays more attention to what is in the bag than to the artwork on the bag. Good coffee.

    Review of , following an experience of by

  • 5 / 5 1
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    I inadvertently opted for a hat add-on after my coffee purchase and didn't catch it till after receiving the receipt. I emailed their customer service explaining what happened and they fixed the order before it was even processed (and this was on a sunday). Couldn't speak higher of their customer service!

    Review of , following an experience of by

  • 5 / 5 1
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    I love the coffee and the other products i get from you all. Thank you for your services to all my brothers and sisters. Thank you for the coffee.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to navigate and purchase coffee

    Review of , following an experience of by

  • 5 / 5 1
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    Great

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Coffee is great tasting and liked by ambulance, police, and fire department members that work in my building. After doing some testing, FDC will be the coffee of choice for the building and my subscription to the fire department coffee club will continue.

    Review of , following an experience of by

  • 5 / 5 1
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    Coffee is delicious!

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  • 5 / 5 1
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    Amazing value and great cause.

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  • 5 / 5 1
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    It's a great product. That the guys at the cigar club really enjoy!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Satisfied with everything

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  • 1 / 5 1
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    Fail!

    Review of , following an experience of by

    Answer by firedeptcoffee.com
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    Hi! Thank you for taking the time to re-rate us! It looks like we reached out via email however we never heard back from you. We'd love for you to follow up so that we can continue to assist you!

  • 5 / 5 1
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    A fire house favorite, smooth and tasty, and never bitter!

    Review of , following an experience of by

  • 5 / 5 1
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    so good

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Prompt delivery, perfect 1/2 and 1/2 decaf and regular coffee that does NOT “gunk up” my coffee machine.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great communication.

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  • 5 / 5 1
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    No complaints about there coffee. Really good and rich.

    Review of , following an experience of by

  • 5 / 5 1
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    Ordering was simple, products were many so a great selection. Prices a bit high, but was happy to get the hydrant mug because my daughter is an EMT for a small town volunteer service!!!

    Review of , following an experience of by

  • 5 / 5 1
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    The customer service at Fire Department Coffee is exceptional! I'm extremely happy with my experience. I ordered for my sister and brother-in-law, who were out of town when the coffee was ready to be delivered, so the order was held at the post office. FDC was responsive to my email inquiry about the delivery and kept me up to date on the status of the delivery until it was delivered.

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  • 5 / 5 1
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    I would call myself a guy that doesn't drink coffee at all maybe 2 cups a month.... I was working at a NHRA event in Chicago in May and we were all there at 8am and of course the weather was not shorts and a polo type of a day, so it was Cold and damp. FDC was handing out samples and their Vanilla Bourbon infused... This coffee is amazing the flavor is on point so you dont need any sugar of creamer... Now im drinking two cups a day LOL

    Review of , following an experience of by

  • 5 / 5 1
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    Great quality brands of coffee!!

    Review of , following an experience of by

  • 5 / 5 1
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    The Site is easy to look through for the products anyone is looking for. the customer service is outstanding and is the only place i order coffee from because the quality is excellent even though we have a Tim Hortons in town I still prefer firehouse coffee for its quality.

    Review of , following an experience of by

  • 5 / 5 1
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    Great coffee, cool stickers, fast shipping!

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  • 5 / 5 1
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    Outstanding customer service. Quick shipping! I will be ordering again soon!

    Review of , following an experience of by

  • 5 / 5 1
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    Delivered package earlier than expected in good condition!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Exceptional!

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  • 4 / 5 1
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    Website is easy to use, managing subscriptions & orders is easy.

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  • 5 / 5 1
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    Delivery is always fast and as a volunteer, I love the mission and cause. Plus the coffee is amazing and affordable.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great ☕️. I love everything so far. Not disappointed.

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  • 5 / 5 1
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    Always great to support our firefighters. Products are great.

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  • 5 / 5 1
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    Arrived before I had a chance to get to a coffee house. Seriously I got my 1st order in 2 or 3 days. The flavor is Amazing. Bold, smooth and oohh so aromatic b spirit infused is incredible. It's a heady experience. For me anyways. I can only do 1 pot a day, that's just perfect. Impressed!, Looking forward to the monthly shipment.

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  • 5 / 5 1
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    My order was received before their 'deliver by' date. Love the free sticker they include with the order.

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  • 5 / 5 1
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    Quick and easy to maneuver

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  • 5 / 5 1
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    Delicious, as always! The quick turnaround for shipping was great.

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  • 5 / 5 1
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    So far all the coffees I've tried have been great. Those folks go out of they way to produce a quality product

    Review of , following an experience of by

  • 5 / 5 1
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    First off, customer service is amazing! Not that I’ve had to use it much, but the few times I have; have been most helpful! The coffee is amazing ! We get the infused coffee of the month. Only been one that wasn’t a favorite (but it was still good) the medium blend is our go to for daily drinking and it’s alway fresh and smells wonderful! Can’t say enough wonderful things about this company!

    Review of , following an experience of by

  • 5 / 5 1
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    Great service awsome coffee

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  • 5 / 5 1
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    Everything about ordering is easy, with receipt of product in an efficient & timely manner. I love Fire Dept Coffee!!!

    Review of , following an experience of by

  • 5 / 5 1
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    I really enjoy Fire Dept Coffee, all the flavors are terrific and was shipped fast. Thank you.

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  • 5 / 5 1
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    Rec'd in a timely fashion!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Quality coffee, excellent customer service, lots of flavors, and great t-shirts!!

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