arcticarticles.com

Customer reviews for arcticarticles.com

4.5 / 5 1

Calculated from 37 reviews obtained over the last 12 months

1328 reviews since 22/09/2018

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Information arcticarticles.com

  • Company

    Arctic Articles

  • Description

    We sell OEM fridge filters that have been discontinued by the manufacturer. Specializing in PUR filtered products.

  • Address

    PO Box 6001 99506 Joint Base Elmendorf-Richardson

  • Website

    https://arcticarticles.com

  • Category

    Household appliances

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Customer reviews

  • 4 / 5 1
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    Item was a little hard to track. I bought LED lights that were hard to find. Each time I touch the tracking number, it took me to washing machine Appliance Parts. The tracking emails said they were delivered and they were not. When I called them they were actually delivered several days later on the day I called.

    Review of , following an experience of by

  • 5 / 5 1
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    The filters ordered arrived promptly and were the OEM Whirlpool filters described at the best price I could find. Highly recommend Arctic Articles.

    Review of , following an experience of by

  • 4 / 5 1
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    I was pleased that I received the exact water filter for my refrigeration, especially since my refrigerator is an older model and finding the exact filter has proven difficult. This is the second year in a row your company has been able to locate the water filter I need. However, it did tale longer than usual to receive it. I had no communication about the order status until I made a phone call. In fact, my credit card was charged even before I was sure the Oder was going to be filled. I think communication needs to improve, especially if an item is difficult to locate and if the Oder is going to be filled. I made at least three calls before I thought my order was going to be completed. Thank you for locating the exact refrigerator water filter.

    Review of , following an experience of by

  • 4 / 5 1
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    Easy purchase and Great Product!!!

    Review of , following an experience of by

  • 5 / 5 1
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    This is my 3rd order from Artic. I took a chance on an online search to find this product, it was a good price and it was veteran owned company. Then the customer service has been great and now I am a loyal customer.

    Review of , following an experience of by

  • 5 / 5 1
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    Hard to find LED bulb to fit my Ford Excursion map lights, especially in warm white. They seem a little brighter than the incandescent too. Pricey, but if they last, it will be worth it.

    Review of , following an experience of by

  • 5 / 5 1
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    They delivered the item fast and with no hassle.

    Review of , following an experience of by

  • 5 / 5 1
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    is good replacement hard to find item a bit pricey and not as bright as i thought it would be how ever it is much better than the stock bulbs

    Review of , following an experience of by

  • 3 / 5 1
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    Placed order and after >1 week of no contact I reached out to seller and was told my order was in acceptance mode with Stripe - whatever that means. Another week later sent an message and got no reply. Googled around and found a phone number and when the guy answered it was some transportation company. He was nice and said LED bulbs should ship soon, but then corrected himself and said he was out of stock but could substitute some others, so I said OK. About 10 days later got the bulbs. I could of walked to Alaska and gotten them sooner.

    Review of , following an experience of by

  • 5 / 5 1
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    The best company ever, after receiving wrong water filters from other company I was kindly suggested by phone and received in a short time the filters I needed at a very good price

    Review of , following an experience of by

  • 5 / 5 1
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    On time delivery. Easy website to order from.

    Review of , following an experience of by

  • 5 / 5 1
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    This company offered our water filter at a very competitive price and came through with prompt delivery. Good find!

    Review of , following an experience of by

  • 5 / 5 1
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    Quick service. Parts are as ordered.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy search for what I needed - a suitable substitute for a refrigerator filter which was discontinued by the manufacturer. Great price, easy checkout, and quick delivery. Everything you could ask for. Have used Artic Articles twice now and same great service both times. Highly recommend..

    Review of , following an experience of by

  • 5 / 5 1
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    Authentic article and fast delivery

    Review of , following an experience of by

  • 5 / 5 1
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    I’ve been ordering my filters from Arctic Articles for years. Their prices are usually better than I can find them elsewhere and they are good quality. I have never had any issues.

    Review of , following an experience of by

  • 4 / 5 1
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    Great customer service. It took some time to receive filters but worth the wait. I will use them for all my filter needs in the future.

    Review of , following an experience of by

  • 5 / 5 1
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    Enjoy purchasing from this company. They come through every time.

    Review of , following an experience of by

  • 5 / 5 1
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    Have ordered many filters over the years from this company. Always received great service.

    Review of , following an experience of by

  • 5 / 5 1
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    Lights fit great, just what I was looking for. Fit my 2001 Expedition with no issues...

    Review of , following an experience of by

  • 5 / 5 1
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    I was suggested the correct water filter, exceptional cordiality, competitive prices, the product arrived in 2 business days, definitively a business recommend

    Review of , following an experience of by

  • 5 / 5 1
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    Very good, great service. I would recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    Great product and excellent seller.Fast shipping and will buy from this merchant when needed. Thank you much.

    Review of , following an experience of by

  • 1 / 5 1
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    I got the bag but nothing was in it??? What a waste

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by arcticarticles.com
    Flag

    A replacement order has been sent. Have you received it yet?

  • 5 / 5 1
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    Easy to work with this company.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    We have ordered from Arctic Articles for years and have never been disappointed. Great products. Wonderful company.

    Review of , following an experience of by

  • 1 / 5 1
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    There is NO customer service. Can not get a hold of anyone from the company. They may be out of business. They do not respond to emails, voice mail is full = no good

    Review of , following an experience of by

  • 5 / 5 1
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    Easy navigation of your site, prompt delivery, haven't installed yet as I just installed my last filter recently. Will be ordering again from you!

    Review of , following an experience of by

  • 5 / 5 1
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    I am glad I found this site, it had the water filters I needed for my fridge for a reasonable price! The site was easy to navigate and shipping was quick!

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping. Part was exact fit and came with tool to install. Thank you!!! And thanks for your service to our great nation!

    Review of , following an experience of by

  • 5 / 5 1
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    Ordering was easy, water filter was shipped in a timely manner. So far so good.

    Review of , following an experience of by

  • 3 / 5 1
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    Everything was easy except for the long delay in shipping. It took weeks to get a simple water filter. It was the correct one, and it was well packaged.

    Review of , following an experience of by

  • 5 / 5 1
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    Company was responsive to my needs - I received the requested product on time and at an excellent price.

    Review of , following an experience of by

  • 2 / 5 1
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    I order the Kenmore filter and they send another brand. You can’t get people to email and you can forget phone calls no answer back . These filter you sent only last 3 months and cost as much.

    Review of , following an experience of by

  • 5 / 5 1
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    The whole ordering process from navigating the site to ordering was great. Better prices than their competitors and free shipping!

    Review of , following an experience of by

  • 5 / 5 1
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    On back order but once received it works Great!

    Review of , following an experience of by

  • 5 / 5 1
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    product arrived on time, packaged correctly and in perfect condition.

    Review of , following an experience of by

  • 5 / 5 1
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    Service was great fast delivery looking forward to doing business with y’all again would recommend y’all to everyone

    Review of , following an experience of by

  • 5 / 5 1
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    This is the fifth or sixth filter I have purchased. As always great service with a good price. Would defiantly recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    Smooth transaction, competitive pricing, speedy delivery, excellent communication

    Review of , following an experience of by

  • 4 / 5 1
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    Correct product - great pricing. Little to no communication between order placement and arrival of order - nearly two weeks! They ship from Alaska, but would appreciate more updates on shipping. Would use again now that I know.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service and prices!

    Review of , following an experience of by

  • 5 / 5 1
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    Everything was fine.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    You seem to be one company that continues to carry the water filter needed for my refrigerator at a reasonable price.

    Review of , following an experience of by

  • 5 / 5 1
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    The entire process from ordering to receiving was spotless. thanks.

    Review of , following an experience of by

  • 5 / 5 1
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    I couldn’t ask for a better experience. I ordered water filters for my GE refrigerator. The price was great, ordering was easy, and they arrived quicker than I expected.

    Review of , following an experience of by

  • 4 / 5 1
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    I would recommend.Arcticarticles based on my experience. I have ordered filters from Arcticarticles more than once so I have some history with them. The price has always been competitive, the product has always been correct "not a knock off" and delivered within a reasonable time. Ron B. 3/13/2023

    Review of , following an experience of by

  • 4 / 5 1
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    Good price and reasonably quick delivery. We are happy and the filter worked

    Review of , following an experience of by

  • 5 / 5 1
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    Quick service. Best price I found on the genuine GE filter.

    Review of , following an experience of by

  • 5 / 5 1
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    Transaction went smoothly

    Review of , following an experience of by

  • 5 / 5 1
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    Ordered filters for 2nd time, cheapest I could find! They sent me a discount code with my 1st shipment, so ordered again. Orders processed, shipped and received in 7 days. Very reasonable when selecting "free shipping". Filters were individually wrapped and exactly what I ordered. Will definitely order again! Thanks Arctic Articles!

    Review of , following an experience of by

  • 4 / 5 1
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    Received right product for a better price. Only drawback is with shipping. It at least takes a week or more for you get the shipped from the date of order.

    Review of , following an experience of by

  • 4 / 5 1
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    Took a little longer to get it than expected.

    Review of , following an experience of by *

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  • 5 / 5 1
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    I bought overhead LED light bulbs for my 2007 Chrysler Town and Country minivan. They work great and don't get hot. perfect for my needs. Thank You.

    Review of , following an experience of by

  • 5 / 5 1
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    Product came quickly and was as described!

    Review of , following an experience of by

  • 5 / 5 1
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    The product, ordering, packaging and delivering was perfect. Very easy ordering and never had to contact customer service all these years.

    Review of , following an experience of by

  • 5 / 5 1
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    I had a little difficulty but got in touch with the owner and he took care of everything!! This is a great place to order filters for your refrigerator!!

    Review of , following an experience of by

  • 5 / 5 1
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    Order was correct and arrived the day that was quoted.

    Review of , following an experience of by

  • 5 / 5 1
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    I am very satisfied with delivery and filters, thank you

    Review of , following an experience of by

  • 5 / 5 1
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    Easy selection and fast delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Exactly what I ordered. Quick delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Received order on time, great service.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good, fast shipping, great service. I would recommend. Thank you for your service!

    Review of , following an experience of by

  • 5 / 5 1
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    I was having trouble finding a replacement filter for my refrigerator and I came here and found the right one. Installation was easy and it works perfectly. I will be ordering from here again.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service. Got exactly what I ordered at a much more reasonable price.I would recommend.

    Review of , following an experience of by

  • 4 / 5 1
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    The price is quite good. It's too early to tell how long this filter will be effective, but I am a little concerned, as the male fitting of the filter was wet with a chemical smelling liquid, which I have never seen in the past with new purchases of this same filters.

    Review of , following an experience of by

  • 5 / 5 1
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    They promptly answered my questions, and provided some helpful usage tips.

    Review of , following an experience of by

  • 5 / 5 1
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    Best price for OEM filter

    Review of , following an experience of by

  • 5 / 5 1
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    great price - fast shipping- thank you

    Review of , following an experience of by

  • 5 / 5 1
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    This filter was hard to find and Arctic Articles fulfilled my need. It was such a relief.

    Review of , following an experience of by

  • 5 / 5 1
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    great

    Review of , following an experience of by

  • 5 / 5 1
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    Site easy to use, Prompt order filling and good price. No issues.

    Review of , following an experience of by

  • 3 / 5 1
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    Great selection, fair prices, and fast shipping. So, why three stars? Well, I ordered the wrong filter and when I wrote to the company about returning I never heard back. Got a filter that I never opened sitting in my house now. Oh well, c'est la vie

    Review of , following an experience of by

  • 5 / 5 1
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    Prompt delivery, considering it came from Alaska!

    Review of , following an experience of by

  • 4 / 5 1
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    Great price, order delivered after short delay.

    Review of , following an experience of by

  • 4 / 5 1
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    Shipping took longer than expected

    Review of , following an experience of by

  • 5 / 5 1
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    Easy shopping experience and ordering process.

    Review of , following an experience of by

  • 5 / 5 1
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    The company has a great selection of water filters. Their website made it very easy to find the perfect fit. Shipping was fast and the product was well packaged. This is the second year I have ordered replacement filters from Arcticarticles. See you again next time.

    Review of , following an experience of by

  • 5 / 5 1
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    Correct item, arrived quickly and works well.

    Review of , following an experience of by

  • 5 / 5 1
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    great

    Review of , following an experience of by

  • 5 / 5 1
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    The refrigerator filters were at a good price and arrived in a couple of days.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 5 / 5 1
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    The right filter at a great price.

    Review of , following an experience of by

  • 5 / 5 1
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    Was hesitant to order based on location but product reached me in 3 days and works as described!

    Review of , following an experience of by

  • 5 / 5 1
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    On time and as requested!

    Review of , following an experience of by

  • 5 / 5 1
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    I've used them several times now...so yes, I'd recommend them. Also, having a son currently serving...nice to give business to Veteran Owned Company (actually means something to me).

    Review of , following an experience of by

  • 5 / 5 1
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    The filters I ordered came when promised and in short order. The web site was very user friendly.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipment and solid product!

    Review of , following an experience of by

  • 5 / 5 1
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    I have ordered water filters from Arctic Articles three different occasions and I haven’t experienced any issues. They do take a little time to get to me, but I always plan ahead and order when I use my last one. The filters are always correct and priced well. I will continue getting my water filters here!

    Review of , following an experience of by

  • 5 / 5 1
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    Great product great service great price.

    Review of , following an experience of by

  • 3 / 5 1
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    Item # I ordered apparently has been changed. It would have been nice to know that during the ordering, instead of finding that out when order was received

    Review of , following an experience of by

  • 5 / 5 1
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    Fast, affordable, packaged well

    Review of , following an experience of by

  • 5 / 5 1
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    Everything I needed up to specs >> fast and reliable!

    Review of , following an experience of by

  • 4 / 5 1
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    Good price. Shipping was slow - but I didn't realize the stuff was coming from Alaska! Haven't used the filters so not sure about their quality yet. They look genuine.

    Review of , following an experience of by

  • 5 / 5 1
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    Very kind, courteous, and professional!

    Review of , following an experience of by

  • 2 / 5 1
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    I called your company and could only leave a message I explained that the two bulb were put in a legal envelope only protected by a small bag one bulb was smashed and the other was ok. I called your company left message about the problem and also gave you the order number and I’m still waiting for a call back. Can I get that bulb replaced ?

    Review of , following an experience of by

    Answer by arcticarticles.com
    Flag

    I will gladly send you a replacement.

    Answer by Thomas J
    Flag

    I revised my previous review The build I ordered do fit my vehicle but one of the bulbs was broken in the shipment. Please send me a replacement bulb. Thanks you

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  • 5 / 5 1
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    Best pricing, quick delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    well pleased, product arrived in a timely manner

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Quick service on a hard to find item.

    Review of , following an experience of by

  • 3 / 5 1
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    Took long time to receive.

    Review of , following an experience of by

  • 4 / 5 1
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    I received a Kenmore filter with no note on compatibility, but it fits, so hopefully it's fine.

    Review of , following an experience of by

  • 3 / 5 1
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    Disappointed in this site. Shipping is slow, took 17 days to receive our order.

    Review of , following an experience of by

  • 5 / 5 1
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    It took a little longer than I wanted but I was happy to get them...although it was a little hard to put in the refrigerator.

    Review of , following an experience of by

  • 5 / 5 1
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    The product was genuine and virtually half the cost

    Review of , following an experience of by

  • 5 / 5 1
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    Original filters just not in the manufacturer plastic packaging. Good price, fast shipping. Repeat customer, will continue to buy.

    Review of , following an experience of by

  • 5 / 5 1
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    Once again happy with the product we’ve received

    Review of , following an experience of by

  • 5 / 5 1
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    The product is well made and works well. I had an issue with no communication in the beginning, but later found out that he had to take a last minute flight out of town, which is understandable. That caused my order to be greatly delayed but you should also expect things to happen with small businesses due to not having a huge staff. I appreciated the feedback and quality product.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Filters arrived as true OEM filters and an exact replacement for the Whirlpool filter used in my refrigerator. Best price for a true OEM filter I could find. Shipment arrived within the time frame given, well packaged with no damage.

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  • 5 / 5 1
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    I purchased some LED map bulbs for my 99 Ford Expedition and they are hard to find . Service was good and website easy to use and shipping was very timely

    Review of , following an experience of by *

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  • 5 / 5 1
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    They work great

    Review of , following an experience of by *

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  • 5 / 5 1
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    I just happened to find this amazing website while searching for a replacement refrigerator water filter. When I saw that this is a Veteran owned business I looked no further. I am truly thankful for the unselfish sacrifices the brave men and women made for our protection and freedoms. May God Bless You All

    Review of , following an experience of by *

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  • 5 / 5 1
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    Nice customer service and prompt shipping. It's my pleasure to help a veteran owned business.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 3 / 5 1
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    The filter was the one needed and was shipping safely but the arrival time was very delayed.

    Review of , following an experience of by *

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  • 5 / 5 1
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    other than having to wait for a pkone call from artic ,i have ordered several times and have had excellent service from artic.

    Review of , following an experience of by *

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  • 4 / 5 1
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    I would have given a 5 if it wouldn’t have taken so long to receive.

    Review of , following an experience of by *

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  • 4 / 5 1
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    Everything was fine except for the tracing the delivery. Every time I checked, it said there was no tracing available until it was being delivered to my address.

    Review of , following an experience of by *

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  • 1 / 5 1
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    Never respond to phone calls or emails. Sent the wrong items and even the invoice inside the package was for someone else, but they will never know because they don’t respond. Will never use this company again.

    Review of , following an experience of by *

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  • 5 / 5 1
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    I have been ordering from Arctic Articles for a few years now. They always have the part I need and send it on promptly!!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Great communication and service. Thank you.

    Review of , following an experience of by *

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  • 1 / 5 1
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    The order has not shipped. I wrote to cancel my order since I do not like dealing with incognitos. I provided my telephone number and even asked what would be a good time to call since their mail box is full and cannot take messages when I call. Would you please ask them to cancel my order since I stated that I believe this might be a scam.

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  • 4 / 5 1
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    Got my water filters finally. They were a little slow in being shipped out but all is well now! Thanks for your help in getting my water filters for merefrigeratorr. God bless and thanks for your service.

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  • 4 / 5 1
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    Shipping took longer than expected

    Review of , following an experience of by *

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  • 5 / 5 1
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    The site was easy to use in placing my order

    Review of , following an experience of by *

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  • 5 / 5 1
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    I have been purchasing from this business for the last three years and will still conduct business in the future!

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  • 2 / 5 1
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    I was sent a filter that was not the one I ordered. I was told just the numbers changed and it was the same item. It was not and did not fit. Return sipping was outrageous.

    Review of , following an experience of by *

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  • 4 / 5 1
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    I will order from this company again! Good product, delivery a little slow.

    Review of , following an experience of by *

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  • 5 / 5 1
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    My order was so easy and thank god they helped me find the exact filter I needed since they do not make the equipment I have anymore

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