Customer reviews
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Great
Review of , following an experience of by TAMMIE K.
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Reliable business. I buy everything from Obagi
Review of , following an experience of by KRISTA F. *
*Pseudonymized data at the request of the author
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Received the product on time!!
Review of , following an experience of by HENRY L.
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So glad I found Dermsilk. The prices are better than anywhere else. Love the selection of products and customer service is great.
Review of , following an experience of by MAGALI M. *
*Pseudonymized data at the request of the author
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Dermsilk is an amazing vendor, high quality products with secure check out followed up by fast delivery,
Review of , following an experience of by ALLISON F.
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Nicest face cream I have ever used. It is silky
Review of , following an experience of by SHEILA G.
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I have used Elta Md, 44 Spf then Alway 15 SPF, now back to Elta Md. My hairstylist recommended Sent, but I don’t like that it leaves my face sticky and shiney.
Review of , following an experience of by TRISTON J. *
*Pseudonymized data at the request of the author
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Easy ordering, received when expected and packaged well. Positive purchasing experience all the way around.
Review of , following an experience of by SHEILA W.
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The site is very easy to use and it is very simple to place an order. Orders usually come within 5 days of placing the order. Dermsilk always has good deals and I order all my products through them. I just recently started taking care of my skin and Dermsilk was a godsend in this process.
Review of , following an experience of by KATHLEEN O.
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I finally found a skin care regime that has done wonders for my face! I've struggled with rosacea for years. Went to a skin care specialist and they introduced me to the iS Clinical Calming Kit. Buying it through Dermasilk is very reasonably priced and I always get my product quickly. I love the autoship program.
Review of , following an experience of by JENNIFER B.
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Dermsilk has premium products at a competitive price. Their website is easy to navigate and shipping is efficient and prompt.
Review of , following an experience of by MARGARET ANN S.
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My order arrived in a timely manner and I have really enjoyed the free gift and will probably purchase more of the free gift soon! I would not have ordered it otherwise!
Review of , following an experience of by JUDY J.
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Great site. Friendly reps. Fast shipping and great sale prices.
Review of , following an experience of by STEPHANIE A.
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Great service
Review of , following an experience of by OLENA R.
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Great product , very light feel to it , soothing and fragrance free Excellent night cream and no reaction to my skin
Review of , following an experience of by JOSIP L.
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Products, pricing and shipping are all great! I would definitely recommend Dermsilk to others.
Review of , following an experience of by DARICE M.
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Great prices.
Review of , following an experience of by DANIELLE P.
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Great service!
Review of , following an experience of by ADRIANA S.
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Dermsilk had the best price and added a free travel size to my order. I will use them again.
Review of , following an experience of by MARYBETH P.
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Excellent product. Skin is so soft.
Review of , following an experience of by ADA R.
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great!
Review of , following an experience of by MEHRNOOSH H.
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Dermsilk always has a discount code available, you're able to accumulate and use points with ease and they ship really fast.
Review of , following an experience of by NANCY V.
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Very good service.
Review of , following an experience of by BRIAN P.
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The producers are amazing and the delivery is quick and easy.
Review of , following an experience of by JOE G.
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I received the products that I ordered quickly without paying any additional cost to the customs. The added gift was appreciated
Review of , following an experience of by ALEXANDRA S.
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Website was easy to navigate. Order arrived quickly. I have purchased several items from DERMSILK and have yet to be disappointed!
Review of , following an experience of by JENNIFER P.
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I like the availability of products.
Review of , following an experience of by DEB R.
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I am really enjoying using this site on my purchase of Skin Medica. You make it so easy to order the products at a fair price and prompt delivery! This is my go to site for future products.
Review of , following an experience of by TERRI R.
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Professional. Shipped the same day
Review of , following an experience of by JULIE B.
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Easy to navigate the website! Great product display and varied stock! Had no problem finding and purchasing the product!
Review of , following an experience of by SHERRY W.
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I have been using many of the Dermsilk products for over two years and find thst my skin looks terrific and many can’t believe my age (76). U usually get mistaken for 29 years younger!!
Review of , following an experience of by SUSAN C.
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Product didn’t work for me but they made my return very smooth and easy! Would purchase from them again!
Review of , following an experience of by ANGIE H.
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As for customer service, I was pleased when I was quickly offered a replacement, as the sunscreen product I received had an expiration date within three months.
Review of , following an experience of by JULIE O.
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Super fast shipping. Well packaged. Great sale, ciuidnt pass on some great prices.
Review of , following an experience of by KATHY D.
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My product arrived very quickly and was competitively priced. However, I almost didn't order from Dermsilk, because the estimated free shipping time was quite long and the upgraded shipping would have removed the pricing incentive.
Review of , following an experience of by MICHELE D.
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Got my product to me on time!
Review of , following an experience of by JESSICA W.
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Order arrived quickly and the items were packaged super welk!
Review of , following an experience of by OLIVIA S.
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I am always appreciative of the high quality products occasionally on sale at Dermsilk. Fast delivery every time!!!
Review of , following an experience of by MIMI G.
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I like how quickly and efficiently Dermasilk gets my products to me.
Review of , following an experience of by NANCY T.
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Your pricing with the discount was wonderful! Very quick shipment. I love this product!
Review of , following an experience of by JUDY S.
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Online store is easy to navigate...Excellent selection with fast delivery..
Review of , following an experience of by JOANY Z. *
*Pseudonymized data at the request of the author
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amazing cleanser that doesn’t strip the skin!
Review of , following an experience of by NATALIE R.
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Very quick service and we'll packaged.
Review of , following an experience of by JULIE L.
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I have ordered twice from Dermsilk and both orders arrived quickly and were exactly what I ordered with some fun free samples. I will definitely order from them again.
Review of , following an experience of by SANDRA K.
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My order was lost by USPS and never delivered. Dermsilk shipped out a replacement as soon as I filed a missing shipment claim. I recommend the shipping insurance, as USPS is notoriously bad.
Review of , following an experience of by MICHELLE V.
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Amazing place to shop.
Review of , following an experience of by EILEEN K.
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You people keep emailing me and I don’t want anything more from you. Your tiny vials of skincare cost more than liquid LSD.
Review of , following an experience of by STEFAN V.
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Easy ordering and quick shipping
Review of , following an experience of by CARRIE W.
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This is a very nice toner! Leaves skin feeling soothed and soft. I would definitely purchase it again.
Review of , following an experience of by DIANE T.
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Service is always excellent, Eric is very personable and so easy to work with!
Review of , following an experience of by SAMANTHA M. *
*Pseudonymized data at the request of the author
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So happy I found your site. Everything I use and want at great prices. Quick delivery. Life is good.
Review of , following an experience of by EILEEN K.
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I really love the feel of my skin after using the facial products.
Review of , following an experience of by IZABELLA P. *
*Pseudonymized data at the request of the author
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Ordering, delivery all fast and efficient
Review of , following an experience of by LLEWELLYN S. *
*Pseudonymized data at the request of the author
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Great discounts and quick shipping
Review of , following an experience of by DIANE K.
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2nd time I’ve ordered from Dermsilk and I couldn’t be happier. Shipping was extremely fast and products came intact.
Review of , following an experience of by NANOULI S.
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I reached out to the team asking for support. My product had been delivered and left in a random place, I didn’t get any notification and therefore it was left outside in the extreme heat for a few days. They didn’t care and offer no support. You have better option out there, don’t buy anything through dermsilk
Review of , following an experience of by VALENTINE B.
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I found I was allergic to your products as my whole face was swollen up and it itches like crazy. There were blotches to my skin as well (only where product was placed). This was the only new thing which was added to my facial routine. After a week of no use, my face went back to normal.I didn’t care for the product at all.
Review of , following an experience of by FREDDIE P. *
*Pseudonymized data at the request of the author
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I appreciate that this company can be contacted in case you need to modify your deliveries. I do love Elta MD.
Review of , following an experience of by KYLER D. *
*Pseudonymized data at the request of the author
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Dermsilk website is easy to use, never have had any issues. Great sales, highly recommend and will definitely use again.
Review of , following an experience of by PATRICIA B.
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very reasonable rates
Review of , following an experience of by LINDA F.
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Really easy to order and receive my order very fast.
Review of , following an experience of by INGA B.
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Delivery and customer service experience has been great! Have recommended this company to a few friends who all have recurring subscriptions now.
Review of , following an experience of by RACHAEL F.
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My skin is looking the best it’s been in a long time
Review of , following an experience of by SYDNI L. *
*Pseudonymized data at the request of the author
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Great service and very fast delivery
Review of , following an experience of by GENEVIEVE M.
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Mercancía no ha llegado aún, la orden la Hice el 7 de febrero y hoy es 24 de febrero y nada…
Review of , following an experience of by MARIA R.
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Great experience!
Review of , following an experience of by MADGE M. *
*Pseudonymized data at the request of the author
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My scars old and new are becoming less noticeable.
Review of , following an experience of by CONNIE W.
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Quick shipping.Best customer service.very accommodating.
Review of , following an experience of by ANA F.
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I originally l iui sted my address wrong and the post office returned my order. I called with the correct address when I realized what had happened. When they got the order, they immediately reshipped my order at no additional charge! They have wonderful customer service and i highly recommend DERMSILK.
Review of , following an experience of by CAROL M.
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Everything went smoothly. Easy process.
Review of , following an experience of by THOMAS B.
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Great product selection, great prices, excellent customer service.
Review of , following an experience of by MARLA B.
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Great customer service and ease of ordering. Prompt delivery! I bought the eye cream, face cream and neck cream - love them all
Review of , following an experience of by AMY B.
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My order arrived quickly and everything was correct and in perfect condition.
Review of , following an experience of by SANDRA K.
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Accurate and on time
Review of , following an experience of by SALLY M.
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I'm happy with the service and product.
Review of , following an experience of by LIPE L.
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I can’t give it more than 2 stars because 1. I am offended to be asked to “tip” your staff-who I assume are being paid. 2. Two of the items I ordered have defective packaging & I had to do a “work around” to use them. I have been a faithful Obagi user but will be looking for another site to order from in the future.
Review of , following an experience of by BARBARA M.
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This product changes your skin for the best. Smaller pores, and takes a few years off your appearance!
Review of , following an experience of by JEANNE L.
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Excellent and fast service
Review of , following an experience of by TAMARA S. *
*Pseudonymized data at the request of the author
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It made my skin purge really bad and dry. Now everytime I look at my face I get anxiety.
Review of , following an experience of by JENNYFER P. *
*Pseudonymized data at the request of the author
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When I contacted them they were very happy to help with my order! Great customer service!
Review of , following an experience of by TERRY G J.
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Excellent service. Fast shipping. I use Neocutis products religiously and have been thrilled with the results
Review of , following an experience of by LAURA A.
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Super easy ordering. Large choices. Fast shipping😍
Review of , following an experience of by MARY H.
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Erica J provided friendly service and quick response time.
Review of , following an experience of by ERICK R.
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The customer service is excellent! I accidentally transposed the numbers in my delivery address and my order ended up being sent back. When I called and told them what happened, they changed the number of my address to the correct number. When the box was delivered to Dermsilk, they put it BACK in the mail and resent it to me without any extra charge. Needless to say, I was Very, Very HAPPY with the customer service!
Review of , following an experience of by CAROL M.
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Review: Products arrived neatly packaged, in a timely manner and appropriately priced.
Review of , following an experience of by LUCY K.
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Very quick shipping. I was very surprised and prices were competitive!
Review of , following an experience of by TAMMY A.
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Great products, but the default to shopping protection when you check out seems like a money grab. That’s something you should opt in to if you want it.
Review of , following an experience of by HEATHER J.
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Unfortunately, I had to stop using Lytera because it was too irritating for my sensitive skin so I cannot comment on whether or not the product was helpful for skin discoloration. Dermsilk Gave me a full refund for the return of the product and even sent me a prepaid label, which was very much appreciated..I will certainly try some of their other products.
Review of , following an experience of by LINDA G.
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Easy to purchase from and received my products very fast.
Review of , following an experience of by LENA P.
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Love it
Review of , following an experience of by THI D.
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Always fast delivery with perfect products. )
Review of , following an experience of by SHIMA T.
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Thanks for your service
Review of , following an experience of by DARBY S. *
*Pseudonymized data at the request of the author
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A+ product. Shipping was a tad bit slow
Review of , following an experience of by KEVIN S.
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Such a great site for all my skincare needs. I can get all my products in one place I trust.
Review of , following an experience of by KIMBERLEIGH D.
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Delivery and ordering was ok. I wish I had saved the packaging so I could return it. The reviews of the product don’t match how it performs. Wish I could get my money back!
Review of , following an experience of by LYN L.
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They were excellent and stayed in contact until I received my product.
Review of , following an experience of by TERRY G J.
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Order was on time
Review of , following an experience of by GARLAND K. *
*Pseudonymized data at the request of the author
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Great products, always offer a discount, fast turnaround.
Review of , following an experience of by MARTHA M.
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Very easy to look for the products you are looking for. Delivery was on time and everything was packed very well.
Review of , following an experience of by ADA R.
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I am very happy with all the skin medica products. My skin has never looked better and I am 75 years young
Review of , following an experience of by SUSAN B.
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My order arrived on time, I wish they gave deluxe size samples considering the order was $300+
Review of , following an experience of by MARCY D.
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I have purchased several items from dermsilk using their discount codes and am happy to find decreased prices on ulta md!! Reliable shipping and variety
Review of , following an experience of by ELLIS E. *
*Pseudonymized data at the request of the author
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Love Dermsilk. Products always delivered on time and in tact and customer service excellent
Review of , following an experience of by CARLTON H.
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No issues with order
Review of , following an experience of by MARCY D.
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so very easy to work with!!!! Exceptional customer service and shipping is very quick!
Review of , following an experience of by LISA S.
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Said the lot number of the product didn’t match the lot number they had so they would accept it. I was so incredibly frustrated as I am a very honest person and this product did in fact come from Dermsilk. I will never shop them again.
Review of , following an experience of by JAYNE L.
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Sent the wrong product originally. Immediately rectified the situation. Great customer service!
Review of , following an experience of by LACEY H.
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Fast delivery
Review of , following an experience of by HILTON H. *
*Pseudonymized data at the request of the author
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I received my order sooner than I expected especially considering the time of year. Unfortunately, I wasn’t happy with any of the products. My skin is not reacting well to the TNS advanced serum or other products in the holiday set. I even had a breakout which is odd since that isn’t a problem for me. For the price of the products I expected much more. I waited to post a review to see if my skin settled down after a few weeks but no such luck. The TNS advanced serum feels greasy and the eye serum did nothing for me. Total waste of money. The SkinMedica firm and tone body lotion was no better than any other toning lotion on the market despite the price. I had high expectations due to the price but for someone who never breaks out, these products fell short.
Review of , following an experience of by MARIE K.
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Pricing is unbeatable, excellent customer service
Review of , following an experience of by MARIA G.
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The process was easy and simple to navigate through.
Review of , following an experience of by ALBERT G.
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The navigation on their site is very easy to find what you are looking for. Your product comes relatively fast. I haven't had to deal with customer service.
Review of , following an experience of by MARY B.
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Excellent overall
Review of , following an experience of by STACEY G.
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Love the coupons promotions as it is very epensive
Review of , following an experience of by AMANI C. *
*Pseudonymized data at the request of the author
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I’ve been using the products for over a year and my skin has never looked as good. I get many compliments!
Review of , following an experience of by SUSAN B.
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Excellent!
Review of , following an experience of by ANTOINE M.
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very good product i'm still using this product, i was given this at my spa place i was charged $500 when i could have got this double the order it has helped my skin a lot looks fresh and younger and brighter
Review of , following an experience of by NATASHA P.
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Great service. I ordered twice from here and both times satisfied. I even recommended my friends.
Review of , following an experience of by NISHA S.
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My order was returned to the warehouse twice with no explanation. The home address was correct both times and people were home. The third time I contacted them, they just refunded my money. Disappointed as this was a Christmas gift. Will never shop here again.
Review of , following an experience of by MARY B.
Answer by dermsilk.comFlagHi Dear Customer, After reviewing your order, it seems that we did our due diligence in shipping your package with the correct address twice at no additional cost to you. We are sorry for the inconvenience that the United States Postal Service has caused in not being able to deliver your package. Once it leaves our facility, it is truly out of our hands.
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I purchased your brand on Amazon and found that it wad a counterfeit, I returned and wrote to Amazon about my experience. I would hope that people selling on Amazon counterfeit products would be shut down.
Review of , following an experience of by URSULA S.
Answer by dermsilk.comFlagDear Customer, We do not sell on Amazon.com, nor are we affiliated with any sellers on Amazon.com. We only sell products direct from the brands we carry on our website: DermSilk.com and we are authorized retailers of all those brands. Best Regards, -DermSilk Team
Answer by Ursula SFlagThank you,That was my impression after receiving the product. I wish there was a law against their "mom and pops" counterfeit product. I will no longer be purchasing anymore.
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Fast great service!
Review of , following an experience of by LINDSAY O. *
*Pseudonymized data at the request of the author
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I’ve seen a noticeable difference on my neck and chest area after using this cream. It’s definitely an area that has made me feel older than my years. I think it looks so much better so quickly. I will continue to use this cream and recommend it to family and friends.
Review of , following an experience of by SANDRA J.
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This is not the first time I order from Dermsilk The packaging is very neat and protected I always get a sample and the shipping time is fast I love the offers too
Review of , following an experience of by JIHAN K.
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Fast shipping and easy to use website!!
Review of , following an experience of by ANNA L.
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The product was fine however, it took over a month to arrive which resulted in me ordering from another company. I’m sure there must have been some shipping issues that was out of their hands. Nonetheless, still annoying.
Review of , following an experience of by LISA L.
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I had no issues. Great service.
Review of , following an experience of by DONNA O.
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Fast shipment and great discounts. And there is always a free sample inside.
Review of , following an experience of by LUISA P. *
*Pseudonymized data at the request of the author
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Although pleased with the business, I am disappointed with the product. The silver trim on the bottle flakes off when I hold it and I’m concerned they have quality rejects.
Review of , following an experience of by KATIE H.
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Excellent buying experience and what a great product!
Review of , following an experience of by RENE C.
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Very quick delivery on top notch products at decent prices.
Review of , following an experience of by JULIE L.
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They always have great promotions and you always receive your package quickly
Review of , following an experience of by STEPHANIE S.
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Great product selection and fast delivery.
Review of , following an experience of by EUGINA C.
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No complaints! Delivery was quick
Review of , following an experience of by KARINA P.
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I have sensitive skin and irritated my sensitive skin
Review of , following an experience of by BAHAR D.
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Received call back as requested and was finally able to order the travel size Obagi. I now know I can order even though it is not listed on the Dermsilk website. I am so happy I asked the question on the chat site and stopped assuming it was no longer available.
Review of , following an experience of by KATHLEEN J.
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Shipping is great. Prices are good. Could use a little more detailed info on the items
Review of , following an experience of by JENNIFER C.
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I asked customer service for assistance and he was extremely helpful. I love the products I have tried. I wish I would have gotten a sample of something other than what I ordered so I could try a new product. I ordered Eye cream and got sample product of eye cream.
Review of , following an experience of by CAROL F.
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This site is very easy to us. My delivery was prompt and I was kept informed on the delivery progress
Review of , following an experience of by SHANN L.
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Easy ordering and quick delivery
Review of , following an experience of by LAUREN H.
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Super happy with Dermsilk. I was able to get my products at a big discount. Navigating the website is very easy and my items shipped quickly! Highly recommend.
Review of , following an experience of by ASHLEY M.
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I always order Elta sunscreen- this one came fairly quickly.
Review of , following an experience of by BOBBI D.
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I found this product quickly on their website. It was delivered within a week.
Review of , following an experience of by PATRICIA H.
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Shipping took longer than expected, however I understand the Black Friday/Cyber Monday volume of orders. I would have also preferred more padding/a larger box; some of the interior boxes were scuffed and damaged, and the package was so small that it was shoved in my mailbox. I also prefer a trackable mail shipping method.
Review of , following an experience of by JACE W. *
*Pseudonymized data at the request of the author
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ease of ordering, timely delivery with notifications to keep customer informed
Review of , following an experience of by SHARON P.
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Dermsilk sells authentic merchandise and offers good sales. They ship immediately, and you even get a free sample of a different product. Their customer service is great. I definitely recommend Dermsilk.
Review of , following an experience of by LYNN S.
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Works good but smells a little funky.
Review of , following an experience of by JORDI T. *
*Pseudonymized data at the request of the author
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Very good
Review of , following an experience of by TANIA C.
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Very good service. I also found my items on sale, which was great! Shipping was great and I received my items in a timely manner.
Review of , following an experience of by KAREN K.
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Easy to navigate website and excellent pricing. Fast delivery.
Review of , following an experience of by ELZABETH R.
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Shipping took a long time and when it arrived, it had leaked out of the bottle. Found product on another site for $40 less, with fast and free shipping. Will shop elsewhere from now on.
Review of , following an experience of by DEANNE L.
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Very good product and service. I would recommend.
Review of , following an experience of by MARY B.
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My skin is soft and healthy Best result I got for any cream I ever used
Review of , following an experience of by LEAH B.
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Easy to order, arrived on time.
Review of , following an experience of by DIANE D.
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Have a wonderful experience with Dermsilk, will continue to buy !! Thank you!
Review of , following an experience of by GALINA Z.
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Good service, good products, buy here not one time, I like everything and thank you for little gifts😍
Review of , following an experience of by MARYNA B.
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The Dermsilk site is very easy to use, and there delivery is fast. Very satisfied with their service. Have recommended.
Review of , following an experience of by MARY B.
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Everything went smoothly with my order and the discount is what I’ll looking for when ordering products
Review of , following an experience of by SHANN L.
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I purchased eye cream and the bottle was broken. Upon contacting customer service I was told to send back damaged product and THEN they would send me another bottle. POOR customer service. I could have easily sent picture and damaged product and they could have sent one asap. instead it will be another two weeks until I receive product. For that reason I will shop elsewhere.
Review of , following an experience of by SUZANNE Z.
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