Customer reviews
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Good website. Easy to order. Fast delivery. No problems.
Review of , following an experience of by DAVID S.
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Another good job with friendly service people. Again. Still. Always.
Review of , following an experience of by JON T.
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I have been wearing cep-compression socks for years. I have found them more comfortable than other brands I’ve tried. From order to front door, my experience was easy and fast. I also am enjoying the calf sleeve’s.
Review of , following an experience of by MARK M.
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I purchased this at Fleet Feet and wish that I had bought it 3 months earlier that I did. It really helped stabilize and support my strained achilles tendon. After daily use for 2 and a half months the seams holding the silicone started separating; however, one call to CEP customer support and a replacement was delivered in about 3 days.
Review of , following an experience of by TOM B.
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The compression ankle brace is excellent!
Review of , following an experience of by LAWRENCE O.
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excellent delivery time
Review of , following an experience of by LARRY W.
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I have ordered and worn CEP compression socks for several years now and would not wear any other products. My feet love them!
Review of , following an experience of by VERNON T. *
*Pseudonymized data at the request of the author
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I love the sock, but all 4 of my ultra light compression socks had snags in the fabric after the first wash, before I was able to wear them. I washed them in gentle with other workout clothes. It was such a disappointment, after spending over $200 for 4 pairs of socks. I cannot recommend the product anymore. I own over 30 pairs of the CEP running compression socks and none of them have snags. I have worn them for running and everyday wear in a field environment. I am disappointed in the quality and can no longer recommend them to friends and colleagues.
Review of , following an experience of by LUCIANO S. *
*Pseudonymized data at the request of the author
Answer by cepcompression.comFlagThank you for your feedback. We apologize to hear about the disappointment you experienced with our ultra-light compression socks. We understand how disappointing it is for the snags to appear after the first wash, even though you followed proper care instructions. As a valued customer, your satisfaction is of the utmost importance to us and we deeply regret that we didn't meet your expectations in terms of product quality. To address this matter, our customer service team will be in touch with you directly to find a suitable resolution. We value your trust and recommendations, and we're committed to restoring that confidence in our products. Please know that we take your feedback to heart and will be working diligently to make the necessary improvements.
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CEP make the best socks for running or cycling.
Review of , following an experience of by JOSE A.
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High quality item. it was delivered when they said it would. very happy with my purchase. I wish they made a long sleeve top.
Review of , following an experience of by ANNAMARIE E. *
*Pseudonymized data at the request of the author
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advertised items not in stock or discontinued.
Review of , following an experience of by JENE L.
Answer by cepcompression.comFlagThank you for your feedback. We apologize that the product you've purchased is not in stock or discontinued and we understand how frustrating this can be. We are actively working on improving our inventory management practices to ensure that product availability is accurately reflected on our website. We truly value your feedback as it helps us identify areas for improvement and allows us to provide a better shopping experience for our customers.
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It's easy to gauge that CEP products are high quality. However, it would have been helpful to have specific instructions on how to properly measure for the correct sizes. My socks were a little too big and my husband's socks too small.
Review of , following an experience of by BRIANNE G. *
*Pseudonymized data at the request of the author
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Fit is strange, large in shoulders and feels very uncomfortable. I washed it and it still fits strange.
Review of , following an experience of by KRISTA C.
Answer by cepcompression.comFlagThank you for your feedback. We apologize that the product did not fit you well and made you feel uncomfortable. Your comfort is essential to us and we understand how disappointing it can be when clothing doesn't feel right, even after washing. To address this matter, our customer service team will reach out to you directly. They can assist you with alternative options that meet your expectations and needs or assist you with the sizing. We genuinely value your satisfaction as a customer and we want to ensure that you have a positive experience with our products.
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I tried several brands of compression socks, The yoga pants folks make a good sock, but I like CEP even better.
Review of , following an experience of by CHARLIE B.
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Very confortable
Review of , following an experience of by NATHALIE H.
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I paid extra fee for expidited shipping, but it was very slow arriving. Product is first class. You can't go wrong with CEP.
Review of , following an experience of by DONALD D.
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the Socks are VERY Good , but every time I order I Never get everything I order in one shipment! Customer service Is attentive , but while they make It seem like it’s All about them taking care of the customer , except when CEP Has sales they do not worry about taking care of the customer when they Fall short of product because they do not update stock totals on their site. All they had to do was replace with a product of equal standing , instead they chose to leave me with a half hearted apologie ….. and No Socks
Review of , following an experience of by NIK M.
Answer by cepcompression.comFlagThank you for your review. We appreciate you taking the time to share feedback about your experience. It's great to hear our socks meet your quality standards, but we sincerely apologize for the issues with incomplete orders during sales. You're absolutely right - we need to improve our inventory management and order fulfillment processes to prevent this. We should have replaced missing items with equal products per your request. That was our mistake and we will learn from it. We value each customer and want to make things right when we fall short. Please let us know if there is any way we can resolve this issue to your satisfaction. We appreciate you giving us the opportunity to improve. Your business is important to us, so thank you again for sharing your candid thoughts.
Answer by NiK MFlagOne pair of socks, free will make up for it and I will continue to be a good customer I hope you find this fair for my time and stress Thank you for your understanding
Answer by cepcompression.comFlagWe greatly appreciate that you're willing to give us another chance as a valued customer, it means a lot to us. A member of our customer service team will reach out to you directly regarding your free pair of socks. They'll also be available to address any other concerns or questions you may have. Thanks again for your understanding and continued support. We're here for you, and we look forward to serving you better.
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생각한것 이상으로 제품이 만족합니다 앞으로도 많이 이용할것 같습니다
Review of , following an experience of by JUNHYEOK C.
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재구매의사O
Review of , following an experience of by DONGHYEON L.
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Original package and you received it on July 7 th but I never heard from you yet. I had to return my socks in its
Review of , following an experience of by ANITA M.
Answer by cepcompression.comFlagThank you for bringing this issue to our attention. I apologize that we have not followed up regarding the socks you returned on July 7th. This is not the level of service we aim to provide. Someone from our customer service team will reach out to you directly to assist with your return and make sure this is resolved promptly. We appreciate you taking the time to contact us - it will help us improve our internal processes. Thank you again for your patience and understanding.
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I really like the socks for walking. They stay put , sent bulky and are comfortable. For me they don’t work for all day wear as the compression hurts my arthritic feet after several hours. Best sock for my long walks.
Review of , following an experience of by JANE K.
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CEP took my order and then placed part of it on back order. CEP did not stay on top of the order.
Review of , following an experience of by MARVIN B.
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fulfillment and shipping and product quality excellent
Review of , following an experience of by JAMES C.
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Compression knee sleeve fits perfectly and relieves my knee pain perfectly. Wonderful engineered and designed with the sheer material behind the knee. This doesn't restrict any movement and gives it a lovely look. Very recommended for anyone
Review of , following an experience of by MARCO V.
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Purchased the one high ultra light for cycling. They feel great on longer rides, I really like the feel of them!
Review of , following an experience of by TRACY A.
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The socks were fine but did not stand out in any particular way. They’re fine. A good choice but I’ve worn better.
Review of , following an experience of by JERE S.
Answer by cepcompression.comFlagWe appreciate you sharing your thoughts. While we're glad you found the socks decent, we want to exceed expectations. If you have any suggestions to improve comfort or durability, please let us know. We aim to wow customers and will use feedback like yours to keep getting better. Thank you again!
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Quality materials, variety of styles at a reasonable price. Website very user friendly.
Review of , following an experience of by ANDREW D.
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best quality and super soft, definitely would buy another pair
Review of , following an experience of by MARISSA J.
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Easy to understand therefore select what your after. Honest depiction of how you will look and the colour accuracy. Product has always met my high expectations. Have been a customer from the beginning. Higher price than others with higher results than others.
Review of , following an experience of by LARRY C.
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Absolutely the best socks for any activity! Comfortable and supportive, they also look fantastic with any gear!
Review of , following an experience of by GERARD M.
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worst delivery
Review of , following an experience of by DONGHYEON L.
Answer by cepcompression.comFlagI'm sorry to hear you had a poor delivery experience. We always strive to provide fast, reliable deliveries so it's disappointing when we fall short. If you have any specific feedback about what went wrong, please let me know so I can pass it along to our logistics team to see where we can improve. In the meantime, I'd be happy to assist if there's any way we can make this right for you. Our goal is for every customer to be fully satisfied, so I hope we have another chance to meet your expectations.
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Everything is fine except color of socks selections is terrible
Review of , following an experience of by CHARLES W.
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Fits me perfectly, breathes great, and looks slick to boot - love the squared off collar, def an original touch. Great for running as intended, but also works great for casual wear (see slick looks above :)). I got it in black and then ordered a white one as well.
Review of , following an experience of by UROSH T.
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Socks don’t stay up as well as I expected them to.
Review of , following an experience of by LYNN O.
Answer by cepcompression.comFlagThank you for bringing this to our attention, John. We're sorry to hear that the socks are not staying up as expected. We understand how frustrating it can be when a product doesn't meet your expectations. Our customer service team will reach out to you shortly to discuss the issue and find a solution that works for you. Your satisfaction is our top priority, and we appreciate your feedback.
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They give you the best support when you’re on your feet all day
Review of , following an experience of by HILDA A.
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This is my first order at CEP. Overall, I satisfied user interface, pictures and explanation.Thank you.
Review of , following an experience of by SANGMIN L.
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Super Confortable
Review of , following an experience of by LINA MARIA G.
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Great site easy to find what I needed.
Review of , following an experience of by ROBERT S.
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These socks Are lightweight... great for summer
Review of , following an experience of by JANET G.
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Love everything about this site, the fast delivery, larger selection, compared t where I ususally buy direct from RoadRunner Sports. I do orthopedic bodywork, and recommend these products to many of my clients, and I use daily. They are exceptional quality.
Review of , following an experience of by M. MICHELE B.
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The review of the site is 5 stars. I used it may times and was always satistfied with the site experience and the products. I this case I was not satisfied with the product but the site itsels is still a 5 star experience. After years of using your run shorts this last one, version 4.0 is a total fail. It is 3-4 inches shorter than it should be. After years of using it this is very disappointing.
Review of , following an experience of by AINSWORTH B.
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great and best socks i've ever worn!
Review of , following an experience of by MARIBEL M.
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Love the knee high ultra light for distance cycling!
Review of , following an experience of by TRACY A.
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Amazing socks. Can’t wear anything else for running. Last a long time too!
Review of , following an experience of by LAUREN T.
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I got these for my GF and she said, and I quote, "amazeballs". The didn't rub or slip even when wet. The washed up well and we will be buying more.
Review of , following an experience of by BRIAN C.
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AWESOME
Review of , following an experience of by GARY D.
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Agent was very good. Very polite and handled my order in excellent manner.
Review of , following an experience of by MILTON G.
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Exactly what I wanted, quick shipping.
Review of , following an experience of by GREG W.
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Found what I look for very quickly
Review of , following an experience of by BOHONG Z.
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LOVE LOVE this ankle sleeve.
Review of , following an experience of by MELANIE B.
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The ankle sleeve has excellent support and fit perfectly. The sizing was right on target.
Review of , following an experience of by MARY M.
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Love my CEP socks! Fast shipping!
Review of , following an experience of by JOHN D.
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can provide compression that is as satisfactory as I expected. It will be very helpful for running.
Review of , following an experience of by TAE H.
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Compression socks did not fit as well as previous purchased ones and they were shorter.
Review of , following an experience of by NILDA R.
Answer by cepcompression.comFlagThank you for sharing your feedback with us. We understand that the recent pair of compression socks did not meet your expectations in terms of fit and length. It's crucial to us that our products serve you well. Our team is taking note of your experience, and we'll work on improvements. In the meantime, we'll be reaching out directly to help find a solution that suits you. Your trust is of utmost importance to us, and we're committed to ensuring your satisfaction.
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Great experience with the ordering and delivery. Great product for runners
Review of , following an experience of by JOSEPH K.
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I have terrible arthritis in my feet, these socks are wonderful, I even wear them, instead of going, barefoot!
Review of , following an experience of by JANET S.
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The tights are too small for me and I can not figure out how to make my return/exchange? I have sent emails to Cep but have not received anything from the company to help me proceed with the exchange. There are not instruction on my receipt or in previous emails about how to return/exchange????? I really want to try the tights because I my skin gets irrigated when I run and this has stopped me from running for many years. A friend told me about the tights and I was really looking forward to trying them but the smalls are WAY too small and I need a Medium to get them on so I can try them. I paid through Amazon, but I cannot exchange through Amazon. At this point I have just thrown away $100 dollars on some tights I can't use.
Review of , following an experience of by KRIS K.
Answer by cepcompression.comFlagWe apologize for the inconvenience you have experienced with your order. Our customer service team will reach out to you promptly to assist you with the return or exchange process. We understand the importance of finding the right fit for your needs, and we want to ensure your satisfaction with our products. Please keep an eye out for an email or phone call from our team, and we will work with you to resolve this issue as quickly as possible. Thank you for your patience and understanding.
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Great compression!
Review of , following an experience of by STACY S.
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I use the CEP compression socks practically every day. They are the best.
Review of , following an experience of by WILLIAM H.
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Easy to navigate and order!
Review of , following an experience of by ROY K.
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It took awhile to get my order correct but I finally got a person who got my order correct and my son is happy with the shirt.
Review of , following an experience of by MICHELE S.
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The best
Review of , following an experience of by RICARDO R.
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Fast and reliable ' wish they hook me up with a coupon or 2 😆
Review of , following an experience of by OSCAR R.
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Your tall 4.0 running compression socks have completely eliminated lower leg pain I was experiencing; I wear them each time I put on running shoes. I just purchased the lower cut ultralight socks for golf and everyday, and really like them. They don't have quite the support as the tall socks, but much better than others I have been wearing.
Review of , following an experience of by RICHARD G.
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I don't know why olive socks and purple socks are black on the lower section, which is the only part that's visible. If you're going to sell colored socks, make the entire sock the same color.
Review of , following an experience of by RONALD B.
Answer by cepcompression.comFlagThank you for your feedback. We apologize for any confusion or disappointment regarding the color of the socks. It's possible that the design or manufacturing process includes a different color on the lower section for various reasons such as reinforcement or aesthetic purposes. However, we understand your preference for consistent color throughout the entire sock. We'll make sure to pass along your feedback to our product team for future considerations. If there's anything else we can assist you with, please let us know.
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I ordered my compression shorts over 2 weeks ago. They have not arrived and I have heard nothing from the company.
Review of , following an experience of by AARON C.
Answer by cepcompression.comFlagI'm really sorry to hear about this delay. It's certainly not the experience we want you to have with our service. We'll look into your order status immediately and get back to you with an update. We truly appreciate your patience and understanding in this matter.
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These are the best compression socks! Lightweight yet provide great support!
Review of , following an experience of by CATHEY R.
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I'm and old guy and don't train hard anymore, but I do a whole lot of serious rehab work. The compression sleeves and socks have helped keep my legs in shape and prevent injuries. I wear one or the other pretty much everyday. Pricey but well worth it.
Review of , following an experience of by MICHAEL H.
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Biggest complaint I have is the ordering process. Seem very difficult.
Review of , following an experience of by RICK E.
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Customer service at CEP Compression is excellent. I contacted them about making an exchange and they answered immediately and sent the return label. There was no charge for shipping on the exchange, and the replacement came quickly. I highly recommend them!
Review of , following an experience of by KATHERINE M.
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Great
Review of , following an experience of by PAUL O.
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Ordering was easy. The problem is there was no place to submit my rewards that I’ve earned so I was unable to use.
Review of , following an experience of by ALAN V.
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thanks, , my initial order was the wrong size, but CEP had an easy return policy got the right size very quickly, and the products are well constructed and do what they say
Review of , following an experience of by JIM D.
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magic socks - helped my shin pain immediately. love them
Review of , following an experience of by RALPH B.
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Great socks for formal or casual
Review of , following an experience of by CHRIS G.
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Love these socks. Helps my legs a lot.
Review of , following an experience of by DIANE S.
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Nice selection and Sales however delivery was long.
Review of , following an experience of by WENDI G.
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These sleeves run quote small.
Review of , following an experience of by SUSAN S.
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Nothing special about the compression sleeve, I was hoping it would be more of a TED hose material (breathable).
Review of , following an experience of by HOWARD J.
Answer by cepcompression.comFlagThanks for sharing your feedback on the compression sleeve. We're sorry to hear it wasn't what you expected. We'll pass on your preference for more breathable material, like that of TED hose, to the manufacturer.
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I had an issue with a lost order by the delivery service. CEP responded quickly fulfilling the original order a second time. The products are excellent, very comfortable.
Review of , following an experience of by MICHAEL R.
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Probably try not to wrap the trashless socks in a plastic bag
Review of , following an experience of by LAUREN S.
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Great socks
Review of , following an experience of by THOMAS B.
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I use their compression socks and knee sleeves for over 6 or 7 years. Never had any complaint, always highly satisfied.
Review of , following an experience of by BOAZ R.
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I enjoy the products but I experienced issues with my most recent order concerning logistics. Unfortunately, there was zero upfront communication from CEP informing me of the delays with a portion of my order, but when I did reach out to customer service (on a Saturday), the response was quick and courteous. It turned out the delayed times were actually on back order, but I had tracking information from the beginning showing that the items were “en route”. All things considered, some of the service was good even though the majority of it was bad, so I still have to rate this experience as bad.
Review of , following an experience of by JEFF C.
Answer by cepcompression.comFlagThank you so much for taking a moment to share your recent experience with us. It's feedback like yours that helps us tune up our performance, so it really does mean a lot! It sounds like we had a little mix-up on our end with your order status and delivery. Oops! You're right, we should've kept you in the loop about your backordered items. We are not about leaving anyone guessing, and we’re already brainstorming ways to turn this around and enhance our communications. Hats off to you for reaching out to our customer service crew. We're glad they were able to jump in and provide the information you needed, even on a Saturday. They're truly our superstars! Your patience throughout this has been incredible, and we want to make sure your future experiences are nothing short of extraordinary. You deserve no less.
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Quality product. Little pricey but very durable. Helps with ankle and feet swelling. I wear them 12-14 hours a day
Review of , following an experience of by MICHAEL S.
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Socks are a 5! Customer service not so much. I ordered two pair almost a month ago. One pair showed up a week later (perfectly acceptable) along with a note that said this completes my order. When contacting the company, they had no way of tracking where the socks were nor were they able to cancel the order or offer to immediately ship a replacement for the one that didn't show up. My CC company was able to help. 3 weeks later the last pair showed up. I don't mind the wait if I am offered an option prior to purchasing, but the company says they don't know where the socks are being dropped shipped from or the time it might take. I suggested CEP advise purchasers the option of opting out if their socks cannot show up in a reasonable period of time. The only thing they're able to do is send tracking information which did not provide any information nor an ETA.
Review of , following an experience of by JEFFREY H.
Answer by cepcompression.comFlagThank you for your feedback, and I'm truly sorry for the confusion and delay with your order. We aim to provide accurate and timely updates to our customers, and we clearly fell short in this instance. Your comments about offering more transparent shipping options and better communication are duly noted and will be shared with our team for improvement. We're glad to hear that you're happy with the socks and we apologize for the inconvenience you experienced with the shipping. Your patience is greatly appreciated.
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My legs felt great with these socks on a 10-mile hike. More energy and no pain.
Review of , following an experience of by MYRTIE W. *
*Pseudonymized data at the request of the author
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First time ordering so I ordered 2 different styles to try. The No Show Compression socks are great. Exchanged the Low Cut for more No Shows strictly due to the style, not the performance. Exchange did not cost anything and Customer Service was excellent. Highly recommend this company and products!
Review of , following an experience of by MARY M.
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These socks are perfect for running.
Review of , following an experience of by DAKYONG C.
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My CEP socks are so comfortable and help my feet tremendously. I highly recommend them to everyone that’s actively moving around.
Review of , following an experience of by PAULA M.
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CEP is truly the best, no kidding they are superior to any other compression gear. Ordering etc was fine.
Review of , following an experience of by PAUL G.
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Great service and very understanding with my situation. Love these socks and products
Review of , following an experience of by AMY T.
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Excellent fit and comfort, moderate compression, and slightly lighter and cooler than the older pair I have.
Review of , following an experience of by DAVID W.
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The website is easy to navigate but the product is so good I wouldn’t care if it wasn’t.
Review of , following an experience of by ANDREW S.
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Very good quality light weight compression socks. I'd buy it again.
Review of , following an experience of by BOHONG Z.
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Navigating the site isn't difficult, although finds can return so many results that it's difficult to sort through them all. The design of socks offered seems slanted toward women, which is disappointing.
Review of , following an experience of by KELLY C.
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The socks fit perfectly. In my hiking boots I can't beat them The thicker toe and foot pad makes my everyday work shoes fit tight.
Review of , following an experience of by BUCK P.
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I LOVE the CEP tall compression socks and calf sleeves! CEP is the only brand I will buy. They are excellent quality and while a little pricey, they are so worth it! I HIGHLY recommend to anyone who needs compression socks to improve their health!
Review of , following an experience of by NIKIA R.
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Love the socks. When only half of my order arrived, I notified the company and Charmaine took care of everything and had my corrected order sent right too me.
Review of , following an experience of by CINDY B.
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high quality customer service as well as product
Review of , following an experience of by ANDY W.
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