Customer reviews for Cepcompression.com

Customer reviews

• 5 / 5

  

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  My mid-cut compression socks are much more comfortable than I had expected.

  Review of 10/4/24, following an experience of 9/17/24 by DAVID R.

• 5 / 5

  

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  Very happy that I was able to receive the product quickly with smooth ordering process.

  Review of 10/4/24, following an experience of 9/18/24 by JUNYA H.

• 5 / 5

  

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  great balance of quality and comfort

  Review of 10/4/24, following an experience of 9/18/24 by BENJAMIN L.

• 5 / 5

  

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  Love the socks!

  Review of 10/3/24, following an experience of 8/23/24 by JEFFREY S.

• 5 / 5

  

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  great socks. Bought this pair because of the color

  Review of 10/2/24, following an experience of 9/14/24 by JEFFREY K.

• 5 / 5

  

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  Had a non op recovery for an Achilles injury. These socks are amazing for the recovery process. It’s the perfect compression. I would recommend.

  Review of 10/2/24, following an experience of 9/16/24 by JOSE P.

• 5 / 5

  

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  Great quality. Will buy again

  Review of 10/2/24, following an experience of 9/16/24 by MARIAM H.

• 5 / 5

  

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  Can’t take them off, feel so good.

  Review of 10/2/24, following an experience of 9/15/24 by MARK W.

• 5 / 5

  

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  Enjoying my order

  Review of 10/2/24, following an experience of 8/26/24 by MARY A.

• 3 / 5

  

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  It's ok but hurts the side of my foot if I wear it longer then an hour.

  Review of 10/1/24, following an experience of 8/21/24 by RON E.

  Answer by ceprunning.com

  

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  It’s definitely not ideal for your compression to cause any discomfort, especially in such a short time. It might be worth checking if a different size would be gentler on your foot. Please don't hesitate to contact our customer service team if you’d like some help finding a better fit—we’re here to keep your feet happy and supported!

• 5 / 5

  

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  Arrived on time, items just as expected.

  Review of 10/1/24, following an experience of 8/24/24 by GEOFFREY L.

• 5 / 5

  

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  Great socks - recommended by my podiatrist! They may be a little pricey but they last much longer than regular socks!

  Review of 10/1/24, following an experience of 9/12/24 by PATRICIA M.

• 4 / 5

  

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  Nice website, great socks. Would probably prefer to just always have free shipping on orders rather than a membership program with points/rewards system. Something with such individual fit and technical features is easier to commit to trying or returning to order more when there aren't shipping charges to worry about.

  Review of 10/1/24, following an experience of 9/14/24 by VALERIE S.

• 4 / 5

  

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  The site overall works pretty well, but the adding discount codes and using points is pretty clunky. There are no prompts shows that a code was removed or that you've maxed out the points you can use.

  Review of 9/27/24, following an experience of 8/18/24 by WILLIAM B.

• 5 / 5

  

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  Love them. My legs say thank you thank you 😊

  Review of 9/27/24, following an experience of 8/30/24 by CAROL S.

• 5 / 5

  

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  good products! good customer service!

  Review of 9/26/24, following an experience of 9/10/24 by RICHARD M.

• 5 / 5

  

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  The compression socks are wonderful. They are hard to get on and get off but that is the nature of the compression socks, at least those that are quality. They keep my legs from swelling and do a great job of it.

  Review of 9/26/24, following an experience of 8/20/24 by DEAN B.

• 5 / 5

  

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  Their socks and lightweight running shirts come in great colors and keep you energized.

  Review of 9/26/24, following an experience of 9/7/24 by HEIDI A.

• 5 / 5

  

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  Great socks, very comfortable.

  Review of 9/26/24, following an experience of 8/17/24 by GERALD L.

• 5 / 5

  

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  Definately good

  Review of 9/26/24, following an experience of 8/20/24 by SOO K.

• 1 / 5

  

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  stop emailing me

  Review of 9/26/24, following an experience of 8/15/24 by ELAINA U. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We hear you! We're terribly sorry about the unwanted emails. We’ll make sure to get you off the list right away. Thanks for letting us know!

• 5 / 5

  

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  very good deliver

  Review of 9/26/24, following an experience of 9/6/24 by LEE S.

• 5 / 5

  

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  Aaa

  Review of 9/26/24, following an experience of 8/21/24 by STEVE B.

• 5 / 5

  

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  great product, quick delivery, excellent service

  Review of 9/26/24, following an experience of 9/8/24 by BRENTON F.

• 1 / 5

  

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  Compression was listed as 18-24 on the website. Ordered and paid for expedited shipping. Shipping was late and when the sleeves arrived the packaging listed 20-30 for compression rating. Called customer service and they confirmed 20-30, higher than my Dr. Recommends. So I had to send them back and pay a restock fee for their mistake.

  Review of 9/26/24, following an experience of 9/5/24 by LINCOLN M.

  Answer by ceprunning.com

  

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  We completely understand your frustration. It’s really disappointing when the product isn’t what you expected, especially after paying for expedited shipping and then dealing with a restocking fee on top of that. Your experience should have been much smoother and we're sorry you had to go through this hassle. We appreciate your feedback and will work to prevent this kind of mix-up in the future!

  Answer by Lincoln M

  

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  all you really need to do is make sure the compression rating listed on the website matches the packaging. Shouldn't be too hard

  Show exchanges Hide exchanges
• 5 / 5

  

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  Love the socks for my 5 mile walks.

  Review of 9/26/24, following an experience of 8/18/24 by RANDI N W.

• 5 / 5

  

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  I can feel the support around my Achilles tendons. The CEP product is truly a functional form of foot apparel that serves a targeted use-case.

  Review of 9/26/24, following an experience of 8/26/24 by ANU E.

• 5 / 5

  

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  Love my new socks! Very comfortable for wearing all day! Love the shorter length which I find more comfortable as longer ones feel too tight around my calves. I rely on the left/right symbols every time I put them on. They have gone through two washings beautifully.

  Review of 9/26/24, following an experience of 8/24/24 by LINDA G.

• 5 / 5

  

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  Great socks. I need the compression for some edema amd slight vericosity in my ankles. They feel great!

  Review of 9/26/24, following an experience of 9/9/24 by CHARLES L.

• 4 / 5

  

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  Excellent choice of medical grade socks & easy to use website

  Review of 9/26/24, following an experience of 8/18/24 by DAVID N.

• 5 / 5

  

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  Overall, great experience and great products.

  Review of 9/26/24, following an experience of 8/21/24 by BECKY T.

• 4 / 5

  

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  I am surprised that they don't offer any larger sizes than they do. Would also like more colors to be available. Also, didn't see any instructions on how best to put on or use product.

  Review of 9/26/24, following an experience of 8/31/24 by S E.

• 5 / 5

  

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  I have worn them once. I find them comfortable with the walking sneakers.

  Review of 9/26/24, following an experience of 9/7/24 by JUDY L.

• 5 / 5

  

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  The site was easy to follow and use.

  Review of 9/26/24, following an experience of 8/1/24 by THOMAS R.

• 5 / 5

  

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  Quality socks the Achilles socks worked so well even on long runs

  Review of 9/26/24, following an experience of 8/16/24 by MELISSA E.

• 5 / 5

  

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  Easy to use and order from the website, which provided much information on the type of socks as well as when those socks would be utilized. The socks are good quality at a price that is actually less than if you got a prescription pair. Also, the colors and styles of the socks offered are much better than prescription white!! I will definitely deal with CEP Compression for my needs.

  Review of 9/20/24, following an experience of 8/30/24 by WILLIAM Y.

• 1 / 5

  

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  The sock tore at the top elastic when I was trying it on. I was very disappointed in the product as I have been happy with my previous purchases. I had difficulty rectifying this situation and suggest keeping a record of every transaction with this company

  Review of 9/20/24, following an experience of 8/31/24 by ROBERT B.

  Answer by ceprunning.com

  

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  We're really sorry to hear about the tear in the sock—especially since you’ve had good experiences with your past purchases. That’s definitely not what you should expect from our products. We appreciate your loyalty and we’d love to make this right for you. Our customer service team will reach out to you to resolve this. Thanks for sharing your experience with us as this will help us improve.

  Answer by Robert B

  

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  Thank you. I appreciate the fact that you stand behind your product. I will remain brand loyal, but will save my receipts. Thank you.

  Show exchanges Hide exchanges
• 2 / 5

  

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  Socks were sold as 20-30mm compression stockings. They are not like any 20-30mm compression stockings I have ever gotten, very little stretch or compression, just tight with very small stretch range. False or misleading specs.

  Review of 9/20/24, following an experience of 9/1/24 by JEFF S.

  Answer by ceprunning.com

  

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  We understand your frustration—when you’re expecting 20-30mmHg compression, it should feel exactly like that, with the right balance of compression and stretch. It sounds like these didn’t live up to your expectations, and we're really sorry they didn’t deliver on the promised specs. We take product feedback seriously, so we’ll make sure this gets looked into to avoid any misleading details. Thanks for sharing your experience with us as this will help us improve.

• 5 / 5

  

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  I was really impressed with the compression trail socks. They were comfortable enough to wear all day and night. I wish I had bought a second pair

  Review of 9/20/24, following an experience of 9/1/24 by HAIDY D.

• 5 / 5

  

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  They don’t sag!

  Review of 9/20/24, following an experience of 8/31/24 by SCOTT G.

• 5 / 5

  

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  great feel/compression. comfortable. no blistering.

  Review of 9/20/24, following an experience of 9/3/24 by MATTHEW H.

• 5 / 5

  

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  The product is very good so this time I’m buying to give to I my friend 👍🏻 he first time I bought for myself I used when I went on a cruise for ten days it did the job so I recommended to my brother also and he was happy, coz it did not loose its grip not like the other brands that it overstretched and falls off. That’s why I’m buying again for my friends , and it’s thin and can be used under the pants and does not show . 👍🏻

  Review of 9/20/24, following an experience of 9/1/24 by MARIE GRACE G.

• 5 / 5

  

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  Great products and quick delivery.

  Review of 9/20/24, following an experience of 9/3/24 by ELIZA C.

• 5 / 5

  

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  Nice and tight; measurement guide was accurate as far as my order; seem to be durable too; only worn once during soccer/football, kept ankle nice and secure and weren’t too thick beneath socks.

  Review of 9/20/24, following an experience of 9/2/24 by MATTHEW P.

• 5 / 5

  

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  Quick delivery, great products!

  Review of 9/20/24, following an experience of 8/31/24 by MEGHAN V.

• 5 / 5

  

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  Website is user friendly and service and delivery were very efficient.

  Review of 9/20/24, following an experience of 8/31/24 by BARRY W.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 9/20/24, following an experience of 8/30/24 by LORI F.

• 5 / 5

  

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  Great fit with comfort.

  Review of 9/20/24, following an experience of 8/31/24 by ROBERT A.

• 5 / 5

  

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  These calf compression sleeves are wonderful. Instead of feeling like limp seaweed, my legs actually have energy and feel like...legs. Have been wearing them in 90 degree heat and they aren't irritating or too warm at all.

  Review of 9/20/24, following an experience of 9/2/24 by CHARLOTTE H.

• 5 / 5

  

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  My grandson loves them

  Review of 9/20/24, following an experience of 9/1/24 by DEBORAH H.

• 4 / 5

  

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  Ordered some items I’ve been eyeing for a while, I’m really pleased with quality of the products as well as the quick shipping and delivery!

  Review of 9/20/24, following an experience of 8/31/24 by WENDY L.

• 5 / 5

  

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  They are great socks and even cane a little early

  Review of 9/20/24, following an experience of 8/8/24 by PATSY P.

• 5 / 5

  

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  This site is great. I keep finding I need more things. Sometimes more of the same thing

  Review of 9/20/24, following an experience of 8/4/24 by EVAN L.

• 5 / 5

  

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  I like the fit very tight 😄

  Review of 9/20/24, following an experience of 8/29/24 by TALON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick service and a very good product.

  Review of 9/20/24, following an experience of 8/10/24 by TOM M.

• 5 / 5

  

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  The fit was great. The product performs as advertised

  Review of 9/20/24, following an experience of 8/28/24 by RONALD H.

• 1 / 5

  

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  I received an answer that it couldn't be solved even though I sent one more product. As soon as I received the product, I checked and found that one of the products I ordered didn't come. I sent an email right away, but I just repeated that it couldn't be resolved. I will never purchase it again.

  Review of 9/20/24, following an experience of 8/27/24 by YU S.

  Answer by ceprunning.com

  

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  We're really sorry to hear that your experience was very frustrating, especially after reaching out to us right away. That’s definitely not the kind of service we aim to provide. It’s disappointing to hear that the issue couldn’t be resolved, and we completely understand why you’d feel that way. Your feedback is incredibly valuable, and we’ll make sure it gets passed along so we can improve going forward. Thanks for sharing your experience as this will help us improve.

• 3 / 5

  

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  Website is solid…I’m not finding the sizing to be accurate

  Review of 9/20/24, following an experience of 8/10/24 by YADIRA H. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We're sorry to hear the sizing isn’t quite hitting the mark for you. We know how important it is to get the perfect fit, especially with products like these. We’re always looking for ways to improve, so we’ll definitely pass your feedback along. If you need help finding a better size or style, feel free to reach out—we’re happy to assist!

• 5 / 5

  

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  Simple and easy to order! Quality products and timely delivery!

  Review of 9/20/24, following an experience of 8/28/24 by RONALD B.

• 3 / 5

  

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  I am still in the process of testing the item. However with my long experience with the socks, i can say that i have the same feel with the calf sleeves, which is very positive. They feel lighter though and a bit hard to put on then the socks, so i don't know about the durability, but time will tell. But i'm always been satisfied with CEP products so this shouldn't change. this time though i remove 2 stars because of the overall purchase experience, particularly the delivery. It took 2 full weeks to receive the items, from the time my order was placed. Granted that we had a statutory holiday in between, but still....definitely not ideal if you are in the need for the item quickly. You're best to purchase it in store (even if it would end up a bit more pricy) and you would be able to use it faster. I hope that CEP and its shipping provider will remediate to the very long shipping time for their customers.

  Review of 9/20/24, following an experience of 8/28/24 by LAURENT S.

  Answer by ceprunning.com

  

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  Thanks for sharing your experience so far! It’s great to hear that the calf sleeves are giving you that familiar positive feel, even if they’re a bit lighter and tougher to put on compared to the socks. We completely understand why the shipping delay affected your overall experience. Two weeks is definitely longer than we’d like, especially if you’re eager to start using the product. Your feedback about the delivery is really helpful and we’ll work with our shipping providers to make sure things are faster in the future. We appreciate your loyalty and hope the calf sleeves live up to your expectations!

• 1 / 5

  

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  The delivery is very slow and there is stock, but I refund it unilaterally.

  Review of 9/20/24, following an experience of 8/30/24 by BROOKLYN D. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We understand how frustrating it is to experience slow delivery, especially when the item is in stock. We appreciate you bringing this to our attention and we'll make sure this gets looked into. Thanks for sharing your experience with us!

• 5 / 5

  

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  Good product, kept me posted on delivery.

  Review of 9/20/24, following an experience of 8/29/24 by BEN V.

• 1 / 5

  

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  The delivery is very slow and there is stock, but I refund it unilaterally.

  Review of 9/20/24, following an experience of 8/30/24 by SCOT F. *

  *Pseudonymized data at the request of the author

  Answer by ceprunning.com

  

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  We understand how frustrating it is to experience slow delivery, especially when the item is in stock. We appreciate you bringing this to our attention and we'll make sure this gets looked into. Thanks for sharing your experience with us!

• 5 / 5

  

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  I've received my socks. They are the best. Thank you!🤩🤘

  Review of 9/20/24, following an experience of 8/11/24 by BUSSARARAT C.

• 5 / 5

  

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  I've received my order. They are the best socks!

  Review of 9/20/24, following an experience of 8/11/24 by BUSSARARAT C.

• 5 / 5

  

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  I Love these socks!!!

  Review of 9/20/24, following an experience of 8/10/24 by FLORENCE E T.

• 2 / 5

  

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  I received half the order, which is great. But not the other half and there has been zero communication about it. Second time this has happened to me with CEP. Love the products; take care of customers doesn’t seem to be a priority.

  Review of 9/20/24, following an experience of 8/30/24 by WILLIAM D.

  Answer by ceprunning.com

  

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  That’s really frustrating—especially when you love the products but the service isn’t matching up. It’s disappointing to receive only part of your order with no heads-up about the rest, especially if this isn’t the first time it’s happened. We appreciate your loyalty to CEP and completely understand how important good communication is. We’ll make sure your feedback gets to the right people so we can step up our game in taking care of our customers. Thanks for sticking with us and we’re here to help get this sorted out!

• 5 / 5

  

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  The calf sleeves seem to work very well. The best aspect is that I can continue to wear my Darn Tough socks vs. having a full combined foot and calf sleeve. The calf sleeve plus Darn Tough socks is the best of both worlds.

  Review of 9/20/24, following an experience of 8/8/24 by GUY E.

• 5 / 5

  

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  I’ve been impressed with the quality of CEP socks. My first pair was a pair of tall compression socks from my son in Germany. I found them very comfortable on the long plane trip to his home for Christmas. So….now my daughter is getting hiking socks for her September birthday and a jacket and gloves for Christmas. I’m really pleased with everything I’ve purchased.

  Review of 9/20/24, following an experience of 8/13/24 by MARY A.

• 5 / 5

  

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  As always I enjoy cep compression socks. No complaints and that’s why I keep coming back.

  Review of 9/13/24, following an experience of 8/27/24 by DALE C.

• 5 / 5

  

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  Great compression socks. Will continue to purchase CEP.

  Review of 9/13/24, following an experience of 8/27/24 by DALE C.

• 5 / 5

  

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  Always feels great to wear the socks

  Review of 9/12/24, following an experience of 8/6/24 by CURTIS S.

• 5 / 5

  

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  I was so surprised that these socks didn’t hurt my legs like most compression socks do. Easy to put on, and provided great pain relief, too. I will be buying more!

  Review of 9/12/24, following an experience of 8/27/24 by DANIEL M.

• 5 / 5

  

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  Great socks! They are very comfortable and can be worn all day.

  Review of 9/11/24, following an experience of 8/3/24 by GERALD L.

• 4 / 5

  

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  Great sleeve. I love the way it makes my arm feel. My only complaint is that it seems to stretch out a little too quickly. Glad it came with 2.

  Review of 9/10/24, following an experience of 8/4/24 by DAN N.

• 4 / 5

  

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  This is my first time buying compression sleeves so I don't have anything to compare it to. I am happy with the purchase. I have long legs and the sleeves are long enough, which was my main concern. They're easy to get on and off and they seem to help.

  Review of 9/10/24, following an experience of 8/24/24 by KAY S.

• 2 / 5

  

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  I was hoping they had more compression.

  Review of 9/10/24, following an experience of 8/24/24 by DONNA B.

  Answer by ceprunning.com

  

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  Thanks for your feedback! It’s disappointing to hear the compression wasn’t quite what you were expecting. We totally understand how important that aspect is. We appreciate you for sharing your experience with us as this will help us improve.

• 5 / 5

  

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  Met expectations

  Review of 9/10/24, following an experience of 8/3/24 by SCOTT T.

• 5 / 5

  

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  My order was received correctly.

  Review of 9/9/24, following an experience of 8/23/24 by KURT S.

• 5 / 5

  

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  Excellent compression stockings. Great fabric and compression. Fit my size 14 feet without a problem. Will buy more in future. Will recommend to my patients as a Podiatrist.

  Review of 9/8/24, following an experience of 8/21/24 by BOYD D.

• 5 / 5

  

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  Prompt delivery and good product

  Review of 9/8/24, following an experience of 8/23/24 by JACQUELINE M.

• 5 / 5

  

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  Awesome socks! I walked 15 miles 3 days in a row and had now swelling and dry feet. Highly recommend these!

  Review of 9/7/24, following an experience of 8/21/24 by MICHELLE O.

• 5 / 5

  

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  As a Podiatrist I recommend a lot of compression stockings. CEP makes the best stockings I have worn myself. The fabric and fit is high quality. I was surprised my size 14 feet felt so comfortable in them!

  Review of 9/7/24, following an experience of 8/21/24 by BOYD D.

• 5 / 5

  

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  I have used these for over a year and they still feel good. The top does not cut into the calf as many others have for me. I am using them because I broke my ankle 25 years ago and need to keep the inflammation down in my leg and these help.

  Review of 9/7/24, following an experience of 8/2/24 by ELAINE C.

• 5 / 5

  

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  i was able to get a large order of several extra socks that had been on sale and you got them to me. I wear them and my wife and daughter and grandaughter wears them. I gifted them because I enjoy how they fit and feel

  Review of 9/7/24, following an experience of 8/2/24 by ISAAC S.

• 5 / 5

  

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  But not for me. I ordered the largest size based on the size recommendations. I was unable to get either the recovery tights or shorts to fit. The tights wouldnt get past my calves and the shorts wouldnt pull all the way up. My son on the other hand loves the tights and shorts and THAT is why they are receiving the rating I left it. FOR ME - 0 for my son 5

  Review of 9/6/24, following an experience of 8/20/24 by DEAN B.

• 5 / 5

  

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  Love all the socks and calf compression I purchased! ER nurse here, really need some help in those over worked legs.

  Review of 9/6/24, following an experience of 8/1/24 by LEA D.

• 5 / 5

  

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  Continue to value these compressions to effe timely and stylishly manage my edema and neuropathy.

  Review of 9/6/24, following an experience of 8/1/24 by BRIAN Z.

• 5 / 5

  

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  Great socks. Summertime standard.

  Review of 9/6/24, following an experience of 7/31/24 by JOHN D.

• 5 / 5

  

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  Have ordered in the past. Socks are comfortable and well made. I recommend and will buy in future. I especially like the socks with the open toes. Great for pedicures.

  Review of 9/6/24, following an experience of 7/31/24 by DEBORAH S.

• 5 / 5

  

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  So far i have liked the fit and feel. Hoping they wash well.

  Review of 9/6/24, following an experience of 8/21/24 by CURTIS S.

• 5 / 5

  

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  this is perfect what i wanted. thank you so much to make good quality of things.

  Review of 9/6/24, following an experience of 8/21/24 by UN CHONG K.

• 5 / 5

  

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  I’ve been experiencing medial calf pain for 6 months. Microtears vs varicose veins. Following multiple reinjuries, PT sessions, and strength training, my PT recommended calf sleeves. The pain is not present when running when I wear the sleeves. My only concern would be the added venous pressure distal to the sleeves in my feet during and with removal of the sleeves.

  Review of 9/5/24, following an experience of 8/18/24 by MARK H.

• 5 / 5

  

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  They help temporarily relieve a chronic soreness on the side of my foot and also help with spider veins.

  Review of 9/5/24, following an experience of 7/29/24 by JOSEPH G.

• 5 / 5

  

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  Most comfortable socks I have, ordering more.

  Review of 9/4/24, following an experience of 8/19/24 by STEVEN D.

• 5 / 5

  

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  The representative was very knowledgeable and helpful.

  Review of 9/4/24, following an experience of 7/30/24 by PHILLIP S.

• 4 / 5

  

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  A little more clarity about sizing would help and move you up to 5 stars

  Review of 9/4/24, following an experience of 7/30/24 by BEN V.

• 4 / 5

  

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  The site looks nice and auto applies discounts but will not let you apply rewards points on discounted items or purchase items on different sales. This isn't clear as on the checkout page you either get a general error when entering another code or it just takes the new code with giving notice that the old one has been dropped.

  Review of 9/4/24, following an experience of 7/28/24 by WILLIAM B.

• 5 / 5

  

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  Ordered after Darn Tough referred me to CEP. A wool sock company endorsing another sock company is impressive. I bought the Hiking Light Merlino Mid Cut Compression Socks to keep the swelling down in my left foot after breaking it and having surgery to repair the damage. They feel snug but not tight and keeps the swelling at bay. I love them.

  Review of 9/3/24, following an experience of 8/11/24 by GINA C.

• 5 / 5

  

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  znsnsb

  Review of 9/3/24, following an experience of 7/27/24 by DONGHYEON L.

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